Community volunteers volunteer roles in oakham, rutland
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role in a nutshell:
Volunteers help to keep Age UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you!
What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
Become a Trustee at Sunrise Multicultural Project
Are you passionate about making a difference in your community?
We are looking for dedicated, enthusiastic individuals to join our Board of Trustees and help guide the future of Sunrise Multicultural Project.
As a trustee, you will play a vital role in shaping our strategy, ensuring we stay true to our mission, and supporting the development of initiatives that promote inclusivity and integration. We are seeking individuals with a range of skills, backgrounds, and experiences – whether in community work, finance, governance, fundraising, or marketing – who share our commitment to empowering minority groups and fostering a more connected, diverse community.
If you are eager to contribute your time, expertise, and passion, we would love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marmalade Connections is a time-limited, one-to-one project covering most of the South West. Based on the enabling/empowering social prescribing model, trained volunteers make weekly calls to project members for up to 15 weeks, focusing on their specific needs and interests. The project supports those in our community who are the most socially isolated, and who experience chronic loneliness (feeling lonely all or most of the time).
Marmalade Connections is not a 'befriending call project'. These conversations lead to volunteers signposting the project members to local social activities and community support, to improve their social connections long term.
As a Marmalade Companion Volunteer, you will support one or occasionally two of our project members (the people we support) for a period of up to 16 weeks. The role involves phoning a matched member once a week for a friendly call lasting about 30 minutes plus researching potential social connection and activity opportunities. You will receive training on how to build up a trusted telephone relationship with your project member(s) to enable you to support and signpost them to relevant services and activities. The aim of this project is to help reduce social isolation and loneliness and to support your project member(s) to discover lasting connections in their community.
We exist to help create a society where we recognise that loneliness exists and support each other to make new connections
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role in a nutshell:
Volunteers help to keep Age UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you!
What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our groups are entirely volunteer run and led. They are in the front line of engagement with local people, with an extensive programme of walks, talks, day trips and indoor meetings for the group and members of the public. We're looking for people who are passionate about connecting people with nature and helping in the smooth running of the group. By becoming part of the group, you'll have the chance to use your existing skills (and learn new ones) to build the group and make it an ever more important aspect of local RSPB connections with people. The roles available will depend on the group and can include:
- Publicity and / or social media
- Website editor
- Helping with organising and running events
Being a community group, you'll also have the opportunity to make new friends, have fun, and know you are enthusing people about the joys of nature. All you need is a willingness and ability to help with one or more of the varied activities of our RSPB groups, and able to give a minimum of a few hours each month. We have groups across the UK (see our map to find your nearest group). Feel free to contact your local group direct or go along to an event or two to find out more. If you can't find a group near you and would like to help set one up, please click on "Ask a question".
Notes: This opportunity is not based on a reserve and may not include practical conservation work. It is also not suitable for work experience. However it can usually be customised to your skills, experience and requirements depending on your situation.
We are committed to better reflecting society within our workforce and are keen to encourage more applications from people from black, Asian and minority ethnic backgrounds, people with disabilities and younger people.
The RSPB brings people together – people like you – to protect the things that matter to us all.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role in a nutshell:
Volunteers help to keep Age UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you!
What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
Communications Board Member
YAF’s Communications Team underpin all of the organisation's outputs by managing our communication channels and brand identity. They are instrumental in providing a voice for our Board, our members and our industry peers.
This position offers an exciting opportunity to work as part of a creative and proactive team, with the autonomy to devise innovative content plans and company-wide messaging. It’s a great opportunity to develop a combined fundraising, marketing and digital skill-set, offering tangible and versatile professional experience.
What you’ll gain:
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Fantastic opportunity to develop new skills and experience outside of your work and boost your CV
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Chance to work with a friendly team and like-minded people that are passionate about transforming the landscape of voluntary professional development in arts fundraising
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Develop your network with leaders in arts fundraising and in the cultural sector
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Attend all YAF’s events and networking opportunities
A peer-led professional network for early-career fundraisers in the arts sector
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
- Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
- Understanding peoples’ support needs and gathering information to assess their circumstances
- Typing written case reports to apply for financial assistance
- Sign-posting to services providing specialist support, such as mental health or housing support
- Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
- Friendly and approachable
- Great written and verbal communication skills
- Non-judgemental
- Reliable
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Be part of a friendly and supportive SSAFA team
- Develop your experience and skills which you can highlight on your CV and in job interviews
- Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you looking for a volunteering role that supports the impact of the whole third sector? Infrastructure charity DataKind UK is looking for new members to join our Board of Trustees, including a Chair and Treasurer.
DataKind UK is a small charity with a vision for a strong, thriving third sector that embraces data use to become more impactful. We connect third sector organisations with data professionals to improve their decision making, problem solving, and working practices, by applying data science approaches to sector-wide challenges.
We’re looking for enthusiastic and supportive individuals to fuel our mission and direction by providing oversight of our operations, supporting with major decision-making, and advocating for our work and cause.
Being a trustee is a great way to give your time to a cause you care about, broaden your network, and develop your strategy and governance skills and knowledge. We particularly welcome applications from black, Asian, and minority ethnic candidates, LGBTQ+ candidates, and candidates with disabilities, as we would like to increase the representation of these groups in our community.
How to apply
To apply, please read our candidate pack for more detail and send a 1-2 page cover letter outlining what you would bring to the role based on the skills outlined in the candidate pack, especially highlighting if you are interested in the Chair or Treasurer role, along with your CV, by Monday 2 June.
Initial screening calls will take place during the week commencing Monday 9 June.
Interviews will take place on the 17, 18, and 19 June 2025, with the aim of new members being recruited and onboarded for the following board meeting in August.
Supporting third sector organisations to achieve their missions through increased use of data science.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about standing in support of a fairer, more compassionate system for refugees - and want to be a part of making real, lasting change?
SolidariTee is inviting new volunteers to join our regional and central teams for the 2025/26 academic year!
Whether you're a current student, have recently graduated, on a year abroad, or you’re a self-identifying young person who didn’t go to university, we want to hear from you! We offer a range of flexible, meaningful roles (some remote and some in-person) where you can gain skills, build confidence, and help create real change.
Our current opportunities include:
Regional Teams:
- Team Lead
- Team Member
Central Teams:
- Events Officer
- Partnerships Officer (remote)
- Social Media Publicity Officer (remote)
- Social Media Digital Education Officer (remote)
- T-shirts and Logistics Officer
You can find full role descriptions and more information in our recruitment pack.
Who are SolidariTee?
SolidariTee is an entirely volunteer-run movement led by students and self-identifying young people who share a commitment to standing in solidarity with displaced people.
We support refugees and asylum seekers through advocacy, awareness-raising, and fundraising to provide grants to NGOs in Greece delivering vital legal aid and psychological support. We believe in the power of grassroots action - and in the ability of young people to drive real, systemic change.
Who are we looking for?
- Our applications are primarily designed for current students and self-identifying young people, but we warmly welcome recent graduates to apply too.
- You don’t need any prior experience to volunteer with SolidariTee - just passion, commitment, and a willingness to learn. Our goal is to empower individuals to develop the skills, confidence, and knowledge to make a tangible difference.
Volunteering with SolidariTee is a chance to:
- Build leadership, advocacy, teamwork, and event organisation skills.
- Join an international community which supports and upholds the rights of all those forced to flee their homes globally.
Our commitment to inclusivity
- We don’t want anyone to feel excluded from supporting a cause they care about, which is why we offer a range of roles with different levels of commitment - more details can be found in the role descriptions.
- We are dedicated to building an inclusive and accessible volunteering community. If you require any adjustments or accommodations during (or beyond) the recruitment process, please don’t hesitate to contact us - there is also a space to disclose this in the application form.
- We especially encourage applications from individuals with lived experience of displacement.
The client requests no contact from agencies or media sales.
Main purpose of job: To host our Thursday evening online community support group as part of Mast Cell Actions community support services.
Key tasks include:
· Host virtual events including a variety of different sessions and community support spaces with professionalism and enthusiasm.
· Introduce speakers, moderate Q&A sessions, and facilitate audience interaction to keep participants engaged.
· Manage technical aspects of virtual events, to ensure smooth execution.
· Take the register and send post event emails using our bespoke event platform
· Raise safeguarding concerns using internal processes and procedures
· Maintain confidentiality and follow charity policies and procedures
· Undertake relevant training
Key Objectives Include:
· The main purpose of this role is to facilitate and host our Thursday evening Community Support Session from 7-8:30pm
· Host virtual events in a manner that captivates and engages the audience, keeping them interested and actively participating throughout the event.
· Reassure and validate participants' experiences whilst encouraging story-sharing.
· Manage the technical aspects of virtual events proficiently.
· Represent Mast Cell Action professionally at all times, demonstrating strong communication skills, reliability, and adaptability in a virtual environment.
Experience/skills required:
· Proven experience as a virtual event host, moderator, or similar role is desirable but not essential as we can train you.
· Must have personal experience of MCAS either themselves or of supporting someone with MCAS
· Excellent verbal communication skills, with the ability to engage with diverse audiences and adapt your hosting style to different event formats and audiences.
· Patience, empathy and compassion. Openness to support people from all backgrounds.
· Proficiency in virtual event platforms particularly Zoom, with the ability to troubleshoot technical issues quickly and effectively.
· Ability to work independently and collaboratively as part of a remote team, demonstrating reliability, flexibility, and professionalism at all times.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Access Academia
Access Academia is the charitable umbrella which was created out of the creation of the student-led publication, the Journal of Intersectional Social Justice. When Journal of Intersectional Social Justice (JISJ) was created, there were not any expectations for the project to be any more than that: a student-led academic publication. However, as it rolled on, attention for the project widened and it began to cover other topics and get involved in other realms of knowledge sharing, activism, and content creation. The creation of the seminal Access Series on the Intersections blog springboarded the idea for the JISJ to turn into something much more than a simple academic publication. Now as we have restructured the JISJ into Access Academia, we are finalising our official registration as a charitable incorporated organisation (CIO) in the UK.
Our core purpose is to Make Academia More Accessible. We plan to accomplish this by many different avenues, as obviously it is a very wide-ranging goal! The main ways we plan to do this are through encouraging Open Access academia and knowledge sharing through the Access Series, expanding the themes covered on Intersections with additions such as Mental Health Mondays and Colonialism in Subject, creating accessible content across our social media platforms which encourages truthful and accurate knowledge sharing and activism, running research events to encourage students to publish and interact with academia, covering inside stories of academia, running student engagement programmes to try and make academia less of an Ivory Tower, and much more!
What is a Volunteership?
A volunteership is a unique hybrid opportunity that combines elements of volunteering and interning. Participants commit to working with a charity or nonprofit organization for a specified period of time, fulfilling a set of responsibilities and expectations. In return, they gain valuable experience, receive a letter of recommendation, and are offered LinkedIn endorsements. Additionally, they may have the chance to continue working with the charity through future hiring cycles as long as they remain a student. This experience provides both personal fulfillment through giving back to the community and professional development for future career opportunities.
Volunteership: Outreach Coordinator
Duration: May to August 2025
Eligibility: Must be currently enrolled as a student
Requirements:
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Currently enrolled in an undergraduate or postgraduate program.
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Strong interest in community engagement and networking.
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Excellent written and verbal communication skills.
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Ability to craft compelling emails and messages tailored to different audiences.
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Organizational skills to track outreach efforts and meet targets.
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Comfortable using email outreach tools (e.g., Mailchimp, Google Sheets, etc.) or willingness to learn.
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Experience with or interest in nonprofit work is a plus.
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Ability to meet deadlines and manage multiple outreach tasks.
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Passion for contributing to social impact and building connections that support charitable initiatives.
Duties & Responsibilities:
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Email Outreach:
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Meet a monthly email outreach quota, targeting potential partners and other key stakeholders.
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Craft personalized and engaging outreach emails to build and maintain relationships with various groups.
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Follow up with contacts to nurture relationships and drive engagement with the charity's initiatives.
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Community Engagement:
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Assist in developing and implementing outreach strategies to expand the charity’s network and reach.
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Help coordinate outreach efforts for specific campaigns, events, or initiatives.
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Track responses and report on outreach success rates, identifying areas for improvement.
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Research & Networking:
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Conduct research to identify new potential partners, supporters, or collaborators for the charity.
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Assist with compiling contact lists and gathering relevant information for outreach purposes.
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Campaign Support:
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Support the development of email campaigns, including drafting email copy and ensuring timely distribution.
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Help maintain and update the charity's contact database, ensuring accuracy and compliance with privacy standards.
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Post-Event & Programme Reporting:
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Help in post-event evaluations, collecting feedback from participants, and reporting on outcomes.
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Assist in maintaining and updating event and programme documentation for future reference.
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Collaboration & Teamwork:
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Collaborate with internal teams and volunteers to ensure Access Academia's message is shared correctly and consistently.
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Contribute and attend all meetings for the Outreach & Marketing team and directions from the Director of Outreach & Marketing.
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Meet all given deadlines on time and consistently.
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What You’ll Gain:
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Hands-on experience in outreach, community engagement, and relationship management.
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Opportunities to develop communication skills, including email marketing and networking strategies.
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A letter of recommendation upon successful completion of the volunteership.
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Certification of participation at the end of the volunteership.
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LinkedIn endorsements and the chance to be considered for future hiring cycles with the charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Period Reality
We fight for gender equity through system-level change by educating about and advocating for living in sync with your cycle.
Period Reality aims to address period related issues and stories by sharing the real life stories from girls and women globally. Although half the population experiences a menstrual cycle, the stark contrast in the different realities of girls and women is very real and through storytelling we aim to educate and provide relatable content.
Through sharing stories from girls and women focused on their common humanities. Even though our realities might be very different depending on many factors (physical, geographical, socio-economical, mental etc.) we all share a lot of the same questions, worries, dreams, anxieties, ambitious etc. Making these stories relatable and accessible will educate and inspire and create a movement of girls and women being able to first and foremost understand their own cycle, in order to be kind to themselves.
Fundraising Team
Volunteer Role Description (remote, unpaid)
Are you someone who is passionate about fundraising, grant applications and wants to help promote Women's health and gender equity?
We are seeking a new member for our Fundraising Team, exploring all funding avenues, from governments and grants to individual giving and platforms.
This is a hybrid role combining coordination and writing, offering ownership of the full process, from mapping out a market landscape to writing the proposals, dealing with third parties and supporting with related content like donor decks and marketing copy. You will be gaining a lot of hands-on experience across the fundraising journey.
Commitment: 8 hours/week.
Weekly Time Commitment
7-9 hours per week
Duration of Volunteer Role (remote)
6+ months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
We’re looking for a volunteer workplace coordinator who loves to focus on organisation, systems and processes, and wants to help us build a smoothly running workplace with a culture of care.
Key information
Contract: Voluntary
Hours: Two to seven hours per week (part-time, flexible)
Location: Remote, with the option to work from our office: Two Queens, 2 Queen Street, Leicester LE1 1QW
Applications closing date: Thursday 29 May, 4pm
Any questions? If you have any questions please email info (at) leicester.news
We particularly encourage applications from women, people of colour, LGBTQ+ people, people with disabilities, and people from working-class backgrounds.
Role responsibilities
- Organise quarterly board meetings, prepare agendas and take minutes.
- Manage and process payroll for paid workers.
- Reconcile payments Xero for financial tracking and reporting.
- Handle and respond to emails in our shared inbox in a timely manner.
- Perform legal secretary duties, including managing submissions to the Financial Conduct Authority.
- Organise and oversee director elections each year.
- Update and implement policies and rule changes as needed.
- Plan and coordinate the annual general meeting (AGM) alongside other team members.
- Provide general administrative support as required.
- Contribute to the general strategic development of the Leicester Gazette as a worker member.
About you
Essential
- Excellent and demonstrable organisational skills and self-starting initiative to get things done with care, efficiency and flexibility, showing a reliable, systematic approach and attention to detail.
- Confidence in improving office systems and processes, including databases, spreadsheets and file and document management.
- Experience in an administrative role.
- Strong numeracy skills and confidence in dealing with finances.
Desirable
- Experience in a newsroom or journalistic environment.
- Experience in a co-operative or similar nonprofit settings.
- Experience in or enthusiasm for democratic and inclusive ways of working.
What we offer
Although you'll join us as a volunteer, there are many benefits to being part of our team:
- Remote working
- Office space
- Mentorship
- Training opportunities
- Free resources and tools
- Team socials
- Worker membership
… and more!
About the Leicester Gazette
The Leicester Gazette is a local, independent newspaper, free to access for all online and soon in print.
We are a member-funded, community-owned news outlet about Leicestershire. We're building on a movement of co-operative media pioneered by West Highlands Free Press, the Bristol Cable, Norwich Radical, Manchester Meteor, the Ferret, and Exeter Observer.
Our mission is to hold those in power accountable, push for change, and amplify the voices of marginalised communities while finding real solutions to the challenges we face.
We publish investigations, news features and human interest stories that go beyond the headlines. Our journalism is fact-based and rigorous, and we prize good writing over clickbait and sensationalism.
Local journalism has been devastated in recent years, with thousands of reporters laid off and newsrooms being stripped of their worth, leaving communities plagued by a jungle of ads and stories that have nothing to do with local issues. The Leicester Gazette is our revolution against a broken industry.
Anti-oppression and liberation
We are committed to creating a progressive, supportive workplace and community. We’d like the way we work to actively challenge the power structures that reproduce inequality and injustice, and consciously choose to work in ways that are liberatory, or anti-oppressive.
We embrace and value the lived experiences of women, people of colour, LGBTQ+ people, people with disabilities, and people from working-class backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main purpose of the role
To provide telephone friendship service to veterans (and their partners) in their own homes.
Key focus
- To provide telephone friendship and companionship which is appropriate, and person centred. You will need the use of your own telephone /mobile.
- The use of a quiet safe space so you can concentrate on the call and maintain confidentiality.
- Provide telephone support to alleviate loneliness and social isolation and help to build confidence.
- Report any concerns or problems to the volunteer coordinator immediately.
- To record information about the call on the telephone log and submit this monthly.
- Read and understand the information provided as part of the induction training.
- Understand and work to the Telephone Friendship Service guidelines, boundaries and expectations.
- Adhere to Royal Star & Garter confidentiality policy.
- To take care of own Health & Safety and that of others affected by your volunteering activities.
- Promote the reputation, culture and ethos of the charity as a quality provider of excellent care and customer service.
Time commitment
Minimum of 1 hour per week. There is no time limit on the length of service, but Telephone Friends are asked to make a commitment for a minimum of 12 months.
Our Values
We are a values-based organisation and strive to demonstrate our values in all we do:
With love: We carry out our work with love, care and compassion
Living positively: We are optimistic in everything we do, supporting veterans and their partners leading happy, fulfilled lives
As a family: We work and live as one team, one family, one community
Standing in their shoes: We show admiration and respect for people and never forget what they have done
Take courage: We are not afraid to what is right and what is needed
What we are looking for from volunteers
Essential skills and attributes
It is essential that you are a naturally caring character that always puts people first, shows kindness, warmth, compassion and respect at all times, and loves to embrace life to make it meaningful for yourself and those you support. Others include:
- You enjoy working as part of a team
- You understand how to operate within a confidential environment
- You are aware of the needs of older people
We are also looking for people who are willing to undertake induction and training and who will work within our guidelines and policies. The role is dependent on a DBS check.
Behaviours & characteristics
- Good listening and communication skills
- Naturally patient and able to demonstrate sensitivity
- Reliability and at the same time flexible to changing needs
Don’t worry if you are new to a role like this. We will support and train you and encourage you on your telephone friendship journey.
Pathway to becoming a volunteer
- Application Form
- Informal meeting
- References
- Enhanced Disclosure & Barring Check
- Induction Training
Other information you need to know
This is a remote role, and you will be required to attend online induction training.
You will need access to a phone to make calls and access to emails to receive information regarding your calls.
The client requests no contact from agencies or media sales.