Vacancy Reference Number:
HOHR/FS/UK-R1
Position title:
Head of Human Resources
Reports to:
Deputy CEO
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
And
Remotely
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
(Up to) £44,000.00 per annum (commensurate with experience)
Terms of Employment:
18-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)
Application Process & Closing Date:
Send an up-to-date CV and supporting Covering Letter by Email by no later than Wednesday, 17th February 2021
Approx. Interview & Role Commencement Date(s):
Interviews: W/C 1st March 2021
Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold a Zoom Interview with Muslim Hands.
About Us:
Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.
Role Overview:
Reporting directly to the Deputy CEO, this pivotal new role will drive culture change across the charity, ensuring our change programme is underpinned by a coherent, long-term and practical commitment to building all aspects of a modern, diverse, capable workforce. In this exciting and wide-ranging role, you will deliver our strategies.
This is an exceptional opportunity for a high calibre, big picture thinker with considerable experience of advising Chief Executives and Boards and whose experience combines both strategic and operational leadership ability. You will be skilled in driving and embedding organisational effectiveness and cultural change in line with organisational strategies. With a demonstrable track record of delivering strategic impact, your approach to leadership will embody five core leadership traits: academic, learning, adaptable, inclusive and trustworthy.
Main Responsibilities:
- To act as the authoritative People Strategy adviser to Muslim Hands and, where necessary, supporting the CEO in engaging with Trustees and governance Committees on key People issues, risks and priorities.
- To be a powerful advocate for Muslim Hands ambitions for workforce development and capability (paid and unpaid) by creating a visible personal leadership presence in all aspects of workforce development and culture change.
- To devise and deliver a transformative and innovative people and cultural change strategy that aligns fully with our values and Muslim Hands Strategy and sets us apart as a great place to work.
- Be an active, effective and accountable member of the organisation, exhibiting strong leadership, leading by example.
- To establish the development of our organisational learning and development agenda.
- To formulate credible proposals on all strategic considerations for our people and organisational culture – with a particular focus on increasing our equality, diversity and inclusion at all levels across the charity.
- To coach the senior leadership team as necessary, ensuring expert support is put in place that drives high standards of leadership, talent development and employee engagement.
- To create and lead a People and Culture style Human Resources function that is recognised and valued as a centre of excellence in delivering our strategic goals and organisational development priorities, offering relevant expertise and, proactively sharing insights that add value.
- To ensure all contributions from the Human Resources team fully meets expectations including quality of People Policies, Talent acquisition, Compensation and Benefits. Employee Relations and support to Senior Leadership roles.
- To exhibit Muslim Hands core values.
- To deliver and lead a People Strategy focused on culture change and organisational development intervention which creates a progressive, agile, dynamic workplace experience and environment for the future which enhances employee engagement and wellbeing.
- To work with colleagues to identify the skills, knowledge, and capability and culture of Muslim Hands needs to deliver future plans.
- To implement new talent management and wider learning programmes at all levels which align with our ambition to be a ‘learning organisation’, engaging our people to fulfil their potential, perform better and want to stay longer.
- To keep under constant review the charity’s approach to pay, reward/recognition and benefits to ensure we attract, recognise and retain talented paid and unpaid colleagues who are committed to Muslim Hands mission.
- To lead a department that provides an effective business-focused employee relations approach.
- To lead the charity’s approach to performance management, focusing on inspiring, equipping, empowering and rewarding colleagues to meet and exceed expectations.
- To ensure that paid and unpaid colleagues have access to appropriate support to maintain their personal wellbeing and maximise their contribution.
- To ensure that all other people and volunteering policies and procedures are as robust and efficient as possible; are legally compliant, fit for purpose and take account of emerging external risk factors and support delivery of the Strategy.
- To use data proactively to improve our organisational performance and encourage business-focused decisions.
- To ensure meaningful people insight (including through regular Employee Opinion Surveys) is provided in order to assist the Chief Executive and SMT in decision making and planning.
- To keep up to date with relevant Government policy proposals and legislation, and the best practice of relevant organisations, ensuring that the charity complies with legislation and adopts prevailing best practice wherever feasible.
- To act as a professional role model that inspires, motivates and enthuses staff within the team and more widely across the charity, promoting a culture of learning, professionalism, collaboration and innovation, celebrating successes and encouraging ambition and achievement.
- To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct.
- To support with Fundraising activities from time-to-time, committing to partake in fundraising activities and ensuring the availability of staff during our peak periods.
- To undertake any reasonable responsibilities as required by Line Manager.
- To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices.
Note: This job description will change from time to time due to changes within the Organisation as well as the updating of procedures within your department. If there is a major change to your role then a new job description will be produced.
About the Successful Candidate:
Essential:
- Ability to demonstrate current eligibility to work within the United Kingdom
- Must be able to either:
- Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
- Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
- Uphold Muslim Hands’ Organisational Values
- Hold a relevant Postgraduate or Master’s degree in Human Resources Management or equivalent (Level 7) with proof of Suitable HR related experience
- 7+ years' experience in HR, with a minimum of 3 years' experience in team management / in a senior leadership role
- Expertise in Employee Relations, Employment Legislation, Policy and Procedure and the ability to recruit and train new staff and instil highest standards amongst new employees
- Thorough knowledge and understanding of current UK Employment Law
- Extremely confident communicator with the ability to easily build relationships, rapport and trust with all types of people at all levels of the organisation.
- Experience in leading a People Operations or Human Resources functions.
- Previous experience of leading operational change programmes within a HR environment
- Ability to work collaboratively with senior stakeholders and programme leads to deliver results on time, on budget and to high standards.
- Able to make connections across the organisation and provide support and challenge, working collaboratively across functions.
Desirable:
- Associate member (or higher) of the CIPD with evidence of continuous personal development
- Track record in developing and delivering HR/ People and Culture strategy and of advising HR managers and senior staff
- Previous experience of working closely with an Exec Board member, delivering clear communications on their behalf.
- Working knowledge and experience within a similar Role
- Working knowledge and experience of working within an International NGO
This is a very rewarding position for the right person. If you feel this is you please send your CV with a cover letter explaining why you feel you are suitable quoting the above reference number!!
Deadline for applications is Wednesday, 17th February 2021, however, we reserve the right to end the application procedure early should the right candidate be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
In 1993, a community in Nottingham, moved by the devastation of the Bosnian war, sprang into action. A small group of volunteers began collecti... Read more
The client requests no contact from agencies or media sales.
In Memory Fundraising Officer
Full Time 37.5 hours per week (flexible and part time working by agreement)
Salary up to £30,000
Leeds Hospitals Charity
Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. The Trust comprises seven hospitals and a dental institute, including Leeds General Infirmary, St James University Hospital, Leeds Children’s Hospital and Leeds Cancer Centre. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We’re passionate about healthcare and about making our hospitals amazing.
The Role
This is an exciting new role giving the successful candidate the opportunity to develop our In Memory offering. The role reports to the Head of Individual Giving and will work closely with the other members of the Fundraising team, Leeds Teaching Hospitals Trust staff and volunteers.
The focus of this role will be to champion In Memory Giving both internally to Hospital teams and volunteers and externally to the community and local businesses.
Responsible for the delivery of a new and sizeable income stream, this role will identify, develop and implement plans to maximise income and ensure a regular flow of income to achieve annual targets.
The Person
We are looking for someone who has:
- proven experience of in memory fundraising /marketing in a product management or development role,
- developed new, audience-led products and propositions, and monitored their ongoing effectiveness,
- experience of fundraising and stewardship with a passion for supporting in memory donors.
You will:
- be highly organised, detail focused and sensitive when leading on our In Memory Giving programme,
- be an innovator and be able to creatively market this important aspect of fundraising,
- have excellent communication skills with the ability to empathise and build relationships.
To apply for this position please send a copy of your up to date CV with a covering letter.
Closing date for applications is Monday 1 February 2021.
Vacancy Reference Number:
DCHDO/LCC/FR/UK-R1
Position title:
Donor Care Help Desk Officer
Reports to:
Call Centre Manager
Location:
FLEXIBLE – with frequent attendance Required at Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
Up to £22,000 (depending on experience)
Terms of Employment:
Permanent Contract (with a 6-Month Probationary Period)
Application Process & Closing Date:
Send an up to date CV and supporting Covering Letter by Email by no later than 24th January 2021
Approx. Interview & Role Commencement Date(s):
Interviews: As and When Suitable Candidates Identified
Start: ASAP thereafter
NB: -
- Strong Applicants may be contacted sooner, ahead of the closing date, to hold Zoom or Skype Interview with Muslim Hands
- Please include your Skype ID in your application.
- Muslim Hands reserves the right to end the application procedure early should the right candidate be found ahead of the ‘closing date’ [24th January 2021].
Donor Care Help Desk Officer
Muslim Hands is an international NGO working in over 40 countries around the globe. We are looking for a talented and enthusiastic individual to join our Donor Care team as a Donor Care Help Desk Officer.
We receive a large number of queries from donors and the general public whether via email, the website or other channels.
As a Help Desk Officer you will be responsible for:
- Managing all donor communications
- Working with others in the Donor Liaison and Contact Centre teams
- Ensure Donor queries are dealt with in a timely and professional manner.
- Drafting responses
- Escalating issues that require assistance from other staff and other related duties.
This a busy job in a fast-paced environment and is well suited to those who enjoy multi-tasking and striving for 100% donor satisfaction.
This job involves heavy use of our help desk software.
Training will be provided but you should be able to demonstrate strong technical skills.
Essential Requirements:
- Ability to demonstrate current eligibility to work within the United Kingdom
- Must be able to either:
- Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
- Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
- To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
- To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
- To undertake any reasonable responsibilities as required by Line Manager
- To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices
- Customer / Donor Service experience
- Good time keeping and organisation skills
- Strong technical skills
- Confident and pleasant communication skills
Highly Desirable:
- Be well versed in different fundraising requirements and strategies.
- Similar NGO/Charity experience
If you feel you meet the above criteria and you have a strong commitment to Muslim Hands values, goals and beliefs as well as a desire to improve all of our donors' experiences please apply!
NB:-
- This Job Description / Specification is illustrative and non-exhaustive in scope.
- The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.
- Strong candidates applying from outside of London will be considered as this position could work remotely with occasional travel to the office if deemed necessary.
- Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
In 1993, a community in Nottingham, moved by the devastation of the Bosnian war, sprang into action. A small group of volunteers began collecti... Read more
The client requests no contact from agencies or media sales.
Are you looking to apply your skills to a passionate network committed to positive change? Are you interested in helping groups to develop and learn? Can you pull information together, work as part of a team and support volunteers? Are you comfortable working online as part of a distributed team? Are you willing to start small and help to grow the network, and the role? Are you looking for a flexible working pattern in an organisation committed to good People Care? If so, read on!
Who are we?
The Permaculture Association works to empower individuals and communities to design their homes, gardens, farms, businesses and whole lives in order to collectively generate a sustainable future. By putting ethics first and using natural systems as a model, there are simple and innovative ways to live fairly and sustainably now and in the future.
Our work is wide-ranging and varied, supporting permaculture education, research, networking and action. We are a growing charity, with 1700(+) members, and partnerships with organisations in the UK and internationally.
The Projects Network Development Officer role in a nutshell
We are seeking a projects network development officer to join our small and dedicated team. We work online using G-Suite, CiviCRM, Slack, & Zoom and other tools to enable us to collaborate and stay connected. Duties of the post will include:
- Projects network support, including hosting monthly Zoom socials for members of the Association's LAND network and wider projects
- Strategy and fundraising, including working with the network and CEO to identify and develop funding opportunities to further support this work
- Farming engagement support, including supporting members contributions to the Northern Real Farming Conference & Oxford Real Farming Conference
- Finance, admin, monitoring and evaluation, using our online co-working tools
- Communications & Events, including supporting and attending events, and providing news and updates to the Communications team and the website
Who we are looking for
As an inclusive employer and membership organisation, we want our staff team to better reflect the communities in which we live and work. Therefore we welcome applications from all sections of the community. We are committed to creating an organisation that recognises and truly values individual differences and identities.
We are a small team and we want someone who is conscientious and well organised, able to be flexible, responsive and positive, and passionate about support our practical permaculture projects network to develop and thrive.
What next?
Please read the full Job Description and Person Specification carefully, and get in touch if you have any questions or would like an informal discussion. The application form and all supporting information can be found via our website or attached here. We look forward to hearing from you.
The Permaculture Association is working to radically and positively change the way we live in the UK and actively supports a worldwide movement... Read more
The client requests no contact from agencies or media sales.
Location: Leeds (or home-based)
Hours: Part-time (3 days)
Contract length: 9 month maternity cover
Salary: £28,000 per annum
Children’s Heart Surgery Fund (CHSF) provides vital funding and resources to support the Leeds Congenital Heart Unit in providing life-saving medical equipment, parent accommodation for families and essential ward resources. At CHSF they recognise that caring for people with congenital heart disease involves so much more than just treating the heart itself, which is why they care for the heart, mind, family and future. If you are looking to develop your career within an organisation with a mission such as this, then this could be the opportunity for you!
We are recruiting a Corporate Partnerships Manager to join the team at an exciting time in the charity’s corporate fundraising journey. In this role you will be tasked with the exciting challenge of developing and managing a pipeline of successful and mutually beneficial corporate partnerships.
Working across specific campaigns you will be required to identify new corporate leads communicating with key contacts in order to encourage and motivate them to engage with CHSF in a meaningful and beneficial way. You will also be required to nurture the relationships with existing partners, providing them with regular charity updates and encouraging their ongoing support. You will be well supported in the position but will also have the scope and flexibility to demonstrate your own flair and passion when engaging with supporters.
To be considered for this role you will ideally come to us with experience working in a fundraising setting and a good understanding of the important elements of managing corporate relationships. We are also happy consider applications from individuals from a more corporate sales or business development background who are looking to apply their skills in a charitable setting. Integral to success in this role will be your ability to follow a specific sales / business development process and you will ideally have experience adopting a systematic approach to generating and managing leads. Perhaps most importantly you should be determined, reliable and organised with a methodical and flexible approach to work and be committed to the values and cause of this wonderful organisation.
This role is a part-time position covering a maternity period of 9 months. Due to the impact of Covid-19 the role is currently based from home but, when open, the offices are based in Leeds. For the right candidate we would be happy to consider someone based entirely from home.
The recruitment for this role is ongoing, and the position will close when a sufficient number of suitable applications have been received. If you wish to express an interest in this role, please apply directly or contact Charlie or Leanne at Charity Horizons for more information.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Leeds Hospitals Charity
Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. The Trust comprises seven hospitals and a dental institute, including Leeds General Infirmary, St James University Hospital, Leeds Children’s Hospital and Leeds Cancer Centre. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We’re passionate about healthcare and about making our hospitals amazing.
The Role
Leeds Hospitals Charity acting as the lead NHS charity in the West Yorkshire and Harrogate Integrated Care System is responsible for applying for and distributing £1.1m funding on behalf of national charity NHS Charities Together for one or more community partnership projects in recognition of the impact of Covid-19 on the wider community.
The Grants Manager will coordinate an exciting grants programme that is looking to award funding to strong, innovative strategic partnerships that will deliver a social return on investment. The funding represents an opportunity to address health inequalities that have been further exacerbated by Covid-19 in communities across West Yorkshire & Harrogate.
The Person
We are looking for someone who has experience of:
- grant management, ideally in a charity setting
- managing multi partner/collaborative projects
- developing impact evaluation processes
- project design, delivery and management over a sustained period
- producing high level reports and
- financial management, monitoring and reporting.
You will:
- be able to manage a wide range of relationships across a large geographical area
- be proactive, with a positive approach, identifying what is needed to sustain and support complex projects
- demonstrate excellent attention to detail with an ability to take a methodical and considered approach when evaluating and assessing application information
- possess excellent analytical skills able to interpret information and
- be an excellent communicator both verbally and in writing.
We are looking for an ambitious manager to take charge of our major growth plans to provide accommodation and employment for the homeless. Emmaus Bradford is a homelessness charity with a difference - we don’t just give people a bed for the night; we offer a home, meaningful work and a sense of belonging. The key requirements of the job are:
- To develop and implement a capital fundraising strategy
- To apply to suitable trusts and foundations for start-up funding
- To enhance and expand the retail offer and other income-generating activities
- To identify and acquire a suitable residential building
- To launch the Emmaus Companion offer - providing home, work and support.
We are looking for someone with experience in a senior managerment role with proven expertise in project management, fundraising and business development. Third sector experience and some knowledge of retail management are desirable.
Please refer to the application pack and job description for more details.
Emmaus is a homelessness charity with a difference. We don’t just give people a bed for the night; we offer a home, meaningful work and a... Read more