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We're looking for a passionate, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Brent. No personal care or experience is required, just the right values
£30,784.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
This role will be based at for Pound Lane, which is a high complex needs 24-hour service with same shift pattern.
The working pattern for this role is: - 5 days a week, working over a seven day pattern, weekends included. Shift pattern 8am-4am and late shift 1.30pm-9.30pm
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
See description below.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.
Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.
We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.
We are active leaders in anti-poverty organising and community development, as convenors of the city-wide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education, and research agendas in Manchester and more widely, building upon our track record of successful anti-poverty partnership work, social value impact, and Parliamentary influencing.
Key Responsibilities
Our Operations and Projects Workers are the backbone of our charity. They play a key role in the day-to-day running of operations, from frontline and client-facing work to recruiting, supervising, and supporting volunteers, assisting with stock and logistics activities and deliveries, and leading and supporting a range of projects.
A central part of this diverse, hands-on role is leading and supporting foodbank sessions, with extensive engagement with foodbank clients and primary responsibility for supervising, supporting, and developing volunteers.
The Operations and Projects Workers will help shape and maintain high service standards and embed Our Values at the core of every aspect of the charity’s activity.
On a weekly basis the postholder will work to support the smooth running of three public-facing sessions and the operational activities which underpin them. You will work alongside a team of volunteers and staff
You will be based at our main office and warehouse site, but also regularly attend our three session sites where appropriate and conduct deliveries and collections across the city. Some working from home is allowed with the prior agreement of your manager.
Foodbank Sessions
As part of a pre-planned rota system you will attend foodbank sessions in a variety of roles. All team members are expected to prioritise the creation of a safe, welcoming, inclusive, and friendly space.
In some sessions you will be the nominated Session Lead,
- You will be responsible for health and safety, briefing and de-briefing of volunteers and other staff, safeguarding and incident reporting, and dealing with emergency or difficult situations.
- Session leads take an active role in shaping and maintaining our values-led Service Standards and creating a supportive framework for other team members, ensuring all frontline service meets those expectations.
- You will ensure consistent and rigorous monitoring and reporting from sessions, including volunteer registration, stock management, logging and escalation of issues and concerns, also well as consistent reporting on service provision.
- Session Leads will act as the primary liaison and coordination point on the day with advice providers and financial inclusion workers
- They will also be the lead contact point on a session day liaising with host sites and reception staff and other session partner organisations.
- Before, during, and after sessions, the Session Lead will monitor stock levels and ensure packing, loading, and unloading is done safely and consistently.
You may also attend foodbank sessions in a variety of other roles, including, but not limited to:
- Conducting or coordinating one-to-one check-ins and support conversations with clients, responsible for signposting and onwards referrals
- Providing additional support such as energy vouchers, SIM cards, supermarket vouchers, and other provision.
- Delivering and collecting food and other stock and materials to and from session sites and monitoring stock levels.
- Supporting general tasks and activities within sessions, such as packing parcels, referrals check-in, picking lists, or monitoring cafés and adjacent spaces.
General Foodbank Operations
Outside of foodbank sessions, you will lead or support across the broad range of operational and project activities, including:
- Regularly driving the foodbank van and loading and unloading stock and other materials.
- Answering or replying to enquiries from clients, referrers, donors, partners, and other contacts via the main charity phone line and email inboxes.
- Conduct regular office-based administrative, printing, and reporting activities.
- Deputise for senior staff or fill in for other team members where appropriate in day-to-day operational cover and external meetings and relationships, including with foodbank referrers and partner organisations.
- Coordinate and supervise volunteers and logistics around food deliveries, food drives, and food sorting sessions.
- Work and lead on projects to help maintain and increase donation levels.
- In collaboration with other staff, assist volunteer recruitment, training, and development activities.
- Attend and organise meetings and events where required to represent the foodbank or conduct project-related work.
- Undertake training and personal development as appropriate and agreed with your line manager.
The post-holder will be responsible for managing their own workload and time management, completing timesheets and reports for the board.
There may be other project-specific tasks requested from time to time for the benefit of the charity to be discussed and agreed with your line manager.
About you
Essential Experience and Knowledge:
- A full clean driving licence and willing and able to drive a 3.5tn van regularly.
- Experience of working with volunteers.
- Excellent organisational and time management skills in order to coordinate your own workload and schedule, effectively managing multiple priorities and deadlines.
- Excellent written and verbal communication skills with other staff members, volunteers, referrers, and foodbank users.
- Ability to respond to unexpected situations in a busy service delivery environment and make decisions related to health and safety and emergency incidents.
- Ability to independently make and carry out decisions in line with foodbank policies and procedures.
- An enthusiasm for all aspects of work at Manchester Central Foodbank, and the flexibility and willingness to get involved with projects and tasks that may sit outside of your normal work.
- Experience of working with service users in a community setting.
- Proficiency in IT, including email, spreadsheets, and Google Drive.
- A clear understanding of, and belief in the values and aims of, Manchester Central Foodbank and the Trussell Trust.
Desirable Skills and Experience
- Experience of volunteer management.
Essential Behaviours and Competencies
- A clear understanding of, and belief in the values and aims of, Manchester Central Foodbank and the Trussell Trust.
- The ability to communicate and work with people with a range of backgrounds, views, and interests and build ongoing relationships and trust.
- Personal integrity, high professional standards, and honesty.
- Empathy and confidence when working with people who are experiencing financial and/or personal hardship.
- Passionate about social justice and tackling food poverty.
- Ability to be hands-on and adaptable in changeable circumstances.
Please attach two separate documents to the email in .doc or .pdf format:
1. An up to date CV outlining the volunteering employment, or personal experience , education and training you have that is relevant to this role. Particularly please outline the relevant tasks and responsibilities you undertook in previous roles and the skills and experience built/demonstrated.
2. A written “Application Statement”, of no more than 2 A4 pages, font size 12, explaining why you are interested in this role, how your personal values and passion aligns with the objectives of our projects and organisation, and how your previous experience and training demonstrates the “Essential” and “Desirable” skills and “Behaviours and Competencies” listed.
Manchester Central Foodbank provides emergency food parcels to 15,000+ people in Manchester every year, as well as campaigning for an end to hunger.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Context
At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.
Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.
Our aim is to empower and enhance the lives of people in Greater Manchester.
We currently work in four Greater Manchester authorities, Manchester, Rochdale, Salford and Stockport.
Job Summary
The role of the Outreach & Development Worker is to ensure carers of all ages and backgrounds are aware of their rights and know how to receive support from Gaddum and other services they need at the right time for them.
The job holder will provide outreach & support sessions, deliver groups and events for carers and other relevant partners across Salford. Creating exciting new opportunities for carers through networking and building partnerships.
Job Purpose
The role will focus on the outreach provision, being based in different locations across Salford including hospitals, community venues, mental health settings and others accessed by people with caring responsibilities. The role will include supporting the continued development of the service, assisting with the creation of resources and training. The role will also support our involvement offer; ensuring carers are at the forefront of service change and service delivery.
Main Duties and Responsibilities
Day to day duties:
· Facilitate carers drop-ins in venues across Salford, including but not limited to hospital sites (both on wards and public areas), community venues (such as Gateways) and high footfall locations.
· Provide one-off, solution-focussed appointments to address the immediate needs of carers identified in the community or at the point of referral.
· Create networking opportunities throughout all wards of Salford to publicise the service and build/ maintain relevant partnerships.
· Complete Statutory Carers Assessments.
· To be able to travel to various locations in Salford, at times multiple locations per day – often carrying service promotional materials. Salford is a large city covering 37 sq. miles.
Weekly/ monthly duties:
· To work alongside student social workers on placement, providing mentoring, guidance, and shadowing opportunities as appropriate.
· Create and run exciting events and support groups for carers, organisations and stakeholders to attend.
· Create and deliver service presentations aimed at carers, to communicate the support and opportunities available from the service.
· Create and deliver service presentations aimed at community groups, educational bodies and organisations to raise awareness of how to identify and support carers, and to increase the visibility of the service.
· Develop ways to identify carers across Salford and let them know about support available to them and their needs.
· Invite Carers to be involved with the service and help us to coproduce/ codesign our service offer.
· Get to know Salford’s diverse communities and organisations, providing culturally appropriate information and support.
· Promote Carers Rights to carers, Salford’s communities and relevant organisations.
· Maintain a clear record of work completed by note taking and recording on our recording system.
· To meet regularly with line manager for supervision.
This role is subject to an Enhanced DBS Check.
The post-holder will be required to undertake other tasks as reasonably directed by Management and Senior Management Team, which will usually be commensurate with the skills and experience of the post-holder.
All staff are expected to work within all Gaddum policies and procedures.
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Carers Manchester Contact Point Helpline Worker
Responsible to: Carers Manchester Contact Point Co-ordinator
Accountable to: Assistant Head of Operations
Reporting to: Carers Manchester Contact Point Co-ordinator
Salary: £24,900 per annum
Hours: 35 Hours
Location: Hybrid working from home/ Greenfish, Oldham Street, Manchester. Dependant on the service requirements.
Context
At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.
Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.
Our aim is to empower and enhance the lives of people in Greater Manchester. We currently work in five Greater Manchester authorities, Bury, Manchester, Rochdale, Salford and Stockport.
Job Purpose
Carers Manchester Contact Point (CMCP) is the first point of contact for unpaid carers seeking information, advice and support to help them with their caring role.
The service delivers a free confidential helpline for carers Monday to Friday. Helpline opening times are subject to change, based on the needs and requirements of carers using the service.
The aim of this role is to be part of a team providing a comprehensive information, advice and support to carers in Manchester. The post holder will work alongside colleagues from Gaddum and potentially other organisations to be the first contact in a busy service providing advice via a telephone advice line and managing referrals made through digital sources. They will provide information and advice and refer more complex issues to the appropriate agencies delivering the Manchester Carers Pathway.
Key responsibilities
Advice giving
· Answering telephone calls into a central helpline offering support and guidance to unpaid carers in Manchester.
· Provide relevant and meaningful support and information to unpaid carers utilising internal and external resources.
· Inform carers about carers assessments and refer where necessary.
· Inform carers about emergency grants available and refer where necessary.
· Ensure all advice and support given is delivered in a timely manner to suit the needs of carers calling the helpline whilst balancing waiting callers.
Follow-up support
· Refer unpaid carers to local services to access local and culturally appropriate support in their area.
· Refer carers to Adult Social Care for Carers Assessments to discuss and improve their caring situation.
· Signpost carers to relevant services in Manchester suited to their individual need.
· Complete relevant grant applications for carers using the service where needed.
· Use Carers Manchester Contact Point and other reliable and accurate resources to find, interpret and communicate relevant information to carers
· Research and explore options and implications so that carers can make informed decisions.
· Write and maintain detailed case records for all casework completed.
· Collect required data for statistical monitoring and report preparation.
· Complete the required training to comply with quality assurance processes.
This role is subject to an Enhanced DBS Check.
The post-holder will be required to undertake other tasks as reasonably directed by the CMCP Coordinator, which will usually be commensurate with the skills and experience of the post-holder.
All staff are expected to work within all of Gaddum’s policies and procedures as they relate to delivery of the CMCP.
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
The Counselling Coordinator role is key to SEL Mind's exciting new counselling service for Black residents of Southwark, delivered as part of the wider Southwark Wellbeing Hub. This role will shape the Wellbeing Hub's provision to Black communities, expanding equitable access to culturally-appropriate support. The main working site is a community centre in Southwark.
As Coordinator, you will provide initial clinical assessments to prospective service users and coordinate a small pool of Trainee Counsellors, expanding future access to Black-led counselling. You'll line manage an Administrator who is responsible for scheduling and other practical elements of the service. You'll also work closely in partnership with Black Psychotherapy to deliver relevant, de-colonial approaches.
We are seeking a qualified therapist who is passionate about improving Black people's access to early mental health support. Relationships and partnership working is vital, so you should be able to work independently but collaboratively, to be proactive and show initiative.
The role will involve:
- Undertaking skilled assessments of client needs and risks, taking into account the nature and complexity of presenting needs and suitability for short-term therapeutic work
- Recruiting and training volunteer Counsellors, ensuring trauma-informed work integrating spirituality and cultural values, using creative therapeutic modalities, and maintaining therapeutic relationships that honour diverse healing approaches
- Contributing to the development and continuous improvement of the service, bringing recommendations to support the SWH's inclusivity and best practice
This role involves providing culturally specific support to Black clients. Applicants must be able to demonstrate lived experience as a part of, and deep cultural understanding within, Black communities, and the ability to build trust with Black service users.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Tuesday 30th June (11:59pm)
Likely interview date: Thursday 9th July
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reference Number: V580
Job Title: Volunteer Coordinator
Location:Flintshire - Home based with some local travel
Contract Type: Initial Fixed Term Contract until 28 February 2027
Hours: 21 hours per week
Salary: £15,375 pro rata (£25,625 Full Time Equivalent)
DBS: Enhanced Level DBS
Job Family: Job Family 3
Interview Dates: July 2026 TBC
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
Creating stronger communities through the power of volunteering
Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.
Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.
We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
·We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
·We connect businesses with communities, creating meaningful employee volunteering projects.
·We show the impact of volunteering and social action, proving how it changes lives for the better.
Why Join Us?
Every day, older people across Flintshire experience loneliness and social isolation. As our Volunteer Coordinator, you'll lead a project that connects people with friendship, support and their community. Working alongside an amazing group of volunteers, you'll help older people build confidence, improve wellbeing and live more connected lives.
About the role
We're looking for a Volunteer Coordinator to lead our Flintshire Befrienders project. You'll recruit, train and support volunteers, build partnerships and relationships across Flintshire, and ensure older people receive high-quality befriending support that helps reduce loneliness and improve wellbeing.
This is an ideal opportunity for someone who enjoys working with people, building relationships and making a visible impact in their community. A typical week might Include:
- Meeting a new volunteer who is interested in getting involved
- Matching an older person with a new befriender who can support them
- Attending a community networking event
- Supporting volunteers on a 1:1 level
- Writing progress updates for our funders and supporters
- Planning a social activity, or a celebration event
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
·Employee Pension scheme
·Life Assurance
·Cycle to Work Scheme
·Season Ticket Loan
·Employee Assistance Programme
·Enhanced sick and family leave.
·Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. You can contact us.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



The client requests no contact from agencies or media sales.
We're looking for a passionate, compassionate and resilient Support Worker to join our Mental Health Social Care Service in Tower Hamlets.
£30,784.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Tabard Court is a mental health supported accommodation service for individuals with significant
offending histories and complex mental health needs.
The working pattern for this role is: -
Week 1: M8 T0 W8 T8 F8 S0 S0
Week 2: M8 T8 W8 T0 F8 S8 S8
Week 3: M0 T8 W8 T0 F0 S8 S8
Week 4: M8 T8 W8 T0 F8 S8 S8
What you'll do:
1. Keyworking, Support Planning & Recovery
? Hold a keyworking responsibility for at least one customer, meeting them at least weekly for
structured keywork sessions focused on support needs, wellbeing, mental health, daily living
skills, risk and recovery goals.
? Record keywork sessions fully on our systems and share relevant updates with the team so
that concerns, progress and agreed actions are clearly understood.
? Take the lead on your assigned customer's day-to-day support needs, including paperwork,
applications, appointments, meetings and practical support, while ensuring the customer has
an active role in how they are supported.
? Contribute to support plans, risk management plans and crisis plans for your assigned
customer, ensuring these are meaningful, up to date, co-produced where possible and linked
to clear achievable outcomes.
? Ensure your assigned customer's paperwork is completed accurately and within required
timescales, recorded on relevant systems and signed by the customer and management
where required.
? Where you will be away from work when customer paperwork or key tasks are due, provide
a clear handover and agree who will take responsibility in your absence.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Experience & Knowledge
? NVQ Level 2/3 or equivalent, or relevant experience in mental health, social care, housing,
criminal justice or another support setting.
? Experience of working with people with significant mental health needs, offending histories,
complex needs, homelessness, substance use or trauma is desirable.
? Understanding of recovery-oriented practice and trauma-informed approaches, or a willingness
to develop this knowledge through supervision and training.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Are you passionate about reducing health inequalities and supporting some of the most marginalised people in our communities?
The Hepatitis C Trust is recruiting a Harm Reduction Outreach Worker to join our innovative mobile outreach service across Birmingham. Working alongside peer workers and healthcare professionals, you will engage with people who use drugs, people experiencing homelessness, and others at risk of drug-related harm, helping them access harm reduction support, healthcare, testing, treatment, and wider services.
About the role
You will:
- Deliver harm reduction interventions and needle and syringe provision
- Distribute naloxone and provide overdose awareness support
- Promote hepatitis C, hepatitis B and HIV testing
- Build trusted, non-judgemental relationships with service users
- Provide trauma-informed support and practical guidance
- Facilitate referrals into treatment, healthcare, housing and community services
- Work closely with local partners to improve access to care
About you
You will have:
- Experience working with vulnerable or marginalised communities
- Knowledge of harm reduction and substance use issues
- Excellent communication and relationship-building skills
- A compassionate, person-centred and non-judgemental approach
- A commitment to equality, inclusion and reducing stigma
- A full UK driving licence
Lived experience of substance use and/or recovery and experience of outreach or peer support work are welcomed.
Why join us?
The Hepatitis C Trust is a national, patient-led charity committed to eliminating hepatitis C and improving access to harm reduction services across the UK. We are proud to be a Living Wage Employer and are committed to equality, diversity and inclusion.
(we would welcome part time and/or job share for this application)
If you’re ready to make a real difference in Birmingham’s communities, we’d love to hear from you.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
We're looking for a passionate, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Brent. No personal care or experience is required, just the right values
£30,784.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
This role will be based at for Pound Lane, which is a high complex needs 24-hour service with same shift pattern.
The working pattern for this role is: - 5 days a week, working over a seven day pattern, weekends included. Shift pattern 8am-4am and late shift 1.30pm-9.30pm
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Salary:
£15.02 per hour (Inclusive of London weighting) plus £55 for sleep-in shifts.
Hours: Zero hours, As Needed
We provide holistic support, including one to one key work, Support Planning, Life and Employability Skills Workshops and opportunities for personal development. We’re seeking to recruit Relief Support Workers to join the team in providing support to vulnerable people.
Are you passionate about making a difference in the lives of our Service Users? About supporting vulnerable people and preparing them for increased independence? Do you have experience working in supported housing with young people and/or extensive experience of supporting vulnerable and/or challenging young people?
To join us you will need to demonstrate a holistic approach in relating to vulnerable people and an understanding of the pressures facing vulnerable people, particularly around homelessness. You will need the ability to engage, relate and motivate vulnerable people, to use your initiative and work flexibly in a demanding environment. Communication is vital to the work that we do, and you will need strong communication skills and have the ability to effectively and efficiently author, read and transfer information both electronically and verbally. You will be using a range of platforms to document information and interactions, so knowledge of word processing programmes such as Word are essential.
In return you will benefit from a supportive, creative environment and have the opportunity to develop your knowledge and skills. We are passionate about our staff and believe in caring for them in the same ways we care about our service users. We believe staff are the foundation stone to the success of the charity and so we do everything we can to make sure they feel valued, supported, engaged and developed. We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian ethos of Oasis Community Housing.
Please note – we may not be able to contact candidates who have not been shortlisted, if you do not hear from Oasis within six weeks of the closing date, please assume you have been unsuccessful.
To apply for this role, please use the Apply link below. Using the links to the Job Description, Guidance and our Ethos and Values.
Any offer of employment will be subject to satisfactory references, meeting essential criteria and Enhanced DBS.
Please note CVs are not accepted.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets.
Sounds great, what will I be doing?
As a Support Worker, you will provide person-centred support to individuals with mental health and complex needs, empowering them to progress on their recovery journey and develop the skills needed for independent living. Working as part of a dedicated team, you will build positive relationships with service users, carry out assessments and reviews, promote wellbeing and recovery, and work collaboratively with healthcare professionals and partner agencies to deliver high-quality, flexible support tailored to individual needs.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will have experience supporting individuals with mental health and/or complex needs and a good understanding of recovery-focused approaches and safeguarding principles. They will possess strong communication and IT skills, the ability to work independently and as part of a team, and experience working collaboratively with healthcare and other statutory services. Flexibility to work shifts, including evenings, weekends and bank holidays, is essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Do you have the passion and drive to make a positive difference in people’s lives who are affected by early onset dementia?
Do you live in the Cardiff or Vale of Glamorgan area?
We are looking to recruit a part-time, 14 hours per week, Community Support Worker to join our established and dynamic team. This is a fixed term role until April 2027, with potential to become permanent.
This is a community-based role involving regular travel across the Cardiff or Vale of Glamorgan area including local meetings and direct support with the flexibility to work from home based on business and community needs.
What we are looking for:
We would like to welcome an approachable and knowledgeable Community Support Worker to work with people affected by early onset dementia. This is an amazingly rewarding and varied opportunity to provide 1-2-1 support to individuals, so they are able to build confidence and engage in activities they enjoy. This could be as simple as going for a coffee or visiting a local area of interest, to supporting them to successfully navigate public transport to access medical appointments or their preferred and loved activities (and maybe find some new experiences along the way!).
We promote a person-centred service so that our support is unique to each individual, based upon their own aspirations and needs. We provide information and support in people’s homes and at locations across the local area.
What you would need:
- An understanding of dementia and the needs of those living with dementia and their carers.
- Resilience to be able to listen and empathise with individuals during, what can be, and incredibly difficult period of adjustment and personal challenge.
- Strong communication and listening skills to deliver personalised support with a non-judgmental and compassionate approach.
- Strong organisational and time management skills to manage the support of individuals effectively.
- Great relationship building skills to make trusted and beneficial connections within the organisation and external networks.
- Ability to provide information and support in people’s homes and at locations across the local area.
- Experience of working in a care or community environment.
- Good IT skills to update computerised medical reports.
- Be able to travel independently across Cardiff and the Vale of Glamorgan.
Important Information:
There is no ‘direct care’ element to the Community Support Worker role.
The role is based within the community across Cardiff and the Vale of Glamorgan, and you will be required to travel across this area (this a prerequisite for the successful candidate).
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Officiating Social Impact Officer
Reporting to: Cricket Development Manager
Location: Trent Bridge, Nottingham, NG2 6AG
Hours: Part-Time 21 hours per week/3 days (some evenings and weekends)
Salary: £ 15,600 pa. (£26,000 per annum pro rata)
Trent Bridge Community Trust is seeking a passionate and driven individual to lead on an impact-led approach to using the power of sports officiating to make a meaningful difference in communities across the county.
This role offers an exciting and unique opportunity to shape a new direction for officiating, with a strong focus on using umpiring and scoring as vehicles to improve physical and mental well-being, build confidence and reduce loneliness, particularly in non-cricketing communities.
You will have the opportunity to shape and deliver development opportunities, such as mentoring programmes and engagement initiatives, while growing and supporting strong networks that help officials feel connected and valued.
You will oversee the Officiating Administrator, who will manage systems and administration, allowing you to focus on leading engagement, development and impact with the autonomy to influence the programme’s development. You will also work closely with the Nottinghamshire Officials Advisory Group, chairing their sessions and working with volunteers to increase the group’s impact.
To be successful in this role, you will need to be confident in engaging with a wide range of people and communities, with a strong ability to communicate effectively across different environments. You will be committed to working collaboratively with internal and external stakeholders and understand the value of social impact in sport, particularly in supporting well-being, confidence and connection. You will also be proactive and self-motivated, with the ability to take initiative in shaping and developing the programme.
This is a flexible, part-time role offering the chance to take ownership of an important area of work, contributing both to the growth of cricket and the well-being of people across Nottinghamshire.
If you’re passionate, motivated, and ready to make a difference, we’d love to hear from you.
1. RELEVANT GENERAL OBJECTIVES
(Source: 2021-2025 Strategic Plan)
- Invest in Trent Bridge so that it retains its Test Match status and is seen as a year round entertainment destination and as a hub for cricket in Nottinghamshire.
- Create a culture of winning teams that provides sustained success for Nottinghamshire and England.
- Drive participation growth and positive change by taking projects and programmes into communities throughout Nottinghamshire.
- Maintain the club as a financially and commercially sustainable organisation at the heart of our community.
- Innovating across all departments to create success through delivering the best playing, partner, member and supporter experiences in cricket
- Attracting, inspiring and retaining the best people by creating a playing and working environment that is enjoyable, challenging and fulfilling
2. SPECIFIC ROLE PROFILE
To lead and coordinate a programme which recruits, engages, retains and develops umpires and scorers across the county, with a particular focus on using social impact and wellbeing outcomes to grow officiating in non-cricketing communities.
The role will focus on engagement, development and impact, working alongside an Officiating Advisory Group Administrator who will support delivery through systems, logistics and appointments.
Priority Focus Areas
A. Recruit – Engage and attract new umpires and scorers, particularly from underrepresented and non-cricketing communities.
B. Convert – Support new officials to become active and confident through structured engagement and early experiences.
C. Develop and Retain – Develop strong mentoring programmes and development opportunities to create belonging and progression.
D. Social Impact and Insight – Evidence and apply the mental, physical and social wellbeing benefits of officiating.
E. Networks and Community – Strengthen connections across officials through inclusive and active networks.
F. Partnership – Work with internal and external stakeholders to expand officiating opportunities outside the traditional cricketing community.
A. Recruit.
- Develop and promote officiating opportunities to a wide and diverse audience.
- Support the promotion of ECB umpire and scoring courses, working alongside the Officiating Administrator.
- Tailor opportunities and engage female, ethnically diverse, young adults under 25 and older adults over 50 to position officiating as a rewarding and beneficial activity.
B. Convert.
- Build relationships with newly trained officials to support their transition into active officiating.
- Deliver engagement initiatives such as a New Umpire Development Day, focusing on confidence, skills and community-building.
- Provide regular communication and encouragement to support early match experiences and progression.
- Work with partners and volunteers to ensure new officials are provided with appropriate opportunities.
- Use insight and data to identify individuals needing additional support.
C. Develop and Retain.
- Develop and oversee mentoring programmes for new and developing officials.
- Work with volunteers to shape and deliver a year-round CPD programme for umpires and scorers.
- Lead engagement initiatives that enhance the experience of being an official, including networking events and recognition.
D. Social Impact and Insight.
- Develop a framework to measure the social impact of officiating, including mental well-being, physical activity, social connection, loneliness and employability skills.
- Produce case studies to highlight the positive impact of officiating across different demographics.
- Use insight to inform programme design, funding applications and stakeholder engagement.
E. Networks and Community.
- Support a connected network of umpires and scorers across the county.
- Maintain active communication channels to drive engagement and peer support.
- Support volunteer representatives to manage and grow special interest networks.
- Ensure officials feel supported, valued and connected to the wider community.
F. Partnership.
- Build relationships with community organisations, education providers and partners to expand officiating opportunities.
- Work with internal partners to increase the community reach of officiating programmes.
- Contribute to funding applications using social impact evidence.
3. KEY PERFORMANCE INDICATORS
- · Number of new officials recruited, including from non-traditional cricket audiences.
- · Conversion rate of newly trained officials into active participants.
- · Number of officials engaged in mentoring and development programmes.
- · Participation rates in CPD and development activities.
- · Growth and engagement in officiating networks and communities.
- · Number of new partnerships with community organisations and stakeholders.
- · Evidence of improved well-being outcomes (mental, physical and social) among participants.
- · Number of social impact case studies and reports produced.
- · Successful use of social impact data to secure funding or investment.
- · Percentage of officials who report feeling connected, supported and valued within the network.
PERSON SPECIFICATIONS
Essential
- Experience of working in sport or community development.
- Experience of engaging and working with a wide range of people and communities.
- Experience of planning, delivering and evaluating programmes or initiatives.
- An understanding of the value of social impact in sport, including how participation can support physical and mental well-being.
- Knowledge of sport and the role it can play in engaging individuals and communities.
- An understanding of community engagement, particularly working with diverse groups and reducing barriers to participation.
- Strong communication skills, with the ability to engage effectively with a wide range of people and communities across different environments.
- Ability to build and maintain effective relationships with volunteers, partners and stakeholders.
- Strong leadership and facilitation skills, with the confidence to lead and chair groups.
- Strong organisational and planning skills, with the ability to manage multiple priorities.
- Ability to work independently and take initiative in shaping and developing programmes.
- Comfortable using data and information to support decision-making.
- A willingness to undertake basic training in cricket umpiring and scoring.
- An outgoing, friendly and supportive personality, with the confidence to engage a wide range of people and communities.
- Passionate, reliable and dependable, with a strong commitment to using sport to create positive social change.
- Ability to work independently with minimal supervision, taking ownership and showing initiative.
- A positive and collaborative approach to working with colleagues, volunteers and partners.
- A strong commitment to equality, diversity and inclusion, with a focus on engaging underrepresented communities.
- Flexibility to work evenings and weekends where required.
- Ability to travel to multiple locations across the county to deliver engagement.
- Holds or is willing to undertake an Enhanced DBS check.
Desirable
- Experience of producing and using insight to evidence or inform delivery, including social impact measures.
- Experience in facilitating group meetings or forums.
- Experience of supporting or working with volunteers.
- A strong knowledge of social impact, including the use of insight, measurement and benchmarking.
- Knowledge of cricket and cricket officiating.
- Applied knowledge of how sport and physical activity can support health, well-being and social outcomes.
- Ability to analyse and apply data and insight to measure and demonstrate impact.
- A relevant qualification in sports development, community development or a related field.
- A qualification in sports officiating.
HOW TO APPLY
Closing date for receipt of applications will be: 12 noon on Monday 13th July 2026
Interview dates: Thursday 16th and Friday 17th July
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
We are committed to safeguarding and promoting the welfare of children, young people and adults and expect the same commitment from all staff and volunteers
We are an equal opportunity employer. we celebrate diversity and are committed to building an inclusive environment for all employees. when submitting your details, please let us know if you require any support or reasonable adjustments during the interview process
No agencies please
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Community Outreach Worker (Community Support Service CSS)
Reference: 360
Salary: £26,000 - £27,000 per annum, pro rata
Hours: Part-time, 25 hours a week
Contract: Permanent
Working base: St Albans Wellbeing Centre/St Albans food bank centres
About the Service
St Albans & District Foodbank is an independent charity within the Trussell network, operating nine foodbank centres across the district alongside a central warehouse and home delivery service. Over recent years, the Foodbank has developed a “More Than a Foodbank” model, recognising that food insecurity rarely exists in isolation and that many people accessing support are also experiencing poor mental health, debt, housing insecurity, social isolation and wider practical challenges.
Alongside emergency food provision, the Foodbank has developed strong partnership working with Citizens Advice St Albans District, local mental health organisations, statutory services and community groups to create a more joined-up and person-centred support model.
The Reaching Communities partnership between St Albans & District Foodbank, Citizens Advice and Hertfordshire Mind Network aims to provide integrated practical, emotional and wellbeing support within trusted community settings. The partnership focuses on early intervention, reducing repeat crisis, improving access to support and helping people navigate systems before situations escalate further.
About the Role
The Outreach Worker role is intended to feel fully embedded within the Foodbank environment and wider Foodbank Plus model, working relationally and practically alongside the Wellbeing Team, volunteers and partner organisations to support people experiencing hardship and complex life circumstances.
The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:
- Expand employment, health and wellbeing, and community engagement
- Strengthen existing service provision for financial advice, food security, and homelessness support.
- Build strong local partnerships, volunteer networks, and stakeholder relationships.
- Deliver measurable outcomes for residents, with a focus on those experiencing deprivation and marginalisation.
- To provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties, mental ill-health, these will be clients who are presenting to the police, anti-social behaviour, tenancy enforcement, housing and environmental health services within Hertfordshire.
- To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person centred and solution focused approach in all aspects of the role.
- To raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 6th July 2026 5pm
Interviews to be held on a rolling basis at the Watford well-being centre
N.B. Please quote reference number 360 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.


