Community volunteer volunteer roles in nuneaton and bedworth, warwickshire

Are you interested in facilitating a peer support group for people who are struggling with their mental health? We are looking for passionate volunteers to facilitate a weekly online or face-to-face group, to discuss topics relating to mental health. We are hoping to find someone who has either ‘lived experience’ of mental health issues and is now at a positive place with their own recovery or someone who has good knowledge of mental health and looking to support others.

We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.

In the last year, 9,499 adults accessed Hestia’s mental health support.

We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.

What you will be doing

• Facilitating weekly peer support groups, covering topics related to mental health.
• To encourage participation and to provide focus and guidance for discussions within the group
• To negotiate/facilitate conflicts or disagreements that may arise during group meetings

The skills you need

• Strong listening and communication skills
• Ability to create and maintain a safe environment where the participants' thoughts and feelings are valued, and group members are treated with fairness, equity and respect
• Lived experience of mental health or desire to learn

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.

Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.

As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.

This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.

Apply 

1. Read through the role description carefully (available via file attached on the right hand side)

2. Apply online, and have a welcome chat with your support staff member

Are you ready to use your design superpowers to ignite a movement and shape the future of London's youth?

Urban Youth, a brand-new, vibrant youth work charity, is on a mission to create a positive, inclusive community for young Londoners, and we need YOU to help us tell our story!

Crafting a Vision, Inspiring a Generation

At Urban Youth, we're not just about running activities; we're about sparking self-discovery, fostering friendships, and equipping young people with essential life skills. We're about creating unforgettable memories and guiding them to explore the world around them.

As our Volunteer Graphic Designer, you won't just be making a logo. You'll be the architect of our visual soul, crafting an entire brand identity that's attractive, uplifting, empowering, and bursting with youthful energy. Imagine a modern brand that truly resonates with the dynamic spirit and diverse experiences of young Londoners – from our website to our social media, your designs will be the vibrant face of our mission, connecting us directly with the young people we're here to serve.

Why Join the Urban Youth Movement?

This is more than just volunteering; it's an opportunity to leave a lasting mark:

• Make a Real Impact: Your designs will directly empower young people and help shape their positive futures.
• Unleash Your Creativity: This is a blank canvas! You'll have the thrilling chance to build a brand from the ground up, with creative freedom to spare.
• Boost Your Portfolio: Showcase your talent on a high-profile project for a dynamic new charity.
• Join a Passionate Community: Become part of a dedicated team committed to making a tangible difference in London.

If you're buzzing with ideas and ready to use your design skills to inspire, uplift, and empower the next generation, we want to hear from you! Help us create a brand that perfectly captures the spirit and aspirations of London's incredible youth.

Ready to make your mark and help us create a wave of positive change in young people's lives?

Express your interest by applying via this Charity Job website. We can't wait to hear from you!

URBAN YOUTH

Building Futures I Forging Connections I Creating Memories.

Ever been told you that you're a good listener, or that your calm presence helps others feel at ease?

Marie Curie is looking for compassionate, everyday people to join our Companion Team within the surrounding areas of Huddersfield, Halifax or Bradford

What you’ll be part of:

• ​Visit a person weekly in their home and spend time with them and their family members
• Have a chat, a cuppa, or share some quiet time
• Listen to memories, share stories, or talk about everyday things
• Support carers or family members by giving them a short break

You’d be a great fit if you’re:

• Patient and good at listening
• Non-judgmental of others and friendly
• Emotionally steady in sensitive moments
• Able to commit to 3 hours p/week
• Comfortable using email and completing short visit reports

What we will provide you with:

• A deep sense of purpose and connection
• Ongoing support, training and guidance
• A welcoming volunteer community
• Recognition and appreciation for the time you give
• Reimbursement of out-of-pocket expenses each month

You must be ages 18 years or older to apply and be willing to complete a Disclosure and Barring Service (DBS) applicaiton

Want to know more before applying? 

Whether you're curious about the role, have questions, or simply want to get a sense of what it's really like - feel free to reach out and connect with us. We're always happy to chat and give you an insider's view.

Join Our Board – Shape Futures, Change Lives

Could your skills or lived experience help reduce homelessness and support young people across Leicestershire?

If so, now is the time to step up.

YMCA Leicestershire is seeking new Trustees to join our dynamic Board as we drive forward our ambitious 2022–2027 Strategy. We’re tackling youth homelessness, expanding trauma-informed housing, and creating spaces where young people can belong, contribute and thrive.

We’re looking for passionate individuals who share our values of Community, Compassion and Empowerment, and who want to make a real difference.

We’re especially interested in hearing from people with (current) experience in:

• Legal
• Social Care
• Housing Development
• Or those with lived experience of homelessness

We’re also actively seeking applications from Black and Minority Ethnic (BME) individuals to better reflect the communities we serve.

Why join us?

• Help address one of the biggest social issues of our time: youth homelessness.
• Shape services that support over 100 young people in supported accommodation.
• Be part of a charity with deep local roots and national influence.
• Gain leadership experience in a high-impact, values-driven organisation.

You don’t need previous board experience — just the right mindset, commitment, and relevant knowledge. Personal or professional experience of leadership and community development is desirable.

Sound like you?

If you would like the opportunity to have an informal conservation with the CEO, please email Gemma Winters, Executive Assistant to CEO.

Together, we can create lasting change - for more information please visit our website.

This is an exciting new role, the purpose of which is to gather feedback from both clients and stakeholder to assess the broader impact of our work.

We are looking for a volunteer to undertake follow up phone calls to clients, this might be after an intervention with them or at intervals after closure. To ensure we a complaint with GDPR, we record consent, and this is stored on our inhouse Client database CRM. 

The volunteer will be provided with a list of questions to ask to gather feedback and would be expected to detail the responses. 

Suggested Involvement: Approximately one day per week (can be more & can be flexible around your commitments) 

Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm 

Location: Shelter Birmingham, 38 The Priory Queensway, Maple House, Birmingham, B4 7LA 

Supervised by: Birmingham Volunteer Coordinator

Why volunteer with Shelter? 

A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.

As a Client and Stakeholder Feedback Volunteer, you’ll be supporting the day-to-day work of Shelter’s and providing updates on client's experiences. Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Main Tasks include 

• Make follow-up phone calls to stakeholder and clients after they have accessed our services to gather feedback from them. 

• Ask set questions when speaking with stakeholders and clients to see if and how advice has made a difference to them and record their responses. 

• Assessing and adding in quantitative and qualitative data to our client database (CRM). 

• Present the responses in an accessible format e.g. using Word or Excel. 

• Identify key findings and/or trends and discuss with relevant team member(s) 

• Provide insight into improvements for the activities involved 

Skills and experience required 

The aim of the post is to gather information and feedback regarding the service we offer and the impact this has made. Therefore, we are looking for somebody who is:

• Comfortable interacting with stakeholders in person and over the telephone 

• Is considerate of tone and language during interactions. 

• Has good listening skills. 

• Has strong written skills and the ability to take detailed and accurate notes of the discussion whilst on the telephone or in person. 

• Has good IT skills, including experience using MS Office software such as Excel and Forms. 

• Is resilient to potentially challenging conversations, while understanding the boundaries of the role. 

To enable you take part in this opportunity Shelter will

• Provide a volunteer pack including a Handbook and all Policies and Procedures. 

• Provide an induction into your role

• Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training. 

• Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy. 

Benefits of Volunteering with Shelter 

• Supporting Shelter in our fight against bad housing and homelessness. 

• Gain valuable work experience and enhance your CV. 

• Meet new people and be part of a great team. 

• Build your confidence and develop transferable skills

This role will allow us to see the effects of the housing advice and workshop delivery received by clients and professionals and if there are any additional impacts such as increased sense of stability or more confidence in their rights. 

This role is an opportunity to make a real difference to the households we assist. You’ll be developing your own knowledge and skills to support local people with a range of housing issues. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community. 

Rideshare Group

Rideshare Group is a network of niche carpooling platforms designed to reduce carbon emissions, increase transport accessibility, and foster stronger community connections.

Mobility Rideshare Football Rideshare Mountain Rideshare Festival Rideshare Surf Rideshare

By enabling people with empty seats in their vehicles to easily share rides with others travelling to the same destination, we directly address issues of sustainability, affordability, and social inclusion.

Our platform serves diverse communities — from outdoor enthusiasts (Mountain Rideshare, Surf Rideshare), to sports fans (Football Rideshare), to cultural event participants (Festival Rideshare). In addition, we actively work to include passengers with mobility challenges or disabilities who often face limited transport options, particularly in rural or underserved areas. By making carpooling more accessible for disabled individuals, we help remove barriers to social participation, employment, healthcare, and recreation.

Beyond the environmental benefits of reducing single-occupancy vehicle use and lowering CO₂ emissions, Rideshare Group contributes to more affordable, inclusive, and sustainable transportation solutions that strengthen both local and regional communities across Europe.

Driving alone is inefficient, expensive, and unsustainable.

70%+ of car journeys in the EU/UK are single-occupancy Rising fuel costs and climate concerns

Public transport often doesn’t reach remote destinations like mountains, festivals, or surf spots

Safety concerns and lack of trust in generic carpooling options

Rideshare Group A family of COMMUNITY SPECIFIC carpooling platforms designed to connect like-minded travellers with shared destinations… SUSTAINABLY!

Looking forward to connecting with people who would help DRIVE the Rideshare project forward!

Grants and Funding Specialist

Volunteer Role Description (remote, unpaid)

Research and identify relevant grant and funding opportunities to support our mission.

Write compelling grant proposals, manage submissions, and build relationships with funders.

Work closely with our founder to align proposals with the Rideshare Group’s social impact goals in sustainability, mobility accessibility (including disabled access), and community-building.

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

3-5 months

About IHF
The International Humanity Foundation is a nonprofit dedicated to educating and empowering underserved children in Kenya, Indonesia, and Thailand. We believe in transparency, equal opportunity, and self-sufficiency.

Role Summary
We’re seeking experienced Fundraising Volunteers (remote) with a proven track record—at least 3 years of successful fundraising or grant writing. Your efforts will directly support our global programs and mission.

Responsibilities

Identify and pursue fundraising/grant opportunities

Craft compelling proposals and campaigns

Engage donors and support long-term funding strategies

 Work with and lead our fundraising team 

 Coordinating our At Home volunteers and Global Leadership Development candidates

Requirements

3+ years fundraising experience

Proven fundraising success

Strong writing and communication skills

Self-motivated, reliable, and results-driven

What You Gain
Strategic involvement in meaningful NGO initiatives

Opportunity to expand your global portfolio and build international credibility

Access to leadership roles and professional growth within a purpose-driven organization

A platform to make measurable, lasting impact in the lives of children and communities
Reports To:

Global Outreach Coordinator

Director of Fundraising Initiatives

About QuilomboUK

QuilomboUK is a dynamic organisation that fosters diversity, equity, inclusion (D&I), and social justice. We believe in a People First approach, ensuring our strategies and operations align with our mission to create equitable workplaces and communities. Join us during this exciting phase of growth as we amplify our impact through innovative people practices.

Role Overview

As a People Partner, you will play a pivotal role in shaping our organisational culture by driving initiatives in organisational development, change management, employee engagement, and recognition. You’ll act as a strategic partner to all departments, ensuring their goals align with our People First philosophy. This role is ideal for someone passionate about social justice, D&I, and building inclusive environments where every voice matters.

Key Responsibilities Organisational Development & Change Management

• Design and implement OD initiatives to enhance team effectiveness, agility, and alignment with QuilomboUK’s mission.
• Lead change management projects, ensuring smooth transitions during organisational growth or restructuring.
• Develop strategies to foster leadership capabilities and a culture of continuous learning.

Employee Engagement & Recognition

• Create innovative engagement programs (e.g., surveys, focus groups) to elevate employee voice and belonging.
• Design recognition frameworks that celebrate contributions aligned with our values, especially in D&I and social justice.
• Analyse engagement data to identify trends and recommend actionable improvements.

People Partnership & Collaboration

• Partner with department leaders to integrate People First strategies into their operations and objectives.
• Provide coaching to managers on inclusive leadership, conflict resolution, and team dynamics.
• Ensure departmental policies reflect QuilomboUK’s commitment to equity and social justice.

Diversity, Equity, Inclusion & Social Justice

• Embed D&I principles into talent processes, from recruitment to career development.
• Lead initiatives that advance social justice internally (e.g., ERGs, bias training) and externally (community partnerships).
• Track and report on D&I metrics to measure progress and identify gaps.

Compliance & Best Practices

• Stay updated on employment law and HR trends, ensuring compliance while advocating for progressive practices.
• Promote a culture of accountability and inclusivity through equitable policies.

Qualifications

• Experience: 5+ years in HR, organisational development, or as a People Partner, ideally in mission-driven sectors.
• Skills:
• Expertise in change management, engagement strategies, and OD frameworks.
• Strong stakeholder management and communication skills.
• Proficiency in HR analytics and project management.
• Knowledge: Deep understanding of D&I practices, employment law, and social justice principles.
• Alignment: Passionate about QuilomboUK’s mission and values.

Personal Attributes

• A champion for equity and inclusion, with empathy and cultural competence.
• Adaptable and resilient in fast-paced environments.
• Proactive problem-solver with a collaborative spirit.

Why Join QuilomboUK?

• Impact: Drive meaningful change in D&I and social justice through your work.
• Culture: Join a supportive, inclusive team where innovation and authenticity thrive.
• Growth: Opportunities for professional development in a scaling organisation.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Let’s build a more equitable future together. ��✊��#PeopleFirst #SocialJustice #DiversityAndInclusion

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. Life in a rescue environment is never ideal for any cat compared to a loving home. Our cat adoption team leaders support cat homing and as part of this they may lead a team of volunteer home visitors who collectively play an important part in matching our feline friends with their new families. Our cat adoption team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Acting as the main point of contact within the team for cat adoption enquiries via email/telephone and social media
• Supporting the adoption process through either homefinder questionnaires or a small team of home visitors
• Liaising closely with other volunteers to ensure information on cats being helped is correct and up to date
• Following up on any post-adoption queries
• Play an active part in the volunteer committee, being part of the team leading on cat adoption information and updates
• Collaborating with the cat eelfare team leader to ensure the highest standards of cat care are applied in line with Cats Protection policy and procedures

Time expectation

The cat adoption team leader role is vital within our busy volunteer teams. Our current volunteers spend around 10 to 12 hours per week in this flexible role, which can be shared by more than one volunteer if required.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Job Title: Legal  Assistant                                                                                

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Legal Assistant to support the organisation in ensuring legal compliance and best practice across all departments. This remote volunteer opportunity is ideal for someone looking to gain hands-on legal experience within the nonprofit sector while contributing to a meaningful community-focused project.

Position Overview:
The Legal Assistant will play a key role in ensuring that Quilombo UK’s operations—including its programmes, policies, and partnerships—are fully compliant with current UK legal standards. The role involves reviewing legal documentation, supporting contract management, advising on compliance issues, and assisting teams such as HR, Marketing, and Funding to uphold required legal frameworks. This is a fantastic opportunity for a legally trained individual seeking to apply their knowledge in a purposeful, community-led environment.

Key Responsibilities:

Legal Compliance & Advisory:

• Assist in ensuring that projects, policies, and operations are legally compliant with up-to-date UK legislation and regulatory standards.

• Provide legal support in reviewing and interpreting organisational contracts and documents.

• Work with HR to review onboarding documentation and volunteering agreements.

Cross-Departmental Collaboration:

• Offer legal guidance to teams across Marketing, Funding, HR, and Finance to support compliant decision-making.

• Ensure all documentation and activities across teams are aligned with internal legal standards.

Contract Management & Documentation:

• Support the creation, organisation, and maintenance of contracts and legal documents.Assist in ensuring all terms and conditions are clearly communicated and upheld.

Research & Reporting:

• Conduct legal research as needed to support internal inquiries and programme development.

• Prepare reports or summaries for leadership as requested.

Required Qualifications:

Education:

• Degree in Law or equivalent legal qualification (or significant progress toward one).

Experience:

• Experience or strong knowledge of legal documentation, UK employment law, or contract management.

• (Desirable) Experience in a legal assistant or paralegal capacity.

Skills:

• Excellent legal research, writing, and document-review skills.

• Good understanding of UK legal frameworks relevant to nonprofit organisations.

• Strong time-management and organisation skills.

• Ability to maintain confidentiality and demonstrate high professional integrity.

• Excellent communication and collaboration abilities.

Benefits:

• Contribute your legal expertise to a culturally rich and community-driven project.

• Gain experience applying legal knowledge within a real-world, cross-functional environment.

• Collaborate with a diverse team and support meaningful social change.

• Flexible working hours and full remote access.

• Local travel reimbursement (when applicable for in-person meetings or events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Do you envisage a world free from animal suffering?

As a Grassroots Organiser, you will play a pivotal role in making this vision a reality by organising campaign events and actions in your local area and bringing together a community of like-minded people to advocate for animals.

Why join The Humane League?

We exist to end the abuse of animals raised for food. We do this through delivering corporate-focused and legislative campaigns, demanding better animal welfare with an effective and pragmatic approach.

The actions and events you organise will place vital pressure onto our corporate targets and open the eyes of the general public to the truth of factory farming. You will be a key player in reducing animal suffering and bringing an end to the worst and most widespread abuse of animals raised for food.

Watch this short video to find out what volunteering with us is like!

As a Grassroots Organiser, you will change animal lives by:

• Organising events and actions in your local area
• These will include peaceful protests, public outreach, social meet-ups and leafleting.
• Ideally you will organise 1 event every 1-2 months
• We will provide you with all the support and materials you need, as well as covering relevant expenses
• Growing a community of advocates by promoting your events and encouraging others to join you, bringing people together for the animals to create change
• Joining us at national events organised by staff team
• Taking campaign actions remotely, such as writing emails, letters and social media actions
• And much more!

If you’re excited by the prospect of leading and organising effective actions at a local level, all while making a genuine difference to animals, this is the role for you.

You will be supported directly by THL staff members who will steward you throughout your time with us, including a full onboarding process to get you started. No prior experience is needed and we’ll give you everything you need to build your skills and take action.

There is no set time commitment for this role, all we ask is that you can organise at least 1 event every 1-2 months. On average, it takes around 4-6 hours to deliver an event (including planning and delivery).

Whether you're retired, working full time, a student, or somewhere in between - we would love to welcome you to our community.

PLEASE NOTE: We aim to get you started within 2 weeks of your application, so please ensure this is the right time for you to onboard with us.

Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.

Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.

As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.

This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.

Apply 

1. Read through the role description carefully (available via file attached on the right hand side)

2. Apply online, and have a welcome chat with your support staff member

Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.

Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.

As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.

This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.

Apply 

1. Read through the role description carefully (available via file attached on the right hand side)

2. Apply online, and have a welcome chat with your support staff member