Community volunteer volunteer roles in nailsea, north somerset

Job description

What is the befriending service?

• The Befriending Service links volunteers 1:1 with a disabled child/young person.
• Links are based on shared interests and activities, which you can enjoy doing together, either in the young person’s home or out in the community.

What experience do I need?

• You do not need any previous experience with disabled children or young people
• We ask that you are friendly, caring, reliable and able to make a commitment to visit a young person regularly.

What will I be doing?

You will volunteer within WECIL’s befriending service for disabled children/young people and their families. This involves:

• Spending time regularly with a disabled child or young person in their home or their local community.
• You will not be asked to administer medication or deliver personal care in this role.

Who am I responsible for?

• You are responsible for the safety and wellbeing of the child or young person you are linked with.
• All links are risk-assessed and carefully monitored by your Co-ordinator.

Who am I responsible to?

The parent/carer.

• You must ensure that the parent / carer’s reasonable instructions and guidance regarding the welfare of their child are adhered to and that clear communication is maintained.
• Feedback must be given to the parent/carer following a visit.

Your co-ordinator and Time2Share@WECIL.

• You must respond promptly to any contact from your co-ordinator.
• You are required to report monthly on any time spent with the child you are linked with, any activities undertaken, and to take part in the annual review.

How often will I be needed?

• We typically ask for volunteers to commit to 2-4 hours a week
• The days / times are agreed between the volunteer and the family.
• We ask for a minimum commitment of 6 months to ensure the child and their family are able to benefit fully from the relationship.

What about expenses?

• Volunteer travel expenses can be reimbursed on receipt of a claim form. You won’t be left out of pocket.

Time2Share@WECIL is committed to the safeguarding and welfare of children and young people and expects its staff and volunteers to share this commitment. Our first priority is to ensure the safety of the children we support. Time2Share@WECIL reserves the right to end a link without notice or giving reason.

Foundation First Ghana

Empowering preschool handlers and managers with innovative resources and best prctices

Social - Low literacy & numeracy

• Teacher disempowerment & gender bias

• Poor child social-emotional development

• Poverty & marginalization

  Environmental

• Unsustainable teaching materials

• Low environmental literacy in early childhood

• Travel/resource-intensive training

Our Solution: Empowering Educators, Transforming Futures • Who We Are: Foundation First is a Ghanaian-led non-profit organization founded in 2017 and deeply rooted in the communities we serve.10 We believe every child deserves the opportunity to receive a quality education, regardless of their background. • Our Unique Approach: We focus on early childhood education (ages 2-8) in under-represented communities, utilizing:

1. Innovative Teaching Techniques
2. Local Resources
3. Empowering Educators
4. Holistic Child Development

Join Us in Shaping Brighter Futures.

Volunteer with Foundation First At Foundation Firs, we are on a mission to ensure every child receives the strong start they deserve through quality early childhood education. We believe that when we nurture young minds, we empower families, strengthen communities, and lay the foundation for a more prosperous Ghana.

We are inviting passionate individuals from around the world to join us remotely as volunteers. Whether you're an educator, fundraiser, website developer, researcher, a donor or simply someone who believes in the power of education, your skills and time can make a lasting impact.

Volunteering with us is more than just giving back, it’s about becoming part of a movement that transforms futures. Together, let’s invest in the potential of children and build a brighter tomorrow.

Get involved. Make a difference. Be the change.

Volunteer Fundraising Campaign Support Officer (VFCSO)

Volunteer Role Description (remote, unpaid)

1. Support the development and execution of the Fundraising Campaign strategy in collaboration with the CEO and campaign committee.
2. Identify, engage, and cultivate relationships with potential donors within the diaspora community.
3. Represent Foundation First at diaspora events, forums, and meetings to promote the campaign.
4. Assist in organizing virtual and in-person fundraising events and initiatives.
5. Share campaign materials across diaspora networks and social platforms. 6.Provide periodic updates and reports to the campaign committee and CEO.

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

6+ months

Summary: Driving medical communication and patient-led research agenda for a complex medical condition 

Description: You could make a real difference to the lives of patients and doctors struggling with a rare disease. That's what we do at Mast Cell Action - a charity dedicated to supporting the Mast Cell Activation Syndrome (MCAS) patient community and improving the evidence base for the disease.

We work hand-in-hand with doctors and patients to develop materials that truly make a difference. And with the help of our medical advisory panel, we're constantly improving our activities to better serve our community.

But we're not done yet. We're looking for someone with a genuine interest in this area, with medical, health, NHS, and research experience to join our team. You'll be responsible for developing and executing our strategy to engage with the medical community, research organisations, NHS policymakers, and our community as a whole.

You'll lead multiple projects, collaborating with doctors to better understand and define our community, as well as initiating and executing new projects. And with your expertise, you'll ensure that all our communications are evidence-based and informative.

So, if you're passionate about making a real difference, come and join us at Mast Cell Action. Together, we can create a brighter future for patients and doctors alike.

You will lead a team of passionate volunteers and interns, working closely with our Operations Director to drive our mission forward. One of your key responsibilities will be to nurture and grow our Medical Advisory Panel, working hand-in-hand with supportive doctors and medical institutions. You'll be the face of the charity, representing us in all our interactions with these key stakeholders.

You’ll report directly to our trustee board, ensuring that all of our activities are aligned with our overall strategy and goals.

We're looking for a dynamic individual who can inspire and motivate their team to achieve great things. If you're passionate about healthcare and have experience working with medical institutions, this is the perfect opportunity for you. So why not join us at Mast Cell Action and help us make a real difference in the lives of patients and doctors?

What impact will they have?

At Mast Cell Action, we know that communicating, engaging, and educating the medical community and policy makers is crucial if we want to improve support for MCAS patients. And that's where you come in.

As our communications expert, you'll play a pivotal role in advancing patient care over time. You'll work closely with doctors, medical institutions, and policy makers to raise awareness of MCAS and advocate for better support for patients.

By effectively communicating the importance of MCAS and engaging with key stakeholders, you'll help improve patient outcomes and quality of life in the long run.

If you're passionate about making a real difference and have experience in healthcare communications, this is the perfect opportunity for you. 

About the volunteer 

What skills should they have

We are looking for a volunteer who has experience in the NHS and medical/research environment. If you're someone who can assess a situation and develop a clear strategy to achieve the desired outcome, we want to hear from you.

As our ideal candidate, you're an effective communicator who can engage with doctors and produce written and visual materials that really make an impact. You're also a team player who can work effectively as part of a multidisciplinary team.

Managing projects and team members is second nature to you, and you're able to keep everyone on track and motivated. And with your awareness of the political and economic landscape in the area of complex diseases, you can navigate through any obstacles that come your way.

If you're passionate about making a real difference in the lives of patients with complex diseases and have the experience we're looking for, we want you on our team at Mast Cell Action.

Skills

Medical related background 

Medical writing skills

Project management 

Team management 

Analytical and conversant with research methodologies

Where and when

Work remotely, flexible hours 

Meetings in London 

Trips to medical conferences around uk

Reasonable Expenses covered.

We are looking for volunteers who can spend time with our clients  in and around Central London.  Meetings are  regular over a period of 6 months; weekly or fortnightly.  Many volunteers stay involved for much longer but only because they enjoy what they do! 

Befriending is a simple way to make a positive difference to someone who is lonely or socially isolated and your gift of time, will give them, and you, something to look forward to. As one of our volunteers once told us, “this is an easy, very meaningful way to help someone and is immensely rewarding and fun!”  

Your meetings could be in the local community, having chats in a coffee shop, visiting places of interest, or in our client’s home; all activities are risk assessed so what you do together will depend on the results of this, and / orour clients abilities and interests. Most of our clients are older 1st and 2nd generation Scots living in London who simply want to do the activities that most of us take for granted but have no-one to do them with.

ScotsCare works across London and beyond so we're looking for volunteers who live in the area or can travel to the following areas; Lambeth, Islington, Camden, central London and Broxbourne EN10. We may have clients in more locations so please contact us to learn more if you want to be involved in this rewarding and impactful activity. 

We provide training before you start, ongoing support once you are matched, out of pocket expenses, references, social events and newsletters to keep you informed.

This could be the ideal opportunity to gain practical experience of working with adults in a health and social care setting, or for anyone who enjoys meeting new people and making their lives a little brighter. 

Please note, this is an unpaid voluntary role and applicants must be living in or around the London area. 

Please contact us for more information, and a very warm welcome!

Skills & Characteristics Required for Befriending are:

• English spoken, good communication skills for listening and talking 
• Friendly, warm, non-judgemental 
• Honesty, reliable and committment to helping others
• Empathy and patience
• An ability to follow policies and procedures

We will process a DBS check for all successful applicants and request two references.

Position Overview:
The Programme Lead oversees the strategic delivery of a multi-project programme focused on enhancing employability and skills development for target populations. This role ensures alignment with organisational and community goals, driving initiatives that reduce skills gaps, improve workforce readiness, and foster partnerships with employers and training providers. Reporting to the Programme Manager, the Programme Lead manages a team of project specialists and coordinators, ensuring seamless execution of programme activities and measurable impact.

Key Responsibilities:

1. Programme Leadership:

   • Lead the end-to-end employability and skills development programme delivery, ensuring alignment with strategic objectives.

   • Mentor and manage project specialists and coordinators, assigning tasks tied to programme milestones such as training workshops, employer partnerships, and participant assessments.

2. Stakeholder Collaboration:

   • Build and maintain relationships with employers, educational institutions, government agencies, and community organisations to align programme outcomes with labour market needs.

   • Act as the primary point of contact for external partners, ensuring their requirements (e.g., hiring criteria, certification standards) are integrated into programme design.

3. Programme Design & Delivery:

   • Oversee the development of training curricula, mentorship initiatives, and job placement strategies tailored to diverse participant groups (e.g., youth, career changers).

   • Monitor participant progress and employment outcomes, using data to refine programme effectiveness.

4. Risk & Compliance Management:

   • Identify barriers to participant success (e.g., accessibility, resource gaps) and escalate systemic challenges to the Programme Manager with actionable solutions.

1. Reporting & Communication:

   • Track and report on key metrics such as participant engagement, skill acquisition rates, and post-programme employment status.

   • Prepare updates for senior leadership and stakeholders to demonstrate programme impact.

2. Process Improvement:

   • Implement feedback loops with participants and partners to continuously enhance programme quality.

   • Promote best practices in adult education, vocational training, and equity-focused initiatives.

Required Qualifications:

• Education: Bachelor’s degree in Education, Social Work, Human Resources, or a related field.

• Experience:

  • 3–5 years managing employability, workforce development, or adult education programmes.

  • Proven experience leading teams and collaborating with cross-sector stakeholders.

• Skills:

  • Strong understanding of labour market trends and barriers to employment.

  • Ability to design inclusive, participant-centric programmes.

  • Proficiency in data analysis tools (e.g., Excel, CRM systems) and project management software.

  • Exceptional communication skills for engaging diverse audiences.

• Certifications: Certifications in programme management (e.g., PgMP), career coaching, or adult education are advantageous.
  
   

  The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

  QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Birkbeck Students' Union is looking for two exceptional individuals to join our Board of Trustees as volunteer Lay Trustees. This is a unique opportunity to make a significant impact on the student experience at Birkbeck, guiding our strategic direction and ensuring we continue to support and enrich the lives of our diverse student body.

Role Overview: As a Lay Trustee, you will attend and actively participate in five Board of Trustee Meetings and five Finance & Audit Committee meetings per year. Your strategic oversight and governance will help ensure the Students' Union operates in line with its mission, values, and legal obligations. You will provide guidance and insight based on your expertise in one of the following areas Cybersecurity; Fundraising; Legal; and Marketing.

How to Apply: Interested candidates should submit a resume and a cover letter outlining their relevant experience and motivation for applying. Applications should be sent via email by 13th April 2025. 

Any questions about the role please email Yousuf Joondan (CEO).

Birkbeck Students' Union is committed to diversity and encourages applications from all individuals, regardless of background, who meet the role's criteria.

Become a Trustee at Sunrise Multicultural Project

Are you passionate about making a difference in your community?

We are looking for dedicated, enthusiastic individuals to join our Board of Trustees and help guide the future of Sunrise Multicultural Project.

As a trustee, you will play a vital role in shaping our strategy, ensuring we stay true to our mission, and supporting the development of initiatives that promote inclusivity and integration. We are seeking individuals with a range of skills, backgrounds, and experiences – whether in community work, finance, governance, fundraising, or marketing – who share our commitment to empowering minority groups and fostering a more connected, diverse community. 

If you are eager to contribute your time, expertise, and passion, we would love to hear from you!

CWV is seeking a Volunteer Bid Writer to help secure funding through grant applications and partnerships. Ideal for those with strong writing and research skills, it offers valuable experience and a chance to make a meaningful impact. 

What will you be doing?

Position Overview:

Children With Voices, a dynamic and community-driven charity committed to supporting vulnerable individuals and families, is seeking a motivated and skilled Volunteer Bid Writer. This role is instrumental in securing funding opportunities, grants, and partnerships to ensure the continuous growth and success of the charity's initiatives.

Responsibilities:

1. Research and Identify Funding Opportunities:

- Conduct thorough research to identify potential funding sources, grants, and partnership opportunities aligned with  Children With Voices' mission and projects.

2. Proposal Development:

- Collaborate with the charity's leadership team to gather information on projects and programs requiring funding.

- Develop compelling and well-articulated grant proposals, ensuring alignment with donor guidelines and requirements.

- Craft persuasive narratives that effectively communicate the impact of Children With Voices' activities.

3. Grant Application Submission:

- Prepare and submit grant applications within specified deadlines, adhering to all application guidelines and requirements.

- Maintain accurate records of submitted proposals, deadlines, and communication with funding bodies.

4. Relationship Building:

- Establish and maintain positive relationships with potential donors, grant-making organisations, and other stakeholders.

- Engage in effective communication to convey the charity's mission and project goals.

5. Collaboration and Coordination:

- Work closely with the fundraising team and project managers to gather necessary information for proposals.

- Collaborate with other team members to ensure the integration of programmatic and financial data in grant applications.

What are we looking for?

Qualifications:

- Excellent written and verbal communication skills.

- Previous experience in grant writing, proposal development, or related fields is desirable.

- Strong research skills to identify relevant funding opportunities.

- Ability to work independently and meet tight deadlines.

- Detail-oriented with strong organisational and project management skills.

- Passion for the mission and values of Children With Voices.

Benefits:

- Opportunity to contribute to a meaningful cause and make a positive impact.

- Gain valuable experience in grant writing and fundraising within a charitable organisation.

- Develop and enhance your skills in communication, research, and project coordination.

- Travel expenses are paid and you will have a healthy meal!

What difference will you make?

As a Volunteer Bid Writer, you will play a crucial role in securing funding that directly supports vulnerable individuals and families, enabling Children With Voices to expand its vital community programs and make a lasting impact.

Before you apply

To apply, please submit your resume and a brief cover letter expressing your interest and relevant experience. Children With Voices values diversity and encourages candidates of all backgrounds and ages to apply.

Are you a Pashto speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!

Many older adults and vulnerable individuals in the UK’s Pashto-speaking community experience loneliness and isolation. By giving just a small amount of your time each week, you can make a big difference — offering companionship and a friendly voice in their native language.

� What is the Talking Bubble Project?

☎️ A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular calls, you’ll help build friendships, brighten someone’s day, and offer emotional support — especially for those more comfortable speaking Pashto.

� Why volunteer with us?

✔ Support members of the Pashto-speaking community in the UK
✔ Make a real difference in someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Boost your own sense of fulfilment and purpose

✅ What’s required?

✔ Completion of online Safeguarding Adults Level 2 training
✔ A DBS check (both fully funded by us)
✔ A kind and compassionate approach, and a willingness to engage in friendly conversations

� How to get involved:

Apply through the CharityJob website — no previous experience needed.
This opportunity is open to UK residents only.

Help us bring connection and kindness to the Pashto-speaking community across the UK!

A bit about this role

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
 

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be

• help set up and/or man stalls at events
• help on collection days like supermarket collections events or street collections
• help at fundraising events such as quiz nights, cake sales and dances
• promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events. These events will be based in and around the South Wirral/Chester area.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Join HELPING CHILDREN INC – Make a Global Impact from Anywhere

HELPING CHILDREN INC, a 501(c)(3) nonprofit organization registered in California, USA, is seeking committed, passionate, and qualified individuals from every country to serve as Online Volunteer Country Directors. This is a remote leadership opportunity to represent HELPING CHILDREN INC in your country and play a key role in advancing our mission to protect, support, and empower children globally.

�� About HELPING CHILDREN INC

We are a global nonprofit dedicated to improving the lives of children through health, education, protection, and empowerment programs. From humanitarian aid to policy advocacy, our work spans continents and cultures – driven by a commitment to equity and justice.

�� Role: Online Volunteer Country Director

Location: Your country (fully remote)
Time Commitment: Flexible (minimum 5–8 hours per week)
Compensation: Volunteer / Unpaid
Reporting to: Global Volunteer Coordinator, HELPING CHILDREN INC

��️ Key Responsibilities

• Serve as the official country representative of HELPING CHILDREN INC

• Establish and grow a network of volunteers in your country

• Identify local needs and opportunities to implement or partner on child-focused projects

• Organize virtual awareness campaigns, fundraising, and outreach events

• Coordinate with the international team for reporting and alignment with global strategy

• Represent HELPING CHILDREN INC in local forums, events, or online platforms

• Promote HELPING CHILDREN INC through local partnerships and media

✅ Ideal Candidate

We are looking for individuals who are:

• Passionate about child rights, education, health, and protection

• Fluent in English (basic proficiency required)

• Active in their local communities or online networks

• Strong communicators with leadership or coordination experience

• Able to commit time consistently and responsibly

• Tech-savvy and capable of using email, Google Drive, and Zoom

• Students, professionals, educators, activists, and retired individuals are welcome

�� Benefits to You

• Serve a meaningful cause from the comfort of your home

• Gain global nonprofit leadership experience

• Receive a Certificate of Appointment as Country Director

• Access to exclusive training, resources, and networking opportunities

• Be featured on HELPING CHILDREN INC’s website and social media as an ambassador

• Contribute ideas to global child development projects

• Opportunity to lead your own team of volunteers in-country

�� Join Us and Be the Voice for Children in Your Country

Together, we can create a better world for children—no matter where we are. Become an Online Country Director with HELPING CHILDREN INC and help bring lasting change.

Would you like me to also prepare a Google Form template for application submission or provide a version

Joining this role means you'll be at the heart of providing essential support to families facing the unimaginable; caring for their child who's life will be short.

Many families in Wales are unfortunately facing this challenge alone, without support from others.

As a Practical Family Support Volunteer for Tŷ Hafan, you will assist families in need with various light tasks such as cleaning, tidying up and laundry.

Your contribution will go beyond housekeeping; it's about taking some of the pressure off and giving families the breathing space they need to spend more precious time together.

This role offers the satisfaction of knowing you are making a positive impact on families with a child with a life-shortening condition, by helping them create a tidy, clean and safe home environment that reduces their daily stress and worries.

Most importantly, you will be helping us to ensure that no family faces this challenge, alone.

Considerations:

Age requirement: 21+

Location: Across South & West Wales (in your local area)

Time commitment: Flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks.

Background checks: Enhanced DBS check, 2 references and induction/training course required before starting.

Due to the nature of the role, we are looking for volunteers with some skills, experience and knowledge of gardening, either as a profession or as a hobby.

Activities include:

Activities include helping families with light housekeeping tasks such as; cleaning, dusting, vacuuming and laundry, giving them the space they need to be there for their child who needs them.

We are looking for volunteers who:

•Can empathise with the families you are helping and show them kindness and respect;

•Are reliable and flexible and committed to volunteering on a longer term basis;

•Will follow our health and safety guidelines, policies and procedures and report any issues or concerns to the Family Support Volunteer Manager;

•Are respectful of the privacy, preferences and needs of the families you are supporting;

•Are polite and friendly;

•Can adapt to different situations and challenges;

•Enjoy making a difference in the lives of others

At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.

We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

Training you will receive:

You will receive a comprehensive introduction to Tŷ Hafan and your role, to include an in-person Induction and Training Programme as well as additional e-learning.

You will be a part of a friendly and supportive team who will assist you with any queries or concerns through regular and ongoing meetings.

Other role and organisation specific training is available including both supplementary and mandatory training.

All volunteers must maintain their mandatory training to continue in their role.

The benefits of becoming a Practical Family Support Volunteer in Family Homes:

•Make a positive difference in the lives of children with life-shortening conditions and their families, by helping them to maintain clean spaces for them to enjoy;

•Attend Volunteer Celebration Events throughout the year;

•Meet new people and join a friendly community of volunteers, passionate about helping others;

•Expenses will be provided following discussion about the role.

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Do you want to see more happiness and kindness in the world? We’re looking for dynamic Volunteers to be part of creating exactly that!

About the Role:

Our volunteers bring people together for shared online learning experiences, based on positive psychology, that boost the wellbeing of everyone involved.

- The amazing 6-week Happiness Habits Course is designed to be run by pairs of volunteers.  It features expert videos, science-backed exercises and the chance to form meaningful connections. Our course has been specially designed to gather the insights of the world's leading experts on six fundamental aspects of a happy and meaningful life: Gratitude, Self-Care, Relationships, Resilience, Kindness, and Meaning. It is a very impactful (many say life-changing) experience.

- Alternatively, you can get involved by supporting a Monthly Group, bringing like-minded people together to learn evidence-based tools for creating a happier and more meaningful life. Explore the monthly themes and encourage people to set personal actions towards happiness, that support both themselves and others.

Volunteering with Action for Happiness is a path of action that consistently feels like you are making a difference in the world. You don’t have to be an expert - or be happy all the time. If you are a warm and enthusiastic person that is more than enough to get started.

Why Volunteer with Us?

Do something that matters: spreading happiness and witnessing people transform for the better is a huge source of meaning.

Grow your skills: inspiring others, learning together and reinforcing your own happiness skills all contribute to personal growth.

Build community: meeting like-minded people, building lasting friendships and belonging to a global community contributing to a better future for all.

How do I know it’s right for me?

Try out free VOLUNTEER TRAINING via the Action For Happiness website and decide for yourself.

We've designed it especially to help you answer questions like this as it explains thoroughly what being a volunteer involves and helps you reflect on your readiness.

What is the time commitment?

You'll need to set aside a couple of hours for the training initially and a few more for planning your course or group and connecting with your co-volunteer. Then you'll need a couple of hours per session for facilitating (x6 weekly sessions for a course, or x1 session per month for a group). 

- Apply today! Together, we can inspire change that ripples out through people’s lives, communities and the world.