Community support manager jobs in belfast

Our charity has grown rapidly over the last five years, with each year bringing new faces and new opportunities. This year, we’re excited to be welcoming a Fundraising Manager to join our team.

In this role, you’ll work closely with our CEO and operations team to deliver our annual fundraising targets, focusing on individual giving, trusts and foundations, and fundraising events/external opportunities. Partnerships are currently managed by the CEO and our Board of Trustees.

We have a fun, joyful working culture and work flexibly and mostly remotely, though you may occasionally need to attend meetings in London or travel for events. Our registered office is in Margate, so if you’re local or fancy a change of scene, you’re welcome to come and work by the sea.

As this is a new role for Not A Phase, we’re looking for someone confident, proactive and full of ideas. You’ll have the freedom to shape and implement your own systems and processes, with full support from the team.

It’s vital that you have an understanding of the issues currently faced by the trans+ community in the UK. We recently launched our new five-year strategy, Joy as an Act of Resistance, which will guide our mission in these challenging times. Your role will be key in helping us achieve it, if you'd like to check it out, you can read it in full over on our website.

We encourage applications from those with lived experience or a deep understanding of the topics we work within.

About You

• Experienced fundraiser, ideally with a background in individual giving.

• Skilled bid writer with a proven track record.

• Lived experience of, or strong understanding of, the challenges facing the trans+ community in the UK.

• Experience developing and managing fundraising events from start to finish.

• Passionate about giving supporters the best possible experience and skilled at building relationships to exceed targets.

• Confident communicator who can engage effectively with stakeholders at all levels.

• Creative, proactive problem-solver who thrives in a flexible environment.

Governance Manager (12-months maternity cover)

About the role

This is an exciting time to join Emmaus UK and provide maternity cover for our Governance Manager.

This standalone role is responsible for managing the operations of the board and committees of Emmaus UK, as well as for providing support to local boards at Emmaus communities across Great Britain as they look to develop their governance arrangements.

The postholder will manage the board of trustees, leading on recruitment, induction and compliance, ensuring meetings run smoothly and are minuted effectively. They will also work as company secretary, managing the smooth-running of the AGM, and ensuring returns are made to Companies House and the Charity Commission within appropriate timeframes.

The Governance Manager is responsible for monitoring the development of policies, tracking completion and working with managers to continuously improve policies in line with changing regulation.

The role will also involve extensive work with members of the Emmaus movement, through the performance of reviews of local governance of members, reporting back to local boards on areas to celebrate and actions to develop. They will also be responsible for developing Emmaus UK’s best practice toolkit for trustees to refer to in developing their local governance arrangements, and for liaising with the wider Emmaus movement through facilitation of the membership processes with Emmaus Europe and Emmaus International.

About Emmaus UK

We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers. 

Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home, meaningful work opportunities and a sense of belonging. 

There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales, including three Emmaus groups working towards the development of services in their areas. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness. 

Emmaus UK Governance

• Manage the board of trustees, leading on recruitment, delivering a comprehensive and appropriate induction, dealing with enquiries, maintaining declarations of interest, skills audit and eligibility forms and ensuring all details are up to date and accurate.
• Act as company secretary for Emmaus UK, leading on the preparation for and delivery of the Annual General Meeting, filing required returns, developing documents associated with membership, and ensuring the charity is compliant with relevant charity and company law.

​Board and Committee Meetings

• Coordinate board meetings including organising venues, liaison with the relevant secretary and chairs in creating agendas, preparing and distributing papers and taking and circulating accurate minutes
• Oversee the smooth-running of committee meetings in conjunction with the admin team, including creation of the annual calendar.
• Ensure all follow up actions are coordinated, and ongoing rolling actions logs are maintained and appropriately shared with the Emmaus UK staff team.

Emmaus UK Governance Development

• Lead on governance projects within Emmaus UK, including but not limited to risk, policy management and internal governance reviews, reporting to the Board and subcommittees as appropriate.
• Provide governance advice and support to staff members on an ad hoc basis.
• Monitor all internal policies and procedures ensuring they are fit for purpose and kept under review by the relevant staff members.

​Federation Governance

• Lead on reviews of members’ local governance arrangements, scheduling, undertaking analysis, reviewing documentation, collating responses from members and observations from Emmaus UK Senior Leadership Team members, and reporting to local boards on findings and Emmaus UK’s Audit & Risk Committee on emerging themes.
• Provide guidance for federation members on governance development through ad hoc advice, the production of governance toolkits and supporting resources.
• Facilitate the membership processes and requirements for Emmaus Europe and Emmaus International, supporting transitioning members and contributing to movement-wide events such as the World and Regional Assemblies, international visits and exchange programmes.

To apply 

· To apply for the role, please complete our application form and equal opportunities monitoring form and email us, our Email address is in the application Pack by COP Wednesday 19th November 2025. 

· Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

· Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 26th November or Friday 5th December 2025.

· If you would like to arrange an informal discussion about the role, please email us, the email address is in the Application Pack.

Race Against Blood Cancer, a small but mighty charity with huge potential, is seeking a new General Manager to lead the organisation.

The cure for chemotherapy-resistant blood cancers - such as lymphoma, leukaemia and myeloma - relies on finding stem cell donors with a similar ethnic background; currently 4 in 5 patients with Global Majority heritage do not find a match.  Through donor recruitment & education, community engagement and by building strategic partnerships, RABC works to increase the volume and ethnic diversity of people who register as potentially life-saving donors; we believe every blood cancer patient deserves an equal chance of finding a potentially life-saving stem cell match.

ABOUT THE ROLE

The charity has an ambitious plan to build on its success and do even more to improve outcomes for blood cancer patients from Global Majority communities.  Working with a group of committed professionals and a small team, you’ll use your existing charity sector experience to implement our new growth strategy as well as having responsibility for the day-to-day running of the organisation.  This is an ideal opportunity for someone who is looking to move into their first charity leadership role or for a candidate who has a real passion to reduce health inequalities.

KEY RESPONSIBILITIES

• Leadership of our small, committed team of employees and contractors
• Operational implementation of the three-year organizational strategy to fulfil our ambitious growth aspirations
• Acting as the key contact for our registry partners and representing the charity among our wider stakeholders
• Implementation of good governance throughout the organization and keeping the board abreast of operational progress, challenges and opportunities
• Financial and budgetary management
• Leading on fundraising and communications for the organisation.

To apply for this position please send a copy of your CV, along with a supporting statement (max two pages) outlining your interest and suitability for the role.  Please use the role description below as the base of your application.

Please note, applications without a supporting statement will not be considered.

Closing date for applications is 5pm on 28 November 2025.  However, applications are considered on a rolling basis, so the closing date is subject to change.  Should you be interested in the role, please apply as soon as possible. 

Do you love building relationships through networking?

Are you a gifted communicator who enjoys presenting?

Can you ignite inspiration in others to create a meaningful impact?

Are you a Christian in the North-West or North-East of England that desires to make a difference?

If so, then perhaps this exciting role is for you.

We are thrilled to partner with The Leprosy Mission (TLM). They are the world’s largest leprosy-focused organisation An incredible international Christian charity with over 150 years’ experience in serving people affected by the disease. Operating across 9 countries in Africa and Asia, The Leprosy Mission brings hope and change to those affected by this disease.

They are seeking an inspirational communicator to step into the spotlight as the Community Partnerships Manager in the vibrant North of England. Joining forces with a fantastic team of 7 other Community Partnership Managers across the UK, you'll be part of a supportive team dedicated to growing awareness, funds, and support. You’ll also have opportunities to visit projects overseas and see the life changing work first-hand.

To be successful in your application, you will need to demonstrate experience of:

• Being an engaging public speaker – ideally to a range of audiences including churches, community groups, and businesses;
• Proven success in fundraising or sales;
• Being a confident networker who can build strong relationships;
• Managing volunteers;
• Excellent interpersonal and communication skills.

The position is home based within either the North West Region (postcodes are BB, BL, CA, CH1-4, CH5, CH41-66, CW, FY, IM, L, LA, M, OL, PR, SK1-12, SK14-16, WA and WN) or the North East Region (postcodes are BD, DH, DL, DN, HD, HG, HU, HX, LS, NE, S1-17, S19-31, S35-39, S46-81, SR, TD (ENG), TS, WF,YO).

If this role sparks excitement for you and you reside in any of the above postcodes then we are eager to hear from you.

DBS Requirement: Enhanced

For more information and/or an informal chat, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment.

Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing Christian.

Location: Remote with travel

Closing date for applications: Rolling

Please note applications are being reviewed and interviews will be conducted on a rolling basis, so please apply without delay to avoid disappointment.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

The Community Fundraising Manager is an exciting role at MDUK, that will sit within the Fundrasing Team. This role is central to building relationships, engaging local communities, and driving fundraising initiatives across the region. Being based in or regularly present in Northern Ireland is essential to effectively deliver on the role’s objectives and maintain close connections with supporters and stakeholders.

In Community Fundraising we are the team that builds relationships with our supporters, families, and event participants to fundraise so that MDUK can continue to find treatments and ultimately cures through research, and to drive improvements in care and quality of life. 

In this small but close team there are four other Community Fundraising Managers covering the rest of the UK and a Senior Manager who can support you and the rest of the team in delivering an excellent supporter journey to deliver the charities aims.

You will build relationships and manage both supporters and volunteers within the local community creating an impact by maximising financial contributions and raising awareness of fundraising for Muscular Dystrophy UK.

You will need a flexible approach to your working hours as the role may require some evening and weekend work.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Home Based - Northern Ireland

Closing date: Friday 14th November 2025 

Please download the job description to see full role responsibilities

NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.

We are looking for a dynamic and empathetic Member Engagement Manager to join our team. This will be a key role in building strong relationships with our members and driving long term engagement.

The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.

We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.

We have more than 25,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely.  Our members are part of geographical branches and Special Interests groups. A key part of the Member Engagement Manager role will be to build and support a framework for this network and the individuals who make it up.

Ideally, we need someone who is a strong communicator with excellent relationship building skills, who will manage initiatives to listen to our members, create meaningful connection and ensure members feel valued.

The role will be home-based, with requirements to travel to meetings across the UK and Republic of Ireland to support the work of the branches and sigs as well as attendance at twice yearly staff meetings

What we offer

- A supportive an inclusive team environment

- Flexible working

- A generous annual leave allowance of 30 days plus bank holidays

- Employee Assistance Scheme

How to apply

Send an up-to-date CV with a covering letter of no more than two pages no later than 28th November 2025. Interviews will be held on 12th December 2025

The covering letter should set out how you meet each of the criteria from the person specification that are marked with “Application”.

Libraries Connected is seeking a Research and Evaluation Manager to join our newly formed Policy, External Affairs, and Research Team. This is a unique opportunity to shape and deliver impactful research and evaluation across the public library sector.

You’ll lead internal research and data projects, provide in-house evaluation for programmes, and manage external research partnerships—including with academic institutions. Your work will directly inform advocacy, communications, and strategic decision-making.

We’re looking for someone with strong research and analytical skills, experience in managing complex data, and the ability to translate findings into accessible outputs. You’ll be collaborative, detail-oriented, and confident working independently across multiple projects.

We are looking for an enthusiastic, experienced Information Governance Officer, with a passion for delivering compliance in an organisation that positively impacts the communities we serve. This new role comes at an exciting time as the Fund is launching its new Digital Strategy. The new strategy will provide opportunities to get involved in some interesting and innovative projects to assist in your development in Information Governance.  

In this new role, you will be assisting the Information Governance Manager and Data Protection Officer with day to day task management such as:

• Data breach recording, investigation and resolution,
• First point of contact for processing requests from customers and individuals within statutory timescales,
• Responding to internal data protection queries,
• Management of Information Governance communication channels including SharePoint
• Assisting with projects.

The successful candidate will have excellent written and verbal communication skills and ideally have 1 – 2 years’ experience working in an Information Governance role. The role requires the successful candidate to work both independently and as part of the wider Information Governance team, work to internal and regulatory deadlines and be able to respond to data protection queries, escalating issues to the IG Manager when necessary.

We have a hybrid approach to working, however the role can be predominantly home working, with occasional travel to a Fund office. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

Interview details:

• Date: 3rd and 4th December
• Format: Online

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Experience in an information governance role, including working with and advising on data protection legislation and requirements
• Excellent written and verbal communication skills
• Experience of simultaneously managing data rights requests, data breach incidents, queries and project work
• Experience of developing and managing relationships with colleagues across the business
• Ability to maintain accurate records

Desirable Criteria:

• Experience of MS Office suite including Teams/SharePoint
• Ability to adapt and be flexible in an agile and fast moving environment
• Experience of making evidence based decisions

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition). 

This is a fundamental role within our South East regional team, internally the role is known as Local Community Officer.

The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 26 historic churches across Northamptonshire, West Norfolk, and parts of North Bedfordshire and Western Cambridgeshire, including areas around Northampton, Bedford, Huntingdon, and King’s Lynn.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 24th November 2025.

The interviews will take place in Northampton on Wednesday 10th December 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

We Are Family is hiring!

We Are Family is an extraordinary peer support community for adopters and prospective adopters. We’re there for parents throughout their adoption journey. Online and in person, our parents’ groups, events, resources, podcasts and talks offer mutual support, information and inspiration to adopters and those considering adoption. We are the leading peer support community for adopters  across Greater London and the Home Counties, and offer digital-membership nationally; we have ambitions to scale our in-person services provision significantly over the coming years. You can find out more about us here.

As Community Programme Manager, you’ll join our independent adoption support charity, oversee our volunteer, peer support and event provision.

This is an excellent opportunity for a highly organised ‘self-starting’ individual with experience of working with user-run communities. You will use your strong relationship-building skills to proactively engage WAF members and volunteers, to continue providing peer-led support and to create new opportunities for adopters to connect across the UK.

Key Details:

Role type: Permanent

Reports to: Head of Operations

Direct Reports: You will work closely in partnership with our Associates & Volunteers

Working Pattern:  2.5 days / 18.75 hours per week, including occasional evening and on-site work.

Salary: £30-35K FTE

Location: Remote / Home-working; this role can be based anywhere within the UK with periodic meetings and visits, mainly to London / South East, at least quarterly.

Perks of Working at WAF:

· Become a part of a personable, visionary team creating positive impact on a daily basis

· Flexible working

· Home Working Allowance

· Occasional in-person working in London; travel and lunch expenses covered

· Competitive salaries with room for growth

· Professional development opportunities

· Seasonal socials

ROLE DESCRIPTION:

Key responsibilities include: 

• Engagement with our Members
• Supporting our Volunteers
• Managing our Peer-led Groups and In-Person Activities
• Overseeing our Peer Support Training and Supervision
• Nurturing Partnerships
• Delivering Impact
• Contributing to Communications
• Championing our Advocacy efforts
• Collaborating with our Board and Committees

Person Specification: 

ESSENTIAL

• Demonstrable experience coordinating / managing multiple projects or programmes
• Experience of working with beneficiaries and / or volunteers
• Excellent written and verbal communication skills
• Skills in identifying and prioritising workload with the ability to work to deadlines and budget
• Comfortable working independently, operating good judgement on when to seek guidance and support
• Strong IT and / or aptitude to learn software skills (see below)
• Resourceful and adaptable
• Empathetic and supportive
• A ‘hands-on’ and collaborative mindset

DESIRABLE

• Lived experience / interest in supporting those connected with any of the following: early trauma, adoption, the care system, advocating for people from underserved communities.
• Lived experience / interest in supporting families
• Experience of working within a peer support network
• Experience of co-producing projects with beneficiaries / volunteers
• Experience with using multiple software packages (We work across the following software – training provided as necessary: G Suite, MS Office, Zoom, Trello, WordPress, Mailchimp, Canva, Buzzsprout, Google Analytics).

To Apply:

If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, we would love to hear from you!

Please download our full application pack for further details and instructions on how to apply.

Deadline to apply: Midnight at Sunday 23rd November 2025
Start Date: ASAP

Please note that applications are received and reviewed on an ongoing basis, therefore an early application is advised.

Further information can be found via our website.

One of the great strengths of We Are Family is that we are volunteer and member driven, and we represent a diverse community of adoptive parents. We particularly welcome applicants from Black, Asian and minority ethnic backgrounds to ensure that the organisation can benefit from this diversity of experience.

About HOST 

HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges. 

And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive. 

We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term. 

In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future. 

Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world. 

About the Role

As Community Support Lead: Development & Onboarding, you will lead the design, delivery, and continuous improvement of the Hosted Partner (HP) journey — from first contact to successful onboarding and integration into HOST’s global community. 

You’ll ensure that new partners are welcomed with clarity, confidence, and care, and that HOST’s systems, materials, and communications evolve to meet their changing needs. Working closely with the Partnerships and Delivery teams, you’ll turn insights from partners into practical improvements, ensuring that every process reflects HOST’s empowering, expert, and empathetic values. 

This is a role for someone who loves creating systems that work for people — combining process design, service delivery, and human connection to help change-makers get started and grow. 

Core Responsibilities

1. Hosted Partner Onboarding and Development 

• Lead the full onboarding process for new Hosted Partners (HPs), ensuring smooth, compliant, and welcoming transitions into HOST’s systems. 

• Conduct Welcome, Onboarding, and Set-up calls with HPs to explain key services, tools, and responsibilities. 

• Ensure all onboarding documentation, contracts, and systems are completed accurately. 

• Collaborate with the Finance and Legal teams to ensure hosted partners meet compliance requirements before activation. 

• Track onboarding milestones and ensure timely transitions from application to full hosting. 

2. Hosted Partner Journey Development 

• Lead the design, development, and improvement of the Hosted Partner Journey materials and forms — from initial enquiry through onboarding, active hosting, and renewal. 

• Map and refine partner touchpoints, ensuring clarity, consistency, and accessibility across services. 

• Work with the Communications Team to ensure all HP-facing materials and guides reflect HOST’s tone and values. 

• Collaborate with the Product Manager (HOSTHub Lead) to digitise, automate, and improve onboarding workflows. 

3. Partner Communication and Engagement 

• Maintain consistent, high-quality communication with partners throughout the onboarding and early development process. 

• Ensure partners have access to the right guidance, templates, and training resources. 

• Gather feedback from new HPs to identify trends, challenges, and opportunities for service improvement. 

• Contribute to the Project Hosting Bulletin and updates for new HPs. 

4. Documentation, SOPs, and Training 

• Develop and maintain clear Standard Operating Procedures (SOPs) for onboarding and HP journey management. 

• Support internal training for Community Support Leads and relevant teams on new onboarding tools, systems, and processes. 

• Contribute to knowledge-sharing sessions and capacity building within the Partnerships Circle. 

5. Risk Identification and Escalation 

• Conduct initial screening and due diligence checks for new Hosted Partners, identifying potential operational, reputational, or compliance risks. 

• Escalate risk concerns to the Community Support Manager or relevant leads for review and mitigation 

• Maintain accurate documentation of risk assessments and onboarding decisions. 

6. Collaboration and Service Improvement 

• Work with the Training Lead to integrate onboarding insights into HealthChecks and workshops for new HPs. 

• Collaborate with the Finance, Legal, and Tech teams to align onboarding workflows and systems. 

• Support cross-team projects to improve the efficiency and consistency of the Hosted Partner experience. 

7. Growth and Learning Areas (Development Focus) 

• Develop leadership in onboarding design and service improvement. 

• Contribute to testing and adoption of HOSTHub features that enhance the HP journey. 

• Support the Partnerships Circle in developing standardised partner support materials. 

Required Experience 

• 3 years experience in customer services, account management or partner management — ideally within a not-for-profit, social enterprise, or global NGO environment. 

• Proven experience designing and delivering onboarding, training, or service delivery processes for clients or partners. 

• Strong background in relationship management, with the ability to build trust and communicate clearly with partners from diverse cultural and professional contexts. 

• 2+ years’ experience using and maintaining digital systems (project management and CRM platforms such as ClickUp and Zendesk) to manage workflows or client data. 

• Excellent written and verbal communication skills, with the ability to present complex information clearly and empathetically. 

• Demonstrated ability to improve or document processes — developing SOPs, templates, or resources that strengthen service quality and consistency. 

• Experience coordinating across teams (Finance, Legal, Tech, or Communications) to deliver high-quality partner or client experiences. 

• Strong organisational skills and attention to detail, with the ability to manage multiple onboarding cycles simultaneously. 

• Experience handling compliance checks, screening, or due diligence processes is highly desirable. 

• Comfortable working in a remote-first, international team, with strong self-management, accountability, and collaboration skills. 

At HOST, we believe change starts with people who care.

If you’re passionate about building systems that help others thrive — and want to play a key role in supporting change-makers around the world — we’d love to hear from you.

Are you an experienced community builder with a passion for purpose driven work? Do you thrive in a dynamic, mission focused environment where relationship-building, leadership, and strategic thinking make a lasting impact?

We are looking for a Community Fundraising Manager - North  to lead and expand outreach efforts across the North of England. This full-time position is remote based, with regular travel across the region.

As a Community Fundraising Manager – North, you will be responsible for:

• Managing a small team of regional fundraisers
• Building networks with community leaders, clergy, schools, and donor groups
• Developing and implementing outreach and fundraising strategies in line with wider organisational goals
• Supporting and recruiting volunteers and public speakers (Community Appealers)
• Contributing to national campaigns, events and conferences
• Driving digital engagement through collaboration with a national social media team

You will be the key liaison between local communities and the national office, ensuring consistent communication, support, and innovation in regional engagement.

Key responsibilities:

• Lead and support Community Fundraisers in the region to achieve strategic goals
• Strengthen relationships with existing donors, high-value supporters, and volunteers
• Coordinate speaking engagements and event presence at parish, school, and community levels
• Represent the organisation at large scale national events and conferences
• Deliver quarterly performance and financial reports
• Collaborate closely with internal teams in communications, events, fundraising, and support services

Essential skills and experience:

• Background in community engagement or fundraising
• Strong public speaking and presentation skills
• Excellent relationship building and leadership abilities
• Organised and self motivated with a strategic mindset
• Proficiency in Microsoft Office and social media platforms
• Full UK driving licence and access to a vehicle
• Willingness to travel regionally with occasional overnight stays

Desirable:

• Experience using CRM databases (e.g. Raiser’s Edge)
• Understanding of Catholic diocesan structures
• Experience working in the charity sector

Salary: £40,000 - £45,000 per annum

Location: Remote, You must be based in North England with regular travel across the region

Recruitment process: Cv and Supporting Statement

Contract type: Permanent

Deadline: On rolling basis

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Brand Assets Manager - Digital Asset Management
Reference: OCT20254623
Location: Flexible in UK
Contract: 12 months
Hours: Full-Time role for 37.5 hours per week
Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Holidays, Pension and Life Assurance

Introduction

We are seeking an experienced Asset Manager to own the transition to a new, user-centred Digital Asset Management (DAM) system, Bynder, at a pivotal moment in our modernisation journey.

Working with the Senior Product Manager for Brand Systems, you'll ensure Bynder evolves to meet user and organisational needs, acting as our central hub for visual brand assets. You'll support data migration, contribute to metadata and tagging strategies, and help improve our current processes to strengthen the Brand & Marketing team's vision and responsibilities.

You'll work closely with our communications teams, as well as colleagues across the organisation in frontline science, membership and fundraising roles. You'll also manage and support relationships with creative and strategic partners to make sure our systems deliver imagery that reflects the breadth of our conservation work and the diversity of the communities we represent for nature.

This is a new role with the opportunity to shape how we look after one of our most important resources, our brand visual identity, and to help colleagues across the organisation make the most of it.

Key Responsibilities:

• Act as the day-to-day product owner for Bynder, configuring permissions and workflows.
• Maintain a simple backlog of user feedback and system developments, prioritising improvements in line with brand and organisational goals.
• Support the configuration and ongoing optimisation of Bynder to meet internal user needs across brand, marketing and communications teams, as well as the wider organisation and creative and commercial partners.
• Develop and implement, and continually improve, metadata schema, tagging conventions and folder structures that reflect brand priorities and user needs.
• Help apply and maintain a curation strategy aligned to our core brand themes and communication needs.
• Help deliver team training on Bynder across brand, marketing and communications, supporting teams to become both fluent users and champions of the new DAM.
• Provide guidance, documentation and onboarding for users across the organisation.
• Act as the first-line system administrator for Bynder during rollout, focusing on permissions, workflows and approval processes in collaboration with colleagues in Digital Data and Technology.
• Collaborate with colleagues in Brand & Marketing, Digital Data and Technology, Information Governance and Equality, Diversity & Inclusion to ensure a smooth transition from the legacy platform to our new technology strategy with deep consideration for our values and behaviours as an organisation.

Essential skills, knowledge and experience:

• Proven experience working with Bynder or other enterprise-level Digital Asset Management systems.
• Experience designing metadata and asset categorisation strategies.
• Strong understanding of asset lifecycle, curation, rights management and taxonomy.
• Understanding of asset value in both strategic and commercial contexts, including how to compete or compare against commercial photo libraries.
• Experience managing transitions or migrations between digital platforms.
• Confident communicator, able to act as the voice of the user, collaborate across teams and translate user needs into platform structure.
• Meticulous attention to detail and strong organisational skills.
• Understanding of branding, content workflows, and the needs of creative or communications teams.

Desirable skills, knowledge and experience:

• Previous experience in brand, marketing, content operations or product ownership, particularly where digital asset management or creative workflow systems were involved.
• Familiarity with onboarding and training content creators or comms staff on digital tools including creating training materials.
• Knowledge of creative file formats (e.g. image, video, design assets) and usage rights.

Additional Information:

• This is a 12 month Fixed-Term, Full-Time role for 37.5 hours per week.
• The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Wednesday, 26th November 2025
We are looking to conduct interviews for this position from 8 December 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: Digital Asset Management (DAM), Brand Asset Management, Creative Operations, Product Owner (PO), Digital Product Management (DPM).

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Harris Hill are delighted to be working with a national charity to recruit for a Community Manager – South East Coast in order to connect with volunteers, supporters, and the public to deliver critical income and engagement.

You will be the face of the charity in your region, ensuring that every supporter, volunteer, donor, and member of the public feels connected, inspired, and valued. You'll lead with energy, empathy, and purpose, ensuring our charity is the most loved and best supported in your area.

As a Community Manager you will:

• Deliver income and engagement targets by building strong local relationships.
• Inspire and lead volunteers, focusing their efforts where they have the greatest impact.
• Spend 80% of your time in the community, supporting events, partnerships, and outreach.
• Collaborate with specialist teams across fundraising, marketing, retail, legacy giving, and more.
• Recruit and manage volunteers to strengthen local impact.
• Create unforgettable supporter experiences that encourage long term loyalty and advocacy.
• Promote a positive safety culture and lead by example.
• Manage your budget and deliver initiatives efficiently and effectively.

To be successful, you must have experience:

• Proven experience in fundraising, community engagement or supporter relations.
• Strong track record of delivering targets and driving results.
• Excellent communication and active listening skills.
• Experience leading or supporting volunteers in a collaborative setting.
• High emotional intelligence and a creative, solutions focused mindset.
• Flexibility to work evenings and weekends as needed.

Salary: £34,893- £41,050

Location:  Remote, you need to be based in South East Coast

Contract: Contract up to 23 months

Closing date: 19th November 

Interview:TBC

Recruitment process: Cv to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.