Community volunteer roles

Why we want you: Local groups across the UK are run by volunteers and offer friendship and support to people living with Parkinson's and their families and friends. The friendly faces and warm welcome provided by branch volunteers mean attendees get the most from the group, with the activities on offer running smoothly.

What you will be doing: Core to group meetings, you'll help set up the venue, offering a warm welcome to all attendees; assist with fundraising events; getting involved in the activities the group offers - joining in to get the most out of these for you too.

The skills you need: Good communication skills; supportive; able to listen to the needs of people with Parkinson's, and reflect these to the group to shape the support provided; honest; you'll know when to ask for help, or when tasks might be seen as less important, and able to share that with Parkinson's UK and your group.

What's in it for you: You'll make new friends and meet new people, both in the branch and in the local community; you'll be making a real difference for people affected by Parkinson's in your community; developing valuable organisational and people skills; you'll be part of a movement of people improving the lives of people affected by Parkinson's; you'll be able to take part in the activities of the group.

Overview

Do you enjoy cleaning and creating an organised space for customers and team members?

We are looking for stock presentation volunteers to support our Scarborough Community Furniture Store in keeping it clean, tidy and presentable, making it a welcoming and pleasant space for customers, staff, and fellow volunteers.

We are currently looking for volunteers to assist on a Monday, Friday and Saturday. This is a flexible role designed to meet you where you're at and you will be joining a supportive charity team.

Responsibilities of the Role:

• Cleaning the shop floor and back-office areas, including:
• Vacuuming
• Sweeping
• Mopping
• Emptying and cleaning bins
• Cleaning toilets and replenishing toiletries
• General tidying and cleaning such as dusting and wiping
• Checking stock levels of cleaning equipment
• Reporting any defects, hazards, or breakages throughout the shop
• Spot cleaning and tidying, such as spills

Skills required:

• You will need to communicate well with the rest of the store team
• You will need to be a positive, helpful and friendly representative of Community Stores, as when working in the store you are likely to interact with a variety of customers

What you’ll get from us:

• Full training in health and safety and role specific skills
• Support and mentorship from a member of our team
• Supporting people in your local community who need it most as part of a supportive team
• Opportunities for training and development - in the past this has included First Aid & PAT Testing training sessions
• Relevant PPE (Personal Protective Equipment)

We are proud to offer our volunteers training and development opportunities and work with a variety of volunteers from a range of backgrounds - whether you have lots of experience and just want to lend a helping hand, or are looking to build your confidence and gain experience and skills, we will meet you where you are at.

What we expect from you:

• A minimum time commitment of 3 hours per week
• Being punctual, reliable, and ready to help as part of the team
• We are currently looking for volunteers on MONDAY, FRIDAY AND SATURDAY

Who this role would suit:

• Those looking to gain skills and experience in cleaning & housekeeping
• Those with a background in cleaning and housekeeping looking to share these skills as part of a voluntary role
• Anybody willing to learn, support, and be part of the CFS team

Volunteer: “I wanted to take on a volunteering opportunity to gain confidence and learn new skills and CFS has helped me achieve that”

About Us
We are a new and powerful Black-led Community Interest Company (CIC) committed to transforming the lives of Black British Caribbean individuals through radical truth-telling, storytelling, cultural healing, and justice. Our flagship platform is a podcast that provides a safe, supportive space for survivors of childhood sexual trauma in the Black British Caribbean community to speak their truth—uncensored, unapologetically, and with purpose.

We aim to remain free at the point of access for our community—no fees, no paywalls. To sustain our mission, we are building a foundation of long-term, strategic grant funding to cover our staffing, outreach, healing programs, podcast production, and more.

We’re now seeking a Strategic Grant Writer to join our founding team and help build the financial engine that drives this vital work.

Role Overview
This is a pivotal volunteer-to-permanent role ideal for someone who is highly experienced in grant writing or fundraising strategy and wants to be part of a revolutionary, culturally rooted mission. You will be responsible for building and implementing a sustainable grants funding strategy to ensure the organisation’s monthly operational costs are continuously covered through grants—from core costs to project funding.

This is not a short-term or one-off bid-writing role. We’re looking for someone who sees themselves as part of our long-term journey. Once funding is secured, this role will transition into a paid, full-time strategic position with competitive salary and creative freedom.

Key Responsibilities

Grant Strategy & Pipeline Development

• Design and implement a rolling grants calendar (monthly/quarterly cycles) to maintain consistent income.

• Research suitable grant opportunities from trusts, foundations, government funds, corporate social responsibility programs, and philanthropic funds.

• Write compelling grant applications that reflect the lived experiences, voice, and mission of the CIC.

• Maintain a master funding tracker including deadlines, submission statuses, and post-award reporting requirements.

Sustainable Income Planning

• Secure multi-year and unrestricted core funding for staff salaries, podcast production, outreach, and operational costs.

• Build a diversified portfolio of income sources to avoid reliance on a single stream.

• Contribute to the CIC’s 12-month and 3-year funding roadmap.

Relationship Management & Reporting

• Develop and maintain strong relationships with funders and stakeholders.

• Draft reports, budgets, and evaluation summaries for successful bids.

• Help develop case studies, impact statements, and community data that support future applications.

Collaboration & Communication

• Work closely with the Founder and Outreach & Partnerships Specialist to ensure funding goals align with service delivery.

• Attend monthly in-person CIC team meetings in London (refreshments and travel covered).

• Communicate progress, needs, and milestones transparently and collaboratively.

 Ideal Candidate

• You are an experienced grant writer or fundraiser with a strong track record of securing five- and six-figure funds from UK-based funders.

• You have a deep understanding of core vs project funding, unrestricted income, and funder priorities in the UK voluntary/charity/CIC space.

• You are familiar with funders such as: National Lottery, Arts Council England, Paul Hamlyn Foundation, Esmée Fairbairn, Tudor Trust, City Bridge Trust, etc.

• You are passionate about racial justice, trauma recovery, and systemic change—and can translate this into compelling narratives.

• You are a self-starter, capable of managing your time, working independently, and contributing to team-wide strategies.

• You are committed to seeing this project through and desire a long-term, principal role in the organisation.

⏰ Role Details

• Location: Remote (with monthly in-person meeting in Greater London)

• Time Commitment: Approx. 2-3 days per week to begin with, flexible hours

• Duration: 3–6 month volunteer phase, with pathway to full-time salaried employment

• Expenses: Travel & refreshments covered for monthly meetings

• Perks:

  • First access to paid leadership role as soon as funding is secured

  • Full credit and recognition across platforms

  • Access to CIC wellness and development programmes

  • CPD, mentoring, and professional endorsement

  • Influence in shaping a national movement of healing and truth-telling

 Why This Role Matters
This is not a fundraising job for a generic cause. It’s a rare opportunity to join a purpose-led cultural movement from the ground up. You will be the architect of a system that makes it possible to heal a generation—without barriers, bureaucracy, or silence.

We’re building something revolutionary. If you want to be part of it, apply today and show us your heart, your vision, and your strategy.

We're looking for enthusiastic, creative and organised people across the nation to be a Community Fundraising Volunteer. Around 90 per cent of our income comes from our supporters and we couldn't continue doing what we do without them. That means, our community fundraising volunteers play a really important part in rallying people together to raise vital funds which help to protect children and prevent abuse.

What you'll do:

You'll volunteer without regular time commitments, ‘as and when' volunteering! Engage with the public, organisations and local communities – promoting a positive image of the NSPCC! You'll be a valued part of one of our Volunteer Community Fundraising Teams across the UK, raising awareness and funds. We appreciate that work, family and friends come first and, with that in mind, this role offers flexibility to fit in with your lifestyle. You only need to commit to a couple of hours a month, but if you want to do more that would be great.

What you'll get:

We'll support you with advice, skills and tools to help you fundraise and spread the word of the NSPCC. You'll learn more about how you're helping to protect children across the UK, and you'll have the opportunity to grow your skills and inspire others to support us. It's also a chance to spend time with like-minded people and make new friends.

Who's right for the role?

While we think this role is suitable for a whole range of people, we are particularly looking for those with the following qualities and experiences.

• Passionate about helping young people and children
• Enthusiastic and personable
• Strong organisational skills
• Able to think on your feet
• You work well within a team
• Great communication and social skills

We are currently unable to accept applications from under 18's to this role.

Interested in getting involved? Volunteer today and join our fight for every childhood.  

We are recruiting two new Trustees to join our Board with expertise in fundraising and communications/marketing. We welcome applications from candidates with strong experience in either area, or those with skills spanning both disciplines.

These voluntary roles require committed individuals who can contribute their time, expertise, insights, and passion for helping WeSwim achieve its goals in empowering adults with disabilities to get active, connect with others and build lasting confidence. Successful candidates will have a fantastic opportunity to make a lasting difference to the lives of disabled people across London.

WeSwim is a small charity in start-up mode which achieved charitable status from the Charity Commission in 2024 and currently has three Trustees on its Board.

Key Responsibilities

We are particularly seeking trustees who can lead in these priority areas:

Fundraising Leadership

• Identify, lead and drive fundraising initiatives to secure sustainable financial resources for WeSwim

• Develop and implement fundraising strategies, particularly focusing on corporate sponsorship

• Build relationships with potential funders and sponsors

Communications & Marketing Leadership

• Design and deliver a communications plan to help WeSwim achieve its objectives

• Enhance connections with swimmers, volunteers, sponsors and the wider community

• Develop marketing strategies to raise WeSwim's profile and reach

All trustees will also be involved in these core governance responsibilities (no prior experience necessary):

• Governance: Ensure WeSwim complies with its governing documents, charity law, and other relevant legislation or regulations

• Financial Oversight: Monitor the financial health of WeSwim, including approval of budgets and financial statements

• Advocacy: Act as an ambassador for WeSwim, promoting its work and raising its profile within the community and beyond, especially within the disability community

• Risk Management: Identify and manage risks to ensure WeSwim's sustainability and success

• Collaboration: Work closely with fellow trustees, the CEO, staff, and volunteers to ensure effective team dynamics and operational efficiency

Experience & Skills

Essential requirements for all applicants:

• Personal experience of disability: either have a disability yourself, or have a close family/friend connection who is disabled

• Commitment to WeSwim's mission and values

We are particularly interested in candidates with expertise in one or both of these areas:

Fundraising Skills:

• Experience developing and implementing fundraising strategies across multiple channels

• Corporate partnership development and sponsorship negotiation experience

• Individual donor cultivation and stewardship experience

• Experience with fundraising events and community engagement activities

• Relationship-building and networking abilities with corporate, foundation, and individual prospects

• Ability to identify new funding opportunities and diversify income streams

Communications & Marketing Skills:

• Experience developing and implementing communications strategies

• Content creation and storytelling skills, particularly for charity/impact narratives

• Digital marketing expertise including social media management and online engagement

• Brand development and messaging experience

• Media relations and PR experience (traditional and digital media)

• Understanding of accessible communications for diverse audiences

The following additional skills are helpful but not essential:

• Leadership experience in governance roles, ideally within a charity or non-profit organization

• Financial acumen and understanding of budget oversight

• Strategic thinking and ability to contribute to long-term planning

• Collaborative approach with the ability to work effectively as part of a team

Interested candidates can submit their application in either written or video format:

• Written application: CV and cover letter detailing your suitability for the role and clearly indicating which area(s) of expertise you would focus on
• Video application: Brief video (max 5 minutes) introducing yourself and explaining your relevant experience and interest in the role, plus CV

Get in touch before you apply: Before applying, we'd love to talk to you about the role and answer any questions. Please contact our Chair, Jane for an informal discussion about the roles and how your skills could contribute to WeSwim's mission.

Shortlisted candidates will be invited for an interview with the current board of trustees. Successful candidates will be expected to undertake a DBS check.

Diversity and Inclusion: We are passionate about creating a diverse and inclusive board that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, ethnicities, ages, sexual orientations, gender identities, and abilities. We particularly welcome applications from disabled people, people from ethnic minority backgrounds, LGBTQIA+ individuals, and those from underrepresented groups in charity governance. We believe diverse perspectives strengthen our decision-making and help us better serve our community.

Candidates should be based in the UK.

Join us in making a difference to increase opportunities for disabled people to swim in London.

The main duties of a Trustee

• To ensure that the organisation complies with the governing documents, organisation law, and any other relevant legislation or regulations.
• To ensure that the organisation pursues its objectives as defined in its governing documents.
• To ensure that the organisation applies its resources exclusively in pursuance of its objectives, i.e. the organisation must not spend money on activities that are not included in its own objectives, no matter how worthwhile or charitable they are.
• To contribute effectively to the board of trustees’ role by giving firm strategic direction to the organisation, setting overall policy, defining goals, setting targets and evaluating performance.
• To promote the interests of the Ouseburn Trust within a wider network and throughout the community it serves, and whilst doing so, safeguard the good name of the organisation.
• To declare conflicts of interest whilst carrying out the duties of a trustee.
• To be collectively responsible for the actions of the organisation and other trustees.
• To ensure the financial stability of the organisation.
• To protect and manage the assets of the organisation and ensure funds are effectively managed.
• To attend meetings and to read papers in advance and to give advance notice if unable to attend. Trustees who fail to attend three consecutive meetings may be asked to resign their seat.
• To make sure the organisation is effectively insured.
• To support employees in their appointment and effective execution of their duties.
• To keep informed about the activities of the organisation.
• To appoint a suitable person from the board to the roles of Chair & Vice Chair.

When appointing new Directors/Trustees serious consideration will be given to the skills, knowledge and experience that will be brought to the Board of Directors.

It is essential that Directors/Trustees understand the management process and carry out their role both diligently and effectively without becoming a barrier to progress or over-stepping their responsibilities.

The requirements of the role

The culture of the organisation is to deliver its charitable aims using a business type approach. Ideally we are looking for someone who:

• has a passion for the Ouseburn Valley and our work within it.
• is sympathetic to the Trust's aims and values and
• understands the role of the third sector in driving local regeneration.

New Directors/Trustees will demonstrate:

• Integrity.
• A commitment and enthusiasm to the work and objectives of the Ouseburn Trust.
• A willingness to devote the necessary time and effort to their duties as a Trustee.
• An understanding and/or experience of management practice with a professional approach to the work of the Board and to the development of the Ouseburn Trust.
• A commitment to equality of opportunity.
• Good independent judgement and a strategic vision.
• An ability to work effectively as a member of a team.
• A commitment to work in the best interest of the Ouseburn Trust at all times and to take part in the work of the Ouseburn Trust through involvement in sub-committees.
• A range of skills and experience that will enable the Ouseburn Trust to fulfil its Primary Objectives and an understanding and acceptance of the legal responsibilities, duties and liabilities of Trusteeship.

Training provided

An extensive induction pack is available for new Trustees along with ongoing support from staff and fellow Trustees.

Volunteers who can offer their support for a variety of local events and initiatives. To help build a group of passionate people we can call on if we need an extra pair of hands.

Around 90% of our income comes from the public and we couldn't do what we do without them. Your role would help us raise money and awareness of our vital work in supporting communities and protecting children and young people

What does the role involve:

 Helping out when you can at local fundraising and awareness raising events in support of the NSPCC. You will be representing the charity in a professional manner. Some examples include:

• Helping in-person events run smoothly
• Childhood Day collections
• Acquiring prizes for events
• Assisting with ticket sales
• Advertising and promoting events through networks and social media

A key role will be to share news about our work in the local community and helping promote upcoming fundraising events and initiatives

What you'll get:

• A designated point of contact
• We will support you with the right information, tools, and training
• Be part of the NSPCC and our mission to end child cruelty
• Meet like-minded people and enjoy new experiences
• Access to the Volunteer Portal with training opportunities, knowledge and learning and a discount portal
• Volunteer Newsletter

Who's right for the role:

Anyone who enjoys meeting people, who does not want a regular time commitment but is able to help us build strong community relationships through “As and When” support

Being reliable and trustworthy are an integral part of this role as well as having a passion for supporting your community and helping every child and young person have the best chance regardless of their start in life.

Interested in getting involved?

Drop us an email and we can add you to our Friends of Chichester volunteers list and send out information on upcoming local events and any support we may be looking for. Just let us know if you're free to help out!

Interested in getting involved? Volunteer today and join our fight for every childhood.

What we're looking for:

We're looking for enthusiastic, creative and organised people across the nation to be a Community Fundraising Volunteer. Around 90 per cent of our income comes from our supporters and we couldn't continue doing what we do without them. That means, our community fundraising volunteers play a really important part in rallying people together to raise vital funds which help to protect children and prevent abuse.

What you'll do:

You'll volunteer without regular time commitments, ‘as and when' volunteering! Engage with the public, organisations and local communities – promoting a positive image of the NSPCC! You'll be a valued part of one of our Volunteer Community Fundraising Teams across the UK, raising awareness and funds. We appreciate that work, family and friends come first and, with that in mind, this role offers flexibility to fit in with your lifestyle. You only need to commit to a couple of hours a month, but if you want to do more that would be great.

What you'll get

We'll support you with advice, skills and tools to help you fundraise and spread the word of the NSPCC. You'll learn more about how you're helping to protect children across the UK, and you'll have the opportunity to grow your skills and inspire others to support us. It's also a chance to spend time with like-minded people and make new friends.

Who's right for the role?

While we think this role is suitable for a whole range of people, we are particularly looking for those with the following qualities and experiences.

• Passionate about helping young people and children
• Enthusiastic and personable
• Strong organisational skills
• Able to think on your feet
• You work well within a team
• Great communication and social skills
   

We are currently unable to accept applications from under 18's to this role.

Interested in getting involved? Volunteer today and join our fight for every childhood.

Do you - want to establish closer working relationship with the local police to improve community safety in Barnet?

Can you - spare a few hours a week to make this happen?

If so – we are looking for a Chair to lead Barnet's Safer Neighbourhood Board.

Role Overview: Lead Barnet’s Safer Neighbourhood Board, ensuring effective operation in line with MOPAC requirements. Manage all aspects of Board meetings and foster a collaborative environment.

Time Commitment: 4-5 hours per week on average

A Safer Neighbourhood Board is established in every borough giving local Londoners and victims a greater voice.

Barnet’s Safer Neighbourhood Board entails a team of volunteers and local agencies who will work together to advise the Borough Commander.

The Board consists of a wide range of individuals representing Barnet’s diverse communities alongside the statutory positions defined in the MOPAC Guidance[1], involving people of all ages and from all sections of the community. This includes those who may not have been actively involved before, who may be vulnerable or who have been a victim of crime.

Barnet’s Safer Neighbourhood Board will be required to:

Barnet’s Safer Neighbourhood Board will be required to:

 · Help identify and advise on Barnet’s local policing

· Monitor police statistical data, performance and confidence

· Fulfil a range of specific functions.

For more information please visit the role profile.

Volunteers who can offer their support for a variety of local events and initiatives. To help build a group of passionate people we can call on if we need an extra pair of hands.

Around 90% of our income comes from the public and we couldn't do what we do without them. Your role would help us raise money and awareness of our vital work in supporting communities and protecting children and young people

What does the role involve:

 Helping out when you can at local fundraising and awareness raising events in support of the NSPCC. You will be representing the charity in a professional manner. Some examples include:

• Helping in-person events run smoothly
• Childhood Day collections
• Acquiring prizes for events
• Assisting with ticket sales
• Advertising and promoting events through networks and social media

A key role will be to share news about our work in the local community and helping promote upcoming fundraising events and initiatives

What you'll get

• A designated point of contact
• We will support you with the right information, tools, and training
• Be part of the NSPCC and our mission to end child cruelty
• Meet like-minded people and enjoy new experiences
• Access to the Volunteer Portal with training opportunities, knowledge and learning and a discount portal
• Volunteer Newsletter

Who's right for the role

Anyone who enjoys meeting people, who does not want a regular time commitment but is able to help us build strong community relationships through “As and When” support

Being reliable and trustworthy are an integral part of this role as well as having a passion for supporting your community and helping every child and young person have the best chance regardless of their start in life.

Interested in getting involved?

Drop us an email and we can add you to our Friends of Brighton volunteers list and send out information on upcoming local events and any support we may be looking for. Just let us know if you're free to help out!

Interested in getting involved? Volunteer today and join our fight for every childhood.  

We are looking for volunteers to help at our portfolio of exciting evening fashion show events  this year. Be a part of something truly special!

The NSPCC's mission is to end cruelty to children. In order to carry out its charitable work, the NSPCC relies on the fundraising support of people across the UK for 90% of its annual income. That's why the NSPCC events team put on industry leading events to raise funds and highlight the work that we do

We are looking for enthusiastic and organised people to join our community of event volunteers. We couldn't continue to hold industry leading events without our event volunteers who play an integral part in assisting on the night. The NSPCC events calendar brings together guests from a range of sectors for innovative, luxury and spectacular evenings of entertainment that help to raise vital funds for the NSPCC and Childline.

What you'll be doing:

To work together with the Community Fundraising Manager to co-ordinate new fashion show events in the local community together with like-minded people. 

We have many different roles that you can get stuck in to on the night of the event. The support needed is either event set up during the day or being on hand to greet and support guests over the duration of the evening. Typically, you will be volunteering for 5 hours, usually from 5.30pm to 10.30pm, with breaks and we will provide all food and refreshments.

Volunteers can expect to be:

• selling raffle tickets/ items during the reception
• acting as a table host and encouraging guests to bid in the silent auction and take part in fundraising games and activities.
• Taking part in our live auctions by acting as bid spotters for the auctioneer.

What you'll get:

A community of likeminded peers and the feeling that you have helped the NSPCC to achieve a successful event which will allow them to help children across the UK.

We'll support you with check in's and materials to help in your role. We will keep you updated with NSPCC information and other ways you can support.  

Once you have signed up to volunteer, you will be sent further information via email.

By registering to join this session, you are consenting to your email address being shared with the NSPCC and other attendees.

We are currently unable to accept applications from under 18's to this role.

A bit about this role

We need Fundraising Volunteers to help in and around the Tunbridge Wells and Crowborough area. The postcode areas we are active in are TN1, TN2, TN3, TN4, TN5, TN6, TN7, TN8, TN9, TN10, TN11, TN13, TN14, TN15, TN16, TN17, TN18, TN19, TN20, TN21 and TN22.

We are a movement of people championing the welfare of cats. We lead society in a richer understanding of all cats and care for those that need our help. 

Our Volunteer led branches operate within local communities nationwide and rely on funds donated by generous members of the public to continue to help cats and kittens in need of new homes, supporting owners with neutering, managing trap, neuter and return programmes and educating people about cat welfare. 

Our fundraising volunteers are part of a passionate team that help raise funds to help cats. They help plan and deliver exciting and varied fundraising events, which can be anything from craft fairs, cake sales, sponsored abseils – and anything in between!

What can you expect to be doing?

• Helping organise fundraising events in your local area 
• Championing our cause and making a better life for cats
• Getting involved with new and exciting fundraising ideas 
• Engaging communities, spreading awareness and starting conversations
• Promoting National fundraising initiatives where appropriate

A bit more information about this role and the team

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and help raise funds that will make a significant contribution to improving the lives of cats and kittens in need. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Good communication skills
• Responsible to handle money
• Willingness to be part of a team
• Confidence in speaking to members of the public
• Knowledge of local community networks (would be an advantage)

Time expectation 

Our fundraising volunteers, on average, usually spend 2 to 3 hours per week in this role. You can offer your time flexibly, seasonally or remotely and it can be shared by more than one volunteer if needed and you can encourage others to join us too. 

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Key Responsibilities

 •  Identify and apply for grants and funding opportunities that align with our goals.

 •  Cultivate relationships with individual donors, corporate partners, and foundations.

 •  Maintain accurate records of donations, track progress toward goals, and prepare reports for leadership.

Key Skills and Qualifications

 •  Proven experience in fundraising, sales, marketing, or nonprofit development.

 •  Strong written and verbal communication skills; able to inspire and engage diverse audiences.

 •  Ability to work independently, manage multiple projects, and meet deadlines.

 •  Familiarity with fundraising platforms, CRM systems, and social media marketing is a plus.

Overview

Do you enjoy helping customers and being a friendly face?

We are looking for volunteers to support the Scarborough Community Furniture Store with day-to-day customer service, including helping with inquiries, assisting shoppers and helping collect donations.

We are currently looking for volunteers to assist on a Monday, Friday and Saturday. This is a flexible role designed to meet you where you're at and you will be joining a supportive charity team.

Responsibilities of the Role:

• Greeting customers in a friendly, helpful manner, offering support and assistance to customers in store and providing information about our services
• Operating the till when customers purchase items
• Assisting when people are dropping off donated items

Skills Required:

• You will need to be comfortable and prepared to interact with a wide range of customers
• Being a positive, helpful, and polite representative of the store to customers
• You do not need any specific skills, all training will be provided

What you’ll get from us:

• Full training in health and safety and role specific skills
• Support and mentorship from a member of our team
• Supporting people in your local community who need it most as part of a supportive team
• Opportunities for training and development - in the past this has included First Aid & PAT Testing training sessions
• Relevant PPE (Personal Protective Equipment)

We are proud to offer our volunteers training and development opportunities and work with a variety of volunteers from a range of backgrounds - whether you have lots of experience and just want to lend a helping hand, or are looking to build your confidence and gain experience and skills, we will meet you where you are at.

What we expect from you:

• A minimum time commitment of 3 hours per week
• Being punctual, reliable, and ready to help as part of the team
• We are currently looking for volunteers on Monday, Friday and Saturday

Who this role would suit:

• Those looking to gain skills and experience in customer service and sales
• Those with a background in customer service, retail or sales work, looking to contribute these skills as part of a voluntary role
• Anybody willing to learn, support, and be part of the store team

Volunteer: “I cannot express my gratitude enough for the positive impact this volunteering post has had on me. I love coming in and working as part of the team. I am always made to feel valued and as such, work hard to do as much as I can to help the store, the customers and the other team members working there."