Community volunteer roles in mayfair, greater london

Join Our Founding Board of Trustees at SUNSHINE

Are you a visionary leader ready to steer transformative change? As we launch SUNSHINE—a soon-to-be registered charity committed to combating loneliness and forging genuine human connections—we invite experienced, passionate individuals to become our inaugural Board of Trustees. Your strategic guidance will be essential in shaping our future and ensuring we launch with the highest standards of governance and impact.

About SUNSHINE

At SUNSHINE, we believe that every person deserves to feel connected and valued. Our grassroots initiative is designed to spark joy, foster community, and provide innovative solutions for social isolation. As we prepare for official registration and set our mission in motion, your leadership will play a critical role in defining our direction and legacy.

Your Role as a Trustee

As a founding member of our Board of Trustees, you'll be at the helm of SUNSHINE's strategic evolution. Your insights and expertise will ensure we build a robust framework for success, guiding us through the essential stages of registration, compliance, and sustainable growth.

Key responsibilities include:

• Strategic Leadership: Define SUNSHINE’s vision, mission, and long-term strategy as we transition from start-up to impactful charity.

• Governance & Accountability: Establish and uphold the highest standards of ethical practice, legal compliance, and financial oversight.

• Risk & Opportunity Management: Identify potential challenges and opportunities, ensuring the charity's resilience and adaptability in a dynamic environment.

• Resource Development: Oversee funding strategies and resource management, laying the financial groundwork that supports our mission and future growth.

• Stakeholder Engagement: Build and nurture relationships with key partners, sponsors, and the community to drive collective impact.

• Charity Set-Up: Guide and lead on the formal processes including registration with the Charity Commission, HMRC account set‐up, and the development of robust operational policies.

What We’re Looking For

We are seeking dedicated trustees with:

• Proven Leadership: Demonstrated expertise in governance, strategic planning, or financial stewardship within charitable or non-profit settings.

• Vision and Passion: A genuine commitment to community well-being and a passion for creating systems that empower and connect individuals.

• Innovative Thinking: The ability to adapt to the dynamic nature of a start-up charity, balancing bold ideas with meticulous attention to detail.

• Collaborative Spirit: A willingness to work closely with a diverse team and an openness to new perspectives that drive collective success.

• Commitment to Excellence: An eagerness to shape policies, uphold accountability, and be instrumental in building a sustainable and far-reaching organisation.

Why Join SUNSHINE’s Board of Trustees?

Becoming a trustee with SUNSHINE is more than a role—it’s a chance to craft a legacy. By lending your expertise at this pivotal stage, you will:

• Shape the Future: Directly influence the strategic direction and governance of a charity dedicated to changing lives.

• Build a Legacy: Contribute to a foundational framework that ensures our long-term success and impact on community well-being.

• Drive Innovation: Help steer a dynamic start-up environment where every decision you make contributes to groundbreaking community solutions.

• Experience Deep Fulfillment: Enjoy the profound satisfaction of making a lasting difference while collaborating with like-minded leaders committed to social change.

Step Into Leadership with SUNSHINE

If you’re ready to bring your wealth of experience and passion for impactful change to an organisation poised to transform communities, we invite you to join our inaugural Board of Trustees. Help us lay the cornerstone for a future where every individual shines with the light of connection and empowerment.

Welcome to SUNSHINE—where visionary leadership creates brighter tomorrows.

Child abuse has no place in childhood. The power to prevent it lies in communities across the UK.

Taking place on Friday 6th June , Childhood Day is the NSPCC’s national flagship day of fundraising and action that brings communities together and gives everyone a way to help keep children safe. Are you with us?

Childhood Day collections will be taking place across the UK from May – June. We have a number of collections across London that we need volunteers for.

We have collections at : 

Victoria station :  5th June

Trafalgar Square : Fri 7th June

Sloane Square : Fri 7th June

Bromley High Street : Fri 7th June

Kings Cross : Tues 4th June

Liverpool Street : Tues 4th June

Will you play your part in keeping children safe by volunteering now? Sign up to your local CHD collection.

Take to the streets with us across the UK this May and June and help us collect donations for the NSPCC.

 Joining us on the streets will be great fun, you will get to meet lots of new people and will be supported from the moment you sign up. Join us in three simple steps:

1.Sign up online

2  Enter your postcode and pick a time and venue that suits you

3 .Take to the streets!

Together, we can protect children and prevent abuse.

Volunteer Befriender

Octavia works with people affected by unemployment, ill health, social isolation or low income to connect them with opportunities for positive personal change. Our vision is to build stronger, happier and healthier communities in central and west London to help create an enriched life where we live. Please help us to do this by volunteering to befriend a member of the local community, who is isolated and vulnerable, in Westminster or Kensington and Chelsea.

Reasons to volunteer

Would you like to assist an isolated person in your local area? Would you like to provide them with the emotional support, social skills and confidence that will help them to feel happier in their everyday life?

 You will know that you have helped someone to move on in their life and take part in society
 Full induction, ongoing training and support. This includes training on: communication, empathy, health and safety, confidentiality and safeguarding
 Opportunity to enhance your CV and to learn new skills
 We are able to provide references to employers and/or further education establishments
 Travel costs and out of pocket expenses reimbursed on the provision of receipts*

What would I be doing?

 Meeting once a week with the person you have been matched with, in their own home or an agreed public place, at a mutually agreed time
 Encourage communication on a shared interest or topic
 Arrange activities and listen to your Befriendee with empathy and encouragement
 On occasion you may be asked by your befriendee to accompany/escort them outside on a one to one basis or do some shopping in circumstances where they are unable to

What skills are we looking for?

 Good communication skills
 Understanding of empathy and the needs of people with isolation issues
 Understanding of confidentiality
 Able to use own initiative and work unsupervised, reliable and trustworthy
 We ask that you volunteer for 1 hour per week, for a minimum of 6 months

Sounds great! How do I sign up?

When you aplply, we ask for 2 references but these do not need to be from employers. For instance, they can be character references from college tutors or support workers who know you well. We also carry out Enhanced Disclosure checks on all volunteers, but this would only happen if we both agree that Befriending is the right fit for you.

We are committed to equality and diversity and welcome applications from all sections of the community. Please contact us should you prefer to apply over the phone or via hard copy, for accessibility reasons. If you require any adjustments due to a disability (including: physical, psychological or neurological disease or disorders) in order to get the most out of your time volunteering with us, please do let us know so that we can ideally facilitate this.

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a trial shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are primarily looking for Saturday volunteers, as this is our busiest day.  We are looking for volunteers who would ideally like to donate 2-4 shifts per month, either as a 10-1.30pm shift, or a 1.30-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Join the Board of an organisation that is changing places and changing lives.

Groundwork is the community charity with a green heart. Our mission is to create a fair and green future in which people, places and nature thrive. We believe that big global issues – the economy, the environment – have a big local impact. Groundwork East operates throughout the East of England helping communities find practical solutions to the challenges they face. We have a profound moral commitment to respond and grow to meet the anticipated demand for our services.

Role: Non-Executive Director / Trustee
Groundwork East has almost 40 years of experience in delivering bespoke projects that use the environment as a catalyst for building a more sustainable future.

Groundwork involves residents, businesses and other local organisations in practical projects that improve the quality of life, bring about regeneration, and lay the foundations to make sustainable development a reality in local communities.

Our mission has never been more important and we are seeking passionate and committed Trustees who want to drive growth and be part of our ambitious plans. We are deeply committed to being representative of the areas we serve and invite applications from all areas of society.

We are looking for up to 4 trustees to join our strong and engaged Board to bring fresh ideas and new insights with skills developed through lived experience. Expertise that is of particular interest to us includes:

• Finance
• The Environment including energy and water management
• Communications and Marketing
• Knowledge of key partnership networks in our region
• Fundraising and Income generation
• Charity law and Governance

We are an equal opportunities employer and we are committed to securing diversity amongst our Board of Trustees.

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Closing Date: 2 June 2025

Stage 1 interview (by phone) 16-19 June 2025

Stage 2 Interview (in person) Wednesday 9 July 2025

Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

Role Overview

As a Pre-Production Assistant, you will support the Video Production Manager and team in all stages of video production, focusing primarily on the pre-production phase. Your role will be crucial in ensuring that our video projects are well-planned and executed smoothly. You will be involved in tasks ranging from script writing to stage setting, ensuring that all necessary preparations are in place for successful video production.

Main Responsibilities

• Collaborate with the Video Production Manager to develop and refine scripts for various video projects, conducting research to gather relevant information and insights to inform script content.

• Assist in planning and setting up stages for video shoots, including arranging props, lighting, and other necessary equipment, and coordinate with the production team to ensure all stage elements are in place.

• Work with the Video Production Manager to create detailed production schedules and timelines, and coordinate with cast, crew, and other stakeholders to ensure everyone is informed of shoot dates and times.

• Assist in identifying and securing suitable locations for video shoots, conducting site visits to assess the suitability of locations and addressing any logistical considerations.

• Organize and manage all pre-production materials and resources, including scripts, shot lists, and production notes, ensuring all necessary permits and permissions are obtained for filming locations.

• Act as a point of contact between the pre-production team and other departments, ensuring smooth communication and collaboration, and provide regular updates to the Video Production Manager on the progress of pre-production tasks.

Essential

• Working Knowledge of pre- production

• Good interpersonal skills with ability to get on with people at all levels.

• Strong organizational and time management skills.

• Excellent written and verbal communication abilities.

• Creativity and attention to detail in script writing and stage setting.

• Ability to work collaboratively within a team environment.

• Basic IT understanding

• Experience in camera set-ups for live events /ob-doc /scripted content

• Appropriate DIT practices for media management 

• Working knowledge of audio production and basic audio set-ups for live events and recorded audio. 

• To show professionalism at all levels and in all environments

• Strong team player

• Working knowledge of file codecs and wrappers

• Digital Asset Management (Utilising enterprise versions of Google Drive etc).

Desirable

• Committed to working with the community with a passion for helping others less fortunate

• Working Knowledge of Pre production Video Production Editing Platforms: After Effects, Da Vinci Resolve

• 3-5 + years of production in broadcast and film

• Understanding of broadcast acquisition standards for file deliveries

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

Production roles are hyrbid therefore proximity to London is beneficial as trips to Kingston will need to be made, with reasonable travel expenses paid. 

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated. 

Who are we?

Switchboard LGBTQIA+ exists to provide members of the LGBTQIA+ community, as well as their friends, family and those supporting them, with a listening service that they can contact via phone, instant message and email between the hours of 10am to 10pm every day.

We are happy to talk to service users about any topic they wish. Topics we often talk to service users about include: sexual health, safer sex, relationships, coming-out, gender identity, transitioning, mental health, experiences of hate crimes, support for meeting other LGBTQIA+ people and making friends, and much more.

However, we want to also be upfront and transparent about the fact that not all of our conversations are positive or constructive. Our volunteers can also be exposed to abuse from the public, manipulative callers, sexual fantasies and safeguarding concerns.

Training for POC volunteers

At Switchboard we are working to ensure that our volunteer membership reflects everyone within the LGBTQIA+ community. We want service users to be able to speak with volunteers who can empathise with their experiences and volunteers to connect with folks from a wide range of different backgrounds, cultures and identities.

To help enable us to do this even more, we have created brand new dedicated training groups for different identities within the LGBTQIA+ community. 

This group training group is specifically set up for people of colour. By joining this group, you'll undertake our Core Acceptance Training programme which equips you with the skills needed to support those contacting us via phone and instant message. Our hope is that this safe space enables you to freely ask questions, put our listening toolkit into practice and discuss approaches to different scenarios in an engaging, enjoyable way.

Who are we looking for?

To ensure we can provide a high quality service to those who contact us, we are looking for volunteers who:

• Simply put, like communicating and chatting with other people (you’re most likely a people-person who feels energised by this type of communication)

• Feel comfortable taking calls and speaking over the phone to people you do not already know

• Are familiar with different instant messaging platforms (such as WhatsApp and other chat tools) and the types of communication they might receive

• Are able to read between the lines to decipher messages

• Are good listeners who let others lead conversations and instead create the space they need

• Are able to ask broad, open questions to keep conversations flowing

• Understand the importance of using the right tone when communicating in writing, and are able to flex their writing style to suit different people

• Have a strong attention to detail, with a particular focus on spelling and grammar

• Are able to evaluate sources of information and identify those that can be trusted, from those that cannot

• Know when to challenge and when to step back

• Have essential digital literacy skills (such as using email tools such as gmail and outlook, search the web for information and copy and paste website URLs)

• Understand and support our mission

• Have an awareness of the challenges facing the LGBTQIA+ community

• Are empathetic in nature

• Agree to uphold our values of being non-directive and non-judgemental

URBAN YOUTH - VOLUNTEER WITH US!

New Start-Up - New Beginning - Endless Opportunities

We're looking for an organised and enthusiastic individual to join us at Urban Youth in the volunteer role of Volunteer Coordinator, where you will play a crucial role in supporting our mission to make a meaningful impact on young people’s lives across London.

In this role, you will:

• Recruit and Onboard Volunteers helping to grow our team by attracting passionate and dedicated volunteers, facilitating the application process, and ensuring a welcoming and informative onboarding experience.

• Act as the Primary Point of Contact for our volunteers, ensuring they feel valued, motivated, and supported in their roles.

• Coordinate Volunteer Activities and organise volunteer schedules, assign tasks, and manage attendance to ensure smooth and effective running of our programmes and initiatives.

• Develop Training Programmes, including identifing training needs and organise engaging, interactive sessions to help volunteers thrive in their roles and develop skills.

• Promote Team Spirit by fostering a positive and collaborative environment among volunteers, organising team-building activities to ensure everyone feels part of the Urban Youth family. You will build a close knit team spirited community of volunteers.

• Maintain Records and keep accurate records of volunteer information and activities, ensuring compliance with Urban Youth's policies and procedures. This includes creating and maintaining the volunteer database and other files.

• Raise Awareness and represent Urban Youth at community events, helping to raise awareness of our work and attract new volunteers.

We're Urban Youth

Urban Youth is an exciting and vibrant new start-up youth work organisation based in London, passionate about empowering London's youth to get involved, discover their path, and shape their destiny. Our vibrant community organisation is dedicated to uplifting young people through engaging, impactful youth work activities that inspire growth, connection, and self-discovery.

JOIN US AT URBAN YOUTH

Get Involved | Discover YOUR Path | Shape YOUR Destiny

HiDDEN are looking for an inspiring, forward-thinking Independent Chair to lead our growing network of heritage organisations into an exciting new chapter.

Job Description

HiDDEN is a dynamic and supportive network that champions Greater Manchester’s rare, overlooked, and underrepresented heritage. 

This voluntary leadership role is a unique opportunity to shape the future of a dynamic, mission-driven network that champions the hidden stories of Greater Manchester — stories that deserve to be uncovered, celebrated, and preserved. As Chair, you will bring strategic vision, support strong governance, and act as a key advocate for the network at both regional and national levels. You’ll play a vital role in steering our growth, deepening our impact, and ensuring that inclusion, integrity, and collaboration remain at the heart of everything we do. 

Key Responsibilities

• Governance and Oversight Ensure alignment with HiDDEN’s purpose, vision, and values.
• Oversee the adherence to the HiDDEN Code of Conduct.
• Facilitate the annual review of the members’ agreement and the Code of Practice.
• Meeting Facilitation Chair bi-monthly HiDDEN planning meetings, fostering inclusive and balanced discussions. Guide decision-making processes to achieve majority consensus in line with network objectives.
• Strategic Leadership Lead the development and refinement of HiDDEN’s strategic initiatives. Advocate for the network’s sustainability, identifying opportunities for growth and impact.
• Collaborate closely with Manchester Histories, the identified organisation for project management, to ensure effective implementation of strategies and initiatives.
• External Representation and Advocacy Represent HiDDEN at national and regional conferences, events, and within the heritage sector.
• Act as an ambassador for HiDDEN, promoting its mission and objectives to external stakeholders. Build and maintain relationships with key partners and funders.
• Conflict Resolution Mediate disputes within the network, ensuring fair and transparent resolutions.
• Provide impartial guidance and support to members to maintain positive relationships.
• Evaluation and Reporting Report on network activities and outcomes at planning meetings to ensure transparency and accountability.
• Lead the process for reviewing and adjusting network goals and strategies based on the needs of the network 

Person Specification

Experience: 

• You may have gained experience in leadership, governance, or planning through a variety of paths — including study, early career roles, volunteering, activism, or community engagement. 
• A background in the heritage, cultural, or nonprofit sectors is helpful but not essential.  We value lived experience and insight into the challenges and opportunities facing small or underrepresented organisations. 
• Skills and Attributes:  Excellent communication and interpersonal skills.  Ability to facilitate inclusive discussions and achieve consensus. 
• Strong strategic thinking and problem-solving skills. 
• Ability to act impartially and mediate conflicts. 
• Passion for heritage and a commitment to HiDDEN’s values of inclusivity, knowledge sharing, and environmental responsibility. 
• Commitment:  Willingness to commit 1-2 days per month, including participation in bi-monthly planning meetings. 
• Enthusiasm for working with a network of small to medium organisations to achieve shared goals.

Herts Disability Sports Foundation is where everyone (absolutely everyone!) is empowered to experience the joys of belonging, achieving and physical activity. Through our diverse activities, individuals become functionally fitter, but also develop self-esteem, confidence and life skills as they connect with and belong to a safe community of others like them.  And we have a lot of fun!  

The Board would like to appoint a Trustee with Human Resources skills and experience to challenge and support the Board and Senior Management Team.  We plan to expand our services across the county over the coming years and are looking for a Trustee who will share their skills to support and drive our strategy.  Above all, our Trustees should be passionate about what HDSF is striving to achieve.

We operate in Hertfordshire and are now being recognised across the county as a source of expertise for disability sport and physical activity - from our track record, the skills of our staff and our open commitment to ‘practise what we preach’ on a daily basis.HDSF believes that quality of life can be improved through involvement in sports and physical activity opportunities - and that everyone should have access to these benefits.  The Charity exists to provide support, education, training and the opportunity to take part in sporting activities for individuals who struggle to access sport and physical activity - to improve physical health and wellbeing.

We aim to be an inclusive organisation, and welcome applications from anyone interested in supporting our purpose, particularly from those who have lived experience of disability (either personally or through their role as a parent/carer) and/or the sectors of our community which are often under-represented on charity boards.

In return, we offer the opportunity to join a diverse and lively Board of Trustees.  We are passionate about HDSF and have a keen interest in the disability community and physical activity.  We each bring a different set of skills to the Board (which we think is a real positive) and we try to ensure that each Trustee has the opportunity to make a difference to HDSF, using their personal and professional skills in a way that is both enjoyable and personally rewarding. 

Who They Are

TACO! (Thamesmead Arts and Culture Office) is an artist-led organisation and registered charity based in Thamesmead, South East London. It supports research, production, and exchange within the arts. TACO! is committed to nurturing artists and artistic practices as viable, valued, and vital components of creative communities, a progressive civic society, and the pursuit of shared equitable futures. Founded as an ongoing, embedded, and socially engaged artistic enquiry, TACO! investigates what art can be and what it can do.

The Role

The Board of Trustees at TACO! holds responsibility for the organisation’s overall governance and strategic direction. Trustees play a crucial role in ensuring TACO!’s long-term artistic, social, and financial sustainability.

TACO! is currently seeking individuals who are eager to make a meaningful contribution by volunteering their skills, experience, ideas, and passion to the organisation’s development and future direction.

TACO! is especially interested in individuals who:

• Are passionate and committed to contemporary art, artistic practices, artists, and the broader visual arts ecology.

• Can offer diverse representation, lived experiences, and professional perspectives to enrich the organisation and its board.

• Possess knowledge and experience of working strategically with children and young people in cultural, educational, or social settings.

• Have expertise in driving social change, strengthening civil society, and supporting community organising efforts.

• Bring experience in public communications, PR, marketing, or strategic positioning within the arts and culture sectors.

Level the Playing Field in Development

Level the Playing Field in Development (LPFDev) is led by a community of volunteer contributors working towards shifting aid narratives & practices from a decolonial lens.

Systematic and ongoing challenging to harmful narratives and practices in the global development sector.

Addressing deep-rooted colonial structures and advocating for equity, anti-racism, and decolonisation approaches.

Moving beyond discussions to practical solutions

Collective intentionality within the global development community

Providing a safe platform for open and candid discussions

We encourage volunteers to come with openness and no judgement. We love creativity and people who are willing to learn and use the skills they have for change.

Grants & Partnerships

Volunteer Role Description (remote, unpaid)

Research and track grants aligned with our values

Assist with partnership mapping and outreach

Support proposal development and donor communications

Contribute to building a funding strategy rooted in equity and solidarity

Ideal for someone passionate about social justice, decolonisation, and ethical development practice, with a knack for relationship-building and thoughtful writing.

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

3-5 months

We are looking for volunteers who can meet with our clients in and around Central London on a regular weekly or fortnightly basis for at least six months, longer if possible. 

Your meetings might involve sitting and chatting in our clients home or going out together, for a walk, a talk in a coffee shop,  for a wonder around the shops, or even visiting places of interest, museums for example.

Our clients are older 1st and 2nd generation Scots living in London who are lonely or socially isolated, and would benefit from regular companionship. Our service works across London, currently, we have clients waiting in Islington, Camden, Tulse Hill,  Brockwell, Putney and other areas. 

We provide training before you start, ongoing support once you are matched, out of pocket expenses, references, social events newsletters and more! 

Giving someone who is lonely, socially isolated, or needs someone to venture out with,the simple gift of time and companionship could make the world of difference to their emotional and physical wellbeing,   As one of our Buddies said recently, “this is an easy, very meaningful way to help someone and is immensely rewarding and fun!”  

Please note, this is an unpaid voluntary role and applicants must be living in or around the London area. 

Please contact us for more information, and a very warm welcome!

Skills & Characteristics Required for Befriending are:

• Able to hold a good conversation and listen well  
• Friendly, warm, non-judgemental 
• Honest, trustworthy, reliable and committed to helping others
• Empathy and patience
• An understanding of the need to work within the framework of our policies and procedures.

We will process a DBS check for all successful applicants and request two references.

Richmond Arts Service offers a range of events and festivals throughout the year as part of its diverse programme, including the Richmond Arts and Ideas Festival and the Christmas Shopping Weekend at Orleans House Gallery. Volunteers help support these events through a variety of responsibilities, ensuring their success.

Tasks and Responsibilities

• Providing a warm welcome when engaging with participants, providing information and signposting
• Checking in participants against booking details
• Supporting staff with preparation, setup and packing away of events
• Travelling to a variety of venues across Richmond borough
• Support with advertising events and festivals
• General event support
• Informing attendees of event terms and conditions and room use requirements
• Collecting visitor feedback and evaluation during and after events
• Representing Richmond Arts Service and the gallery

What we hope you will get from the role

• The opportunity to meet people and communities from across West London and beyond
• Experience of supporting delivery of events to a range of audiences
• Potential to support project teams with the planning and delivery of events and festivals
• Development of training and coaching skills through supporting other volunteers
• Development of strong communication and interpersonal skills
• Valuable experience at a contemporary art gallery, crossing the arts, cultural and heritage sectors

Training and Support

We will provide training and an induction which covers all aspects of the role. On-going support and supervision will be provided by staff throughout your time with us. Additionally, there are regular training sessions to supplement and further your initial training, as well as a varied programme of volunteer events and activities to join in, meet people and learn something new!

Desirable qualities and experience

• Enjoyment of engaging with the public
• Experience of or eagerness for supporting events with a range of audiences
• Enthusiasm for contemporary art, culture and/or heritage
• Willingness to learn
• Confident when meeting new people
• Good time keeping

Availability

Events and festivals take place throughout the year, during day times, evenings or weekends. We are flexible to ensure volunteering fits with your schedule.

Location

This role can be based across Richmond borough, although several events may take place at Orleans House Gallery.

Expenses

We will cover travel expenses up to £14 per day.

How to Apply

Please complete our application form through our website.

Our Volunteers Co-ordinator will then contact you for an introductory chat, to learn more about your interest in volunteering and discuss the role further.

Background 

Richmond Arts Service is based at Orleans House Gallery on the Riverside in Twickenham, promoting arts and culture through a programme of contemporary art exhibitions, festivals, events and activities for everyone in the community.

We foster creativity and enjoyment of the arts, enable people to reflect on their lives and develop new ways of seeing the world. We bring thought-provoking art to the Borough and cultivate a network of individuals, organisations and programmes that nourishes the arts, local organisations and communities. 

Home to the Richmond Borough Art Collection, comprising of over 4,400 artworks, at a site with a rich 300+ year history, Orleans House Gallery works with local, national and international artists and community partners to engage with the community, as we have done since 1972.