Community volunteer roles in carshalton, greater london
We are Living Streets, the UK charity for everyday walking. Our mission is to achieve a better walking environment and inspire people to walk more.
We are looking for trustees to join our Board to support steering the charity forward.
This is a pivotal time in our history: with a dynamic and experienced new Chief Executive, Catherine Woodhead; and a period of development, with a new strategy incoming that will take us towards our centenary in 2029.
We are a charity which can influence anyone’s daily life.
With our thousands of members and supporters we run campaigns for positive change and influence policies that improve our streets such as encouraging families to walk to school, 20mph speed limits and controlling pavement parking.
We manage innovative national projects, engaging schools, communities and workplaces to encourage more people to walk short journeys. Our year-round walk to school challenge captures the imagination of children in over 2000 schools.
We work with local authorities and businesses to improve streets and public spaces. Our reports, such as The Pedestrian Pound, make a substantial contribution to the active travel agenda.
Our charity trustees play a key part in strategy development and bringing our strategy to life. We would welcome applicants with:
-Senior finance experience across the charity, government or private sectors.
-Legal experience in Charity Law or legal expertise relevant to the third sector.
We’re especially interested in candidates bringing diverse experience from the corporate sector. Additional digital skills are desirable. Whatever your background, a commitment to the values and objectives of the charity overall will be crucial.
We actively welcome applications from people from a diverse range of backgrounds generally and from all parts of the UK.
Walk with us.
These roles are voluntary and unpaid, although appropriate expenses will be paid.
Closing date: 18/08/2025 (5pm)
Interviews: 03/09/2025
Our mission is to achieve a better walking environment and inspire people to walk more.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you be a Volunteer Chaplain and add real value to the work we do?
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
We are looking for volunteer chaplains to help take part in informal weekly chaplaincy evenings to support the residents living in our Support Housing projects.
We house young people, aged 16-25, most of whom stay around 2 years. Our young people face many barriers; we provide a place and space for young people to feel safe through our projects that will lead to better life chances and a positive future. Our volunteers are at the heart of our work to support and encourage young people to turn their lives around.
YMCA DownsLink Group has a Christian foundation and inclusive vision. Our chaplaincy service helps ensure our YMCA supported accommodation is unique. Our multi-faith chaplains make a difference to the lives of young people in our supported accommodation by providing a space to be heard, to have fun and to eat together.
We are looking for people of faith or belief who are kind, good listeners, non-judgemental, with a sense of humour and a love of young people. We have a Christian Foundation and inclusive vision and we welcome applications from people of all faiths and beliefs. As a volunteer chaplain you will work as part of a team and spend time with the residents in their projects, cooking and eating with them, chatting, playing board games, and generally just being there for them. You will also receive training and support from one of our paid Chaplains.
We ask for a commitment of one evening (approximately 2 hours) every 2-3 weeks.
We are looking for Volunteer Chaplains in the following areas:
- Guildford and East Sussex
- Horsham and Crawley, West Sussex (one to two days a month preferably on Tuesday or Thursday evenings)
- Brighton & Hove
An inclusive workplace – We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve. We particularly welcome applications from People of Colour and minoritised white communities, people who are LGBTQU+, and people with disabilities and neurodiversities because these groups are currently under-represented in our workforce.
Accessibility – If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form. If you are not local, we can post these to your preferred address. If you require these documents in another format, please let us know.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Are you passionate about education and ensuring everyone has the opportunity to fulfil their potential? If you’re knowledgeable in the field of Digital Skills and able to facilitate engaging, in-person sessions for adult learners, we’d love to hear from you!
Purpose of role
We are looking for a highly motivated, experienced and creative tutor with excellent interpersonal, numeracy and digital skills; excellent written English and efficient organisational skills.
The aim is to support adult learners who need to improve their Digital skills, working both individually and as part of the Adult Education team to plan and deliver an agreed number of Digital skills courses.
Day/time – Monday & Friday – 10:30am – 12:30
Start – 20/06/25
End - 28/07/25
Course description:
This class is specifically aimed at learners (ESOL Entry 2 +) who want to develop their basic digital skills. We work a lot on essential computer functions such as turning devices on and off, using the mouse and navigating applications such as Microsoft Word, Excel and PowerPoint. Lessons are based on a wide range of different topics, but will have a particular focus on practising their digital literacy skills.
You need to:
- Be passionate about helping people achieve their potential
- Be a qualified/experienced Digital Skills practitioner
- Be knowledgeable in your subject field
- Be able to carry out effective planning, monitoring and evaluation of courses
- Demonstrate a high level of computer literacy
- Be able to use your own initiative, and to organise and prioritise your workload
- Be able to meet deadlines and work under pressure
- Be able to identify and implement changes in existing systems
- Be able to maintain excellent working relationships with colleagues and students
- Demonstrate awareness of and commitment to the safeguarding and promotion of welfare of vulnerable adults, according to the charity’s ethos
- Be committed to the provision of a quality service and the implementation of quality improvements
- Demonstrate awareness of and commitment to valuing equal opportunities and diversity
- Be committed to taking a full and active role in the life of the charity and be committed to its aims and values
- Have a flexible approach to work and be able to work flexibly throughout the week/over the year by prior agreement
- All applicants must have the right to work in the UK
About Nova
Based in North Kensington since 1983 and serving its poorest wards and those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.
Reaching 2,000+ people each year, we:
• Develop knowledge, education and confidence
• Connect diverse groups
• Provide opportunities
Our work, operates on 2 levels:
• Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), adult education, IAG, family programme and volunteering
• Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action
Please submit your CV and cover letter outlining why you would like to work with us and how your knowledge and experience meets the person specification.
Shortlisted candidates will be invited to a panel interview.
Applications without a cover letter will not be considered.
We will be doing rolling recruitment for this role, so we advise that you submit an application as soon as possible. We will close the recruitment once we have found a successful candidate.
Creating the circumstances through which people have the opportunity to achieve their potential & improve quality of life regardless of background.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BABY BASICS NORTHAMPTON
Clerk to the Board of Trustees
Voluntary role
Baby Basics Northampton is a registered charity that provides moses basket starter packs to parents with new babies in Northamptonshire, via referrals from healthcare professionals and local agencies.
The charity is in its 12th year, and ready to grow in line with community demand for our vital service. We are recruiting a Clerk to the Board of Trustees to ensure this much-loved local charity thrives as it increases both its reach and impact.
Overview
Baby Basics Northampton are seeking a friendly, efficient and reliable individual to act as a clerk to our Trustee (governing) board.
Working effectively with the Chair of Trustees and other Trustees, the Clerk will be responsible preparing agendas for meetings and ensuring the smooth running of meetings and maintaining accurate records.
This is a part-time voluntary role with circa 12 meetings held annually in-person. It is anticipated the role will require a commitment of 4 hours per month. Most meetings are held in the evenings. There may be opportunities to support outside of the meetings at events etc.
Responsibilities
- Produce, collate and distribute agendas and papers to ensure Trustees receive them within the agreed timescale;
- Ensure meetings are quorum;
- Attend meetings and take accurate and objective minutes with timescales for action;
- Submit draft minutes for amendment/approval and circulate approved documents;
- Monitor and report back on actions;
- Maintain records of Trustees membership, attendance, and terms of office;
- Ensure compliance with relevant regulations and maintain confidentiality at all times;
- Provide procedural advice to the Trustee Board as required;
- Deal with the administration concerning new Trustee appointments;
- Initiate a welcome pack/letter to be sent to newly appointed Trustees, including details of terms of office;
- Monitor the dedicated email address regularly and respond/forward emails as appropriate;
Requirements
- Good standard of general education.
- Proven experience in an administrative or clerical role is essential.
- Excellent organisational and time-management skills.
- Strong written and verbal communication.
- Ability to maintain confidentiality and impartiality.
- Knowledge of charity governance regulations (or willingness to undergo training).
- Proficiency in using email, OneDrive / Sharepoint and online meeting platforms.
This role offers an exciting opportunity for individuals looking to make a meaningful impact within the community. You will be working in a small energetic team making a difference to families across Northamptonshire.
The work will be interesting and rewarding as your expertise helps to shape the future of the charity as it goes through a significant period of change and expansion.
Pay: Voluntary
Work Location: Northampton, Northamptonshire.
If you are interested in applying but would like to have an informal conversation to find out a little more, we are very happy to facilitate that.
Thank you for your interest.
"Before I never used to open a book because I thought I couldn’t read but now I can. I used to think it was boring reading before but now I don't." - from a learner working with an ALT Reading Coach
The Adult Literacy Trust (ALT) wants to help adult learners break the cycle of poor literacy by offering them personalised reading support.
We offer one-to-one literacy support as a complement to formal teaching in education settings. We are dedicated to ensuring that adults who wish to improve their literacy skills - and to increase their life chances - receive the help they need to become confident readers.
Would you like to support an adult learner to become a confident reader? We are looking for volunteers to become trained Reading Coaches and work with adult learners on a one-to-one (or sometimes one-to-two) basis.
What it looks like in practice:
- Meeting a learner weekly, on-site at their college campus, typically before or after their formal classes for about an hour a week
- Building a constructive relationship with a learner
- Helping to check the learner’s understanding, build their confidence in reading, and provide support where needed
- Helping the learner practice skills they’re learning in the classroom and encourage confidence and resilience so that they persist with their studies
Where and when:
We have opportunities across London and we'll work around your schedule.
ALT is partnered with a range of colleges across London as we assign you to a location that works for you. All our locations are listed on our website.
The timings are flexible - ALT match you to a learner based on your respective availability. Typically, most ALT sessions take place sometime between 10am-6pm, Monday to Friday.
Personal Specification:
No prior teaching experience or qualification is needed. We provide full training so that volunteers are confident to start their sessions. However, volunteers must:
- Be at least 18
- Be able to speak and write English well enough to communicate clearly.
- Have a minimum education of a secondary school level or equivalent (i.e. hold a GCSE or equivalent, in any subject).
- Be willing to undergo a DBS check (provided by ALT)
- Have the right to volunteer in the UK
About us:
The Adult Literacy Trust provides adults with one-to-one support to improve their reading skills and confidence, as a complement to formal education provision, ensuring that individuals who wish to improve their literacy skills receive the help they need to become successful readers, and to increase their life chances.
Delivered through a network of specially trained volunteer Reading Coaches, our charity works closely with learning providers - such as Further Education Colleges and Institutes for Adult Learning - to assist people from some of the most disadvantaged communities who could benefit from enhanced support, strengthening learners’ outcomes from their participation in adult community education.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trustees required – Evolve Counselling CIO (1181861)
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Location: remote/Cambridgeshire area
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Voluntary role: reasonable expenses paid
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Time commitment: 0-5 hours per month (estimated), mostly outside office hours
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Term: negotiable, e.g. interim/three years/extendable by re-election
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Application closing date: 7 July 2025
The Role:
Dynamic Trustees needed, with charity and commercial skills, to support mental health CIO. With an ambitious development programme up and running, we need to expand our Trustee Board. This is an exciting opportunity to join us at a crucial time of growing demand for our services.
About Us:
Evolve Counselling is a long-established charitable social enterprise, providing low cost, affordable or funded mental health counselling to adults in mainly Cambridgeshire and surrounding counties. Our counselling community is made up of 50 – 60 qualified self-employed practitioners, working part-time. We deliver talking therapies to adults – online and in person. Our service delivers around 500 counselling sessions per month to a broad range of individuals, many of whom would not otherwise be able to access counselling support. Evolve also provides supervision, reflective practice, critical incident support, and mental health awareness and related training, to organisations and businesses large and small.
What We’re Looking For:
Our Trustee Board is currently drawn from the counselling and therapies community, plus commercial and other charity backgrounds. Now, with crucial development of the CIO ahead, we are looking for new members to expand the Board to its maximum ten places and to gain skills and insight from an equal, diverse and inclusive group that takes in business skills, knowledge of charities, and experience of not-for-profit finances to make growth plans a reality.
The Board will keep us on track with good governance through oversight of our work and will also help our keen new CEO to secure a sound financial base from which to grow our operations to meet the ever-increasing demand for our services.
We welcome applications from individuals with backgrounds in any of the following areas:
- Business strategy and planning
- Commerce/industry
- Governance
- Working within the charity/CIO sector
- Financial management
- Legal expertise
- Health and wellbeing services
- Mental health counselling
- Health service commissioning or delivery planning
- Advocacy or advice services
- Data protection/GDPR knowledge
- Adherence to the Nolan Principles of Public Life
Application process: Please email with your CV and letter of application, stating why you’d like to become a Trustee at Evolve Counselling and how your skills and experience align with our plans for growth.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We urgently need volunteers who can provide a friendly face, shop for and deliver groceries to our clients.
The Age Connects shopping service is an invaluable lifeline to so many older, vulnerable members of our local communities, particularly those with no family or friends to offer shopping support. We know that older people can become frail, and those who have mobility problems, who no longer drive or don’t have access to the internet, may find it difficult to do their weekly shop.
As a shopper you will be providing a shop and deliver service for the client either on a weekly or fortnightly basis. You will collect their shopping list, carry out the shopping and deliver it back to them. It could be that you’re the only person they see or speak to that day or even that week and it can be an opportunity to have a chat with the client, provide them with information about other services they may need or to offer practical help.
This is a fee paying service, the client will pay £5 per shop to the charity. If you are a friendly, reliable and trustworthy, you can help. You need to be aged 18+, and to be able to make a commitment for a minimum of 6 months: we will also require two character references, and will carry out a DBS check before you can start. It is best if you have access to your own transport, as some clients do not live centrally, or require large shops.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Finance Volunteer for our Greenwich Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.
You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.
This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background.
Apply
Read through the role description carefully
Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.
Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.
As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.
This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.
Apply
1. Read through the role description carefully (available via file attached on the right hand side)
2. Apply online, and have a welcome chat with your support staff member
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.
Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.
As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.
This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.
Apply
1. Read through the role description carefully (available via file attached on the right hand side)
2. Apply online, and have a welcome chat with your support staff member
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone to support our small Communications & Marketing team with content and communications activity, as well as some marketing initiatives.
Develop and implement effective content and communications to engage and grow Mast Cell Action’s impact across the UK. Main responsibilities include management of website content, design and development of social media content and plans, as well as executing corporate communication strategy.
Main Duties and Responsibilities
Support delivery of our communications strategy, with focus on digital communications, content and community events.
Social media management and planning, including content creation (which must include video and design)
Administer and manage the creation and publishing of relevant, original, high-quality content (for all channels and member communications)
Assist in the development and deployment of the communications & marketing strategy
Undertake innovative marketing of events, with a focus on delegates and sponsors/advertisers
Planning, writing and coordinating of corporate communications, including Mast Cell Action's website and e-newsletters
Assist in the planning and execution of media relations and public affairs
Prepare accurate reports on overall performance across all of our key channels
Manage Mast Cell Action's brand and application
This job description should be seen as a guide to the main duties and responsibilities of the role and not as a permanent, definitive statement. The organisation will change and develop, and the duties and responsibilities may vary from time to time.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.
Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.
As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.
This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.
Apply
1. Read through the role description carefully (available via file attached on the right hand side)
2. Apply online, and have a welcome chat with your support staff member
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.
Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.
As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.
This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.
Apply
1. Read through the role description carefully (available via file attached on the right hand side)
2. Apply online, and have a welcome chat with your support staff member
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Getting the right support at the right time can make a world of difference.
In the challenging times following a terminal diagnosis or the death of a loved one, the Hospice has a range of support available. The Man Shed provides an alternative to formal support, enabling ‘Shedders’ to spend time with others in similar situations while engaging in a purposeful activity, learning new skills and enjoying friendship and support along the way. The primary aim of the Man Shed is to be a place to talk with others about anything and everything. Volunteers also help ‘Shedders’ to plan and safely work on their DIY projects, and make sure sessions run smoothly.
We’re looking for Man Shed Session Leader Volunteers for all sessions but especially Mondays and Thursdays. This is a weekly commitment of 6 hours per week, you will commit to 2 sessions on 1 day per week. Sessions take place from 10.30am-12.30pm and 1.30-3.30pm, with some time required to set up and leave the workshop tidy afterwards.
You’ll enjoy helping and teaching other users, be comfortable supervising the safe use of equipment, and offer a listening ear to the attendees.
Full training and support will be provided. You must be able to attend equipment training day.
If you’re motivated by the idea of joining a community where your time will make a difference to those who have experienced bereavement, we’d like to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Getting the right support at the right time can make a world of difference.
In the challenging times following a terminal diagnosis or the death of a loved one, the Hospice has a range of support available. The Man Shed provides an alternative to formal support, enabling ‘Shedders’ to spend time with others in similar situations while engaging in a purposeful activity, learning new skills and enjoying friendship and support along the way. The primary aim of the Man Shed is to be a place to talk with others about anything and everything. Volunteers also help ‘Shedders’ to plan and safely work on their DIY projects, and make sure sessions run smoothly.
We’re looking for Man Shed Session Leader Volunteers for all sessions but especially Mondays and Thursdays. This is a weekly commitment of 6 hours per week, you will commit to 2 sessions on 1 day per week. Sessions take place from 10.30am-12.30pm and 1.30-3.30pm, with some time required to set up and leave the workshop tidy afterwards.
You’ll enjoy helping and teaching other users, be comfortable supervising the safe use of equipment, and offer a listening ear to the attendees.
Full training and support will be provided. You must be able to attend equipment training day.
If you’re motivated by the idea of joining a community where your time will make a difference to those who have experienced bereavement, we’d like to hear from you!
The client requests no contact from agencies or media sales.