Community manager volunteer roles in pontypridd, rhondda cynon taff

We’re looking for trustees

We’re looking to recruit dynamic, committed and motivated people with professional skills and experience who are as passionate as we are about empowering individuals to work through and beyond their experience of sexual abuse.

Specific qualifications are not necessarily required and we welcome applicants with lived experience. A genuine interest in learning about our charity and our services within the local community is essential.

These trustees will help to form a new board dedicated to supporting the charity and contributing to the effective and quality governance of Trust House. You will play an active role in developing the strategic direction of the charity and provide guidance to ensure the charity continues to support anyone affected by rape or sexual abuse in the Thames Valley area.

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

We are looking for a creative and strategic Email Marketing Strategist to develop and guide our overall email marketing approach. You will be responsible for designing audience journeys, setting objectives, and working with the marketing team to ensure our emails are impactful and aligned with Roots Academy’s mission. This is a unique opportunity to play a leadership role in shaping how we engage with our global community.

Key tasks

• Develop and oversee the email marketing strategy to support Roots Academy’s goals.

• Design audience journeys and lifecycle email flows (welcome sequences, event reminders, etc.).

• Define KPIs and performance metrics for email campaigns.

• Provide strategic direction to the Email Marketing Officer and content team.

• Suggest and plan A/B testing, segmentation strategies, and personalization tactics.

• Stay informed about email marketing trends, tools, and best practices.

What we’re looking for

• Passion for Islamic education and the development of young Muslims.

• Experience or training in developing email marketing strategies.

• Understanding of customer journeys, funnel marketing, and audience segmentation.

• Strong analytical skills with the ability to interpret campaign data and make recommendations.

• Excellent communication and leadership skills.

• Strategic thinker with a proactive, self-driven attitude.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Professional development and practical experience in digital marketing strategy and leadership.

• Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

CWV is seeking a Volunteer Bid Writer to help secure funding through grant applications and partnerships. Ideal for those with strong writing and research skills, it offers valuable experience and a chance to make a meaningful impact. 

What will you be doing?

Position Overview:

Children With Voices, a dynamic and community-driven charity committed to supporting vulnerable individuals and families, is seeking a motivated and skilled Volunteer Bid Writer. This role is instrumental in securing funding opportunities, grants, and partnerships to ensure the continuous growth and success of the charity's initiatives.

Responsibilities:

1. Research and Identify Funding Opportunities:

- Conduct thorough research to identify potential funding sources, grants, and partnership opportunities aligned with  Children With Voices' mission and projects.

2. Proposal Development:

- Collaborate with the charity's leadership team to gather information on projects and programs requiring funding.

- Develop compelling and well-articulated grant proposals, ensuring alignment with donor guidelines and requirements.

- Craft persuasive narratives that effectively communicate the impact of Children With Voices' activities.

3. Grant Application Submission:

- Prepare and submit grant applications within specified deadlines, adhering to all application guidelines and requirements.

- Maintain accurate records of submitted proposals, deadlines, and communication with funding bodies.

4. Relationship Building:

- Establish and maintain positive relationships with potential donors, grant-making organisations, and other stakeholders.

- Engage in effective communication to convey the charity's mission and project goals.

5. Collaboration and Coordination:

- Work closely with the fundraising team and project managers to gather necessary information for proposals.

- Collaborate with other team members to ensure the integration of programmatic and financial data in grant applications.

What are we looking for?

Qualifications:

- Excellent written and verbal communication skills.

- Previous experience in grant writing, proposal development, or related fields is desirable.

- Strong research skills to identify relevant funding opportunities.

- Ability to work independently and meet tight deadlines.

- Detail-oriented with strong organisational and project management skills.

- Passion for the mission and values of Children With Voices.

Benefits:

- Opportunity to contribute to a meaningful cause and make a positive impact.

- Gain valuable experience in grant writing and fundraising within a charitable organisation.

- Develop and enhance your skills in communication, research, and project coordination.

- Travel expenses are paid and you will have a healthy meal!

What difference will you make?

As a Volunteer Bid Writer, you will play a crucial role in securing funding that directly supports vulnerable individuals and families, enabling Children With Voices to expand its vital community programs and make a lasting impact.

Before you apply

To apply, please submit your resume and a brief cover letter expressing your interest and relevant experience. Children With Voices values diversity and encourages candidates of all backgrounds and ages to apply.

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Job Title: Bid Writer Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Bid Writer to support Quilombo UK in securing vital funding and resources to further our mission. This remote volunteer role is ideal for someone who is passionate about community impact, writing, and making a meaningful difference in the Third Sector. You'll work with a supportive team, gain hands-on experience in funding applications, and help shape the sustainability of impactful community programmes.

Position Overview:
The Bid Writer Assistant plays a key role in researching, drafting, and editing compelling proposals and funding applications for various projects run by Quilombo UK. The role involves close collaboration with department leads, collecting relevant data, and ensuring submissions align with organisational goals and funder expectations. It offers the flexibility to work independently, with the support of experienced professionals and tailored training where required.

Key Responsibilities:

Proposal & Bid Development:

• Research, draft, and edit funding proposals tailored to specific grants, donors, and partners.

• Review and refine existing proposals to ensure clarity, compliance, and impact.

• Collaborate with internal teams to gather relevant content, project insights, and financial information for bids.

• Develop supporting documents and presentations to accompany applications.

Strategic Input & Collaboration:

• Contribute to the bid strategy, suggesting creative and relevant ideas aligned with organisational goals.

• Maintain and manage a structured “bid plan” with timelines, approval processes, and submission deadlines.

• Liaise with HR, Finance, Marketing, and Project teams to align bid content with current projects and strategic direction.

Reporting & Organisation:

• Ensure accurate tracking and reporting of bid statuses.

• Organise bid-related documentation, supporting strong internal knowledge management.

Required Qualifications:

Education:

• Bachelor’s degree or equivalent experience in English, Communications, Business, or related fields.

Experience:

• Prior experience writing funding proposals or grant applications.

• Familiarity with fundraising, community initiatives, or nonprofit funding is desirable.

Skills:

• Strong written communication and persuasive writing skills.

• High attention to detail, organisation, and ability to meet tight deadlines.

• Proficiency in Microsoft Word; Excel knowledge is a plus.

• Confidence in researching, planning, and collaborating across teams.

• Ability to work independently and maintain professionalism and confidentiality.

Benefits:

• Gain real-world experience in nonprofit fundraising and proposal writing.

• Work with a collaborative and values-driven team.

• Receive feedback and development opportunities in bid strategy and funding.

• Build a strong portfolio of written proposals and funding successes.

• Flexible working hours with full remote access.

• Reimbursement of travel expenses if attending occasional in-person meetings.

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Trustee - Warren House Group at Dartington and Dartington Service Design Lab 

• Voluntary (reasonable expenses reimbursed)
• Remote, with occasional in-person meetings (typically in London)
• Time commitment: The equivalent of around 5-7 hours a month which will be less some months and slightly more others. 

Dartington Service Design Lab is a mission-led organisation working to create thriving futures for and with children and young people. We use the power of evidence, experience and design to tackle complex challenges with and for children and young people.

We’re now looking for Trustees to join the Board of our charity, The Warren House Group at Dartington which also holds oversight of our trading subsidiary, Dartington Service Design Lab. These are key governance roles, offering strategic insight, external perspective and constructive challenge. You’ll support good decision-making, effective risk management and ensure our work remains aligned to our charitable mission and long-term goals.

Our vision is a world where people, communities and services work together to shape effective systems that give all children and young people a fair chance to grow up happy, safe, healthy and thriving. Whether it’s strengthening early years support, improving mental health systems, protecting children from harm, or increasing youth opportunity, we’re working to drive systemic change where it matters most. 

We’d love to hear from people who bring:

• Board-level or senior leadership experience, ideally in a socially focused or purpose-driven setting - perhaps a consultancy, social enterprise or commercial organisation with a strong values base
• An independent and thoughtful mindset, someone who’s comfortable asking the right questions, offering support and challenge, and working collaboratively with others
• A real commitment to improving outcomes for children and young people, and a belief in more equitable, inclusive systems

We’re particularly keen to bring fresh perspectives to our Board. You might have a background in partnership fundraising, marketing and brand, children’s services leadership, safeguarding, artificial intelligence or bring insight from another relevant field. 

Joining Dartington as a Trustee is a chance to help guide an organisation at the forefront of change. You’ll be part of a thoughtful, inclusive, committed team and you’ll play a role in building a fairer future for children and young people across the UK.

For further information including how to apply, please view the appointment brief.

Recruitment Timeline
Deadline for applications: Monday 30th June 2025
Interviews: w/c 14th or 21st July 2025 
 

IAPWA (International Aid for the Protection & Welfare of Animals) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need.

IAPWA are currently seeking an Events Co-ordinator to join their UK team to help them develop their range of adrenalin pursuits within their Adventures for Animals fundraising initiative. From identifying ways to find animal lovers to take part in our 2025 skydiving challenge to creating new, exciting events for our adventure community to engage with, you will be part of a charity who are passionate about making a difference to the lives of animals in need.

Please note: All expenses are covered, including free places on our Adventures!

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Africa Sustainable Journeys

ASJ is a purpose-driven social enterprise offering immersive, ethical travel experiences in Uganda and Rwanda. Founded after a life-changing encounter with the Batwa community in Bwindi forest, our mission is to empower local people, preserve cultural heritage, and promote conservation through sustainable tourism.

Environmental Challenges

Climate change poses a significant threat to the ecosystems of Uganda and Rwanda. Rising temperatures, changing precipitation patterns, and increased frequency of extreme weather events are altering the delicate balance of the region's ecosystems. This, in turn, disrupts wildlife habitats, impacts local communities, and threatens the regions' rich biodiversity. For instance, changing weather patterns are affecting the migratory patterns of animals, leading to increased human-wildlife conflict and wildlife distinction.

Conservation efforts in Uganda and Rwanda are also facing significant challenges. Habitat destruction, poaching, and human-wildlife conflict are major threats to the regions' endangered species, including mountain gorillas, elephants, and lions. The destruction of habitats is largely driven by agricultural expansion, urbanization, and infrastructure development, which have resulted in widespread deforestation and land degradation. This not only threatens biodiversity but also leads to soil erosion, loss of fertile land, and decreased agricultural productivity.

Waste management and pollution are additional environmental concerns facing Uganda and Rwanda. The rapid growth of urban centers has led to an increase in plastic waste, agricultural runoff, and other pollutants, which contaminate water sources, soil, and air. This poses significant health risks to local communities, who rely heavily on natural resources for their livelihoods. Furthermore, the lack of effective waste management systems and pollution controls threatens the regions' natural beauty and biodiversity.

Social Challenges Poverty and economic inequality are pervasive in Uganda and Rwanda, particularly in rural areas. Limited access to education, healthcare, and economic opportunities perpetuate poverty and inequality, creating a cycle of disadvantage that is difficult to break. Many communities lack access to basic services, such as clean water, sanitation, and electricity, which exacerbates poverty and inequality. Furthermore, the lack of economic opportunities and limited access to markets and resources hinder the ability of local communities to improve their livelihoods.

Cultural exploitation is another significant social challenge facing Uganda and Rwanda. The commercialization of cultural heritage and traditions can lead to cultural erosion, exploitation, and loss of cultural identity. The tourism industry, in particular, can perpetuate cultural exploitation, as local communities are often pressured to perform cultural rituals and practices for tourists, leading to the commodification of culture. This can result in the loss of cultural significance and meaning, as well as the exploitation of local communities for economic gain.

Displacement of local communities is a further social challenge facing Uganda and Rwanda. Unregulated tourism development can result in the displacement of local communities, loss of land, and cultural heritage. The construction of tourist infrastructure, such as hotels and lodges, can lead to the displacement of local communities, as their land is taken over for development. This can result in the loss of livelihoods, cultural heritage, and community cohesion.

To address the social and environmental challenges in Uganda and Rwanda, we've established a policy framework guiding our project development. Our "Choose Your Impact" initiative allocates 2% of tour proceeds to local community projects, 1% to Sustainable Travel International's Climate Impact Portfolio for carbon offsetting, and 1% to local conservation initiatives.

Our projects tackle specific social and environmental challenges. Through our partnership with St. Kizito Junior Academy, our Rural Education Support Program bridges the educational gap for vulnerable children in rural Uganda. Where we are committed to improving infrastructure, provide essential resources, and support the school's efforts to deliver quality education, empowering disadvantaged children in Mpigi district, Njjanya village.

We also empower teenage mothers in the Rwenzori region through our partnership with Platform for the Needy, providing them with skills training, education, and economic empowerment. This support enables them to improve their socio-economic status, overcome marginalization, and participate fully in their communities.

In partnership with Ride 4 a Woman and Azizi Life, we promote community-based tourism, enabling guests to engage in cultural exchange programs and homestays. This approach injects income into local economies, supports local people, and fosters cross-cultural understanding.

Environmentally, we promote sustainable wildlife tourism practices, support conservation efforts, and protect wildlife habitats. We invest in sustainable infrastructure, implement environmentally friendly practices, reduce waste and carbon emissions, and support reforestation and climate action initiatives.

Our social responsibility commitment extends to addressing inequality and social exclusion among the indigenous Batwa community in Uganda. Our Batwa Healthcare Support project provides comprehensive medical care, health education, and community outreach. We also partner with Guardian Gorilla Village on the Goats for Gorillas project, supporting sustainable livelihood solutions for reformed poachers' families and reducing threats to gorillas and wildlife.

Call for Remote Volunteers!

Africa Sustainable Journeys is seeking passionate and skilled individuals to join our remote volunteer team! As a remote volunteer, you'll have the opportunity to contribute your skills and expertise to support our mission of promoting sustainable tourism and community development in Uganda and Rwanda.

Marketing Volunteer

Volunteer Role Description (remote, unpaid)

We are Africa Sustainable Journeys, a social enterprise dedicated to creating a positive impact through sustainable tourism and community development in Uganda and Rwanda. We are seeking a talented Marketing Volunteer to help amplify our message and enhance our online visibility. As a key member of our team, you will play a crucial role in boosting our online presence, fostering meaningful partnerships, and supporting our fundraising efforts for rural education, Batwa healthcare, and teenage mothers.

If you are passionate about marketing and creating a meaningful impact, we would love to hear from you! This volunteer role offers flexibility, whether remotely or on-site in Entebbe, Uganda, and you will have the opportunity to develop your skills while contributing to a worthwhile cause. Apply now and join our mission to drive positive change!

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

6+ months

Web developers and designers wanted to support East London Waterworks Park in continuing to improve its website and digital infrastructure.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for web developers and designers to contribute to our community-led working group who are working on coordinating content and infrastructure for the East London Waterworks Park website. 

There is opportunity to lead on projects across web development and UX and web design, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You should be experienced in HTML, PHP, CSS, Javascript and SQL, and or UX and web design. You should be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your skills in web design and development will be crucial in creating a visually engaging and user-friendly online presence that effectively communicates the park's biodiversity and mission. By designing engaging websites and interactive platforms, you'll help us connect with our community, inspire action, and secure the necessary support for the park's future.

Job Title: Public Relations Assistant                                                              

Reports To: Head of PR

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Public Relations (PR) Assistant to support the communications and public engagement strategy for the festival and wider organisational goals. This role is ideal for someone passionate about storytelling, community outreach, and brand visibility, while gaining hands-on experience in a meaningful cultural project. 

Position Overview:
The PR Assistant will support the PR Department in developing and executing external communications, engaging with local communities, coordinating media opportunities, and planning promotional campaigns. The position also includes leadership and team support responsibilities, offering the chance to build project management and people skills.

Key Responsibilities:

Media & Communications Support:

• Conduct research to inform PR planning and outreach strategies.

• Assist in writing and editing press releases, articles, and promotional content.

• Support social media content planning and scheduling under supervision.

Event & Community Engagement:

• Support the organisation and promotion of events that engage the local community.

• Foster positive community relations through public initiatives and collaboration.

• Liaise with stakeholders and partners to maximise event exposure.

Team Leadership & Administration:

• Assist in leading PR team activities and supporting volunteers with communications tasks.

• Motivate and coach team members to fill skill gaps and grow professionally.

• Manage or contribute to PR-related projects, ensuring timelines and deliverables are met.

General Support:

• Contribute ideas and feedback during staff meetings.

• Provide support for administrative tasks and internal communications when needed.

Required Qualifications:

Education:

• No formal degree required; coursework or experience in communications, public relations, or marketing is an asset.

Experience:

• Previous exposure to public relations, event coordination, or social media strategy is desirable.

• Familiarity with community engagement and nonprofit promotion is a plus.

Skills:

• Excellent written and verbal communication.

• Strong understanding of social media platforms and content strategy.

• Organised, proactive, and adaptable with a positive, solution-oriented approach.

• Confident team player with basic leadership and project coordination ability.

• Knowledge of online and offline marketing tactics.

• Event planning experience is an advantage.

Benefits:

• Build real-world PR and event coordination experience in a mission-led organisation.

• Enhance your leadership, communication, and project planning skills.

• Gain references and portfolio work to support future career opportunities.

• Work remotely with flexible hours and a supportive team.

• Travel expenses reimbursed for any required in-person events or meetings. 

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

About Jabalie

Jabalie is a UK registered charity that aims to educate and empower survivors and individuals at high-risk of gender-based violence to promote their safety, autonomy and economic independence. Our vision is a world in which people of all genders are economically empowered, free from violence and abuse, and lead full lives with freedom and autonomy.

We are currently developing an education and empowerment programme for survivors of gender-based violence, to be delivered in the UK and Kenya.

Our name is derived from the word “Jabali” meaning “strong as a rock” in Swahili, symbolising  the strength of all those we work with.

Role description

The Board of Trustees plays a vital role in making sure that Jabalie achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that Jabalie has a clear strategy and that our work and goals are in line with our vision.

As a small and newly registered charity, our Trustees have an active role in the organisation relating to their area of expertise, beyond the Board meetings.

General Trustee Duties

The duties of a Trustee include:

• Attending and contributing at quarterly Trustee Board meetings.
• Ensuring that Jabalie pursues its stated objectives (purposes) defined in its Constitution, including helping to develop a long-term strategy to achieve them.
• Ensuring that Jabalie complies with its governing rules laid out in its Constitution.
• Ensuring that Jabalie complies with charity law, company law and any other relevant legislation or regulations.
• Ensuring the financial stability of Jabalie.

Philanthropy and Development

In addition to the general duties of a Trustee, duties of the Philanthropy and Development Trustee include the following:

• Developing and overseeing fundraising strategy with action plans, ensuring they align with Jabalie’s strategic goals and financial needs.
• Cultivating relationships with donors, funders, and key stakeholders to secure financial support and long-term commitments.
• Identifying opportunities to collaborate with businesses, foundations, and institutions for sponsorships, grants, and major gifts.
• Managing and maintaining data and information on potential opportunities and relationships for generating funds in a systematic way, such as using a CRM system.
• Working with the Marketing and Communications Trustee in developing initiatives and campaigns for fundraising and generating donations.
• Managing the planning and execution of fundraising initiatives, events and campaigns to engage the community and attract new supporters.
• Working with the Strategy and Impact Analysis Trustee in establishing and overseeing impact evaluation and performance metrics in alignment of funders’ requirements.
• Evaluating the level of success of the fundraising and donor engagement efforts, and providing feedback and data analysis that could shape future initiatives, events and campaigns.
• Ensuring fundraising efforts comply with relevant regulations and ethical standards, maintaining transparency and accountability.
• Acting as an ambassador for Jabalie, championing its mission and fostering philanthropic support through networking and public speaking (as required).

What we are looking for

• Commitment to the organisation and alignment with Jabalie’s mission and vision.
• Experience in philanthropy, fundraising, or development.
• Strong networking and relationship-building skills.
• Ability to engage with donors and key stakeholders effectively.
• Willingness and ability to understand and accept their responsibilities and liabilities as Trustees and to act in the best interests of the organisation.
• Willingness to devote the necessary time and efforts required for the role.
• Strategic vision and desire to support the growth of Jabalie.

Terms of appointment

• Trustees are appointed for a 3-year term of office, subject to renewal.
• Trustees must be available to attend quarterly Board meetings, held virtually. Occasional annual strategy days may be held in-person in London.
• This position is voluntary.​

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our Caerphilly and District group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the Caerphilly and District area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.