Community volunteer volunteer roles in nuneaton and bedworth, warwickshire

Overview:

The Vice-Chair will provide governance and strategic support, ensuring strong board engagement and external advocacy. This role focuses on maintaining board effectiveness, stakeholder relationships, and operational oversight while assisting with non-financial fundraising initiatives.

Key Responsibilities:

Governance & Board Leadership:

• Work closely with the Chair to oversee governance and compliance.

• Ensure trustees are engaged, informed, and fulfilling their roles effectively.

• Chair board meetings in the Chair’s absence and ensure inclusive decision-making.

Fundraising & Stakeholder Engagement:

• Assist in developing and executing fundraising strategies.

• Represent CWV at external meetings, networking events, and with donors.

• Support the development of partnerships with businesses and local organisations.

• Encourage board members to contribute actively to fundraising efforts.

Operational & Team Support:

• Monitor team morale and performance, ensuring an efficient work environment.

• Assist in volunteer recruitment and structuring their roles effectively.

• Support the Operations Manager and Coordinator in streamlining organisational processes.

Qualifications & Skills:

• Experience in governance, strategic planning, or nonprofit leadership.

• Strong communication, organisational, and problem-solving skills.

• Background in fundraising, stakeholder engagement, or nonprofit operations preferred.

• Passion for community work and empowering young people.

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.

Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available during the following hours:

• Monday to Sunday, 5pm-7pm
• Friday and Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

The Sheila McKechnie Foundation (SMK) was set up in June 2005 in memory of legendary campaigner, Sheila McKechnie.Campaigning is vital to a healthy society. We help campaigners to thrive. In a free and hopeful society, people need to know they have the power to make a difference: that they are able to envisage change and can push for that change to happen. For nearly two decades, we have helped all sorts of individuals, causes and charities to find their power as changemakers – as campaigners. We support, connect and champion these campaigners, equipping them to go after the social change they seek.

The Chair will hold the Board and staff team to account for SMK’s mission and vision, provide inclusive leadership to the Board and ensure that Board members fulfil their duties and responsibilities for the effective governance of SMK. The Chair will line manage and support the Chief Executive and ensure that the Board functions as a unit and works closely with the Chief Executive and staff team to achieve agreed objectives. They may also be asked to act as an ambassador and a public face of SMK in partnership with the Chief Executive and the Board.

For further information, see our website and the recruitment pack. 

Skin Gourmet

Skin Gourmet makes raw, handmade, edible skincare from wild Ghanaian ingredients—empowering African producers to earn 300% more by cutting out middlemen and keeping the value where it belongs.

The global skincare industry, valued at over $24.5 billion, thrives on raw materials sourced from Africa—particularly ingredients like shea butter, baobab, and black soap. However, African producers, especially rural women, remain trapped in extreme poverty, earning less than $1.10 a day. Despite being the backbone of the industry, they are systemically excluded from accessing high-value markets due to the high cost of certifications such as Fair Trade and Organic, which range from $2,000 to $70,000 annually. For women earning less than $400 per year, these certifications are entirely out of reach.

Skin Gourmet solves these challenges by creating a radically transparent and locally-rooted skincare model that centers African producers as the rightful beneficiaries of their resources. We source wild, raw ingredients directly from rural communities in Ghana and transform them into handmade, edible skincare products—processed locally to retain full market value. By eliminating middlemen, we ensure producers are paid directly and fairly, increasing their earnings by up to 300%. Instead of exporting raw materials at undervalued prices, we keep processing in-country, turning Ghanaian farmers into suppliers of high-value finished goods.

Our refill system will save up to 15,000 units of packaging waste annually by 2026. We partner to distribute 5,000 clean cookstoves over five years—helping reduce indoor air pollution and cutting 7,500 tons of CO₂ emissions. We rely on wild-harvested ingredients, which are naturally regenerative and require no synthetic inputs or industrial farming.

Everything we do is designed to keep wealth, ownership, and environmental responsibility within African communities—proving that sustainable beauty can be clean, ethical, and truly transformative from the ground up.

Video Content Strategist & Brand Videographer

Volunteer Role Description (remote, unpaid)

The Videographer will serve as both a visual storyteller and a strategic guide, shaping how Skin Gourmet’s radically pure, edible skincare is captured, shared, and experienced across digital platforms. Responsibilities include: Creative Direction: Lead the vision and execution of video content that reflects Skin Gourmet’s bold, raw, and authentic brand voice.

Content Strategy: Develop a cohesive video content strategy that educates, engages, and converts audiences across platforms like Instagram, TikTok, YouTube, and more.

Video Production: Script, shoot, and edit short-form and long-form video content—from product demos and customer stories to behind-the-scenes production and founder-led storytelling.

Trend Integration: Stay updated on viral video trends, audio, and formats, and adapt them to fit Skin Gourmet’s brand and values.

Educational Messaging: Integrate clear, simple product education into every video—demonstrating use, benefits, origin, and purity.

Brand Guidelines: Build a visual video style guide for Skin Gourmet, including tone, color grading, pacing, and use of subtitles/music, to ensure consistency across all content.

Performance Optimization: Analyze content performance to continuously improve engagement, watch time, and conversions.

Collaboration: Work closely with the founder and internal creative team to align content with campaigns, launches, and seasonal priorities.

This is more than just video editing—it’s shaping the visual soul of the brand.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

3-5 months

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.

About the role

The role of Software Tester is responsible for the testing of Youth4Youth’s technology solutions. The role involves communication with other Youth4Youth team members; creating test plans; creating test cases; running tests and analysing results to produce reports. The tester will be supporting a website and chat system.

Responsibilities 

• • Conduct functional, acceptance, end-to-end, and regression tests to ensure software quality and performance.
  • Collaborate cross-functionally with product design and development teams to develop comprehensive user experiences across mobile, web, and app platforms.
  • Regularly liaise with the wider team to ensure that test plans align with user requirements and core charity objectives.
  • Analyse test results and write detailed reports, communicating findings to both technical and non-technical audiences.
  • Identify areas for improvement and work proactively to enhance software functionality.
  • Stay up to date with technological innovations and new testing tools.

Skills 

• • Enthusiasm for learning about Youth4Youth’s users and processes.
  • Excellent problem-solving and communication skills to engage with team members and clients.
  • Strong written communication with attention to detail.
  • Design and spatial skills for usability assessment.
  • Adaptable mindset to handle changing tasks and technologies.
  • Willingness to stay updated with new software applications and techniques.
  • Familiarity with cloud platforms like Microsoft Azure and AWS.
  • Experience working with APIs.
  • Keen problem-solving and solution-building abilities.
  • Openness to learning new technologies.
  • Strong verbal and written communication.
  • Organisational skills to deliver tasks on time and manage effectively.
  • Collaborative experience and team support.
  • Proficient IT skills, especially with Microsoft applications.
  • Understanding of software engineering, programming, and development.
  • Experience with JavaScript, CSS, HTML, and frameworks like React and AngularJS.
  • Knowledge of continuous integration/delivery (CI/CD) and version control systems like Git.


 

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Benefits of volunteering with Youth4Youth

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries

The hiring process

Our hiring process typically has two stages 

1. Video or Written Application (when applicable) 
2. Interview with the Volunteering Coordinator for that role

Some roles will have extra stages but we’ll let you know as early as possible if so.

Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.

This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values.  We are looking for a new Chair for our Trustee board, to join us and help lead and shape the future of the organisation. 

Trustees, Committee Co-optees, and Directors

Help Shape the Future of a Leading Disability Charity in Birmingham

Who We Are

Queen Alexandra Charity (QAC), based in Birmingham, supports people with learning difficulties, disabilities and other complex needs through a wide range of life-changing services. These are

• College – Specialist further education for 400+ students with over 450 staff
• Community Services – Outreach, day opportunities, and local support
• Residential Services – Supported living, respite and educational placements
• QAC Enterprises Ltd, our trading subsidiary, which produces accessible format services, All Formats®; owns Sight Village® exhibitions and generates income to support our charitable mission.

Why Join Now?

• QAC is embarking on one of the most ambitious and exciting developments in its history: a major redevelopment of our Birmingham site over the next decade, creating new, inclusive spaces to enable us to support significantly more people with complex needs.
• This is a rare opportunity to be part of a once-in-a-generation transformation. As a trustee, co-optee, or director, you will help shape the future of a well-established, values-led charity with a national reputation.

Opportunities to Get Involved

We are looking for individuals to strengthen our governance and bring expertise, insight and energy to become

• Trustees – Provide strategic oversight across QAC’s charitable activities, with optional involvement in sub-committees and occasional site visits
• Committee Co-optees – Bring your specialist knowledge to one of our governance committees (Audit; Curriculum & Quality; Governance; Resources; Remuneration)
• Directors (QAC Enterprises Ltd) – Join the board of our trading subsidiary, helping it grow sustainably and support the wider charity.

Who We’re Looking For

We welcome expressions of interest from individuals who are passionate about inclusion and want to use their skills to make a real difference.

You don’t need previous board experience—but we are looking for people who can bring real value to our experienced and high-performing executive team. That might include

• Property, estates management, or capital development
• Specialist education and SEND leadership
• Business growth, social enterprise, or trading subsidiary leadership
• Finance or charity accounting
• Governance of strategic planning during periods of organisational change.

We are also keen to hear from those with lived experience of disability, and we are committed to ensuring our Board reflects the diversity of the people we serve.

What We Offer

In return, we offer a structured induction, a supportive and inclusive Board, and the chance to be part of a leadership team helping shape the next decade of QAC. Our Director of Governance is also on hand to support your journey and development.

This is a voluntary role with reasonable expenses covered.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

About Adventure Ashram 

Adventure Ashram is a small but mighty UK-based charity founded by adventurers in 2007. We support grassroots partners in India to deliver essential projects focused on: 

• Combating human trafficking 

• Supporting education for vulnerable children 

• Providing access to vital healthcare 

Our approach is bold, adventurous, and collaborative. We raise funds through exciting events, creative campaigns, and overseas adventures—like our flagship global initiative, Yoga Stops Traffick.

Role: Trustee – Finance Specialist (Treasurer Role Available) 

We are looking for a new Trustee with strong finance or accounting expertise to join our Board and help steward the charity’s finances. 

This is a key governance role. 

What we’re looking for 

We’re seeking someone who can provide financial oversight and strategic advice to ensure our resources are used effectively and transparently. 

You might have experience in: 

• Charity finance, audit, or financial management 

• Budgeting and forecasting 

• Risk management and financial reporting 

• Strategic financial planning 

• Investment, reserves or funding models for small charities 

• Serving as a Treasurer or Finance Trustee (desirable, not essential) 

A recognised accounting qualification (e.g., ACA, ACCA, CIMA) would be valuable, but we welcome applications from those with relevant experience regardless of qualification status. 

Trustee Commitment 

• Board Meetings: 4 per year (weekday evenings, usually online) 

• Committee Involvement: All trustees join a committee (Finance, Fundraising, or Programme Management). The Finance Committee meets every 2 months. 

• Events: Attend 1–2 UK-based Adventure Ashram events per year (where possible) 

• Approximate time commitment: 1–2 hours per week 

Why Join Us? 

By joining Adventure Ashram’s Board, you’ll: 

• Play a vital role in ensuring good governance and financial health 

• Help steer a unique, adventure-fuelled charity into a sustainable future 

• Contribute to life-changing work supporting survivors of trafficking and vulnerable communities in India 

• Gain experience in nonprofit governance and leadership 

“Adventure Ashram is a brilliant small charity; it supports fantastic projects in India and manages to have a lot of fun in the process. Volunteering as a trustee gives me a chance to do something meaningful with good people—and I can’t wait to welcome more members to the team.” 
— Current Trustee 

Are you a passionate organiser, clear communicator, and committed to driving meaningful change? Want to be part of a pioneering organisation reshaping equity, visibility, and opportunity for Black leaders in sport? Then this could be your calling.

We’re on the lookout for a someone to join our dynamic and growing team.

About the Role

As our Volunteer Secretary, you’ll play a central role in supporting BLISN’s governance and strategic direction. You’ll coordinate meetings, keep us on track with minutes and actions, and help ensure we operate with integrity, efficiency, and impact. You’ll be at the heart of our mission — amplifying Black voices and leadership in sport.

·The Secretary’s main role is to ensure that everyone is kept informed.

·The key responsibilities of a Secretary include:

·Taking minutes (taking the notes of the meeting)

·Writing letters officially on behalf of the group

·Receiving correspondence on behalf of the group and keep the group up to date on correspondence

·Keep a list of the current members on the committee

·It may be possible to elect a separate minute taker to take some of the pressure off the Secretary, but this is at the discretion of the group.

·The key responsibilities of the minute taker include:

·Organisation of meetings e.g., Time and place etc.

·Drafting the agenda with the Chairperson

·Taking of minutes

·Writing up and circulation of minutes

What You’ll Bring

 A love for structure, detail, and clarity

• Confidence in writing and communicating with a diverse group of professionals
• The ability to handle confidential matters discreetly
• Passion for equity, inclusion, and making sport a fairer space
• A positive, can-do attitude and commitment to collaborative working

What You’ll Gain

• A chance to shape a national network creating real social change
• Work alongside a visionary founder and powerful collective of changemakers
• Build your professional profile in the nonprofit and sports sector
• Flexible hours, remote working, and a community that values your voice

This role is ideal for:

Emerging professionals, recent graduates, or experienced administrators seeking to give back and contribute to a legacy of leadership and empowerment in sport.

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.

Role Summary

As a Data Protection Officer (DPO), you will be responsible for ensuring that Roots Academy complies with data protection laws and best practices. You will oversee data security policies, advise on compliance matters, and support teams in handling personal data responsibly. Your role is key in ensuring the organisation meets legal requirements and protects sensitive information.

Key tasks

• Compliance & Advisory
  • Ensure compliance with data protection regulations, including GDPR and other relevant laws.
  • Advise the Governance Lead and wider team on data protection policies and best practices.
  • Serve as the main point of contact for data protection queries and external regulators if required.
• Policy & Process Development
  • Develop and maintain data protection policies, privacy notices, and consent forms.
  • Ensure policies align with legal requirements and organisational needs.
  • Regularly review and update policies in response to regulatory changes.
• Training & Awareness
  • Provide training sessions for staff and volunteers on data protection principles and responsibilities.
  • Raise awareness about data security risks and how to mitigate them.
  • Develop guidance materials for teams handling personal data.
• Data Security & Risk Management
  • Support the organisation in identifying and mitigating data protection risks.
  • Conduct regular audits to assess data handling processes and compliance.
  • Assist teams in responding to data breaches, ensuring proper reporting and corrective actions.
• Record-Keeping & Documentation
  • Maintain records of data processing activities and ensure they are up to date.
  • Assist with data subject requests (e.g., access, rectification, and deletion requests).
  • Work with relevant teams to ensure secure data storage and handling.
• Third-Party Management
  • Assess and monitor the data protection practices of suppliers, contractors, and external partners.
  • Review contracts with third-party vendors to ensure appropriate data processing clauses and agreements are in place.
  • Work with legal and procurement teams to ensure compliance with GDPR and organisational policies when engaging external providers.

What we’re looking for

• Knowledge of data protection laws, particularly GDPR.
• Experience in data compliance, governance, or legal advisory roles.
• Strong organisational and problem-solving skills.
• Ability to communicate complex regulations in an accessible manner.
• Experience with risk management and security best practices (desirable but not essential).

What we have to offer

• Be part of a dedicated team of 90+ volunteers across the UK.
• Contribute to a growing organisation that educates and empowers the Muslim community.
• Access to in-house tarbiyah sessions to develop your deen.
• Receive continuous rewards for facilitating Islamic education through Roots Academy.

Please note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.

Mental Health Professional Advisor
Business Development/Sales
Marketing/Merchandising
Construction/Facilities

Are you passionate about supporting the third sector? Do you want to ‘give back’, make a real difference and have the time to help us achieve our ambitious plans for growth? If the answers to these questions are yes, then we could be the organisation you are looking for and we would love to hear from you.

Better Pathways is a Birmingham based mental health charity that has been delivering support to people with mental health issues, learning disabilities and other neurodiverse conditions for over 60 years. We support our beneficiaries to build back and maintain good mental health and wellbeing, to access services in the community and to move into paid employment, education, training and volunteering opportunities. We do this through a Vocational Pathways Programme delivered in our social enterprises onsite in Digbeth, and through statutory sector contracts delivered in the community.
We are a relatively small charity, with a current turnover that hovers around the £1m, but with big ambitions to grow. Our agenda is broad and complex, and we are looking for Trustees with the right experience to provide advice, guidance and practical support to help us achieve our aims.

Mental Health Professional Advisor
We have recently recruited a counsellor and psychotherapist into our team and want to build on this, innovating our mental health offer for the future. For example, we are having initial discussions with a key industry about the potential to provide mental health support/counselling services for their large workforce. We are also committed to improving the way in which we measure and evidence the impact of our work. You can come from any mental health clinical profession, but we imagine that a senior clinical psychologist or counsellor would add real value to our trustee team.

Business Development/Sales
If you have knowledge of, or experience and networks in, the parts assembly & packing business, preferably in the manufacturing, industrial engineering and parts & retail distribution sectors, and/or experience of the signage business, and would be energised by the prospect of advising our team on business growth/sales strategy, then we have just the opportunity for you across our three social enterprises:

Better Packing: Parts assembly and contract packing
Better Pathways is the legal operating name of Birmingham Industrial Therapy Association Limited. Founded in 1963.
Better Signage: Business signage services (interior &exterior signage, wide format vinyl printing, flat bed printing, laser cutting and engraving, name badges, vinyl graphics). We are looking to developed personalised products for direct to consumer and b2b sales
Better Woodwork: Products for the home and garden made from reclaimed timber

Marketing/Merchandising 

We have updated our branding and website, are reaching out on LinkedIn, attending networking events and more. As we start to concentrate on new product development, especially in our Signage and Woodwork enterprises, but seek to consolidate our existing offers at the same time, expertise in how best to reach the right markets would be a much welcomed addition to our trustee skillset.

Construction/Facilities 

We own our building. We love it, but it leaks when it rains, is difficult and expensive to heat and maintain. We have ambitious plans to ‘Raise the Roof’ (ie, build a new one), to build in a mezzanine floor to create capacity for growth, and to remodel our front of house. We are working with a team to produce Stage 2a design plans for submission to planning and then will be raising funds and exploring options to work with constructors. If you can help with this important part of our agenda, we’d love to hear from you.

Time Commitment
Board meetings: once a quarter for two hours
Strategy session (4 hours): once or twice a year
Other commitments: occasional ad-hoc meetings, again kept to a minimum

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team. 

About the role

Our Peer Mentors are at the forefront of our Youth Services delivery, tackling head on the issues that young people are facing everyday. As a Peer Mentor, you will engage with young people who reach out to Youth4Youth for support, taking time to coach and guide them through the difficulties that they are facing. This exciting opportunity, targeted at individuals who are between the ages of 16 and 25, provides young people with the space to directly impact and transform the lives of young people, significantly improving their overall wellbeing.

Ideal candidates are those who are able to commit to regular volunteering activity of at least 2 hours per week (on average) and who are able to comfortably communicate via written e-mail and other remote chat functionalities.

Responsibilities:

Your core responsibilities as a Peer Mentor at Youth4Youth include:

• Building strong, professional relationships with young people seeking mentoring support.
• Demonstrating commitment to the charity by regular volunteer engagement to maintain ongoing communication with young people (which includes responding to young people within an agreed and reasonable time frame).
• Providing light support, advice and guidance to young people in relation to the troubles that they are facing, in line with the resources provided to you by the charity.
• Maintaining professional boundaries with young people and not seeking to offer support beyond your capability that may put a young person at risk.
• Maintaining regular contact with your Youth4Youth supervisor, with the expectation that you will meet at least once per month for a supervision session that involves reflective practice and a focus on your development as a mentor.
• Providing support as part of our Peer Mentor network to colleagues across the Charity who are also directly supporting young people.
• Maintaining compliance with all policies. Most importantly this means maintaining the right level of confidentiality around your conversations with young people and recognising your safeguarding responsibilities in raising concerns as they arise to keep young people safe.

Peer Mentors are also actively encouraged to get involved in fundraising, outreach and social media activities where they feel comfortable and able to.

Skills 

• Strong written communication skills, such as being able to effectively compose a written e-mail in response to a young person.
• Ability to build strong, professional relationships and maintain trust between yourself and a young person, such as through active listening and adapting to the individual needs of different young people.
• Ability to demonstrate empathy to others.
• Ability to work in a challenging environment and recognise when you may need support yourself.
• Proficient in the use of IT tools, such as Microsoft Outlook.

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Skills development for you:

As a Peer Mentor at Youth4Youth, you will be required to take part and graduate our Youth Services Academy. This program requires an upfront commitment of 10 - 13 hours of training prior to taking on the role of communicating with young people. This investment in you not only equips you with the understanding of what it takes to be a successful peer mentor, and the skills that you will need, but also is an investment in you. This training will provide you with core soft skills that are transferrable to many opportunities, whether that's in everyday life for you, your education setting or your place of work. All Mentors graduating from the Youth Services Academy will be provided with an electronic certificate to demonstrate your successful completion of the program, which can be shared with potential employers.

Benefits of volunteering with Youth4Youth

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries

The hiring process:

Unlike other roles at Youth4Youth, the hiring process has been simplified for peer mentors, recognising the demographic of individuals that we are seeking to fill these positions. To put you at ease, the hiring process includes:

• An initial application, stating your reasons for wishing to become a Peer Mentor
• A remote interview conducted via Microsoft Teams

Successful candidates at this stage will be invited into the final stage of the recruitment process which includes:

• Satisfactory references being received (these do not need to be employment references)
• A satisfactory DBS check being received
• Successful completion of the Youth Services Academy

Please read the attached Trustee Information Pack for more detail

As a Trustee, you will play a crucial role in the governance and strategic oversight of the charity, ensuring that we operate effectively, achieve our mission, and comply with all legal and regulatory requirements. Trustees are collectively responsible for safeguarding the charity’s assets, ensuring they are used exclusively to further our objectives, and overseeing the charity’s financial health, including budgets, financial controls, and reporting. Acting with integrity and in the charity’s best interests is at the heart of the role.

To strengthen our board and support the growth of our charity, we have identified three key areas where additional expertise is needed:

• Marketing
• Legal
• Fundraising

Each of these areas play a vital role in helping us achieve our mission, enhance our impact, and ensure the charity’s sustainability for years to come. In the attached Recruitment Pack, we have outlined individual role profiles for each of these specialisms.

We welcome candidates from diverse professional backgrounds who share our commitment to supporting those affected by Body Dysmorphic Disorder. If your current or previous skills or experience align with any of these profiles, we encourage you to apply and join us in driving meaningful change.

A fantastic opportunity to build knowledge of the UK asylum system, gain experience of casework and deliver an essential service to young asylum seekers.

About Care4Calais

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.

In northern France we operate year-round from Calais, providing warm clothing, bedding, food and assistance to refugees who live in appalling and dangerous conditions. 

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as offering social support and interaction, including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services.

Our Legal Access Department is an access to justice project that exists to arrange critical legal representation for people seeking asylum and, more than this, to support people through the hostility and difficulty of claiming asylum. The department, made up mostly of volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone.

About the role

This role provides crucial one-to-one casework and support to people seeking asylum in the UK. Our Age Dispute Team assists young unaccompanied asylum seekers whose age is disputed, and are subsequently treated as adults though they are children, to access the support they deserve through referrals to local authorities and legal representatives. The casework support provided is invaluable and ensures that clients have someone to turn to and someone advocating for their safety and care in a confusing and often scary system. 

You’ll have the chance to gain broad experience of working in a fast-paced and experienced team while meeting the ever-changing needs of those we support. So, if you thrive in a collaborative environment and are looking for a role where you can make a real difference, we want to hear from you! 

We ask volunteers to commit to a minimum of 6 hours per week. We can be flexible in how this time is allocated. Successful applicants will be provided with the induction and training needed for them to succeed in the role. 

We are looking for people who have a genuine passion for human rights and refugee protection. If this is you, please get in touch. 

Responsibilities:

• Supporting people seeking asylum to understand the process and ensuring that they are able to make their own, informed choices.

• Attend induction, ongoing training and keep up to date with resources and procedure to ensure you can carry out the role effectively and efficiently.

• Working independently and managing your time, sometimes working to tight deadlines.

• Taking on new cases regularly, whilst also providing ongoing support to existing clients.

• Sorting and organising client’s paperwork and accurately maintaining client records.

• Liaising with other professionals including lawyers, Migrant Help, children's services and other C4C teams.

• Following safeguarding procedures and reporting safeguarding incidents appropriately.

• Provide emotional support and reassurance and make referrals and signpost to more appropriate support if needed.

• Keeping the management team updated of any issues that may impact your ability to carry out the role effectively.

Person Specification

Essential criteria:

• Ability to use spreadsheets, Google Workspace, messaging platforms and secure databases.

• Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these.

• Ability to work sensitively with a diverse range of clients, demonstrating cultural competence, respect and compassion.

• Experience or transferable experience in efficiently managing high volume caseloads while maintaining a high standard of care and attention.

• Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset.

• Proactive and self-motivated, with the ability to take initiative.

• Excellent communication skills and the ability to communicate with people who do not have English as their first language, working alongside interpreters to ensure clients’ understand the process.

• Professional and dedicated to ensure that the best interests of the clients and Care4Calais are represented at all times.

​Not essential but we welcome individuals with the below skills to offer:

• Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, Amharic, is a strong asset. 

• Having experience of the asylum system in the UK is a strong asset.

• Knowledge of local authority's responsibilities to unaccompanied asylum seeking children.

Lived Experience Inclusion:

We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment)

In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation. 

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.

Application Instructions:

To apply, please submit your CV and complete the application form in full. Kindly note that incomplete applications (i.e. missing a completed form) will not be considered.

We look forward to hearing from you.