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Worcester Community Trust (WCT), Worcester (On-site)
£28,340 - £29,592 per year
Lead the delivery of our wellbeing project; supporting people to improve their wellbeing, build confidence & move closer to work/training.
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Page 1 of 12
Worcester, Worcestershire (On-site)
£28,340 - £29,592 per year
Full-time
Contract (Until June 2027)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Worcester Community Trust (WCT) is looking for a Wellbeing Services Lead Project Worker to coordinate and lead the day-to-day delivery of WCT’s Wellbeing projects; supporting individuals to improve their wellbeing, build confidence, and move closer to work, education, or training.

The Lead Project Worker will oversee and coordinate the staff team and volunteers, allocate referrals and assess workloads, ensure effective service delivery and maintain strong local operational partnerships to achieve high-quality outcomes for individuals who use the service.  They will also carry their own caseload.

Key Areas of Responsibility

Service Delivery & Coordination

  • Coordinate the day-to-day work of the Wellbeing team.
  • Oversee referrals, case allocation, and staff caseload management.
  • Support a caseload of individuals.
  • Maintain accurate and confidential records, case notes, and data entries.
  • Support the Contract Manager in achieving performance targets and reporting requirements.
  • Facilitate team meetings and reflective practice sessions.
  • Be a point of contact for advice to other team members with complex cases

Frontline Support

  • Direct support to individuals through 1:1 sessions and group activities.
  • Assist individuals to access employment, education, or training opportunities, improving confidence and wellbeing.
  • Identify barriers to employment and provide tailored advice, guidance, and action planning.
  • Deliver or facilitate workshops on employability and wellbeing themes.
  • Ensure a client-centred, trauma informed non-judgmental approach in all interactions

Partnership & Engagement

  • Maintain operational relationships with local agencies, referral partners, and community organisations.
  • Promote WCT’s Welfare projects and increase referrals into services.
  • Attend community events, and networking sessions to raise awareness of the service

Monitoring & Reporting

  • Maintain accurate records of participant progress, outcomes, and referrals.
  • Collect and input data to support internal and external reporting.
  • Provide case studies and feedback to the Contract Manager for inclusion in funder reports.

Team Support & Supervision

  • Coordiante and mentor the team and volunteers in their daily work.
  • Hold staff supervision for reflection opportunities on work and wellbeing.
  • Encourage teamwork, reflective practice, and continuous improvement.
  • Contribute and lead staff meetings, training sessions, and service development discussions.
  • Model WCT’s values and champion best practice in all areas of delivery.
  • Coordinate staff HR platform with staff data and maintain records of sickness and holiday – discuss with staff in team meetings
  • Take part in staff annual appraisal and development

Safeguarding & Compliance

  • Ensure safeguarding concerns are reported and acted upon in line with WCT policy.
  • Follow WCT’s procedures on health and safety, equality, and confidentiality.
  • Maintain high standards of confidentiality and information security.
  • Act as a positive role model and champion WCT’s values in all areas of work.

What you get…

  • Be part of an amazing, welcoming passionate community.
  • Put your skills to use to create positive social impact.
  • A voice and input into shaping and influence services and decisions.

What we offer…

  • Holiday – 25 days plus bank holidays (pro-rata for PT staff) plus an extra day of birthday leave and two additional self-care days
  • Commitment to continued professional development
  • Access to Westfield Health which provides a range of benefits towards health & wellbeing as well as support with essential healthcare (after completion of probationary period)
  • Free Parking
  • Life Assurance and a pension contribution of 3%
  • Access to professional bereavement and probate support
  • An annual celebration and investment review
  • A blue light card scheme

Representing the City

WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.

To apply visit our website.

Closing Date: Wednesday 14th October 2026

Please note – this is a rolling advert. Applications will be reviewed regularly, and suitable candidates may be invited to interview before the closing date. Early application is recommended.

Application resources
Organisation
Worcester Community Trust (WCT) View profile Organisation type Registered Charity Company size 21 - 50

To work with residents to build communities where people feel connected, supported and empowered

Posted on: 17 September 2026
Closing date: 14 October 2026 at 11:51
Tags: Advice / Information, Campaigns, Social Care / Development, Training / Learning, Project Management, Housing, Operations, Customer support, Delivery, Engagement / Outreach, Health / Medical, LGBTQ, Mental Health, Partnerships, Safeguarding, Social Media, Wellbeing, Direct / Supporters, Social / Support Work

The client requests no contact from agencies or media sales.