Community volunteers volunteer roles in redbridge, london

About Us

Maytree addresses a critical gap in suicide prevention, focusing on those in acute, pre-suicidal states where support from helplines, GPs, therapists or charitable organisations fails. For individuals overwhelmed by suicidal intent, emergency services like A&E often exacerbate fear and shame, leaving them with few options to safely disclose their distress.

Maytree’s vision is to fill the gap, by offering compassionate care and continuous containment in a collaborative community.  A sanctuary for respite: calm, safe, warm, friendly, and nurturing. Non-medical, non-judgemental. A place and a time to talk. One that rekindles hope and self-esteem, new insights, restores identity, belonging, and relationship networks from the meltdown of crisis.

Its model turns a high-risk crisis into one of lower risk, one that is manageable. And with proven good outcomes, often a transformative experience.

Background to the role

Maytree closed its doors in March 2023 following management and governance issues. Founder Michael Knight, who had previously stepped away, returned to take over the operations alongside a group of trustees appointed by him and his wife Judith. 

Maytree re-opened in April 2025 with a new board of trustees, who have appointed an operations team, defined the model and service matrix, and overseen the renovation of the house. The husband-wife pair, serving as co-chief executives, are preparing to transition out of their roles. In addition to recruiting a new Chief Executive Officer and Chair, adding a trustee with some financial experience is important for maintaining the charity's short-term stability and guiding its strategic direction.

Main Responsibilities

• Compliance with Company’s Act and Charity Commission responsibilities.
• Developing and agreeing strategy and plans as put forward by CEO/Chair.
• The appointment and accountability/performance/remuneration of executive leadership.
• Overseeing and ensuring that appropriate policies are in place for management of all aspects of risk.
• Chair a Board Sub-Committee on Finance to approve Accounts and liaise with the auditors as appropriate.
• Oversee that financial controls and systems are fit for purpose, advise on presentation to Trustees of annual Accounts and ensure that timely and appropriate budgets, forecasts, management and financial accounts are provided to Trustees.
• Accepting nomination as a signature on the charity’s bank mandates.
• Overseeing/advising on banking arrangements and best deployment of cash reserves
• Monitor cash reserves and ensure they are properly managed and placed where they can get the best possible return.

Person Specification

• Experience with financial reporting, whether in a private or charity sector context. You do not have to be a chartered accountant.
• Comfortable leading meetings about finance issues.
• Able to think strategically and innovatively about the future direction of Maytree.
• Passionately committed to mental health provision and suicide prevention.
• Fully committed to the charity’s ‘no blame’ culture, approaching problem solving in a supportive, constructive and transparent way.
• Fully committed to Maytree’s values: trust, respect, openness, empathy, equity, non-judgement and inclusiveness.

Diversity and inclusion 

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.

How to apply

Eastside People is supporting Maytree in the recruitment of these roles. 

Please apply by submitting your CV and a cover letter both in Word doc. format, which should indicate why you are interested in applying for the particular role and how you meet the selection criteria.

The closing date for applications is Monday 23rd June and our candidate assessment schedule is as follows:

• EP screening interviews and informal conversations carried out through the recruitment process with final interviews taking place by Friday 4th July.
• Formal interviews with the Maytree board in the week commencing 7th July.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you. 

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2000 students across the UK & Canada.

Role Summary

The HR Lead will be the focal point for all HR tasks in Canada. This will include supporting the Canada team with recruitment, maintaining HR files, keeping accurate records in line with compliance requirements, issuing volunteer agreements, and ensuring the Canada team are compliant with Canadian employment law.  

Key tasks

• Recruitment – supporting with role descriptions, advertising positions, arranging interviews and onboarding new starters.
• Compliance and employment law – requesting IDs and other documentation as required, supporting with training requirements, and advising the leadership team on best practice.
• HR Admin – managing the contracting / volunteer agreement process, ensuring personnel files are kept up to date and accurate record keeping of all HR files.

What we’re looking for

• Prior experience in an HR role, HR qualification would be a bonus
• Strong interpersonal skills, and the ability to be diplomatic
• Understanding of the importance of confidentiality
• Experience handing sensitive information desired but not essential
• Strong understanding of the Muslim Community in Canada, and belief in Roots Academy’s vision

What we have to offer

• Contribute to a growing organisation that educates and empowers the Muslim community.
• Access to in-house tarbiyah sessions to develop your deen.
• Receive continuous rewards for facilitating Islamic education through Roots Academy.

Please note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.

The country’s only dedicated ancient tree charity, the Ancient Tree Forum (ATF), is looking for a new Trustee with Fundraising Experience.

About us – The ATF seeks to secure the long-term future of ancient trees through advocacy of no further avoidable loss, good management, and the development of a succession of future ancient trees. The ATF is needed now more than ever – this is a critical time for ancient trees, the habitats they support and the landscapes in which they can survive and flourish. Their protection is crucial, not least because these living monuments represent a globally important resource, for biodiversity, cultural connection, mental & physical health, carbon capture, and soil conservation.

The profile of the ATF continues to grow, and its expertise is sought at the highest level. We raise awareness and understanding of the value and importance of ancient and veteran trees to biodiversity, soils, landscape, heritage, and climate. We work with a mix of national charities, landowners, land managers, local authorities, and policy makers in national government and offer specialist training, advice, guidance, and outreach projects. 

What we’re looking for – Do you have the ability, empathy and commitment to make a major contribution to the protection of the oldest trees in the country, and all their associated wildlife, history and carbon impact? 

Are you an experienced fundraiser from the environmental or wider charitable sector? 

If so, we encourage you to consider applying. 

If you also understand current ancient and veteran tree-related challenges and issues this would be an advantage, although a background in the wider environment sector and in charities at a relevant level is more important. 

We are seeking to add to the expertise of our experienced, professional Board of Trustees all of whom are volunteers.  All our Trustees require excellent communication skills, the ability to work effectively as part of a team, strategic vision and good independent judgement. Although not limited to, we would particularly value the experience and skills in the following areas : 

• Company Secretary/Legal Experience 
• Fundraising in the following areas – Grant, Corporate and Public 
• Marketing 

Lived or shared experience of mental health – desirable. 

Inclusion is one of our values and we are looking for diversity in the makeup of our Board. We particularly welcome applications from underrepresented communities. The Board of Trustees meets every six weeks (in-person), in the evening at 7 p.m. for approximately 2 hours in the Borough of Sutton. 

As background information, Sutton Mental Health Foundation was established as a charity in 1998. Its aim is to support individuals experiencing serious mental health issues in the London Borough of Sutton. We aim to keep such individuals well and active helping them to have a voice in the provision of mental health care in the Borough.  Our vision is to provide a community in Sutton which values mental wellbeing and understands how to respond positively to individuals’ anxiety and distress.  The Foundation works together to promote mental wellbeing resilience and recovery from mental distress.We provide nonclinical support through our Intentional Peer Support programme together with a Day Service and a Crisis Cafe at our centre in Belmont. We receive funding mainly from the NHS and the London Borough of Sutton although we are part of the Voluntary Sector. 

Link Age Southwark is a vibrant local charity providing support to over 800 older people in Southwark who are feeling lonely or isolated. Our vision is for friendly local communities where older people and those living with a diagnosis of dementia can thrive in their later years.

All our volunteering opportunities are within the London Borough of Southwark, predominantly south of the borough - Camberwell, Peckham, Nunhead, Dulwich and around. 

By becoming a Digital Buddy, you’ll help bridge the digital divide, ensuring everyone can stay connected and navigate the digital world confidently. Are you able to support our service users and help build their digital skills with sessions at home on their mobile phones, tablets, or laptops? Our Digital Buddies provide up to six weekly home visits, each lasting 1-2 hours.

Some examples of what a Digital Buddy can assist with:

• Accessing online services
• Setting up a new digital device
• Mobile messaging
• Sending emails 
• Picture messaging
• Problem solving
• Staying safe online

No need to be a tech expert—support with the basics so our older friends can communicate and navigate their devices. Please note that our Digital Buddies are not able to support with online banking, advice on purchases, or fixing hardware.

Becoming a volunteer with Link Age Southwark is a fantastic opportunity to meet new people and get to know more about your local community.

We cover all reasonable expenses and we are happy to provide references for volunteers who have completed 6 months of volunteering with us.

Please note that all our volunteering opportunities are within the London Borough of Southwark, predominantly south of the borough - Camberwell, Peckham, Nunhead, Dulwich and around. 

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our Haringey group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the Haringey area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our Brent group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the Brent area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

CHARITY SHOP ASSISTANT

Charity Shop Assistant (North Finchley - RSPCA Finchley & District Branch)

Our charity shop in the heart of North Finchley is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!

Overview of opportunity

As a volunteer Charity Shop Assistant, you would join a small team working with the shop managers and other volunteers to help make it a success and raise vital funds for animal welfare.

About the RSPCA

Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

About Our Charity Shop in North Finchley

The shop is part of the RSPCA Finchley, Golders Green, Hendon & District Branch and plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes & accessories, books, bric-a-brac, electricals and collectables.

We have positions available on the shop floor and in our stock room or you could

volunteer to do a mixture of both.

Volunteer Charity Shop Assistant responsibilities

•  Helping customers in the shop find what they need.
•  Accepting donations of items and money from the public.
• Processing sales through the till and card machine, including Gift Aid.
• Sorting through donated items to determine what we can sell.
•  Preparing donated items for sale by steaming and hanging items.
• Merchandising stock on the shop floor.
• Creating attractive shop window displays.

What we are looking for in a volunteer Charity Shop Assistant

•  Friendly volunteers who are confident talking to people.
• Retail experience would be ideal but is not necessary as full training will be given.
• We are ideally aiming for someone who is flexible and can offer an ongoing commitment predominately on set days each week based on your availability.
• Good communication and numeracy skills.
•  You will need to be aged 18 or over.

What we can offer you as a volunteer Charity Shop Assistant

•   A way to meet new people and make new friends in your local area.
• A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
• An excellent induction and training programme relevant to your role.
•  The opportunity to make a huge difference to the welfare of animals.
•  Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Unify Giving is an innovative charitable technology platform that connects donors directly with verified individuals in need. Our mobile app enables anyone to donate directly to beneficiariesm ensuring 100% of donations reach recipients while preserving their dignity and choice. We partner with established charities who verify legitimate need.

Following our successful Newport pilot, we're expanding across the UK to help more individuals experiencing hidden homelessness and other forms of vulnerability.

Role Overview

As a Charity Liaison Officer volunteer, you'll be at the heart of our mission to bridge the gap between donors and those in need. This purpose-driven role focuses on establishing and nurturing partnerships with charitable organisations across the UK, enabling more vulnerable individuals to receive direct support through our platform.

This is an opportunity to make a meaningful difference while gaining valuable experience in the charity tech sector. You'll represent Unify Giving to potential charity partners, help onboard new beneficiaries, and ensure our existing partners are up-to-date with platform developments that can enhance their work.

Key Responsibilities

• Relationship Building: Develop and maintain strong relationships with charity partners who can verify and support potential beneficiaries.
• Partnership Outreach: Identify and approach suitable charitable organisations working with homeless individuals and other vulnerable populations.
• Onboarding Support: Guide charity partners through the process of bringing verified beneficiaries onto the Unify Giving platform.
• Training & Education: Provide training to charity staff on how to use the Unify Giving platform effectively.
• Impact Communication: Gather and share success stories (while maintaining privacy) to demonstrate the effectiveness of our direct giving model.
• Platform Ambassador: Keep charity partners informed about new features and improvements to the Unify Giving platform.
• Feedback Collection: Gather insights from charity partners to help us continuously improve our service.

What We're Looking For

• Passion for addressing homelessness and supporting vulnerable individuals
• Excellent communication and interpersonal skills
• Ability to explain technology in accessible, non-technical terms
• Self-motivated with the ability to work independently
• Experience in the charity sector, social work, or community engagement (desirable but not essential)
• Understanding of homelessness issues and challenges in the UK (desirable)
• Reliable access to transportation for partner visits when needed
• Comfortable using digital platforms and mobile applications

Time Commitment

We're looking for volunteers who can commit to approximately 5-10 hours per week, with flexibility around your schedule. This can include:

• Virtual meetings with potential and existing charity partners
• Occasional in-person visits to charities in your region (dependent on distance/ travel expenses covered)
• Regular check-ins with the Unify Giving team

What You'll Gain

• Make a direct impact on addressing homelessness and supporting vulnerable individuals
• Develop professional skills in partnership building, communication, and the charity tech sector
• Gain insight into innovative solutions to social problems
• Be part of a passionate, mission-driven team
• Receive training and support from Unify Giving
• Opportunity to build your professional network across the charity sector
• Letter of recommendation upon successful completion of a 3-month volunteer period

Locations

We're particularly seeking volunteers in the following areas:

• London
• Newport
• Manchester
• Bristol
• Brighton & Hove
• Edinburgh
• Cardiff
• Other major UK cities (please specify your location when applying)

We welcome applications from people of all backgrounds and particularly encourage applications from those with lived experience of homelessness or other forms of social exclusion.

Unify Giving connects those who want to help with those who need support, ensuring direct impact while preserving dignity and choice.

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Youth Helpers work directly with young people in St John Ambulance Badger Setts and Cadet Units. By supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We meet weekly during term time on a Wednesday. Outside of our weekly meetings, there are optional opportunities to attend training, events, and other youth activities, including summer camps.

Pursuing the role

• Welcome Event (Induction) - Monday 2nd June 2025

Closing date for these opportunities is: Wednesday 23rd July 2025

Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.

We meet weekly during term time on a Wednesday. Outside of our weekly meetings, there are optional opportunities to attend training, events, and other youth activities, including summer camps. 

Pursuing the role

• Welcome Event (Induction) : 09/06/2025
• Training for role : Safeguarding Level 2 Youth Leader Training

Closing date for these opportunities is: 23/07/2025

Fathercraft

We want to change the perceptions of male caring and fatherhood and support more partners to get involved because it creates value for everyone.

Supporting men to be equal and active parents from the start is key for gender equality. Research from Sweden suggests that every additional month of paternity leave taken by fathers increases the mother’s lifetime earnings by 6.7% (Johansson, 2010).

80% of the gender pay gap is attributed to the motherhood penalty (World Economic Forum, 2022)

The gender pay gap more than doubles for women over 40 (ONS, 2022)

Yet despite increasing willingness and interest in taking an active parenting role, in 2022, dads spent, on average, just 55 minutes per day with their children (ONS, 2023).

This is largely due to the fact that one in three working dads don’t feel comfortable talking to their employer about family commitments and/or are not adequately supported to be the best dads and partners they can be.

We have developed an affordable, comprehensive online platform called "Father's Ed" that provides guidance, support, wellbeing services and a community for new or expectant fathers. This includes peer support between dads, science-based online, digital well-being courses covering a range of strange and anxiety triggers, e. g. financial well-being, loneliness, insomnia, etc.). We are also working on providing mental health services for new fathers through partnerships.

Social Media Graphic Designer

Volunteer Role Description (remote, unpaid)

Design for change. Empower modern fatherhood.

About Fathercraft UK

At Fathercraft UK, we’re here to redefine what it means to be a dad. Through our content, tools, and support - including our flagship platform Father’s Ed - we champion active, involved fatherhood from the very start. Our goal? To make male caregiving visible, valued, and supported.

Because when dads are supported, families thrive. And when families thrive, society moves forward.

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The Opportunity

We’re seeking a Graphic Designer to volunteer with us and help bring our message to life across our social media channels.

As the visual voice of Fathercraft online, you’ll help shape and produce design assets that are not just eye-catching - but scroll-stopping. From carousel campaigns and reels covers to branded quote cards and infographic explainers, your work will play a central role in telling stories, sparking conversations, and creating a cultural shift around fatherhood.

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What You’ll Do • Design a wide range of visual content specifically for social platforms (Instagram, LinkedIn, Facebook, TikTok). • Translate core messages into campaign-ready graphics, from single visuals to full series. • Design branded templates for use by our internal comms and content team. • Collaborate with content writers, product leads, and strategists to co-create campaign visuals. • Repurpose content into new formats, optimised for engagement and readability. • Maintain visual brand consistency across all creative assets.

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You Should Have • Demonstrable experience creating social-first graphics (either freelance, agency or self-initiated). • Proficiency in tools like Figma, Canva, Adobe Illustrator, Penpot, or similar. • A strong understanding of visual hierarchy, accessibility, and platform best practices. • A creative eye and a clean, contemporary design sensibility. • An ability to work to a brief—but also bring fresh ideas to the table. • Experience working with social media managers or content teams is a plus. • A portfolio or sample of work that showcases your design thinking and execution.

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What You’ll Gain • Real-world experience designing for a growing, purpose-driven brand. • Exposure and recognition for your work on our live platforms. • The chance to contribute to a national conversation around gender, parenting, and care. • Flexible hours and remote collaboration. • A great addition to your portfolio and professional references.

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To Apply

Please apply via We Make Change and include: • Your LinkedIn profile • A link to your design portfolio or sample works • A short note about why this mission resonates with you • An email address where we can reach you

Use your creativity to make a real impact. Design the future of fatherhood with us.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

3-5 months

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.

Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available to run a shift on the following days/hours:

• Monday to Sunday, 5pm-7pm
• Thursday to Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

www.myblackdog.co

This is a fantastic role to get involved locally and be at the forefront of solutions to help save nature in the Exeter area.

Join us as the volunteer leader of the RSPB Exeter & District Local Group and lead a group of enthusiastic members who are passionate about supporting the RSPB and exploring local wildlife. The group runs a full programme of activities, from outdoor walks and indoor talks to fundraising events. As the group leader, you will primarily lead the group and oversee the programme. You will be part of a friendly and helpful committee that share the same vision of bringing members closer to nature. This role offers a fantastic opportunity to use your leadership skills to make a valuable contribution to the work of the RSPB.

If you want to have an informal chat about the role, please ask for Richard, the current group leader. We’d love to hear from you.