Community manager volunteer roles in hornchurch, greater london

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

Wekume

Wekume is a mobile app empowering university students in Uganda with accessible reproductive health services and personal development opportunities. Addressing barriers like stigma, misinformation, and limited healthcare access, Wekume provides features such as SafeChat for anonymous counseling, QuickTest for HIV testing, ARV Corner for HIV support, and circumcision awareness initiatives. Beyond health, it fosters youth empowerment through a business incubator model, mentorship, and fundraising tools to help students launch enterprises. The app also connects learners to internships, volunteer programs, and cultural exchanges. By combining health access with career-building, Wekume reduces stigma, promotes inclusivity, and supports student growth and opportunity.

Grant Writer

Position Overview
The Grant Writer will play a pivotal role in securing funding to support Wekume’s programmes and initiatives. This role involves identifying grant opportunities, preparing compelling proposals, managing donor relationships, and ensuring compliance with all reporting requirements. The successful candidate will collaborate with programme and finance teams to align funding opportunities with organisational priorities.

Key Responsibilities

• Research and identify prospective public and private funding sources (foundations, trusts, corporate donors, and government agencies).
• Prepare, write, and submit persuasive grant proposals, applications, and letters of inquiry.
• Develop and maintain a grant calendar to track deadlines, submissions, and reporting requirements.
• Collaborate with programme staff to gather information for proposals, ensuring accuracy and alignment with funder priorities.
• Manage post-award grant compliance, including progress reports, budgets, and evaluations.
• Build and maintain relationships with current and potential funders, ensuring ongoing engagement and stewardship.
• Monitor grant trends, policies, and donor interests to align with Wekume’s strategic objectives.
• Maintain accurate records of submissions, approvals, rejections, and donor communication.

Qualifications & Skills

• Bachelor’s degree in English, Communications, Non-Profit Management, Business Administration, or related field (Master’s degree a plus).
• Proven experience (2–3 years minimum) in grant writing, fundraising, or development within the non-profit sector.
• Strong research, writing, and editing skills with attention to detail.
• Ability to translate complex programme ideas into clear, compelling proposals.
• Familiarity with donor databases and grant management systems is an asset.
• Strong organisational and project management skills, with the ability to manage multiple deadlines.
• Excellent interpersonal and communication skills for engaging with funders and internal teams.

What We Offer

• Mission-Aligned and Empowering: At Wekume, we believe that diverse voices strengthen our mission. We welcome applicants from all communities, especially those historically underrepresented in the nonprofit and SRH sectors.
• Opportunity to contribute directly to Wekume’s mission and impact communities.
• Supportive and collaborative work environment.
• Professional development and training opportunities.

Minimum Hours per Week:

10+ hours per week

Duration:

6+ months

Volunteers Facilitators for elop’s Training & Education Service
elop’s Training and Education Service delivers workshops; training programmes; and consultancy to professionals and organisations working with the LGBT+ community. As a specialist in LGBT+ Mental Health and Wellbeing, we want to raise awareness of the challenges faced by our community and help organisations become more LGBT+ inclusive and affirmative. Our training programmes get people talking, thinking and planning for change that makes a real difference to LGBT+ people’s lives.
All our volunteer facilitators must positively identify as lesbian, gay, bisexual and/ or trans (Schedule
9, Part 1, Paragraph 1 of the Equality Act 2010 applies).
We are looking to better represent the diversity of our community and actively encourage
 applications from people that identify as male, trans/ non-binary and/or from Black Asian and
Minority Ethnic Groups.

Training Facilitator Volunteer Role Description
By joining the Training & Education Team you will have the opportunity to:
• Facilitate and co-facilitate workshops and training programmes to a range of external
organisations, including schools
• Design and deliver learning activities and presentations, both online and in-person
• Support organisations to improve their services for LGBT+ people
• Be given relevant training and supervision to ensure your development
• Be part of a dynamic team that offers a range of learning opportunities
Induction training will be provided alongside line management support.
Training Facilitator Volunteer Person Specification
Applicants should:
• have experience of presenting to groups, either online or in-person
• be a confident communicator
• be able to think on their feet and respond to questions that can feel challenging
• have awareness of key issues that LGBT+ people face
• understand the impact of discrimination and stigma on mental health

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

The Board of Trustees exists to inspire and guide both the Executive Leadership and the Senior Leadership Team through the application of Choose Love's vision, mission, and core principles, providing inclusive leadership. The Board Governance ensures that each trustee fulfils their duties and responsibilities for effective charity governance, whilst supporting and, where appropriate, challenging the Chief Executive and Deputy Chief Executive.

The trustees ensure that the Board functions as a cohesive unit and works closely with the entire Executive of the charity to achieve agreed objectives. They act as ambassadors and the public face of the charity in partnership with the Chief Executive, representing Choose Love's values and mission to stakeholders and the wider community.

We are looking to strengthen our existing board. Choose Love is seeking to recruit two additional trustees. 

1. TRUSTEE VACANCY ONE: TRUSTEE DEDICATED TO ADVANCING CHOOSE LOVE’S HUMANITARIAN PROGRAMMES
2. TRUSTEE VACANCY TWO: TRUSTEE DEDICATED TO ADVANCING CHOOSE LOVE’S COMMUNICATIONS STRATEGY

We are seeking trustees who are ready to do more than fulfil statutory requirements or attend scheduled meetings. The work of Choose Love, and the impact we strive to achieve, depends on trustees who are proactive, engaged, and generous with their time, expertise, and energy.

We encourage candidates who are willing to be accessible and responsive outside of formal board settings, whether that's by advising on urgent matters, attending events, mentoring staff or volunteers, or participating in advocacy and outreach activities. This role will involve reading and reflecting on reports and proposals in advance, giving thoughtful feedback, and being available for consultation as required.

Being a trustee at Choose Love is a dynamic commitment that extends beyond the boardroom. We are seeking individuals who will play an active role in shaping our vision, supporting our team, and ensuring the charity remains resilient and responsive to the needs of the communities we serve.

Can you help shape the future of The Pony Club?

Join our Board of Trustees and play a vital role in guiding the organisation and supporting the delivery of our ambitious 2026-2030 strategy, continuing to nurture the next generation of equestrians.

The Pony Club is a voluntary youth organisation where young people develop, learn, and grow through engagement with horses. Founded in 1929, we are proud to be planning our centenary celebrations while expanding an inclusive community of over 30,000 members, supported by around 10,000 volunteers.

Our Vision is to provide everyone with the opportunity to develop a lifelong love of horses through fun, friendship, horsemanship and sport.

Our Charitable Purpose has three strands:

• To promote and advance the education and understanding of the public, particularly children and young people, in all matters relating to horsemanship and the horse.
• To encourage the development of sportsmanship, unlocking potential by building resilience, confidence, teamwork, and leadership skills.
• To support and develop the volunteering network to strengthen The Pony Club community and sustain lifelong engagement with equestrianism.

Our purpose and strategy are underpinned by organisational foundations: strong governance, digital innovation, collaboration, and sustainability, ensuring The Pony Club remains resilient, responsible, and equipped for the future.

We are seeking to appoint one or more Trustees for the period commencing 1st January 2026 to replace those due to retire and to strengthen our existing Board of eight Trustees. We welcome applications from individuals who share our Vision and are eager to help deliver The Pony Club’s charitable purpose and ambitious 2026–2030 strategy.

We are especially interested in Trustees who can bring a variety of skills, experiences, and perspectives, including expertise in one or more of the following areas:

Qualities and Experience

• Governance and compliance – previous experience in charity governance, risk management, or legal frameworks
• Finance and business management – including financial planning, reporting, or HR expertise
• Digital innovation and IT – experience leading digital transformation, platforms, or technology initiatives
• Marketing, communications, and brand strategy – including digital and social media campaigns
• Membership and volunteer-led organisations – experience supporting, contributing to, or leading volunteer or membership-based groups
• Equestrian knowledge – understanding of the equestrian sector and horse welfare
• Diversity, equity, and inclusion – ability to enhance the Board’s inclusivity and reach

Expectations of Trustees

• Pony Club Trustees are elected for an initial term of three years and may offer themselves for re-election for further three-year terms, up to a maximum of nine years.
• The Board of Trustees meets six times a year, a mix of virtual and in-person meetings.
• Trustees may be invited to attend Pony Club events such as the Championships, the Pony Club Conference, and Trustee away days.
• New Trustees will attend an induction at The Pony Club Office in Warwickshire and are expected to complete NCVO Charity Trustee Induction Training if new to the role of Trustee.
• The role is voluntary, but reasonable expenses will be reimbursed.

Role of Trustees

• To contribute to the effective and efficient governance of The Pony Club.
• To play a vital role in delivering The Pony Club’s 2026-2030 strategy, ensuring strong governance and long-term sustainability.
• To bring skills, knowledge, and experience that strengthen decision-making and strategic implementation.
• To act as an ambassador for The Pony Club, promoting its values and representing the organisation as required.

Deadline for applications: 7th November 2025

We’re a small, friendly and ambitious organisation working with diverse communities from around the world to inspire and empower people to act in conserving and sustainably developing coastal resources, particularly coral reefs.

About Reef-World

Hi! We’re The Reef-World Foundation: a registered UK charity which delivers practical solutions for marine conservation around the world. In partnership with the UN Environment, we are the international coordinator of the Green Fins initiative, which aims to protect and conserve coral reefs through environmentally friendly guidelines that promote a sustainable diving and snorkelling tourism industry.

Our work involves supporting, inspiring and empowering governments, businesses, communities and individuals around the world to act in conserving and sustainably developing coral reefs and other coastal resources. 

Our vision is to make sustainable diving and snorkelling the social norm by driving environmentally friendly practices across the marine tourism industry. We started working with local fishing communities in Thailand in 1999. Today, we operate across 14 countries, supporting governments, businesses and communities to sustainably develop their coastal resources. We are a small but highly effective team of passionate and dedicated individuals who are driven by achieving lasting conservation impacts in areas of the world where it is needed the most. The Reef-World Foundation is subject to UK employment laws.

What can this role offer you?

This is a great opportunity to make your mark with a charity that has ambitious plans to promote the sustainable consumption and production of coastal resources and marine life. This voluntary role promises to give you a thorough insight into all aspects of running the charity and drive real change. Here are just some things this role could offer you:

• Do your bit to ensure coral reef protection worldwide 

• A new challenge - broaden your skill set for future progression

• Renew your purpose

• Legacy - commit to a globally significant goal

• Friendship and collaboration

• Contribute to the future direction and sustainability of our vital work

• Maintain key skills whilst undertaking rewarding work

• Become an ambassador for our cause

• Put your expertise to good use

Who we’re looking for to help us meet our goals

Someone who is passionate about conserving coral reefs and the marine life and local communities they support. We welcome applications from anyone with the required skills and experience, whatever their background. We actively encourage applications from those whose identities reflect the diversity of the communities and networks we serve and whose identities are traditionally underrepresented in the charity and conservation sectors. We are a safe space for everyone.

Essential 

• Charity governance experience to enable you to confidently lead the Board of Trustees 

• Chairing/facilitating skills, experience, energy and time to commit

• Desire to drive the organisation forward 

• Self-management and motivation and the ability to work remotely 

• Based in the UK and able to travel to the South West for occasional in-person meetings (travel costs can be covered in line with our expenses policy)

Desirable

• Knowledge and experience of our area of work - marine conservation

• An understanding of the voluntary sector and other charity sector expertise such as strategic planning, organisational development, fundraising etc. 

• Willingness to support with occasional operational tasks to support the wider team

About the role

• The Board provides oversight, shaping organisational strategy and supporting our staff and volunteers, and the Chair will lead the Board in that role. 

• Providing leadership to the Trustee Board by supporting the team to remain focused on delivering our aims.

• Lead, alongside the Vice Chair and rest of the Board, on planning the annual cycle of Board meetings, setting agendas and chairing Board meetings

• The time commitment is approximately 4-6 hours a month/ Board meetings are every 12 weeks (online with usually one a year in person). Opportunities to meet in person throughout the year. 

• Voluntary role – expenses paid according to our volunteering policy

• You’ll lead a team of 7 trustees with a mix of experienced charity professionals Trustees and those newer to the sector. We aim to regularly review and expand our Board of Trustees to support our ambitious growth plans. 

• The general responsibilities of a trustee.

Obuyisi bw'Omu Initiative

Obuyisi bw’Omu Initiative empowers underserved communities in Uganda—particularly women, youth, and children—through grassroots action, advocacy, and partnerships. It addresses key challenges including limited mental health support, poor water and sanitation, barriers to quality education, and the impacts of climate change. Programs create safe spaces for mental health awareness, improve clean water access and hygiene, and provide educational resources and mentorship to promote inclusive learning. Climate action efforts involve tree planting, conservation, and sustainable practices. By fostering community ownership and engaging volunteers, Obuyisi bw’Omu drives practical, sustainable solutions that enhance well-being and resilience for lasting positive change.

Fundraiser

· Develop and Execute Fundraising Campaigns: Create compelling online fundraising campaigns (e.g., crowdfunding pages) that effectively tell the story of our work and inspire people to donate.
 
· Engage and Grow Our Supporter Base: Proactively reach out to your personal and professional networks, as well as new audiences, via social media, email, and other digital channels to share our mission and fundraising goals.
 
· Build Relationships: Cultivate relationships with donors, providing updates and thanking them for their support to foster long-term engagement.
 
· Collaborate with the Team: Work closely with our core team to align fundraising activities with organizational needs and report on progress.
 
· Utilize Digital Tools: Leverage crowdfunding and fundraising platforms and social media to maximize the reach and success of our fundraising efforts.

Minimum Hours per Week:

10+ hours per week

Duration:

6+ months

Are you passionate about making a tangible difference in the world? Do you have proven fundraising and leadership skills that you’d like to apply to a cause with real impact? We are seeking a new trustee to join our Board and play a vital role in shaping our future.

As a growing international development charity with a small but committed staff team (1.2 FTE in the UK, 10+ in East Africa), we are looking for trustees who are not only strategic thinkers but also prepared to roll up their sleeves and contribute actively within the boundaries of their role. We are especially keen to hear from individuals with experience in:

• Developing and delivering fundraising strategies
• Building individual giving programmes
• Creating and sustaining corporate partnerships

In this recruitment round, we are specifically seeking someone to Chair our Fundraising Sub-Committee, providing leadership and guidance to help us diversify and strengthen our income.

Use and develop your fundraising, research and bid-writing skills through this flexible, part-time opportunity to help CPRE London improve green space access for Londoners!

Join our team in this flexible, outcomes-focused role, where your knowledge and experience can support a wide range of charitable activities that essentially seek to protect, enhance and promote green space and its benefits to London and Londoners. 

We have campaigns and projects relating to climate change mitigation, parks and green spaces, conservation and wildlife, tree planting, housing, transport, parking, clean rivers and the London Tree Ring with a focus on bid writing and grant applications.

About CPRE London

As part of the national network of CPRE, the Countryside Charity, CPRE London campaigns to save and promote green spaces in Greater London. Our vision is "a city with a network of green spaces which are accessible to all, rich in nature and playing a crucial role in responding to the climate emergency."

Reports to: CEO CPRE London and our Fundraising Volunteer Manager. 

What will you be doing?

• Researching potential future sources of support including trusts and institutional funders
• Tailoring and submitting applications to grant providers
• Assisting with producing project progress reports with a level of detail suited to the funder
• Investigating other income streams, including digital fundraising, sponsored events (focused on promoting climate-friendly actions) and building more sustainable funding through regular donations
• Collaborate with our team to coordinate fundraising activities

What are we looking for?

Essential (E) or Desirable(D) Skills / Experience. Please provide examples or evidence where possible.

• Persuasive communication skills (E)
• Good interpersonal skills (E)
• Analytical research skills (E)
• Preferably 2+ years' experience of fundraising, bid writing (good descriptive writing skills), or marketing work (E)
• Educated to at least degree level (E)
• Understanding and appreciation of environmental issues (D)
• Proven ability to use layout and design software (D)

Time Commitment:

• c 7-14 hours/ week, hybrid working, flexibly deployed
• A minimum of 6 months' commitment is preferred
• There is an option to come to the office on Tuesdays or Thursday, although this is not essential if you would prefer to work from home.

What difference will you make?

• The use of your skills and experience to mobilise resources to help London move towards its goal of becoming carbon neutral by 2030, strengthen biodiversity and to nurture the well being of nature and Londoners through improved access to quality green spaces

What we can offer you:

• The chance to meet like-minded people and enjoy being part of a team
• Our support to help you develop in your volunteering role and provide you with relevant training
• The opportunity to enhance your CV by developing additional new skills and gaining valuable experience
• Events and workshops on a local and national level, social gatherings during the year.
• We can provide a reference for any future work or volunteering
• We provide out-of-pocket travel expenses

CAFOD Advisor 

Finance, Legal, Audit and Risk Committee

Role

Committee member, providing expert financial input to this Committee of the Board, alongside Trustees and other advisors.  The Committee is collectively responsible for reviewing in detail a wide range of matters relating to finance, legal compliance, audit and risk management before making recommendations to the Board of Trustees

Person

• Total alignment with goals, ethos and culture of CAFOD, including its Catholic values
• Qualified member of recognised accountancy body
• Demonstrable skills and experience in financial and corporate/ charity governance, commercial decision-making, budgeting and financial planning, internal and external statutory reporting, revenue and cost management, procurement, internal control, compliance, financial management and commercial or charity management generally
• Strong strategic and analytical skills
• Familiar with policy development (including financial and accounting policies) and maintenance
• Grasp of detail, ability to focus on key issues
• Corporate and/ or charity experience as director (possibly finance director) and/ or trustee
• Good committee skills - team player, independent thinker, listening and contributing constructively
• Good communicator
• Commitment to the role (serious reading of committee papers and engagement with issues)
• Strong commitment to personal and professional ethics

Time commitment

• Four half-day meetings a year, currently two at Romero House, London and two online
• As required, exceptionally, ad hoc meetings and meetings with other committee members, Trustees or staff as required
• No specific term, but expectation of 4 years minimum  

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.