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140

Community service manager jobs in Bath, bath and north east somerset

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Top job
WE Care Home Improvements, Bristol (On-site)
£26,227 per year as of 01/04/2026
Posted 1 day ago
Top job
Birthrights, Remote
£40,000 FTE per annum pro rata — £22,400 actual for 3 days per week / £32,000 actual for 4 days a week
Want to help shape organisational systems, planning cycles and ways of working rooted in anti-oppressive practice?
Posted 3 days ago
Top job
Closing in 6 days
National Institute of Teaching, Bristol (Hybrid)
£42,708 + benefits
An opportunity for two experienced communications professionals to join us on a temporary basis at an exciting time of growth and impact.
Posted 4 days ago
Teenage Cancer Trust, Remote
£46,979
Lead and grow community and corporate income across a high-potential region, managing a team of four.
Posted 2 days ago Apply Now
Jamie's Farm, Box, Wiltshire (Hybrid)
£33,250 - £40,170 per year
Drive partnerships that make a real difference to young people across the UK
Posted 1 day ago
The Felix Project, Remote
£36,000 - £38,000 per year
Posted today
Bowel Cancer UK, Remote
£44,133 per year, plus £2,000 London weighting if applicable
Posted 1 day ago
Jamie's Farm, Bath and North East Somerset (On-site)
£37,000 - £40,170 per year
If you are passionate about fundraising to help young people overcome adversity and thrive, we would love to hear from you.
Posted 2 days ago
Closing today at 23:30
The Fire Fighters Charity, Remote
£45,000 - £50,000 per year
Join the Fire Fighters Charity as our Volunteering Manager and lead the development of a dynamic, inclusive volunteering programme.
Posted 1 week ago
Closing in 3 days
RUHX - Official NHS Charity of the Royal United Hospitals Bath, Bath (Hybrid)
£38,682 - £46,580 per year
Seeking an experienced Charity Impact Manager to lead our grants programme, ensuring we deliver measurable impact at the RUH Bath.
Posted 4 days ago
Closing in 3 days
RUHX - Official NHS Charity of the Royal United Hospitals Bath, Bath (Hybrid)
£38,682 - £46,580 per year
Seeking an experienced Legacy & Tribute Manager to help supporters honour the exceptional care their loved ones received at the RUH.
Posted 4 days ago
Closing in 5 days
St Mary Redcliffe Church, Redcliffe (On-site)
£34,628
We are seeking an experienced & committed Finance Manager to support our work in Redcliffe at a key time of change and exciting development.
Posted 3 days ago Apply Now
Community Rail Network, Remote
£34,500 - £38,000 per year
Seeking a skilled and motivated professional to lead fundraising and partnerships, expanding income across new and established streams.
Posted 1 week ago Apply Now
Page 1 of 10
Bristol, Bristol City (On-site) 11.12 miles
£26,227 per year as of 01/04/2026
Full-time
Permanent or temporary (One permanent contract and one-12 month fixed term (mat cover))

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Help elderly and disabled people access vital home support as the first point of contact for our service.
Join a team that is caring, resourceful and committed to doing the right thing every single day.

At We Care Home Improvements (WECHI), we support older, disabled and vulnerable people to live safely and independently in their own homes across Bristol and surrounding areas.

We’re looking for two Customer Service Advisors to join our team:

  • One permanent role
  • One 12-month fixed-term role (maternity cover)

If you’re tired of the corporate grind and want to use your skills in a role that genuinely matters, this could be the perfect next step.

Why this role matters

You’ll be the first point of contact for people who need support to stay safe at home. Every call and enquiry is a chance to help someone feel heard, understood, and supported.

Our team takes pride in being:

  • Caring in how we support people
  • Resourceful in finding the right solutions
  • Experts in what we do
  • And always acting with integrity

What you’ll be doing

  • Acting as the first point of contact for client and professional enquiries (phone/email)
  • Coordinating bookings for our Handyperson service
  • Understanding people’s needs and helping them access the right support
  • Managing diaries and keeping communication clear and up to date
  • Maintaining accurate records using Microsoft 365 and CRM systems
  • Working closely with colleagues and partners to keep services running smoothly

What we’re looking for

  • A genuine motivation to help older and disabled people
  • A caring and empathetic approach to customer service
  • Confidence to think on your feet and find solutions
  • Strong communication and organisational skills
  • Comfortable using IT systems (Microsoft 365, CRM systems, scheduling tools)
  • A team player who values honesty, trust and doing the right thing
  • Ability to work from our Bristol office at least 3 days per week

You don’t need charity/not-for profit experience - just the right attitude and a desire to make a difference.

Why join us

  • Make a meaningful impact in your community every day
  • Be part of a supportive team that lives its values
  • A role where your contribution is recognised and appreciated
  • Opportunities to learn, grow and build your skills

Benefits include:

  • 25 days holiday (rising to 28 with service) + bank holidays
  • Pension scheme (up to 7.5% employer contribution)
  • Enhanced parental and sickness leave
  • Employee Assistance Programme
  • Cycle to work scheme

Key details

  • Location: Bristol (minimum 3 days in the office)
  • Salary: £26,227 (from April 2026)
  • Hours: 37.5 per week (Monday–Friday)
  • Contract: One x permanent, one x 12-month fixed-term

This isn’t a typical customer service role. You’ll be helping people at moments that really matter - combining compassion, practical problem-solving, and professionalism to make a real difference every day.

If that sounds like you, we’d love to hear from you.

Application resources
Organisation
WE Care Home Improvements View profile Organisation type Non Charity Employer Company size 51 - 100
Posted on: 27 March 2026
Closing date: 26 April 2026 at 12:00
Job ref: CSA2026WECHI
Tags: Administration, Advice / Information, Customer Service, Customer support

The client requests no contact from agencies or media sales.