Community outreach volunteer roles in wimbledon chase, greater london

Join Our Board of Trustees – Help Tackle Educational Inequality

Location: UK-wide (remote meetings with one in-person meeting annually in London)
Time Commitment: Approx. 4 Board meetings and sub-committee involvement per year
Start Date: July 2025
Application Deadline: 9am, Wednesday 21st May 2025

Are you passionate about tackling educational inequality and improving life chances for young people and adults across the UK?

Get Further is an award-winning education charity on a mission to support students from disadvantaged backgrounds to pass GCSE English and maths – the gateway qualifications needed to unlock future opportunities. Through high-quality tuition and sector-leading resources, we are reshaping the landscape of post-16 education.

We are now recruiting new trustees to join our dynamic and committed Board. As a trustee, you will play a vital role in guiding the strategic direction of the charity, supporting our senior leadership team, and ensuring effective governance during a crucial phase of our growth. We are especially keen to hear from individuals with expertise in one or more of the following areas:

• Further Education (teaching, leadership, or policy)
• The apprenticeship sector
• Fundraising and income generation
• Legal (particularly charity law)
• Impact and evaluation
•  Lived experience of FE or resitting GCSEs post-16

We are committed to diversity and inclusion and strongly encourage applications from individuals from underrepresented backgrounds, especially those with first-hand experience of the FE sector or of educational disadvantage.

MAIN TRUSTEE DUTIES:

Governance

• Ensuring that the charity complies with its governing documents and charity law
• Ensuring that the charity’s strategy is fit for purpose to deliver its mission / objectives
• Ensuring the financial stability of the charity, protecting and managing the charity’s assets
• Championing the charity’s mission within your network and the wider community
• Safeguarding the charity’s reputation and values, ensuring that risks are properly recognised and mitigated and promoting the public profile of Get Further
• Supporting and providing guidance to the management team of Get Further

Additionally, trustees will be responsible for:

• Attending and participating fully in Board of Trustees meetings
• Attending and participating fully in strategy workshops, where relevant
• Taking a lead role in fundraising for the charity
• Inspiring effective leadership, monitoring performance and ensuring accountability and resourcefulness
• Utilising skills and contacts for the benefit of the charity
• Championing and demonstrating a commitment to our cause

Check out the Recruitment Pack to get full details of what it means to be a Get Further Trustee, who we are looking for and how to apply. 

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The Night Stars is a volunteer night-safety initiative run by Westminster City Council. The program aims to provide a welcoming place for all and collaborate to ensure that Westminster’s nightlife remains a safe, inclusive, and enjoyable experience for residents and visitors alike. Volunteers are there to help anyone who finds themselves in a vulnerable situation, whether they need water, someone to talk to, or a safe place to sober up.  It is delivered across the West End, and focuses on areas such as Soho, Piccadilly, Leicester Square, and Embankment, and operates on Fridays from 19:00 pm to 04.00am. 

This is great opportunity for students to gain volunteer experience and key skills necessary for future success. We have many volunteers, and it is a wonderful way for them to make friends and new connections, as well as learn more about London's night-time economy.

The role is highly flexible, but your aim will be to:

• Act as an ambassador for the night-time economy and interact with visitors and local businesses to create a safe and enjoyable experience.
• Provide information, advice and practical support to visitors and vulnerable people
• Signpost people to support services if required.
• Be part of the wider strategic partnership in the area which is supporting and protecting visitors. In other words, interacting with emergency services such as the police, ambulance services, BIDS, and council enforcement staff, to ensure that Westminster remains safe.
• Look after those who are unable to keep themselves safe, and support them to get home without coming to harm

During patrols, volunteers may engage with:

• Intoxicated or Lost Individuals in need of assistance 
• Victims of Crime, such as theft and assault
• Individuals in Need of Emotional or Mental Health Support
• Venue Security and Emergency Services
• Council Enforcement Staff, such as City Inspectors or Anti-Social Behaviour Officers

Skills Required

• Empathy for the needs of vulnerable people.
• Excellent team player.
• Outgoing, friendly, and positive character.
• Good communication skills.
• Able to use your own initiative but able to ask for help when needed.
• Willing to work unsociable hours.

Training and support

• Alcohol and Drugs Awareness: Handling intoxication situations.
• Conflict Resolution: Managing aggression.
• Adult and Child Safeguarding: Ensuring safety and protection.
• Women’s Vulnerability Awareness: Intervening in vulnerable situations.
• Anti-Sexual Harassment: Preventing and addressing harassment.
• Communication: Effective interaction techniques.
• Emotional Support: Assisting distressed individuals.
• First Aid: Basic emergency medical skills.
• Equipment Use: Proper handling and operation.
• Counter Terrorism: Guidance on safety procedures.
• Employee Assistance: Access to the council's support services.

These trainings ensure that volunteers are well-prepared to handle various situations effectively and safely.

Benefits to volunteers

• The satisfaction of knowing that you are making a difference to vulnerable people.
• Building self-confidence and the ability to work flexibly.
• Ability to undertake specific training and gain experience of supporting the vulnerable and conflict resolution.
• Opportunity to meet new people and learn more about London’s night-time economy.
• Working as part of the team and wider strategic partnership for the night-time economy.
• Offers great experience to anyone considering a career in the social sciences, health or social care, medicine, public engagement, crime prevention or a career that requires effective communication, dynamic problem solving, and teamwork.

Jumble Sales Organiser Volunteer

Would you like to raise funds, have fun and join a super team of volunteers who together make our Jumble Sales in Thatcham a great success?  As Jumble Sales Organiser you would be helping to make everything run smoothly for the team.

Time Expectations:  1 Saturday every other month (plus preparations)

This could be a shared role and tasks may include:

· Booking the hall for future Jumbles

· Contacting the Jumble team before events to check availability

· Set up stalls, running a stall and packing away at the end

· Collecting any items/resources needed from the centre the day before

Without volunteers, Cats Protection Berkshire Cat Centre simply wouldn't exist. Our amazing, friendly volunteers are a diverse group with a shared love of cats who fit volunteering around their home lives and personal commitments.

We're often looking to welcome new volunteers to join our brilliant team. As well as meeting great people and making an incredible difference to the cats of Berkshire.

Please note:  Although we do welcome everyone, unfortunately our centre is not set up to accommodate young volunteers under the age of 18, including those on the Duke of Edinburgh programme.

Full training and support will be given for all roles.  We look forward to hearing from you!

Role: Data Volunteer
Organisation: Street Child 
Location: Central London 
Start date:  ASAP 
Commitment: Minimum 3 months, 3 days a week, 1 day in office 
Benefits: Unpaid role (Travel expense covered) 

About Street Child: 

Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 250,000 children to go to school and learn, supported over 25,000 families to set up businesses so they can afford the cost of educating their children. 

About the Role:

We are in the process of implementing a fundraising CRM to efficiently manage our outreach activities. To support this project, we are seeking to recruit a Data Volunteer who can help us clean and migrate the historical fundraising data into the new database. This is an entry-level role, best suited for a candidate who is interested in developing a career in data. Data skills are high in demand so will suit someone keen on learning new data skills to enhance their CV. For the right candidate this will provide an opportunity to learn how not-for-profit organisations work and enable them an entry into the charity sector. 

Ideally, we are looking for someone with good Excel skills (any knowledge of additional data tools such as MS Access, Power Query, etc will be an advantage), and some understanding of data related process. Hands-on training will be provided to the right candidate. As the focus of this role will be on enhancing the quality of the data, we are seeking a highly organised person who can pay greatest attention to detail. As part of this role you will be working with our database project lead.

To succeed in this role, we need someone with: 

• Excellent eye for detail and a commitment to high standards 
• Interest in learning data skills and have good Excel skills 
• Good inter-personal skills and the ability to interact with the wider Street Child UK team 
• A passion for Street Child’s mission 

We are looking for volunteers who can work for a minimum of 3 days a week (minimum 1 day in the office) for a minimum of 3 months. Ideal for those who live in the Greater London area as we will be able to provide transport costs only up to £25. 

How to apply:

Please send your CV and a covering letter and explain why you are the perfect candidate for this role. We will be reviewing applications as we receive them, so interested applicants are encouraged to apply as soon as possible. 

Street Child’s commitment to Safeguarding:

Street Child is committed to the safeguarding and protection of the communities we serve, our partners, our volunteers, and our staff. As part of this commitment to safeguarding, volunteers will be subject to appropriate background checks, including a Criminal Records check. 

Join REMIX as our Volunteer Healthy Living Programme Manager and Transform the Future of London's Youth!

Do you have a passion for inspiring healthy lifestyles—body, mind, and spirit? At REMIX, we envision a future where every young person not only dreams big but also lives well. Our mission thrives on four pillars: employability, healthy living, personal development, and essential life skills. We’re seeking a dedicated Volunteer Healthy Living Programme Manager to lead innovative wellness initiatives that empower London’s youth.

As our Volunteer Healthy Living Programme Manager, you will:

• Inspire Wellness: Design and deliver engaging programmes that promote fitness, nutrition, mental health, and overall well-being, ensuring our young people have the tools to live healthier, happier lives.

• Forge Community Partnerships: Build alliances with local gyms, nutritionists, health professionals, and wellness centres to create accessible opportunities that speak directly to the needs of the community.

• Champion Mental and Emotional Health: Develop initiatives such as mindfulness workshops, stress management sessions, and mental health awareness events that support emotional resilience and balance.

• Drive Innovation in Health Education: Create interactive workshops, fitness challenges, and resourceful tools that make healthy living not only informative but also fun and transformative.

• Cultivate a Supportive Environment: Work hand-in-hand with our team to integrate healthy living strategies into REMIX’s broader mission, fostering a culture where every participant feels empowered to act on their well-being.

Your enthusiasm, innovative approach, and commitment to health and wellness will help build a foundation for a more resilient, energetic future for London’s youth.

Step forward. Lead the change. Transform lives at REMIX.

REMIX

INSPIRE. EMPOWER. TRANSFORM.

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.

Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available during the following hours:

• Monday to Sunday, 5pm-7pm
• Friday and Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

We are looking for a Campaigns Volunteer to raise awareness and campaign so that decision-makers know about and can address the needs of everyone affected by MND. 

“I love being a campaigns volunteer for the MND Association, it means I can give something back to the MND Community, who along with the Association provide a lot of support for people like me” - Ian Lev   

What is campaigning?

These are some of the things you could do as a Campaigns Volunteer! Our team will be here to support you in whatever you’re doing. 

• Sharing the MND Association’s campaigns on social media. 
• Contacting local councillors to improve services for people living with and affected by MND in your area. 
• Talking to MPs and other decision-makers about what MND is and why it’s important that people have access to high quality health and care services. 
• Working with MND Association staff to identify issues and gather evidence for campaigns. 
• Help to change laws to improve the lives of people living with and affected by MND. 

This role will suit you if:

• You want to make a positive difference for people living with and affected by MND. 
• You’re interested in learning and improving your campaigning skills. 
• You’re a good communicator. No matter where your interest lies, be it writing e-mails or talking to people, sharing stories or providing us with feedback, you have so much to offer! 
• You are computer literate and have access to email and the internet, or someone who can help you with this. 
• Willing to work autonomously but also link up with others when needed. 

‘Campaigning really works! It’s not as hard as it may sound – just be yourself and you’ll be making a positive difference for people living with and affected by MND.’ - Judith Rice 

What’s in it for you?

• A chance to make a difference to the lives of those living with and affected by MND.
• Get access to a range of training events where you can develop campaigning skills and network with other Campaigns Volunteers. 
• Join a friendly and dedicated team. 
• Exclusive early access to our campaign plans and developments in our campaigning. 
• Opportunity to connect with, learn and share with other Campaign Volunteers in our Facebook group!

How flexible is the role? 

The time required is flexible, but we would hope Campaigns Volunteers would commit to a minimum of 1-2 hours per week.

We do understand that this role may need to fit around your family, studies, caring or other commitments. 

About Access Academia

Access Academia is the charitable umbrella which was created out of the creation of the student-led publication, the Journal of Intersectional Social Justice. When Journal of Intersectional Social Justice (JISJ) was created, there were not any expectations for the project to be any more than that: a student-led academic publication. However, as it rolled on, attention for the project widened and it began to cover other topics and get involved in other realms of knowledge sharing, activism, and content creation. The creation of the seminal Access Series on the Intersections blog springboarded the idea for the JISJ to turn into something much more than a simple academic publication. Now as we have restructured the JISJ into Access Academia, we are finalising our official registration as a charitable incorporated organisation (CIO) in the UK. 

Our core purpose is to Make Academia More Accessible. We plan to accomplish this by many different avenues, as obviously it is a very wide-ranging goal! The main ways we plan to do this are through encouraging Open Access academia and knowledge sharing through the Access Series, expanding the themes covered on Intersections with additions such as Mental Health Mondays and Colonialism in Subject, creating accessible content across our social media platforms which encourages truthful and accurate knowledge sharing and activism, running research events to encourage students to publish and interact with academia, covering inside stories of academia, running student engagement programmes to try and make academia less of an Ivory Tower, and much more!

What is a Volunteership?

A volunteership is a unique hybrid opportunity that combines elements of volunteering and interning. Participants commit to working with a charity or nonprofit organization for a specified period of time, fulfilling a set of responsibilities and expectations. In return, they gain valuable experience, receive a letter of recommendation, and are offered LinkedIn endorsements. Additionally, they may have the chance to continue working with the charity through future hiring cycles as long as they remain a student. This experience provides both personal fulfillment through giving back to the community and professional development for future career opportunities.

Volunteership: Content Writer
Duration: May to August 2025
Eligibility: Must be currently enrolled as a student

Requirements:

• Currently enrolled in an undergraduate or postgraduate program.

• Strong interest in writing, critical analysis, and reserach.

• Excellent writing, editing, and proofreading skills with attention to detail.

• Ability to write clear, engaging, and well-researched articles for various audiences.

• Ability to meet deadlines and manage multiple writing assignments.

• Passion for contributing to social impact and supporting charitable initiatives.

Duties & Responsibilities:

• Content Creation:

  • Write a minimum of 2 written articles per month for the charity’s blog, Intersections, newsletter, or other communication channels.

  • Research and produce content on topics that align with the charity’s mission and goals.

  • Produce a minimum of 1 Access Series article per month.

  • Ensure that all written materials are on-brand, consistent in tone, and relevant to the target audience.

• SEO & Optimization:

  • Apply SEO best practices to all written content to maximize reach and engagement.

  • Optimize articles for readability, clarity, and search engine visibility.

• Editing & Proofreading:

  • Review and revise your own content, as well as provide feedback on content produced by others.

  • Ensure all content is grammatically correct, coherent, and polished before publication.

• Collaboration & Teamwork:

  • Collaborate with internal teams and volunteers to ensure a consistent upload schedule.

  • Contribute and attend all meetings for the Content Creation Team and directions from the Director of Content Creation.

  • Meet all given deadlines on time and consistently.

What You’ll Gain:

• Hands-on experience in content writing, storytelling, and digital marketing.

• Opportunities to build your research portfolio with real-world projects that align with a meaningful cause.

• Certification of participation at the end of the volunteership.

• A letter of recommendation upon successful completion of the volunteership.

• LinkedIn endorsements and the chance to be considered for future hiring cycles with the charity.

About Access Academia

Access Academia is the charitable umbrella which was created out of the creation of the student-led publication, the Journal of Intersectional Social Justice. When Journal of Intersectional Social Justice (JISJ) was created, there were not any expectations for the project to be any more than that: a student-led academic publication. However, as it rolled on, attention for the project widened and it began to cover other topics and get involved in other realms of knowledge sharing, activism, and content creation. The creation of the seminal Access Series on the Intersections blog springboarded the idea for the JISJ to turn into something much more than a simple academic publication. Now as we have restructured the JISJ into Access Academia, we are finalising our official registration as a charitable incorporated organisation (CIO) in the UK. 

Our core purpose is to Make Academia More Accessible. We plan to accomplish this by many different avenues, as obviously it is a very wide-ranging goal! The main ways we plan to do this are through encouraging Open Access academia and knowledge sharing through the Access Series, expanding the themes covered on Intersections with additions such as Mental Health Mondays and Colonialism in Subject, creating accessible content across our social media platforms which encourages truthful and accurate knowledge sharing and activism, running research events to encourage students to publish and interact with academia, covering inside stories of academia, running student engagement programmes to try and make academia less of an Ivory Tower, and much more!

What is a Volunteership?

A volunteership is a unique hybrid opportunity that combines elements of volunteering and interning. Participants commit to working with a charity or nonprofit organization for a specified period of time, fulfilling a set of responsibilities and expectations. In return, they gain valuable experience, receive a letter of recommendation, and are offered LinkedIn endorsements. Additionally, they may have the chance to continue working with the charity through future hiring cycles as long as they remain a student. This experience provides both personal fulfillment through giving back to the community and professional development for future career opportunities.

Volunteership: Content Designer
Duration: May to August 2025
Eligibility: Must be currently enrolled as a student

Requirements:

• Currently enrolled in an undergraduate or postgraduate program.

• Strong interest in content creation, design, and digital communication.

• Proficiency in design tools (e.g., Adobe Creative Suite, Canva, etc.).

• Excellent written and visual communication skills.

• Strong attention to detail and creative problem-solving abilities.

• Ability to produce high-quality content under deadlines.

• A portfolio or examples of previous work (e.g., social media graphics, posters, digital campaigns) is a plus.

• Familiarity with social media platforms and trends (Instagram, Facebook, Twitter, LinkedIn, etc.).

• Passion for contributing to social impact and supporting charitable causes.

Duties & Responsibilities:

• Content Creation & Design:

  • Design and produce a minimum of 2 social media posts per month, ensuring they are aligned with the charity's voice and branding.

  • Create engaging visual content for various platforms, including social media, newsletters, and website updates.

  • Work with the marketing team to develop creative concepts for campaigns and initiatives.

• Content Strategy & Planning:

  • Assist in developing content strategies that resonate with the charity’s target audience.

  • Ensure content is on-brand, consistent in style, and optimized for different digital platforms.

  • Help create and maintain a content calendar, ensuring timely delivery of posts and materials.

• Brand Consistency:

  • Maintain a consistent visual and written tone across all digital platforms.

  • Stay updated on design trends and digital marketing strategies to ensure content is fresh and engaging.

• Collaboration & Teamwork:

  • Collaborate with internal teams and volunteers to ensure a consistent post schedule.

  • Contribute and attend all meetings for the Content Creation Team and directions from the Director of Content Creation.

  • Meet all given deadlines on time and consistently.

What You’ll Gain:

• Hands-on experience in content design and digital marketing.

• Opportunities to build and expand your design portfolio with real-world projects.

• A letter of recommendation upon successful completion of the volunteership.

• Certification of participation at the end of the volunteership.

• LinkedIn endorsements and the chance to be considered for future hiring cycles with the charity.

International Aid for the Protection & Welfare of Animals (IAPWA) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need.

IAPWA are currently seeking an Adventure Co-ordinator to join their UK team to support their ‘Adventures for Animals’ fundraising initiative.

From helping to create exciting adventures in the UK and overseas to promoting them and supporting trip participants, the Adventure Co-ordinator will be part of a team who are passionate about developing incredible adventures worldwide to make a difference to the lives of animals in need.

Although this is a voluntary role, there are extensive travel benefits available. Please note: the majority of the adventures offered by the charity involve hiking, mountaineering and cycling, among other active pursuits and so all applicants need to be comfortable taking part in these kinds of activities.

Activity Facilitation - customise your own one day volunteering opportunity!

Date: March 2025 - Feb 2026, one off shifts scheduled on the last Friday of each month (see below for specific dates)
Location: Ealing, West London or online 
Address: Haven Green Baptist Church -Castlebar Road, Ealing W5 2UP (face to face session) or Online
Timings: 12.45- 13.15
Who will see the difference? Our patients with chronic and long term conditions.

We are looking for passionate and creative volunteers to bring joy and engagement to our Support Circle Group, a community space for individuals living with chronic and long-term illnesses. The Support Circle Group provides a safe and welcoming environment where participants can connect and share experiences. As part of our sessions, we would love to introduce creative activities to uplift and inspire our members.

Some proposed activity areas we can consider:

 Music – Singers, musicians, or who can bring live music.
Arts & Crafts – Simple and accessible creative activities for self-expression.
Games & Activities – Light hearted, inclusive, and interactive fun.
Other Creative Talents – Poetry, storytelling, or any other engaging ideas.

The volunteering activity:

We will need support with;

-  Participating in a briefing meeting with the service to further explore your proposed activity in your volunteering application
- Clarify practical support needs from the team for the activity to take place e.g. venue set up
- Facilitate your chosen and agreed volunteering activity session you’d like to offer
- Consider formal risk assessments with the support of your Trust point of contact for safe and effective delivery of activities

Considerations

We do not have resources to provide materials, but the goal is simply to spark interest and engagement. The activity will serve as a light and enjoyable way for participants to connect, express themselves, and find joy at the end of each session. Consider keeping activities simple but meaningful and rewarding for patients e.g. origami is fun and interactive whilst requiring very little material resource. Sessions last for 30 minutes, another reason why simple ideas will work. We are happy to discuss your initial ideas to align them to group goals too upon applying (no idea is a bad idea).

Session dates:

F = Face to Face; O= Online

28th March 24  (O)
25th April (F)
23rd May (O)
27th June (F)
25th July (O)
22nd Aug (F)
26th Sept (O)
24th Oct (F)
28th Nov (O)
12th Dec (F)
Jan 2026 (O)
Feb 2026 (F)

Next steps

Please apply via our website

Dear Prospective Trustee

Thank you for your interest in Citizens Advice Merton and Lambeth (CAML). This pack sets out more information about the charity, the board, the role of a trustee, and how to apply.

We are excited about the future and are looking for energetic, talented and committed individuals to help support the charity as trustees to continue its incredible work for the people of Merton and Lambeth.

What we do

CAML is one of the busiest advice charities in London.  We support individuals and families who live, work or study primarily in the London Boroughs of Merton and Lambeth and also elsewhere (dependent on service).  We also work to raise awareness and understanding of the challenging issues affecting individuals and our communities.

We were one of the first Citizens Advice services to open our doors over 85 years ago. We have had an extremely busy few years, with individuals and families increasingly seeking our support with the cost of living crisis.  Our support and services are as important today as they were when our work began.

We are part of the national Citizens Advice network of over 240 local charities that deliver advice across the country.

In FY 23/24, we supported over 25,000 individuals.  Our information, support and advice services are provided via telephone, online, video conferencing and face-to-face.  We provide face-to-face support from two CAML offices and multiple outreach venues in local communities.  Our aim is to empower people to better help themselves, but we are always here with further support if needed. 

CAML in 2025

CAML is at an important point in its history. Demand for our services continues to accelerate as high levels of hardship become an established reality for many people living in our boroughs.  The two boroughs we serve contain pockets of wealth and affluence, but also feature areas of significant poverty and deprivation where our services are most depended upon.

At the same time, similar to many charities, we face funding challenges – not least given the majority of our funds come from our local authorities. Our current turnover is over £1.2m a year. Like others, CAML faces funding challenges often related to changes in central government policies and local government financial challenges, with a need to look at new ways of diversifying income streams.

The organisation has a strong foundation from which to deliver in this difficult environment – particularly with a team that is committed to our clients and expert in giving quality advice. We also have positive working relationships with our funders, councils and partners, and a strong local reputation.

Our leadership

The operational leadership and management of CAML is carried out by our CEO, Simon Shimmens, with three senior managers and a team of around 40 staff and 20 volunteers. Short biographies of our existing trustees are available on our website.

The role of the Board

Each trustee has a responsibility to contribute to discharging the Board’s responsibilities. We do this by:

● Regularly preparing for, attending and participating in meetings

● Understanding the business of CAML

● Contributing to setting policy and strategic direction, defining goals, setting targets and evaluating performance

● Monitoring our services, ensuring compliance with our governing documents and policies and monitoring maintenance of Citizens Advice standards

● Monitoring the charity’s financial position and ensuring it operates within its means and delivers on its objectives with clear lines of accountability for day-to-day financial management

● Supporting the charity’s development through participation in agreed projects

● Actively seeking to further CAML’s strategic objectives and acting in its best interest at all times

Above all we are looking for people with strategic vision and independent judgement who together can support the charity and its executive team. As trustees we are visible to our staff and volunteers, engaging and recognising the excellent work they do. Each trustee is expected to spend time with service delivery staff and volunteers, ideally at least once a year. 

You will be a genuine team player, able to support colleagues, input constructively and positively to discussions and to support and uphold collective decisions. 

As a trustee you will support the charity’s values and objectives and will act as a positive and genuine advocate promoting the work of the charity within your personal networks and to the wider world. 

The commitment we need

Each trustee attends quarterly Board meetings and is a member of one of the delegated authority sub-committees – Finance and People – which also meet once a quarter.

While the precise nature will differ month-to-month, this is likely to average at eight to ten hours a month. This allows for board and committee meetings, reading papers in advance of these, ad-hoc actions and discussions, and visiting CAML’s services.

Board meetings are currently held in person in our Mitcham Office, with sub-committee meetings held remotely. Across the Board, we attend key events such as Volunteers’ Week and charity events/activities.

Particular skills/experiences we’re seeking

We are looking to recruit two new trustees to join our strong and dynamic Board.

We would particularly welcome applications from those with skills and experiences to help complement the current Board. Our priority recruitment areas are:

●HR: We are committed to ensuring the highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward and recognition as well as staff and trustee training and development. We are seeking a trustee with senior HR experience to support the strategic oversight of our People approach.

●Accountancy: Financial oversight is an integral part of a well-functioning trustee Board. We are looking to further bolster this expertise within the Board to provide support for our Treasurer if required.

●Pensions: CAML has a legacy Defined Benefit pension scheme (closed to new entrants) and a Defined Contribution scheme. We are looking for an individual with actuarial or pension trustee skills to advise the Board with regard to our pension schemes, and whether we should be looking to make any changes.

●Legal: We are looking to further expand our legal expertise on the Board. We particularly welcome interest from individuals with experience in charity law however all applicants with legal experience are welcomed.

In addition to these skills, we would welcome applications from candidates with previous trustee experience and/or applicants who may be open to taking on the role of Vice-Chair (further information can be provided on this if requested).

The benefits of being a trustee with CAML

Although the role of a trustee is unpaid (reasonable out of pocket expenses are reimbursed), there are many reasons to join us, including:

● Being a trustee is one of the most powerful ways in which you can contribute to your local community and to a cause you care about.

● Corporations of all sizes take voluntary and community enriching activities seriously with trusteeship considered an effective method of professional development and community engagement.

● Being a trustee is a fantastic way of developing your strategic experience and oversight, giving you the opportunity to develop your critical thinking, problem solving and analytical skills.

● Being a trustee can open up your professional network.

How to apply

Follow the link to our website and complete the relevant documents at the bottom of the advert.

We are recruiting on a rolling basis and are considering applications as and when we receive them. This recruitment remains live until 30th June 2025.

All applications are considered by a trustee panel, with shortlisted candidates then invited to an interview, to take place within a month of receiving their application. 

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

We’re looking for a new fundraising volunteer and/or director! Are you passionate about securing funds for grassroot organisations?

This opportunity involves overseeing Fuel Poverty Action’s fundraising plans and strategy, reaching out to donors and promoting our vital campaigns through grant bids to help end fuel poverty in the UK. 

This role would require an average of 16-20 hrs per month and can be done remotely. We are also open to you joining FPA’s board of directors, subject to capacity and experience. 

This offers a chance to directly contribute to tackling fuel poverty and ensuring access to affordable energy for all whilst strategizing and learning alongside great activists. If you're eager to contribute, we’d love to hear from you!

Tasks:

• Organise and manage our fundraising planning and pipeline

• Reach out to potential donors and help build relationships

• Lead on grant applications

• Work closely with the team to develop new fundraising strategies

• Contribute ideas and experience to FPA campaigns

Closing date for applications:  April 20th 2025

International Aid for the Protection & Welfare of Animals (IAPWA) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need.

IAPWA are currently seeking an Event Co-ordinator to join their UK team to support their ‘Dip for Dogs’ fundraising initiative.

From identifying locations to host a charity ice bath event, to recruiting and supporting volunteers to assist on the day, you will be part of a charity who are passionate about making a difference to the lives of animals in need.