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Project and Engagement Coordinator
Job Title: Project and Engagement Coordinator
Location: Shropshire and Telford & Wrekin / county-wide community-based role
Responsible to: Head of Operations and Service at Stay
Responsible for: Intensive Support Workers and associated delivery
Hours: 37.5 hours per week
Contract: Fixed term, linked to project funding
Salary: £32,103 Per Annum
Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required
Job Purpose
The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin.
This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project.
A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective.
The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance.
Key Responsibilities
1. Project Coordination and Delivery
- Coordinate the day-to-day implementation of the Partners for Change project across the partnership.
· Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis.
- Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments.
- Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action.
- Work closely with partner organisations to support consistent and coordinated operational practice.
- Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer.
- Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership.
2. Line Management of Intensive Support Workers
· Provide direct line management to the Intensive Support Workers employed as part of the project.
· Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions.
- Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response.
- Monitor staff workload, performance, wellbeing and professional development.
- Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy.
- Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations.
- Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice.
· Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team.
- Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support.
3. Oversight of Outreach Delivery
- Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin.
- Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage.
· Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services.
- Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers.
- Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention.
- Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion.
- Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping.
- Provide additional support or escalation where cases are particularly complex, high risk or blocked.
4. Partnership Working and Multi-Agency Coordination
- Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders.
- Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups.
- Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies.
- Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums.
- Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred.
- Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients.
5. Monitoring, Data and Reporting
- Oversee the collection, recording and monitoring of project activity, outputs and outcomes.
- Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems.
· Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records.
- Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting.
- Contribute to reports for funders, managers, trustees and partnership governance arrangements as required.
- Monitor progress against targets and help identify where corrective action or additional support is needed.
- Support a culture of evidence-led delivery, accountability and continuous learning.
6. Client and Community Engagement and Volunteering
· Lead community engagement activities to raise awareness of homelessness and rough sleeping.
· Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies.
· Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement.
· Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams.
· Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer.
7. Service Development and Quality Improvement
- Contribute to the ongoing development and improvement of the project model and operational practice.
- Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project.
- Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement.
- Support consistency in standards, approaches and quality across partners where possible.
- Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working.
- Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership.
- Support innovation and practical problem solving in response to emerging needs or operational challenges.
8. Safeguarding, Risk and Compliance
- Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately.
· Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability.
- Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently.
- Promote safe working practice for staff delivering outreach in community settings and high-risk environments.
- Contribute to incident review, learning and service response where safeguarding or serious concerns arise.
- Maintain clear accountability, professional boundaries and lawful information handling at all times.
9. Communication and Representation
- Act as a professional and credible representative of the project and host organisation in meetings, networks and partnership settings.
- Communicate clearly and constructively with colleagues, clients, partners and stakeholders.
- Support internal and external communication relating to project activity, engagement and impact.
- Help ensure that information shared across the partnership is timely, accurate and useful for delivery.
- Contribute to presentations, briefings, updates and promotional materials as required.
General Duties
- Work at all times in line with the organisation’s mission, values, policies, and procedures.
- Promote equality, diversity, dignity, and inclusion in all aspects of the role.
- Undertake any other reasonable duties consistent with the nature and level of the post.
- Travel across Shropshire and Telford & Wrekin and work flexibly in response to project needs.
Person Specification
Essential
- Experience of coordinating projects, services or multi-agency work in a housing, homelessness, community, health, social care or voluntary sector setting.
- Experience of supporting or managing staff in a frontline service environment.
- Experience of working with people who are homeless, at risk of homelessness, or affected by multiple disadvantage.
· Experience of working with people in crisis and those facing multiple disadvantage, including individuals who may be excluded from or unable to engage with mainstream services.
- Strong understanding of trauma-informed, person-centred and strengths-based practice.
- Experience of partnership working and building effective relationships across organisations and sectors.
- Ability to coordinate operational delivery, manage competing priorities and maintain oversight of multiple workstreams.
- Experience of case oversight, support planning, referrals, safeguarding and risk management.
- Experience of monitoring performance, maintaining records and contributing to reporting requirements.
- Strong organisational, communication and interpersonal skills.
- Ability to lead with clarity, empathy and accountability.
- Good IT and data management skills, including confidence using case management or monitoring systems.
- Ability to travel across the county and work flexibly as required.
Desirable
- Experience of managing outreach or community-based support services.
- Knowledge of homelessness systems, housing pathways and local authority processes.
- Experience of working within funded projects with outputs, outcomes and reporting requirements.
- Experience of co-production, peer support, service-user engagement or community engagement.
- Experience of using In-Form or similar client record / case management systems.
- Knowledge of the challenges affecting people with no recourse to public funds, substance use needs, mental health needs or neurodiversity.
- Full driving licence and access to transport, where required for the role.
Key Skills and Attributes
- Strong leadership and coordination skills
- Calm, organised and solution-focused approach
- Compassionate, professional and non-judgemental manner
- Ability to motivate, support and develop staff
- Strong partnership and relationship-building skills
- Commitment to high-quality, inclusive and trauma-informed practice
· Ability to engage effectively with people in crisis and those experiencing multiple disadvantage, including individuals who may face barriers to accessing mainstream services.
- Confidence in handling complexity, challenge and change
- Ability to balance strategic oversight with practical operational delivery
Additional Information
This role combines project coordination, staff management, partnership working and frontline service oversight. It requires a flexible, organised and relationship-based approach, with the ability to work across organisational boundaries and support both strategic delivery and day-to-day operational practice.
The postholder will be expected to work with people experiencing crisis, exclusion and multiple disadvantage, and to support staff working in complex community settings.
The role is subject to satisfactory references and an enhanced DBS check where required.
The client requests no contact from agencies or media sales.
You will support the development and delivery of our schools, youth centre and detached programmes. This will consist of one to ones and group work with young people within schools, detached work in designated areas as well as centre-based provision. You will be responsible for building strong, professional relationships with young people and adapting and coordinating a service around their needs. You will work in partnership with the other Youth Workers on the team, the Youth & Community Manager, schools and youth organisations around the county as well as the wider voluntary sector and statutory partners
You will work also in the community to identify and support volunteers to become engaged within our services and provision. You will collate a range of data, information and imagery that creates evidence of your work and the impact it is making not only to young people but also to the wider community.
At Berkshire Youth, our mission is simple yet powerful: we are dedicated to championing young people.


The client requests no contact from agencies or media sales.
Job Summary
Z House is an exciting project run by Caring in Bristol, opening in July 2024. It provides emergency short-term accommodation for 18 – 25-year-olds in housing crisis, which is supplemented by daytime support to help people move on to sustainable and appropriate accommodation.
Based in St Pauls, Z house fosters a safe and supportive environment where 4 young people can stay in the Night Shelter at a time until they obtain suitable accommodation.This Role is for 4 Nights a Week, Monday to Thursday, involving a mix of both Waking and Sleep-in hours.
Sometimes working alongside a volunteer, you will be responsible for providing a safe space, listening ear and support for young people using the service.
The role involves starting at 20:30, supporting our young people to settle for the evening before your sleep-in shift from 11:30pm until 07:30 am, in the morning you’ll support the young people and our volunteers with Breakfast and room changeover for the day, finishing your shift at 08.30am.
Shift Times Activity
20.30 – 23.30 Waking
23.30 – 07.30 Sleeping (dedicated night worker room with shower)
07.30 - 08:30 Waking
Key responsibilities
Housing management
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Sign up and induct young people arriving outside of normal working hours
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Ensure the health, safety and security of the building, colleagues, residents, and visitors; taking reasonable care to protect yourself and all other persons, complying with health and safety legislation and procedures; seek guidance as necessary and highlight any significant deficiencies to a senior colleague
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Carry out any required health and safety, housing management, risk management, etc. monitoring, keeping accurate and complete records throughout.
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Identify and report defects in the buildings, furniture, and equipment to promote a safe working environment in line with Health and Safety, following relevant procedures to remedy all defects.
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Contribute to the upkeep of services, ensuring young people’s rooms, communal and colleague areas are well maintained, serviced, safe and clean; maintain accurate and complete records. Supporting Young People
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Assisting Young people to achieve positive outcomes including stated support plan goals, liaising with internal and external colleagues/organisations as required.
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Respond to requests and issues from young people, continually assessing housing needs and risks.
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Provide support and guidance for young people as appropriate
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Promote the participation and involvement of young people within and outside the organisation to elevate users’ voice in the delivery of the Z House service.
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Ensure all relevant records (including case-notes, safeguarding, incident, and other logs) are completed for all shifts.
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Providing detailed handover notes for the Young People in the shelter
Volunteer support
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To support and provide guidance to volunteers who will sometimes partner you on shift
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To be the point of contact for volunteers if they need to raise any concerns
Other
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You will be one part of a two-person Night Support Team, so communication and detailed recording of information is necessary for the team to deliver a high level of support to young people safely and effectively
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Ensure all shift tasks and processes are completed satisfactorily, including a comprehensive handover for the Z House Coordinator.
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Safeguard the welfare of children, young people, and adults at risk, working within Caring in Bristol’s safeguarding policies, Southwest Child Protection Procedures, and local procedures for safeguarding adults at risk.
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Carry out day-to-day administrative functions to ensure that all records and files are maintained and stored securely in line with the Data Protection legislation.
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Provide a diverse and culturally sensitive service, ensuring that anti-discriminatory practice and equality of opportunity are promoted within all aspects of Caring in Bristol’s services. The list of tasks is not exclusive, and duties may be varied from time to time, with the job description being subject to review and periodic amendments.
Personal Specification
We expect you to meet most of these criteria. However, we don’t expect you to meet every point and welcome applicants with transferrable skills and an ability to apply themselves in a new context.
Essential
• A desire and willingness to learn about the effects that experiencing homelessness have on young people in our city
• A willingness to learn and uphold Caring in Bristol’s safeguarding Policies and Procedures
• Ability to listen to and communicate effectively with young people.
• Able to record case notes accurately and clearly and safely handle data in line with Caring in Bristol’s GDPR policies
• Ability to remain calm in a crisis with the skills to deal with incidents or urgent situations safely and pragmatically
• Able to work with vulnerable people, operating with sensitivity as well as assertiveness maintaining professional boundaries
• A high attention to detail for health and safety issues
• High standards of cleanliness and housekeeping
• Effective communicator
Desirable
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Experience of working with vulnerable young people
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Experience of working with people from overrepresented communities in homelessness statistics such as those who identify as a part of the LGBTQ+ community, Young people who are experiencing displacement and those who are part of ethnically and culturally diverse communities
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Experience working in supported accommodation
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Be able to demonstrate understanding of safeguarding principles and practice.
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Experience of working alongside and guiding volunteers with an understanding of how to do this effectively
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Flexible problem solver, reliable and good at timekeeping
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Have a willingness to uphold Caring in Bristol’s values and work towards our overall mission
The client requests no contact from agencies or media sales.
Are you passionate about improving the wellbeing of others?
We are offering a rewarding opportunity within Crawley and Mid Sussex team, with a focus on Mid Sussex, to provide a range of services which aim to make a difference to family and friend carers. You will be expected to work across all localities as required.
Carer Wellbeing Workers provide invaluable services to help improve carers’ resilience and ensure they are supported to maintain their caring roles. They provide tailored information and advice, practical, emotional and planning support, peer opportunities, contingency planning, active listening and through partnership working are pro-active in the identification of carers.
Using experience of working with adults and families, a working knowledge and / or lived experience of social care and health, the postholder will use excellent communication and interpersonal skills to offer carers one-to-one and group support either face to face, via the telephone or using virtual video mediums such as Zoom or MS Teams.
The role is a mix of remote / homeworking and community venues. You will be expected to be readily able to travel across Crawley and Mid Sussex to deliver carer support and on occasion to venues across the County to attend meetings and training as required.
Interview Date: 15/16 June 2026.
Key Responsibilities
Carer Support: Provide a blend of in-person, online, telephone, 1-to-1, and group support to carers in Crawley and Mid Sussex. Proactively reach carers from under-represented and diverse communities, ensuring the service is accessible to all.
Information & Guidance: Offer tailored, personalised information, guidance, emotional, and practical support to carers, helping them navigate local services and make informed decisions. Use the Carers Star™ framework to support carers in creating personal plans and achieving positive change.
Empower: Enable carers to communicate issues important to them, set their own priorities, and articulate their needs and wishes. Work in co-production with carers to ensure services are person-centred, engaging, and make a real difference.
Community Presence: Work as part of the team to maintain a presence in the community, delivering support through various channels and formats.
Partnerships: Collaborate with health, social care, and voluntary sector partners, seeking opportunities to enhance support for carers. Refer and signpost carers for targeted and specialist support, develop local relationships, and attend partnership meetings as required.
Carer Identification: Promote carers as expert partners in care. Promote the service and the importance of identifying and supporting carers and deliver “Think Carer” sessions.
Involvement: Proactively identify opportunities to involve carers and volunteers in service design and delivery. Provide mentoring and support to volunteers within the team.
Data Recording: Accurately record all interventions on the Client Record Management System to enable timely and informative reports, ensuring decisions are evidenced and all actions recorded.
Demonstrate Impact: Showcase the difference the service makes in carers’ lives through Carers Star™ reviews, surveys, case studies, and feedback.
Please see the Job Description in the Recruitment Pack for the full list of role responsibilities and person specification.
Employee Benefits
• Training and Development: Opportunities for professional development and training.
• Flexible Working: Flexible working hours and remote working options.
• Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (inclusive of Bank Holidays).
• Healthcare and Employee Assistance Programme with perks and discounts.
• Enhanced Maternity/ Paternity/ Adoption Pay.
• Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Before you keep reading ...
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. At Carers Support West Sussex, we value everyone's unique history. Our doors are open to individuals of all races, religions or beliefs, abilities, ages, nationalities or citizenships, ethnic origins, marital, domestic or civil partnership statuses, sexes, sexual orientations, family structures, and gender identities.
The carers we support come from such different walks of life that we are particularly interested in attracting candidates from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities.
Values we are looking for in Candidate
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
We are committed to behaviours that support:
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please apply as soon as possible to be considered.
A local charity team of staff and volunteers, working with and for family and friend carers.



The client requests no contact from agencies or media sales.
Allsorts is seeking an enthusiastic, dedicated and dynamic Youth Worker to help us deliver our vision of a world where LGBTQ+ children and young people are free to be themselves. The Youth Worker will primarily deliver high-quality, inclusive and responsive youth groups and short programmes that empower LGBTQ+ young people to thrive. This includes planning, facilitating and evaluating sessions alongside Youth Group Workers and working collaboratively with local youth organisations to be present in their youth spaces. The role will also have a focus on supporting trans and non binary young people through dedicated programmes such as Evolve and Waiting Well.
Working collaboratively with colleagues, volunteers and partner organisations, the Youth Worker will ensure that young people have access to safe spaces, meaningful activities and holistic support that build confidence, wellbeing and life skills. They will champion youth participation throughout service delivery, maintain high standards of safeguarding and record keeping, and contribute to ongoing monitoring, evaluation and impact reporting
Key responsibilities:
- Plan, deliver and evaluate inclusive youth groups pan Sussex
- Youth participation and youth voice
- Partnership and multi-agency working
- Monitor, record and evaluate impact
About You:
You have experience working with children and young people in a youth or similar setting. You bring strong energy, enthusiasm and creativity to frontline youth provision. While you don’t need to identify as LGBTQ+, you must have a deep understanding of the challenges faced by LGBTQ+ communities and a commitment to equity and inclusion.
Why Join Us?
This is an exciting opportunity to help develop the Youth & Education Service at a well-respected Sussex-based organisation. You’ll be part of a team that’s passionate about making a real difference in the lives of LGBTQ+ children, young people, and their families.
About Allsorts:
Allsorts' mission is to listen to, connect, and support children and young people under the age of 26 who are lesbian, gay, bisexual, trans, queer (LGBTQ+), or exploring their sexual orientation and/or gender identity.
By placing children and young people’s voices at the centre of our work, we ensure that our understanding of their ongoing and evolving needs continues to inform our service provision.
There are three main strands to our service provision, all of which aim to improve the lives of LGBTQ+ children and young people.
Youth and Education Service
We offer youth groups, programmes, one-to-one support, activities, residential trips, in-school support, and much more for children and young people across Sussex.
Parents & Carers Service.
We offer groups, one-to-one support, activities, information sessions, and much more for parents & carers of LGBTQ+ children and young people across Sussex.
Training and Consultancy Service
We provide LGBTQ+ Inclusion Training for a wide range of organisations, with a focus on organisations working with children and young people. Our goal is to help build people’s knowledge of LGBTQ+ issues and their confidence in being effective allies to LGBTQ+ children, young people and adults.
Annual Leave: 27 days, plus bank holidays, pro rata.
Pension:Allsorts Youth Project is part of Royal London’s pension scheme and contributes 8% towards your pension.
DBS & References: All staff are subject to an enhanced Disclosure and Barring Service (DBS) check & references.
Allsorts Youth Project listens to, supports, and connects children & young people (under 26) who are LGBTQ+.



The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Contract: 12months fixed term – parental leave cover
Hours: 21 hours per week
Location: Based in Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG
About the role
As a Coach in the Structured Coaching Team, you will be the lead worker for people who engage well with the service and are able to work with you to develop and follow a personalised plan to end their homelessness. You will work collaboratively across departments to support Crisis' mission to end homelessness by delivering services that are person-centred, sensitive and responsive to the diverse needs of Crisis Members. You will understand and promote the importance of evidencing our impact in preventing and ending homelessness. Also evidencing the barriers faced by members to directly inform our Policy and Campaigns strategies, using the Crisis Member Achievement and Progression System (MAPS) and case management standards.
About you
You will as part of the Crisis team, make and maintain collaborative, consistent relationships with our members, staff, volunteers and other organisations.
You will have:
- Knowledge of relevant sector, e.g., housing, homelessness, and welfare legislation.
- An understanding of psychologically informed approaches when working with people who have experienced complex trauma and marginalised individuals.
- Effectively manage your own workload, including a varied caseload, with excellent organisational skills and the ability to manage conflicting priorities, exercise judgment under pressure and balance competing demands.
- An understanding of the importance of protecting an individual’s personal and sensitive data when working with someone’s information.
- Excellent communication skills, spoken and written, including the ability to promote Crisis’ services to a wide variety of audiences.
- Knowledge and experience of safeguarding and commitment to act in compliance with safeguarding policy and procedures.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 31st May 2026
Interviews will be held on Monday 15th June 2026 at Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
JOB TITLE: Community Support Worker
RESPONSIBLE TO: Community and Families Manager
HOURS OF WORK: Part-time 28hours (evening and weekend work will be required)
LOCATION: Hybrid – in person community delivery across Scotland, with requirements to attend office base in Edinburgh and home working possible. (Car driver with access to own transport desirable)
DURATION: Fixed term 24 months (with potential for extension, funding allowing)
SALARY / GRADE:Grade 3 / £24479 per annum fte – pro-rata
KEY WORKING RELATIONSHIPS
• Community and Families Manager
• Head of Community Services and communities team
• Adoption UK Scotland and Kinship service colleagues
• The Adoption and Kinship Community in Scotland
• Local Authorities and external commissioners
PURPOSE OF THE ROLE
• To support the community work of Adoption UK Scotland community support services, to plan and deliver community events, provide professionals, parents/carers, children, and young people access to information, resources, and services and to engage with families in their local communities.
• To offer a front-line service, primarily to adoptive and kinship families, and care experienced individuals and young people, by supporting delivery and administration for activities and events, including regular support groups delivery, youth and teens/young adults, and family events. Support of events across Scotland based on resources and availability.
• Support planning, organisation of, and attendance at, in person and online events through funded projects and services to bring together adopted and care-experienced individuals and young people and adoptive and kinship families, enable peer support, build a sense of community and promote an active and supportive Community Network.
• To respond to enquiries received via the Information and Support Service and relevant email inboxes with relevant information and/or signposting.
• To be part of the wider communities within Adoption UK Scotland, working across teams and services.
• Work collaboratively with colleagues across all services areas of Adoption UK
MAIN DUTIES AND RESPONSIBILITIES
• Working alongside service leads within the communities team, and with the wider Adoption UK Scotland team members to plan and deliver specific events and activities for adoptive and kinship community members, and care experienced children and young people via our E Project youth service for children, teens and young adults.
• Provide administrative coordination for community event provision, including collating event materials, gathering feedback and evaluations for reporting purposes, supporting delivery of events, maintaining records using existing required systems, and responding to enquiries via our Information and Support line and relevant email inboxes.
• Working alongside Communications colleagues and across teams to ensure promotion of events to relevant target groups
• Attending events to promote the wider work of AUK Scotland at conferences or support groups
• To hold responsibility for administrative requirements relating to community events, including setting up booking pages, sharing information via newsletters and social media, and recording service delivery interactions, using existing Adoption UK systems and processes
• To work with colleagues in the Foundations for Families kinship support service to support delivery and coordinate activities between services where appropriate.
• To report to line manager and directors in Adoption UK Scotland relating to service delivery, including contributing to monitoring and reporting on activities.
• To work alongside Adoption UK colleagues to develop and improve resources and services for our communities.
Criteria
EXPERIENCE, EDUCATION, QUALIFICATIONS & KNOWLEDGE
- Demonstrable knowledge and understanding of the issues and challenges faced by care experienced families. (Essential)
- Experience of engagement and direct work with families and/or young people (Essential)
- Experience of facilitation of in person and online groups (or commitment to learn) and commitment to digital safeguarding (Essential)
- Relevant degree or qualification (e.g. community work, social sciences) or equivalent experience (Desirable)
Skills and abilities
- Report writing and record keeping (Essential)
- Excellent communication skills, both written and verbal (Essential)
- Ability to build and maintain relationships (Essential)
- The ability to use Microsoft Office (Word, Excel, Outlook) (Essential)
Accountability
- Liaise with colleagues to share updates and information
- Report to supervisor and relevant managers and external commissioners on activities
Behaviours
- Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
- Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
- Follows all policies and procedures relating to risk assessments, safeguarding and youth service delivery
- Contributes to an open and honest culture
- Encourages challenge and creativity, transparency and consistency.
- Leads by example.
- Offers outstanding service to members.
- Promotes cross functional team working, sharing skills and knowledge
- Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
- Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
- Takes pride in own development, committed to achieving high standards and agreed objectives
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
All dogs deserve a good life and a safe, loving home. We exist to find safe, loving homes for dogs and to support people to give their dogs as good a life as possible.
We are looking for a self-motivated and target-driven Fundraising and Volunteering Officer who can hit the ground running. You will be responsible for developing and growing strong relationships with new and current supporters across the Nottinghamshire region, to raise funds and volunteer for Jerry Green Dog Rescue in support of our mission.
As the Volunteering and Community Fundraising Officer for Nottinghamshire you will be responsible for:
·Identifying and engaging new individual, group and corporate supporters, and developing strategies to promote fundraising activities and grow income from your local area.
·Providing high quality stewardship to individual supporters, groups and businesses within the community, ensuring relationships are developed and maintained at a high standard.
·Representing Jerry Green Dog Rescue as the first point of contact within the community for Nottinghamshire, promoting our mission, vision, and values alongside fundraising and volunteering opportunities.
·Work with your team to recruit, induct and train volunteers to support fundraising and other relevant initiatives locally in the community.
·Acting as an ambassador for Jerry Green Dog Rescue, and living our values in everything you do, with your colleagues, supporters and volunteers.
·Keeping up to date with sector trends across community fundraising and volunteering,
We’re seeking applications from candidates with experience in Community, Events or Corporate fundraising, as well as those who can demonstrate transferable skills from other roles or sectors. If you’re proactive, positive and motivated by targets, and are keen to build a career in fundraising, we’d love to hear from you. Above all, you’ll share our belief that every dog deserves kindness, compassion, and a home of their own.
Benefits include:
· Annual leave: 30 days per year (this includes bank holidays, which are taken from your overall allowance)
· Flexible/Hybrid working: This role offers a hybrid working arrangement combining home and on-site work, alongside flexitime arrangements with negotiable start and finish times (subject to manager agreement and service needs). The role also requires attendance at meetings during business hours and occasional evening and weekend supporter events.
· Pension: Enrolment in the NEST workplace pension scheme
· Employee Assistance Programme: Access to BrightHR wellbeing and support services
· Employee discounts: Including access to schemes such as BrightHR, Charity Workers Discounts, and Give as you Live
The client requests no contact from agencies or media sales.
Justlife’s Vision
Making people's experience of temporary accommodation be short, safe and healthy.
About the job
The role of Families Project Worker involves supporting a caseload of families living in temporary accommodation. The role requires a combination of specialist knowledge and excellent relationship building skills to support residents with varying degrees of mental health, addiction and trauma related issues to engage with appropriate support, improve their experience of temporary accommodation and to access suitable housing solutions.
The role is dependent on excellent communication and joint working with colleagues and a variety of partners and professionals; including the NHS, Probation Service, local council services and other third sector organisations.
The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity.
A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role.
Making decisions, “in the moment” to do the right thing to mitigate risk with service users can place high emotional demands on the job holder. The role is highly reactive, unpredictable and at times, chaotic. The role therefore requires a high degree of self-awareness to one’s own resilience levels and exercising appropriate levels of self-care.
Why do we exist?
Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.
How do we operate?
Our values guide our work and are very important to us:
- Collaboration before competition
- People before programmes
- Innovation before Institutions
What do we do?
Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.
We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.
Why work for us?
Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.
Perks of working at Justlife
- Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
- Additional 5 days annual leave purchase scheme through salary sacrifice
- Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
- Cycle to work scheme
- 2 Volunteering days per year
Key terms and conditions
Job Title: Families Project Worker
Hours: 18.75 hours per week
Contract: Fixed Term until 30th June 2027
Normal hrs to be worked: Hours can be spread across Monday – Friday between 9am – 5pm
Location: Brighton
Salary: £30,791 per Annum pro rata
Application Process
To apply, please upload a covering letter addressing how you meet the person specification, together with an up-to-date CV.
Deadline for applications is 11:30pm 31st May.
Provisional interview dates will be the week of 8th June.
Responsible to: Families Project Team Lead
Responsible for: None
Key responsibilities
Service Delivery
- Deliver interventions and support for families in a warm, caring and flexible way, including:
- Supporting them to engage with support services to improve and maintain their physical and mental wellbeing.
- Assisting them in addressing housing, financial or wellbeing needs.
- Accompanying them to appointments.
- Connecting them with appropriate support services such as substance misuse services or food banks.
- Collaborating with agencies such as the local authority, housing providers and support services to deliver an effective service
- Maintaining regular contact and a listening ear for the client.
- Helping increase their self-confidence and self-efficacy to improve their chances of moving on from homelessness.
- Helping clients to engage in meaningful activities based on their strengths, interests and ambitions.
- Contribute to team caseload meetings.
- Use the Inform system to record key work carried out.
- Carry out the relevant assessment with clients, identifying issues, as well as strengths, and develop a support plan that is reviewed regularly.
Service Development
- Liaise with local partners to improve collaborative working
- Promote and advertise the Justlife service locally
- Provide reports and case studies when requested.
This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.
Person Specification
Essential Experience:
- Experience of supporting vulnerable groups (those experiencing homelessness or housing vulnerability, or a comparable client group)
Desirable Experience:
- Experience of working with drug and alcohol dependent adults or those experiencing poor mental health
- Experience of supporting families
- Experience of working with the welfare system
- Experience of working with the housing system
Skills
- Care, empathy and skilled in dealing with emotionally vulnerable service users
- Excellent ability to engage with service users in an empowering manner
- Effective communication; written and oral skills
- Effective administrative and IT skills
- Excellent organisational skills
Knowledge
- Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to become and stay healthy.
- Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse and homelessness.
- An understanding of health and safety policies and procedures that aim to keep staff and clients safe.
Personal Attributes
- Commitment to equal opportunities in our service delivery
- High self-awareness and the ability to maintain personal well-being through periods of pressure and stress
- Ability to be self-motivated and work well in a team or as a lone worker
Our vision is to make people’s experience of temporary accommodation as short, safe and healthy as possible.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Outreach Coordinator (Families and Patients, all ages 0-25)
HOURS OF WORK: 24 or 32 hours per week £27,500 FTE – Actual Salary = 24h £16,500 PA / 32h £22,000
PLACE OF WORK: ECHO charity Office, 1 Royal Street, London SE1 7LL, Office & hospital-based Evelina London Children’s Hospital, with some community
Days of Work: Mandatory Monday team day & Thursday will be an 8 pm finish. Actual days/hours to be agreed.
RESPONSIBLE TO: People and Impact Lead
TYPE OF CONTRACT: 2 years
BENEFITS INCLUDE 25 days annual leave (pro rata) increasing to 28 in service, winter shopping day off, workplace pension & flexible working
ECHO’s Outreach Coordinator will provide support to families of children and young people aged 0-25 affected by CHD (Congenital Heart Disease) and patients.
This role will have around 20% of time to focus on finding out the needs of 18-25 patients, parents, and siblings, and developing support and information for them.
We are an independent charity who support families treated by the Evelina, London & Royal Brompton, and Harefield hospital networks, and the CHD network of 47 local hospitals, and are based close to the Evelina London Children’s Hosptial.
Can you… work in a hospital environment, on the phone, and online; plan visits or events such as a zoo trip or a party; support children, young people, and families through diagnosis, treatment, care, and, at times, the loss of a child; and provide needs-led emotional, social, and practical support to children with heart conditions, their siblings, parents, and carers?
Can you also research the needs of 18–25-year-olds, develop peer support and programmes for them, and deliver this on a small budget with patient and carer input throughout?
This role provides high-quality emotional, social, and practical support to children with heart conditions, their siblings, parents, and carers, from birth to 25 years. You will deliver 1-to-1 outreach in the hospital and the community, lead play and wellbeing activities, and maintain a visiting programme across children’s departments, including PICU, Cardiac, and NICU. 20% of your focus is supporting young people aged 18–25, identifying their needs, assessing numbers, and developing peer support programmes. The role also involves creating resources and accurate information for families, offering guidance for those facing bereavement or loss, promoting wellbeing across hospitals and networks, planning events, contributing to closed social media groups, maintaining records, and capturing impact through case studies and testimonials.
You will embrace our database, AI, and tools that can support families and our small charity to make a bigger impact.
You will have experience of working in emotionally demanding situations, be dedicated to supporting people, and be able to guide families through the impact of medical diagnosis, treatment, and bereavement with compassion and understanding.
Support
- Provide a safe space for families, in person, online, and on the phone
- Provide support to children, young people, and parents/carers affected by CHD from diagnosis to adult
- Research the support needs of younger adults, from 18 – 25 years across the CHD community, including patients, siblings/young carers, and parents/carers.
- Ensure EDI is a primary focus for ECHO – help us ensure everyone can access our services
- Be there from diagnosis throughout childhood – work with our Youth Worker & Families and Volunteer Coordinator to ensure our families are supported
- Create ways to utilise the ECHO database to understand our own membershipsProvide information and support to families of children with heart conditions and those with additional needs
- Review and upgrade information for families, build strong relationships with referrers by attending meetings, providing talks and outreach across the network hospitals, delivering paediatric Cardiology services via Evelina London and the Royal Brompton
- Seek to offer support services to families treated locally in network hospitals – Annual mail out & visit
- Represent families throughout the community and consider the varied needs of ECHO members and how they might be included in our service offering
- Research what do young parents under 25 need, what about the needs of patients who are 18-25
- Provide fun sessions to children, young people and families
- Bringing like-minded people together, our events are a vital part of your work- some will be out of hours
Please use the link above to send us your CV and a Cover letter that demonstrates you meet the above criteria.
Closing date: 3rd June midnight
The first interview will be held online the week beginning: 8th June
With an in-person interview for shortlisted candidates at the ECHO office on 15th June.
This role will need DBS, two references, and an honorary contract with the NHS
ECHO is an equal opportunities employer and welcomes applications from everyone
The client requests no contact from agencies or media sales.
About the Role
Location: Cornwall (Agile / Field‑based)
Hours: 35 hours per week
Salary: £24,544.91
Contract: Permanent
DBS: Enhanced with Adults
Who We Are
At Rethink Mental Illness, we believe recovery is possible. We exist to improve the quality of life for people severely affected by mental illness by providing person‑centred, strengths‑based support that helps people live fulfilling, connected lives.
We work closely with individuals, families, and partner organisations to support recovery, independence, and wellbeing within local communities.
About the Role
We’re looking for a Lifestyle Support Worker to join our Cornwall Community team and support people with long‑term mental health challenges to live healthier, happier, and more connected lives.
In this role, you’ll work alongside other Lifestyle Support Workers, therapists, and multi‑disciplinary teams to engage people in meaningful activities that promote wellbeing, confidence, and independence. This could include:
- Supporting individuals one‑to‑one to build confidence accessing community spaces such as gyms, groups, or public venues
- Facilitating group activities such as healthy eating, wellbeing, or lifestyle sessions including activities in the community.
- Encouraging engagement in volunteering, recovery activities, and local community opportunities
- Supporting people to develop routines, life skills, and social connections
This is a field‑based role across Cornwall, with some administrative work based in NHS buildings and opportunities for agile working.
What You’ll Bring
We’re looking for someone who:
- Has experience supporting people with mental health needs in a community or support setting
- Is passionate about recovery, empowerment, and person‑centred support
- Can build positive, respectful, and professional relationships with service users
- Has experience in facilitating group work in the community.
- Is confident working both independently and as part of a multi‑disciplinary team
- Has strong communication, organisational, and basic IT skills
- Holds a full driving licence with access to a vehicle (essential for covering Cornwall)
- Believes in equality, inclusion, and strengths‑based approaches
Formal clinical qualifications are not essential — we value empathy, professionalism, and a genuine commitment to supporting others.
What We Offer
At Rethink Mental Illness, we’re proud to support our staff. You’ll receive:
- A comprehensive induction programme
- Regular supervision and reflective practice
- Ongoing training and development opportunities
- The opportunity to contribute to service development
- A supportive, values‑driven culture where your voice matters
Ready to Apply?
If you believe in recovery, want to make a real difference, and are passionate about supporting people to live well in their communities, we’d love to hear from you.
Rethink Mental Illness welcomes applications from all backgrounds and is committed to creating an inclusive workplace.
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a wide range of benefits:
- Inclusive Culture: Staff networks that champion diversity and inclusion
- Wellbeing Support: Access to our Wellbeing Hub, Employee Assistance Programme, and Unmind mental health app
- Recognition & Rewards: Discounts, cashback offers, and recognition through our PULSE platform
- Flexible Working & Generous Leave: 25 days annual leave plus bank holidays and your birthday off, with options to buy or sell leave
- Learning & Development: Structured onboarding and ongoing training
- Financial & Family Support: Pension scheme, enhanced family leave, and travel benefits
- Referral Bonus: Earn up to £300 for introducing someone to our team
Diversity, Equity & Inclusion
Diversity is important to us, and we value difference, inclusiveness, and belonging. By welcoming a wide range of perspectives and experiences, we strengthen our ability to support the diverse communities we serve.
We actively encourage applications from people of all backgrounds and identities and are proud to be a Disability Confident Employer and a signatory to the Race at Work Charter.
Becoming a Truly Anti‑Racist Organisation
We have an ambition to become a truly anti‑racist employer, campaigning organisation, and service provider. Through our Anti‑Racist Statement and Race Equality Action Plan, we are committed to accountability, learning, and meaningful progress.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Join Addiction Family Support
Addiction Family Support is the leading UK-registered charity supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.
The role: Family Support Worker (Bereavement)
As a Family Support Worker at Addiction Family Support, you will be responsible for delivering a range of services to provide crucial emotional and practical assistance to individuals bereaved (and affected) by the loss of a loved one due to addiction. Through both individual and group support, you will offer a compassionate and understanding presence, helping people navigate grief and loss in a safe and supportive environment.
Our service delivery takes place via several methods, including taking calls on our telephone Helpline, responding to emails through our email service and delivering remote 5-Step Method informed intervention to individuals and groups via an online platform.
Working patterns are flexible and you may be expected to work on a rota basis, and we would hope to be able to offer more hours per week in time when funding allows it.
You will need to be confident in your ability to provide support via a variety of remote and digital platforms, being able to respond to immediate requests for support. You will be an active and involved member of our team and contribute to all aspects of our work to help us achieve our strategic goals and work towards achieving our vision.
Responsibilities:
- Offer empathetic and non-judgmental structured emotional and practical support to those affected by the bereavement of a loved one due to addiction (via a Helpline and 5-Step Method informed one to one and group support).
- Provide or signpost information, literature, and resources to help individuals and groups manage grief and cope with their situations.
- Facilitate or co-facilitate bereavement support group meetings, creating a safe space for participants to share their experiences and provide mutual support.
- Follow guidelines and safeguarding practices - ensuring safeguarding concerns are addressed promptly and signpost individuals to additional services where appropriate.
- Maintain accurate and confidential records in line with GDPR and the charity’s policies.
Ongoing support
As a Family Support Worker (Bereavement), you will have access to regular supervision and peer support, ensuring you feel confident and equipped in your role. Development opportunities are available to help you grow in your position and enhance the support you provide.
Join our team of change-makers
Are you ready to make a difference? We're on the lookout for a vibrant, enthusiastic, proactive and collaborative individual with the right skills and experience to become part of our incredible charity.
Be part of something special
Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.
Join an award-winning journey
This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.
The deadline for submitting applications is 5.00pm on Friday 29 May 2026.
Interviews will be held w/c 8 June 2026.
Supporting people affected or bereaved by a loved one's harmful use of alcohol, drugs or gambling.
The client requests no contact from agencies or media sales.
Bexley Voluntary Service Council (BVSC) has been supporting the local Voluntary and Community Sector (VCS) in Bexley for over 60 years. Throughout this time, BVSC has continually evolved in response to local need, sector challenges and wider changes in public policy. Today, BVSC plays a central role in strengthening the local voluntary sector, connecting organisations, amplifying community voice and enabling organisations across Bexley to be resilient, connected, and able to provide high-quality, impactful services to residents.
Why Work for Us:
• Hybrid working
• Additional Birthday Day off
• Flexitime and TOIL
• Pension employer contribution 6%
• Two volunteering days (pro rata)
• 25 days annual leave plus bank holidays (pro rata)
• Access to the Blue Light Card
• Ongoing training and professional development opportunities
• A positive, inclusive team culture where your ideas are valued
• Enhanced maternity/paternity pay
• Employee Assistance Programme
We’re looking for a proactive and compassionate individual to help grow and support Bexley’s new Direct Payment Support Service.
In this varied role, you’ll be the first point of contact for enquiries, supporting people through the PA registration process, carrying out compliance checks, and maintaining accurate records. You’ll also help keep the PA Register up to date, monitor training compliance, and ensure residents and applicants receive clear, timely support.
You’ll work closely with our partners, respond to enquiries via phone and email, triage requests, and help match people with the right support. This is a great opportunity for someone who enjoys organisation, problem-solving and working with people from diverse backgrounds.
We’re looking for someone with strong admin and communication skills, a person-centred approach, and the ability to manage a busy workload with attention to detail.
Join us and make a real difference to people’s independence and wellbeing in Bexley.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
The Role
We're looking for an experienced community development worker to lead a portfolio of projects and support the wider Lost Woods team. Using an asset-based community development (ABCD) approach, you'll work with adults, children, young people and families — particularly those facing barriers to accessing nature.
Your lead projects will include:
- Woods on Prescription and sustainable community woodland wellbeing activities
- Five Ways to Family Wellbeing – building confidence to take children and YP into woodlands
- Networking for underserved groups engaging with woodland and nature
- Evaluating and legacy-planning for all lead projects by November 2027
Alongside the team, you'll:
- Engage communities, map needs and help overcome barriers to participation
- Support volunteer groups to develop their own sustainable woodland activities
- Work with landowners, local authorities and partners to improve woodland access
- Deliver training, events and networking for stakeholders
- Report accurately on outcomes and maintain GDPR-compliant records
- Represent AirS at events and through social media
- Contribute to fundraising for Lost Woods and future AirS projects
About You
Essential:
- Experience of community development, including asset-based approaches and mentoring community groups
- Experience delivering nature-based, outdoor or conservation activities across a range of ages and abilities
- Experience working with people from diverse backgrounds, including those with vulnerabilities or complex support needs
- Experience on multi-organisation partnership programmes
- Confident collecting, monitoring and evaluating data and writing funder reports
- Knowledge of ABCD and an understanding of barriers to community involvement, particularly in rural areas
- Strong interpersonal skills — able to influence and motivate volunteers, communities and stakeholders at all levels
- Good organisational skills and experience meeting monitoring and reporting requirements
- Qualified to GCSE level or equivalent; Forest School (level 2/3), Eco Psychology, Nature Connection or Counselling training also considered
- Current driving licence and use of own vehicle
- Outdoor First Aid trained, or willing to be — you'll lead risk assessments for woodland activities
Desirable:
- Accredited qualification or significant experience in community development or community organising
- Knowledge of rural Sussex, relevant statutory services and local conservation organisations
- Experience of line management or team leadership
- Coaching, mentoring or training facilitation skills
- Experience using social media to promote projects
Location: Lost Woods programme area (West, Mid & East Sussex) with home working Hours: 21 hours per week (some evenings/weekends – TOIL given) Salary: £30,833 pro rata Contract: Fixed term – programme ends November 2027 Annual leave: 28 days pro rata | Pension: 5% employer contribution
AirS is committed to equality of opportunity. This post is subject to a DBS check.
To increase the capacity of rural communities to manage change for the benefit of all their constituents.



The client requests no contact from agencies or media sales.
Location: Loughborough, England (Travel required to all Baca Services locations)
Contract Type: Permanent
Salary: £26,750 per annum
Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
Start date: June 2026
About Us:
Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.
Role Overview:
As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.
Key Responsibilities:
- Support young people using trauma-informed approaches (including PACE and recovery models)
- Promote safety and safeguard young people from exploitation and harm
- Support emotional wellbeing, independence, and life skills development
- Encourage engagement in education, training, and community activities
- Maintain accurate and compliant records
- Work closely with social workers, schools, and partner agencies
- Contribute to a reflective, learning-focused team culture
- Be a role model, offering care and compassion without discrimination.
- Plan and participate in day trips and annual residential weeks.
Requirements:
- Alignment with Baca’s values and mission.
- Ability to respond to change and work as part of a diverse team.
- Self-motivated, proactive, and able to take initiative.
- Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking, young people.
- Relevant training or willingness to complete essential training within the first year.
- Experience working with young people, especially in cross-cultural settings.
- Excellent communication, organisational, and ICT skills.
- Driving licence and access to a car.
- Enhanced DBS check required.
Personal Attributes:
- Approachable, reliable, and a strong team worker.
- Supportive, responsible, and personable.
- Flexible and able to work occasional evenings and weekends.
Holidays and benefits:
- 33 days’ holiday a year (pro rata for part-time staff) including bank holidays.
- Pension scheme
- Health & Wellbeing programme
- Free parking
- Casual dress
How to Apply:
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



The client requests no contact from agencies or media sales.



