Community volunteer roles in blandford forum, dorset
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to build our LinkedIn profile and our reach into the business world. The role will include advancing our connections and cultivating lasting relationships in communities of like minded companies. Content creation, updating on news and arranging in person meetings when needed are a key part of the role so candidates will need good communication skills, creative writing experience and be tech savvy. Although remote the team are in daily contact when needed and meet in person at major fundraising events where live updates can be posted. We are passionate about animal welfare so if you love dogs and have a creative skillset and some business flair come and join us.
Please tell us why you want to volunteer for our charity
We save dogs from the streets and death row and restore their health and dignity. We rehabilitate and rehome where possible respecting their sentience




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
Endometriosis UK is the largest UK charity for those with endometriosis. Endometriosis UK works to:
- Provide support to those with endometriosis and their families and friends
- Provide clear, objective information about the condition and its treatments
- Raise awareness amongst health professionals and the general public about the condition
- Support research into endometriosis.
This is an unpaid role. Reasonable pre-agreed travel expenses will be paid.
Time commitment:
- five Trustee Board meetings a year, including preparation for meetings, reading papers etc; and attendance at an annual strategy day and AGM (held on the same days as Board meetings). Three meetings are held in person on London on a Saturday, with two meetings being virtual evening meetings.
- Trustees have the opportunity to take part in Board sub-groups and project groups to develop aspects of the organisations’ work. Current sub-groups include the Finance Committee and Diversity & Inclusion Sub-Group.
Trustees are also invited to attend Endometriosis UK events.
We are currently recruiting for ONE NEW TRUSTEE to join the board. We are particularly looking for significant experience of charity governance, management and best practice. Examples of how this might have been gained include having worked at a senior level in a charity, or previous trustee experience.
If you are keen to join the Endometriosis UK Board and don’t have this experience, there will be further opportunities over the next year as we will be recruiting for more trustees as Board members reach their maximum length of service. Keep an eye on our social media for more information.
Personal experience of living with, or having a close family member with, endometriosis, is vital on our Board. Whilst we look favourably on applications from those in the endometriosis community, we already have Trustees with first hand lived experience and new trustees do not need to have endometriosis.
We also particularly welcome applications from trustees from a range of backgrounds and experiences as part of our commitment to diversity.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sheila McKechnie Foundation (SMK) was set up in June 2005 in memory of legendary campaigner, Sheila McKechnie.Campaigning is vital to a healthy society. We help campaigners to thrive. In a free and hopeful society, people need to know they have the power to make a difference: that they are able to envisage change and can push for that change to happen. For nearly two decades, we have helped all sorts of individuals, causes and charities to find their power as changemakers – as campaigners. We support, connect and champion these campaigners, equipping them to go after the social change they seek.
The Chair will hold the Board and staff team to account for SMK’s mission and vision, provide inclusive leadership to the Board and ensure that Board members fulfil their duties and responsibilities for the effective governance of SMK. The Chair will line manage and support the Chief Executive and ensure that the Board functions as a unit and works closely with the Chief Executive and staff team to achieve agreed objectives. They may also be asked to act as an ambassador and a public face of SMK in partnership with the Chief Executive and the Board.
For further information, see our website and the recruitment pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Legal Assistant
Reports To: Department Manager
Location: Remote
Employment Type: Volunteer (12 hours/week for 6 months)
About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.
As part of this initiative, we are seeking a Legal Assistant to support the organisation in ensuring legal compliance and best practice across all departments. This remote volunteer opportunity is ideal for someone looking to gain hands-on legal experience within the nonprofit sector while contributing to a meaningful community-focused project.
Position Overview:
The Legal Assistant will play a key role in ensuring that Quilombo UK’s operations—including its programmes, policies, and partnerships—are fully compliant with current UK legal standards. The role involves reviewing legal documentation, supporting contract management, advising on compliance issues, and assisting teams such as HR, Marketing, and Funding to uphold required legal frameworks. This is a fantastic opportunity for a legally trained individual seeking to apply their knowledge in a purposeful, community-led environment.
Key Responsibilities:
Legal Compliance & Advisory:
-
Assist in ensuring that projects, policies, and operations are legally compliant with up-to-date UK legislation and regulatory standards.
-
Provide legal support in reviewing and interpreting organisational contracts and documents.
-
Work with HR to review onboarding documentation and volunteering agreements.
Cross-Departmental Collaboration:
-
Offer legal guidance to teams across Marketing, Funding, HR, and Finance to support compliant decision-making.
-
Ensure all documentation and activities across teams are aligned with internal legal standards.
Contract Management & Documentation:
-
Support the creation, organisation, and maintenance of contracts and legal documents.Assist in ensuring all terms and conditions are clearly communicated and upheld.
Research & Reporting:
-
Conduct legal research as needed to support internal inquiries and programme development.
-
Prepare reports or summaries for leadership as requested.
Required Qualifications:
Education:
-
Degree in Law or equivalent legal qualification (or significant progress toward one).
Experience:
-
Experience or strong knowledge of legal documentation, UK employment law, or contract management.
-
(Desirable) Experience in a legal assistant or paralegal capacity.
Skills:
-
Excellent legal research, writing, and document-review skills.
-
Good understanding of UK legal frameworks relevant to nonprofit organisations.
-
Strong time-management and organisation skills.
-
Ability to maintain confidentiality and demonstrate high professional integrity.
-
Excellent communication and collaboration abilities.
Benefits:
-
Contribute your legal expertise to a culturally rich and community-driven project.
-
Gain experience applying legal knowledge within a real-world, cross-functional environment.
-
Collaborate with a diverse team and support meaningful social change.
-
Flexible working hours and full remote access.
-
Local travel reimbursement (when applicable for in-person meetings or events).
Equality Statement
Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become our Trustee Tresurer and chair our Finance Committee.We need a Trustees with energy, enthusiasm and commitment to help accelerate our influcence on wildlife and nature recovery issues in the country and beyond.
With a refreshed 3-year strategy (23-26), “A Wilder Herefordshire, More Nature Everywhere” we’re working hard to recover nature at scale through deeper collaborations, working with local community organisations and networks to develop a clear plan for nature’s recovery. We are also working with neighbouring Wildlife Trusts, river partnerships and national partners such as the Woodland Trust, National Trust, and Duchy of Cornwall.
So, with lots happening, it’s an exciting if challenging time for the Trust. Urgent action is needed to address the decline of wildlife in our beautiful county – and we need to muster all the resources and skills we can to succeed.
We are a welcoming board who support and challenge each other to do better for wildlife.
We look to recruit trustees from a range of backgrounds, life stages and skills to join us.
At this time, we wish to recruit someone to take on the role of Treasurer, and chair our Finance Committee. You would need the following skills and qualities:
· A strong commitment to wildlife conservation and the Vision of the Trust;
· Demonstrable experience of financial management;
· The skills to analyse proposals and examine their financial consequences;
· A good understanding of governance, gained either as a Trustee of another charity, a director of a company, or as a manager who has worked with Boards;
· The ability to apply clear logical thinking and creativity to developing our strategy
If you are successful, you will be welcomed and supported by a talented and committed board of trustees, a strong and experienced staff team and an active and expanding band of volunteers and by the wider Wildlife Trust movement. We hope you are inspired to apply, and we look forward to hearing from you.
Alison McLean OBE, Chair, March 2025
We’re looking for trustees
We’re looking to recruit dynamic, committed and motivated people with professional skills and experience who are as passionate as we are about empowering individuals to work through and beyond their experience of sexual abuse.
Specific qualifications are not necessarily required and we welcome applicants with lived experience. A genuine interest in learning about our charity and our services within the local community is essential.
These trustees will help to form a new board dedicated to supporting the charity and contributing to the effective and quality governance of Trust House. You will play an active role in developing the strategic direction of the charity and provide guidance to ensure the charity continues to support anyone affected by rape or sexual abuse in the Thames Valley area.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:
Freelance Creative Workshop Facilitator (Artist Role – Comics, Zines & Social Impact)
Working Hours:
Flexible and sessional – approx.1-hours per session, approx.2-4-hours per session for longer sessions
Most workshops take place in London, with occasional sessions across the UK
Pay Range:
£30–£40 per session (inclusive of expenses)
Rates may increase for longer or specialist sessions
Job Type:
Freelance / Sessional
Location:
Primarily London — including schools, community centres, and events. Occasional sessions delivered in other parts of the UK.
About the Role:
Are you a visual artist passionate about using your creativity to inspire and make a difference?
Penificent is seeking talented freelance artists to lead our comic and zine-making workshops. These sessions empower young people to express themselves while tackling real-world issues like identity, mental health, social media, and financial literacy ,all through storytelling and illustration. Being arisit is not esstinial but could be really useful.
You’ll not only facilitate impactful workshops, but you’ll also have the chance to represent Penificent at Comic Con events, collaborate with fellow creatives, and even have your work featured in our published comics and online content.
Key Responsibilities:
Lead comic and zine-making workshops in schools and community spaces
Help participants create original characters and stories around social themes
Use art to spark dialogue and build confidence
Prepare and manage workshop materials (resources provided)
Support feedback collection and session reflections
Ensure a safe, inclusive creative environment and follow safeguarding policies
Essential Skills & Experience:
-
Demonstrated art skills (digital or traditional)
-
Experience leading or supporting creative sessions or youth workshops
-
Passion for visual storytelling and creative education
-
Strong communication and organisation skills
-
Committed to inclusion, creativity, and making an impact through art
Desirable:
-
Experience with comics, zines, animation, or sequential storytelling
-
Previous work with young people or in community-based roles
-
Willingness to travel across the UK
-
Interest in collaborating on Penificent’s comics, animations, and live events
What We Offer:
-
£30–£40 per session will be more depending on length of session (inclusive of prep and expenses)
-
Comic Con involvement — help us represent Penificent, cosplay characters, and engage with fans
-
Opportunities for your artwork to be featured in published comics and animations
-
Access to a growing artist network and potential paid commissions
-
Training and creative freedom within our proven workshop structure
-
Flexible freelance work with social purpose
To Apply:
Email us your CV and a short message about why this role excites you along with a portfolio or 3–5 samples of your art work
We welcome applicants from all backgrounds, especially those whose lived experiences reflect the issues we explore through our comics.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.
Key Responsibilities:
-
Project Coordination:
-
Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.
-
Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.
-
-
Participant Support:
-
Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.
-
Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.
-
-
Stakeholder Engagement:
-
Support the Programme Lead in building relationships with internal stakeholders.
-
-
Data Management & Reporting:
-
Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.
-
Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.
-
-
Logistics & Compliance:
-
Manage programme materials, including training resources, digital platforms, and participant handbooks.
-
Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.
-
-
Continuous Improvement:
-
Gather feedback from participants and partners to identify opportunities to enhance programme delivery.
-
Support the implementation of new tools or processes to improve efficiency and participant satisfaction.
-
Required Qualifications:
-
Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.
-
Experience:
-
1–3 years in programme coordination, workforce development, adult education, or a similar role.
-
Experience working with diverse populations, including youth, underserved communities, or career changers.
-
-
Skills:
-
Strong organisational and multitasking abilities, with attention to detail.
-
Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.
-
Excellent interpersonal and communication skills for engaging participants and stakeholders.
-
Basic data analysis and reporting capabilities.
-
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Bid Writer Assistant
Reports To: Department Manager
Location: Remote
Employment Type: Volunteer (12 hours/week for 6 months)
About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.
As part of this initiative, we are seeking a Bid Writer to support Quilombo UK in securing vital funding and resources to further our mission. This remote volunteer role is ideal for someone who is passionate about community impact, writing, and making a meaningful difference in the Third Sector. You'll work with a supportive team, gain hands-on experience in funding applications, and help shape the sustainability of impactful community programmes.
Position Overview:
The Bid Writer Assistant plays a key role in researching, drafting, and editing compelling proposals and funding applications for various projects run by Quilombo UK. The role involves close collaboration with department leads, collecting relevant data, and ensuring submissions align with organisational goals and funder expectations. It offers the flexibility to work independently, with the support of experienced professionals and tailored training where required.
Key Responsibilities:
Proposal & Bid Development:
-
Research, draft, and edit funding proposals tailored to specific grants, donors, and partners.
-
Review and refine existing proposals to ensure clarity, compliance, and impact.
-
Collaborate with internal teams to gather relevant content, project insights, and financial information for bids.
-
Develop supporting documents and presentations to accompany applications.
Strategic Input & Collaboration:
-
Contribute to the bid strategy, suggesting creative and relevant ideas aligned with organisational goals.
-
Maintain and manage a structured “bid plan” with timelines, approval processes, and submission deadlines.
-
Liaise with HR, Finance, Marketing, and Project teams to align bid content with current projects and strategic direction.
Reporting & Organisation:
-
Ensure accurate tracking and reporting of bid statuses.
-
Organise bid-related documentation, supporting strong internal knowledge management.
Required Qualifications:
Education:
-
Bachelor’s degree or equivalent experience in English, Communications, Business, or related fields.
Experience:
-
Prior experience writing funding proposals or grant applications.
-
Familiarity with fundraising, community initiatives, or nonprofit funding is desirable.
Skills:
-
Strong written communication and persuasive writing skills.
-
High attention to detail, organisation, and ability to meet tight deadlines.
-
Proficiency in Microsoft Word; Excel knowledge is a plus.
-
Confidence in researching, planning, and collaborating across teams.
-
Ability to work independently and maintain professionalism and confidentiality.
Benefits:
-
Gain real-world experience in nonprofit fundraising and proposal writing.
-
Work with a collaborative and values-driven team.
-
Receive feedback and development opportunities in bid strategy and funding.
-
Build a strong portfolio of written proposals and funding successes.
-
Flexible working hours with full remote access.
-
Reimbursement of travel expenses if attending occasional in-person meetings.
Equality Statement
Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.
We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.
Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.
We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.
The Personal Assistant role offers a great opportunity for the right person who is looking to:
- Gain experience in the Third Sector.
- Develop their skills and management experience; or just simply 'give something back to their community'.
The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.
Main Responsibilities
- Managing organisation of meetings and appointment
- Organising events and conferences
- Managing databases
- Implementing and maintaining procedures and administrative systems
- Liaising with staff
- Miscellaneous tasks to support the team.
General tasks
- Contribute to staff meetings and other internal meetings with views and suggestions etc.
Essential:
- You will need to have good written skills.
- Well-organised, proactive, and able to deliver tasks efficiently.
- Good time management
- To show professionalism at all levels and in all environments
- Strong team player
- Ability to work independently and ask for clarification when needed.
- Able to participate at least 12 hours a week (2 days, 6 hours each day)
Desirable
- Committed to working with the community with a passion for helping others less fortunate.
- Proficiency in Microsoft and Excel.
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours of commitment per week across Monday and Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Job Types: Part-time, Volunteer
Expected hours: No less than 12 per week
Benefits: Work from home
Schedule:
- Day shift
- Monday to Friday
Work Location: Remote
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
URBAN YOUTH - VOLUNTEER WITH US!
New Start-Up - New Beginning - Endless Opportunities
Are you a creative visionary with a flair for design? Urban Youth is looking for a talented and enthusiastic Graphic Designer to join our team as a volunteer. In this role, you’ll help shape our brand identity and create a logo that embodies the spirit of Urban Youth, making a lasting impact on the young people we serve across London.
In this role, you will:
-
Create Our Logo, by designing a modern, vibrant, and unique logo that captures the essence of Urban Youth, inspiring young people and creating a strong visual identity for our organisation.
-
Develop Our Brand Identity, by establishing a cohesive and engaging brand style, including colour palettes, typography, and graphic elements, that reflects our mission and resonates with our audience.
-
Collaborate with Our Team, by working closely with our leadership team to understand Urban Youth’s vision and values, translating them into compelling designs.
-
Ensure Consistency, by providing design guidelines to ensure consistency across all Urban Youth materials, from social media to print collateral.
-
Inspire Through Design, by using your creativity to communicate our mission visually, enhancing our presence in the community and attracting support for our work.
We're Urban Youth
Urban Youth is an exciting and vibrant new start-up youth work organisation based in London, passionate about empowering London's youth to get involved, discover their path, and shape their destiny. Our vibrant community organisation is dedicated to uplifting young people through engaging, impactful youth work activities that inspire growth, connection, and self-discovery.
JOIN US AT URBAN YOUTH
Get Involved | Discover YOUR Path | Shape YOUR Destiny
Positive and engaging youth work activities and programmes that help young people discover themselves, build life skills and help shape their destiny.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.
Key Responsibilities:
-
Sales & Lead Generation:
-
Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.
-
Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.
-
-
Participant Onboarding:
-
Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.
-
Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.
-
-
Customer Relationship Management (CRM):
-
Maintain accurate records of leads, interactions, and conversions in the CRM system.
-
Follow up with prospects to address concerns, nurture interest, and close enrollments.
-
-
Reporting & Feedback:
-
Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.
-
Share participant feedback to improve programme positioning and outreach strategies.
-
-
Compliance & Ethics:
-
Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.
-
Required Qualifications:
-
Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
-
Experience:
-
2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.
-
Experience conducting cold calls, managing leads, and closing conversions.
-
-
Skills:
-
Strong persuasive communication and active listening skills.
-
Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).
-
Ability to articulate complex programme details in a clear, motivating manner.
-
Resilience in handling objections and rejection.
-
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Over past decades, enormous advances have been made in our understanding of MS. Research has got us to a critical point, and we can see a future where nobody needs to worry about their MS getting worse. Our Stop MS Appeal needs to raise £100 million to find treatments for everyone with MS.
Our Stop MS Champions help us reach more people and inspire them to get involved in our Stop MS Appeal by encouraging raising funds and awareness by delivering presentations, attending events and identifying new audiences to speak to. They inspire people to engage with and influence fundraisers and groups, enthuse people and make sure our community’s voice is heard.
As our Lead Stop MS Champion, you’ll motivate your team of Stop MS Champions to help reach more people and inspire them to get involved in our Stop MS Appeal.
By using your ability to motivate and support, you will oversee and lead a team of 5-10 Stop MS Champion volunteers, encouraging them to engage the people they know to raise funds and awareness, and provide reliable information and guidance.
You’ll also network to engage with and influence fundraisers and community groups, enthusing people by delivering presentations at events and finding new audiences to speak to. In this role, as well as developing your leadership, networking, influencing, communication, organisation and presentation skills, you’ll have a chance to be part of something amazing – you could help us stop MS.