Community manager volunteer roles in rottingdean, brighton
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Access Academia
Access Academia is the charitable umbrella which was created out of the creation of the student-led publication, the Journal of Intersectional Social Justice. When Journal of Intersectional Social Justice (JISJ) was created, there were not any expectations for the project to be any more than that: a student-led academic publication. However, as it rolled on, attention for the project widened and it began to cover other topics and get involved in other realms of knowledge sharing, activism, and content creation. The creation of the seminal Access Series on the Intersections blog springboarded the idea for the JISJ to turn into something much more than a simple academic publication. Now as we have restructured the JISJ into Access Academia, we are finalising our official registration as a charitable incorporated organisation (CIO) in the UK.
Our core purpose is to Make Academia More Accessible. We plan to accomplish this by many different avenues, as obviously it is a very wide-ranging goal! The main ways we plan to do this are through encouraging Open Access academia and knowledge sharing through the Access Series, expanding the themes covered on Intersections with additions such as Mental Health Mondays and Colonialism in Subject, creating accessible content across our social media platforms which encourages truthful and accurate knowledge sharing and activism, running research events to encourage students to publish and interact with academia, covering inside stories of academia, running student engagement programmes to try and make academia less of an Ivory Tower, and much more!
What is a Volunteership?
A volunteership is a unique hybrid opportunity that combines elements of volunteering and interning. Participants commit to working with a charity or nonprofit organization for a specified period of time, fulfilling a set of responsibilities and expectations. In return, they gain valuable experience, receive a letter of recommendation, and are offered LinkedIn endorsements. Additionally, they may have the chance to continue working with the charity through future hiring cycles as long as they remain a student. This experience provides both personal fulfillment through giving back to the community and professional development for future career opportunities.
Volunteership: Content Writer
Duration: May to August 2025
Eligibility: Must be currently enrolled as a student
Requirements:
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Currently enrolled in an undergraduate or postgraduate program.
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Strong interest in writing, critical analysis, and reserach.
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Excellent writing, editing, and proofreading skills with attention to detail.
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Ability to write clear, engaging, and well-researched articles for various audiences.
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Ability to meet deadlines and manage multiple writing assignments.
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Passion for contributing to social impact and supporting charitable initiatives.
Duties & Responsibilities:
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Content Creation:
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Write a minimum of 2 written articles per month for the charity’s blog, Intersections, newsletter, or other communication channels.
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Research and produce content on topics that align with the charity’s mission and goals.
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Produce a minimum of 1 Access Series article per month.
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Ensure that all written materials are on-brand, consistent in tone, and relevant to the target audience.
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SEO & Optimization:
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Apply SEO best practices to all written content to maximize reach and engagement.
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Optimize articles for readability, clarity, and search engine visibility.
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Editing & Proofreading:
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Review and revise your own content, as well as provide feedback on content produced by others.
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Ensure all content is grammatically correct, coherent, and polished before publication.
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Collaboration & Teamwork:
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Collaborate with internal teams and volunteers to ensure a consistent upload schedule.
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Contribute and attend all meetings for the Content Creation Team and directions from the Director of Content Creation.
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Meet all given deadlines on time and consistently.
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What You’ll Gain:
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Hands-on experience in content writing, storytelling, and digital marketing.
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Opportunities to build your research portfolio with real-world projects that align with a meaningful cause.
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Certification of participation at the end of the volunteership.
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A letter of recommendation upon successful completion of the volunteership.
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LinkedIn endorsements and the chance to be considered for future hiring cycles with the charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking for a new Chair for our Trustee board, to join us and help lead and shape the future of the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Travel Radar is a purpose-driven media organisation committed to making travel more meaningful and accessible for everyone. Since launching in 2015, we’ve become a trusted voice in aviation and air-travel news, reaching over 20 million people worldwide.
We’re powered by a fully remote and diverse team of 50+ volunteers who are passionate about travel, media, and making a global impact. Our HR and People Operations team plays a vital role in ensuring this community is supported, valued, and empowered.
About the Role
We’re on the lookout for a motivated HR Assistant to join our People Team. This is a generalist entry-level role with the opportunity to specialise in an area such as:
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Recruitment Coordination
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New Hire Onboarding
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HR Administration
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Employee Experience & Engagement
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Training & Development
You’ll gain hands-on experience in a collaborative, fast-paced environment — ideal if you’re looking to kick-start or grow your career in HR.
Key Responsibilities
Depending on your assigned focus, tasks may include:
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Supporting the recruitment process by posting ads, screening applicants, and scheduling interviews
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Assisting with onboarding new volunteers, including documentation and welcome sessions
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Maintaining digital HR records and tracking key data
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Responding to team queries and supporting the delivery of internal communications
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Helping organise training opportunities, check-ins, and team initiatives
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Supporting our HR projects and contributing ideas to improve team culture
Perks of Volunteering with Travel Radar
(Please note: This is a voluntary, unpaid role — but packed with value!)
Flexible workload – Fit your hours around your schedule
Fully remote – We can provide a laptop, desktop, or virtual machine if needed
Lunch & travel expenses covered – For any in-person events or team meetups
✈️ Exclusive discount program – Save with 3,000+ retailers (travel, fashion, insurance & more)
Professional training – Fully funded CPD Level 3, 5, or 7 certification + industry mentoring
Premium tools – Access Office365, Grammarly Premium, Canva Pro, and Adobe Photoshop — available for both Travel Radar and personal use
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Volunteer for the Mid Sussex and District Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.
In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Time Commitment
We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Salusbury World advice team have been successfully helping clients to navigate welfare benefits, immigration problems, housing support and to find work for 20 years. 70% of our clients require an interpreter.
We particularly need interpreters to support our Arabic-speaking clients.
Some appointments take place virtually and some are face-to-face appointments, usually in the London borough of Brent.
Your main tasks will be to:
*offer clear independent interpreting of the client’s issue and responses from the advice worker to the client.
*support clients from a variety of Arabic-speaking countries, many with almost no English.
Experience of interpreting is desirable but not essential. You need a warm personality and an ability to build a rapport with people quickly, a high standard of English, and a non-judgemental and supportive approach.
Commitment: this is an irregular commitment, as and when needed. It is likely to be 2 or 3 hours per month but may be less.
We offer induction training, support and reimburse travel costs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Volunteer for the Brighton and Worthing Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.
In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Time Commitment
We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Administration Volunteer for the Uckfield, Heathfield and Lewes Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.
In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Please apply online.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Join Us in Shaping the Future as Treasurer of Vision Care for Homeless People!
Are you passionate about ensuring everyone has access to essential eye care services, regardless of their circumstances?
Are you a finance professional eager to make a meaningful impact in the lives of those experiencing homelessness?
If so, we invite you to consider becoming Treasurer of VCHP, where we're dedicated to providing vital eye care to those in need.
About Us:
At VCHP, we believe that everyone deserves the right to clear vision and eye health. Since 2003, we've been on a mission to provide comprehensive eye care services to individuals experiencing homelessness across the UK. From eye exams to prescription glasses, we're committed to ensuring that no one is left behind when it comes to their vision. Now, as we look to the future, we're seeking a finance professional to join our board and help to ensure the charity’s financial viability.
What We’re Looking For
We are looking for someone willing to bring energy, enthusiasm and commitment to the role, who is skilled at bringing financial information alive to non-finance specialists.
We're particularly interested in candidates who are willing to play an active role and who possess one or more of the following skills and experiences:
- Essential: Charity finance or sound commercial experience: To ensure we operate under sound financial principles.
- Strategic thinker: Able to balance risk and opportunity.
- Clear communicator: Able to bring financial information alive to non-finance specialists
- Hands on: Willingness to play an active role in forecasting, setting budgets and liaising with auditors
- Lived Experience of Homelessness or Experience as a Service User: To offer first-hand insights into the needs and challenges of our service users.
- Charity Law and Compliance: To ensure that we operate in accordance with legal and regulatory requirements.
- Policy Development: To develop robust policies and be prepared to make unpopular recommendations to the board.
- Digital Skills: Able to adopt and adapt to new IT and finance software.
By adding a new treasurer with these specific skills to our board, we aim to enhance our capacity to fulfil our mission and serve our community more effectively. Have a look at the full role description, which outlines essential skills and responsibilities.
Why Join Us?
- Make an Impact: As Treasurer and a Trustee, you'll make a tangible difference in the lives of those we serve and contribute to positive change in our community.
- Professional Development: Joining our board offers valuable opportunities for personal and professional growth, including leadership development, networking, and learning from experienced colleagues.
- Be Part of Something Meaningful: Join a dedicated team of like-minded individuals who are committed to making a difference and creating a brighter future for VCHP and those we support.
If you're ready to embark on this rewarding journey and help shape the future of VCHP, we'd love to hear from you!
How to Apply
To apply, kindly detail your alignment with the desired skills and experiences and articulate your motivation for seeking the role of trustee at VCHP within a concise response of no more than 2 pages. Please accompany this with your CV, if you have one, sending both documents to Anna Campbell.
If you want to learn more or have questions before applying, please contact Anna, who will be happy to assist you.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact Anna who will be happy to advise on this.
Closing date for applications: 7th May 2025.
Interview dates: June/July 2024.
While this role can be carried out remotely, please note that there will be one annual face-to-face meeting
The client requests no contact from agencies or media sales.
As a Trustee, you will play a crucial role in the governance and strategic oversight of the charity, ensuring that we operate effectively, achieve our mission, and comply with all legal and regulatory requirements. Trustees are collectively responsible for safeguarding the charity’s assets, ensuring they are used exclusively to further our objectives, and overseeing the charity’s financial health, including budgets, financial controls, and reporting. Acting with integrity and in the charity’s best interests is at the heart of the role.
To strengthen our board and support the growth of our charity, we have identified three key areas where additional expertise is needed:
- Marketing
- Legal
- Fundraising
Each of these areas play a vital role in helping us achieve our mission, enhance our impact, and ensure the charity’s sustainability for years to come. In the attached Recruitment Pack, we have outlined individual role profiles for each of these specialisms.
We welcome candidates from diverse professional backgrounds who share our commitment to supporting those affected by Body Dysmorphic Disorder. If your current or previous skills or experience align with any of these profiles, we encourage you to apply and join us in driving meaningful change.
To apply for this role, please submit the following documents:
- An up to date CV outlining your relevant experience and qualifications.
- A cover letter of no more than 800 words indicating which role you are applying to, explaining why you are interested in the Trustee role, what you would bring to the board, and how your skills align with the needs of the charity.
Shortlisted candidates will be invited to a panel interview. The interview panel will include:
- Dr. Rob Willson (Chair of the Board)
- Dr. Amita Jassi (Vice Chair of the Board)
- Kitty Wallace (Managing Director)
- Gemma Ponting (People & Projects Manager)
Interviews are due to take place week beginning 16th & 23rd June 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a Clinical Supervisor interested in supporting counsellors and therapists?
Burning Nights CRPS Support has a highly skilled counselling and therapy team who provide counselling and psychotherapy to adults and children who have been affected by a debilitating pain condition, Complex Regional Pain Syndrome (CRPS). This team is expanding rapidly and we are now looking for 2 volunteer Clinical Supervisors to join this team ensuring we can continue the provision of our vital emotional support services to this community. We would ideally like to take on 2 Clinical Supervisor supporting a small group of therapists who specialise in a range of modalities.
All our Counselling and therapy team help to develop our growing mental health support service for patients, families and carers affected by Complex Regional Pain Syndrome (CRPS). As a volunteer with the CRPS Counselling & Therapy Service, your skills and experience as a Clinical Supervisor will be providing support to therapists who offer therapy to vulnerable individuals, many of whom are isolated and in need of mental health support.
Depending on your qualifications, skills and experience, you will provide group and 1-2-1 Supervision support for counsellors or psychotherapists who provide counselling support or specialist services, such as general talking (person centred) therapies, integrative therapists, Cognitive Behavioural Therapy (CBT) or Eye Movement Desensitization and Reprocessing (EMDR) for CRPS patients, their loved ones and carers. The service currently offers specialist support to anyone over the age of 5 who is affected by CRPS.
Key Tasks and Objectives
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Facilitate Clinical Supervision group sessions on a monthly basis (online) and ideally be able to offer at least 1 or 2 supervisees on 1-2-1 basis mainly trainees
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Administer this supervision from invitation through to record keeping
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Take part in complex case allocation meetings with the Clinical Lead
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Maintain appropriate clinical records of all work and to report, along with any concerns on individuals or their practice to the Clinical Lead
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Commitment to ongoing supervision of supervision practice at Burning Nights CRPS Support as well as engaging in separate own personal supervision as/if appropriate
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Work flexibly as part of a small team as necessary to provide maximum coverage for supervision, such as in the event of emergencies
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Abide by all Burning Nights CRPS Support policies and procedures
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Adhere to BACP, BABCP (or other appropriate therapies governing body) Ethical Framework
Key Skills, Qualifications and Experience
Essential:
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Psychotherapy/Counselling qualification with a minimum of 2 years post qualification experience in a similar field
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Qualification in Clinical Supervision - ideally level 7 or above (could also suit experienced counsellors who require a placement during Clinical Supervision placement, or experienced counsellors wishing to gain experience in supervision)
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Accreditation/registration (or working at the level of or towards this qualification) as a Supervisor with BACP/HCPC/BABCP or equivalent
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Significant proven experience of supervising individual counsellors/psychotherapists from a range of training backgrounds
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Appropriate and proven clinical experience of working with clients with a range of difficulties including complex medical health issues, loss and bereavement. Ideally experience of working with clients living with or affected by chronic pain or chronic conditions
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Willingness to engage in any Burning Nights CRPS Support training
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Understanding of issues regarding confidentiality and management of risk within a counselling service
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Good administrative skills
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Understanding of the voluntary sector
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Commitment to on-going engagement in personal supervision
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Knowledgeable of and committed to equalities’ provision
Desirable:
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Appropriate and proven clinical experience of working with clients living with or affected by chronic pain or chronic conditions
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Being able to supervise therapists who work in therapy such as CBT, ACT, EMDR etc
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Experience of working within a low-cost / free voluntary sector counselling setting
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Experience of working within the voluntary charity sector
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Dreams Come True – Chair of Board of Trustees
Terms: This is a voluntary role and is therefore unremunerated
Length of tenure: The Chair’s tenure is for an initial period of three years.
Dreams Come True, a national charity which creates life-enhancing and life-changing experiences for children with serious and life-limiting conditions and who live in social deprivation, is seeking a new Chair for their board of trustees.
For over 30 years, Dreams Come True has been transforming lives through their unique mission and dream programme, bringing joy and lasting impact to thousands of children every year from the UK’s most socially deprived areas who have serious illnesses, life-limiting conditions or disabilities.
The charity helps to transform individual and community dreams into reality, and is committed to scaling up their work by forging new partnerships, innovating their fundraising approaches and enhancing the dream programmes to ensure that every dream granted has a lasting and transformative impact. They are now seeking a new Chair to help lead them into the next chapter of this journey to broaden reach and impact.
This is an opportunity for a compassionate and visionary individual with proven leadership skills and the ability to guide the board and executive team in achieving strategic objectives. The ideal candidate will have significant experience on a charity board, either as a Chair or as a trustee, with a personal empathy to the mission of Dreams Come True. They will also bring strategic oversight and governance expertise, and a wider involvement with the voluntary sector and well-established networks would be highly desirable. A solid understanding of finances, particularly within the charity sector, to support sustainability and growth will be essential, alongside strong diplomacy, interpersonal and negotiation skills. They will also need to understand the challenges and opportunities of a growing charity.
The new Chair will work closely with the CEO and a talented and committed board of trustees to ensure the charity continues to deliver life-changing dreams, builds on their successes and looks to the future with ambition and optimism.
Please click through to access and download our Candidate Pack for more information [PDF] including application details.
CLOSING DATE: Monday 31st March, 9am GMT.
PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
URBAN YOUTH - VOLUNTEER WITH US!
New Start-Up - New Beginning - Endless Opportunities
We're looking for organised and enthusiastic individuals to join us at Urban Youth as a Volunteer in a Remote Role, supporting our Back Office functions, where you will play a crucial role in supporting our mission to make a meaningful impact on young people’s lives across London.
What Help We Need?
1. Administration
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Keeping accurate records of participants and activities.
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Managing schedules for events, sessions, and staff/volunteers.
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Preparing budgets and monitoring expenses.
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Maintaining compliance with legal and regulatory standards.
2. Human Resources or Volunteer Coordination
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Recruitment and training of volunteers.
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Managing HR-related documentation (e.g., agreements, DBS checks, policies).
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Providing ongoing support and development for team members.
3. Training and Development
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Offering youth work training to ensure volunteers understand best practices in working with young people.
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Delivering workshops on communication, conflict resolution, code of conduct and safeguarding.
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Providing continuous learning opportunities, such as leadership and mentoring programmes.
4. Marketing and Communications
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Promoting Urban Youth through social media, newsletters, and local partnerships.
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Designing materials (flyers, posters, etc.) to attract members and supporters.
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Maintaining our website to communicate our mission, events, and achievements.
5. Fundraising and Finance
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Sourcing grants and donations.
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Organising fundraising events.
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Keeping financial records and preparing annual reports for donors and stakeholders.
6. Technology and Data Management
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Implementing software for participant tracking, event management, and communication.
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Maintaining a secure database for storing sensitive information.
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Using tools to measure impact and generate reports.
7. Safeguarding
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Developing policies to ensure the safety of young people in our care.
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Training volunteers on safeguarding practices.
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Conducting regular risk assessments.
8. Operational Support
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Managing physical spaces, equipment, and supplies.
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Ensuring facilities meet health and safety standards.
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Establishing contingency plans for unexpected challenges.
We're Urban Youth
Urban Youth is an exciting and vibrant new start-up youth work organisation based in London, passionate about empowering London's youth to get involved, discover their path, and shape their destiny. Our vibrant community organisation is dedicated to uplifting young people through engaging, impactful youth work activities that inspire growth, connection, and self-discovery.
JOIN US AT URBAN YOUTH
Get Involved | Discover YOUR Path | Shape YOUR Destiny
Communications Board Member
YAF’s Communications Team underpin all of the organisation's outputs by managing our communication channels and brand identity. They are instrumental in providing a voice for our Board, our members and our industry peers.
This position offers an exciting opportunity to work as part of a creative and proactive team, with the autonomy to devise innovative content plans and company-wide messaging. It’s a great opportunity to develop a combined fundraising, marketing and digital skill-set, offering tangible and versatile professional experience.
What you’ll gain:
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Fantastic opportunity to develop new skills and experience outside of your work and boost your CV
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Chance to work with a friendly team and like-minded people that are passionate about transforming the landscape of voluntary professional development in arts fundraising
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Develop your network with leaders in arts fundraising and in the cultural sector
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Attend all YAF’s events and networking opportunities
A peer-led professional network for early-career fundraisers in the arts sector
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.
Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available during the following hours:
- Monday to Sunday, 5pm-7pm
- Friday and Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
The client requests no contact from agencies or media sales.
Activity Alliance looking for a Chair and three new Trustees who will add value to the charity and exciting journey ahead. You will bring your expertise and/or lived experience to drive meaningful change for disabled people. Two Trustees will be Board-appointed, and one will be Member-appointed. Their start times will vary. We are pleased that you are interested in joining us to work towards our vision and thank you for your interest.
The key responsibilities of the Chair will be:
- Provide visionary leadership to the Board of Trustees, ensuring that Activity Alliance fulfils its mission and objectives.
- Foster a culture of continuous improvement and innovation within the organisation.
- Oversee the governance framework, ensuring compliance with legal and regulatory requirements.
- Lead the Board in monitoring organisational performance and ensuring effective risk management.
- Act as an ambassador for Activity Alliance, promoting our vision and mission. This includes being a spokesperson for the charity with the media and at events.
- Champion the voices of disabled people, advocating for change and influencing policy and decision-making at the highest levels.
- Build and maintain strong relationships with key stakeholders, including partners, funders, and government bodies.
The key responsibilities of the Trustees will be:
- Have outstanding commitment to Activity Alliance with a strong understanding of the organisation’s values as well as of the Nolan Seven Principles of Public Life.
- Contribute actively to the Board of Trustees role in giving strategic direction to the organisation, setting overall policy, defining goals, setting targets, and evaluating performance against agreed targets.
- Ensure that the organisation complies with its governing documents, charity law, company law and any other relevant legislation or regulations.
- Safeguard the reputation and values of the organisation.
- Represent the organisation at functions and meetings when appropriate, and act as an ambassador for Activity Alliance.
Currently, we are particularly interested in recruiting Trustees with understanding, skills, and/or experience in one or more of the following areas:
- Legal
- Commercial and corporate affairs
- Income generation
- Application of AI and technology
The posts are for an initial term of up to three years, which may be extended for two further terms of three years.