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Community network volunteer volunteer roles in manor park, greater london

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Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

RSPCA London South East Branch

We need volunteers who have expertise in retail operations and income generation to help us maximise the revenue generated in our charity shops. You will gain new skills and experience as a Branch Trustee whilst enabling us to help more animals.

Overview of the Branch Trustee – Retail and Income Generation opportunity

We are looking for an enthusiastic and passionate person, with a background in retail operations and income generation, who could devote their time to volunteer as a trustee for our Branch and support us in maximising the revenue generated from our charity shops.

Alongside passing on your expertise, this opportunity will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow trustees, in the running of the Branch and setting out both the short and long term aims.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.

About the RSPCA

Founded in 1824, we have been saving animals for 200 years and are proud to be the oldest welfare charity around. We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.

The RSPCA London South East Branch

The London South East Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

The London South East Branch has two retail shops (Sydenham Road and Norwood Road) and supports the work of the Inspectorate through rehoming of animals within the branch area.

Primary responsibilities of the Branch Trustee – Retail and Income Generation

  • Assist in maximising the profitability of the Branch’s two charity shops.
  • Work with the Branch to explore any potential for expanding the retail operation, this could be through e-commerce via online sales platforms such as eBay.
  • Work with other trustees, the Branch health and safety provider and the Branch to ensure the charity shops meet health and safety standards.
  • Explore other ways to generate income for the Branch and work closely with the Branch to put these ideas into action.

Core Branch Trustee responsibilities

  • Appreciate and support the aims and policies of the RSPCA.
  • Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
  • Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
  • In conjunction with your fellow trustees and Branch Partnership Manager write, adopt, monitor, and review a strategy setting out the short and long term aims of your branch.
  • Actively participate in branch committee meetings and to attend the branch annual general meeting.
  • Be aware of the outcome of regional board meetings and support regional initiatives.
  • Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.
  • In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.

What we are looking for in a volunteer:

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside retail operations and income generation experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

No previous trustee experience? That’s OK! We welcome applications from anyone interested in developing their skills by becoming a trustee and will provide relevant training.

What we can offer you as a volunteer Branch Trustee – Retail and Income Generation

  • We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
  • Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.
  • The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
  • The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
  • A way to expand your professional and personal network through working with like-minded people.

Practical considerations

  • Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.
  • Trustees are elected for a 12-month term each year.
  • Reasonable expenses will be reimbursed.
  • Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals on who cannot be a trustee or senior manager of a charity.
  • References will also be required.

How to find out more about being a Branch Trustee

For more information on becoming a Charity Trustee, and to ensure it is the right decision for you view the Government Charity Trustee Guidance.

There is some information on the RSPCA website about Branch Trustees, and we have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.

Posted by
RSPCA View profile Organisation type Registered Charity Company size More than 1000
Posted on: 27 July 2025
Closing date: 25 October 2025 at 20:34
Job ref: Trustee Retail London South East
Tags: Administration, Marketing, Retail / Sales, Volunteering Management, Environment / Animal