ACCEPTING APPLICANTS FROM ANYWHERE IN UK

• Are you experienced in delivering workshops to young people in secondary schools?
• Do you want to make a genuine difference to disadvantaged young people?
• Are you motivational and inspiring?

If so then you might be the person we are looking for…

We are looking for motivated and inspiring individuals to deliver dynamic, exciting, and innovative workshops to large groups of young people in schools up and down the country (largely focused in England).  

We are looking primarily to recruit facilitators from the following regions in England:​

• Midlands
• South of England
• North East
• East of England

However, we will also consider applicants based in other locations.

This position requires you to have demonstrable evidence of experience delivering workshops to large groups of young people (11-18) in a schools-based context.

Your CV and supporting statement should detail your experience of this clearly and succinctly.

Applicants without experience of delivering workshops to large groups of young people in schools will not be considered.

The Talent Foundry is an independent education charity dedicated to opening the doors of opportunity to young people. We seek to level the playing field by ensuring that every child has access to the same opportunities as their peers. We deliver a range of workshops to students in schools across the country, covering a variety of themes including employability, technology, engineering and media. 

The rate will be £200/day, classed as over 3 hours.

Specific Responsibilities relating to the role of Freelance Facilitator:

• Deliver dynamic, professional and informative workshops to a variety of young people in schools and other education-based contexts
• Act as ambassador for The Talent Foundry and our corporate partners
• Motivate, inspire and support the young people that take part in our workshops
• Deliver the workshop content as directed by the relevant Programme Manager
• Act as a key point of contact for teachers and corporate volunteers for each workshop

Other General Responsibilities:

• Operate as a flexible team player and provide a high level of customer service to schools and anyone connected with The Talent Foundry.
• To be aware of, and comply with, all policies and procedures at The Talent Foundry including health and safety, reporting any concerns to an appropriate person.
• To be aware of, and support, diversity and equal opportunities for all, appreciating and supporting the role of other professionals.
• To contribute to the overall ethos, work and aims of The Talent Foundry.
• To attend and participate in meetings and events as required.
• To participate in training and other learning activities as required.

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom s/he is responsible, or with whom s/he comes into contact will be to adhere to and ensure compliance with the relevant Talent Foundry Safeguarding and Child Protection Policy and Procedures at all times.  If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, s/he must report this in line with the Safeguarding policy. 

The Talent Foundry is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment.  Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

Due to the high volume of applications we receive, only shortlisted applicants will be contacted. 

We are looking for facilitators to join our team starting ASAP. 

RFEA The Forces Employment Charity exists to provide life-long, life-changing support, job opportunities, and training to service leavers, veterans, reservists and their families, irrespective of circumstances, rank, length of service, or reason for leaving. Founded in 1885 and operating across the UK, we have the specialist knowledge and understanding to bridge the gap between military life and civilian employment. We work in partnership with other organisations and employers who, like us, respect and value the unique qualities and abilities of all those who have served. Our vision is a UK where all veterans and their partners lead fulfilling working lives.

We are looking for a highly motivated and skilled Salesforce Developer to lead the ongoing development of the charity's Salesforce NPSP deployment. This is an exciting opportunity for someone with a strong and proven background in Salesforce development, systems design and configuration. This role will be required to design appropriate solutions for new projects as they arise and work alongside third parties as appropriate to deliver successful implementations.

Working from either our London or Birmingham offices, the successful candidate will be responsible for development recommendations, configuration and solutions that provide services to our management team, staff, clients, and key stakeholders. The Salesforce Developer will ensure that development standards are delivered in line with RFEAs digital transformation strategic objectives.

Specific Duties and Responsibilities:

• Serve as primary system developer for the Salesforce environment
• Collaborating with the Salesforce Administrator to validate business requirements and any considerations (security, scalability, limits)
• Develop Apex (classes, triggers and flow), Visualforce, (based on specific requirements) to extend Salesforce in order to support business requirements
• Custom User Interface development, including Visualforce pages/Lightning pages, and Lightning Web Components
• Integrations: Use Salesforce APIs to integrate with other systems used in the charity
• Assist with each release cycle to implement and deploy new/updates to existing applications and code
• Ensure all changes are adopted and embedded by clearly communicating and documenting the changes with/ for all relevant users
• Coordinate the evaluation, scope and completion of new development requests
• Work with our Compliance Manager to establish suitable processes to support administrative, development, and change management activities
• Able to deliver end-to-end configuration and change management of the system when improvements are implemented
• Manage delivery of work products by external contractors for large-scale implementations of new functionality
• Assist in training of new users and grow the Salesforce skill set across the charity

PERSON SPECIFICATION

Skills Required:

• A self-starter open to learn and implement best practice development from the team. This role comes with the opportunity to absorb knowledge and grow as a developer.

• Excellent project management skills and a positive attitude

• Demonstrated ability to meet deadlines, handle and prioritise simultaneous requests, and manage laterally and upwards

• Creative and analytical thinker with strong problem-solving skills

• Must demonstrate exceptional verbal and written communication skills

• Must demonstrate ability to communicate effectively with all levels of the charity

• Ability to critically evaluate information and distinguish user requests from the underlying true needs of the charity

• Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes

Essential Competencies

• Certified Salesforce Platform Developer I
• Proven ability to design and implement new processes and facilitate user adoption
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Motivated self-starter with ability to work cooperatively within an integrated team dedicated to achieving successful outcomes
• Strong understanding of Salesforce best practices and functionality
• Strong data management abilities
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements

Desirable Competencies

• Additional Salesforce certifications e.g. Certified Salesforce Administrator, Certified Javascript Developer (or working towards)
• Experience with non-profit processes
• Empathy for those who have served in the armed forces

This role is 'full time' 35 hours per week on a 12 month fixed term contract (with possible options to extend) and a starting salary of £32,000 rising to £35,000 after a six month probationary period, plus additional employee benefits.

To apply please submit a covering letter and applicable CV. Applicants are asked to provide their 'trailblazer.me' profile link within their application. The closing date is 26th August 2021. Interviews will take place in early September for an immediate start where possible.

Security Clearance

Successful candidates will be required to undertake Ministry of Defence security clearance check which requires applicants to have been resident in the UK for over 5 years.

Location: Home based with requirement to attend Birmingham centre office

We’re the charity helping millions of people feel happier and healthier by spending more time on and along our canals and rivers. Our rich and tranquil spaces provide places to pause, relax and escape. But without extraordinary people, and the funding to make it happen, all of this would be lost. That’s where you come in.

The next 3 years will see an ambitious plan to accelerate growth in charitable income, building new communities of supporters from the ground up.  We are looking for people passionate about relationship management and stewarding supporters to give a great experience whilst raising money for the Trust.  We exist as a fundraising team so that we can do more for communities up and down the country using the power and benefits our waterways have to offer for Wellbeing, Nature, Employability & Urban Regeneration. If you are inspired to change lives young and old then we would love to hear from you.  Join us, and make life better by water for everyone. Every day.

We currently have a vacancy within our Individual Giving & Legacy Team for a Supporter Care Assistant to administer all aspects of the supporter care and retention programme.  Read below to find out more about the role.

Location: This is a remote working role, and as such we are very pleased that we can offer flexibility in location, however the successful candidate will be expected to attend our Birmingham centre hub/office (and other locations on occasions) for team and collaboration meetings on a monthly basis.

About the role:

This role will assist the Supporter Journey Manager to administer all aspects of the supporter care and retention programme. As Supporter Care Assistant you will help run the supporter retention programmes, in particular, but not exclusively, Friends, helping the Supporter Care Team with all aspects of this work.

You will ensure that procedures for setting up supporters are followed and administered. You will work with our systems to ensure new supporters are added in a GDPR compliant manner and you will ensure they have a great welcome to the Trust . You will also support the wider fundraising team across various projects and regular tasks.

Job Purpose: Key Accountabilities

• Manage supporter correspondence to an exceptional standard, ensuring service level agreements are met - manage the supporter mailbox (email or post), including correspondence with supporters;  ensure that SLAs are set and met and seek advice and help to ensure all supporter queries are answered.
• Ensure that new supporters receive an exceptional Welcome Journey - extract data from our systems to ensure fulfilment of Welcome packs for all new supporters;  ensure all supporters have welcome call and will supply welcome call data & will check returned data.
• Set up direct debits for new regular givers - manage the set-up and processing of all new direct debits from paper forms as well as electronic data; import new direct debits signs ups from suppliers and ensure that all information is stored correctly in the Trust CRM system.
• Set up procedures for supporters giving via mobile texts. The post will ensure that all set up, regular imports and exports are automated as much as is possible for text-giving, and that everything is GDPR compliant and has a programme of thorough tests.
• Import campaign data from suppliers - ensure that all data and UTM (or other tracking) is set up and in place when any campaigns and that correct fields and source codes are set up in our CRM system working with colleagues in IT and the data team; ensure an efficient supply of all data for email and mobile stewardship journeys ensuring exceptional supporter experience.
• Manage the database of supporters - all supporter feedback and changes to status or preferences are recorded accurately in the CRM and actioned as appropriate; take a proactive role in suggesting where better processes, systems and procedures should be put in place
• Cover the Legacy Giving Executive.
• Support the wider Supporter Development Team when appropriate such as making recommendations for future products and campaigns.

About you:

To ensure that we engage with and manage our supporters and deliver a positive experience with every contact, then it is essential to us that you understand what great customer service feels and looks like.  Positive interactions matter to you and you care about providing prompt and clear communications to a very high standard.  You will be part of a very busy team at a time when we are growing, and your ability to be flexible within the team to support and ensure we deliver, to adapt as priorities change and manage your time effectively are essential.

• Proven track record in supporting a successful supporter care programme
• Demonstrable experience of processing and inputting personal data with a strong understanding of GDPR compliance
• Good experience in working with a range of systems and processes.
• Experience of dealing with customer/supporter queries, complaints, or requests  - strong and evident customer service mindset essential
• Excellent understanding on direct debits, standing orders, gift-aid and other payment methods.
• Excellent knowledge of CRM and database systems  - experience of SAP and Sugar CRM will be an advantage, but not essential
• Experience of ‘quality control’ within a programme
• Experience of working with wider teams and agencies to support supporter care programmes
• Competence in Microsoft Office, especially Word, Outlook, Excel and Access
• Highly organised with exceptional attention to detail

To Apply:click on the "Apply for this job" button and follow the process - complete the application form & upload current CV.

Interviews:  Initial interviews will be conducted virtually by MS Teams.   

If you have any questions about the role please contact the Recruitment Team.

In addition to your salary of  £19,594, the Canal & River Trust offers a competitive contributory DC Pension scheme arrangement, great holiday entitlement (increasing with years of service) and numerous other employee benefits, including several salary sacrifice benefits, all of which can be found on our website.

We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.  All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job. 

Find our more about us on our website.

The Fundraising Compliance Manager supports teams in Fundraising to undertake their activities in a manner that meets the highest compliance standards through the provision of training, assurance activities and advice.

In addition the role may be invited to work alongside the Head of Compliance and Risk to deliver other significant projects related to the delivery of the Society’s wider Compliance and Risk strategy.

Fundraising Compliance Manager Requirements:

You will be passionate about Fundraising and committed to helping the team meet its targets and objectives. You will have deep understanding of how Fundraising operates as well as a deep knowledge of the compliance issues that matter. You will be used to helping Fundraising to operate in a supportive, constructive and pragmatic manner. An excellent communicator, you will be at home talking to people at any level of the organisation.

About Alzheimer’s Society:

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Fundraising Compliance Manager
Location: Home Worker (England, Wales and NI)
Contract Type: Permanent
Hours: Full Time, 35 per week
Salary: £41,585 - £46,725 actual per annum (depending on skills and experience) (+ London Allowance of £3,600 if applicable)

Closing Date: 08 August 2021
Interview Date: TBC

You may have experience of the following: Fundraising Compliance Manager, Charity, Charities, Third Sector, NFP, Nor for Profit, Fundraising, Compliance Manager, Fundraising Manager, Compliance Specialist, Compliance Analyst, Financial Compliance, Financial Standards, Fundraising Compliance, etc.

Ref: 101 330

Vision Homes Association provides care and support to people with a wide range of disabilities [including learning disability, sensory loss, acquired brain injury, cerebral palsy] in a variety of care settings including registered residential care homes and supported living services. At present VHA s services are concentrated in South Shropshire and West Yorkshire.

Vision Homes is now looking to appoint a new Chief Executive to lead and develop the organisation. Key competencies that Vision Homes is looking for include;

Leadership skills
Experience of developing, implementing and evaluating strategies, policies and procedures and quality assurance mechanisms
Experience of working at a strategic level researching, developing and implementing new services
Experience of change management
An understanding of charity governance and Care Quality Commission compliance
An understanding of equality and diversity, risk management, health and safety at work and human resource management
An ambition to take full responsibility as CEO

Chief Executive Officer Vision Homes
Salary: 60,000
Location: The Registered Office is presently located in Birmingham but this need not limit potential candidates. A preparedness to travel to Shropshire, Bradford and other locations is required.

We encourage applicants who are from underrepresented groups with protected characteristics, as we value having a diverse pool of applicants to find the best candidate.

If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant Nick Shanks at [email protected]

For an informal and confidential conversation about this position, please contact Nick at the above address with your number and suitable times to speak.

Please note: responding to this advertisement will not in itself be considered an application. We will need a CV and a supporting statement addressing the full person specification in the information pack.

Closing date for applications: 9am, Friday 6th August 2021.

This exciting Head of NLG position has been created at the National Governance Association (NGA) at a critical time. Governance has risen on the political and school improvement agendas and this newly won tender, from the Department for Education, to deliver support to schools and trusts where it is most needed provides more opportunities for NGA to deliver our charitable objectives. 

We are looking for a knowledgeable and experienced individual to join our Professional Development Team as we are now able to offer Department for Education funded external reviews of governance to support those schools and trusts who need it most.

The Head of NLG will liaise with Regional Delivery Directorates, Local Authorities and Dioceses to identify eligible settings, and oversee the effective matching, delivery, reviews and recommendations made through the new NLG support service.

Managing a small internal team and a team of NLGs with a wide variety of expertise, they will ensure key objectives are met and that the service contributes to improved governance and therefore better outcomes for pupils.

This will be a challenging role where governance expertise in both maintained schools and trusts will be key alongside excellent networks and interpersonal skills with strength in project management and leadership.

Benefits of joining NGA include:
25 days annual leave + bank holidays
Pension contribution at 7%

Closing date for applications: 12:00 noon on Monday 9th August 2021

Location: Any of our UK Trust offices

This is a fantastic opportunity for an accomplished delivery manager to join The Prince’s Trust, leading the work of our Digital team.

Making an impact on young people is at the heart of what we do. Your role will help our digital team build amazing products for Young People that meet user needs, deliver against strategic objectives, and meet the required quality and compliance standards.

Most importantly you must believe in The Trust’s work, live our company values and fit in with our team’s positive, supportive and collaborative culture.

What you will do:

• Plan, manage and assume overall accountability for the delivery and ongoing optimisation of digital solutions for Young People including both continuous improvement and major change initiatives
• Work with senior colleagues in Technology and across the organisation to facilitate the solution design process to ensure that project requests can be effectively scoped, budgeted and signed off
• Take a hands-on role in leading the full delivery lifecycle; leading and demonstrating through actions and coaching what good practice looks like.

What we need from you:

• Excellent project delivery skills, with experience of delivery within hybrid waterfall and agile environments.
• Excellent knowledge of the technical development process and good practice, including an understanding of the importance of security, data protection, accessibility and safeguarding requirements
• Significant experience of managing a development team working on bespoke development and off the shelf products for online learning and online content repositories
• Strong collaborative and consultative approach working alongside a multidisciplinary digital team, including Product Managers, Business Analysts, Designers, Developers and Testers, as well as other specialist roles and functions across the organisation.

For more information and to apply, please go to our website. 

To be considered, you will need to add your CV and a covering statement as to how your experience fits the role criteria. We are currently receiving high volumes of applications, so we urge you to complete a supporting statement, otherwise, your application could be unsuccessful. We are advertising two Delivery Manager roles at the moment for two different teams. Please feel free to apply for both if you are interested in both and use your cover letter to explain any preferences.

CLCC Ltd is a counselling centre in the heart of Birmingham. For over 50 years we have been dedicated to providing a low cost first class counselling service for adults from Birmingham and the surrounding area. We are now seeking a Receptionist & Administration Assistant to help us deliver our service.

Job Description

Job Title:  Receptionist & Administration Assistant
Hours per week: 16 hours (variable shift pattern according to needs of service, including evening work up to 20.45 hours)
Rate of Pay: £9.50 per hour (real living wage).
Length Of Contract: 12 Months (with potential to extend - This is because the post is dependent on the financial restraints of a small charity)
Probation Period: 6 months, with a review after 3 months.
Location: Carrs Lane Counselling Centre, Carrs Lane, Birmingham, B4 7SX. In event of a lockdown some remote working may be required.
Line Manager: Counselling Service Manager.
Annual Leave: 5 weeks (25 days) and 8 public/bank holidays pro rata.

Main Duties:

1. Reception:
1.1  Respond appropriately and accurately to telephone, email, and face to face queries.
1.2  Maintain appointment & room bookings diary and ensure messages are relayed to counsellors and clients regarding any appointment cancellations or adjustments.
1.3  Conduct telephone assessment of clients and maintain client waiting lists.
1.4  Meet and greet all visitors / clients to the counselling centre.
1.5  Ensure Client Waiting Area is fit for purpose, and refreshments area clean and tidy and stocked appropriately throughout office hours.
1.6  Ensure counselling rooms have correct seating, an adequate supply of donation envelopes, tissues, and are kept fit for purpose at all times.

2. General Administration
2.1  Ensure all counselling document packs, and other relevant standard documentation are available for issue to counsellors as required, prior to any assessment or counselling session.
2.2  Ensure all Supervision logs are made available for clinical supervisors in advance of the group supervision meeting.
2.3  Assist the Centre Manager in operation of systems and procedures.
2.4  Open non-private post, deliver to the appropriate person and send standard responses when required. Receive and respond to electronic mail in a professional manner.
2.5  Report complaints to the Centre Manager
2.6  Produce and circulate correspondence and documents as requested.
2.7  Photocopying and filing.
2.8  In consultation with the Centre Manager and following written procedure, respond appropriately to requests for client information from outside agencies in accordance with the Data Protection Act and in consultation with Centre Manager.
2.9  Maintain office stationery and equipment
2.10  Maintain notice boards for clients and counsellors
2.11  Monitor housekeeping and security arrangements
2.12  Inform the Centre Manager of any health and safety risks

3. Digital Archive:
3.1  Scan all necessary documentation as directed to ensure the centre’s Digital Archive (including client counselling records, group supervision log scans, appointment diary scans and other centre documentation) is maintained.

4. Day to Day Running of the Counselling Centre
4.1  Assist counsellors to follow administrative procedures correctly.
4.2  Assist trainee, probationary and volunteer counsellors and clinical supervisors with administrative enquiries.
4.3  Inform the Centre Manager of any situations where a counsellor is not complying with the Counselling Centre’s administrative procedures
4.4  Communicate to the Clinical Supervisor and the Centre Manager any issues relevant to a counsellor’s non-attendance at group supervision e.g. illness, sabbatical

5. Management Information
5.1  Monitor and record counsellor/client caseloads, duty commitments, attendance at supervision and continuing professional development (CPD) workshops.
5.2  Record any statistical information that may be required by the Centre Manager.
5.3  Maintain any records necessary for compliance with the British Association of Counsellors and Psychotherapists (BACP) accreditation.
5.4  Inform the Centre Manager when a volunteer or staff member’s Disclosure and Barring Service (DBS) check is due for renewal

6. Finance
6.1  Maintain petty cash float, and present all petty cash claims to Manager for approval before claims are paid.
Maintain up to date record of all petty cash purchases and payments.
6.2  Administer bookings and payments for a room hire operation for private counselling practice in consultation with the Centre Manager.
6.3  Assist the Treasurer to maintain accurate register of HMRC Gift Aid scheme participants and amounts paid and assist in the processing of the annual submission to HMRC.
6.4  Collect monies from remote clients (for example, Assessment Fees and donations/contributions for counselling sessions.).

7. Liaison with Carrs Lane Conference Centre
7.1  Organise room bookings for Counselling Centre activities, as requested by the Centre Manager.
7.2  Maintain record of conference centre room bookings and costings.
7.3  Ensure compliance with Conference Centre security requirements.
7.4  Ensure Counselling Centre Manager is informed about any building work affecting the Counselling Centre

8. CLCC Ltd Standard Entry Training Programme, Advanced Level Entry Programme and
Trainee Placements
8.1  Assist the Centre Manager with answering applicant queries and sending out documentation.
8.2  Assist the Centre Manager with arrangements for the recruitment and selection of trainee placements, including arranging interviews and reference checks.
8.3  Assist the Centre Manager with arranging the delivery of induction training.
8.4  Assist new counsellors with administrative issues

9. Continuing Professional Development
9.1  Support the Centre Manager in co-ordinating continuing professional development workshops, including room hire, refreshments, meeting and greeting the training provider, attendance records, feedback sheets, payments.
9.2  Attend training sessions and undertake training in line with the organisation’s training and development policy.
10. First Aid
10.1  Ensure that the first aid box is readily available and that the stock is up to date.
10.2  Act as First Aid Responder (Training will be provided).

 11. Other
11.1  Please note that there may be some lifting and moving of furniture, boxes, copier paper, water jugs, and other heavy items. When handling any heavy items, the CLCC Ltd Health and Safety Policy must be adhered to.
11.2  Perform any other duties as requested by the Centre Manager commensurate with the level of the post.

Sandwell - with homeworking

This role sits within our Youth Impact Directorate. The Volunteering Coordinator is the key central support for volunteer recruitment and the wider volunteer journey at The Children’s Society, recruiting, supporting and managing volunteers with everything they need to be involved effectively. This is a varied and rewarding role, working with volunteers to ensure that together we can achieve the maximum positive change for children and young people. 

WHO WE ARE LOOKING FOR

We are currently looking for someone who is passionate about volunteering to join our dynamic, ambitious and child centred team.

A key part of this role will be your ability to communicate, network and provide excellent customer service to a variety of stakeholders, from people enquiring about volunteering roles to colleagues in every area of the organisation. You will support volunteering related matters and be comfortable challenging the status quo to always deliver maximum impact in all that you do.

KEY SKILLS AND COMPETENCIES

In order to be successful in this role, you must be able to:

• Demonstrate experience and understanding of recruiting, assessing and training volunteers to high standards
• Have knowledge of providing support and supervision of volunteers within best practice and compliance with policies and procedures
• Have understanding of matching volunteers with families/children and young people is essential
• Demonstrate exceptional communication skills and have experience of networking to develop and maintain positive and professional relationships with all stakeholders
• Have a drive to be inclusive of all, recognising the value in a diversity of backgrounds, perspectives and approaches
• Be organised, with experience of managing and maintaining records and providing reports and monitoring.

The Children’s Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children’s lives happier and safer. 

Every day we’re changing the lives of children in this country for the better – and with your help, tomorrow we can be there for even more. 

The Children’s Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Closing date: Midnight on 3rd August

Birmingham Botanical Gardens is looking for a new Head of Operations to join our important charity.

The role of Head of Operations is a crucial position within the Birmingham Botanical Gardens (BBG, registered charity number 528981). This is a permanent position with the post holder reporting to the CEO as an active member of the Senior Management Team. The post will work closely with the Head of Finance and the Development Director to drive forward the ambitious future of the charity. 

This position is a new senior role within BBG and will be responsible for achieving targets for annual operating income from visitors, membership, retail and events, together with measuring and raising overall visitor satisfaction. 

As the organisation plans major investment in BBG’ s buildings, site and organisation, the Head of Operations will be an essential member of the Team, taking responsibility for delivering improvements to visitor experience on the site and increasing income.

The Head of Operations will work closely with the Senior Management Team, Trustees, charity staff and third-party contractors, taking responsibility for BBG’s day-to-day operations, maximising income from admissions, membership, retail and events and for meeting targets for visitor growth and development. 

As part of this role, you will be responsible for ensuring that commercial activity delivers best value and financial returns for the charity, whilst also helping with the general management and improvements of the site, buildings, and gardens to ensure an excellent and safe visitor experience. Working with the wider BBG team, you will also seek to realise existing and grow opportunities for income generation and visitor growth. 

Key areas of work will include: 

• Visitor and commercial operations 
• Marketing and communications
• Events
• Staff management and volunteering
• Buildings, facilities and health & safety 

This is a crucial new position within the charity, and we are looking for a passionate, experienced candidate who can bring a range of skills and high energy to BBG.

To find out more and recieve a copy of our recruitment pack visit our website.

Creative Digital Producer

This is a fantastic opportunity to promote all facets of our clients programme by leading on a range of creative digital content. The purpose of this role is to produce high quality, fresh, contemporary and original digital content that maximises participation and brand awareness across their activities from exhibitions, music, theatre, cinema, community and learning and participation to corporate and commercial events.

They are keen to use digital communication to build a stronger relationship with artists and audiences, to offer greater insight into their diverse work.

Creative Digital Producer Responsibilities:

Create content -

• Work across various teams to develop and coordinate use of digital technology and ensure that this is embedded throughout all aspects of the organisation.
• Lead on digital/live streaming events, for our client and its commercial clients/creative partners during hires and special events.
• Work with technical staff, and external contactors to produce video content to support their artistic programmes.
• Contribute towards programming meetings to digitally amplify the profile of their artistic programme and audience experience e.g., through documentation of exhibitions, filmed interviews, downloadable resources, live online screenings, social media content and events.
• Work with the Creative Learning Producer and technical teams to deliver blended learning and build an additional online resources and options for students.

Administration -

• Ensure high quality digital accessibility for all their digital products e.g., websites, video content and other digital tools and technologies are accessible.
• Develop strategies for tracking and monitoring the reach/impact of digital content for regular evaluation and reporting purposes and to inform future strategy.
• Deliver within budget and to agreed targets and timescales.
• Operate in accordance with their employment, Health and Safety, Safeguarding GDPR, Equal Opportunities and other practices, policies, and procedures.
• Ensure that all digital projects meet the highest standards in cybersecurity and GDPR Compliance.

Creative Digital Producer Requirements:

• Strong experience of digital project management, including managing deadlines, resources, people and budgets in an environment of competing priorities.
• Experience working with and managing external web developers and digital content creators with a good understanding system design, development process and integration of systems.
• Experience of developing/ producing digital content for public spaces and audiences.
• Understanding of accessibility compliance.
• Technically competent and computer literate with a willingness to learn new skills and understanding a variety of software, including Microsoft Windows, Office 365, Adobe CC (Including Premiere Pro, Photoshop, DaVinci Resolve).
• Excellent understanding of online platforms and tools, CMS Systems (WordPress, Craft Cms) spiffily Around Website digital content creation and editing.
• Ability to demonstrate creative flair and aptitude for content creation and editing.
• Awareness of current and emerging digital platforms.
• Media production skills including photography and film camera work, photo and video editing, live streaming knowledge and skills and graphic design skills.
• Media production skills include photography and videography work, photo and video editing, including live streaming and graphic design.
• Experience in data analysis and reporting.
• Be committed to an equal opportunities policy for our client.

About our client:

It is an exciting time to join them as they plan for their 60th anniversary celebrations in 2022. Based in the beautiful surroundings of Cannon Hill Park, Birmingham, they’re a popular arts organisation that pre-COVID welcomed 1million footfall annually into their venue, their ambition is to expand this reach beyond their walls with an improved and dynamic online presence.

Location: Birmingham B12

Contract Type: Permanent

Hours: Full Time, 37.5 per week

Salary: £25,481 per annum

Closing date for applications: Midday on Monday 16 August 2021.

Interview date: Wednesday 25 August 2021.

You may have experience of the following: Creative Digital Producer, Digital Content Producer, Audio Visual Producer, Video Production, Senior Producer, Film Producer, TV Production, Content Producer, Creative Video Producer, Video Editor, Content Manager, etc.

Ref: 100910

Head of Research & Evaluation
Salary: £40,850 – £43,000 per annum 
Hours: Full Time – 37.5hrs per week
Based: at our office in Leicester with agile home working

About Us 
The RAF Association exists to support the RAF community across a variety of services.  We are a group of Charities with our main body being the RAF Association. In addition, we have several smaller subsidiary organisations, which are all linked to our strategic priorities to positively impact the lives of serving personnel, veterans and their families. We are proud to have supported over 81,000 members of the RAF community in the last year with both practical and emotional assistance, despite the many challenges presented to us because of the pandemic. Our focus for 2021 and beyond is to continue to deliver our existing services, in addition to developing new services that are both sustainable and effective.

About the role 
Our welfare team are placed at the heart of what we do.  The Head of Research is part of our extended management team, reporting to the Director of Welfare.  You will work collaboratively with your peers, Directors and Trustees to continue to embed an evidence-based culture. This role is the Association’s subject matter expert, providing professional advice, expertise and leadership on all aspects of research and evaluation.

What we need from you 
The successful candidate will have experience of working in partnership to develop and deliver impactful research projects. Experience of managing existing, and developing new external relationships is required, alongside proven experience of leading and developing team members.

You will be an experienced research professional with a passion for ensuring that research and data is at the heart of decision making. You will have a strong desire to voice your observations around service performance and identify key messages from your data to the wider organisation, to drive and inspire action. Overall we’re looking for someone who is values driven in their behaviours and committed to using their expertise to really make a difference.

Why join us? 
This is an exciting opportunity for a values driven senior professional to be part of a compassionate and caring organisation with such an impactful agenda. We’ve weathered the Covid storm incredibly well and our passion and commitment are as strong ever. If you’re looking for an opportunity to use your robust experience within a structure that is both agile and worthwhile then we’d love to hear from you.

Closing date: 1pm Friday 13th August 2021
First stage interviews will take place via Microsoft Teams

If you would like to apply for this position, please click the apply button and attach your CV and covering letter outlining your key strengths against the job description (attached to help your application). It will be sent automatically to us.

The RAF Association is a Disability Confident Employer.

No agencies please.

Service Delivery Coach

We’re looking for an enthusiastic and motivated individual to join the Locality Impact directorate as a Service Delivery Coach in London.

Position: Service Delivery Coach

Location: Homebased London with extensive travel across the service area

Hours: 28 hours per week

Salary: Salary circa £22,000 per annum (inner London weighting £2,639 per annum or outer London weighting £1,404 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 August 2021

Interview Date: To be confirmed

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

Reporting to the Service Delivery Lead, the Service Delivery Coach will empower Stroke Support Coordinators to take ownership for the continuous improvement of quality and consistency of the services we provide. Whilst a coaching style will be appropriate for many aspects of the role, there will be occasions where strong leadership and management will need to be demonstrated to ensure coordinators are maintaining compliance of the services against organisational and contractual policies and procedures and addressing performance related issues. Coaches may be required to work across locality boundaries.

Key responsibilities will include supporting and empowering coordinators through a coaching ethos to:

• Deliver high quality stroke support services, ensuring stroke survivors and their carers receive the best possible support to rebuild their lives after stroke. 
• Identify gaps and respond to opportunities for service growth.
• Identify and address capability gaps and build volunteer capacity where required. 
• Build strong relationships with key stakeholders.
• Understand and be responsible for the active monitoring of data quality, reporting and service delivery against their national and local key performance indicators.
• Effectively manage service volunteers.

The role is responsible for day to day line management of coordinators.

About You

As Service Delivery Coach you will have experience of:

• Supporting remote teams with paid staff and volunteers using a coaching style of management.
• Using relevant knowledge and awareness of health and social care systems, ideally within the stroke pathway.
• Managing performance improvement.
• Championing diversity internally and externally.
• Effectively balancing a number of competing priorities.
• Using excellent communication skills.

The ability to travel extensively across the locality is essential to be able to fulfil the requirements of the role. To fulfil the requirements of the role you must abode and have the right to work in the U.K

You will be asked to submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state the reference to the role you are applying for and any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Service, Service Delivery, Service Delivery Lead, Service Manager, Service Delivery Manager, Locality Impact, Volunteer, Volunteer Manager, Volunteer Coordinator, Volunteer Engagement, Volunteering Manager, Impact, Impact and Engagement, Impact and Engagement Lead, Impact and Engagement Manager, Impact and Engagement Officer, Community, Community Engagement, Social Care, Care, Health, Disability, Outreach, Community Outreach, Programme, Programmes, Stroke, Charity, Impact, Impact and Evaluation, Coach, Coaching, Mentor.

European Food Business Account Manager

We are now looking for a highly personable and skilled account manager to join the European Food Business team. This is an established team, responsible for improving animal welfare standards and developing sustainable supply chains across the global food industry. The right candidate will champion our cause, using our well-respected tools and credible resources to develop, grow and deliver science-based solutions through corporate engagement.

Compassion in World Farming International HQ is located in bright, modern offices; just 2 minutes’ walk from Godalming mainline station (45 minutes from London Waterloo). Regular international travel mainly in Europe will be required and potentially also to the wider, geographical regions dependent upon opportunities.

This is a vital role within Compassion’s Food Business Programme and offers a unique opportunity to make a lasting impact for farm animal welfare within a dynamic and influential global organisation.

European Food Business Account Manager Requirements:

The right candidate will have a proven track record of account management, be a strategic thinker capable of driving change externally by identifying and implementing ‘win-win’ solutions. You will need to be an influencer, a networker and capable of business development. Importantly, there is plenty of scope to bring your own creativity, voice, and novel approach to driving change for farm animals. The role is embedded in a strong team with a multitude of expertise and skills to support and excite you - if you are ready for a challenge and can make a difference then we’d love to hear from you.

Please see our website for a full job description and person specification.

Please complete the online application form and upload your CV and tailored covering letter detailing how you meet the person specification of the job description.

About Compassion in World Farming International:

Compassion in World Farming International is the leading international farm animal welfare charity, campaigning to improve the lives of millions of farm animals through advocacy, lobbying for legislative change, and positive engagement with the global food industry. Our established international Food Business programme aims to raise baseline standards for farm animals by securing commitments, ensuring compliance and facilitating implementation of higher welfare policies and practices. In addition, we aim to drive corporate meat reduction strategies and targets in line with planetary health requirements, via our newly launched Rethinking Food workstream.

Our work is based on scientific evidence and best practice and as such we are recognised as the credible partner on farm animal welfare to the major food retailers, food service companies, manufacturers and producers.
Compassion in World Farming International is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and lived experience, and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

Please note that the remuneration quoted is for a UK based employee. This may be adjusted for other European countries as appropriate and in line with our country office benchmarking.

No Agencies please.

Location: The post could be based in England, Netherlands or Poland

Contract: Full time post. Permanent

Salary: £32,000 to £38,000 UK salary (dependent upon experience)

Closing: Sunday, 5th September 2021. We would like applications as soon as possible as these will be reviewed regularly and interviews may take place on a rolling programme.

Interviews: Planned for 8th, 10th & 13th September.

You may have experience of the following: Food Business Manager, Business Development, Account Manager, Partnership Manager, Corporate Engagement, Animal Welfare, Lobbying, Charity, Charities, Not For Profit, NFP etc.

Ref: 101 259