Community volunteer volunteer volunteer roles in Blackrock, county dublin
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you committed to delivering high-quality care? Do you have experience working as part of a multidisciplinary team?
As a County Lead of Kidlington, Oxfordshire, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks, aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.
St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.
We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county
The post will also interact with relevant Communities of Practice to share learning, advice and best practice.
We are seeking individuals who are innovative in their approach, willing to explore new ideas, and able to adapt to a changing environment. You will be confident in driving technology-led solutions, while recognising the diverse needs and experiences of our volunteer community. We value those who can challenge existing ways of working respectfully and constructively, bringing forward creative approaches that enhance collaboration and impact, and minimise over-complication and disruptive processes. This is an opportunity to shape how we deliver outcomes across the county, ensuring our services remain relevant, inclusive, and effective for all the communities we serve.
The closing date for this vacancy is 30/01/2026
Get on board, join our Trustees.
The Global Legal Action Network (GLAN) is a unique non-profit organisation that works with affected communities to pursue innovative legal actions across borders, challenging states and other powerful actors involved with systemic injustice. Our vision is justice across borders. We have a Board of seven passionate and knowledgable Trustees. We are looking to expand this with up to three new appointments.
ABOUT THE ROLE As a trustee, you will: Contribute to the strategic direction and governance of the charity. Ensure we remain true to our mission and comply with legal and financial responsibilities. Bring your skills, experience, and perspective to strengthen our board KEY REQUIREMENTS We are particularly keen to hear from: Those with lived experience of the kinds of harms GLAN aims to tackle, to ensure we are amplifying voices of those too often excluded, and to support our work addressing systemic injustices in a meaningful way. Black and Brown candidates who bring knowledge of, or have strong connections to, the Global South/Global Majority. Experience in movement building and strengthening civil society alliances. Candidates who bring expertise in the areas of Impact measurement, Fundraising or Marketing Candidates that will support GLAN to meet an increasingly challenging operating environment in terms of external risks and fundraising. Candidates who share GLAN’s values and can evidence a commitment to decolonial practice and anti-racism Candidates who are fully supportive of GLAN’s ambition to create an environment where employees have a strong, collective voice in matters affecting their work and wellbeing
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you committed to delivering high quality care? Do you have experience working as part of a multidisciplinary team?
As a County Lead of Maidstone, Kent you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.
St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.
We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county
The post will also interact with relevant Communities of Practice to share learning, advice and best practice.
The closing date for this vacancy is the 31st December 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Work Type: Hybrid
Location: Remote & In-Person (London-based office)
Role Type: Voluntary (Unpaid, with expenses covered)
Status: Actively Interviewing
Time Commitment & Work Schedule:
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First Month:
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16 hours total (4 hours per week on Tuesdays)
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Office-based every Tuesday from 12:00 PM – 4:00 PM to shadow the current Project Manager (Michelle)
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Ongoing (After Month 1):
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2–3 hours per week on Tuesdays (remote/office-based as needed)
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Attendance at weekly Jumping Beans team meetings every Tuesday from 7:30 PM – 8:30 PM (online)
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Additional Requirements:
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Required to be in the office at least two weeks before each school holiday period for planning and final confirmations
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Must attend at least 2–3 Jumping Beans sessions per term
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About the Role:
Are you an organised and proactive individual passionate about community-led programmes that support children and families? We are looking for a dedicated Volunteer Project Manager to oversee and lead our Jumping Beans Team—a vibrant, child-focused initiative offering enriching experiences for local families.
Key Responsibilities:
General Responsibilities
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Lead and manage the Jumping Beans Team to ensure project success
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Coordinate and chair weekly Tuesday evening meetings
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Track team tasks, monitor progress, and ensure timely delivery
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Report regularly to the leadership team
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Collaborate across departments to align project goals and resource needs
On-Site Responsibilities During Jumping Beans Sessions:
1. Staff & Volunteer Coordination
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Brief staff and volunteers on the day’s plan and their roles
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Ensure child-to-staff ratios are maintained
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Manage volunteer and staff attendance
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Act as the main point of contact for staff and volunteer concerns
2. Activity Oversight
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Ensure activities run on schedule and engage children effectively
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Troubleshoot or adapt plans as needed
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Confirm all materials and equipment are prepared
3. Child Safety & Welfare
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Oversee child sign-in/sign-out
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Monitor for safeguarding issues and respond appropriately
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Manage minor incidents and maintain accurate records
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Ensure the venue is safe, clean, and child-friendly
4. Communication
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Welcome and update parents, address any concerns
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Serve as liaison between staff, children, parents, and visitors
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Escalate significant issues to senior leadership
5. Logistics & Administration
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Manage session supplies and resources
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Track attendance, consent forms, and incident logs
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Ensure awareness of allergies and special requirements
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Uphold all safeguarding, emergency, and first aid policies
6. Evaluation & Reporting
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Take note of successes and areas for improvement
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Gather informal feedback from children, parents, and staff
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Report session outcomes to leadership
Qualifications & Experience:
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Previous experience in project management or team leadership (paid or voluntary)
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Excellent organisational, communication, and time management skills
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Creative thinker with strong problem-solving abilities
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Experience working with or supporting children or families is a plus
Benefits & Impact:
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Help bring joy, structure, and support to children and families
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Gain valuable experience in project and team management
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Be part of a passionate, values-driven team
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Expand your network through connections with community leaders
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Personal and professional growth through hands-on leadership
Apply Now
Make a real impact in your community and develop leadership skills that last a lifetime.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a patient and chatty volunteer to visit a lovely lady in Woodley, Reading. She loves soft, cuddly toys and rainmakers, and is known to enjoy a nursey rhyme or two! She is non-verbal, but understands everything you say to her, so a friendly and understanding approach is key. She would love to have you stop by for a cup of tea and a chit chat, and perhaps over time venture out for walks and shopping in the local community.
We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.
This is a Stop and Stay visit role, meaning that the person you’ll be visiting might have some verbal communication skills or they use sounds and/or facial/body expressions to communicate with you. The person you visit might choose to take part in simple activities or watch you doing the activities. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tend to be around half an hour to an hour long.
In this role you will spend quality time with the person you visit and could do a range of different activities like:
- Sitting and having a chat
- Checking in on their well- being
- A craft activity at home
- Reading a book/magazine together
As a Mencap volunteer visitor you will be:
- Friendly and approachable
- Accepting of others who might be different to yourself
- Reliable and patient
- Passionate about supporting people with a with a learning disability.
As a Mencap visitor you will:
- Have the opportunity to help make a difference to the life of the person you visit
- Receive a personalised volunteer induction and training
- Have agreed out of pocket expenses reimbursed
- Meet new people
- Get on-going support, and feel appreciated and valued
About Mencap Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Are you committed to delivering high-quality care? Do you have experience working as part of a multidisciplinary team?
As a County Lead of Kidlington, Oxfordshire, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks, aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.
St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.
We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county
The post will also interact with relevant Communities of Practice to share learning, advice and best practice.
We are seeking individuals who are innovative in their approach, willing to explore new ideas, and able to adapt to a changing environment. You will be confident in driving technology-led solutions, while recognising the diverse needs and experiences of our volunteer community. We value those who can challenge existing ways of working respectfully and constructively, bringing forward creative approaches that enhance collaboration and impact, and minimise over-complication and disruptive processes. This is an opportunity to shape how we deliver outcomes across the county, ensuring our services remain relevant, inclusive, and effective for all the communities we serve.
The closing date for this vacancy is 30/01/2026
Are you committed to delivering high-quality care? Do you have experience working as part of a multidisciplinary team?
As a County Lead of South West Devon, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks, aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.
St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.
We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county
The post will also interact with relevant Communities of Practice to share learning, advice and best practice.
We are seeking individuals who are innovative in their approach, willing to explore new ideas, and able to adapt to a changing environment. You will be confident in driving technology-led solutions, while recognising the diverse needs and experiences of our volunteer community. We value those who can challenge existing ways of working respectfully and constructively, bringing forward creative approaches that enhance collaboration and impact, and minimise over-complication and disruptive processes. This is an opportunity to shape how we deliver outcomes across the county, ensuring our services remain relevant, inclusive, and effective for all the communities we serve.
The closing date for this vacancy is 01/01/2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dive into lasting impact: Fundraise for East London Waterworks Park to create and shape natural swimming ponds, ecological habitats and community gardens
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are creating a fundraising strategy for our next phase of work: an exciting programme of community projects. If you have experience of planning or running fundraising campaigns, we would love to hear from you. Our community-led strategic process, as well as all of our work, is open for everyone to participate in.
The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.
If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you.
We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers.
East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools.
By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community.
Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
Supporting young people in leading activities and mentoring support by providing a listening ear and practical support and guidance.
Detailed description
You’ll find plenty of ways to use your listening skills as well as being a first point of advice for practical concerns that young people face or for supporting them in fun and exciting activities and games. We have our Youth Sessions based in Watford, Hatfield and Cheshunt.
Tuesdays (Watford, Orbital Community Centre)
4.30pm to 6.30pm (Juniors)
6.30pm to 8pm (Seniors)
Wednesdays
The Hive @ Jim McDonald Centre
Seniors - 4.30pm to 6pm
Thursdays
St John' Youth Centre
Juniors - 4.30pm to 6pm
Project Group - 6.30 to 7.30
You will be:
Supporting youth work activities and workshops
Supervising young people in discussion sessions
Building positive relationships with young people
Working with other staff to plan and evaluate activities by gaining feedback
The application process is simple - please submit an initial enquiries form by clicking on the below link with your details and ensure you let us know that you saw our advert on the CharityJob website and we will get in touch to discuss next steps. Following a brief discussion we will ask you to fill in a few more details, carry out an informal interview and apply for a DBS check as well as requesting details of two referees.
We also provide full training and support throughout your journey and you will have access to events and celebrations throughout the year!
We look forward to welcoming you to be a part of the One YMCA Family!
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Chair of the Board of Trustees recruitment
Age UK Redbridge, Barking & Dagenham and Havering (RBH)
Age UK RBH is seeking an outstanding leader to serve as Chair of the Board of Trustees, guiding our charity through its next phase of growth, resilience, and impact for older people across our three boroughs.
About Us
Age UK RBH is a trusted local charity supporting older people across Redbridge, Barking & Dagenham, and Havering. We deliver vital services that promote independence, wellbeing, and dignity—from advice and information to social activities, home support, and specialist care. With a strong reputation for quality and compassion, we are proud to be a lifeline for older residents and their families.
The Role
As Chair, you will:
· Provide strategic leadership to the Board of Trustees, ensuring effective governance and accountability.
· Champion our mission and values, safeguarding the charity’s commitment to inclusion, equity, and measurable impact.
· Support and challenge the Chief Executive and senior team, acting as a critical friend and strategic partner.
· Represent Age UK RBH externally, building partnerships with funders, local authorities, and community organisations.
· Ensure the charity remains financially sustainable and operationally strong, delivering excellence for older people.
Who We’re Looking For
We are seeking a visionary leader with:
· Experience of chairing boards or holding senior governance roles.
· Strong understanding of charity governance, financial stewardship, and risk management.
· Excellent communication and influencing skills, with the ability to inspire confidence across diverse stakeholders.
· Commitment to equity, inclusion and diversity.
· Passion for improving the lives of older people and strengthening communities.
What We Offer
· The opportunity to shape the future of a respected local charity.
· A collaborative, committed Board and senior team.
· The chance to make a tangible difference to thousands of older people across East London.
Time Commitment
This is a voluntary role, with reasonable expenses reimbursed. The Chair is expected to commit around 2–3 days per month, including Board meetings, sub-committees, and external representation. There are six Board of Trustees Meetings usually on a Friday afternoon and additional training days as required.
How to Apply
If you believe you can bring strategic vision, governance expertise, and a deep commitment to older people, we would love to hear from you.
Please send your CV and a short supporting statement (no longer than 2 pages) outlining your interest and suitability to
Closing date: 31st January 2026
Interviews: week beginning 9th February
For more information please email:
Alima Qureshi, Chair of the Board of Trustees
Andreea Albu, Chief Executive
Age UK Redbridge, Barking and Havering
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our outreach service provides enhanced support for vulnerable and intimidated witnesses who may need additional support and preparation ahead of trial day so they can give their best evidence in court.
What will you do?
Support a diverse range of vulnerable and intimidated witnesses and be their key supporter before, during and after the trial to help them prepare and cope with their experience of giving evidence.
Work collaboratively with witnesses to identify their needs and deliver a tailored package of preparation and support.
Meet with witnesses via video call and phone.
Show witnesses around the court before the trial so they are familiar and at ease in the environment.
Attend court on the day the witness gives evidence, accompanying them when giving evidence where permitted.
Make contact with the witness post trial to talk about their experience of giving evidence and facilitate referrals to other agencies.
What skills will you need?
You don’t need specific qualifications but you’ll need to:
- Be friendly, caring, supportive and empathetic towards others.
- Be non-judgemental and impartial.
- Have good communication skills; both written and verbal, as well as being a good listener.
- Be able to work effectively as part of a diverse team
- Be reliable, committed and flexible, with an ability to plan and organise your own time and tasks.
- The ability to handle challenging situations and use your initiative, experience and training to solve problems and make appropriate decisions.
- The ability to travel within your local area (in some areas this may require a vehicle).
- Have access to good internet connection and a laptop/ computer with a camera to use in a private space. This enables you to facilitate video calls with witnesses, and undertake training and communication tasks.
You’ll also need an Enhanced level DBS disclosure (a criminal record check), which we will arrange. Having a criminal record is not in itself a barrier to volunteering with us.
Our volunteers come from a range of backgrounds and we particularly welcome application from people with physical or mental health conditions, and people from Black, Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. We are committed to offering a welcoming and inclusive environment to witnesses, staff and volunteers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to be part of an innovative, passionate and dedicated team? Help us in our mission to save lives at Essex & Herts Air Ambulance. Join our friendly retail team at our new Canvey Island shop.
Why we need you: We are looking for volunteers to help Essex & Herts Air Ambulance (EHAAT) by assisting in our new outlet . The role will support the Shop Manager and Assistant Shop Manager to ensure the smooth running of the shop.
What will you be doing?
· Assisting with the donations of stock, by sorting and steaming and preparing for shop floor
· Maintaining good stock levels and helping with stock rotation
· Manning the till, including taking card payments and Gift Aid sign-up
· Greeting customers in a friendly and approachable manner
· Helping with visual merchandising plus other tasks when needed
You will have fun, while sharing your experience or learning new skills. We pay expenses and offer uniform, newsletters and dedicated events to our wonderful volunteers - be part of something special.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: IT Assistant
Location: Remote (UK-based)
Employment Type: 12 hours per week (6 Hours per Day)
About QuilomboUK
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.
We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.
Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.
We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.
To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel.
Join us in leading positive change!
About the position
The IT support role is vital to the organisation, as they will have the responsibility for the maintenance of the technical appliances used in the organisation. The IT support will not be required to come in on a weekly basis, but upon request as for when it is needed. The main tasks for the IT support will be reassuring all technical appliances are updates, responding to potential breakdowns and assuring electrical safety. Technical skills are required, in addition to flexibility, as they would need to quickly respond to potential breakdowns etc.
The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.
Main Responsibilities
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Ensure all computers and other electrical equipment is updated.
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Ensure the safety of electrical equipment.
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Respond to breakdowns of electrical equipment.
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Assist in the functions of IT-packages.
General tasks
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Contribute to staff meetings and other internal meetings with views and suggestions etc.
Essential
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IT skills
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Health and Safety of electrical equipment
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Knowledge about different IT-packages
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Has ability to deliver tasks in a timely manner
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Handles difficult situations well
Desirable
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Committed to working with the community with a passion for helping others less fortunate.
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Proficiency in Microsoft and Excel
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.
Key Responsibilities:
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Project Coordination:
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Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.
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Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.
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Participant Support:
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Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.
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Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.
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Stakeholder Engagement:
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Support the Programme Lead in building relationships with internal stakeholders.
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Data Management & Reporting:
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Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.
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Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.
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Logistics & Compliance:
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Manage programme materials, including training resources, digital platforms, and participant handbooks.
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Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.
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Continuous Improvement:
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Gather feedback from participants and partners to identify opportunities to enhance programme delivery.
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Support the implementation of new tools or processes to improve efficiency and participant satisfaction.
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Required Qualifications:
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Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.
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Experience:
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1–3 years in programme coordination, workforce development, adult education, or a similar role.
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Experience working with diverse populations, including youth, underserved communities, or career changers.
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Skills:
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Strong organisational and multitasking abilities, with attention to detail.
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Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.
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Excellent interpersonal and communication skills for engaging participants and stakeholders.
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Basic data analysis and reporting capabilities.
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The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Front Desk Volunteer, you will be the welcoming face of Historic Croydon Airport, responsible for ensuring visitors have a smooth and enjoyable experience. You will manage visitor check-ins, handle donations, and support merchandising activities.
Responsibilities:
Reception Duties:
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Visitor Reception:
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Greet visitors warmly at the front door or Reception desk.
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Check if visitors have pre-booked and verify booking details.
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Keep the Reception Desk attended at all times.
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Booking Management:
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Obtain booking sheets from Graeme and update them throughout the day.
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Set out and supervise the donation box.
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Maintain a supply of hand sanitisers, leaflets, and other materials.
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Re-stock leaflet holders in the Main Entrance lobby.
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Visitor Handling Procedures: People with a Booking:
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Check the Lead Name off the booking list and confirm the number of visitors in the group.
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Request a donation of £8 per adult on entry, payable by cash, credit card, cheque (to Historic Croydon Airport Trust), or QR code.
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Ensure the donation process is completed.
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Inform visitors of the location of toilets and answer any questions.
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Ask visitors to wait in the Waiting Area until their Guide collects them.
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Manage additional visitors, ensuring tour groups do not exceed 12 people, including the Tour Guide.
People without a Booking:
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Politely inform visitors that entry is by pre-booking online.
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Check the booking list for vacant slots and inform visitors of available times and spaces.
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Advise visitors to book and return at the specified time, noting they cannot wait inside AH.
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Allow visitors to wait outside for potential "no-shows" if they wish.
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Be polite, sympathetic, but firm if turning people away, and provide the date of the next Open Day and booking details.
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Seek assistance from Graeme or Mike if needed.
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Visitor Departure:
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Thank visitors for coming and say goodbye.
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Encourage visitors to review their experience on Tripadvisor (Croydon Airport Visitor Centre).
Merchandising Duties:
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Merchandise Stall Management:
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Set up and take down the HCAT Merchandise stall.
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Retrieve and replace sale items from/to the cupboards under the model in Reception.
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Run the merchandise stall, selling items to visitors.
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Cash Handling:
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Manage the float, monetary takings, cashing up, and recording total takings at the end of the day.
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Ensure cash takings are not left unattended and hand them over to a Trustee at the end of the day.
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Stock Monitoring:
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Monitor stock levels and advise Jeff if stocks are running low.
Qualifications:
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Friendly and welcoming demeanor.
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Strong communication and interpersonal skills.
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Ability to manage bookings and handle donations accurately.
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Experience in handling cash and managing merchandise sales.
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Punctual, reliable, and able to adhere to procedures.
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Commitment to providing a respectful and inclusive experience for all visitors.
Training: Volunteers will receive an induction, including a review of booking procedures, handling donations, and merchandise management. Ongoing training sessions and resources will be provided to support the role.
Benefits:
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Be the welcoming face of Historic Croydon Airport.
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Gain experience in visitor management and merchandising.
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Contribute to the educational and cultural enrichment of the community.
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Be part of a supportive and passionate team.
Application Process: If you enjoy engaging with the public and are enthusiastic about history, we would love to hear from you.
The client requests no contact from agencies or media sales.