Community manager volunteer roles in hornchurch, greater london

A charity  based in  Croydon, Surrey, London, UK is looking for volunteer Charity Volunteer Assistants; to volunteer 30 unpaid hours per week. The Charity serves a multi ethnic community especially people from Black and ethnic minority backgrounds. 

Responsibilities:

• To assist in the delivery of events (ours and those we are invited to), projects and our yearly summer community event.
• To assist in the daily collection and drop off of Greggs after day produce to various soup kitchens
• To assist in promotion of organisations services. eg flyer distribution, school workshops, etc.
• To assist in the delivery of essential services 
• To assist in our soup kitchen projects

Person Specification:

• Someone enthusiastic and passionate about charity work and committed to working towards the achievements of the charities objectives.
• Knowledege of Black and ethnic minority tradition/culture is preferable however not essential.
• Experience is desirable.

This is a non-paid one year temporary position however accommodation and maintenance will be provided.

All interested candidates are required to send us a letter of application, a resume, and contact to the email provided. If your application is accepted, you will be invited for a telephone interview. Any applications received after the closing date will not be considered unless we have been unable to find a suitable candidate for this vacancy.

Successful candidates will require a DBS/POLICE check and references prior to commencement.

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

Join us in leading positive change!

Quilombo UK is looking for an experienced Research Assistant, who would love to join a growing organisation.

The Research Assistant role offers a great opportunity for the right person who is looking to: 

• Gain experience in the Third Sector. 

• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Since its creation, Quilombo UK has collected a great amount of information, evidence and items through projects, fundraisers, events etc.

• We are looking for a team member to find published materials related to Quilombo UK key objectives and interests, especially cultural and racial diversity, and stereotypes in UK communities. The materials include all types of evidence, articles, journals, newspaper columns, local and global news stories. 

• The researcher will help to collect information that can be used as an evidence base to help inform future activities, and also in exhibitions, workshops, and community events. 

• We are looking for a self-starter who can source, collect, and share relevant materials independently. You will also be working closely with our Professional Development Programme participants in relevant areas such as Marketing and PR.

• Provide written reports as and when required. To undertake additional duties as required for the role.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills and be able to explain concepts and projects concisely and accurately. 

• You will be self-starting and willing to research the various projects that we have carried out and catalogue all the evidence collected.

• You will need to have good communication and team-working skills as you will be working closely with Marketing & PR and other members.

• Committed to working with the community with a passion for helping others less fortunate.

• Be computer literate - a good understanding of Microsoft Word is essential and Excel skills are beneficial although support from other members will be provided if necessary.

• To show professionalism at all levels and in all environments 

• Be a strong team player.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

• Proficiency in Microsoft and Excel

• Can work without much supervision.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.

Role Summary

As a Governance Officer, you will work closely with the Governance Lead to ensure strong governance practices across Roots Academy. Your role will focus on supporting governance frameworks, policies, and compliance measures to align with charity governance requirements and relevant regulations. You will also play a key role in embedding a culture of governance across the organisation.

Key tasks

Trustee Support

• Assist trustees with governance-related tasks and ensure they have access to relevant policies, guidelines, and resources.
• Direct trustees to appropriate regulatory frameworks, best practices, and governance training materials.

Governance & Compliance Support

• Support the onboarding process for new trustees, ensuring all necessary documentation is collected and securely stored.
• Assist in coordinating trustee meetings, including preparation of agendas, accurate minute-taking, and document distribution.
• Maintain key governance registers, such as the register of interests, policy register, and risk register, ensuring timely updates and compliance.

Policy & Risk Management

• Support the Governance Lead in developing and reviewing governance policies, including Conflict of Interest, Risk Management, and Whistleblowing Policies.
• Assist team leads in ensuring policies are implemented effectively and aligned with best practices.
• Help monitor compliance with Charity Commission regulations and the Fundraising Code of Conduct.

Embedding a Governance Culture

• Assist in raising awareness of governance principles across the organisation.
• Support the Governance Lead in organising training sessions or briefings on governance best practices.
• Help integrate governance principles into the organisation’s operations and decision-making processes.

What we’re looking for

▪ Interest or experience in charity governance, risk management, or compliance.

▪ Strong attention to detail and ability to maintain accurate records.

▪ Excellent organisation and communication skills.

▪ Ability to work independently while collaborating with different teams.

▪ Familiarity with Charity Commission Regulations and governance best practices (desirable but not essential).

What we have to offer

▪ Be part of a dedicated team of 90+ volunteers across the UK.

▪ Contribute to a growing organisation that educates and empowers the Muslim community.

▪ Access to in-house tarbiyah sessions to develop your deen.

▪ Receive continuous rewards for facilitating Islamic education through Roots Academy.

Please note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.

Too many people in our country experience poor health and are dying too young because of who they are, where they were born, and where they live. We believe in longer lives, better lived.

We partner with expert local organisations working on the front line of addressing health inequalities, corporate sector, universities, and policy-makers, to understand the effectiveness of different approaches to improving people's quality of life and health. By using the connections, evidence and expertise we have developed, we influence government on how to shape policy that tackles the real causes of poor health.

We are seeking a qualified accountant with charity financial management experience to join our Finance, Audit and Operations Committee as an independent member. You will provide scrutiny to the committee, ensuring the Trust is in sound financial shape and that there is a strong framework for accountability. You will use your expertise to advise on financial planning and reporting and risk management.

We particularly encourage applications from people from racially minoritised communities, disabled people, and people from disadvantaged neighbourhoods.

If this sounds like the role you are looking for and you feel you have the skills and experience we need, visit our website for full details about the role and how to apply.

The closing date for applications is Monday 28 July 2025 and interviews will take place online on Wednesday 6 August.

At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts. We aim to raise as much awareness as possible about MS, to ensure that people with MS have the support and information they need.

We've been successful in securing funding from Wales and West Utilities for a 'test and learn' Community Connections project (covering Wales and the South West of England) which will run until March 2026. 

Community Connections aims to: 

• Connect people with, and affected by, MS across Wales and the South West of England (Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire) with services, activities and resources to enable them to live well with MS.
• Develop links with local service providers which enable people with, and affected by, MS to access support and activities in their local areas, whilst improving connections within the community
• Provide information and guidance on a range of subjects, including advice about finances, cost of living-related information, energy efficiency information, carbon monoxide awareness and the Priority Service Register. 

As part of the project, we’re looking for volunteers to deliver MS Awareness sessions to partner organisations that the project will signpost to (such as Citizens Advice Bureau). MS Awareness volunteers will help us to ensure that these partner organisations are equipped to support people with MS (who will be accessing their activities and services). To help people to understand how people with MS feel.

Here’s an overview of what will be involved - 

• Delivering talks (via Zoom/Teams) to organisations to increase their understanding of MS and its symptoms. 

• Signposting to the relevant MS Society team for further information and practical support, as required.

• Note taking and helping us understand how effective sessions were 

• Attending regular volunteer support groups, where you will debrief and share experiences with other volunteers, as well as receive support from your supervisor.

We will support you to develop the skills you need for this role which will include an induction into all the areas outlined. You will have a chance to discuss your role and any additional needs you may have with us.

Chair
Unremunerated | Approx. 2 days per month | Hybrid meetings (alternating between remote and in-person)

Our client, a long-established charitable trust, exists to support women’s financial resilience and to tackle gendered poverty in the UK. Since 2016, the organisation has awarded over £26 million in grants, directly benefiting more than 150,000 women through individual funding, community-based partnerships, and long-term systemic change initiatives.

The charity is now seeking a new Chair of the Board to guide it through the next phase of its strategic development. This is a significant opportunity to provide leadership to a highly focused and well-governed organisation addressing one of the UK’s most pressing and persistent inequalities.

The incoming Chair will offer inclusive and effective leadership to the Board of Trustees, uphold strong governance practices, support the Chief Executive, and help shape the organisation’s strategic direction. The role will be central in maintaining momentum, reinforcing accountability, and ensuring the organisation continues to respond effectively to the needs of the communities it serves.

The charity is open to exploring alternative leadership models and welcomes interest from those considering a Chair and Deputy Chair arrangement or a Co-Chair model. The priority is securing a collaborative and inclusive approach to board leadership that aligns with the charity’s values.

The ideal candidate will bring:

• A sound understanding of governance, financial oversight, funding models, and compliance within the charitable sector

• Proven experience in chairing boards or senior-level committees, with the ability to facilitate inclusive, productive discussions and decision-making

• Strong strategic thinking skills, with the ability to anticipate change, manage uncertainty, and influence long-term direction

• A values-led leadership style marked by emotional intelligence, empathy, and integrity

• A deep commitment to gender equity and a nuanced understanding of the structural drivers of gendered poverty

• The time and capacity to fully engage with the responsibilities of the role

To learn more about the role and how to apply, please visit the dedicated microsite by clicking 'redirect to recruiter'

This is an exciting time to join the organisation. The new Chair will work alongside a dedicated executive team and engaged trustees to ensure that the charity’s funding remains impactful, relevant, and sustainable — and that its governance continues to reflect its core values.

Who we are looking for:

If you have an interest in child protection or children’s rights, as well as a background in strategic marketing or communications, we’d love to hear from you. This is a chance to be a trustee for a well-known charity that is making a real difference in children’s lives. You’ll be joining a dedicated and friendly group of trustees with a diverse range of skills and backgrounds. The board recently agreed on an ambitious new strategy that emphasises the enhancement of CFAB’s public profile. We are looking for trustees who can help us deliver on that, through their expertise and enthusiasm.

We welcome applications from those who are experience trustees as well as those who do not have previous experience as a trustee, but who have relevant personal experience and are willing to show a commitment to CFAB and our mission.

Role description

The Digital Marketing Trustee should:

1. provide leadership to the Board in the area of voluntary sector marketing and communications.

2. monitor decisions made at the Board in relation to marketing and communications and ensure that they are implemented.

3. assist in setting the marketing and communications strategy of the organisation and in setting and monitoring performance against targets.

4. actively participate as the key member developing the marketing expertise of the Board.

5. assist in securing additional exposure of CFAB’s work, particularly through facilitating opportunities with press, guiding digital publications (whether social media or online media opportunities) and amplifying CFAB’s voice with relevant audiences.

As with all Trustees, the Marketing Trustee is also responsible for:

• ensuring CFAB complies with its governing document, charity law, company law and any other relevant legislation or regulations

• ensuring CFAB pursues its objects as defined in its Articles of Association, and that it uses its resources exclusively in pursuance of its objects

• ensuring CFAB operates within the parameters laid down by the CFAB Governance Manual

• safeguarding the reputation and values of CFAB

• ensuring the financial stability of CFAB and its effective and efficient administration

• protecting and managing the property of CFAB and ensuring proper investment of funds

• appointing and monitoring the performance of the Chief Executive

• representing CFAB externally 

Every Trustee is asked to use their specific skills, knowledge and professional experience to help the Board of Trustees collectively reach sound decisions.

This includes ensuring Trustees:

• scrutinise Board papers and actively contribute to Board discussion

• participate in relevant committees

• respond to any request from the CEO, for advice and support to the CEO or other team members on specific initiatives

• remain conscious of any conflicts of loyalty or interest.

• take decisions solely with the best interests of CFAB in mind.

A. Person specification

The Trustee should bring to CFAB a skill mix appropriate to the governance of CFAB, including: 

1. Digital Marketing Strategy

• Ability to develop and advise on digital marketing strategies aligned with CFAB’s mission and goals.

• Understanding of audience segmentation, customer journey mapping, and digital touchpoints.

2. Content Marketing & Storytelling

• Strong storytelling ability to help communicate CFAB’s impact and campaigns.

• Experience in developing or advising on digital content plans (blogs, social media, newsletters, video, etc.).

3. Social Media & Community Engagement

• Knowledge of social media platforms and tools (Facebook, Instagram, X/Twitter, LinkedIn, etc.).

• Insight into building engaged online communities and amplifying cause-led messaging.

4. Analytics and Performance Monitoring

• Ability to interpret data from Google Analytics, social media metrics, email campaign results, etc.

• Experience setting KPIs and measuring campaign effectiveness.

5. SEO & SEM

• Understanding of search engine optimization (SEO) and search engine marketing (SEM) best practices.

• Ability to advise on organic and paid strategies to improve visibility and traffic

6. Fundraising Campaign Support

• Experience supporting or advising on online fundraising campaigns, donor journeys, and engagement.

• Knowledge of platforms such as JustGiving, Charity Checkout, or other donation systems.

7. Website Management

• Familiarity with CMS platforms (e.g. WordPress) to advise on user experience and accessibility.

• Oversight of web content strategy, usability, and optimization.

8. Governance & Strategic Input

• Understanding of trustee responsibilities in the UK (Charity Commission regulations, safeguarding digital assets).

• Ability to provide strategic oversight rather than day-to-day management.

9. Brand and Reputation Management

• Experience advising on brand consistency across digital channels.

• Awareness of crisis communication and reputational risk in online spaces. 

10. Collaboration & Communication

• Ability to work effectively with the board, staff, and external partners.

• Strong communication and influencing skills, particularly in a voluntary leadership context.

11. A clear commitment to CFAB’s values and beliefs and the fulfilment of its mission

B. Commitment

CFAB has four regular Board meetings per year of which one is held concurrent with the AGM. There is also a Marketing committee which meets four times per year, which the Trustee should attend wherever possible. Additional Extraordinary Board meetings may be called as necessary. Other trustees will participate in committees including: Finance & HR, Fundraising and Policy & Practice. Overall time commitment is approximately 2 – 3 hours a quarter.

C. Further Information

For more information on CFAB’s work, we encourage you to review our Annual Report and our Impact Report

We’re a specialist provider of support services for autistic people, people with learning disabilities and acquired brain injuries. We work across London, Kent, Surrey, Sussex, Essex, Suffolk, Hampshire Cambridgeshire and Shropshire.

What will you be doing?

As well as providing an invaluable service for an organisation and it's people, becoming a trustee can be an excellent step for your career development. 

Anyone can apply to be a trustee with us. Avenues is a hugely diverse community of people and we always want our trustee group to reflect this. 

At present we are looking for (core) trustees with experience in these particular skills:

• Financial experience within the Care Sector Experience in Health and Social Care (outside Avenues) 
• People management and organisational development 
• Risk Management (specialising in a quality, compliance and regulatory environment).

What are we looking for?

Do you have experience in any of the following?

• Care Sector Financial Experience to join our Board and Finance Committee
• Health and Social Care Experience (outside Avenues) to join our Board and one committee (to be decided).
• People management and organisational development to join our Board and the People, Culture and Reward Committee
• Risk Management (specialising in a quality, compliance and regulatory environment) to join our Board and our Audit and Risk Committee.

The following characteristics, knowledge and experiences (or willingness to learn) would be helpful in being a trustee:

• a high level of understanding and interest in the charity and its work a commitment to the values and principles of the charity; 
• strong business and financial acumen; 
• experience of committee work; 
• good interpersonal and communication skills; 
• sound, independent judgement, courage, common sense and diplomacy; 
• an interest in politics and current issues in social care clear understanding, and acceptance, of the legal duties, liabilities and responsibilities of trustees; knowledge of charity governance; 
• enough time and commitment to fulfil the role ability to listen to and welcome other opinions and experiences; 
• flexibility in thinking; a desire to implement the highest standards of governance.

What difference will you make?

Trustees are responsible for providing appropriate oversight, governance and leadership to the charity in the pursuit of its strategies to fulfil its charitable purposes. 

A trustee’s main duties under charity law are to: 

• ensure the charity is carrying out its purposes for the public benefit;
• comply with the charity’s governing document and the law; 
• act in the charity’s best interests; manage the charity’s resources responsibly; 
• act with reasonable care and skill; and ensure the charity is accountable.

Before you apply

How to apply Applications should consist of:

• A full CV (or video application) including the names and addresses of two referees. Referees will not be approached until the final stages and not without prior permission from candidates.
• Complete a covering letter (or send a video if you prefer) of no more than 2 sides of A4 which answers the following questions: What motivates you to join our Board and why will you be successful? How do your skills and experience match what we are looking for? What will you bring of yourself, your life experience and your perspective to the Board? As a Board Member, how will you apply the Avenues values (Respect, Integrity, pride and Excellence) when helping us make decisions?

A charity  based in  Croydon, Surrey, London, UK is looking for volunteer Charity Volunteer Assistants; to volunteer 30 unpaid hours per week. The Charity serves a multi ethnic community especially people from Black and ethnic minority backgrounds. 

Responsibilities:

• To assist in the delivery of events (ours and those we are invited to), projects and our yearly summer community event.
• To assist in the daily collection and drop off of Greggs after day produce to various soup kitchens
• To assist in promotion of organisations services. eg flyer distribution, school workshops, etc.
• To assist in the delivery of essential services 
• To assist in our soup kitchen projects

Person Specification:

• Someone enthusiastic and passionate about charity work and committed to working towards the achievements of the charities objectives.
• Knowledege of Black and ethnic minority tradition/culture is preferable however not essential.
• Experience is desirable.

This is a non-paid one year temporary position however accommodation and maintenance will be provided.

All interested candidates are required to send us a letter of application, a resume, and contact to the email provided. If your application is accepted, you will be invited for a telephone interview. Any applications received after the closing date will not be considered unless we have been unable to find a suitable candidate for this vacancy.

Successful candidates will require a DBS/POLICE check and references prior to commencement.

Join the governing body ('the Corporation') of Ealing, Hammersmith and West London College to determine strategy and monitor performance of a further education college with a mission of aiming high and changing lives.

What will you be doing?

West London College is a further education college with three centres located in Ealing, Hammersmith and Southall. For nearly 150 years, we have been providing training and development in the area, helping over 10,000 students achieve their career goals each year. The College has a governing body ('the Corporation') made up principally of governors appointed from outside the College to take legal responsibility for the College and make key decisions about how it is run. 

Governors are individuals with broad skills and experience drawn from local communities and businesses, as well as from the public sector. The Board also includes staff members, student governors and the College’s CEO. The CEO (the only executive member on the Board) is responsible for the operational running of Ealing, Hammersmith and West London College (EHWLC). 

The Board is advised by a Director of Governance, a professional independent of college management who accesses independent professional advice. The CEO and Board are also supported by a ‘senior leadership team’ with educational, financial and other relevant expertise. The Board, CEO and leadership team work together to set and implement college strategy and to be responsible stewards of the college’s assets.

What are we looking for?

The College has adopted the Education and Training Foundation's competency framework for governors and uses it for recruitment and performance purposes. Prospective governors should be able to evidence the majority of the Leadership and Values/Behaviours below. Developing expertise across the Technical elements will be supported by College staff and through participation in relevant training and development opportunities, for example via the Association of Colleges.

Governors will typically come to the College with a specific area of professional expertise. They need not be experienced in all of the areas highlighted.

Leadership

• The ability to think strategically about the future for further education
• A commitment to role model high standards of ethical leadership and act in accordance with the Seven Principles of Public Life
• Understanding the needs of and engaging with the college’s key stakeholders including learners, staff, employers and our communities
• The ability to provide constructive challenge and build consensus and understanding
• The ability and willingness to communicate effectively with a wide range of people and organisations

Values/Behaviours

• Connects ideas from different sources and asks insightful questions
• Actively promotes the inclusion of a full range of perspectives to inform decision-making processes
• Communicates with openness and honesty
• Brings people together around a common vision in pursuit of the college’s strategic priorities
• Focused on the bigger picture and delivering results for learners

Technical

• Understanding of the means by which the quality and performance of colleges is measured and assessed
• Appreciation of the facilities and systems involved in operating a large FE college with varied provision
• Understanding a college workforce and the complementary roles played by teaching and business support staff
• Understanding of the principles, methods and tools used for risk identification, assessment and mitigation
• An ability to interpret financial information and use it effectively to inform decision-making

What difference will you make?

Governors bring their professional experience and personal attributes to bear in support of the college’s educational mission. The Board includes a wide range of experiences and professional backgrounds. It is not necessary to have worked in an educational setting in order to serve as a college governor – indeed, the college benefits from outside perspectives just as much as experience from other schools, universities and colleges.

What we expect is a commitment to the mission, vision and values of West London College, a willingness to make a full contribution and the ability to devote the time required to make that a reality. Taking into account preparing for and attending formal meetings, visiting the colleges, and attending training and networking events, this is likely to be around 6-10 hours per month. Formal meetings are a combination of in-person and online events.

You will add value by applying your professional skills and external perspective to ensure that the College meets the challenges of its external environment with a broad perspective. 

Before you apply

Please express your interest via Reach in the first instance. Deadline is 31 Oct 2025.

Candidates whose applications meet the College's requirements will be invited to have an informal conversation to explore the opportunity in greater detail. Please note that all appointments are made formally by the Board on the recommendation of the Search & Governance Committee, and that you must be willing to undergo referencing, safeguarding checks and other mandatory training prior to an appointment being made. 

Your role

Amazing, giving, and inspiring are just a few words we would use to describe our volunteers.

Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.

About the role 

As a Regional Fundraising Volunteer, you will support Rethink Mental Illness in generating income, raising awareness, and building community engagement through local fundraising initiatives. The role will involve event planning and support, and public engagement to help achieve regional fundraising goals. 

You will play a major part in bringing to life regional fundraising activities in line with our “Rethink in the Community" concept and increase regional awareness to generate much needed additional income and amplify the impact of the work Rethink Mental Illness do.

You will receive training and regular supervision to ensure you feel confident in your role. 

Regional locations

Whilst this is a home based role, you will occasionally attend events within your region. We're particularly interested in receiving applications from people who live in the following areas:

Yorkshire & Northeast: Newcastle, Gateshead, York, Sunderland

Northwest: Manchester, Liverpool, Stoke-on-Trent

Midlands: Birmingham, Solihull, West Bromwich, Wolverhampton, Walsall

Southwest: Gloucester, Bristol, Plymouth, North Devon, South Devon, Cornwall

East of England: Norfolk, Norwich, Ipswich

What you will be doing as a Regional Fundraising Volunteer: 

• Support and assist in organising and participating in local fundraising events.

• Help with event logistics, set-up, and participant engagement to ensure smooth delivery. 

• Take part in local initiatives acquiring donors and do it yourself fundraisers. 

• Increase awareness of the organisation’s work by helping to promote regional fundraising activity. 

• Represent the organisation at schools, community groups, and public events, delivering presentations to inspire support. 

• Communicate with supporters via phone, email, and face-to-face interactions. 

• Attend and contribute to meetings with the fundraising team and supporters to share updates and ideas. 

What will make you a great fit for this role?  

You will have good knowledge of your local community and be passionate about making a difference to those severely affected by mental illness. You will also have:

• The ability to organise events and activities

• The ability to inspire and motivate others

• Good communication skills

• Creative ideas to promote diverse fundraising activities 

• Dedication to our cause 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”     

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.     

Diversity, Equity, Inclusion   

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.   

Becoming a truly anti-racist organisation   

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.   

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. 

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

OVERALL PURPOSE OF ROLE

MAIN ACTIVITIES AND RESPONSIBILITIES

Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.

Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.

Work as a team member, taking full responsibility for all shop duties undertaken.

Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.

CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)

Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.

TECHNICAL RESPONSIBILITIES

Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.

OTHER FEATURES OF JOB

Hours of work are according to those agreed between yourself and the Shop Manager.

Opportunity for paid employment in our charity shops.

Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.

LOCATION

South East London Alex TLC charity shop premises.

PERSON SPECIFICATION

EDUCATION, QUALIFICATIONS AND TRAINING

DESIRABLE:

· GCSE, ‘O’ Level or equivalent Mathematics and English Language

· customer service

EXPERIENCE

DESIRABLE:

· Willingness to learn about leukodystrophy and the challenges our beneficiairies face

· charity shop or other retail

WORK BASED COMPETENCIES

DESIRABLE:

· Good customer service skills

· Good telephone skills

· Good writing skill

· Good numerical ability

· Good organisational ability

· Flair for display

· Computer literacy

BEHAVIOURAL COMPETENCIES

ESSENTIAL:

· Motivated

· Honest

· Committed

· Ability to work in a team

DESIRABLE:

· Enthusiastic

· Articulate

· Calm under pressure

· Methodical

· Resourceful

· Commercial acumen

We are only able to accept applications from UK residents.

Who Are We?

We're setting up a new youth project in London called Urban Youth, that aims to create a positive community for young people that will offer a number of activities and programmes that forge connections by getting young people together and away from their phones and social media to active take part in fun and engaginging interactive activities that create memories, boost confidence and resilence and teach key skills for life that young people can take with them into adulthood, helping to build their future.

Why We Are Doing This?

In a city grappling with the cost of living crisis, rising crime rates, and pervasive worry, it's easy to feel helpless. London is a city of dreams, but for many young people, it can also present unique challenges. Access to positive spaces, mentorship, and opportunities to develop crucial life skills can be limited. We saw a need for a fresh, vibrant approach to youth work – a place where young voices are heard, and potential is unleashed.

Can You Help Us Achieve This?

We need a volunteer with a passion for people and volunteering to join us as our Volunteer Coordinator who is passionate about building strong teams and creating positive experiences for people, to lead from the front set up our volunteering programme from the ground up and recruit, induct and train our volunteers.

We know you're busy. We know you have choices. So, why dedicate your precious creative time to Urban Youth in this crucial role? Because this isn't just volunteering; it's an unparalleled opportunity to:

• Build the Backbone of Impact: You'll be instrumental in creating the systems and support structures that ensure our frontline youth workers and volunteers are recruited, trained, supported, and retained effectively. Your work directly enables their success, which directly impacts young lives.

• Shape a Thriving Culture: Help us develop policies and practices that foster a positive, inclusive, and highly motivated environment for every person who contributes to Urban Youth.

• Gain Hands-On Experience: Apply your HR/volunteer management knowledge or develop new skills in volunteer recruitment, onboarding, training, policy development, and retention strategies within a dynamic startup environment.

• Be a Strategic Partner: Work closely with our team to ensure we have the right people in the right places, all aligned with our mission to empower young Londoners.

• Experience Unrivalled Satisfaction: Feel the profound satisfaction of knowing your behind-the-scenes expertise directly contributes to the laughter, breakthroughs, and blossoming confidence of young people across London.

• Join a Dynamic Community: Become part of a passionate, supportive, and fun-loving team of like-minded individuals. Forge new friendships and find your own sense of belonging.

We Need You!

If you have a keen eye for detail, experience in HR/volunteer management or a key understanding of setting up a volunteer programme, and the ability to translate a vibrant mission into compelling culture of team spirit with lots of enthusiasm, a willingness to get hands-on, and a desire to help a new charity get set up by creating a pool of talented volunteers ready to shape and change young people lives, then we would really love to have you join us in this exciting adventure.

Ready to Ignite Young People's Future by Empowering our People?

This is your chance to be part of something extraordinary. To turn worry into hope, isolation into connection, and potential into reality,by ensuring Urban Youth has the incredible team it needs to thrive and shine.

Don't just watch Young People's future unfold. Help build the team that builds it!

URBAN YOUTH

Forging Connections | Creating Memories | Building Futures