Community manager volunteer roles in morden, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising team leader volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· supporting and encouraging a team of fundraising volunteers
· planning fundraising events and activities with your team
· allocating tasks before and during fundraising events
· keeping financial records from fundraising events
· encouraging and promoting a professional image of Cats Protection
· following policies and guidelines and ensuring licences and permits are obtained for events
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising team leader volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· supporting and encouraging a team of fundraising volunteers
· planning fundraising events and activities with your team
· allocating tasks before and during fundraising events
· keeping financial records from fundraising events
· encouraging and promoting a professional image of Cats Protection
· following policies and guidelines and ensuring licences and permits are obtained for events
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be required to complete an application form, with references.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
A Trustee will bring an individual area of expertise to benefit our organisation. Among the many skills they may have relate to business development, financial management; charity governance, staff development, performance management, local government, disability service development and adult social care. The Trustees work closely with the Executive Management Team (EMT) on the strategic direction of the business. They coordinate and attend quarterly board meetings, through which they review the work of the charity and provide advice, support and focus attention onto the areas that the EMT needs to consider and prepare for, to continuously improve what we do and respond to the changing environment in which Bethphage operates. Bethphage is a values-based charitable business, supporting some of the most vulnerable people in the community. The charity also needs to make a modest financial surplus to remain viable. The role of a Trustee is to be a critical friend to the management team, lending expertise and experience to help guide the organisation in achieving its aims and sometimes competing objectives. Some of our board members have been a part of Bethphage for many years, you will be joining a supportive, friendly, and collegiate team that will help you develop and grow your role as a Trustee. Trustees generally thoroughly enjoy the role and find that it is a very rewarding experience. The Trustees work on a voluntary capacity for the benefit of the charity, this usually equates to one day per month. All Trustees are requested to undergo a DBS check (Disclosure & Barring service). Currently, we are particularly interested in hearing from people with financial and/or legal experience and expertise.
Our Mission is to be an excellent provider of services for people with disabilities

The client requests no contact from agencies or media sales.
The International Council of Museums in the United Kingdom (ICOM UK) is seeking a new trustee with strong financial acumen and a passion for the museums and heritage sector and working internationally to be the Finance Lead on our Board. This is a strategic finance role to support the Strategic Director and advise the Board of Trustees in respect of the conduct of the charity’s financial affairs.
The role requires experience and skills in financial planning and management, preferably in a charity and/or company, along with the ability to understand and communicate the impact of decisions on the organisation’s finances.
We welcome applications from professionals with the skills, knowledge and lived experience that will strengthen and diversify our Board.
For further details on the roles and ICOM UK, you can view our Finance Lead Trustee Recruitment Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about social mobility and empowering London's young people? Do you have the strategic vision and expertise to help build a charity from the ground up? Then join us at REMIX!!!
REMIX is a new charity on a mission to "remix young lives" from disadvantaged backgrounds across London. We aim to guide, mentor, and inspire young people through positive role modelling, comprehensive personal development, and vital employability skills. We're currently in our crucial set-up phase, laying the foundations for a charity that will make a deep, positive impact for generations to come.
We are actively seeking dedicated and skilled individuals to join our inaugural Board of Trustees. This is a unique opportunity to shape the strategic direction, ensure robust governance, and help us get registered and ready to launch. You'll play a pivotal role in establishing our framework for success, ensuring we're impactful, ethical, and sustainable.
Who We're Looking For
We are building a diverse and collaborative Board and are particularly keen to hear from individuals with expertise in one or more of the following areas:
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Charity Law & Governance: Expertise in legal compliance, Charity Commission regulations, and best practices in charity governance.
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Finance & Fundraising: Financial management, budgeting, identifying funding streams, and grant application experience.
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Human Resources & Volunteer Management: Developing policies, recruitment, safeguarding, and supporting a thriving volunteer base.
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Youth Work & Social Mobility: Direct experience or deep understanding of the challenges and opportunities for young people in deprived communities.
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Marketing & Communications: Building brand awareness, engaging stakeholders, and telling our story effectively.
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Strategic Planning & Development: Long-term visioning, setting objectives, and ensuring organisational growth.
We strongly encourage applications from individuals who reflect the diverse communities of London, including those with lived experience relevant to our mission. We ideally would like trustees who live and work in London but open to volunteers outside of London with the skills and experience we need in the intrim as we will be meeting remotely initially during set up.
Your Role as a Trustee
As a REMIX Trustee, you will be instrumental in:
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Providing strategic oversight and helping to set the charity's direction.
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Ensuring REMIX meets all its legal and regulatory obligations, including successful Charity Commission registration.
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Overseeing financial health and developing sustainable funding strategies.
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Shaping our core policies, including critical safeguarding frameworks.
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Championing the REMIX vision and mission to external stakeholders.
What We Offer
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The incredible opportunity to be a founding member of a charity poised to make a significant difference in young people's lives.
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A chance to utilise your professional skills for profound social good.
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Collaboration with a passionate and committed team.
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The satisfaction of knowing you are directly contributing to social mobility in London.
This is a voluntary role, requiring a commitment of approximately 4-8 hours per month for Board meetings and contributing to specific projects.
Ready to Remix Young Lives with Us?
If you are a strategic thinker, a passionate advocate for young people, and ready to lend your expertise to help REMIX flourish, we want to hear from you.
Join us in building a future where every young person in London has the chance to thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BABY BASICS NORTHAMPTON
Trustee Recruitment
Volunteer role
An exciting opportunity to volunteer your skills to support a much-needed local charity working across Northamptonshire.
Baby Basics Northampton is a registered charity that provides moses basket starter packs to parents with new babies in Northamptonshire, via referrals from healthcare professionals and local agencies.
The charity is in its 12th year, and ready to grow in line with community demand for our vital service. We are recruiting new Trustees, to join the Board to ensure this much-loved local charity thrives as it increases both its reach and impact.
If you believe you could make a difference, we’d really like to hear from you.
Areas of special interest to us include experience of:
Health/NHS Sector
Fundraising
Marketing & Communications
Charity board experience is desirable but not as important as a desire to make a positive contribution to the wider community.
Trustees are expected to attend monthly meetings, preferably in person, and a full induction will be provided. In addition to board meetings, we encourage Trustees to visit and occasionally support the small staff team at the Baby Basics Northamptonshire office.
Please send your CV and cover letter outlining your relevant skills, experience and interest in joining the Board of Trustees.
If you are interested in applying but would like to have an informal conversation to find out a little more, we are very happy to facilitate that.
Thank you for your interest.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Loved Before
A soft toy adoption agency, saving the planet one teddy at a time…
Each year in the UK alone, 8 million soft toys end up in landfill (and growing!). Along with them, the stories and memories shared with them are thrown away and left to rot. The difficult materials of these toys make them frankly impossible to recycle, and their composition means they take hundreds of years to break down and compose. Along with this, high carbon emissions come from the production of these toys which require immense fossil fuels, not to mention the carbon footprint of this high-demand global supply chain. As a culture, and quite literally from the moment we are born, we begin to grow our own collection of toys, with most children acquiring far more than they could ever love or play with within the first few years of their life. Charity shops are ill-equipped and overwhelmed, toy brand trends are fuelling over-consumption and the industry is calling for change.
This is why, when I discovered what was going on, I created Loved Before. We are a soft toy adoption agency looking to challenge perceptions of second hand, rebuild the consumer model and change the industry forever. When people are ready to part with their toys, they send them into us (we receive quite literally hundreds every single day). The toys visit our spa for a thorough clean, refresh and repair and are then beautifully packaged along with their bio (often written by their previous owners) before finding their next adventures across the world.
Fluffy Linkedin Lead
Volunteer Role Description (remote, unpaid)
Do you believe in second chances? So do we – especially when it comes to soft toys! Loved Before is on a mission to rescue, restore, and rehome pre-loved stuffed animals, proving that second-hand doesn’t mean second best. We’ve built an incredible, engaged community across our platforms, and now we need someone special to help us bring that same magic to LinkedIn.
About the Role We’re looking for a volunteer LinkedIn Manager to help us grow our presence on LinkedIn – connecting with like-minded brands, sustainability advocates, and supporters who believe in what we do. You'll play a key role in spreading our mission, building relationships, and helping us reach new audiences.
What You'll Be Doing: Creating engaging LinkedIn posts that showcase our impact, partnerships, and behind-the-scenes stories. Growing our network by connecting with potential collaborators, eco-conscious brands, and corporate supporters. Spotting LinkedIn trends and leveraging them to boost engagement. Tracking growth & insights to refine our approach. Engaging with our community—responding to comments, messages, and opportunities for collaboration.
What We’re Looking For: ✔ Someone who understands LinkedIn and can help us stand out. ✔ A creative storyteller who can turn our impact into compelling content. ✔ A self-starter who loves connecting with people and building relationships. ✔ Passion for sustainability, second-hand love, or social impact (bonus points if you have a soft spot for soft toys!).
What You’ll Get: A chance to be part of something truly special – an award-winning social enterprise changing how people see second-hand. Flexible remote volunteering – work from wherever, whenever suits you. The opportunity to make a real impact in growing a brand with purpose.
If you're ready to help us turn LinkedIn into a hub of second-hand storytelling, we'd love to hear from you! Apply now and let’s save the world, one teddy at a time.
Weekly Time Commitment
4-6 hours per week
Duration of Volunteer Role (remote)
3-5 months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you: Local groups across the UK are run by volunteers and offer friendship and support to people living with Parkinson's and their families and friends. The friendly faces and warm welcome provided by branch volunteers mean attendees get the most from the group, with the activities on offer running smoothly.
What you will be doing: Core to group meetings, you'll help set up the venue, offering a warm welcome to all attendees; assist with fundraising events; getting involved in the activities the group offers - joining in to get the most out of these for you too.
The skills you need: Good communication skills; supportive; able to listen to the needs of people with Parkinson's, and reflect these to the group to shape the support provided; honest; you'll know when to ask for help, or when tasks might be seen as less important, and able to share that with Parkinson's UK and your group.
What's in it for you: You'll make new friends and meet new people, both in the branch and in the local community; you'll be making a real difference for people affected by Parkinson's in your community; developing valuable organisational and people skills; you'll be part of a movement of people improving the lives of people affected by Parkinson's; you'll be able to take part in the activities of the group.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the welcoming face of the food bank you’ll be sociable, enjoy meeting people and able to offer friendly and caring support to those in crisis. You’ll receive and check food vouchers, prepare food parcels and make refreshments for the people who visit the food bank. You’ll provide a listening ear and support people in accessing other services with compassion and dignity.
Why we want you
We are committed to ensuring anybody visiting a food bank is welcomed, valued and treated with dignity. Volunteers take time to share a warm drink, discuss food requirements, offer a listening ear and, when appropriate, signpost people for further support and help.
As a Food bank centre helper you will play a vital role giving direct support to people who use food banks, meeting and greeting people coming into the food bank, packing their food parcels, making them feel comfortable and providing further signposting support where appropriate.
In this role you can make a real difference to people’s lives providing vital help and support to those in crisis in your local community.
What you will be doing
- Welcome clients to the foodbank centre
- Receive vouchers, check validity, and prepare food parcels according to the standard packing lists
- Make refreshments and tidy up as required during the session
- Offer a listening ear and signpost clients, as required, to further support, using information from the signposting folder/leaflets
- Work under the guidance of the session leader and report any health & safety or safeguarding concerns to the project manager/session supervisor
The skills you need
- Strong team player
- Excellent communication skills
- Empathetic
- Has an eye for detail
- Organised and self-motivated
What's in it for you
- Using your existing skills to make a difference
- Meet new people who share your passion to eradicate poverty in the community
- Make a real difference to the running of your food bank
The client requests no contact from agencies or media sales.
We’re looking for volunteers with a keen interest in dementia to join our team of Trustees, contributing their experience and skills to help support, shape and develop the charity.
Who we are
Arts for Dementia uses the power of the arts to inspire people living with dementia to get creative, connect, learn new skills and most importantly, have fun.Our free workshops aim to challenge and boost confidence and wellbeing through a variety of art forms from visual arts to drama, sculpture, dance and more.
For people living with dementia and those who support them day to day, these are opportunities to make friends in a safe and friendly setting, to be part of the local community, to stay active and to enjoy the fulfilment that comes from creative activities. Our current priority locations are the London boroughs of Southwark and Camden.Our in-person workshops are all in London, while online activities are open to people across the UK.
Our regular one-day training courses provide creative facilitators across the UK with the knowledge and skills they need to support dementia-friendly activities.
The role of a trustee
Our team of trustees plays a key role in setting the strategy – the overall direction – of the charity. There are four formal board meetings each year where, together with the Chief Executive, our trustees oversee the delivery of the strategy and financial management, consider operational plans and explore what support they can provide to enable the staff team in their work.
Often this support is connected to a trustee’s expertise in a particular field, for example marketing, fundraising, I.T. or legal, or the networks they have access to such as local community groups, potential donors or arts organisations.
Specific areas of activity such as finance and fundraising are also supported by small sub-committees that bring appropriate staff and trustees together so that work can be progressed between the quarterly meetings. These are arranged at times to suit those involved.
Currently quarterly meetings of all Trustees are held in person and online alternately. Online meetings are early evening, and in-person meetings are in central London during the day. They each last for two hours. If it helps new trustees to be fully involved, we are happy to explore different timings for future meetings.
What difference could you make?
If you are reading this, it is likely you care about the lives of people living with and affected by dementia, and you may well have some personal experience. You can make a real difference to those and others affected by bringing your additional experience into the charity. This might be from involvement in your community or your understanding of dementia within a minoritized ethnic group. It might be from your work, leisure activities or your profession.
The important thing is that your experience should broaden our knowledge, help us reach a wide range of people and ensure our charity is far-sighted and well run.
What you could gain from being a Trustee
We know that dementia and its effects have no barriers, so our approach to recruiting new trustees aims to have no barriers and to be supportive and open to ideas. You may have never considered yourself as a potential trustee but feel that you do have something you could offer to a charity like ours. If so, do please contact us.
As a Trustee, you would be working with a friendly and approachable board that brings together a range of experience, which is enhanced by the skills of the staff team. The role also comes with responsibilities that incorporate legislation and good governance practice and this Charity Commission document explains these.
All new Trustees will benefit from an induction programme that allows them to get to know the staff and other trustees, meet some of the beneficiaries, learn how the charity works and understand the formal responsibilities. We would also enable you to develop your skills and confidence through access to training and information on Trustee responsibilities and skills.
There are many opportunities to broaden your own experience and develop your confidence in new skills within a supportive environment.
We also ensure no Trustee is out of pocket due to their responsibilities, so all reasonable expenses (e.g. travel to board meetings) are reimbursed.
At Arts for Dementia we use the power of the arts to inspire people living with dementia to get creative, connect, learn new skills and have fun.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ealing Foodbank is looking for Trustees. We would particularly welcome applications from those with experience in one (or more) of the following areas: fundraising and communication.
Who we are
Ealing Foodbank is a local charity, serving people in Ealing who need emergency food. We are open 8 times a week at 7 locations around Ealing. We give out around 1300 food parcels a month. We want to make sure people visiting the foodbank get the right help to resolve their crises where possible. We work together with Crosslight advice (debt and benefit advice) and Ealing Law Centre (housing and benefit advice) to achieve this.
Being a trustee
As a trustee you can use your skills to contribute towards supporting those in crisis in our local community.
As Trustee you will be expected to:
- Understand and support Ealing Foodbank’s work and aims
- Reflect our vision, values, strategy and policies
- Work closely with the rest of the board to formulate and review our strategic aims
- Ensure our policies and practices are in line with our aims
- Ensure Ealing Foodbank functions within the necessary legal and financial requirements
- Ensure resources are used effectively and efficiently
- Monitor and evaluate the performance of the organisation
- Make time to read necessary paperwork
- Attend board meetings
- To help promote the organisation to a wide audience of potential funders and beneficiaries and community stakeholders
- Use your skills, wisdom to benefit the board and organisation
- Fulfil other duties as required occasionally by the board
Skills, attributes and experience
- Knowledge of (can be gained) and commitment to the work of Ealing Foodbank.
- Willingness to actively participate in discussions concerning needs of the foodbank’s beneficiaries, staff, and the trustee board.
- Willingness to act in the best interest of the charity.
- Sound, independent judgement and ability to think creatively.
- Working effectively as a team member and demonstrating a willingness to learn and develop.
Time commitment
Trustee meetings are held 6 times a year, normally in the evening from 7pm at our office. Trustees are expected to undertake additional work for the charity between meetings, subject to their availability and skill set.
Please note the Trustee role is voluntary and unremunerated, though reasonable expenses can be reimbursed.
Applications
Applicants must have a connection with Ealing borough.
Ealing Foodbank is an independent Christian charity affiliated with the Trussell network. The Christian faith underpins everything that Ealing Foodbank does and stands for as expressed in our Vision, Mission and Values statement. We therefore ask trustees to sign our statement of faith, which we will email to you.
Please click 'how to apply' for details on how to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are You Ready to Bring SUNSHINE to London?
Join Us and Ignite Hope, Connection, and Joy!
Imagine a London where no one feels alone. A city vibrant with genuine connections, powerful community spirit, and endless joy. That's the future we're building at SUNSHINE, a brand-new, 100% volunteer-run charity launching with a heartfelt mission: to combat loneliness and transform countless lives for the better.
We're in the exhilarating start-up phase, laying the groundwork to officially launch and register. This isn't just an opportunity; it's an invitation to be a founding force, to shape our future, and to make a monumental impact from day one. Your passion, skills, and energy aren't just welcome—they're essential to lighting up London!
Calling All Volunteer Programme Visionaries!
We're seeking a passionate and experienced Volunteering Programme Coordinator to join our pioneering team and help us build something truly extraordinary. If you're ready to roll up your sleeves and contribute your unique talents, this is your chance to leave an indelible mark on London's heart.
This vital role, requiring up to 8 hours per week with great flexibility, is about far more than just managing people. You'll be the architect of our volunteer community, responsible for building a solid pool of dedicated individuals who become part of our SUNSHINE family. You'll help create the very organisational and team spirit culture that will define us!
Here's where your brilliance can make a difference:
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Build Our Volunteer Family: Design and implement a top-tier volunteer recruitment, selection, and induction process that welcomes and inspires.
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Empower Through Training: Develop and deliver engaging training programmes, giving our volunteers the tools, skills, and confidence to thrive in their roles.
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Nurture Our Culture: Foster an incredibly positive and supportive environment where every volunteer feels valued, connected, and truly part of the SUNSHINE team.
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Strategic Growth: Help us plan for the future of our volunteer programme, ensuring we have the right people in the right places to scale our impact as SUNSHINE grows.
You will also create corporate partnerships and links to other organisations and businesses where we can utalise Corporate Social Responsibility through Volunteering Days and other exciting opportunities to really maximise the opportunities for SUNSHINE to grow and benefit from the community coming together.
Why SUNSHINE?
This is more than volunteering; it's a chance to be part of a vibrant movement from the very beginning.
You'll:
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Shape a Legacy: Be a foundational member of a charity set to profoundly impact London.
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Connect & Grow: Work alongside passionate individuals, expand your network, and develop new skills.
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See Your Impact: Directly contribute to creating a more connected, joyful city.
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Experience the Excitement: Thrive in a dynamic, start-up environment where your ideas matter.
Ready to Ignite Change?
If you're eager to transform lives and build a brighter, more connected London, we want to hear from you!
Your help during this initial phase is absolutely critical to bringing SUNSHINE to glorious life.
Join our passionate team and help us build a brighter, more connected world for all.
We're SUNSHINE:
Combating Loneliness and Social Isolation across London and Beyond!
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.
Key Responsibilities:
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Sales & Lead Generation:
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Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.
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Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.
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Participant Onboarding:
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Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.
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Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.
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Customer Relationship Management (CRM):
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Maintain accurate records of leads, interactions, and conversions in the CRM system.
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Follow up with prospects to address concerns, nurture interest, and close enrollments.
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Reporting & Feedback:
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Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.
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Share participant feedback to improve programme positioning and outreach strategies.
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Compliance & Ethics:
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Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.
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Required Qualifications:
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Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
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Experience:
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2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.
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Experience conducting cold calls, managing leads, and closing conversions.
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Skills:
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Strong persuasive communication and active listening skills.
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Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).
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Ability to articulate complex programme details in a clear, motivating manner.
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Resilience in handling objections and rejection.
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The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Our amazing team of volunteers help us run over 100 shops across England and Wales. Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
What your role will involve
There are a variety of tasks that you can get involved with in the shop, including:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Sorting, steaming, tagging and preparing donated goods for sale
- Creating eye catching window and in-shop displays
- Keeping the shop floor well stocked, tidy, clean and organised
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health and safety measures to ensure the safety of everyone
Will the role suit me? Yes, if you are:
- Motivated and hardworking
- Reliable, flexible and willing to do a variety of shop tasks
- A team player
- Friendly and helpful
- Passionate about customer service and enjoy interacting with people
- Respectful of others and their diversity
- Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.
What can Sense offer me as a volunteer?
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
Help children as Trustee of an innovative, enterprising Tees Valley Charity that is increasingly supporting children in care through fostering and a planned residential provision. Join an agency that transforms children's lives.
What will you be doing?
You will join us at an exciting time as we pursue growth of fostering and residential services, as well as growth of our early help offer.
You will work across the Charity and the subsidiary fostering company (which we will amalgamate back into the parent Charity).
You will have a particular focus on helping the fostering agency drive growth, ensure regulatory compliance, and deliver excellent care for children and support for foster parents. You will provide support and challenge to the management team.
You’ll contribute 2 to 6 hours a month. The Charity board meets every 8 weeks (shifting to quarterly after September) and the fostering board meets every 8 weeks.
You’ll join a Charity that’s brought £millions of investment into Tees Valley and that helps over 1000 local people a year. We’ve been runners up at the national Charity Governance Awards and ‘community’ winners at the Hartlepool Business Awards.
We are looking for experienced professionals who share our values and want to help.
What are we looking for?
At this time we are specifically looking for Trustees with some of these areas of skills or experience:
Business development
Safeguarding management
Fostering or children's residential care or childrens social work management
Financial management
What difference will you make?
We want to help children and family members heal from trauma, primarily through helping them develop a network of nurturing, loving and appropriately challenging relationships with people in their close and wider communities. Any small surplus we make from helping children in care will be diverted into work to help families stay together and thrive. You will join a team that strives to make this difference. You will help ensure the Charity keeps a strong focus on children and young peoples needs whilst being sustainability and ensuring the agency manages the risks associated with growth and investment in new services.
Before you apply
After expressing an interest through the site, we'd welcome an initial conversation with our CEO and/or Chair. After that, we usually take applications to the Board for consideration. This is usually quite a quick process.