Community manager volunteer roles in daventry, northamptonshire

This is an opportunity to become Chair of a Charity which has recently celebrated its 10th anniversary. If you are someone who is looking to make a “real difference” for mothers/birthing people and their families facing one of the most challenging and unexpected periods of their lives, then we would like to hear from you.  We are also looking for a Chair who can lead and “harness” the range of skills present within our existing Board members, who come with a range of experience.

Now into our second decade as a charity, it is exciting time to join Mummy’s Star as the Chairperson. We have broadened the conversation about cancer and pregnancy nationwide, and internationally too despite our small stature. We now must sustain what we have built and help take the charity to that next level where we can elevate the voices of those we support, so that their needs are not only understood, but are also prioritised and used to inform policy and planning.

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Do you have professional expertise you could use to help a good cause? Are you passionate about animal welfare? Trustees manage the affairs of our local RSPCA Branch to promote and provide animal welfare within the branch area. 

We are the Surrey East Branch of the RSPCA, and it's our vision to live in a world where all animals are respected and treated with compassion. 

Main activities: 

• To be familiar with and support the aims and policies of the RSPCA. 

• To be familiar with our branch rules and follow them at all times. 

• To work with your fellow trustees and branch officers to jointly act in making decisions for the best interest of our branch and the RSPCA. 

• To ensure the branch meets all the minimum animal welfare standards (MAWS). Where they are not met, work with national RSPCA staff to meet the standard as soon as practicable. 

• In conjunction with your fellow trustees and Branch support specialist (BSS), to write, adopt, monitor and review a branch development plan setting out the short and long-term aims of our branch. 

• To actively participate in branch committee meetings and attend the branch annual general meeting, and regional conference. 

• To be aware of the outcome of regional board meetings and support regional initiatives. 

• To attend the trustee training course. 

• To actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers. 

• To welcome new trustees and volunteers to the branch. 

About the RSPCA

We’re proud to be the oldest welfare charity in existence

• We were the first to introduce a law to protect animals and we work hard to ensure that all animals can live a life free from pain and suffering. 

• Through our campaigns we raise standards of care and awareness of issues for the animals who have no voice. We push for laws to be changed, improving the welfare of animals on farms, in research labs, in the wild, in paddocks or in our homes. 

• Through investigations and prosecutions, we stand up to those who deliberately harm animals to send out a clear message - we will not tolerate animal abuse. 

• Our highly trained officers tackle neglect and cruelty at every level and are working hard to stamp out large-scale serious, organised and commercial animal cruelty. 

• We believe every animal has the right to be counted as an individual. Animals can rely on us to rescue them when they need us most. To rehabilitate them wherever possible, provide them with the very best veterinary care and to find them new homes, either through rehoming or release.

What are we looking for? 

• Most people aged 18 or over are eligible to become a trustee. You will need to become a member of the RSPCA. Good interpersonal skills are important. You do not need to be an expert, although commitment, common sense and the ability to be objective is vital. 

• Specific skills such as finance, fundraising, project management, business experience, and awareness of employment and/or charity legislation can be useful, but not essential. 

• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and that they accept the post. 

• In addition to our standard declaration of willingness, trustees also need to complete a declaration from the Charity Commission and read their guidance for individuals on who can’t be a trustee or senior manager of a charity. 

What can we offer you? 

• It’s a great way to meet like-minded people who share your enthusiasm for animal welfare. 

• You will have the opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals. 

• New RSPCA trustees are provided with a document “Trustees handbook” and asked to attend a training course which provides information and guidance about a trustee’s role and responsibilities. 

• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch. 

• Volunteer at the heart of the local community. 

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Africa Sustainable Journeys

ASJ is a purpose-driven social enterprise offering immersive, ethical travel experiences in Uganda and Rwanda. Founded after a life-changing encounter with the Batwa community in Bwindi forest, our mission is to empower local people, preserve cultural heritage, and promote conservation through sustainable tourism.

Environmental Challenges

Climate change poses a significant threat to the ecosystems of Uganda and Rwanda. Rising temperatures, changing precipitation patterns, and increased frequency of extreme weather events are altering the delicate balance of the region's ecosystems. This, in turn, disrupts wildlife habitats, impacts local communities, and threatens the regions' rich biodiversity. For instance, changing weather patterns are affecting the migratory patterns of animals, leading to increased human-wildlife conflict and wildlife distinction.

Conservation efforts in Uganda and Rwanda are also facing significant challenges. Habitat destruction, poaching, and human-wildlife conflict are major threats to the regions' endangered species, including mountain gorillas, elephants, and lions. The destruction of habitats is largely driven by agricultural expansion, urbanization, and infrastructure development, which have resulted in widespread deforestation and land degradation. This not only threatens biodiversity but also leads to soil erosion, loss of fertile land, and decreased agricultural productivity.

Waste management and pollution are additional environmental concerns facing Uganda and Rwanda. The rapid growth of urban centers has led to an increase in plastic waste, agricultural runoff, and other pollutants, which contaminate water sources, soil, and air. This poses significant health risks to local communities, who rely heavily on natural resources for their livelihoods. Furthermore, the lack of effective waste management systems and pollution controls threatens the regions' natural beauty and biodiversity.

Social Challenges Poverty and economic inequality are pervasive in Uganda and Rwanda, particularly in rural areas. Limited access to education, healthcare, and economic opportunities perpetuate poverty and inequality, creating a cycle of disadvantage that is difficult to break. Many communities lack access to basic services, such as clean water, sanitation, and electricity, which exacerbates poverty and inequality. Furthermore, the lack of economic opportunities and limited access to markets and resources hinder the ability of local communities to improve their livelihoods.

Cultural exploitation is another significant social challenge facing Uganda and Rwanda. The commercialization of cultural heritage and traditions can lead to cultural erosion, exploitation, and loss of cultural identity. The tourism industry, in particular, can perpetuate cultural exploitation, as local communities are often pressured to perform cultural rituals and practices for tourists, leading to the commodification of culture. This can result in the loss of cultural significance and meaning, as well as the exploitation of local communities for economic gain.

Displacement of local communities is a further social challenge facing Uganda and Rwanda. Unregulated tourism development can result in the displacement of local communities, loss of land, and cultural heritage. The construction of tourist infrastructure, such as hotels and lodges, can lead to the displacement of local communities, as their land is taken over for development. This can result in the loss of livelihoods, cultural heritage, and community cohesion.

To address the social and environmental challenges in Uganda and Rwanda, we've established a policy framework guiding our project development. Our "Choose Your Impact" initiative allocates 2% of tour proceeds to local community projects, 1% to Sustainable Travel International's Climate Impact Portfolio for carbon offsetting, and 1% to local conservation initiatives.

Our projects tackle specific social and environmental challenges. Through our partnership with St. Kizito Junior Academy, our Rural Education Support Program bridges the educational gap for vulnerable children in rural Uganda. Where we are committed to improving infrastructure, provide essential resources, and support the school's efforts to deliver quality education, empowering disadvantaged children in Mpigi district, Njjanya village.

We also empower teenage mothers in the Rwenzori region through our partnership with Platform for the Needy, providing them with skills training, education, and economic empowerment. This support enables them to improve their socio-economic status, overcome marginalization, and participate fully in their communities.

In partnership with Ride 4 a Woman and Azizi Life, we promote community-based tourism, enabling guests to engage in cultural exchange programs and homestays. This approach injects income into local economies, supports local people, and fosters cross-cultural understanding.

Environmentally, we promote sustainable wildlife tourism practices, support conservation efforts, and protect wildlife habitats. We invest in sustainable infrastructure, implement environmentally friendly practices, reduce waste and carbon emissions, and support reforestation and climate action initiatives.

Our social responsibility commitment extends to addressing inequality and social exclusion among the indigenous Batwa community in Uganda. Our Batwa Healthcare Support project provides comprehensive medical care, health education, and community outreach. We also partner with Guardian Gorilla Village on the Goats for Gorillas project, supporting sustainable livelihood solutions for reformed poachers' families and reducing threats to gorillas and wildlife.

Call for Remote Volunteers!

Africa Sustainable Journeys is seeking passionate and skilled individuals to join our remote volunteer team! As a remote volunteer, you'll have the opportunity to contribute your skills and expertise to support our mission of promoting sustainable tourism and community development in Uganda and Rwanda.

Marketing Volunteer

Volunteer Role Description (remote, unpaid)

We are Africa Sustainable Journeys, a social enterprise dedicated to creating a positive impact through sustainable tourism and community development in Uganda and Rwanda. We are seeking a talented Marketing Volunteer to help amplify our message and enhance our online visibility. As a key member of our team, you will play a crucial role in boosting our online presence, fostering meaningful partnerships, and supporting our fundraising efforts for rural education, Batwa healthcare, and teenage mothers.

If you are passionate about marketing and creating a meaningful impact, we would love to hear from you! This volunteer role offers flexibility, whether remotely or on-site in Entebbe, Uganda, and you will have the opportunity to develop your skills while contributing to a worthwhile cause. Apply now and join our mission to drive positive change!

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

6+ months

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

WHO WE ARE
We are a Kingston-based social enterprise using creative thinking to build community cohesion. Encouraging different cultures to unite enables us to share and celebrate essential lessons. Partnering with cultural, social and sports organisation's, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to challenge preconceptions around race and stereotyping. Our findings are supported by educational opportunities designed to broaden perspectives.

Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Discover our mission, values and the impactful work we do to make a difference in our community.

Your journey with purpose begins here

Join us in creating positive change!

ROLE DESCRIPTION

Join our dynamic team as a Volunteer HR Recruiter and play a pivotal role in shaping the future of our non-profit Organisation. As a key member of our Human Resources team, you will be responsible for managing the end-to-end recruitment process, ensuring the acquisition of talented individuals passionate about our mission. Your expertise will contribute to building a dedicated and skilled workforce, enabling us to impact the community positively. This role offers a unique opportunity to utilise your HR recruitment skills for a meaningful cause while gaining valuable experience in the non-profit sector.

Collaborate with hiring managers to identify hiring needs and implement effective sourcing strategies,
Interview and Selection
Build and maintain a strong talent pipeline.
Conduct initial screening interviews to effectively evaluate the candidates’ skill set and cultural fit while providing an engaging experience.
Foster positive relationships with candidates, keeping them informed about the status of their applications.
Ensure compliance with applicable employment laws and regulations.
Maintain accurate and up-to-date candidate records and recruitment metrics.

 REQUIRED SKILLS:

Proven experience as an HR Recruiter or in a similar role
Familiarity with job boards and professional social platforms
Strong understanding of recruitment processes and employment laws
Good communication and interpersonal skills
Office based skills (Word, Excel, PowerPoint)
Excellent time management and organisational skills
Strong marketing and negotiation skills
Outstanding teamwork skills and ability to create relationships at all levels, showing respect to different types of people.
Professionalism and Confidentiality

WHAT WE OFFER:

Opportunity for professional growth and development in Recruitment and other HR departments depending on your knowledge and learning aptitude.
A collaborative and inclusive work environment that values diversity and innovation.
Office (Excel, Word, PowerPoint)

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday to Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Types: Part-time, Volunteer

Contract length: 16 weeks

Expected hours: No less than 12 per week

Benefits:

• Work from home

Schedule:

• Day shift
• Flexitime

Work Location: Remote

This is a hands-on role within a small but ambitious team. The Treasurer will have oversight of Men Who Talk’s financial health, ensuring the charity operates in a financially responsible manner while providing the Board with accurate financial information to guide decision-making. 

Our finances are in a strong position, and we entered the new financial year in April with a healthy cash flow and robust fundraising strategy. Over the last 3 years, we have seen yearly financial growth quadruple year on year, with the 2024/25 financial year bringing in over £40,000 of funding through various streams.

Having received grants from funders such as the National Lottery Community Fund, the Simon Rivett-Carnac Trust and the Caterham Round Table amongst others, we have an agreed budget to spend down our current balance over the 2025/26 financial year, with a focus on ambitious growth across all areas.

The Treasurer will work closely with Sam, our Founder and CEO and Martins, our Operations Manager to identify financial risks, ensure compliance with the Charity Commission and HMRC, and develop strategies to secure the charity's financial sustainability as we expand.

Key Responsibilities

• Attendance at Regular Board Meetings: The board meets four times a year, usually a combination of two online and two in-person meetings. Other ad hoc meetings and catch-ups may be required.
   

• Financial Oversight: Regular monitoring of the financial accounts, ensuring the charity adheres to sound financial practices and complies with UK charity regulations.
   

• Long-Term Financial Strategy: Provide guidance on the financial strategy, including planning and budgeting for future growth and expansion.
   

• Monthly Reporting: Present a top-level Treasurer’s Report to the Board each month, outlining the charity’s financial position, income, expenditure, and risks. Board meetings each quarter will also include more in-depth financial updates.
   

• Budgeting: Support the board and CEO in preparing the annual budget, taking into account the charity’s plans for growth, new services, and the expansion of activities.
   

• Financial Risk Management: Identify potential financial risks and recommend strategies to mitigate these risks.
   

• Compliance: Ensure that financial procedures are followed, including the maintenance of designated and undesignated funds.
   

• Reserves: As a priority for 2025/26, the Treasurer will take a lead on updating our reserves policy and ensuring this is adhered to going forward.
   

• Collaboration: Work closely with the CEO to ensure the charity’s finances align with its goals, particularly as we expand our services and charitable activities over the next three years.
   

• Annual Accounts: The Treasurer will take the lead on the preparation and submission of the annual accounts, working with an external auditor and accountant to ensure the charity’s accounts are transparent and well-maintained.
   

• Financial Procedures: Ensure effective financial controls are in place and help the team implement best practices for financial management.
   

• Advise the Board: Provide financial advice and insights to support the Board in making informed decisions regarding the charity’s operations and growth.

Application and Interview Process

To apply for the Treasurer role at Men Who Talk, applicants are invited to submit their CV along with a brief cover letter via charityjob. In your cover letter, please highlight your experience, why you're interested in this role, and how your skills align with the needs of the charity.

Closing date for applications will be Friday 4th of July. 

Background

Indigenous peoples and local communities are grappling with the constant threat of displacement from their lands in Tanzania. The Maasai communities in Tanzania's Loliondo and Ngorongoro regions are currently facing significant challenges, primarily due to government-led eviction efforts aimed at designating these areas for conservation and tourism purposes. The violations of human and land rights have left thousands of people vulnerable and in need of urgent assistance. These evictions not only disrupt the livelihoods of the affected populations but also undermine their cultural heritage and traditional ways of life. As these communities are forced from their ancestral lands, many lose access to vital resources such as grazing lands, water, and shelter, leading to severe socio-economic hardships. Not1More is working with a partner organisation, Traditional Ecosystems Survival Tanzania (TEST), in Tanzania to support their essential fundraising, advocacy and community development activities.  

Your Role

We are looking for a volunteer who can dedicate time to this role through to December 2025. You will be a part of a team that works directly with Tanzania’s indigenous Maasai, and help to make a difference in key areas such as protecting ecosystems, preserving Indigenous knowledge, community capacity building and advocating for Indigenous rights.

The main objective is to help TEST diversify and increase their funding sources. This will include connecting with other enthusiastic team members online to develop a fundraising strategy and implementation of a fundraising campaign, including identifying grant funding opportunities, assisting in the preparation and submission of grant funding proposals, and pursuing philanthropic and corporate partnership funding opportunities.

Desirable Skills and Experience

Ideally you are a compassionate, organised, and resilient individual with strong communication and relationship-building skills, along with a passion for the cause. A proactive, positive personality with a can-do attitude, would highly suit this role.

Previous experience with fundraising activities, preferably with an NGO is desirable but not necessary.

Mentoring

Support and mentoring to develop your skills will be available in this role as we aim to help you bring out our talents in this team.

Hours

As this is a volunteer role, time is flexible, but you would be expected to attend a bi-weekly check-in with someone from the Not1More team to ensure we are working in the same direction.

BloodForce

We work in Ghana to eliminate the burden of blood acquisition on providers and patients in crisis by leveraging technology to galvanize the public to increase Ghana’s Blood Collection Index to greater than 10 by 2030, because no patient in crisis should die from unavailability of blood products.

Ghana at 5.6 per 1000 population, is significantly behind WHO minimum standard [10 per 1,000 population] required to meet a country’s basic transfusion needs. As a result, restrictive blood disbursement policies have resulted in delayed care for critical patients in Ghana and in many cases, avoidable deaths.

We believe that public communities can be mobilized to close gaps in health care delivery, particularly in developing countries. BloodForce plans to build an online blood donor community that can reliably and meaningfully increase blood donation rates in Ghana while helping patients and families navigate their blood product health crises. This community will also serve as a platform for advocacy and education, strengthening transfusion services across the country.

Digital Content Creator

Volunteer Role Description (remote, unpaid)

BloodForce is looking for a volunteer skilled in creating digital content to support our social media outreach across platforms like Instagram, Facebook, and LinkedIn. This role will help amplify our mission, drive engagement, and promote upcoming campaigns and events through compelling visual and written content.

Weekly Time Commitment

0-1 hours per week

Duration of Volunteer Role (remote)

6+ months

About Pain Concern

Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work.

All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life changing results

Role purpose

We are seeking highly motivated individuals to join our social media team to help raise awareness of chronic pain and the work of Pain Concern to reach more people in need of the support we offer.

What you would be doing

• Help develop social media campaigns and day-to-day activities;

• Manage presence in social networking across all platforms;

• Prepare graphics for sharing across channels

• Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.

• Scheduling and posting social media content 

• Capture and report on monthly data from across all social media platforms

Is this role right for me?

We are looking for an individual who possesses some or all of the below experiences, skills and qualities.

• Excellent communication skills

• Good knowledge and understanding of social media platforms

• Knowledge of marketing

• Strong IT skills and knowledge of MS Office

• Attention to detail

• Knowledge of / interest in pain and long-term conditions 

Availability and location

• Minimum 2-4 hours per week

• Volunteer from our office at Newcraighall Road, Edinburgh EH15 3HS or from your own location

Benefits to you

• Experience volunteering as part of a friendly team

• Meet new people

• Build on your employability skills

• Training and a dedicated volunteer line manager looking after you

• A job reference after 3 months of volunteering.

• Satisfaction of giving a valuable service to the community

• On-site car parking

• Reasonable travel expenses will be reimbursed in accordance with our Volunteer Policy

How do I apply?

For more information, please visit our website

Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss. You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more. What you’ll be doing • Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events. • Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events. In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss. We would particularly like to recruit support volunteers within the Downpatrick area (last Wednesday of every month) What you’ll gain from the role: • An opportunity to give something back. • A chance to build a strong community. • A sense of achievement through the difference you make. • A chance to be part of a team of like-minded people • An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. In return for donating your time we will provide: • A rewarding experience. • A great Induction and training. • A supportive manager. • Regular updates and catchups. • Expenses. • An opportunity to connect with other volunteers.

What skills and experience are needed?

• • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.

• Particularly looking for Volunteers in Downpatrick area - Last Wednesday of Every month

InterVol is a student volunteering charity in the United Kingdom that connects students with volunteering opportunities locally and overseas. InterVol supports students to develop their skills with community projects in the UK and then use those skills to support the work of charitable partners overseas on health, education, refugee support, and conservation placements. Our project placements and volunteering opportunities are designed by our local partners with the long-term needs of beneficiaries and communities in mind. InterVol supports a network of four student societies at English universities with around one hundred volunteers annually.

InterVol is looking to increase its presence on university campuses around England and Wales, and therefore we are accepting applications from university students interested in setting up a student committee.As a committee member, you will be responsible for recruiting students to volunteer locally and abroad, liaising between the board of trustees and the committee, and recruiting committee members for the next academic year. The student committees will be supported by the trustee board, who are drawn from past student committees. 

Setting up a student committee is an excellent opportunity to gain leadership experience, gain a developed insight into the charity sector and international development, and create positive change in your community and abroad. All student committees are supported by the trustee board, and there will be training provided. 

As a committee member you will:

·Work with the student union at your university to establish an InterVol committee. 

·Recruit students to volunteer locally and abroad. This will involve attending freshers’ fair, hosting information evenings, and running team-building days. 

·Organise local volunteering opportunities and liaise with our international project partners. 

·Recruit committee members for the following academic year. 

·Oversee volunteer fundraising. 

·Commit to being involved with the student committee for two years. 

·Be based in the United Kingdom to allow travel to meetings.

Person Specification:

·Experience of volunteering in the UK or abroad. 

·Strong teamwork, collaboration, and communication skills. 

·Capable of leading teams and working under pressure. 

·Well-versed at time management and staying organised. 

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.