Community recovery support worker jobs

About the role:

Real change rarely happens in a straight line. At our Ashley Road project, you’ll work alongside people who have experienced homelessness, trauma and multiple disadvantage, offering the consistency, practical support and belief that can help them begin moving forward.

As a Project Worker, you’ll hold a caseload and build purposeful, trusting relationships with clients. You’ll complete assessments, develop person-centred support and safety plans, and help people identify goals that feel meaningful and achievable to them. This could include supporting someone to improve their health, address substance use, manage their accommodation, strengthen their daily living skills or reconnect with services and opportunities in their community.

You’ll be there when situations become challenging, responding calmly to risk, safeguarding concerns and periods of crisis while continuing to recognise each person’s strengths and potential. Working closely with colleagues and external partners, you’ll advocate for clients, coordinate joined-up support and help remove the barriers that have previously prevented them from accessing the help they need.

This is a hands-on and varied role where no two days will look the same. Alongside direct support, you’ll contribute to the safe and effective running of the accommodation, maintain clear and accurate records and help create an environment where clients are treated with dignity, respect and hope. You’ll also receive ongoing training, reflective practice and development opportunities to strengthen your skills and build your future career within SHP.

The working rota for this post is Monday - Friday, with no weekend shifts. The rota will consist of a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm).

About you:

• You know how to meet people where they are, building trust with people who may be facing homelessness, mental health challenges, substance use, trauma or other complex needs.
• You bring patience, creativity and warmth to your work, especially when someone has been let down by services before or needs time to feel safe accepting support.
• You’re confident holding a caseload, but you never lose sight of the person behind the support plan — their strengths, choices, goals and hopes for the future.
• You understand that progress rarely happens through one service alone, and you’re ready to work closely with health, social care, housing and criminal justice partners to help people get the right support.
• You believe recovery looks different for everyone, and you’re motivated by helping people build confidence, independence and a more stable life at their own pace.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 9th August at midnight

Interview date: Tuesday 18th August online via Microsoft Teams

Please note there will be a second stage interview in service in Islington for suitable candidates. 

This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence. You will be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.

Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.

THE ROLE

We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs.

This is a practical leadership role where you will:

- Lead and manage a team, including a Team Leader and Support Workers
- Ensure safe staffing levels and effective rota management
- Oversee safeguarding, risk management, and incident response
- Drive high standards of service delivery and resident support
- Build strong relationships with local authorities and partner agencies
- Ensure compliance with health and safety, including fire safety and building standards
- Support residents to progress towards independence and move-on opportunities

You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.

ABOUT YOU

We are looking for someone who:

- Has experience working with people experiencing homelessness or complex needs
- Has managed or supervised staff in a supported housing, hostel, or similar setting
- Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice
- Can lead and motivate a team in a fast-paced environment
- Is confident managing complex and high-risk situations
- Has excellent communication and organisational skills

YOUR BENEFITS

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services

Shortlisting Date: 7th August

Vacancy Closing Date: 5th Aug

First Interviews W/C: 12th, 13th and 14th August

Second Interviews W/C: 19th, 20th and 21st Aug

Want to know more about the role? Read the full Job Description now!

About the role:

At the heart of Camden’s mission to end rough sleeping, we are recruiting a Project Worker in our short-stay accommodation service in Gray’s Inn Road.

Gray’s Inn Road provides short-stay accommodation for 16 people, usually for three to six months. Funded by the Department of Levelling Up, Housing and Communities and the Greater London Authority, and delivered in partnership with One Housing Group and Camden Council, the service offers focused, trauma-informed support for people facing overlapping challenges including homelessness, poor physical and mental health, substance use, trauma and contact with the criminal justice system. As a Project Worker, you’ll hold a caseload, complete in-depth assessments, build tailored support plans and work alongside each person to develop practical life skills, confidence and clear pathways into longer-term housing and independence.

You’ll work in a psychologically informed and trauma-aware environment, alongside partners including Camden Routes off the Streets, Inroads, Connect Forward and the Adult Pathway. You’ll also contribute to the safe and effective running of the service, while being supported through reflective practice, high-quality training and clear development opportunities. Most importantly, you’ll be part of a team that believes rough sleeping should be rare, brief and not repeated, and that every person deserves the chance to move forward with confidence and hope.

About you:

• You build trust quickly and support people facing multiple disadvantage to set goals, take control and move forward at their own pace
• You stay calm under pressure and respond confidently to crisis, making safe, thoughtful decisions in complex situations
• You understand how to maximise income and financial stability, helping clients navigate benefits, rent and budgeting
• You work with clear, professional boundaries and bring a trauma informed, non-judgemental and strengths-based approach to every interaction
• You’re organised and proactive, able to manage a varied workload, prioritise what matters and adapt to a rota including evenings and weekends

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Please note applications will be reviewed and suitable candidates invited to interview as they are submitted. Therefore, please submit your application as soon as possible to be considered. We reserve the right to close the advert as soon as a suitable candidate is identified. 

There will be a second stage interview for suitable candidates in our service in Camden.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

About the role:

As a Project Worker – Complex Needs, you’ll be at the heart of Single Homeless Project's (SHP) mission to end homelessness in London, working within our short-stay accommodation services that offer safety, stability, and a fresh start for people rebuilding their lives. Each day you’ll work alongside clients who have experienced homelessness and are navigating challenges such as substance use, mental health issues, trauma and physical health concerns. Through trust, persistence and creativity, you’ll help them access and sustain safe accommodation, reconnect with essential services, and take meaningful steps towards lasting independence.

You’ll build strong, consistent relationships that inspire confidence and hope, supporting clients to access healthcare, develop life skills, explore work and training opportunities, and strengthen their sense of belonging in the community. By approaching every interaction with empathy and purpose, you’ll play a key role in creating the conditions for lasting change – helping people not just to move off the streets, but to move forward in life.

At SHP, we don’t just offer jobs – we build careers with purpose. You’ll be part of an organisation that values development and growth, providing opportunities to expand your skills, influence practice, and progress within a sector-leading charity. Your work will help shape better futures for our clients and contribute to SHP’s ongoing journey to challenge inequality and deliver lasting impact for Londoners.

Rota: Monday to Friday: Early shifts (08:00 to 16:00) and Late (14:00 to 22:00) shifts. We consider bespoke and flexible working options, where this can be accommodated within service needs.

About you:

• Experience of working or supporting vulnerable people, rough sleepers or people with mental health, physical health or substance use support needs. 
• A non-judgemental approach to working with people facing multi-disadvantages and the skill to promote a strengths-based approach to case work and person-centred engagement.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives.
• Strong time management skills, ability to manage a caseload of clients, work on own initiative, manage competing priorities and maintain high standards.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Applications will be reviewed, and suitable candidates invited to a first stage interview (online via Microsoft Teams) as they are received. Therefore, please submit your application as soon as possible. We reserve the right to close the advert as soon as a suitable candidate is identified. 

Please note, there will be a second stage interview for suitable candidates in our service in Barnet. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role

Our amazing team at Alana House, are looking for an Assistant Key Worker to join our Women’s Community Project team.

Would you like to make a lasting difference to women facing multiple disadvantages?

Our award-winning trauma recovery service empowers and enables women to access the support they need.  

Position: Assistant Key Worker, Women’s Community Project

Location: The role is based at Alana House in Reading, our Alana House service covers the communities of Berkshire, Oxford City and South Oxfordshire and travel may be required across all locations.

Contract: Permanent full time – 37 hours per week Monday to Friday.  

Working pattern to be agreed within the hours of:  Mon and Tues 8.30am-5pm | Weds 8.30am-7pm | Thurs 8.30am-5pm | Fri 8.30am-4pm

Salary: within the range of £25,878  to £28,557 per annum 

Alana House is PACT’s flagship community project that uses a holistic approach to support and empower women. We offer a confidential, women-only, non-judgemental space and our services are delivered for women by women to ensure a safe, comfortable and trauma informed environment for those accessing support.

About the role:

As an Assistant Key Worker, you will work closely with the Alana House team to support service delivery and help create a welcoming and safe environment. You will focus on developing practical skills, actively supporting clients while learning best practice and building your experience through a range of learning opportunities to help you to grow in the role.  

No day is the same at Alana House and your activities may include:

· Responding to phone calls and welcoming visitors to the service

· Supporting service user events and activities

· Liaising with a range of other professionals and partner agencies, promoting collaboration and advocating for clients’ needs

· Supporting clients across a range of holistic recovery pathways

· Co-facilitating groups and helping to manage our community café 

About you:

As an Assistant Key Worker, you will bring professional, personal, or academic experience of supporting people experiencing multiple disadvantages. You will also have a professional interest in domestic abuse and supporting people in, or at risk of entering, the criminal justice system. You will understand the importance of maintaining professional boundaries and be committed to delivering high quality, person-centred support. With a willingness to learn, you will be supported through comprehensive training and ongoing development opportunities will be provided.

Please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

You can find out more about Alana House here Alana House Women's Community Project | PACT

For an informal discussion about the role please contact Alana House and ask for Sabina, Alana House Manager, you will find the telephone number on the job advert on our website.

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Closing date: 4pm, Friday 21 August 2026

All opportunities with PACT are based in the UK, and you must be eligible to live and work in the UK.

Other roles you may have experience of could include: Trainee Support Worker, Assistant Family Support Worker, Children’s Assistant Support Worker, Assistant Domestic Abuse Worker, Assistant Recovery Worker, Assistant Support Worker, Teaching Assistant, Emotional Literacy Support Assistant (ELSA), etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Ealing Safe Space, Mental Health Crisis Alternative Service. 

Sounds great, what will I be doing?

In this role, you will take a leading position within a dynamic mental health crisis and early‑intervention service, managing a diverse caseload while providing skilled de‑escalation, robust risk assessment and coordinated multi‑agency support. You will guide and empower service users to engage with community services, while also offering day‑to‑day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high‑quality practice. Acting as shift lead when required, you will make informed, real‑time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users.

Please notes this role required you to work from 2pm - 10pm, including weekends and bank holidays. 

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co‑produced activities and working in fast‑paced, crisis‑focused environments. A strong grounding in mental health, trauma‑informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths‑based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested

At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.   

Bluesci operates across the borough of Trafford from four Wellbeing Centres, offering arts, cultural and volunteering opportunities, social prescribing, talking therapies, and group support. We partner with Greater Manchester Mental Health NHS Trust (GMMH) to deliver Trafford Neighbourhood Mental Health Service and with Trafford Libraries to co-deliver library services from two of our centres. Bluesci at Night offers a safe, welcoming space for people 365 nights a year, and we also provide Smoking Cessation Support.   

Peer support Workers hold a key position in the Trafford Living Well service, working with individuals and groups, to help people to reach their individual recovery goals.

Peer support workers support individuals to establish greater control over their lives, helping to identify aspects of life that give meaning, hope, value and purpose whilst recognising that everyone’s recovery is a uniquely personal process.

As an integral and valued member of the multi-agency team, the post holder will support team members by role modelling and using lived experience of mental health services to shape the service's quality.

We particularly welcome applications from people with lived experience of mental health challenges. It is important that applicants are at a stage in their recovery where they feel able to use their experiences safely and appropriately to support others.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Wandsworth 

Sounds great, what will I be doing?

This role involves providing intensive, person-centred support to women in a residential setting. The role includes delivering key sessions, community meetings, and daily contact to assess and monitor individual needs. You will co-produce Support and Safety Plans with residents, focusing on their strengths and goals, and offer advice on safety, domestic abuse, housing, and independent living. Responsibilities also include liaising with statutory bodies on safeguarding matters, supporting move-on accommodation, and promoting empowerment through workshops and social activities. The role follows “The Hestia Approach,” prioritising co-production, recovery, and partnership with service users.

Wat do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The successful candidate will have substantial experience working directly with individuals who present a wide range of support needs, risks, and aspirations for their future. They will be confident in delivering high‑quality casework, including key working, support planning, and risk assessments, with a strong focus on promoting independence and recovery. A solid understanding of issues affecting women experiencing domestic abuse, as well as knowledge of mental health, substance misuse, and the wider social factors impacting service users, is essential.

The role requires someone who is able to work collaboratively with a variety of external agencies, including Social Services, mental health teams, drug and alcohol services, and other community organisations. The candidate must be able to communicate effectively with professionals to ensure that support packages are well‑coordinated and that safeguarding responsibilities are met. A thorough understanding of safeguarding legislation and procedures, including child protection, is fundamental to the role.

The postholder will need strong knowledge of welfare benefits, housing legislation, and the practical steps involved in supporting women to secure and maintain safe accommodation. They must be able to work confidently within service specifications, quality frameworks, and organisational policies, ensuring accurate record‑keeping, case notes, and monitoring reports. Experience using computer‑based systems to record client information is therefore required.

A commitment to equality, diversity, and the rights of service users is central to the role. The candidate must demonstrate an ability to promote dignity, choice, empowerment, and co‑production in all aspects of their work, in line with The Hestia Approach. They should be able to support women in developing confidence, resilience, and peer networks, and be comfortable facilitating group activities, workshops, and community‑based initiatives.

Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010. Fluency in at least one South Asian language is a genuine occupational requirement for this role.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Tower Hamlets

Sounds great, what will I be doing?

This role involves providing intensive, person-centred support to women in a residential setting. The role includes delivering key sessions, community meetings, and daily contact to assess and monitor individual needs. You will co-produce Support and Safety Plans with residents, focusing on their strengths and goals, and offer advice on safety, domestic abuse, housing, and independent living. Responsibilities also include liaising with statutory bodies on safeguarding matters, supporting move-on accommodation, and promoting empowerment through workshops and social activities. The role follows “The Hestia Approach,” prioritising co-production, recovery, and partnership with service users.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The successful candidate will have substantial experience working directly with individuals who present a wide range of support needs, risks, and aspirations for their future. They will be confident in delivering high‑quality casework, including key working, support planning, and risk assessments, with a strong focus on promoting independence and recovery. A solid understanding of issues affecting women experiencing domestic abuse, as well as knowledge of mental health, substance misuse, and the wider social factors impacting service users, is essential.

The role requires someone who is able to work collaboratively with a variety of external agencies, including Social Services, mental health teams, drug and alcohol services, and other community organisations. The candidate must be able to communicate effectively with professionals to ensure that support packages are well‑coordinated and that safeguarding responsibilities are met. A thorough understanding of safeguarding legislation and procedures, including child protection, is fundamental to the role.

The postholder will need strong knowledge of welfare benefits, housing legislation, and the practical steps involved in supporting women to secure and maintain safe accommodation. They must be able to work confidently within service specifications, quality frameworks, and organisational policies, ensuring accurate record‑keeping, case notes, and monitoring reports. Experience using computer‑based systems to record client information is therefore required.

A commitment to equality, diversity, and the rights of service users is central to the role. The candidate must demonstrate an ability to promote dignity, choice, empowerment, and co‑production in all aspects of their work, in line with The Hestia Approach. They should be able to support women in developing confidence, resilience, and peer networks, and be comfortable facilitating group activities, workshops, and community‑based initiatives.

Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010. 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Working within a multi-disciplinary team, the Community Connector provides a first-point-of-contact mental health service within GP practices and Primary Care Networks (PCNs). The role includes assessments and brief psychosocial interventions, as well as coordinating access to community resources that support mental, physical, and social wellbeing.

Location: East Guildford or Walton-on-Thames
Salary: £30,280 (pro rata if part-time)
Hours: 35 hours per week (East Guildford), 22.5 hours per week (Walton-on-Thames)
Contract type: Permanent

Key responsibilities:

• Work jointly with the Mental Health Practitioner in conducting assessments, including risk assessment, and to work with patients to support them in identifying their socially determined needs and goals, provide self-management tools and facilitate the development of personal support plans
• Provide a range of motivational and structured psychosocial interventions
• Promote independence through an enabling asset-based approach that draws on individuals’ strengths, preferences and ‘natural’ support networks
• Establish effective working relationships with a range of agencies to facilitate a ‘joined up’ approach to support plans
• Liaise with, develop and maintain good relations with GPs, practice managers and other health practitioners across mental health and physical health pathways and wider support networks
• Provide continuity throughout recovery; engaging the patient with key services such as Safe Havens, accessing CMHRS, and providing support for those engaged with and leaving CMHRS, and linking into local wellbeing services and activities
• Co-ordinate and support patients to access a range of community services such as wellbeing services, housing providers, family and carer support services, debt and employer advisors where appropriate
• Assist with community resource mapping exercises and maintain a database of community resources; map where there are gaps in provision across the PCN and wider geography and work with other VCS organisations to develop resources where most needed
• Promote and support (where necessary) advised follow up actions from physical health checks for people with serious mental illness
• Support patients to engage with local peer support workers and volunteering services
• Support and supervise any peer support workers linked to PCN
• Work with the service to identify opportunities to expand provision particularly in local communities where there is a lack of service provision identified
• Broker and establish new partnerships between public and voluntary sector agencies to enhance service delivery and access to services
• Develop and sustain professional relationships with service users, partner agencies and appropriate external agencies
• Complete locally agreed quality outcome measures, with patients and to undertake regular reviews

About the organisation:

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

 About you:

• A minimum of 2 years community experience of mental health work
• Experience of delivering brief interventions for mental health needs
• An understanding and ability to work to the confidentiality, consent, information sharing and safeguarding policies of the integrated service
• Good communication and written skills and a commitment to accurate and confidential record keeping
• Ability to interact effectively with the client group, colleagues and other professionals whilst retaining clear boundaries
• Ability to break down stigma and barriers associated with working with the client group
• Demonstrate an understanding of the issues and needs of the client group
• Knowledge and understanding of community working, lone working, and ability to maintain safety whilst working in the community
• Ability to work to all the policies, procedures and standards of the Service and joint working arrangements with key partners
• A good understanding of personal limitations, ability to identify when to seek advice and support, and deal with issues which may provoke strong emotions in an objective and professional manner i.e. child protection
• Ability to manage any challenging behaviour, anger and verbal aggression from patients
• Proficient in Microsoft Word, use of email, Outlook, and basic excel skills
• Ability to enter data onto a database as required by the Service
• Ability to travel to and from a number of different locations on a daily basis
• Ability to work flexibly across operational hours and evenings and weekends, where required
• Ability to work co-operatively as part of a multidisciplinary team (statutory and voluntary) from a service hub

Benefits:

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks:

• This role is subject to an enhanced DBS check.
• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.

We welcome requests for reasonable adjustments at any stage of the process.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Trainee Recovery Worker

SSJ&I Alcohol and Drug Service

Southampton

37 hours per week, including evenings and weekends

Part-time roles will be considered

Salary Scale: 20 - 23 (£25,947 - £27,780 per annum)

 

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

The Impact You'll Make

Based within the SSJ&I Alcohol and Drug Service in Southampton, you will be part of a team that offers a wide range of vital interventions, including one-to-ones, therapeutic group work, needle exchange, and prescribing interventions to people recovering from challenges with drugs and alcohol.

In this role, you will:

• Support Journeys: Work directly within the service to support a small, identified group of people throughout their treatment and recovery journey.
• Deliver Person-Centred Care: Use a person-centred approach to empower people who want to make changes to their lives, helping them access the interventions that matter most to them.
• Build Connections: Create strong relationships with key partner agencies and stakeholders to support robust joint working relationships and holistic client care.
• Expand Your Reach: As you develop your skills and confidence, you will increase your work outside of the main office, providing needs-led support in community settings and alongside partner agencies.

Who We're Looking For

This role is a fantastic opportunity for growth and is ideal for:

• Emerging Professionals: Anyone looking to start a career within this service area who is excited to learn, develop, and pursue a long-term career in substance use support services.
• People with Lived Experience: People with lived experience of homelessness, mental health challenges, and/or substance use, who can safely use their personal insights to inspire, empower, and support others.
• Flexible Team Members: Someone who can work within a flexible 37-hour working week, which will include evening and some weekend work.

Essential Qualities and Skills

To thrive in this role, you will need to bring or develop the following qualities:

• Core Attributes: You must be self-reflective, highly motivated, and excited to bring your own unique understanding and experience to the team.
• Engagement & Relationships: The ability to engage meaningfully and empathetically with service users, building strong, positive, and collaborative working relationships.
• Boundaries & Risk Management: The confidence to maintain clear, healthy professional boundaries and a solid understanding of the importance of safe risk management.
• Sector Knowledge (or a Passion to Learn): Some understanding—or a keenness to gain an understanding—of the impact of substance use, withdrawal, and the range of interventions and support available to help people improve their quality of life.

What we can offer you

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme
• Blue Light Card

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Application closing date: This will be a rolling open advert until all vacancies are appointed. 

Interview date: We will be reviewing applications as they are received and contacting shortlisted applicants to offer an interview date. 

Should you not hear from us within 14 days of submission, please assume you have been unsuccessful on this occasion. 

 

Have you used your own experience of mental health recovery to support others? Have you supported, mentored, coached or supervised colleagues, volunteers or peers and are ready to help develop two new Peer Support Workers?

£38,100 per annum (£30,480 pro rata)
30 hours per week (Monday–Thursday)
9-Month Fixed-Term Contract

TPP is recruiting a Senior Peer Support Worker to support people receiving care within inpatient rehabilitation services and as they transition back into the community.
Drawing on your lived experience of mental health challenges and recovery, you will provide practical and emotional support, helping individuals work towards their goals, build resilience and connect with their communities. You will also supervise and support two newly appointed Peer Support Workers.

Key Responsibilities

• Provide one-to-one peer support in inpatient and community settings
• Help people achieve personal goals and reduce social isolation
• Supervise, mentor and support two Peer Support Workers
• Promote recovery-focused, person-centred practice
• Support care planning and discharge processes
• Identify and escalate safeguarding and risk concerns
• Build positive relationships with healthcare professionals and community partners

About You
Essential:

• Lived experience of mental health challenges and recovery
• Experience supervising, mentoring, coaching or supporting staff, volunteers, peers or service users
• Strong communication and relationship-building skills
• Understanding of safeguarding, risk and professional boundaries
• Good organisational and IT skills

Why Apply?

• Use your lived experience to make a real difference
• Supportive and values-led organisation
• Learning and development opportunities
• Generous annual leave and additional staff benefits

Please note: An Enhanced DBS check is required.

Interviews: The organisation is ideally looking to hold face-to-face interviews on 20th July.

?? To apply or find out more, please contact Gemma at TPP Recruitment. We encourage early applications, as applications will be reviewed on a rolling basis and the vacancy may close sooner if a suitable candidate is identified.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

 

Lead a vital out-of-hours mental health crisis prevention service, supporting people across Surrey when they need help most.
Join Catalyst Support as our Safe Haven Team Lead and help shape a compassionate, responsive service that offers a meaningful alternative to A&E.

Catalyst Support is looking for a confident and values-led Safe Haven Team Lead to support the smooth running of our out-of-hours crisis prevention and support service across Aldershot, Guildford and Woking. This is an opportunity to play a key role in a partnership model that brings together community connections and statutory mental health providers to reduce emotional and psychological distress for people experiencing, or at risk of escalating to, a mental health crisis.

You will help lead and support Safe Haven staff, manage rotas and cover, contribute to safe and effective incident management, and work closely with colleagues and partner organisations to ensure the service is consistent, high quality and responsive. The role will suit someone with experience in mental health or social care settings who can remain calm under pressure, communicate confidently, support staff wellbeing and performance, and build positive relationships across services.

At Catalyst, we believe change is achievable through a flexible, respectful, inclusive and non-judgemental approach. If you bring kindness, integrity and commitment, and want to help deliver a service that makes a real difference to people in moments of crisis, we would love to hear from you.

Location Hybrid, ability to travel to Safe Haven sites in Woking, Guildford and Aldershot. Minimum two days per week at Catalyst Support's office in Woking

Salary £30,000–£33,000 pro rata plus on-call allowance

Work pattern 28 hours per week, including evening and weekend hours

Contract type Fixed term until 31 March 2027, with the possibility of extension.

About Catalyst Support

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing - together every step of the way.

Key Responsibilities

• Manage rotas, ensuring there is adequate cover for holiday and sickness
• Solve issues of staff cover with partner organisations as they arise
• Undertake monthly team meetings with all Safe Haven staff
• Deliver one to one supervision for staff, ensuring all performance issues, complaints and support needs are addressed
• Support with annual appraisals for Safe Haven staff
• Ensure all Catalyst staff are following the incident management process and utilising the on-call rota 
• Participate in the on-call rota, ensuring you are able to respond to urgent calls, follow-up and report incidents during Safe Haven opening times
• Attend any necessary meetings to meet the needs of Safe Haven
• Liaise with the Senior Manager and Director of Services in preparation for the Service Review and Steering Group Meetings in relation to service delivery
• Work with the Senior Manager around operational efficiencies and ensure the service follows best practice
• Work with the Senior Manager around any complaints, grievances and serious performance issues
• Work as part of a team of Team Leads and communicate well with colleagues working from different locations
• Develop relationships with service users, carers and statutory and non-statutory organisations, in order to provide more integrated preventative and crisis management provision
• Ensure high quality services are delivered consistently and adhere to best practice guidelines, including safeguarding and safe practice.
• Take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal
• Work within the Catalyst governance framework
• Work 1 shift a month at a Safe Haven site (minimum 10 a year), to be paid additionally to Team Lead hours at Support Worker rate

About you

• We’re looking for someone who can bring compassion, confidence and strong leadership to a busy out-of-hours mental health support service. You will be someone who:
• Has experience working in social care, mental health, crisis support or a similar community-based service.
• Has experience supervising, supporting or mentoring staff and/or volunteers.
• Can build positive working relationships with statutory, voluntary and community partners.
• Understands safeguarding, confidentiality, consent, information sharing and GDPR
• Can support staff wellbeing and address performance or support needs appropriately
• Communicates clearly and confidently, both verbally and in writing.
• Is organised, with good administrative, recording and reporting skills
• Can remain calm under pressure and respond confidently to urgent or sensitive situations
• Is able to work on your own initiative while also contributing positively as part of a wider team
• Is committed to delivering high-quality, safe and inclusive services
• Understands and values equality, diversity and equal opportunities
• Is confident using IT systems and databases
• Is able to work flexibly across locations, including evenings, weekends and on-call responsibilities
• Brings Catalyst’s values of kindness, commitment and integrity to everything you do.

Benefits 

26 days annual leave plus bank holidays (increasing with service)
Pension scheme and access to Simply Health (including optical, dental and counselling sessions)
Birthday leave, employee discounts, and flexible working wherever possible
Supportive probation, sick pay after probation and access to our employee assistance programme

Safeguarding & Checks

This post is subject to the Disclosure and Barring Service (DBS) check at an enhanced level.
Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role. We encourage applications from people with lived experience where appropriate
All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.

 

As a Peer Worker, you will use your lived experience of mental health and recovery to provide person-centred, compassionate support, empowering individuals to achieve their recovery goals and improve their wellbeing. 

What you’ll do 

• Deliver personalised 1:1 interventions, helping individuals identify their strengths, set meaningful recovery goals, and access the services and community resources that best meet their needs.
• Use your lived experience to build trusting, authentic relationships, providing hope, encouragement, and practical support while promoting recovery, resilience, and independence.
• Advocate for individuals, supporting them to navigate services, develop self-management skills, increase social inclusion, and make informed choices about their recovery journey.

See job pack for full details and the person specification

We're looking for a compassionate and resilient Support Worker to join our Mental Health Service located in Richmond. No personal care or experience required, just the right values.

£29,004.00 per annum, working 37.5 hours per week.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives and participate in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Post-holders will be required to demonstrate strengths in all the indicators set out in the relevant Look Ahead Management Competency Model. More specifically, the post-holder will:

• Undertake key-working responsibilities for a caseload assigned by the Senior Support Worker/Team Leader/ Contract Manager. Creatively working to engage with customers.
• Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions. Promote positive risk taking.
• Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
• Building supportive, trusting relationships with customers.

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Approachable and open behaviour
• Prefers working as part of a group or team

What you'll bring:

Essential:

• Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable

• Experience working in mental health

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.