Community volunteer officer volunteer roles

Do you have experience with UK employment law as an HR Manager, HR Director or equivalent? 

Connection Support are seeking a Trustee that will support us in our vision of being a thought-leader in the prevention of homelessness, mental ill-health, and leading innovative services that prevent crises from happening. 

About us

At Connection Support, our team of staff and volunteers work alongside people to overcome life’s challenges.  We do this through our values of empowerment, collaboration, compassion and taking a personalised approach in all aspects of our work. 

We believe in a future where people are free from crisis, and effective prevention is the key. But for times when crises do happen, we’ll be there to help every step of the way. 

About the role

The trustee will support the board, the CEO the Head of HR and wider senior team with advice, guidance and sharing their experiences specifically related to: 

• Contributing to existing projects. 

• Maintaining good relationships with relevant agencies and potential partners.

• Advising on Human Resources issues affecting Connection Support staff and volunteers. 

• Assisting the tendering process for existing and new contracts. 

• Guiding the board on addressing employee needs and advising on potential strategies that enable Connection Support to grow in the sector. 

This is an exciting time to join Connection Support as we start our new three year strategy. 

Time commitment

The anticipated time commitment for a Trustee is up to a day a month. Approximately 2-3 hours per month in person, and then 2-3 hours of supporting with projects which can be from home. 

Trustee positions are not paid but travel and subsistence expenses are reimbursed.

About you

Our values are extremely important to us, so it is essential that your personal values align with ours, and you are passionate and motivated by the impact you can have by being part of Connection Support. We would also like you to have the following;

• Experience of UK employment law as an HR Professional at Manager or Director level. 

• Creating and implementing staff and organisational development programs to support career development and staff wellbeing.

• Provide guidance on a myriad of HR topics e.g.; TUPE, remuneration, benefits, disciplinary, recruitment and training. 

If you are not sure if this role is for you, we can arrange a no obligation chat with a member of the board or the CEO. 

Previous experience as a Trustee is not necessary as we provide a full induction. We pair new Trustees with an experienced member and offer training opportunities to Board members. 

How to apply

Please submit the following documents to our recrutiment department, informaiton can be found in the recuritment pack.

• We want to know why you’re interested in becoming a trustee. Please send us a cover letter or email telling is why you want to join the Board of Trustees, and your experience as outlined above. If you would like to share your experiences with us in a different way, please let us know and we are happy to support. 

• We want to know more about you! Please send us an up to date CV of your career history, key responsibilities and achievements. If you do not have a CV, you can send us an email with a summary of your experience.

• We need to know what others say about you. Please send us two professional references(only contacted with prior consent). If you have any difficulty with references, please contact us and we can discuss alternatives with you.

Interviews

Interviews will be held as suitable people apply, so we encourage you to apply as soon as possible. We reserve the right to close this advertisement early. 

If you are interested in finding out more about the opportunity and would like to discuss the role informally, please contact us and we will arrange a no obligaiton chat with the CEO or a member of the board.

Further information can be found in our Board of Trustees Recruitment Pack. 

ENGINEERS/MAKERS

Across the UK, our 60+ local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Engineer/Maker volunteers are at the very heart of what our local branches do. They use their practical skills and creativity to help people with disabilities live fuller and more independent lives.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

• Designing and making pieces of equipment for individuals with specific needs

• Using your practical skills working with metal, wood, plastic, or electronics (or a combination of them)

• Attending a monthly meeting of the local branch.

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

Essential

• Practical experience in working with one of the above materials

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow REMAP policies and procedures and a commitment to our values

Desirable

• Access to your own tools and workshop (or can access these)

• Able to drive or have good transport links

You’ll also need to complete the induction checklist, as well as a DBS check and reference check.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

The Nasio Trust

The Nasio Trust is a non-profit organisation that is empowering communities to break the cycle of poverty through the provision of education, healthcare and sustainable livelihoods.

The Nasio Trust works in western Kenya - an impoverished yet fertile zone in the country. Located close to Lake Victoria on the Trans African Highway, the area has been ravaged by HIV, whose rates continue to be high. Endemic poverty due to small land holdings, unpredictable agricultural yields and lack of industry has exacerbated other social issues such as teenage pregnancy and child safeguarding.

The Nasio Trust has a holistic and self sustaining model of operation that provides the child with an environment in which they can flourish and grow. Our Early Childhood Education Centres have an intake from age 4 and up. The families of supported children have access to free healthcare through our medical centre and they are empowered to become economically independent through training in enterprises such as soap making and poultry.

Fundraising Strategist

Volunteer Role Description (remote, unpaid)

Create a 5-year fundraising strategy for a UK and Kenya based charity that can appropriately tackle prevailing issues in the global development landscape such as funding cuts.

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

3-4 weeks

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not essential.

What is a Fundraising Coordinator?

As Fundraising Coordinator, you would work with your local SSAFA branch to develop a Fundraising Plan. You would be central to delivering this local plan to raise funds through a range of local sources including grants, trusts, appeals, collections, and events.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on a regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent needs. A varied programme of fundraising also keeps the SSAFA profile high in the local community. We’d love to hear from you if you could help by coordinating this vital aspect of your local SSAFA branch.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. You would also be out and about at events and meetings. This role would suit someone looking to give a regular time commitment to SSAFA although when and where would be flexible to suit you.

What would you be doing?

• Developing an ethical fundraising plan based on the needs of the branch and choosing a mix of sources.
• Working with the branch secretary and Regional Fundraising Manager, recruit a team of fundraising volunteers to support events, appeals and collections.
• Working with the Regional Fundraising Manager, support national fundraising campaigns.
• Working with the Branch Publicity Officer, develop opportunities to combine awareness and fundraising.
• Planning and running local appeals, collections, and events
• Identifying and submitting applications to appropriate trusts and grant funding organisations
• Working with Marketing staff at central office check that all fundraising materials meet SSAFA branding style and current key messages.
• Liaise with Regional Fundraising Manager when pursuing opportunities beyond local sources e.g., corporates.
• Evaluate fundraising activities and provide reports and information for the branch.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Role specific training to prepare you for your voluntary role - Fundraising workshops. 
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Fundraising Manager (per region)
• Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills including written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media.
• Experience of running events and or submitting funding applications would be welcome but not essential.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to make enquires about fundraising opportunities by phone, email, letter or by filling in forms
• Reliable attitude, keep appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

About Emergency Nutrition Network (ENN) 

Emergency Nutrition Network (ENN) is recognised for its work to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, connecting key actors and building evidence. We are passionate about being network-driven, independent and evidence-based.  

Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible.  We undertake knowledge management, research, and advocacy to support national governments, civil society, UN agencies, donors and academic organisations, and communities of practitioners. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states. 

ENN has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, bilateral donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website.

What we do 

ENN’s work includes our “Field Exchange” publication that provides up to date information from research, programme learnings, and news from the sector, generated by practitioners, and distributed to our large network of researchers, practitioners and policy makers globally.   We have projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Maternal and Adolescent Nutrition and support for Small and Nutritionally at-risk Infants under six months & their mothers and also manage a peer-to-peer forum offering timely answers to the questions challenging those on the front line of providing services to treat and prevent malnutrition in the world.  ENN does not directly implement programmes but works to improve the effectiveness of all nutrition practitioners by helping to shape policy and practice at global and national levels.

Our Funding

ENN receives funding from governments, UN agencies, private foundations through grants and agreements, as well as contributions from partners. 

This Role

The Emergency Nutrition Network intends to expand its funding base.  To do this we would like to open funding opportunities with the private and corporate sectors, new foundations and other donors that may have an interest in working to improve nutrition for people in emergency and high malnutrition contexts.  

The work will involve identifying potential funding sources, developing relationships and helping to finesse opportunities that can match ENN with potential funders.  This role will work with colleagues and will be closely supported by the CEO and technical team.

The position will report to the CEO.

About You

We are looking for someone who would enjoy the challenge of working with a charity to raise funds to provide support for projects and practitioners working in difficult and resource poor situations to treat and prevent malnutrition.  

If you have experience in the private or corporate sector, and skills that you believe could enable you to fundraise, we would love to hear from you.

Terms and Conditions

Hours of work: fully flexible/negotiable

Location: Oxford area ideally, but the work does not need to be office based, so other locations should be workable.

Remuneration: This is a voluntary or pro bono position, however, reasonable expenses can be reimbursed for travel and subsistence in line with ENN’s policies.

To apply

Submit a brief CV as well as a short covering letter setting out how your past experience demonstrates your suitability for the role.

For further information:

If you would like to discuss this further, please send an email to the CEO, Nigel Tricks.

Please note: ENN does not intend any employment relationship to be created from this voluntary position, either now or at any time in the future.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Why we want you

Prison in reach volunteers support members of the Armed Forces community who are in prison. They make a real difference by providing essential support during these incredibly difficult times.

Our volunteers work closely with veterans in custody support officers, attending veteran forums, and offering one to one support, including making applications for financial assistance. We also connect clients with organisations, to help support pathways for positive change.

Come and join our team! We value all our volunteers and the unique skills and experience they bring.

We are keen to increase volunteer diversity, especially from under-represented groups such as young people, those of working age and individuals from minoritised groups.

What you will be doing

• Attend group forums for veterans within the prison environment.
• Complete individual assessments and complete one to one personalised support for veterans within the prison environment, which includes casework.
• Promote the services available to family members.
• Establish an agreement around the rate of visits with the VCJS team and the prison.
• Record the support offered to veterans accordingly and appropriately.
• Complete monitoring reports.

The skills you need

• Be over 21.
• Have a good level of fitness to able to move around a prison quickly - including stairs.
• Excellent listening skills.
• Awareness of boundaries and confidentiality.
• Good written and verbal communication skills, with the ability to communicate effectively with a range of people, including prison staff, other agencies, SSAFA colleagues and clients.
• Positive, committed and non-judgemental. Non-judgemental and empathetic attitude.
• Good IT skills.
• An enhanced DBS check is required for this role. Individual prisons will determine if they authorise individuals to be based in their facilities based on security considerations. Security Vetting by His Majesty’s Prison Service is often required. For further discussion, please get in touch.
• You will need to declare potential conflicts of interest, for example any family connection with the prison.

What's in it for you

• Full training provided with regular ongoing support.
• You gain criminal justice sector experience and build your CV.
• You can make a real difference to the lives of Veterans who are in the justice system.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost for you. If you have a criminal record, it won't necessarily stop you becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

RNOH Charity is a vital partner in the way the Royal National Orthopaedic Hospital delivers care. Since its inception in 1997, the Charity has raised and administered millions of pounds in donations, which have funded numerous essential projects around the hospital.

We are seeking a qualified and practicing legal professional to join our Board and provide legal insight, ideally with a minimum 10 years post qualification experience. You don’t necessarily need to be a specialist in healthcare, but an understanding of legal risk, charity law, commercial, governance, or regulatory frameworks would be valuable.

You will help ensure that we fulfil our legal duties as a charity, protect our interests, and make well-informed decisions—particularly when reviewing policies, commercial agreements, or collaborations with our NHS partners and other bodies. Crucially you will advise the CEO and Board of Trustees when seeking external professional legal advice.

Trustees must have a strong empathy with the Charity’s vision, mission and values.

What difference will you make?

As a Trustee, you will support the Board to fulfill its responsibilities for the overall governance and strategic direction of the Charity. You will contribute to the Charity by actively participating in strategic decision-making, jointly with the rest of the Board of Trustees, whilst working in partnership with the Chief Executive and other senior members of staff to achieve the aims of the Charity.

What’s in it for the volunteer?

You will be part of a cutting edge and pioneering organisation, which aims to continue making a significant difference in the lives of the 150,000 people who come to the hospital every year. The RNOH has been at the cutting edge of orthopaedic care for over 100 years. This is an exciting time to join our Charity and help steer its strategic direction to continue providing its invaluable work for more years to come.

Time commitment

• Four virtual Board meetings a year, held at the end of the working day.
• Four virtual Committee meetings a year, held at the end of the working day.
• Two in-person Board Away Days per year held in the Stanmore area.
• Trustee appointment is for 3 years, with the possibility of being re-appointed for a maximum of 3 terms. Induction and ongoing training.
• The role of Trustee is not accompanied by any financial remuneration, although out-of-pocket expenses may be claimed.

How to apply

Reach Volunteering's TrusteeWorks team are supporting the RNOH Charity with their Board recruitment. Please submit your CV, LinkedIn profile or similar along with a covering letter stating why you would like to apply to become Trustee of the RNOH Charity and how your skills, abilities and experience would add value to the Board. If you would prefer to have a chat with a current Trustee or the Chief Executive before making a formal application please get in touch to request this.

RNOH Charity values and promotes diversity and are committed to equality of opportunity for all and appointments made on merit. The Charity believes that the best Boards are those that reflect the communities they serve. The Charity particularly welcome applications from young people, women, people from black and minority ethnic communities, and disabled people who we know are under-represented in Chair and Trustee roles. Additional induction will be organised for successful candidate without previous Board experience.

The deadline for applications is Tuesday 10 June.

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not essential.

What is a Fundraising Coordinator?

As Fundraising Coordinator, you would work with your local SSAFA branch to develop a Fundraising Plan. You would be central to delivering this local plan to raise funds through a range of local sources including grants, trusts, appeals, collections, and events.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on a regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent needs. A varied programme of fundraising also keeps the SSAFA profile high in the local community. We’d love to hear from you if you could help by coordinating this vital aspect of your local SSAFA branch.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. You would also be out and about at events and meetings. This role would suit someone looking to give a regular time commitment to SSAFA although when and where would be flexible to suit you.

What would you be doing?

• Developing an ethical fundraising plan based on the needs of the branch and choosing a mix of sources.
• Working with the branch secretary and Regional Fundraising Manager, recruit a team of fundraising volunteers to support events, appeals and collections.
• Working with the Regional Fundraising Manager, support national fundraising campaigns.
• Working with the Branch Publicity Officer, develop opportunities to combine awareness and fundraising.
• Planning and running local appeals, collections, and events
• Identifying and submitting applications to appropriate trusts and grant funding organisations
• Working with Marketing staff at central office check that all fundraising materials meet SSAFA branding style and current key messages.
• Liaise with Regional Fundraising Manager when pursuing opportunities beyond local sources e.g., corporates.
• Evaluate fundraising activities and provide reports and information for the branch.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Role specific training to prepare you for your voluntary role - Fundraising workshops. 
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Fundraising Manager (per region)
• Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills including written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media.
• Experience of running events and or submitting funding applications would be welcome but not essential.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to make enquires about fundraising opportunities by phone, email, letter or by filling in forms
• Reliable attitude, keep appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Mencap New Forest is seeking a Chair of Trustees to lead our Board, drive our vision, and champion people with learning disabilities. This is your chance to make a lasting impact on our community.

What will you be doing?

Role Summary

Our Board of Trustees work to improve the lives of people with a learning disability, exercising good governance and following all necessary policies and procedures. 

The Chair of Trustees will:

• Provide leadership and direction to the board of Trustees and enable the Board to fulfill their responsibilities for the overall governance and strategic direction of the organisation. 
• Ensure that the organisation pursues its objects as defined in its governing document, charity law, company law and other relevant legislation/regulations. 
• Work in partnership with the chief executive, senior staff members and support the employees, helping them achieve the aims of the organisation; and to optimise the relationship between the Board of Trustees and the staff. 
• Facilitate the Board of Trustees in stimulating well-rounded and carefully considered strategic decision-making.

What are we looking for?

Person Specification

As an organisation we are particularly keen to ensure that our Trustees are fully representative of the community in which we work and we would warmly welcome applications from people with a diverse range of background, ethnicity, gender, culture and physical ability. 

Essential

• Commitment to the charity’s objects, aims and values and willingness to devote time to carry out responsibilities. 
• Understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship and adhering to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership. 
• Strategic and forward looking vision in relation to the charity’s objects and aims. 
• Good, independent judgement, political impartiality and the ability to think creatively in the context of the organisation and external environment. Good communication and interpersonal skills and the ability to respect the confidences of colleagues. 
• Balancing tact and diplomacy with willingness to challenge and constructively criticise. 

 Desirable

• Leadership skills exercised through a period change
• Experience of chairing meetings, committee work, some experience of charity fundraising

What difference will you make?

As Chair of Trustees, you will have a profound impact on the future of New Forest Mencap. Your leadership will help us continue and expand our vital services, from social clubs and life skills workshops to advocacy and employability support. By shaping our strategy and ensuring strong governance, you will enable us to reach more people with learning disabilities, empower their families, and build a more inclusive community.

Time commitment

Trustee appointments will initially be for a term of 3 years which may be extended to a second term, or more. The Board of Trustees currently meets monthly in New Milton. We aim to meet for 2 hours, although recent increased activity has tended to extend the time to 3 hours. *The Board recognizes that it would be better to move to a bi-monthly or quarterly schedule, and would like to do so in future. Trustees receive Committee meeting papers a week before the meeting to enable them to prepare for the meeting.

Background

First Step is a Charity based in the London Borough of Havering, working with families of children with special needs and/or disabilities. For more than 35 years, we have supported in excess of 1,500 families and their children.

Families are referred or self-refer to us at a moment of crisis or uncertainty, normally pre-diagnosis, where they have concerns about their child.  We provide a range of family-centric services tailored to each family’s and child’s needs.

During our history we’ve had highs and lows, including overcoming a challenging time following the withdrawal of funding from the Local Authority in 2017 as part of their own austerity cuts.  Despite this, we’ve managed to sustain the charity through increased fundraising.

Our current Board has more than 80 years of experience, and over the next couple of years we’re looking to add some new and dynamic Trustees to strengthen the team and bring refreshed critical and creative thinking to our Charity.

The Chair of Trustees Role

Our Chair is looking to stand down after 10 fulfilling years, and we are looking for a new Chair to work with our Board and CEO to further strengthen our organisation long into the future.  

The new Chair should be ambitious for our Charity and have the vision and energy to help it extend its reach and impact, along with being an experienced leader who has empathy for our families, and lives our values.

They will need to have the ability to lead from the front in a collaborative style that builds consensus amongst the board, so we can meet the challenges ahead.

First Step are passionate about creating a diverse workforce and positively encourage applications from under-represented communities.

Role Title: Advice and Information & Signposting Volunteer

Weekly Hours: Minimum 4 hours per week

Expenses: Expenses are compensated where applicable such as travel

Commitment: At least 3 months

Responsible to: The Service Navigation Lead

Project overview:

Mind in Kingston is a local charity that supports people with mental health issues, and campaigns to raise awareness about mental health in Kingston and surrounding areas. We are affiliated to National Mind but operate independently in the Borough of Kingston upon Thames and surrounding areas.

The Information, Advice, Signposting & Referral Service is designed to provide enquirers with empathic advice, information and/or signposting.

Volunteers are extremely valued within our team and a vital part of our service delivery. We encourage and welcome people with lived experience of mental health issues to apply to volunteer with us; this could be personal experience relating to yourself, a family member or a friend; or in a professional capacity working with people with mental health issues.

We care about everyone’s wellbeing and as an integral member of our team, volunteers receive support to ensure they are trained and skilled up in their roles that they may take further in their career aspirations. They receive regular supervision and development opportunities as well as be part of our volunteer awards programme to recognise and celebrate their achievement and contribution to our community. As team members, volunteers have the opportunity to engage with the board of trustees, staff and other volunteers both professionally and socially.

Main purpose of the role:

· To provide confidential telephone advice and information about local services to service users.

· To provide empathic listening.

· To signpost service users to appropriate services.

· To promote emotional and physical wellbeing to service users.

· To collect data for monitoring purposes.

Tasks will include:

· Phone or email service users to provide advice, information and signposting.

· To research and learn about local services for information.

· To record each interaction with a service user on an enquiry sheet and file these in line with data protection regulations

· To fill in the message book and inform colleagues about messages relevant to them.

· To immediately raise safeguarding concerns and complete safeguarding if necessary.

· To maintain regular contact with your supervisor

· To attend meetings and supervision on a regular basis.

What you will receive in return:

· Training in providing remote support and telephone skills including mental health awareness, and boundaries.

· Training in adult safeguarding and local procedures.

· Training for any other skills as identified by yourself and your supervisor.

· Regular check-in with your supervisor, and monthly clinical and managerial supervision.

· An opportunity to learn new skills and develop existing ones while being a part of a lively and supportive team at Mind in Kingston.

· References upon completing your volunteering with us.

· Reasonable expenses to be paid so you are not left out of pocket.

What we expect from you:

· Commitment for at least three months

· Attend and complete training as directed.

· Adhere to our policies and procedures, particularly confidentiality, data protection, Safeguarding and health and safety.

· Confidence in supporting people with mental health challenges.

· Be able to deal with distressed users in a calm and robust manner.

· Proactive engagement with your supervisor for support.

· Safe handling and return of any equipment issued.

You may on occasion volunteer from home, so a confidential space is essential.

Application Process:

· Two references (one from a professional contact) are required.

· An enhanced DBS check is necessary.

We ask volunteers for two references, one of which must come from a professional connection such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults.

Closing date for applications: 31st May 2025

Location: New Cross, London

Salary: Voluntary, Unpaid

Interviews: June 9th - 10th 2025

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About Us:
​
Goldsmiths Students’ Union is a charity representing over 10,000 students studying at Goldsmiths, University of London, on issues that matter to them. We are student-led, with hundreds of volunteers, dozens of part-time elected officers, and four Sabbatical Officers - students who have been elected by their peers to take a year out of their studies to lead us from the front.

We are a democratic organisation, with a Student Assembly and established trustee board. The Trustee Board delegates responsibility for the day to day management of the organisation to the Chief Executive. The Chief Executive serves the Trustee Board and is responsible for developing and implementing the strategic plan for the management of all staff and resources. The Students’ Union staff team is made up of over 120 permanent and casual employees who work full-time and part-time. ​

Our Culture:

At the heart of our culture lies a genuine dedication to nurturing the personal and professional growth of our staff. In this year's engagement survey 93% of our staff wholeheartedly agreed that they would recommend Goldsmiths Student Union as a fantastic place to work. We are committed to fostering an inclusive and supportive environment where each team member thrives.

The Role:

As a trustee, you will work closely with the Student Union Officers, staff team and students, to deliver on our strategic aims, ensuring that we are making continuing progress to be recognised for the innovation and quality of the services and support that we provide.

We are seeking at least one trustee with experience in the charity or education sector. The Trustee Board meets formally six times annually, with meetings generally held midweek in the early evening and lasting a few hours.​

Download the full job pack ​below:​

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Applications Process 

If everything above sounds good to you, we would love to receive your application. Please use our application form to apply as we do not accept CV's and Cover Letters.

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Students at Goldsmiths University come from a variety of backgrounds. We are therefore committed to ensuring our workforce is reflective of our members. We encourage applications from people with different circumstances and from all walks of life as well as those from traditionally underrepresented groups. 

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not essential.

What is a Fundraising Coordinator?

As Fundraising Coordinator, you would work with your local SSAFA branch to develop a Fundraising Plan. You would be central to delivering this local plan to raise funds through a range of local sources including grants, trusts, appeals, collections, and events.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on a regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent needs. A varied programme of fundraising also keeps the SSAFA profile high in the local community. We’d love to hear from you if you could help by coordinating this vital aspect of your local SSAFA branch.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. You would also be out and about at events and meetings. This role would suit someone looking to give a regular time commitment to SSAFA although when and where would be flexible to suit you.

What would you be doing?

• Developing an ethical fundraising plan based on the needs of the branch and choosing a mix of sources.
• Working with the branch secretary and Regional Fundraising Manager, recruit a team of fundraising volunteers to support events, appeals and collections.
• Working with the Regional Fundraising Manager, support national fundraising campaigns.
• Working with the Branch Publicity Officer, develop opportunities to combine awareness and fundraising.
• Planning and running local appeals, collections, and events
• Identifying and submitting applications to appropriate trusts and grant funding organisations
• Working with Marketing staff at central office check that all fundraising materials meet SSAFA branding style and current key messages.
• Liaise with Regional Fundraising Manager when pursuing opportunities beyond local sources e.g., corporates.
• Evaluate fundraising activities and provide reports and information for the branch.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Role specific training to prepare you for your voluntary role - Fundraising workshops. 
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Fundraising Manager (per region)
• Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills including written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media.
• Experience of running events and or submitting funding applications would be welcome but not essential.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to make enquires about fundraising opportunities by phone, email, letter or by filling in forms
• Reliable attitude, keep appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not essential.

What is a Fundraising Coordinator?

As Fundraising Coordinator, you would work with your local SSAFA branch to develop a Fundraising Plan. You would be central to delivering this local plan to raise funds through a range of local sources including grants, trusts, appeals, collections, and events.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on a regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent needs. A varied programme of fundraising also keeps the SSAFA profile high in the local community. We’d love to hear from you if you could help by coordinating this vital aspect of your local SSAFA branch.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. You would also be out and about at events and meetings. This role would suit someone looking to give a regular time commitment to SSAFA although when and where would be flexible to suit you.

What would you be doing?

• Developing an ethical fundraising plan based on the needs of the branch and choosing a mix of sources.
• Working with the branch secretary and Regional Fundraising Manager, recruit a team of fundraising volunteers to support events, appeals and collections.
• Working with the Regional Fundraising Manager, support national fundraising campaigns.
• Working with the Branch Publicity Officer, develop opportunities to combine awareness and fundraising.
• Planning and running local appeals, collections, and events
• Identifying and submitting applications to appropriate trusts and grant funding organisations
• Working with Marketing staff at central office check that all fundraising materials meet SSAFA branding style and current key messages.
• Liaise with Regional Fundraising Manager when pursuing opportunities beyond local sources e.g., corporates.
• Evaluate fundraising activities and provide reports and information for the branch.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Role specific training to prepare you for your voluntary role - Fundraising workshops. 
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Fundraising Manager (per region)
• Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills including written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media.
• Experience of running events and or submitting funding applications would be welcome but not essential.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to make enquires about fundraising opportunities by phone, email, letter or by filling in forms
• Reliable attitude, keep appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No