Community volunteers volunteer roles in wilmslow, england
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone to support our small Communications & Marketing team with content and communications activity, as well as some marketing initiatives.
Develop and implement effective content and communications to engage and grow Mast Cell Action’s impact across the UK. Main responsibilities include management of website content, design and development of social media content and plans, as well as executing corporate communication strategy.
Main Duties and Responsibilities
Support delivery of our communications strategy, with focus on digital communications, content and community events.
Social media management and planning, including content creation (which must include video and design)
Administer and manage the creation and publishing of relevant, original, high-quality content (for all channels and member communications)
Assist in the development and deployment of the communications & marketing strategy
Undertake innovative marketing of events, with a focus on delegates and sponsors/advertisers
Planning, writing and coordinating of corporate communications, including Mast Cell Action's website and e-newsletters
Assist in the planning and execution of media relations and public affairs
Prepare accurate reports on overall performance across all of our key channels
Manage Mast Cell Action's brand and application
This job description should be seen as a guide to the main duties and responsibilities of the role and not as a permanent, definitive statement. The organisation will change and develop, and the duties and responsibilities may vary from time to time.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a new Chair to provide strategic leadership at a time when demand for our advice services is at an all-time high. Help shape our vision, champion our mission, and make a tangible difference in the lives of those facing challenges.
About Citizens Advice East Berkshire
Citizens Advice East Berkshire offers crucial help and advice when people need it most. No one but Citizens Advice sees so many people with so many different kinds of problems, and that gives us a unique insight into the challenges people are facing today.
What will you be doing?
We are at an important stage in our development and we are seeking a new Chair to replace our current Chair who will be standing down as her term finishes. We have ambitious plans for our future and we are looking for a Chair who can help drive our mission forward.
Building on our successes to date, we want a new Chair to lead us through the next exciting phase of our journey. You will have a strong background and track record of providing leadership at board and/or senior executive level and will have a passion for supporting people facing tough life challenges. You should have the judgement and vision to operate effectively at strategic level and you should demonstrate the skills and expertise to help drive our mission forward. We are looking for someone with 3 years+ professional experience in one of the fields of Fundraising strategy, Governance, Operations management or Advice / Advocacy.
We are looking for someone who has:
- Experience of operating at a senior strategic leadership level within an organisation
- Successful track record of achievement through their career
- Experience of charity governance and working with or as part of a Board of Trustees
- Passion for supporting people facing tough life challenges
- Ideally has served as a Chair or Vice Chair and is familiar with leading a Board
What are we looking for?
You’ll need to:
- Understand the type of work undertaken by a local Citizens Advice and the Citizens Advice network
- Understand and accept the responsibilities and liabilities of a trustee
- Be non-judgmental and respect views, values and cultures that are different to your own
- Have a good basis of leadership skills (and preferably you have served within a Board, ideally as Chair or Vice Chair or led a Committee)
- Have the ability to facilitate and lead meetings
- Have good interpersonal skills
- Have good listening, verbal and written communication skills
- Be able to exercise good independent judgment
- Have good numeracy skills to understand accounts with the support of the treasurer
- Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
- Be willing to undertake mandatory training in your role
- Line manage and support the Chief Executive Officer
What difference will you make?
Citizens Advice East Berkshire makes transformational differences to people who need support when facing life crises. As Chair you will play a significant part in ensuring we are able to expand and grown our services to make a significant difference to many more individuals and families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About QuilomboUK
QuilomboUK is a pioneering organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. We champion a People First approach, embedding fairness and belonging into every aspect of our operations. As we grow, we seek a strategic leader to guide our Talent Advisory team in shaping equitable workplaces and empowering employees to thrive.
Role Overview
As the Manager: Talent Advisory, you will lead the Talent Advisory team (including Talent Advisors and Administrators) to deliver high-impact HR solutions that align with QuilomboUK’s mission and business goals. You’ll oversee the development of HR policies, advise leadership on complex employee relations (ER) and performance matters, and drive initiatives to enhance retention, engagement, and compliance. This role combines strategic oversight with hands-on leadership, ensuring our People & Culture practices reflect our commitment to social justice and equity.
Key ResponsibilitiesHR Strategy & Policy Development
- Design, implement, and refine HR policies, procedures, and frameworks that align with QuilomboUK’s values and legal requirements.
- Partner with the Director of People & Culture to integrate D&I and social justice principles into all talent processes.
- Stay ahead of HR trends and best practices, adapting strategies to meet evolving organisational needs.
Talent Advisory & Employee Relations
- Act as a trusted advisor to senior leadership on complex ER issues, performance management, and workforce planning.
- Resolve high-risk employee concerns with fairness, empathy, and adherence to labour laws.
- Lead investigations into grievances or misconduct, ensuring equitable outcomes and minimal organisational risk.
Team Leadership & Development
- Manage, mentor, and develop the Talent Advisory team, fostering a culture of collaboration, innovation, and accountability.
- Set clear performance expectations and provide regular feedback to ensure alignment with departmental and organisational goals.
- Promote continuous learning within the team, particularly in areas of D&I, social justice, and equitable HR practices.
Engagement & Retention
- Partner with the People & Culture team to design programs that boost employee engagement, retention, and belonging.
- Analyse turnover data and exit interviews to identify trends and recommend proactive solutions.
- Champion recognition initiatives that celebrate contributions aligned with QuilomboUK’s mission.
Compliance & Risk Management
- Ensure HR practices comply with employment laws, regulations, and internal equity standards.
- Mitigate organisational risk through robust documentation, audits, and training on HR policies.
- Lead compliance reporting and address gaps proactively.
D&I Integration
- Embed diversity, equity, and inclusion into talent lifecycle processes (e.g., hiring, promotions, succession planning).
- Advise leaders on creating inclusive team environments and addressing systemic inequities.
- Collaborate with stakeholders to advance external social justice partnerships and initiatives.
Qualifications
- Experience: 5+ years in HR management, with expertise in employee relations, policy development, and team leadership. Prior experience in mission-driven or D&I-focused organisations is a plus.
- Skills:
- Strong knowledge of UK employment law and HR best practices.
- Proven ability to resolve complex ER cases with diplomacy and cultural sensitivity.
- Excellent stakeholder management, coaching, and decision-making skills.
- Proficiency in HRIS systems and data-driven decision-making.
- Knowledge: Deep understanding of D&I frameworks, social justice principles, and workforce planning strategies.
- Alignment: Passionate about QuilomboUK’s mission and values, with a track record of advocating for equity.
Personal Attributes
- A confident leader who inspires trust and fosters psychological safety within teams.
- Strategic thinker with the ability to balance organisational priorities and employee needs.
- Resilient problem-solver who navigates ambiguity with grace.
- Unwavering commitment to fairness, inclusion, and amplifying marginalised voices.
Why Join QuilomboUK?
- Impact: Lead a team that directly shapes equitable workplaces and social justice outcomes.
- Innovation: Drive cutting-edge HR practices in a growing, mission-driven organisation.
- Culture: Join a collaborative, values-led environment where your voice matters.
- Development: Access to mentorship, training, and opportunities for career growth.
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Help us build workplaces where everyone belongs. #TalentWithPurpose #SocialJustice #InclusiveLeadership
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Date: 4th September
Location: Manchester City Centre
⏰ Flexible time slots available from 10am - 3pm
What’s Involved?
We’re looking for friendly, enthusiastic volunteers to help us with a one-day bucket collection in Manchester. Your role will be to:
- Hold a collection bucket and engage the public with a smile
- Raise awareness about our cause
- Help us create a positive and respectful presence in a busy public space
What You’ll Need
- A friendly, approachable attitude
- Comfortable standing for a couple of hours
- Aged 16 or over (under 18s must be accompanied by an adult)
- No experience necessary – full briefing will be provided
What You’ll Get
- Make a real impact in just a few hours
- Meet like-minded people
- Certificate of thanks (great for CVs!)
Ready to Help?
Sign up now to join our amazing volunteer team for the day!
Let’s make wishes come true – together!
Granting the wishes of children living with life-threatening or terminal illness



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping people experiencing homelessness or domestic violence in your local area? Want to be part of a growing global team using tech for good?
We’re looking for Charity Liaison Officers (CLOs) across the UK and beyond.
Your role will involve:
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Helping onboard verified individuals to the Unify Giving app via trusted local organisations
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Reaching out to charities and community groups working with people in need
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Supporting profile creation and beneficiary verification
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Being the bridge between our tech and the people it’s designed to help
You don't need charity experience — just:
✅ Good people skills
✅ A passion for social impact
✅ A few hours a week to give
✅ Willingness to work remotely and independently
You’ll join a team that’s already active in multiple cities across the UK and play a key role in shaping our upcoming winter launch.
Connecting donors directly with individuals expriencing homelessness.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Pursuing the role
- Welcome Event (Induction) -31/08/2025
- Closing date for these opportunities is-26/07/2026
We are looking for trustees who will offer challenges, experience, and expert knowledge to help us think differently. We are looking for individuals who will take an active role in the governance of the Charity and support our expansion objectives - to remain financially stable whilst actively growing our volunteer network, our geographical coverage and our paid services to increase the number of families and young people we can support each year.
Person specification:
• Good, independent judgement and strategic vision.
• Commitment to the organisation and a willingness and ability to devote the necessary time & effort to the role.
• An understanding of, or interest in, special educational needs and disability affecting children and young people and their families.
• Skills to analyse proposals, examine their strategic consequences and make concise recommendations as part of the Board.
• Ability to cooperatively work with the whole team of trustees, and with employees and volunteers.
• Willingness to speak your mind and appropriately challenge other trustees and employees; but also listen to the views of different people before reaching a decision.
• Secure personal access to digital communication technology with an ability to competently and efficiently use those resources.
• Willingness to be available to employees for advice and enquiries on a scheduled or ad-hoc basis.
The ideal applicant would also possess the following:
• Extensive networks, and a willingness to draw on contacts as appropriate.
• Experience of working at a senior management / leadership level.
We are keen to hear from anyone who has a passion for our cause and feels that their experiences and expertise could be beneficial to our Board.
If you would like to be considered, please contact us for an application form link and provide a copy of your CV.
The application process will comprise of a two-stage interview, followed by referencing. We anticipate that successful applicants will be invited to join the Board in Autumn 2025.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Group Coordinator for our Warrington and District group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.
In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills.
Time Commitment
We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the Warrington and District area to carry out this role.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Helper work directly with young people in St John Ambulance Badger Setts and Cadet Units. By supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Pursuing the role
If you are successful you will need to undertake induction & training for role at these dates:
- Welcome Event (Induction) : 31/08/2025
Closing date for these opportunities is: 26/07/2026
We believe this is an exciting opportunity for individuals with a strongly held belief in the benefits that empowering leadership skills can have in shaping the future of the next generation.
We are looking for individuals that can promote our cause and are willing to share their personal and professional experience and insights as part of the collaborative decision-making of our Board of Trustees.
We are committed to diversity in the workplace through a workforce that reflects the population and communities we work with across the UK.
Our board of Trustees is currently under-represented by individuals with black, asian, and ethnically diverse heritage in addition to people aged under 30 years of age.
As such, we would welcome applicants with these backgrounds to support our aim of a nationally representative organisation workforce.
Knowledge, skills and experience
While we are interested in the person, we are looking for individuals with specific skills and experience in one, some, or all of the following areas:
o Working with primary and/or secondary schools, colleges, and/or youth-development organisations.
o Working in or with Awarding Organisations.
An understanding or experience of financial oversight is considered desirable but not essential.
Trustee commitment and responsibilities
All Trustee positions are voluntary with reasonable expenses remunerated.
To be an effective Trustee, you will need to commit approximately 1-2 days per quarter to attend and prepare for board meetings which are generally held virtually.
Members of our Audit, Risk and Compliance committee additionally meet two weeks before each board meeting for finance and regulation focused discussions with the Executive team.
Effective Trustees support our work by:
· Ensuring we are working towards our vision, mission and values in everything we do.
· Supporting strategic decision-making by actively contributing advice, guidance, and opinion in the pursuit of the organisation’s objectives.
· Constructively guide the Executive in the delivery of the organisation’s strategy.
· Actively represent and champion the work of the Leadership Skills Foundation.
· Maintaining proper financial and regulatory oversight promoting best practice as a Charity to ensure our sustainability and longevity.
Our values
Created in collaboration with the Leadership Skills Foundation team, our cultural values are our ways of working that we expect in all aspects of our interaction with each other and with our delivery centres, tutors, partners, and learners.
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We are better together
Together, we do great things. Collaboration, belonging and individuality aren’t just buzzwords to us; they’re deeply held commitments in the way we work. As we solve problems together, we make sure everyone feels listened to and valued.
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We are guided by goals
Every initiative we developed is guided by clear aims. From giving young people the confidence to achieve, to bringing major change to communities, all our goals are significant and focused on improvement.
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We evolve and innovate
As the world changes, so do the opportunities and challenges of the people we support. As different times call for different skills, we are brave enough to be different and to innovate to be fit for the future.
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We have pride in our programmes
We never forget how valuable everyone’s future is. That’s why we go above and beyond to deliver high-quality trustworthy and regulated programmes.
Know someone great for this?
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Pursuing the role
If you are successful you will need to undertake induction
- Welcome Event (Induction) -31/08/2025
Closing date for these opportunities is- 26/07/2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About QuilomboUK
QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.
Role Overview
As the Specialist: Talent Communications, you will shape QuilomboUK’s narrative by designing and delivering impactful internal communications and HR marketing strategies. You’ll craft compelling messaging for talent initiatives (e.g., D&I, wellbeing, performance) and lead the creation of employee newsletters, alumni engagement, and employer branding campaigns. This role is ideal for a creative storyteller passionate about using communication as a tool for social justice and organisational change.
Key Responsibilities:
Internal Communication Strategy
- Develop and execute a comprehensive internal communication strategy that aligns with HR and business objectives, ensuring clarity, consistency, and cultural relevance.
- Partner with HR, leadership, and cross-functional teams to communicate talent priorities (e.g., DE&I goals, wellbeing programs, performance frameworks).
- Use data-driven insights to refine communication channels for maximum engagement in a remote environment.
Content Creation & Distribution
- Design and distribute monthly newsletters for professionals and alumni ambassadors, highlighting key updates, success stories, and social justice initiatives.
- Create visually engaging content (e.g., infographics, videos, podcasts) to promote talent programs, ensuring accessibility for diverse audiences.
- Maintain an editorial calendar to prioritise timely, mission-aligned messaging.
Talent Initiative Messaging
- Craft clear, inclusive messaging for HR campaigns (e.g., anti-racism training, mental health resources, recognition programs) to drive awareness and participation.
- Embed social justice principles into all communications, ensuring language reflects QuilomboUK’s values and amplifies marginalised voices.
- Develop toolkits for managers to cascade key messages effectively across teams.
HR Marketing & Employer Branding
- Collaborate with the Talent Acquisition team to design an HR marketing strategy that enhances QuilomboUK’s employer brand and attracts diverse talent.
- Produce content for careers pages, social media, and recruitment campaigns that highlight our culture, D&I commitments, and employee stories.
- Analyse retention and engagement metrics to refine messaging that supports talent retention.
D&I Integration
- Ensure all communications reflect QuilomboUK’s DE&I goals, using inclusive language and imagery.
- Partner with ERGs (Employee Resource Groups) to co-create content celebrating diverse identities and perspectives.
- Lead initiatives to educate employees on equity topics through targeted campaigns (e.g., cultural awareness months, disability inclusion).
Qualifications
- Experience: 3+ years in internal communications, HR marketing, or content creation, preferably in DE&I-focused or mission-driven organisations.
- Skills:
- Exceptional copywriting and storytelling abilities for diverse formats (newsletters, scripts, social media).
- Proficiency in design tools (e.g., Canva, Adobe Creative Suite) and communication platforms (e.g., Google Chat).
- Strong stakeholder management skills, with the ability to influence leaders and collaborate across teams.
- Knowledge:
- Understanding of DE&I communication best practices and trauma-informed messaging.
- Familiarity with employer branding strategies and talent lifecycle touchpoints.
- Alignment: Passionate about QuilomboUK’s mission and the role of communication in driving equity.
Personal Attributes
- A creative visionary who balances innovation with cultural sensitivity.
- Empathetic listener who translates complex ideas into relatable, actionable content.
- Detail-oriented organiser who thrives in a fast-paced, remote environment.
- Advocate for inclusive language and accessible communication design.
Why Join QuilomboUK?
- Impact: Shape narratives that advance social justice and employee belonging.
- Creativity: Experiment with multimedia storytelling in a values-driven environment.
- Culture: Join a collaborative team where authenticity and courage are celebrated.
- Flexibility: Remote work with autonomy and opportunities for growth.
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Amplify voices. Ignite change. #CommunicateForJustice #PeopleFirst #InclusiveStorytelling
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description
The Together Plan is a UK registered charity, promoting community capacity building, with a current focus on Belarus and Eastern Europe, through research, exploration, cultural events and dialogue. We help communities discover what can be achieved collectively, working alongside community members to develop skills and knowledge while providing the necessary training to build a sustainable future.
The Together Plan draws its inspiration for projects around three central pillars – ‘past’, ‘present’ and ‘future’ and each project drives a central belief which can be distilled into one line … Jewish people, wherever they are, are not alone.
The Together Plan is looking for pro-bono support to help maintain and expand our current Salesforce solution. We are looking to develop a long term relationship with a volunteer (or two) from the Salesforce ecosystem. Time commitment is expected to be on average 5 hours a month and maybe a little more if there is a specific project ongoing.
Required Skills and Qualities
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Proactive and self-motivated
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Organised
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Good attention to detail
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Communicative and friendly
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Quick learner
Role Duties
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Dashboard / Report creation for specific campaigns / opportunity needs
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Troubleshooting when necessary (time critical)
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Taking a weekly system backup
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Proactively thinking of new solutions to improve the efficiency and effectiveness of the work of the charity
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Facilitating the introduction and set-up of new features / integrations
Role Length
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6+ months
Time Requirement
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between 2 and 8 hours per month, depending on the month, with occasional email use outside these hours.
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This role can be performed outside of regular office hours.
The client requests no contact from agencies or media sales.
Lead a dynamic, mission-driven charity at a pivotal time in its development. As Chair of Trustees, you’ll play a central role in shaping the future of the Surrey Hills Society – championing one of England’s most treasured National Landscapes.
This is a unique opportunity to lead a passionate and growing charity dedicated to conserving, enhancing and celebrating the Surrey Hills National Landscape. You’ll work closely with trustees, our small team and volunteers to provide strategic direction, strengthen governance, and grow the Society’s reach and impact. Ideal candidates will bring senior leadership experience, strong communication skills, and a collaborative approach to chairing a diverse and committed Board.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.
Key Responsibilities:
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Participant Engagement & Support:
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Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.
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Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.
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Administrative Coordination:
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Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.
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Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.
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Documentation & Reporting:
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Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.
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Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.
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Logistics & Communication:
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Manage programme logistics, including training materials, technology setups, and participant resources.
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Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.
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Compliance & Record-Keeping:
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Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.
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Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.
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Required Qualifications:
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Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.
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Experience:
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1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.
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Experience managing high-volume inquiries and maintaining detailed records.
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Skills:
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Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.
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Strong verbal and written communication skills, with a customer-service-oriented approach.
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Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.
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Attention to detail and commitment to accuracy in data entry and reporting.
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The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.