Community services volunteers volunteer volunteer roles in New malden, surrey

Dive into lasting impact: Fundraise for East London Waterworks Park to create and shape natural swimming ponds, ecological habitats and community gardens

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

Do you have experience organising events, or would you like to get some? Our past fundraising activities have included pub quizzes, a photography competition and exhibition, sale of locally made jeans and more. If you’re buzzing with ideas of how to raise money or are keen to get stuck in and help to make some events happen, we would love to hear from you.

The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.

East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools. 

By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community. 

Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.

Volunteer Opportunity: Adult Instructor (Uniformed Role)

Organisation: Ranger Cadets

Location: Local Cadet Unit (London)

Commitment: Weekly Evening Sessions

About Us

Ranger Cadets is a new, independent, non-profit uniformed youth organisation with a bold mission: to engage young people in their communities, equip them with essential life skills, and unlock their full potential. We are non-political, non-religious, and proudly inclusive – open to all, regardless of background.

We believe every young person deserves the chance to shine, to belong, and to grow into the leaders of tomorrow.

The Role

We are seeking passionate Adult Instructors to serve in a uniformed volunteer position, leading on the training, development, and empowerment of cadets within a local London cadet unit. This is a hands-on role for someone who can inspire young people, deliver engaging sessions, and help them progress through our syllabus programme.

As an Adult Instructor, you will:

• Wear the Ranger Cadets uniform with pride, embodying our values of dignity, inclusivity, and service.

• Lead training sessions that equip cadets with essential life skills, tools, and opportunities to grow.

• Support cadets in earning badges for their uniform and advancing through the ranks.

• Mentor and empower young people, building their confidence and resilience.

• Work alongside fellow volunteers to deliver a safe, structured, and inspiring programme.

Who We’re Looking For

• Enthusiastic individuals with a passion for youth development and community service.

• Strong communication and mentoring skills.

• Ability to engage and inspire young people in a group setting.

• Commitment to our values: non-political, non-religious, inclusive, and open to all.

• No prior cadet or military experience required—training and support will be provided.

What You’ll Gain

• The honour of serving in a uniformed role that represents dignity, pride, and community impact.

• The chance to directly shape the lives of young people in your community.

• A role that blends teaching, mentoring, and leadership.

• Personal satisfaction from seeing cadets grow, achieve, and advance.

How to Apply

If you are ready to serve in uniform, inspire young people, and help them unlock their potential, we would love to hear from you.

RANGER CADETS

#PreparedForLife

Dive into lasting impact: Fundraise for East London Waterworks Park to create and shape natural swimming ponds, ecological habitats and community gardens

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

If you would like to help us develop our digital fundraising and our online offer, would you like to join our fundraising and communications teams in creating and implementing a strategy? We would love to hear from anyone with experience of fundraising online or with enthusiasm and a desire to test things out and learn as you go along. Recently we raised over half a million pounds through our Crowdfunder. Now we are looking to create a sustainable medium term income stream online.

The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.

If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you. 

We are keen fundraisers but we are lacking professional in digital fundraising expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers. 

East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools. 

By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community. 

Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.

Support your local Oxfam shop by helping to sort, research, price and prepare donated items - for our online shop, all while gaining hands-on retail experience in a safe, supportive environment.

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: Gain valuable retail experience you can add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Fundraising advisors wanted to support East London Waterworks Park in developing and implementing our fundraising strategy.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

If you are a professional fundraiser and would like to help but are short on time, we would love to hear from you even if you are unable to get deeply involved. We would appreciate one-off or ongoing advice on the phone, online or in person. We would welcome feedback on our fundraising strategy and past applications, any advice about trust and grant fundraising, and any other advice you can give. 

The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.

If you have experience in funding strategy, writing grants for funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you. 

East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools. 

By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community. 

Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.

We are a dynamic charity, focused on helping survivors of modern slavery rebuild their lives and achieve sustainable freedom by providing invaluable training, coaching, work experience and advocacy across the UK. It is now two years since we launched a new strategy from which we have increased our impact whilst strengthening and broadening our services for survivors of modern slavery. In these challenging times it is even more important that we continue to be bold, resilient and effective.   

We are looking to find up to 3 inspirational Trustees with experience in one of more of the following areas: 

• Legal (employment, contract, and charity law)   
• Development/Fundraising (significant networks amongst corporate partners or major and mid-level donors) 
• Policy/Advocacy or Public Affairs (with an understanding of the Modern Slavery or adjacent human rights topics) 

As a trustee of the Sophie Hayes Foundation, you will be part of a small team of volunteers who are collectively responsible for developing and guiding the strategic direction of the organisation and ensure that we continue to support and advocate for survivors of modern slavery.   

Trustee Role & Responsibilities

The people that we work with come from all over the world and have a wide variety of beliefs, experiences and backgrounds. We are committed to sharing in and reflecting this rich diversity amongst our staff, volunteers and trustees and would strongly encourage applicants from minority and under-represented groups, and from those with lived experience. We are committed to inclusion and diversity and to building a culture where everyone is appreciated for the unique person they are.     

Responsibilities

As a trustee of SHF, you will work collectively with fellow board members to provide effective governance, oversight and strategic support. Your core duties will include:   

1.Upholding SHF’s Mission and Values

• Support and advise on SHF’s purpose, vision, goals and charitable objects.
• Act at all times in the best interests of survivors and SHF’s mission.
• Promote SHF’s values, including survivor-centred practice, inclusion and safeguarding.

2. Governance, Compliance and Ethical Oversight

• Ensure SHF complies with its constitution, charity law and relevant regulations. 
• Ensure resources are used responsibly and exclusively to further SHF’s charitable purposes.
• Maintain high standards of integrity, including declaring and managing conflicts of interest.  
• Support effective governance structures, including participation in learningfocused reviews.

3. Financial Stewardship and Risk Management

• Oversee the charity’s financial health, ensuring sustainability and protection of assets.
• Monitor financial performance, risks and internal controls.
• Contribute to board-level scrutiny of finance and risk, supporting informed decision-making.

4. Strategic Support and Constructive Challenge

• Provide strategic guidance and support to the Executive, helping to shape direction, priorities and performance.
• Contribute to discussions on strategy, planning and organisational development.
• Offer constructive challenge in line with SHF’s values and governance expectations.

5. Safeguarding, Culture and Psychological Safety

• Promote a safe, transparent and inclusive organisational culture.
• Support safeguarding responsibilities, ensuring staff, volunteers and people with lived experience feel safe to raise concerns.

6. Board Participation and Collaboration

• Use your skills, experience and networks to strengthen the Board’s effectiveness.
• Prepare for, attend and actively contribute to Board and relevant committee meetings.
• Work collaboratively and respectfully with other trustees, the Chair and the Executive.

7. Advocacy and External Engagement

• Act as an ambassador for SHF, promoting our work and raising our profile.
• Advocate for survivors of modern slavery and support SHF’s influence, partnerships and fundraising efforts.

Specialist Responsibilities

We are seeking up to 3 trustees who can bring specialist expertise in one or more of the following areas, complementing the skills of the Chair and wider Board:

Legal

• Experience in employment, contract, charity or human rights law.
• Ability to advise on legal risk, governance obligations and regulatory duties.

Development / Fundraising

• Strong personal or professional networks with potential corporate, philanthropic or major donors.
• Ability to open doors, strengthen partnerships and support revenue generation.

Policy, Advocacy & Public Affairs

• Understanding of modern slavery or adjacent human rights issues.
• Ability to support SHF’s policy development, influencing work and external relationships. 

Summary

Supporting young people in leading activities and mentoring support by providing a listening ear and practical support and guidance.

Detailed description

You’ll find plenty of ways to use your listening skills as well as being a first point of advice for practical concerns that young people face or for supporting them in fun and exciting activities and games. We have our Youth Sessions based in Watford, Hatfield and Cheshunt.

Tuesdays (Watford, Orbital Community Centre)

4.30pm to 6.30pm (Juniors)

6.30pm to 8pm (Seniors)

Wednesdays

The Hive @ Jim McDonald Centre

Seniors - 4.30pm to 6pm

Thursdays

St John' Youth Centre

Juniors - 4.30pm to 6pm

Project Group - 6.30 to 7.30

You will be:

Supporting youth work activities and workshops

Supervising young people in discussion sessions

Building positive relationships with young people

Working with other staff to plan and evaluate activities by gaining feedback

The application process is simple - please submit an initial enquiries form by clicking on the below link with your details and ensure you let us know that you saw our advert on the CharityJob website and we will get in touch to discuss next steps. Following a brief discussion we will ask you to fill in a few more details, carry out an informal interview and apply for a DBS check as well as requesting details of two referees.

We also provide full training and support throughout your journey and you will have access to events and celebrations throughout the year!

We look forward to welcoming you to be a part of the One YMCA Family!

Lead an Area, Shape a Legacy: Become a Ranger Cadets Area Manager - VOLUNTEER ROLE

Ranger Cadets is seeking dedicated leaders to oversee and inspire.

We are recruiting Area Managers (Area Officers) to guide Ranger Cadets within their specified area, ensuring excellence across multiple cadet units and promoting the Ranger Cadets locally, ensuring we are a positive symbol locally.

About Ranger Cadets:

Ranger Cadets is a new uniformed youth work organisation with a mission to equip young people with essential life skills, tools, and opportunities to become active citizens who make a positive contribution to society. Through training, service, and ceremonial identity, cadets grow in confidence, resilience, and pride—building a legacy of community impact.

Your Mission as Area Manager:

• Oversee with vision: Manage Ranger Cadets across your designated area.

• Guide with authority: Oversee the running of a small group of cadet units.

• Empower with leadership: Support, mentor, and lead Cadet Unit Managers (Officers in Charge), ensuring they deliver training and ceremonial excellence.

• Safeguard tradition: Uphold the values of honour, service, and community impact at every level.

Your Path to Advancement:

As an Area Officer, you stand at the forefront of Ranger Cadets leadership. This role positions you to:

• Shape the strategic direction of cadet units in your area.

• Build a team culture of service and pride.

• Carry forward the ceremonial identity and community mission of Ranger Cadets.

• After 24 months within this role you will have the opportunity to advance to District Level Senior Management, responsible for a whole region of Ranger Cadets Cadet Units.

Why Volunteer as an Area Manager?

• Step into a senior ceremonial leadership role within a growing national movement.

• Gain strategic management experience while guiding multiple leaders.

• Make a lasting difference in the lives of young people and your community.

• Be part of a tradition that values honour, service, and legacy.

Call to Action:

If you’re ready to lead an area, mentor leaders, and shape the future of Ranger Cadets, step forward today. Become an Area Officer—your leadership will define the legacy.

RANGER CADETS

#PreparedForLife

As a Front Desk Volunteer, you will be the welcoming face of Historic Croydon Airport, responsible for ensuring visitors have a smooth and enjoyable experience. You will manage visitor check-ins, handle donations, and support merchandising activities. 

Responsibilities: 

Reception Duties: 

1. Visitor Reception: 

• Greet visitors warmly at the front door or Reception desk. 

• Check if visitors have pre-booked and verify booking details. 

• Keep the Reception Desk attended at all times. 

1. Booking Management: 

• Obtain booking sheets from Graeme and update them throughout the day. 

• Set out and supervise the donation box. 

• Maintain a supply of hand sanitisers, leaflets, and other materials. 

• Re-stock leaflet holders in the Main Entrance lobby. 

1. Visitor Handling Procedures: People with a Booking: 

• Check the Lead Name off the booking list and confirm the number of visitors in the group. 

• Request a donation of £8 per adult on entry, payable by cash, credit card, cheque (to Historic Croydon Airport Trust), or QR code. 

• Ensure the donation process is completed. 

• Inform visitors of the location of toilets and answer any questions. 

• Ask visitors to wait in the Waiting Area until their Guide collects them. 

• Manage additional visitors, ensuring tour groups do not exceed 12 people, including the Tour Guide. 

People without a Booking: 

• Politely inform visitors that entry is by pre-booking online. 

• Check the booking list for vacant slots and inform visitors of available times and spaces. 

• Advise visitors to book and return at the specified time, noting they cannot wait inside AH. 

• Allow visitors to wait outside for potential "no-shows" if they wish. 

• Be polite, sympathetic, but firm if turning people away, and provide the date of the next Open Day and booking details. 

• Seek assistance from Graeme or Mike if needed. 

1. Visitor Departure: 

• Thank visitors for coming and say goodbye. 

• Encourage visitors to review their experience on Tripadvisor (Croydon Airport Visitor Centre). 

Merchandising Duties: 

1. Merchandise Stall Management: 

• Set up and take down the HCAT Merchandise stall. 

• Retrieve and replace sale items from/to the cupboards under the model in Reception. 

• Run the merchandise stall, selling items to visitors. 

1. Cash Handling: 

• Manage the float, monetary takings, cashing up, and recording total takings at the end of the day. 

• Ensure cash takings are not left unattended and hand them over to a Trustee at the end of the day. 

1. Stock Monitoring: 

• Monitor stock levels and advise Jeff if stocks are running low. 

Qualifications: 

• Friendly and welcoming demeanor. 

• Strong communication and interpersonal skills. 

• Ability to manage bookings and handle donations accurately. 

• Experience in handling cash and managing merchandise sales. 

• Punctual, reliable, and able to adhere to procedures. 

• Commitment to providing a respectful and inclusive experience for all visitors. 

Training: Volunteers will receive an induction, including a review of booking procedures, handling donations, and merchandise management. Ongoing training sessions and resources will be provided to support the role. 

Benefits: 

• Be the welcoming face of Historic Croydon Airport. 

• Gain experience in visitor management and merchandising. 

• Contribute to the educational and cultural enrichment of the community. 

• Be part of a supportive and passionate team. 

Application Process: If you enjoy engaging with the public and are enthusiastic about history, we would love to hear from you. 

Become a GamCare Online Peer Supporter

Make a difference by using your own experiences

For over 25 years, GamCare has been there for people experiencing gambling harms, whether that be people who gamble themselves or someone impacted by someone else’s gambling. We offer support over the phone, face-to-face or online and our treatment is free, flexible and confidential.

We are currently recruiting for Online Peer Supporters, to provide one-to-one and group support to both individuals who gamble and those affected by someone else’s gambling. Using their own experiences of gambling-related harms, volunteers will support others digitally as part of our Online Support Services and will include email support as well as facilitating our Forum and Chatrooms.

Full training and ongoing support will be provided to enable you to use your lived experience to work with our team as an Online Peer Supporter, providing support to all of those affected by gambling.

We believe that peer support is essential in the recovery journey. It provides:

• Shared understanding
• Reduces stigma
• A non-judgemental environment
• Practical insights and tools
• Continued motivation and hope

Our online platforms are designed to provide social connection to those who could be isolated or feel they have no one else to talk to. People accessing our services have identified that receiving support from someone who has had similar experiences can really benefit them when overcoming the challenges they may face on their recovery journey. It also provides a sense of community and belonging and contributes to the long-term support of those accessing these services.

Training

A comprehensive training programme will be delivered by our Volunteer Coordinators to provide you with the skills and confidence to use your experiences to support others while protecting your own recovery. Training includes:

• Safeguarding
• Motivational interviewing
• Facilitation skills

Role Responsibilities

Online Peer Supporters will:

• Navigate and guide contacts through existing services at GamCare and the National Gambling Support Network.
• Use motivational interviewing skills while drawing from their own lived experience to provide a supportive, non-judgemental space for those affected by gambling harms.
• Facilitate discussions via our online support services, including:

Email – you will be paired with an individual for regular email correspondence (on average 1-2 emails per week for approximaely 6 months)
Chatrooms – you will facilitate group discussions and supporting conversation between people at various stages of recovery
Forum – you will initiate discussions, respond to posts, and provide encouragement, signposting and support to forum users

• Help individuals set aims and goals to move to a more positive, sustained recovery whilst also providing resources to support people with these plans.
• Recognise the purpose and remit of our service and signposting to other internal and external support where appropriate.

What can I expect from GamCare?

In return, GamCare will:

• Provide a full, comprehensive induction and training programme
• Give you access to a dedicated Volunteer Coordinator
• Offer and arrange 1:1 and group supervision
• Fully support your own wellbeing and recovery journey
• Give ongoing training and development opportunities
• Provide access to some internal job opportunities within our services team
• Provide a reference after 3 months of regular volunteering

Role Requirements

For any of our volunteering roles we ask that you have lived experience of gambling-related harms. This includes being affected by someone else’s gambling (friend or family member).

We ask that you’ve been in positive, sustained recovery for at least one year before volunteering with us.

This role is completely remote, so you’ll need access to a reliable internet connection, a computer and a confidential space.

For full role requirements, please see the Role Profile on our website.

Please note that this role is subject to a Disclosure and Barring Service (DBS) check. Please do not let that deter you from applying as all applications will be considered.

Availability & Commitment

We ask that you have availability at a regular time for around 1-2 hours per week for a minimum of 6 months.

Before volunteering with us, you will need to complete a mixture of self-directed online training and live online group training sessions delivered by our Volunteer Coordinators over a period of approximately 4 weeks.

Full details of the induction, including the next available dates will be sent to you by a member of the team within one week of receiving your application.

The Media & Communications Director will play a pivotal role in developing communication strategies to enhance awareness and recognition of mountain rescue and the teams within the UK, and supporting internal communication to enable effective dissemination of information and news for Mountain Rescue England & Wales (MREW), supporting 47 active mountain rescue teams across the region. This voluntary position is responsible for devising and implementing a robust plan, working alongside a range of partners and colleagues.

Reporting to the CEO, the person will need to contribute to the MREW’s overall future strategy. There will be a need to understand the MR structure and to have the ability to work as part of the MREW Senior Management Team, and alongside trustees, liaison team, regional structure and local teams. 

Mountain Rescue England & Wales (MREW) is a voluntary organisation that provides mountain rescue services 24/7, 365 days a year, and offers support to communities during other crises. It consists of 47 independent volunteer search and rescue teams that operate across eight geographical areas. The organisation serves as the national body to represent the whole organisation, acting as an advisory body, linking with partner organisations and helping to standardise training and share information.

Objectives

 The overarching activities for this role are:

• Development of external communication to a wide range of outdoor enthusiasts and ‘new explorers’ taking an interest in the great outdoors. 
•  Leadership of a small team plus the wider Media and Communications Network (MCN) of MR volunteers to develop and deliver a Media and Communications Strategy and programme of activity
  • Publications and online communications (all social media)
  • Website development
  • Development of key messages, inc. support to MREW spokespeople (messages, materials and training) to enable effective stakeholder communications.
•  Leading and planning for effective reactive communications in challenging situations, including issues management, messaging and spokesperson briefing.
• Liaison with external partners (PR, Magazine Editor, Public Affairs), relevant media and stakeholders, including a process for responding to incoming enquiries and interview requests and a process for planning proactive media activities.
•  Development of key messages inc. safety messaging
• The development of effective Internal communications to support knowledge of MREW and to enable consistency of message from the family of Teams.
• Represent MREW at relevant external meetings.

Skills

• Strong written and verbal communication skills, with the ability to inspire and influence a diverse range of stakeholders.
• Strong relationship management skills, with the ability to foster trust and accurately represent MREW’s mission and goals.
•  Ability to work alongside colleagues and manage competing priorities.
• Creativity, imagination and intuition.
• Excellent communication skills, written and spoken.
• Good organisational and project management skills.
• An ability to develop, negotiate and work within a financial budget.
• A strategic approach to the reputational management of mountain rescue in England and Wales (at all levels).
• Knowledge and understanding of the various forms of media, including broadcast and print, digital and social, so as to be able to meet their differing needs and ensure that there is a clear process for the handling of approaches or enquiries to MREW from outside media organisations, agencies or individuals.

Personal Attributes

• The ability to lead and motivate a team that combines volunteer and professional roles and that covers a range of disciplines, skills and platforms.
• Capable of working under pressure, within constraints and meeting deadlines.
• The ability to build and maintain relationships, internally and externally, based on integrity and trust.
• The ability to delegate to others, engaging and involving appropriate support from the wider network.
• Strong personal creativity, imagination and intuition in dealing with challenges, opportunities and people.
• A proactive attitude, with the drive and enthusiasm to initiate and carry out projects to conclusion, involving others, on time and on budget.
• Resilience, particularly when faced with challenges, uncertainty and setbacks.

Management responsibilities:

• To contribute to the management of MREW through regular business meetings, ensuring that the media and communications aspects of activity are considered in planning and decision-making.
• To ensure all network members are treated fairly, in line with MREW policies and also its mission and values.
• To develop an approach to the sustainability of the Media and Communications function, including succession planning for key roles and the strengthening of the dispersed network.

We are looking for a motivated, self-starter with a proactive attitude, drive and enthusiasm to carry out projects to conclusion. You will need to demonstrate commitment to the mission and cause of the charity. 

Qualifications

• Essential to this role is an awareness of the internal character of MR and the external environment in which it operates, and an ability to identify and anticipate communications priorities.
• Practical experience in a media or communications management role is also desirable, for instance, such as journalism, PR, marketing, or online media.
• An ability to plan proactive media and communications activities and to develop ways of measuring their effectiveness.
• Experience of issues and crisis management, enabling anticipation and support to management and others on the development of plans, messages and position statements.

Additional notes

• To work with the CEO to plan for future activity and to ensure that a planned communications approach is developed.
• To ensure all committee members are treated fairly through MREW Equal Opportunities Policy.
• To work with other national teams to release internal communications, press statements and support campaigns as required.
• This is a voluntary role within MREW, elected annually; it is expected that the applicant will serve a term of 5 years, with a possible extension of a further 5 years if desired.
• Travel during the working day may be required, with occasional absence from home overnight, as meetings with partners, colleagues, and other stakeholders may cover a large geographical area. Out-of-pocket expenses can be reclaimed in line with the MREW Expenses Policy.

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Head of Bids and tenders to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender submissions.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Head of Bids to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities will include:

• Overall responsibility for delivering high-quality, accurate, compliant and commercially sound proposals on time, to budget, with inputs from key stakeholders.
• Responsible for the coordination and management of all Bid activities, for ensuring that Bid Plans are put in place and that all internal inputs are received promptly to meet Bid submission timescales.
• Responsible for the receipt, management, control and coordination of all external and internal information and documentation with respect to the enquiry and for the team acting as custodian for Bid documents, including all approved internal documentation signed by the Organisation.
• Responsible for compliance with all internal Bid policies and procedures and for passing internal and external audits.
• Contribute to the overall Bid strategy alongside other stakeholders.
• Responsible for the overall leadership of the team and ensuring that individuals within the team are given appropriate opportunities to grow and develop, and that the team maximises performance by creating and fostering a positive, can-do attitude and outlook on an ongoing basis.
• Responsibility to ensure that improvements are identified and those agreed upon are implemented continuously to support the growth and development of the team and those within it.
• There is a need to keep good records and to create and measure metrics on bidding performance to both review performance and drive continuous improvement in a key area of the business.
• Responsible for mentoring and training Bid Managers and Bid Writers to ensure they are up to date with bid requirements and improve their competence.

What are we looking for?

Education, Skills and Experience: Requirements

Essential:

• At least three years of experience in successfully leading teams within a bid environment.
• Proven track record of improvement and achievement - processes and people
• Keen understanding of numbers, spreadsheets, VOP/invoices, rates, cash flow, milestones, negotiations, and pricing audits.
• Ability to write strong proposals and experience as an estimator
• Excellent communicator (written and verbal) with local and international customers, and with an appreciation of cultural differences
• Ability to persuade and influence others
• Ability to lead team by example, with the ability to foster and maintain effective relationships with internal and external stakeholders
• Ability to work to deadlines
• Strong business/commercial acumen
• Keen attention to detail
• Commercially sound judgement
• Strong negotiation skills.
• Strong financial skills

Desirable:

• Leadership qualification (CMI or ILM)
• Experience with an integrated project management / ERP system (Enterprise Resource Planning)
• Experience in bidding roles in the Medical, Biochemistry, Biomedical, Public Services, Global Health, Humanitarian, NGOs, Public Health and Social Care industry
• MBA, Professional Qualification or formal leadership Qualification (CMI, ILM)

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge of bids will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex, high-stakes journey.

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free.  You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

We’re looking for a motivated finance professional to join our Trustee Board as Treasurer, provide us with financial strategic direction and help us maintain our long-term sustainability

Working closely with our Chair and Chief Officer, your key responsibilities will include:

• Keeping the Board informed about its financial duties and responsibilities

• Guiding and advising the Board in the approval of budgets, accounts and financial statements

• Chairing the Board’s Finance Sub-Committee

• Reviewing the quarterly and year end accounts produced by our Administrator

• Presenting the year end accounts at the Annual General Meeting

• Ensuring that proper financial procedures and controls are in place to safeguard the charity’s resources

• Ensuring that the charity has appropriate reserves and investment policies

You don’t need to have been a trustee before, but you’ll need to:

• have recognised professional financial qualifications or experience

• ideally, have some knowledge or experience of charity finances

• be familiar with Quickbooks accounting systems and spreadsheets

• have the skills to analyse proposals and examine their financial consequences

• be able to explain complex financial information in an accessible way

• be able to exercise good independent judgment and if necessary to make difficult recommendations

• work effectively as part of a team

• have the time and flexibility to respond to the demands of the charity

• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality, equality and data protection

• represent Citizens Advice professionally at all times

Please note that while a large part of the role can be performed remotely, in-person attendance is expected for the board and trustee meetings.

If you are interested in joining our successful and expanding service, as we continue to meet the advice needs of the diverse communities we serve, we would love to hear from you.