Community volunteer roles in mayfair, greater london

Who are we?

Switchboard LGBTQIA+ exists to provide members of the LGBTQIA+ community, as well as their friends, family and those supporting them, with a listening service that they can contact via phone, instant message and email between the hours of 10am to 10pm every day.

We are happy to talk to service users about any topic they wish. Topics we often talk to service users about include: sexual health, safer sex, relationships, coming-out, gender identity, transitioning, mental health, experiences of hate crimes, support for meeting other LGBTQIA+ people and making friends, and much more.

However, we want to also be upfront and transparent about the fact that not all of our conversations are positive or constructive. Our volunteers can also be exposed to abuse from the public, manipulative callers, sexual fantasies and safeguarding concerns.

What is our over 50's club?

Our over 50's club is a new initiative for Switchboard. 

We want to create a space that enables older members of the LGBTQIA+ community to volunteer with us on our phone lines and instant messaging service, whilst providing a social element that encourages volunteers to come together at our London HQ. 

This club will meet on both Mondays and Tuesdays during the day (you can choose which day works better for you), completing a shift either between 10am to 1pm or 2:00pm to 5:00pm. You can join us weekly or bi-weekly, whichever you prefer.

We then come together between 1pm and 2:00pm to have lunch (paid for by us) and a good natter! 

Volunteers who support Switchboard in this capacity are trained to take both phone calls and respond to instant messages. They do not respond to emails, however. 

Who are we looking for?

To ensure we can provide a high quality service to those who contact us, we are looking for volunteers who:

• Simply put, like communicating and chatting with other people (you’re most likely a people-person who feels energised by this type of communication)

• Feel comfortable taking calls and speaking over the phone to people you do not already know

• Are familiar with different instant messaging platforms (such as WhatsApp and other chat tools) and the types of communication they might receive

• Are able to read between the lines to decipher messages

• Are good listeners who let others lead conversations and instead create the space they need

• Are able to ask broad, open questions to keep conversations flowing

• Understand the importance of using the right tone when communicating in writing, and are able to flex their writing style to suit different people

• Have a strong attention to detail, with a particular focus on spelling and grammar

• Are able to evaluate sources of information and identify those that can be trusted, from those that cannot

• Know when to challenge and when to step back

• Have essential digital literacy skills (such as using email tools such as gmail and outlook, search the web for information and copy and paste website URLs)

• Understand and support our mission

• Have an awareness of the challenges facing the LGBTQIA+ community

• Are empathetic in nature

• Agree to uphold our values of being non-directive and non-judgemental

We’re looking for a new fundraising volunteer and/or director! Are you passionate about securing funds for grassroot organisations?

This opportunity involves overseeing Fuel Poverty Action’s fundraising plans and strategy, reaching out to donors and promoting our vital campaigns through grant bids to help end fuel poverty in the UK. 

This role would require an average of 16-20 hrs per month and can be done remotely. We are also open to you joining FPA’s board of directors, subject to capacity and experience. 

This offers a chance to directly contribute to tackling fuel poverty and ensuring access to affordable energy for all whilst strategizing and learning alongside great activists. If you're eager to contribute, we’d love to hear from you!

Tasks:

• Organise and manage our fundraising planning and pipeline

• Reach out to potential donors and help build relationships

• Lead on grant applications

• Work closely with the team to develop new fundraising strategies

• Contribute ideas and experience to FPA campaigns

Closing date for applications:  April 20th 2025

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

The Islington Centre for Refugees and Migrants currently has volunteering opportunities from late April/early May available for our online English lessons.

Aimed at a wide range of clients whose English spans the spectrum of absolute beginners to higher levels, we offer daily online classes where practising spoken English in small groups with volunteers is a core part of our schedule.

Future opportunities may be available to those wishing to run their own class, depending on experience. 

Please get in touch if you have teaching experience OR equivalent qualifications (e.g. CELTA/TEFL/ESOL) and would like to be a volunteer teacher in our online classes headed up by our English Language Coordinator. 

Please refer to the Job Description for more details on the role.

You will be subject to a DBS check for this role.

Main purpose of job: To host our Parent/Carer online community support group as part of Mast Cell Actions community support services.

Key tasks include:

· Host support sessions with professionalism and enthusiasm.

· Moderate Q&A sessions, and facilitate audience interaction to keep participants engaged.

· Manage technical aspects of virtual events, to ensure smooth execution.

· Take the register and send post event emails using our bespoke event platform

· Raise safeguarding concerns using internal processes and procedures. Training will be provided

· Maintain confidentiality and follow charity policies and procedures

· Undertake relevant training

Key Objectives Include:

· The main purpose of this role is to facilitate and host our Parent/Carer Support Sessions alongside another volunteer

· Host support sessions in a manner that captivates and engages the audience, keeping them interested and actively participating throughout the event.

· Reassure and validate participants' experiences whilst encouraging story-sharing.

· Manage the technical aspects of virtual events proficiently.

· Represent Mast Cell Action professionally at all times, demonstrating strong communication skills, reliability, and adaptability in a virtual environment.

Experience/skills required:

· Proven experience as a virtual event host, moderator, or similar role is desirable but not essential as we can train you.

· Must have personal experience of being a parent or carer for a child with MCAS or suspected MCAS

The Martin James Foundation (MJF) is a global network of charitable organisations working with a shared vision of a world in which children grow up and thrive in safe and loving families.

Through our work, we strive to bring an end to institutional care for children, including orphanages, by engaging in family strengthening work and gatekeeping to prevent family separation, reunification and reintegration of children back into their families and communities when possible and facilitating family-based alternative care when it is necessary. 

The Foundation is comprised of the following:

• MJF Global - utilises technical and financial resources generated by the Foundation to invest in partner organisations that support children and families in various countries, contributing to the global efforts in deinstitutionalising care practices.

• Key Assets - independent, non-profit fostering agencies in Australia, Canada, Japan, and New Zealand delivering charitable services for children, families and communities.

The Role:

The Martin James Foundation is currently seeking a new Chairperson. This is an exciting time for the Foundation as we continue to deliver on our new Strategy. We are looking for an individual who will contribute to guiding the charity on its mission to support children and families around the world.

For the Chairperson role, we are hoping to attract candidates with the following:

1. Required - Experience in a leadership capacity within the i) children’s social care sector, ideally foster care and/or family support services, ii) and/or in the provision of global development,
2. Required – Time commitment – availability to prepare for and attend quarterly board meetings, quarterly sub-committee meetings and monthly CEO catch-ups (estimate 8hrs per month),
3. Location – UK, or amenable to attend meetings within GMT working hours, and amenable to attending one face to face meeting per annum.
4. Desirable – Local or national government engagement experience, such as securing and delivering contracts or lobbying for policy change,
5. Desirable – Prior experience as a Charity Trustee (or non-UK equivalent), ideally as a Chair

Applications from people with experience in the practical, operational delivery of community and development projects, either in the UK or internationally, would be highly welcomed.

Board positions are voluntary, but reasonable expenses will be reimbursed, and any training costs will be covered.

The Martin James Foundation strives to enable a diverse range of participation and contributions, and we welcome applications from all ages and backgrounds. People with lived experience of alternative care, and from people outside of the UK are encouraged to apply.

Join us our Chair of the Board of Trustees

 We are seeking an inspiring Chair who will play a vital role in shaping our future.

Are you passionate about making a positive impact in the community? Do you have a strong desire to contribute your skills to a cause that matters? We invite you to become the new Chair of our Board of Trustees and be a driving force for change!

Who we are

CAYSH is a purpose driven charity, dedicated to making a difference to the lives of young people. We believe in the power of community, collaboration and transparency to create lasting change. We provide supported housing, advice and guidance to more than 100 vulnerable, homeless young people.

Our Community Interest Company has a separate board and exists to provide 24/7 concierge services to young people at CAYSH and externally to vulnerable adults with complex needs.

What we are looking for: An individual who will provide strategic guidance, support our growth and provide governance leadership. You will also support us in making a difference to the lives of young people and vulnerable adults.

While working collaboratively with our CEO, dedicated team of staff, trustees and directors you will support and oversee the activities of our organisation and have oversight of board and committee activity and decision making.

 Why you should join us as our Chair:

Impact: Be part of an organisation making a real difference to the lives of homeless young people. Leadership: Support our strategic decision-making and shape the future direction of the organisation. Fulfilment: Experience the satisfaction of knowing that your efforts contribute to positive change.

We want to work with a Chair who is an experienced trustee or director, with a career background that will raise the work of the CAYSH Group and champion our vision and mission. We endeavour to grow our organisation and particularly welcome applications from anyone who will support our business growth strategy. Commitment to safeguarding young people and vulnerable adults is essential, as well as the commitment to equal opportunities and eliminating discriminatory practice.

Time commitment:

Our Trustees and Directors provide a valuable and positive contribution, building on our strengths and ensuring our results are sustained. There are currently 9 Trustees / Directors within the Group who bring a wide range of skills, knowledge and experience to the organisation.

You will attend an average of 4 Board meetings and up to 4 Committee meetings a year, plus Trustee / Director away-days & other events, such as AGM. Meetings are held outside regular business hours and are mostly online. Events (including strategy days, AGM and service user get-togethers) usually take place at our offices in Croydon.

How to Apply: If you are ready to embark on a rewarding journey and to become the Chair of Board of Trustees with CAYSH, we would love to hear from you! Please submit a brief statement outlining your interest and the skills you bring to our organisation.

Apply now and become a catalyst for positive change! Together, let's build a better future.

Safeguarding Lead Trustee
Location: London (Hybrid)
Remuneration: This is an unremunerated role. However, expenses such as childcare, care for other dependants, and travel will be covered to support attendance at board meetings.

Our client is a registered Charity Incorporated Organisation that aims to support and invest in young people (predominantly 18-25 years old) through their adolescent years which can be difficult because of both personal circumstances and the injustices in society. They fund work nationally, as well as having a specific focus on several counties in the South East of England. The grants they make total c. £3 million per year.

The Trust has evolved a lot over the years and is very much values driven around their mission “to bring lasting change to the lives of young people; investing in them as powerful forces for change and acting upon their right to be heard in pursuit of a fair and just society.” They really want to be a foundation that listens well and gives young people power to change and improve society whilst staying responsible, trusting and progressive. They do this primarily by providing grants to organisations working with young people, influencing youth policy alongside them and investing directly in young changemakers.

The Trust is looking for a new Safeguarding Lead Trustee to join their inclusive, inspiring and professional Board. You will be the champion for safeguarding throughout the organisation and Board and will bring excellent experience around safeguarding young people, with support from the Safeguarding Committee. Our client encourages applications from younger candidates for those who feel they have similar and relevant experience even though this may be your first time board/trustee role.

Most importantly, this individual will be motivated to live the Trust’s values and share their vision of a world where all young people have hope, access to the support they need, a stake in society and influence over their futures. Our client are committed to centering the voices of those they seek to serve. Their board and staff team have relevant lived and learnt experiences to help us fulfil their mission. They listen to the communities they seek to serve both directly and broadly to have as accurate of an understanding as possible about the issues that those they’re here to serve are facing.

For further details about this exciting opportunity, please refer to the full appointment brief attached below. To apply, please click ‘Redirect to Recruiter’.

Deadline for applications: 18th May
Interviews with client: w/c 26th May or 2nd June

This is an exciting opportunity to get involved as a Learning Trustee in an engaging, decision making role in a charity that inspires and empowers young disabled adults to live fulfilling, independent lives – promoting personal development through the arts.

About the Orpheus Centre

The Orpheus Centre is a charity and college which supports young disabled adults aged 18-25 to learn essential life skills, gain formal qualifications and prepare for future employment.

There are currently 66 students with 21 living on site in Godstone, Surrey. Students come from across the UK and all have a love of the arts.

Started by lyricist and musician Sir Richard Stilgoe, the organisation offers learning, care and development opportunities at the college and in the wider community, working with professional artists, businesses and other charities.

The overall aim is to equip the students with the skills they need to live as independently as possible and to pursue their chosen careers.

Our core values are to be Joyful, Bold, Inclusive, Resilient and Determined. These values are the foundations for all our work and are what the organisation stands for.

Why should you apply?

Orpheus is a vibrant Independent Specialist college for young disabled adults who have a passion for the arts and a desire to live independently. Orpheus believes that disabled people should have the same opportunities as their non-disabled peers.

The Board of Trustees are looking for a new Trustee who is passionate about our vision to empower and equip young disabled people with the skills and confidence they need in order to live independent and fulfilling lives in the community.

Time commitment

The time commitment is between 10 and 15 days per annum, including four Board meetings including the AGM (mainly in person), four committee meetings (mainly virtual), one or two awaydays and ad-hoc attendance.

What will you be doing?

The Board of Trustees is responsible for the overall governance and strategic direction of Orpheus, developing the organisation’s aims, objectives and goals in accordance with the governing document and with legal and regulatory guidelines.

The role of the Learning and Care Committee Co-Chair includes but also goes beyond the role of other Trustees. So in addition to your duties as a Trustee, you will take a leadership role in ensuring that the Board fulfils its responsibilities for the governance of the Orpheus Centre in relation to Learning and Care. You will also work closely with the Chief Executive, Principal and Head of Care to support them in achieving the aims of the Orpheus Centre in the areas of Learning and Care, and will act as the channel of communication between the committee and the Board.

You will lead the committee, ensuring that it fulfils its responsibilities for good governance, and will work in partnership with the Principal and Head of Care, helping them to achieve the department’s aims.

Your responsibilities will include:

• providing effective scrutiny, challenge and questioning related to curriculum and learner progress;
• supporting the learning management team with quality activities, including annual trustee learning walks and quarterly deep dive activity;
• ensuring that you undertake a thorough induction programme;
• leading the Learning and Care Committee, including chairing committee meetings effectively;
• monitoring progress in implementing decisions taken at committee meetings and keeping in close touch with the work of the Learning and Care Departments in general – while always respecting the boundary between the respective roles of executives and non-executives; 
• acting as a spokesperson for Orpheus when requested and as appropriate;
• providing a written and oral update of the last committee meeting at each Board meeting;
• assessing and monitoring risks relevant to the Learning and Care functions of the Orpheus Centre;

and

• monitoring and scrutinising performance data within the Learning and Care Departments.

How to apply

If you wish to apply for this position, please supply the following:

• A detailed CV setting out your career history, with responsibilities and achievements.
• A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of your application.
• Contact details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you; referees will not be contacted without your prior consent.

The Orpheus Centre is proud to be a disability confident employer

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.

As a Disability Confident Employer, we are:

• Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

Join Our Ground-Breaking Adventure with SUNSHINE!

Are you fueled by passion, creativity, and a desire to make a real difference? We’re a brand new start-up—soon to be officially registered as a charity—and we’re building something extraordinary from the ground up. SUNSHINE is on the hunt for visionary volunteers ready to help us create a future where genuine connection lights up every life.

About Us

At SUNSHINE, we believe that human connection sparks transformation. We’re at the very beginning of our journey, tackling loneliness and social isolation with innovative, community-based projects. As we set the stage for our registration as a charity, every idea and every effort counts in charting a path to a more connected, joyful world.

Your Role on Our Charity Start-Up Committee

Step into a pivotal position as a Committee Member on our Charity Start-Up Committee of SUNSHINE. Help us shape our vision and lay the essential groundwork for a charity that will change lives. Your expertise will guide us through every challenge as we build our operations from scratch.

Key areas where you’ll make your mark:

• Strategic Visioning: Craft and refine our mission, vision, and operational strategy.

• Networking & Advocacy: Forge partnerships, rally stakeholders, and broaden our impact.

• Fundraising & Financial Planning: Drive creative fundraising strategies and oversee financial sustainability.

• Governance & Compliance: Ensure we establish ethical, legal, and best-practice frameworks as we prepare for official registration.

• Risk & Innovation Management: Help us navigate uncertainties and pioneer new ways of working.

• Charity Set-Up: Play a hands-on role in registering with the Charity Commission, setting up necessary HMRC accounts, and managing other key start-up tasks.

What We’re Looking For

We need dynamic changemakers who are excited about being part of a revolutionary journey from day one. If you have a passion for community, connection, and innovation—and expertise in areas like governance, fundraising, marketing, project management, finance, HR, or other relevant fields—then you’re exactly who we need.

• Visionary Outlook: Embrace the flexible, evolving nature of a start-up environment.

• Team Spirit: Collaborate with a dedicated, compassionate team determined to make a difference.

• Problem-Solving Attitude: Bring fresh ideas and an entrepreneurial mindset to overcome challenges as they arise.

Why Become a Founding Volunteer at SUNSHINE?

This isn’t just volunteering; it’s a once-in-a-lifetime opportunity to be at the heart of a movement. By joining us, you’re not only supporting a transformative cause—you’re helping to build a legacy of kindness and empowerment.

• Be a Pioneer: Directly influence the birth and growth of a charity designed to tackle isolation.

• Grow with Us: Develop leadership skills, build lasting connections, and thrive in a collaborative environment.

• Make an Impact: Experience the deep fulfillment that comes with creating brighter days for individuals and communities.

• Shape History: Help lay the cornerstone for a future where everyone truly belongs.

Step Into the SUNSHINE!

If you’re ready to roll up your sleeves and contribute your skills to a start-up that’s set to redefine community connection, we’d love to have you on board. Let’s create a legacy of warmth, empowerment, and connection that transforms lives—starting now.

Welcome to SUNSHINE—where your journey to illuminate others begins!

Vice Chair
Location: London (Hybrid)
Remuneration: This is an unremunerated role. However, expenses such as childcare, care for other dependants, and travel will be covered to support attendance at board meetings.

Our client is a registered Charity Incorporated Organisation that aims to support and invest in young people (predominantly 18-25 years old) through their adolescent years which can be difficult because of both personal circumstances and the injustices in society. They fund work nationally, as well as having a specific focus on several counties in the South East of England. The grants they make total c. £3 million per year.

The Trust has evolved a lot over the years and is very much values driven around their mission “to bring lasting change to the lives of young people; investing in them as powerful forces for change and acting upon their right to be heard in pursuit of a fair and just society.” They really want to be a foundation that listens well and gives young people power to change and improve society whilst staying responsible, trusting and progressive. They do this primarily by providing grants to organisations working with young people, influencing youth policy alongside them and investing directly in young changemakers.

Our client is looking for a new Vice Chair to join their inclusive, inspiring and professional Board. The Vice Chair will provide support to the current Chair and additional leadership to the Board. You will bring experience of working with young people or within/around youth led organisations. This individual will be able to be an effective ambassador and will bring an understanding of boards and charity governance, ideally though a previous board role or experience in an aligned role. The Trust provides training and ongoing support, and they looking for someone committed both to the role and to continuous learning.

Most importantly, this individual will be motivated to live the Trust’s values and share their vision of a world where all young people have hope, access to the support they need, a stake in society and influence over their futures. They are committed to centering the voices of those thet seek to serve. The board and staff team have relevant lived and learnt experiences to help us fulfil the Trust’s mission. They listen to the communities they seek to serve both directly and broadly to have as accurate of an understanding as possible about the issues that those they’re here to serve are facing. Our client encourages applications from younger candidates and for those who may not have previously held a Chair or Vice Chair role.

For further details about this exciting opportunity, please refer to the full appointment brief attached below. To apply, please click ‘Redirect to Recruiter’

Deadline for applications: 18th May
Interviews with client: w/c 26th May or 2nd June

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Duration: Short-term project (with potential for ongoing involvement)

About the Role

Children With Voices is seeking a detail-oriented and analytical volunteer to help update our Impact Report (Deck) from 2021. This report highlights the charity’s achievements, including the number of people we have fed, the services we have provided, and our overall community impact.

We have multiple internal documents holding updated information, and we need a dedicated volunteer to extract key data, organise it, and integrate it into the updated version of the report. This role is crucial in highlighting the charity’s progress to funders, partners, and the wider community.

Key Responsibilities

•Review & audit the 2021 Impact Report – Identify outdated sections and areas requiring updates.

•Data Collection & Analysis – Extract key metrics from internal documents, including food distribution numbers, volunteering efforts, and service impact.

•Update & Refine Content – Ensure the report is accurate, well-structured, and engaging.

•Create Visual Data Representations – Develop simple charts or infographics to illustrate key findings (if applicable).

•Ensure Consistency in Branding & Messaging – Maintain a professional and cohesive tone aligned with Children With Voices’ mission.

•Collaborate with Team Members – Work with staff to verify data and gather additional insights.

•Finalise & Format the Updated Report – Prepare the document for internal review and external presentation.

Skills & Experience Required

•Strong Research & Data Analysis Skills – Ability to extract, interpret, and organise numerical and qualitative data.

•Excellent Writing & Editing Skills – Strong attention to detail and ability to present information clearly.

•Project Management & Organisation – Ability to manage multiple documents and keep track of key updates.

•Proficiency in Microsoft Office (Word, PowerPoint) & Google Docs – Experience with Canva or other design tools is a plus.

•Critical Thinking & Problem-Solving – Ability to identify gaps in information and seek solutions.

•Graphic Design & Infographics (Preferred but not required) – Familiarity with data visualisation to enhance report presentation.

•Ability to Work Independently & Collaboratively – Self-motivated but comfortable seeking guidance when needed.

•Experience with Impact Reporting (Preferred but not needed) – Any previous experience with grant reports, annual reports, or case studies is a bonus.

What We Offer

•Mentorship and support from the Children With Voices team.

•Opportunity to develop skills in research, data analysis, and report writing.

•A chance to contribute to a meaningful cause and help secure future funding for vital community programs.

•Volunteer reference upon successful completion of the role.

How to Apply

Interested volunteers can apply by submitting resume or CV witha short cover letter outlining their relevant skills and experience.