Community volunteer volunteer roles in tulse hill, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main purpose of the role
To provide telephone friendship service to veterans (and their partners) in their own homes.
Key focus
- To provide telephone friendship and companionship which is appropriate, and person centred. You will need the use of your own telephone /mobile.
- The use of a quiet safe space so you can concentrate on the call and maintain confidentiality.
- Provide telephone support to alleviate loneliness and social isolation and help to build confidence.
- Report any concerns or problems to the volunteer coordinator immediately.
- To record information about the call on the telephone log and submit this monthly.
- Read and understand the information provided as part of the induction training.
- Understand and work to the Telephone Friendship Service guidelines, boundaries and expectations.
- Adhere to Royal Star & Garter confidentiality policy.
- To take care of own Health & Safety and that of others affected by your volunteering activities.
- Promote the reputation, culture and ethos of the charity as a quality provider of excellent care and customer service.
Time commitment
Minimum of 1 hour per week. There is no time limit on the length of service, but Telephone Friends are asked to make a commitment for a minimum of 12 months.
Our Values
We are a values-based organisation and strive to demonstrate our values in all we do:
With love: We carry out our work with love, care and compassion
Living positively: We are optimistic in everything we do, supporting veterans and their partners leading happy, fulfilled lives
As a family: We work and live as one team, one family, one community
Standing in their shoes: We show admiration and respect for people and never forget what they have done
Take courage: We are not afraid to what is right and what is needed
What we are looking for from volunteers
Essential skills and attributes
It is essential that you are a naturally caring character that always puts people first, shows kindness, warmth, compassion and respect at all times, and loves to embrace life to make it meaningful for yourself and those you support. Others include:
- You enjoy working as part of a team
- You understand how to operate within a confidential environment
- You are aware of the needs of older people
We are also looking for people who are willing to undertake induction and training and who will work within our guidelines and policies. The role is dependent on a DBS check.
Behaviours & characteristics
- Good listening and communication skills
- Naturally patient and able to demonstrate sensitivity
- Reliability and at the same time flexible to changing needs
Don’t worry if you are new to a role like this. We will support and train you and encourage you on your telephone friendship journey.
Pathway to becoming a volunteer
- Application Form
- Informal meeting
- References
- Enhanced Disclosure & Barring Check
- Induction Training
Other information you need to know
This is a remote role, and you will be required to attend online induction training.
You will need access to a phone to make calls and access to emails to receive information regarding your calls.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join REMIX as a Volunteer Graphic Designer and Transform the Future of London's Youth!
Do you have a creative spark and a drive to bring fresh visual ideas to life? At REMIX, our brand-new youth charity is on a mission to empower every young person in London through opportunities in employability, healthy living, personal development, and essential life skills. We’re looking for a visionary Volunteer Graphic Designer to craft promotional materials that vividly tell our story—both across digital platforms and in print.
In this role, you will:
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Create Dynamic Digital Content: Design engaging visuals for our social media channels, website, email campaigns, and digital advertising. Your work will help articulate our mission online and captivate our audience.
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Design Impactful Print Collateral: Develop eye-catching posters, flyers, brochures, banners, and other promotional materials for events and in-person outreach. Your designs will be the face of REMIX at community events, inspiring confidence and interest.
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Develop Brand Identity: Collaborate with our team to refine a cohesive visual style that resonates with young Londoners. You’ll ensure that every piece, whether digital or physical, consistently reflects our core message: INSPIRE. EMPOWER. TRANSFORM.
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Innovate and Inspire: Stay current on design trends and emerging techniques to bring fresh, creative ideas to the table. Your innovative mindset will help us continually evolve and stand out in both the physical and online arenas.
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Work Collaboratively: Engage closely with our team, contributing your expertise to shape campaigns that drive engagement and deepen our impact on the community.
If you’re a creative visionary with a robust portfolio and proficiency in design tools like Adobe Creative Suite (or similar software), REMIX offers you an extraordinary chance to use your skills for social good. Your artistic talent will be a key driver in promoting our mission, encouraging youth involvement, and strengthening our presence both online and in-person.
Step forward. Lead the change. Transform lives through design at REMIX.
REMIX
INSPIRE. EMPOWER. TRANSFORM.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Independent Visitor Role Description
Purpose: To appoint a volunteer to visit, advise, and befriend a young person in the care of the Local Authority, providing contact with someone independent of their professional network.
Accountable to: Independent Visitors/Mentors and Peer Mentoring Coordinator
Main Tasks
- Visit a young person monthly and build a positive relationship as an adult friend.
- Encourage participation in activities for social, emotional, and educational development.
- Provide timely written reports on visits.
- Maintain contact with responsible adults for the young person.
- Ensure the young person’s views are heard.
- Ensure the young person knows their rights and is encouraged to participate in decisions.
- Promote the young person’s unique needs related to their race, culture, language, religion, disability, gender, or sexual orientation, challenging discrimination.
- Abide by the confidentiality policy and report any safeguarding concerns.
- Keep secure records of visits and significant events.
- Safely destroy documents once no longer part of the scheme.
RBKC Values and Behaviour
- Putting Communities First: Inclusive, quality service.
- Respect: Value personal experiences and a fair approach.
- Integrity: Open, honest, and responsible communication.
- Work Together: Collaborate for better community impact.
Personal Attributes, Skills, and Abilities
Attributes:
- Committed - Ideally, relationships should last at least two years.
- Resilient - Building trust takes time and patience.
- Consistent - Develop trust through consistency.
Skills:
- Sensitivity to young people's needs.
- Ability to build positive relationships.
- Initiative and time management.
- Ability to travel.
Equal Opportunities
Independent Visitors/Mentors are recruited from all ethnic and cultural backgrounds. We actively recruit male and female volunteers from all religious faiths and socio-economic backgrounds. Independent visitors/mentors with disabilities are also welcome to apply.
Volunteers are expected to adhere to RBKC’s policies on diversity, equal opportunities, and anti-discriminatory practice. Training provided includes equal opportunities and anti-discriminatory practices to ensure that all Independent Visitors/Mentors are knowledgeable and can apply these in their role.
The Independent Visitor/Mentors Role is a valuable one, and if you choose to apply and are accepted onto the scheme, you could be a positive influence in a young person’s life.
The client requests no contact from agencies or media sales.
Are you a chatty person who can spare a couple of hours a week?
Our Befriending Volunteers help brighten the day of Unpaid Carers across Cardiff through making weekly phone calls, meeting for a cuppa and a chat, and occasionally helping with daily tasks to help Unpaid Carers carry out the vital role they play in people’s lives.
“It’s amazing how much can change in half an hour - from feeling overwhelmed to being able to unwind” – Carer with Caring Friends
Benefits of volunteering with us:
- Access to Cardiff Council's training;
- Travel expenses paid;
- Awarded Tempo Time Credits which can be spent on tickets to tourist attractions, events, leisure facilities and much more;
- Support of a Volunteer Mentor;
- A reference after 10 hours of volunteering
Ydych chi'n berson siaradus sy'n gallu sbario cwpl o oriau'r wythnos?
Mae ein Gwirfoddolwyr Cyfeillio yn helpu i fywiogi diwrnod Gofalwyr Di-dâl ledled Caerdydd trwy wneud galwadau ffôn wythnosol, cyfarfod am baned a sgwrs, ac o bryd i'w gilydd helpu gyda thasgau dyddiol i helpu Gofalwyr Di-dâl i gyflawni'r rôl hanfodol y maent yn ei chwarae ym mywydau pobl.
“Mae'n anhygoel faint all newid mewn hanner awr - o deimlo wedi'ch llethu i allu ymlacio” – Gofalwr gyda Ffrindiau Gofalgar
Manteision gwirfoddoli gyda ni:
- Mynediad i hyfforddiant Cyngor Caerdydd;
- Costau teithio a dalwyd;
- Credydau Amser Tempo Dyfarnedig y gellir eu gwario ar docynnau i atyniadau twristaidd, digwyddiadau, cyfleusterau hamdden a llawer mwy;
- Cefnogaeth Mentor Gwirfoddol;
- Geirda ar ôl 10 awr o wirfoddoli
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Regional Development Event Volunteer for the London area. As an Event Volunteer, you will be participating in events and promoting them locally.
We need you to get involved and help make positive changes to the lives of people affected by MS.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally.
You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.
You’ll be friendly and welcoming and able to work as part of a team, with flexibility to travel across London.
Apply
- Read through the role description and project brief carefully
- Apply by clicking the ‘Apply’ link provided.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Our amazing team of volunteers help us run over 100 shops across England and Wales. Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
What your role will involve
There are a variety of tasks that you can get involved with in the shop, including:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Sorting, steaming, tagging and preparing donated goods for sale
- Creating eye catching window and in-shop displays
- Keeping the shop floor well stocked, tidy, clean and organised
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health and safety measures to ensure the safety of everyone
Will the role suit me? Yes, if you are:
- Motivated and hardworking
- Reliable, flexible and willing to do a variety of shop tasks
- A team player
- Friendly and helpful
- Passionate about customer service and enjoy interacting with people
- Respectful of others and their diversity
- Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.
What can Sense offer me as a volunteer?
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trustee
The Education and Skills Development Group (ESDEG) was established by local refugee leaders and social care professionals who identified critical gaps in services for people from refugee and marginalised communities. Through extensive community consultations across local estates, community centres, and schools, we have been able to provide responsive and preventative services for children, young people, families, older people, and others from socially excluded communities. We engage in and [lead] various policy networks. We have proven track record in working with schools, children and families at local level. We have been trusted by many funders to deliver projects that benefit local marginalised communities. We provide educational and community projects including supplementary schools, mentoring, ESOL classes, short breaks for children who special educational and disability (SEND), project to help local elders escape isolation and engage into physical and social activities, youth work, information and advice and support for families who have children with Send.
ESDEG is currently seeking individuals who are eager to make a meaningful contribution by volunteering their skills, experience, ideas, and passion to the organisation’s development and future direction.
· Effective communication skills and willingness to participate actively in discussion.
· A strong personal commitment to equity, diversity and inclusion
· Skills in finance, governance, fundraising, communication and networking is desirable.
· Our current board lacks young members so we would like young trustees to apply and join us.
Our board meets quarterly unless there are specific issues that warrants the board to be called into a meeting, the minimum requirement is 4 meetings a year which usually takes place in the evening. If trustees can offer more time and support particular projects will be appreciated.
Thanks
Mohamed Ahmed
CEO
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Level the Playing Field in Development
Level the Playing Field in Development (LPFDev) is led by a community of volunteer contributors working towards shifting aid narratives & practices from a decolonial lens.
Systematic and ongoing challenging to harmful narratives and practices in the global development sector.
Addressing deep-rooted colonial structures and advocating for equity, anti-racism, and decolonisation approaches.
Moving beyond discussions to practical solutions
Collective intentionality within the global development community
Providing a safe platform for open and candid discussions
We encourage volunteers to come with openness and no judgement. We love creativity and people who are willing to learn and use the skills they have for change.
Grants & Partnerships
Volunteer Role Description (remote, unpaid)
Research and track grants aligned with our values
Assist with partnership mapping and outreach
Support proposal development and donor communications
Contribute to building a funding strategy rooted in equity and solidarity
Ideal for someone passionate about social justice, decolonisation, and ethical development practice, with a knack for relationship-building and thoughtful writing.
Weekly Time Commitment
2-3 hours per week
Duration of Volunteer Role (remote)
3-5 months
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Admissions Assistant
You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you.
The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:
- Welcoming and engaging with visitors, sharing information about the museum and its collection.
- Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
- Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
- Creating positive experiences to encourage return visits and word-of-mouth recommendations.
- Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
- Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
- Conducting online research and building contact lists to support marketing efforts.
- Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!
Who we’re looking for:
We’d like to extend an invitation to anyone, particularly members of the local community. Full training will be provided, we are looking for anyone with:
- Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
- Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
- Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
- Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
- Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
- A good telephone manner
- Good team working skills
This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.
Training and support:
All volunteers will first be invited for a trial shift. We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.
Availability:
We are primarily looking for Saturday volunteers, as this is our busiest day. We are looking for volunteers who would ideally like to donate 2-4 shifts per month, either as a 10-1.30pm shift, or a 1.30-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.
Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hope Springs Health Foundation Uganda
Hope Springs Health Foundation Uganda promotes community health equity among young people in underserved communities within Uganda
Hope Springs Health Foundation (HSH) Uganda addresses a range of pressing social and health challenges affecting vulnerable groups, particularly children, adolescents, and women in low-resource settings.
One of the core issues is the high HIV prevalence and teenage pregnancy in Mayuge District, where HIV rates are at 7% and teenage pregnancy stands at 27%, both higher than national averages. These challenges are often driven by transactional sex, early sexual debut, misinformation, and power imbalances in relationships particularly with older men. Adolescent girls face limited access to accurate sexual and reproductive health (SRH) information, increasing their vulnerability to exploitation and disease.
Another persistent challenge is menstrual hygiene management (MHM). Nearly half of Ugandan girls miss up to three days of school each month due to lack of menstrual products and adequate sanitation. This leads to increased absenteeism and school dropout rates, ultimately compromising their educational and economic futures.
Additionally, gender-based violence (GBV) remains widespread in Uganda, with women and girls disproportionately affected. Many communities lack the capacity to identify, report, and prevent GBV, leading to unreported cases and prolonged cycles of abuse.
For children living with chronic illnesses such as Type 1 Diabetes, limited awareness and lack of access to proper nutrition and physical activity pose serious health risks, especially in low-resource rural settings.
Hope Springs Health (HSH) Foundation responds to these intersecting challenges with innovative and community-centered health promotion interventions.
To combat HIV/AID and teenage pregnancies, HSH works with communities to implement UNICEF’s evidence-based intervention; “Sugar Daddy Awareness Classes” in schools. These sessions empower adolescent girls with knowledge about the dangers of cross-generational relationships and equip them to advocate among peers, promoting informed choices and reducing risky behaviors.
On the menstrual health front, HSH trains girls to make, use, and distribute reusable sanitary pads. This not only addresses a critical hygiene need but also provides a source of income and resilience for the girls. Environmentally, the use of reusable pads reduces plastic waste, contributing to greener communities. Socially, this empowers girls to stay in school, confident and informed.
To address gender-based violence (GBV), HSH conducts trainings targeting community stakeholders such as local leaders, religious leaders, police, health workers among others. These trainings strengthen the capacity of community members to detect, respond to, and prevent GBV through coordinated referral systems and advocacy.
For children with Type 1 Diabetes, the “Active Hearts, Healthy Lives” program supports them through community education on physical activity and nutrition. This program helps improve their quality of life by promoting healthier lifestyles in contexts where resources are scarce.
Finance Volunteer
Volunteer Role Description (remote, unpaid)
Finance Volunteer – Hope Springs Health Foundation Uganda
Responsibilities:
Support resource mobilization and fundraising through donor outreach and networking
Assist in writing grant proposals and funding applications
Research and identify potential funding opportunities
Help maintain donor records and communications
Provide administrative and finance-related support to the team
Weekly Time Commitment
4-6 hours per week
Duration of Volunteer Role (remote)
6+ months
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Level the Playing Field in Development
Level the Playing Field in Development (LPFDev) is led by a community of volunteer contributors working towards shifting aid narratives & practices from a decolonial lens.
Systematic and ongoing challenging to harmful narratives and practices in the global development sector.
Addressing deep-rooted colonial structures and advocating for equity, anti-racism, and decolonisation approaches.
Moving beyond discussions to practical solutions
Collective intentionality within the global development community
Providing a safe platform for open and candid discussions
We encourage volunteers to come with openness and no judgement. We love creativity and people who are willing to learn and use the skills they have for change.
Research & Writing
Volunteer Role Description (remote, unpaid)
Support with research projects, reports and surveys Contribute and provide support to publications and newsletters Support relevant initiative and campaign information
Weekly Time Commitment
2-3 hours per week
Duration of Volunteer Role (remote)
1-2 months
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
TikTok and Instagram Reels Content Creator (Volunteer, Unpaid)
Empathos Foundation is looking for a creative and enthusiastic TikTok and Instagram Reels Content Creator to help us craft impactful short-form videos that amplify our mission and campaigns. This is a volunteer, unpaid role designed for individuals passionate about storytelling, social media trends, and creating meaningful content. This remote position requires a commitment of approximately 4 hours per week, with access to Canva Pro for your video editing needs.
What You’ll Do:
- Edit and create a series of TikTok and Instagram Reels using post-event footage, photos, and media that we’ll upload to Google Drive.
- Transform raw content into engaging short-form videos that highlight events, promote campaigns, and resonate with our audience.
- Stay on top of TikTok and Instagram Reels trends, incorporating music, transitions, and styles to increase engagement.
- Collaborate with the team to align your work with our branding and objectives.
- Produce visually compelling and shareable videos to promote events, initiatives, and impact stories.
The Impact of Your Work:
Your contributions as a volunteer will help us:
- Amplify our mission: Use engaging videos to highlight our work in academia and welfare, inspiring wider support and participation.
- Promote events effectively: Showcase event highlights and key moments to attract and engage audiences.
- Expand our reach: Build a stronger social media presence, reaching new audiences and increasing our visibility.
- Foster community engagement: Use storytelling to connect with supporters and encourage their involvement.
Skills, Experience, and Qualities:
- Video Editing Skills: Proficiency with Canva Pro, CapCut, Adobe Premiere, or similar tools to create professional-quality videos.
- Social Media Trend Knowledge: Awareness of TikTok and Instagram Reels trends, including popular music, challenges, and editing techniques.
- Creative and Organised: Ability to create engaging narratives from raw footage and maintain consistent quality and branding.
- Passion for Storytelling: Strong enthusiasm for using video to inspire change and communicate our impact.
- Time Management: Commitment to approximately 4 hours per week, with the ability to meet deadlines.
- Collaborative Mindset: Comfortable working remotely with a team and open to feedback.
While this is an unpaid role, it’s a fantastic opportunity to gain experience, grow your portfolio, and make a real difference by contributing to meaningful causes.
Join Empathos Foundation as a TikTok and Instagram Reels Content Creator. Help us turn post-event media into inspiring stories that engage and empower communities!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone keen to move into the area of advising small charities on management and governance issues and assessing their needs in these areas.
We are a very ambitious local grant-making charity that also offers various training, support and consultancy services to small charities and community groups in Ealing & Hounslow. Our broad-ranging plans are now beginning to bear fruit and so we need someone to help us in the following areas as demand for our services begins to grow:
- Supporting small groups and start-ups with basic governance and management issues
- Promoting our services to local groups and assessing their needs
Our ideal candidate would have a good all-round management or professional background gained over a number of years, but need not be experienced in the areas mentioned above. You'd be given full training, with the opportunity to shadow the people already working in these areas. Far more important is adaptability, initiative, an ability to get on well with people from all sorts of backgrounds, and good organisational and writing skills. Most crucially you would have a demonstrable commitment to our ideals of promoting a strong and influential civil society in West London. You will thrive on challenges and find rewards in seeing our objectives achieved.
The role would probably require an average of 1 day a week and would involve dealing with our clients during office hours, so you will probably be someone who is working part-time, or is perhaps retired or semi-retired, or is otherwise not in full-time employment.
Much of the work would be taking place from home, but it will also involve quite a lot of face to face contact with clients, so living in the Ealing and Hounslow area would be a definite advantage.
All reasonable expenses will be reimbursed and refreshments provided where suitable.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
Switchboard LGBTQIA+ exists to provide members of the LGBTQIA+ community, as well as their friends, family and those supporting them, with a listening service that they can contact via phone, instant message and email between the hours of 10am to 10pm every day.
We are happy to talk to service users about any topic they wish. Topics we often talk to service users about include: sexual health, safer sex, relationships, coming-out, gender identity, transitioning, mental health, experiences of hate crimes, support for meeting other LGBTQIA+ people and making friends, and much more.
However, we want to also be upfront and transparent about the fact that not all of our conversations are positive or constructive. Our volunteers can also be exposed to abuse from the public, manipulative callers, sexual fantasies and safeguarding concerns.
Training for POC volunteers
At Switchboard we are working to ensure that our volunteer membership reflects everyone within the LGBTQIA+ community. We want service users to be able to speak with volunteers who can empathise with their experiences and volunteers to connect with folks from a wide range of different backgrounds, cultures and identities.
To help enable us to do this even more, we have created brand new dedicated training groups for different identities within the LGBTQIA+ community.
This group training group is specifically set up for people of colour. By joining this group, you'll undertake our Core Acceptance Training programme which equips you with the skills needed to support those contacting us via phone and instant message. Our hope is that this safe space enables you to freely ask questions, put our listening toolkit into practice and discuss approaches to different scenarios in an engaging, enjoyable way.
Who are we looking for?
To ensure we can provide a high quality service to those who contact us, we are looking for volunteers who:
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Simply put, like communicating and chatting with other people (you’re most likely a people-person who feels energised by this type of communication)
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Feel comfortable taking calls and speaking over the phone to people you do not already know
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Are familiar with different instant messaging platforms (such as WhatsApp and other chat tools) and the types of communication they might receive
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Are able to read between the lines to decipher messages
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Are good listeners who let others lead conversations and instead create the space they need
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Are able to ask broad, open questions to keep conversations flowing
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Understand the importance of using the right tone when communicating in writing, and are able to flex their writing style to suit different people
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Have a strong attention to detail, with a particular focus on spelling and grammar
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Are able to evaluate sources of information and identify those that can be trusted, from those that cannot
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Know when to challenge and when to step back
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Have essential digital literacy skills (such as using email tools such as gmail and outlook, search the web for information and copy and paste website URLs)
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Understand and support our mission
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Have an awareness of the challenges facing the LGBTQIA+ community
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Are empathetic in nature
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Agree to uphold our values of being non-directive and non-judgemental
The client requests no contact from agencies or media sales.
The People and Culture (P&C) Committee is responsible to the Board of Trustees for oversight of the People and Culture Strategy and its effective implementation, including the Equity, Diversity and Inclusion agenda. The scope of the P&C Committee includes HQ volunteers as well as the staff workforce. It sets and reviews the salary of executive management; oversees the annual cost of living review, is focused on developing the right working culture for the organisation and scrutinises and approves HR policies.
The role of an Independent Member is to provide the People and Culture Committee with advice, guidance and scrutiny to assist the Committee in making key decisions.
Main Responsibilities
Along with other members of the Committee:
- Review the People & Culture Strategy which supports the organisational strategy and recommend it to the Board
- Act as advisor to ensure Equity, Diversity and Inclusion considerations for staff and HQ volunteers underpin the objectives within the People & Culture strategy
- Conduct high level monitoring and oversight of the achievement of objectives within the People & Culture strategy
- Oversee the HR function to assure that we are legally compliant, effective and responsive to the needs of the organisation and its people
- Ensure that the culture of the organisation is appropriate to achieve its objectives and support its values
- Monitor HR key performance indicators to assure the Committee and the Board that the Scouts is a good employer
- Ensure that robust and suitable HR policies and procedures are in place, that ensure fairness, equality and best practice in the management of staff, including an effective Reward Policy to underpin the successful recruitment and retention of staff
- Recommend to the Board the annual staff pay award
- Ensure the effective recruitment of ELT members via the Chair of the Committee
- Approve remuneration for ELT (with the exception of the Chief Executive whose remuneration is determined by the Board)
- Ensure an effective performance management policy and appraisal process is in place for ELT
- Assure itself that staff/volunteer relationships are effective
- Oversee the wellbeing of our people, working in collaboration with the HQ Health, Safety and Welfare Committee.
The person
A commitment to the vision and values of Scouting and the ability to challenge the Association’s policies and practices positively are essential.
Candidates should:
- Have a strong track record of achievement, especially in the area of Reward and Recognition
- Have experience of contributing to, supporting and or/leading HR policy formulation and culture setting across a large organisation or movement
- Have experience of designing and managing pay, benefits and non-financial incentives to motivate people
- Have a breadth of vision and a grasp of governance issues alongside an eye for detail
- Have unquestioned integrity, effective communications skills and experience of high-level discussion
- Have an understanding and commitment to The Scout Association’s evolving strategic plan and vision
- Be able to digest and act upon large amounts of written material, and have the ability to consider and constructively challenge the performance, strategy and objectives of The Scout Association
- Have experience of the Scout Movement and, ideally, the role of HQ volunteers
- Have experience of working at, or volunteering with, a charitable organisation
Time Commitment
For this role, the appointed candidate should expect to spend the equivalent of a day per quarter on The Scout Association’s work after the induction phase. This is based on preparation for and attendance at the scheduled People and Culture Committee meetings (three in each year, generally two meetings online and one face to face in London)
Appointment term
Appointments are typically for an initial three-year term, with the possibility of a further term of three years subject to a satisfactory appraisal.
Remuneration and expenses
In common with other registered charities, there is no remuneration directly associated with the role, although the Association will reimburse fully for all reasonable and properly documented expenses incurred in performing duties in accordance with the Association’s Expenses Policy.
We're Scouts and everyone is welcome here. Every week, we help almost half a million people aged 4-25 develop skills for life.

The client requests no contact from agencies or media sales.