Community volunteer support worker jobs

You will support the development and delivery of our schools, youth centre and detached programmes. This will consist of one to ones and group work with young people within schools, detached work in designated areas as well as centre-based provision. You will be responsible for building strong, professional relationships with young people and adapting and coordinating a service around their needs. You will work in partnership with the other Youth Workers on the team, the Youth & Community Manager, schools and youth organisations around the county as well as the wider voluntary sector and statutory partners

You will work also in the community to identify and support volunteers to become engaged within our services and provision. You will collate a range of data, information and imagery that creates evidence of your work and the impact it is making not only to young people but also to the wider community.

Outreach Housing Support Worker 
Salary Banding: £28,893.00 per annum with potential to progress through salary band.
Contract: 12 month Fixed Term contract
Hours: Full Time, 37 Hours Per Week 
Location: Hatfield / Hybrid / Hertfordshire travel  - Candidates must have a full driving license and use of own vehicle for business purposes

About us 

Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998.

We’re a passionate, professional and supportive team, working together to prevent and relieve youth homelessness and help young people build safer, more stable futures.

 About the Role

We’re looking for an Outreach Housing Support Worker to join our team and provide high‑quality housing advice and support to young people aged 18–24.

This is a flexible role that responds to the needs of young people in the community, helping them navigate housing challenges and avoid or move on from homelessness.

The Difference You’ll Make

In this role, you’ll deliver tailored housing advice that helps young people understand their realistic options and take positive steps forward—particularly during times of crisis.

You’ll play a key role in preventing both first-time and repeat homelessness by building strong relationships and supporting meaningful engagement.

The young people we work with are resilient and inspiring, but may face complex barriers with limited support. We’re looking for someone who brings empathy, patience and determination, and who is committed to helping others grow in confidence and independence.

 What You’ll Be Doing

You’ll have a varied and rewarding role, including:

• Delivering high-quality housing advice and guidance to young people aged 18–24
• Supporting individuals to understand their housing rights, options and responsibilities
• Building trusting, professional relationships to encourage engagement and positive outcomes
• Working with colleagues and external partners to prevent homelessness and coordinate support
• Managing a varied caseload with competing priorities and timescales
• Identifying and responding to risk, including safeguarding concerns
• Supporting young people through crisis situations and helping them plan next steps
• Maintaining accurate, timely records and case notes
• Promoting independence, resilience and informed decision-making

What We’re Looking For

We’re keen to hear from people who are:

• Passionate about supporting individuals with diverse and complex needs
• Committed to providing inclusive, compassionate and person-centred support
• Knowledgeable about the challenges facing young people experiencing homelessness
• Skilled at building rapport, motivating others and maintaining professional boundaries
• Confident managing workloads and balancing competing priorities
• Well organised, with strong administration and IT skills (Word, Excel, Teams, Outlook)
• Clear on confidentiality, safeguarding and professional integrity
• Able to work independently and collaboratively within a team
• Flexible, adaptable and committed to ongoing learning

You’ll also need:

• A full, clean UK driving licence and access to your own vehicle

Experience in the voluntary sector is helpful but not essential—we value transferable skills, lived values and a willingness to learn.

This post is classed as having a high degree of contact with children or young adults and is exempt from the Rehabilitation of Offenders Act 1974. An enhanced disclosure will be sought through the Disclosure & Barring Service (DBS) as part of Herts Young Homeless’ pre-employment checks. Please note that additional information referring to the DBS is in the guidance notes to the application form.

What We Offer

We want you to feel valued, supported and able to thrive. We offer:

• A supportive, knowledgeable and collaborative team
• 25 days annual leave plus bank holidays (rising to 28 with service)
• An extra day off for your birthday ��
• Holiday purchase scheme and hybrid working opportunities
• Mileage paid for work-related travel
• Pension scheme and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay (subject to eligibility)
• Ongoing training and development, including secondment opportunities
• Long service awards, refer-a-friend scheme and monthly staff draws

How to Apply

To apply, please visit our website and submit:

• Your CV
• A covering letter or short video highlighting your skills and experience

Closing date: 4th June 2026 
Recruitment afternoon: 11th May 2026 
(Shortlisted candidates will be invited to a further interview stage)

If you need any reasonable adjustments during the application or interview process, please let us know—we’re committed to supporting you.

Our Commitment to Inclusion

We are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from people of all backgrounds, identities and experiences, and actively challenge discrimination in all its forms.

Our Promise to You

We will always handle your personal data with care, integrity and respect, and will never share your information without your knowledge and consent.

At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.  

Bluesci operates across the borough of Trafford from four Wellbeing Centres, offering arts, cultural and volunteering opportunities, social prescribing, talking therapies, and group support. We partner with Greater Manchester Mental Health NHS Trust (GMMH) to deliver Trafford Living Well Neighbourhood mental health Service and with Trafford Libraries to co-deliver library services from two of our centres. Bluesci at Night offers a safe, welcoming space for people 365 nights a year, and we also provide Smoking Cessation Support.  

We’re currently recruiting for Wellbeing Practitioners, across our centres, including full and part time positions

Bluesci is an inclusive employer, and we welcome applications from people from diverse backgrounds. Our approach is grounded in evidence-based practice, including the Five Ways to Wellbeing, recovery-focused models, and social prescribing. We are looking for people who can work alongside individuals using these approaches in a practical, compassionate way, supporting them to build on their strengths, improve their wellbeing, and connect with their communities.

What We Offer:

· 33 days holiday a year, including public holidays

· A supportive, values-driven team

· Flexible working arrangements

· Ongoing training and development

· Opportunities to shape innovative mental wellbeing support

We're looking for a Support Worker to join our Support and Advocacy team.

Working as part of our multi-disciplinary team, Our Support Worker provides casework support for male, trans and non-binary sex workers, which could include areas like homelessness, sexual health, mental health, substance use and chemsex. As a creative charity, Our Support Worker will also support delivery of our creative sessions and creative projects. This is an opportunity to specialise and take a leading role developing an element of Support and Advocacy, such as outreach, sexual health or mental health.

Location: Manchester City Centre

Working pattern: 4 days per week (30 hours)

Salary: £31,537 FTE - £25,230 Actual

Application deadline: 12 noon Friday 5th June

An exciting opportunity has come up to oversee the operational management and delivery of our burgeoning volunteer-led music and mental health charity. We are looking for a new Community & Operations Lead who has a track record of working holistically and empathetically in line with best practice to effectively manage and grow our services at an operational level; support the ongoing safe recruitment and retention of volunteers through our volunteer pathway; build and support community engagement; manage our two studio sites; and design, develop and manage exciting projects informed by our community members’ vision in collaboration with the Strategy & Fundraising Lead.

Our new Community & Operations Lead will be a calm and reassuring presence with a track record of facilitating positive working relationships, co-productive and person-centred approaches, and intersectional working in order to support our work addressing local health inequalities and reducing the health, social and financial barriers to creativity and support that local people face.

Seed Studios is a music and mental health charity based at Old Trafford Wellbeing Centre and Broomwood Community Wellbeing Centre working with adults aged 18+. From our centres, we support positive mental health and culture in Trafford through...

• our weekly volunteer-led Community Music Wellbeing Workshops, in which adults learn new instruments and disciplines in sessions proven to improve confidence, skills, connections and mental & emotional wellbeing
• our 1-to-1 music tuition and peer support which compliments support that individuals receive from our Trafford, Manchester and Salford health partners
• our inspiring and community-building events such as Open Mics and our annual Celebrate Seed Studios event
• our innovative partnership programmes, like our monthly workshop series with older adults charity String of Hearts, and our fortnightly In Harmony workshops in partnership with Dementia Disco and Trafford Choices.

In 2025, We enabled over 800 hours of free volunteer-led sessions with an annual footfall of over 2500 as well as 24 hours of free, 1-to-1 music tuition support for referrals from our health partners every month.

JOB TITLE: Community Support Worker

RESPONSIBLE TO:  Community and Families Manager

HOURS OF WORK: Part-time 28hours (evening and weekend work will be required)

LOCATION: Hybrid – in person community delivery across Scotland, with requirements to attend office base in Edinburgh and home working possible. (Car driver with access to own transport desirable)

DURATION: Fixed term 24 months (with potential for extension, funding allowing)

SALARY / GRADE:Grade 3 / £24479 per annum fte – pro-rata

KEY WORKING RELATIONSHIPS

• Community and Families Manager

• Head of Community Services and communities team

• Adoption UK Scotland and Kinship service colleagues 

• The Adoption and Kinship Community in Scotland 

• Local Authorities and external commissioners 

PURPOSE OF THE ROLE

• To support the community work of Adoption UK Scotland community support services, to plan and deliver community events, provide professionals, parents/carers, children, and young people access to information, resources, and services and to engage with families in their local communities. 

• To offer a front-line service, primarily to adoptive and kinship families, and care experienced individuals and young people, by supporting delivery and administration for activities and events, including regular support groups delivery, youth and teens/young adults, and family events. Support of events across Scotland based on resources and availability.

• Support planning, organisation of, and attendance at, in person and online events through funded projects and services to bring together adopted and care-experienced individuals and young people and adoptive and kinship families, enable peer support, build a sense of community and promote an active and supportive Community Network. 

• To respond to enquiries received via the Information and Support Service and relevant email inboxes with relevant information and/or signposting.

• To be part of the wider communities within Adoption UK Scotland, working across teams and services. 

• Work collaboratively with colleagues across all services areas of Adoption UK 

MAIN DUTIES AND RESPONSIBILITIES

• Working alongside service leads within the communities team, and with the wider Adoption UK Scotland team members to plan and deliver specific events and activities for adoptive and kinship community members, and care experienced children and young people via our E Project youth service for children, teens and young adults.

• Provide administrative coordination for community event provision, including collating event materials, gathering feedback and evaluations for reporting purposes, supporting delivery of events, maintaining records using existing required systems, and responding to enquiries via our Information and Support line and relevant email inboxes.

• Working alongside Communications colleagues and across teams to ensure promotion of events to relevant target groups 

• Attending events to promote the wider work of AUK Scotland at conferences or support groups

• To hold responsibility for administrative requirements relating to community events, including setting up booking pages, sharing information via newsletters and social media, and recording service delivery interactions, using existing Adoption UK systems and processes

• To work with colleagues in the Foundations for Families kinship support service to support delivery and coordinate activities between services where appropriate.

• To report to line manager and directors in Adoption UK Scotland relating to service delivery, including contributing to monitoring and reporting on activities. 

• To work alongside Adoption UK colleagues to develop and improve resources and services for our communities.

Criteria

EXPERIENCE, EDUCATION, QUALIFICATIONS & KNOWLEDGE

• Demonstrable knowledge and understanding of the issues and challenges faced by care experienced families. (Essential)
• Experience of engagement and direct work with families and/or young people (Essential)
• Experience of facilitation of in person and online groups (or commitment to learn) and commitment to digital safeguarding (Essential)
• Relevant degree or qualification (e.g. community work, social sciences) or equivalent experience (Desirable)

Skills and abilities

• Report writing and record keeping (Essential)
• Excellent communication skills, both written and verbal (Essential)
• Ability to build and maintain relationships (Essential)
• The ability to use Microsoft Office (Word, Excel, Outlook) (Essential)

Accountability

• Liaise with colleagues to share updates and information
• Report to supervisor and relevant managers and external commissioners on activities

Behaviours

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
• Follows all policies and procedures relating to risk assessments, safeguarding and youth service delivery
• Contributes to an open and honest culture
• Encourages challenge and creativity, transparency and consistency.
• Leads by example.
• Offers outstanding service to members.
• Promotes cross functional team working, sharing skills and knowledge
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
• Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
• Takes pride in own development, committed to achieving high standards and agreed objectives

This is an exciting opportunity to make a real difference by supporting residents with social, practical and wellbeing needs at the point they need it most.

This role involves shift work, including weekends, so we’re looking for someone flexible, proactive, compassionate and confident working in a busy setting.

Bexley Voluntary Service Council (BVSC) has been supporting the local Voluntary and  Community Sector (VCS) in Bexley for over 60 years. Throughout this time, BVSC has continually evolved in response to local need, sector challenges and wider changes in public policy. Today, BVSC plays a central role in strengthening the local voluntary sector, connecting organisations, amplifying community voice and enabling organisations across Bexley to be resilient, connected, and able to provide high-quality, impactful services to residents.

 

Why Work for Us

• Additional Birthday Day off

• Flexitime and TOIL

• Pension employer contribution 6%

• Two volunteering days (pro rata)

• 25 days annual leave plus bank holidays (pro rata)

• Access to the Blue Light Card

• Ongoing training and professional development opportunities

• A positive, inclusive team culture where your ideas are valued

• Enhanced maternity/paternity pay

• Employee Assistance Programme

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accommodation for 18 women who have experienced homelessness and multiple disadvantage.  The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation.

In this role, you will provide direct support to all the women, as well as holding a small case load of residents who you will keywork. You will work closely with support workers and the in-house psychologist. You will model person-led, psychological, gender, and culturally informed support, will be skilled at building trust and you will be a great team player.

The post holder will undertake 8-hour shifts on a 7-day rota, covering the hours 07:45 am to 20:15 pm. Please be aware that the building has several floors and no lifts.

Salary: £36,380
Closing Date: Monday 8th June
Interview Date: Monday 15th June

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

All dogs deserve a good life and a safe, loving home. We exist to find safe, loving homes for dogs and to support people to give their dogs as good a life as possible.

We are looking for a self-motivated and target-driven Fundraising and Volunteering Officer who can hit the ground running. You will be responsible for developing and growing strong relationships with new and current supporters across the Nottinghamshire region, to raise funds and volunteer for Jerry Green Dog Rescue in support of our mission.

As the Volunteering and Community Fundraising Officer for Nottinghamshire you will be responsible for:

·Identifying and engaging new individual, group and corporate supporters, and developing strategies to promote fundraising activities and grow income from your local area.

·Providing high quality stewardship to individual supporters, groups and businesses within the community, ensuring relationships are developed and maintained at a high standard.

·Representing Jerry Green Dog Rescue as the first point of contact within the community for Nottinghamshire, promoting our mission, vision, and values alongside fundraising and volunteering opportunities.

·Work with your team to recruit, induct and train volunteers to support fundraising and other relevant initiatives locally in the community.

·Acting as an ambassador for Jerry Green Dog Rescue, and living our values in everything you do, with your colleagues, supporters and volunteers.

·Keeping up to date with sector trends across community fundraising and volunteering,

We’re seeking applications from candidates with experience in Community, Events or Corporate fundraising, as well as those who can demonstrate transferable skills from other roles or sectors. If you’re proactive, positive and motivated by targets, and are keen to build a career in fundraising, we’d love to hear from you. Above all, you’ll share our belief that every dog deserves kindness, compassion, and a home of their own.

Benefits include:

· Annual leave: 30 days per year (this includes bank holidays, which are taken from your overall allowance)

· Flexible/Hybrid working: This role offers a hybrid working arrangement combining home and on-site work, alongside  flexitime arrangements with negotiable start and finish times (subject to manager agreement and service needs). The role also requires attendance at meetings during business hours and occasional evening and weekend supporter events.

· Pension: Enrolment in the NEST workplace pension scheme

· Employee Assistance Programme: Access to BrightHR wellbeing and support services 

· Employee discounts: Including access to schemes such as BrightHR, Charity Workers Discounts, and Give as you Live

About the role: 

This role involves providing information, support and advice, particularly around welfare benefits, housing and learning disabilities to Carers through one-to-one case work, and group facilitation. 

Our Charity: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

Benefits of working for Wandsworth Carers’ Centre: 

• Hybrid on completion of induction period with a minimum 60% office based

• Friendly team and working environment 

• Annual leave starts at 31 days increasing to 36 days plus bank holidays

• Contributory company pension, 

• Ongoing training and development opportunities

• Employee assistance program.

As the successful candidate, you will have experience of working in front line services, giving information and advice, as well as advocating on behalf of another and providing one to one support. You will have excellent communication and IT skills, and a commitment to working in the voluntary sector.

If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you! 

Key Responsibilities Include: 

• Providing advice & advocacy on welfare benefits and housing. Minimum of 3 days a week.

• Providing one to one support to Carers of people with Learning Disabilities. 

• Facilitation of the Learning Disability Carers Peer Support Group 

• Maintaining accurate case records, adhering to AQS standards.

• Managing your own case load 

Essential Requirements Include: 

• Experience of, or ability to provide one to one support, information, advice and advocacy, including welfare benefits. 

• Developed IT skills 

• The ability to balance and prioritise a busy and varied workload. 

• Ability and commitment to work on own initiative and as part of a team.

• Ability to deliver training and information sessions. 

• Experience of or ability to facilitate groups in person and online. 

Please see the job description and person specification for a full list of responsibilities and requirements.

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accommodation for 18 women who have experienced homelessness and multiple disadvantage.  The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation.

In this role, you will provide support to all the women, including running co-designed activities and accompanying women to appointments. You will work closely with Specialist Support Workers who manage individual resident support and safety plans. You will model person-led, psychological, gender, and culturally informed support, will be skilled at building trust and you will be a great team player.

The post holder will undertake 8-hour shifts on a 7-day rota, covering the hours 07:45 am to 20:15 pm. Please be aware that the building has several floors and no lifts.

Salary: £30,722
Closing Date: Monday 8th June
Interview Date: Tuesday 16th June

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Living Experience Peer Support Worker (Listening Lounge) – Part Time
Line Manager: Lived Experience Manager 
Contract Length: Permanent
Hours: Part-time, 22.5 hours per week
Location(s): Various sites across Salford
Salary: £12.71 per hour

About us

At Mind in Salford, we’re more than a local mental health charity, we’re a community working to ensure no- one has to face mental ill health alone.

Every day, we support people across Salford to improve their wellbeing, build resilience, and create positive change in their lives.

About the Service(s):

The Listening Lounge is a collaborative service delivered in partnership by Mind in Salford, Start Inspiring Minds, and the Home-Based Treatment Team (HBTT) within the NHS Mental Health Trust. The service operates as a weekday drop-in provision, currently available from 1:00pm to 3:00pm, Monday to Friday, for individuals experiencing a self-defined mental health crisis.

The service is staffed by Recovery Workers and Peer Support Workers, with on-site managerial support to ensure safe, responsive, and high-quality delivery. It provides a welcoming, non-judgemental environment where individuals can access immediate, person-centred support, with a focus on listening, de-escalation, and connecting people to appropriate ongoing support where needed.

Salford Neighbourhood Mental Health Team (SNMHT) is a community mental health service delivered in partnership between Greater Manchester Mental Health (GMMH), Mind in Salford, Six Degrees, Wellbeing Matters, and START. The service is jointly funded by GMMH, NHS Salford Clinical Commissioning Group (CCG), and Salford Primary Care Networks.

SNMHT is a multidisciplinary service that brings together a wide range of professional and lived experience roles. The team includes occupational therapists, nurses, recovery workers, psychiatrists, social workers, peer mentors, and a comprehensive psychology team.

Working collaboratively, the service supports adults with mental health needs within the community, offering recovery focused support. We do mental health support differently. Our approach is rooted in people’s strengths, skills and aspirations. By placing these at the centre of our work, we support individuals to aid their recovery, build resilience, and stay well as active members of their communities.

About the role:

We are seeking a Peer Support Worker who can draw upon their lived or living experience of mental health difficulties to help support service users in a Listening Lounge and within Salford Neighbourhood Mental Health Team (SNMHT), formerly known as Living Well.

The successful applicant will be an integral part of a multidisciplinary team and will:

• Take part in case discussions, offering a valuable non-clinical, lived-experience perspective
• Co facilitate group work with service users
• Work alongside keyworkers to provide practical, relational support to individuals accessing the service

This role offers a meaningful opportunity to use lived experience to empower others, promote hope, and support recovery within a compassionate, collaborative service.

Application deadline: 5pm on Friday 5th June 2026
Interviews will take place in person, dates to be confirmed.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

All Referral & Assessment Hub employees / volunteers are required to adhere to the principles of effective and safe safeguarding of children and vulnerable adults

Infection prevention and control is the responsibility of all Referral & Assessment Hub staff. All staff have a responsibility to protect service users, visitors and each other by consistently observing infection prevention and control guidelines and best practice guidance.

No agencies please.

Job Title: Living Experience Peer Support Worker
Line Manager: Lived Experience Manager
Contract Length: Permanent
Hours: 37.5 per week
Location(s): Cromwell House, Eccles M30 & Community venues in Salford
Salary: £24,785 per annum

About us

At Mind in Salford, we’re more than a local mental health charity, we’re a community working to ensure no- one has to face mental ill health alone.

Every day, we support people across Salford to improve their wellbeing, build resilience, and create positive change in their lives.

About the Service(s):

The Referral and Assessment Hub (RAH) is a new and exciting addition to mental health support, having launched in January 2025. It serves as the front door to mental health services in Salford, ensuring that all community referrals are responded to in a timely, consistent, and transparent way. The service aims to ensure that individuals receive the most appropriate care and treatment, in the right place and at the right time. The RAH operates Monday to Friday, 9am–5pm.

Salford Neighbourhood Mental Health Team (SNMHT) is a community mental health service delivered in partnership between Greater Manchester Mental Health (GMMH), Mind in Salford, Six Degrees, Wellbeing Matters, and START. The service is jointly funded by GMMH, NHS Salford Clinical Commissioning Group (CCG), and Salford Primary Care Networks.

SNMHT is a multidisciplinary service that brings together a wide range of professional and lived experience roles. The team includes occupational therapists, nurses, recovery workers, psychiatrists, social workers, peer mentors, and a comprehensive psychology team.

Working collaboratively, the service supports adults with mental health needs within the community, offering recovery focused support. We do mental health support differently. Our approach is rooted in people’s strengths, skills and aspirations. By placing these at the centre of our work, we support individuals to aid their recovery, build resilience, and stay well as active members of their communities.

About You and the Role:

The successful applicant will work across both the RAH and the Salford Neighbourhood Mental Health Service (SNMHS). This dual role is designed to support service users whose care is transitioning into SNMHS, providing brief ‘waiting well’ interventions to promote wellbeing and ensure continuity of support during this period.

The role will also involve working collaboratively with the team to identify service users who may be experiencing difficulties engaging with mental health services, and exploring what additional support can be offered to improve engagement and accessibility.

The Living Experience Peer Support Worker will work as part of, and alongside, the Referral & Assessment Hub (RAH) team and Salford Neighbourhood Mental Health Service (SNMHS), ensuring peer mentoring is embedded as an integral part of the service user journey.

Application deadline: 5pm on Friday 5th June 2026
Interviews will take place in person, dates to be confirmed.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

All Referral & Assessment Hub employees / volunteers are required to adhere to the principles of effective and safe safeguarding of children and vulnerable adults.

Infection prevention and control is the responsibility of all Referral & Assessment Hub staff. All staff have a responsibility to protect service users, visitors and each other by consistently observing infection prevention and control guidelines and best practice guidance.

No agencies please.

Justlife’s Vision

Making people's experience of temporary accommodation be short, safe and healthy.

About the job

The role of Families Project Worker involves supporting a caseload of families living in temporary accommodation. The role requires a combination of specialist knowledge and excellent relationship building skills to support residents with varying degrees of mental health, addiction and trauma related issues to engage with appropriate support, improve their experience of temporary accommodation and to access suitable housing solutions.

The role is dependent on excellent communication and joint working with colleagues and a variety of partners and professionals; including the NHS, Probation Service, local council services and other third sector organisations.

The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity.

A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role.

Making decisions, “in the moment” to do the right thing to mitigate risk with service users can place high emotional demands on the job holder. The role is highly reactive, unpredictable and at times, chaotic. The role therefore requires a high degree of self-awareness to one’s own resilience levels and exercising appropriate levels of self-care.

Why do we exist?

Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.

How do we operate?

Our values guide our work and are very important to us:

• Collaboration before competition
• People before programmes
• Innovation before Institutions

What do we do?

Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.

We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.

Why work for us?

Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Perks of working at Justlife

• Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
• Additional 5 days annual leave purchase scheme through salary sacrifice
• Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
• Cycle to work scheme
• 2 Volunteering days per year

Key terms and conditions

Job Title: Families Project Worker

Hours: 18.75 hours per week

Contract: Fixed Term until 30th June 2027

Normal hrs to be worked: Hours can be spread across Monday – Friday between 9am – 5pm

Location: Brighton

Salary: £30,791 per Annum pro rata

Application Process

To apply, please upload a covering letter addressing how you meet the person specification, together with an up-to-date CV.

Deadline for applications is 11:30pm 31st May.

Provisional interview dates will be the week of 8th June.

Responsible to: Families Project Team Lead

Responsible for: None

Key responsibilities

Service Delivery

• Deliver interventions and support for families in a warm, caring and flexible way, including:
  • Supporting them to engage with support services to improve and maintain their physical and mental wellbeing.
  • Assisting them in addressing housing, financial or wellbeing needs.
  • Accompanying them to appointments.
  • Connecting them with appropriate support services such as substance misuse services or food banks.
  • Collaborating with agencies such as the local authority, housing providers and support services to deliver an effective service
  • Maintaining regular contact and a listening ear for the client.
  • Helping increase their self-confidence and self-efficacy to improve their chances of moving on from homelessness.
  • Helping clients to engage in meaningful activities based on their strengths, interests and ambitions.
  • Contribute to team caseload meetings.
  • Use the Inform system to record key work carried out.
  • Carry out the relevant assessment with clients, identifying issues, as well as strengths, and develop a support plan that is reviewed regularly.

Service Development

• Liaise with local partners to improve collaborative working
• Promote and advertise the Justlife service locally
• Provide reports and case studies when requested.

This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.

Person Specification

Essential Experience:

• Experience of supporting vulnerable groups (those experiencing homelessness or housing vulnerability, or a comparable client group)

Desirable Experience:

• Experience of working with drug and alcohol dependent adults or those experiencing poor mental health
• Experience of supporting families
• Experience of working with the welfare system
• Experience of working with the housing system

Skills

• Care, empathy and skilled in dealing with emotionally vulnerable service users
• Excellent ability to engage with service users in an empowering manner
• Effective communication; written and oral skills
• Effective administrative and IT skills
• Excellent organisational skills

Knowledge

• Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to become and stay healthy.
• Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse and homelessness.
• An understanding of health and safety policies and procedures that aim to keep staff and clients safe.

Personal Attributes

• Commitment to equal opportunities in our service delivery
• High self-awareness and the ability to maintain personal well-being through periods of pressure and stress
• Ability to be self-motivated and work well in a team or as a lone worker