Contact Centre Officer Jobs in Leeds
COMMUNICATIONS OFFICER
Prosper Wakefield District is a charity and the largest independent grant maker in the Wakefield district, working to help people to live longer healthier lives.
Our vision is for a stronger, healthier, more equal Wakefield, where charities and partner organisations from all sectors work together to support people to thrive.
We want to recruit an experienced Comms Officer to help us shout about our amazing work, and the positive difference we are making to the lives of so many people across the Wakefield district.
If you’re a strategic thinker with excellent communication skills and a flair for marketing, we want to hear from you. Our new Comms Officer will help ensure our grant-making activities have the maximum impact; they will develop and drive our communications strategy and raise awareness of Prosper’s purpose with our wider partners.
Job Title: Communications Officer
Location: The office is based at 35 Peterson Road, Wakefield, WF1 4DU. The role will allow for some flexibility in hybrid & remote working, subject to agreement with your line manager. The role may require some travel within the Yorkshire and Humber region.
Hours: 21 – 35 hours. The role can be delivered on either a P/T basis (minimum of 21 hrs) or F/T of 35 hrs (generally 9.30am to 5.30pm Monday to Friday). The role can also be delivered on a Job Share basis. The role will require occasional working outside normal hours.
Benefits: 28 days paid holiday p.a. (pro-rata for P/T hrs). Pension contribution. Flexible working.
Length of contract: Fixed term contract for 2 years with the potential to become a permanent post.
Reports to: Philanthropy and Partnerships Manager
Liaising with: CEO, Prosper Charity Administrator, Trustees of the charity, wider partners.
Salary band: £29,000- £32,000 (pro-rata for P/T hrs) depending on experience and qualifications.
Closing date: 12 noon Tuesday 7th May 2024
Interviews will take place on Tuesday 21st May 2024
Applicants shortlisted for interview will be notified by Friday 10th May 2024
Start date: As soon as possible.
PROSPER COMMUNICATIONS OFFICER: JOB DESCRIPTION
The Communications Officer is a vital member of the organisation. As we experience unprecedented growth, we are looking for someone who shares our excitement and is ready to contribute to the next chapter of the charity’s journey.
Our Communications Officer will play a key role in promoting our mission, engaging supporters, and raising crucial funds to enhance our grant programmes. You will be at the forefront of promoting the impact of our grants; you will be engaged with our communities and partners, to create compelling and exciting content that resonates with our audiences. This role offers a unique opportunity to blend your marketing and communications skills to raise awareness, drive fundraising efforts and showcase our work.
By joining us, you’ll be part of a passionate and dedicated small team working towards a common goal of improving lives and contributing to the well-being of communities across the Wakefield district. We offer a supportive and collaborative work environment where your creativity and innovative ideas are valued.
Main duties of the job
Your role centres on shaping the charity's influential presence in the district and the wider region. You will:
· Develop a Marketing and Communications Strategy and deliver the charity’s communication and marketing plans, work closely with all team members to advise on the key narratives, best modes of communications and the target audiences.
· Provide strategic advice and guidance on communications to the Chief Executive and trustees.
· Produce high quality written and visual content for all communication channels.
· Create compelling content that evidences the social impact of our grants.
· Liaise with beneficiaries to gather stories and case studies showing how grants have been used, how they have made a difference. Share best practice via the website and through blogs and images.
· Update and develop the website and take responsibility for the content and upkeep.
· Manage our social media platforms (Facebook, LinkedIn, Instagram) and report on analytics.
· Ensure that digital marketing content aligns with Prosper’s brand identity and message.
· Look for new ways to raise our profile through social media, press and other forms of communication.
· Develop networking relationships with local, regional, and national press, and via partner’s websites, to share funding stories.
· Design any marketing materials and liaise with suppliers with regards printing.
· Produce a monthly e-newsletter to be delivered to stakeholders.
· Co-ordinate events and other promotional activities.
· Work alongside the Philanthropy and Partnerships Manager to engage with businesses and charities.
· Arrange for staff, trustees, and other stakeholders to take part in site visits to beneficiaries.
· Represent the charity at the Wakefield Funders Forum and Yorkshire Funders Forum and seek other networking opportunities.
- Build and maintain excellent working relationships with a range of key stakeholders including grants beneficiaries, trustees, funding partners, third sector leaders, health and statutory partners, elected members, and politicians.
- Facilitate effective internal communication within the organisation.
- Keep staff and trustees informed about key developments, events, and achievements.
· Other tasks, commensurate with the post, that the Chief Executive and Philanthropy & Partnerships Manager may deem appropriate (including occasional support for work that cuts across other areas of the charity’s work)
Person Specification
· Familiarity with the charity sector
· Excellent written and verbal communication skills
· Proficient in digital marketing tools and platforms, including social media management.
· An understanding of performance evaluation tools such as Google Analytics.
· Knowledge of, and skills in, social media management, with a focus on increasing reach and engagement.
· Experience of using Canva.
· Knowledge of communications, public relations, journalism and marketing communications techniques, approaches, and procedures
· Knowledge of using WordPress or similar to update the website and create new content.
· Ability to work collaboratively and independently, managing multiple projects simultaneously.
· Passion for the charity's mission and values.
· Must be able to work out of normal office hours when required.
· Must have a full UK driving licence and access to a vehicle.
The client requests no contact from agencies or media sales.
Senior Communications Officer
Location: Remote (with occasional travel)
Salary: £34,200
Length of contract: Permanent
Hours per week: 37
Interviews: 15th & 16th May
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Senior Communications Officer role:
As Senior Communications Officer, the successful candidate will be a creative, agile and impactful professional, who will play a pivotal role in shaping Women’s Aid’s communications campaigns, working closely with the Communications Manager and the Head of Media, Brand and Relationships. The successful candidate will take the lead on generating creative, engaging content and ideas for Women’s Aid communications – including major campaign moments and brand awareness. Working across all external channels, including traditional media and social media, you will curate compelling stories that build our profile and target key audiences in our mission to keep women and children safe from domestic abuse. You’ll be joining us at an exciting time, as we mark our 50th Birthday with some powerful campaigns and engagement.
Key duties and responsibilities of the Senior Communications Officer:
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To be the key communications officer representing the communications team, developing the key messaging of external campaigns, brand-building and communications for the organisation and developing public awareness of these.
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To lead on planning, drafting and implementing a communications plan for Women’s Aid key communications campaigns such as International Women’s Day, 16 Days, as well as wider organisational projects, incorporating press and social media and providing media support as required.
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To develop relevant media and social media contacts, as well as contacts in the sector, to maximise the reach and coverage of key communications campaigns as well as wider organisational projects.
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To work with colleagues to ensure the campaigns take an intersectional approach and centres the most marginalised voices.
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To work with a diverse range of survivor case studies and media spokespeople, including Women’s Aid member organisations, and to ensure they are treated in an appropriate and safe manner.
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To help identify both proactive and reactive media opportunities.
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To write blogs, news articles and promotional copy for Women’s Aid.
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To proof and typeset publications as required.
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To be part of the communications team out-of-hours on call rota for media calls.
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To line manage the Junior Communications Officer
What we are looking for in our Senior Communications Officer:
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At least two years experience working in communications/journalism/publications or similar.
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Experience of liaising with a variety of individuals and organisations of all seniorities, internally and externally.
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Experience of maintaining systems for information storage and retrieval.
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Experience of online communications/websites/social media, including Content Management Systems.
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Experience delivering public-facing campaigns with a range of stakeholders.
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Experience in getting effective PR results.
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Ability to produce high quality written material, for copy writing, copy editing and publicity materials, posters and press releases.
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Capable of translating complex information into audience-friendly messages.
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Ability to carry out a range of research and information-gathering activities.
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IT skills, including accurate data inputting skills, ability to use Microsoft programmes, understanding of Content Management Systems and troubleshooting simple website problems, and willingness to learn new packages and IT skills as required.
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Ability to communicate sensitively with survivors of domestic violence to discuss case studies.
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Ability to work on own initiative and prioritise work, work to tight deadlines and respond to urgent unplanned demands.
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An understanding of public affairs and the role that campaigning plays.
Benefits of joining us as our Senior Communications Officer include:
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Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
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Valuable Pension Benefits: a generous 7% employer contribution.
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Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
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Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
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Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
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Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
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Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).
NB:
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Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
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If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
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We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
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All posts, including remote posts, must be based in the UK.
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Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
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We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
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Please read our Single Sex Statement on the Women's Aid webste
Location: Home based with UK-wide travel, as required/on occasion
Contract details: 18 months, Fixed Term Contract
Salary: £32,500-£38,000 per annum (pro-rata)
Hours: Part-time (21-28 hours per week – to be discussed)
Directorate: Professional Services
Reporting to: Head of Finance
Responsible for: N/A
This is a new role working closely with the Head of Finance to support NFCC to manage our contracts and written agreements from drafting to completion. The role will work to support the wider staff team.
What you will be doing:
- Drafting and/or amending and negotiating contracts and other written agreements, such as Data Sharing Agreements, Confidentiality Agreements/Non-Disclosure Agreements, taking into consideration any relevant funding terms and conditions.
- Drafting and/or amending and negotiating other types of agreements from time to time as instructed
- Working with the NFCC staff team to produce relevant documentation required for procurement processes
- Completing research and due diligence checks on potential suppliers or partners
- Articulating, capturing and implementing contractual issues
- Negotiating contract terms with both internal and external entities
- Reviewing existing contracts and updating them
- Support contract owners to ensure effective monitoring of contractual performance
- Analysing risks associated with specific contract terms
- Creating language standards for new contract documents or existing ones
- Providing detailed reporting to the involved parties at the end of a contract
- Producing timely and relevant reporting on procurement and contract activity.
- Managing the insurance renewal processes for the organisation.
Who we are looking for:
A proactive, analytical individual with experience of draft contracts and other written agreements. You will need to have excellent attention to detail and be comfortable using MS Office applications and other IT systems such as Sage.
Applications from individuals looking for between 21-28 working hours are welcomed.
What you can expect:
We are people centred and focus on creating a positive and engaging working environment. Wellbeing, reward, recognition, and personal development are not just words we talk about, we put them into action daily.
We offer an enhanced annual leave allowance of 26 days (pro-rata) plus bank holidays, health care cashback plan, access to an Employee Assistance Programme and support flexitime working.
How to apply:
Please complete the application form linked from the ‘apply now’ button below. CV’s will not be accepted for this position.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
1. Background
The International Initiative for Impact Evaluation (3ie) promotes evidence-informed equitable, inclusive and sustainable development. We support the generation and effective use of high-quality evidence to inform decision-making and improve the lives of people living in poverty in low- and middle-income countries (L&MICs). We provide guidance and support to produce impact evaluations and associated formative evaluations; systematic reviews and syntheses, evidence gap maps and support for using that evidence in decision-making and capacity development. Our work encompasses a wide range of topics, sectors and themes, including but not limited to health, nutrition, education, agriculture, governance, microfinance, climate change, humanitarian interventions, and social protection. 3ie is registered as a non-governmental organization in the United States. It has offices in New Delhi, London and Washington, DC.
The Contracts and Compliance Officer will support 3ie’s efforts in contract, compliance, safeguarding and risk management guidance and oversight with an emphasis on providing direct billable compliance support to the FCDO Research Commissioning Centre (RCC). The Officer will work closely with various teams across the organization including project, business development, finance, and senior management teams to develop and implement compliance processes, tools, resources, and best practices, provide quality control, and build staff capacity in compliance and risk management. The Contracts and Compliance Officer will report directly to the Cost and Pricing Controller with informal reporting to the RCC Sr. Programme Manager.
2. Key Responsibilities
2.1 FCDO RCC Contracting, Compliance and Risk Management
- Draft, review, and negotiate contracts and grants for sub awardees delivering work under the RCC.
- Support strategies and systems to respond to FCDO and/or RCC project team requests for new research commissions, project related questions, and general advisory services providing information and interpretation on a broad range of topics including contract and subcontracting regulations, compliance procedures, management, and risk mitigation.
- Provide safeguarding leadership, including implementation of best practices for the RCC, review of downstream partner policies and practices, audit of safeguarding procedures, etc.
- Identify and propose mitigation strategies for RCC operational, financial, and other compliance gaps that pose risk to the project and/or 3ie.
- Review and provide guidance on proposed amendments to the RCC accountable grant agreement and daft RCC related subcontracts, sub-grants, amendments, services agreements, and independent contractor agreements.
- Draft and/or support development of approval requests and other donor correspondence related to procurement, grant, consultant, or other contractual actions.
2.2 Organizational Compliance and Risk Management
- Serve as the primary resource and subject matter expert on FCDO contracts, risk, and compliance to ensure quality control and guidance in order to maintain consistent approaches and implement best practices across 3ie’s FCDO portfolio.
- Stay updated on changes in FCDO and other donor rules, regulations, and industry wide compliance best practices.
- Support the development and implementation of 3ie internal policies and procedures to enhance contract and grant compliance. This includes but is not limited to reviewing, analyzing, and making recommendations to current policies, processes, and internal controls to ensure effective and efficient identification and mitigation of noncompliance and risks.
- Recommend improvements to the corporate authorities structure, file/recordkeeping processes, as well as support senior management in organizational risk management.
- Support the development and maintenance of a repository of contract and grant compliance best practices, innovative approaches, guidance documents, and tools.
- Contribute to increasing staff awareness and capacity of donor regulations, 3ie policies, tools, templates, and procedures through formal and ad hoc trainings and development of guidance materials
- Conduct internal compliance audits.
- Assist with ad hoc compliance related tasks as required.
2.3 Business Development
- Review tenders, assist with development of questions and/or responses to tends, and provide ad hoc proposal development needs ensuring consistency with corporate policies and strategies, relevant regulations, and FCDO requirements.
- Support review and negotiation process for new FCDO awards.
3. Qualifications and Skills
- Undergraduate degree in relevant field
- 3-5 years (Officer) or 5+ years (Sr. Officer) of experience in direct contract administration or compliance, preferably with FCDO and/or a mix of bilateral (USAID, GIZ, NORAD), multilateral (UN, World Bank), and foundations (BMGF, GAVI) in the international development context
- Strong knowledge and understanding of FCDO and/or other bilateral and multilateral rules, regulations, and policies required
- Experience with a wide variety of grants, contracts, and subcontract types and methodologies (commercial contracts, accountable grants, framework agreements, hybrid agreements/contracts)
- Experience managing payment by results or performance-based contracts.
- Experience developing and delivering participatory trainings on compliance, regulations, and policies
- Demonstrated experience in conducting internal compliance audits preferred
- Experience with various business development processes including cost and pricing, recruitment, contract negotiations, and/or writing preferred
4. Eligibility
We will recruit one or more individuals, preferably with the right to work in the UK.
3ie is an equal-opportunity employer committed to equality and diversity. We do not discriminate based on sex, age, religion, ethnicity, caste, sexual orientation or for being differently abled. We particularly encourage ethnic minorities and differently abled persons to apply.
5. Terms of Employment
Candidates should be available to start work as soon as possible. 3ie offers competitive remuneration based on location, experience and qualifications.
Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero-tolerance policy for any form of bullying or harassment in the workplace.
6. How to apply
Your application package must include the following*:
- A cover letter, highlighting your experience relevant to the terms of reference. It is mandatory to include information about your work authorization for the US/UK/ India, else it will be considered as incomplete;
- Curriculum vitae along with names and contact information for at least three professional references.
Applications will be reviewed on a rolling basis until the position is filled. Only the shortlisted candidates will be contacted.
*Incomplete applications will not be considered
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
SARSVL is looking for a highly skilled and experienced, self-employed charity finance professional to manage the day-to-day running of all financial aspects of the Charity’s work, in the freelance role of Finance Support Contractor. The role includes bookkeeping, financial reporting, accounting, banking and Company Secretarial work for the Charity.
We are a specialist voluntary sector organisation offering a range of services to women, girls and non-binary people (who feel our woman-centred approach is right for them) who’ve been through child sexual abuse (CSA), rape or any kind of sexual violence at any time in their lives.
Hours are flexible to reflect the workload at a particular point in the Charity’s year, but the current incumbent works on average about 20 hours per month. The role is home-based, with willingness and ability to meet in person in Leeds city centre up to 6 times per year (negotiable)
Fee level and fee payment arrangements will be discussed with the successful applicant.
Information about the Charity, the finance role, and how to apply are detailed in our application pack, which can be found on the recruitment page of our website.
If you decide to apply, please provide both an up-to-date CV and a SEPARATE expression of interest letter, which includes:
- The relevant knowledge, skills, experience and other attributes you will bring to the role (with reference to the person specification provided, preferably addressing the requirements in order, with sub-headings, to support the assessment process)
- The contact details for two other organisations or businesses you have provided with similar services, from which we can secure references
- The indicative details of your usual hourly charging rates
IMPORTANT: Applications that do not include a letter will not be considered.
Interviews will be held online and/or in person on Tuesday 7 May 2024.
The client requests no contact from agencies or media sales.
We're looking for a Senior Project Officer, to work in our Innovation and Practice team and support exemplary, agile project management across Involve.
This is an exciting time to join the Involve team. Alongside increasing public and political interest in our approaches, we are increasing the size and impact of our project work. We have a couple of new multifaceted projects which need really effective and agile project management. As a Senior Project Officer you will contribute to all aspects of our delivery, with a particular focus on project and programme management of larger projects. Your main focus will be on:
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Project management and delivery - core project management and logistics, running onboarding for participants, event management, analysis and reporting, and facilitation
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Building our project management approach further - supporting Involve to build our project management capacity and resources that are appropriate for our creative, inclusive processes and culture
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Project and programme design - working with project teams to design entire projects and processes which use deliberative, qualitative and participatory methods
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Project impact - recording and monitoring how our projects work, the kinds of impacts they have, and the ways they contribute to Involve’s mission.
This Senior Project Officer role sits in our Innovation and Practice Function. Our team’s daily work includes setting up, managing, designing, delivering and reporting on a wide range of participatory and deliberative processes, ranging from small scale, hyper-local community engagements to large, national, multi-event Citizens’ Assemblies and longer term projects. Our processes can be face to face, hybrid, or online, and often involve bringing together different groups from within the public with interested parties and experts from across government, business , academia and civil society.
In addition, you would work closely with our Capacity Building and Standards team to support their work helping others to deliver these approaches and contribute to our communications and advocacy work. You will also support fundraising for grants and projects, responding to tenders and writing proposals and building relationships with our funders, collaborators and clients.
We are looking for an excellent project manager, able to manage fairly large projects and task manage others at all levels to ensure smooth delivery. You will be great at managing relationships at all levels and working with others to get things done. Given the nature of our work we are also looking for public participation skills, or relevant or transferable expertise and an understanding of deliberative practice. That will enable you to design and deliver project management, and support facilitation that fits our work and enables you to contribute to advising our clients on designing and delivering effective engagement. It is critical that you are open to new ideas, a good team player, committed to shifting power and addressing inequities in our society and that you are passionate about furthering our vision. Experience of building project management capacity, fundraising and staff management is desirable.
Salary band: £38,975 - £43,584
Location: Flexible. Must be comfortable with committing to regular travel both for project work and Involve team activities. Must be able to travel across the UK.
Hours: Full time preferred, 35 hours per week, with flexible or part time considered.
Rape Crisis England & Wales works in partnership with three of our member centres to deliver the 24/7 Rape and Sexual Abuse Support Line. We lead on the digital infrastructure of the service, including the management of a Cloud Contact Centre and various internal systems used by Support Line operators and managers. The focus of this role is to manage and continually improve these digital products, working across the partnership to ensure that products meet the needs of the people that use them.
35 hours per week
£34,130 per annum
Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Facilities and Assets Manager.
The role is key to ensuring that our properties, equipment, and site-based assets are aligned to the highest standards of environmental, health and safety, fire and security standards and delivering against the Trust’s ambitious objectives.
You will safely steward the management of our growing facilities and assets, as well as being the initial point of contact for the Central Services department. You will play a key role in contributing to the supervision of our Nature Discovery Centres, offices and other premises, manage the complex array of assets situated on our 111 nature reserves including vehicle fleet, equipment etc and assist in ensuring that our health and safety management systems are being delivered and consistently improved.
You will need to have experience of facilities and assets management including the practical application of CDM regulations, emergency, health, safety and fire and security procedures. You will also need excellent IT sills, interpersonal and people skills, and experience of managing budgets, finances, projects and contracts/contractors.
How to apply:
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please refer to the person specification within the job description, and ensure you describe your relevant knowledge, skills and experience relevant to the role. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents prior to the short-listing process. Please DO NOT include any personal details (name, address etc) on your supporting statement.
Closing date: Monday 6 May 2024 (midnight)
Interview date/s: Tuesday 14 and Wednesday 15 May 2024
Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.
We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.
REF-213 273
Job description
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
We are seeking a Fundraising Coordinator (Individual Giving) to join our small but dynamic Fundraising team.
The role requires excellent donor care and stewardship skills. All forms of communication will be required including the proactive use of digital channels such as the website and social media platforms.
The Individual Giving Fundraiser will play a vital role in increasing income from our existing supporters. You will support donor acquisition as well as taking the lead on retention of our supporters across multiple channels including cash appeals, regular giving, lottery and in celebration giving. The role will also support the Head of Income in the delivery of a legacy and major donor program.
You will develop and deliver excellent stewardship programmes that drive retention by deepening audience understanding of the challenges that people affected by cleft face and the impact that their donations make. Using data and insight, you’ll deliver compelling campaigns, with people affected by cleft right at the centre. You’ll use creative tools and techniques to demonstrate impact and inspire future action.
The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.
How to Apply
Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.
Applications close: Monday 13th May at 12.00 (noon)
Interviews: Thursday 23rd May (via Zoom)
Start date: ASAP
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Urban Saints are looking to recruit a new Communications Manager to join the team. This is a critical role, where you will be taking a lead to ensure that Urban Saints' internal and external communications are as effective as they can be. You will manage the Communications Team to ensure effective delivery of our communications strategy that promotes the identity and values of Urban Saints. Working with all other branches of Urban Saints, you will also maintain overall responsibility for ensuring that Urban Saints communicates well with the wide range of audiences we are seeking to connect with.
The ideal candidate will be one who understands and is passionate about ministry, particularly with opportunities provided through communications. They will also be experienced and confident with all primary channels and tools within the communications and marketing arena. We are also looking for someone who possesses a strategic mindset who is able to act as advisor to the CEO on Communications and Marketing matters, and to achieve impact through partnership and networking.
When joining Urban Saints, you’ll enjoy benefits including:
- 25 days holiday (pro-rata) plus eight days bank holidays (pro-rata).
- Pension scheme: we contribute 6% to the Urban Saints pension scheme.
- Life assurance: you will receive life assurance cover to the value of four times your annual pensionable salary.
- Homeworking allowance.
- Eight Volunteering days (pro-rata): you will have an opportunity to volunteer for one of our events or a similar charity of choice.
The client requests no contact from agencies or media sales.
London: £70,995 to £87,781 | National: £68,407 to £76,800
The College of Policing is the professional body for the police service in England and Wales who work to share knowledge and good practice, set standards, and support professional development for police officers and staff. Although we're a small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles. We offer a supportive and inclusive environment for people to thrive.
This post can be based remotely with occasion travel to the headquarters in Ryton-on-Dunsmore (CV8 3EN) or regional offices including London, for individuals based close to an COP office then the team are in a couple of days a week. They offer extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.
The Head of Finance and Procurement will report to and work closely with the Director of Enabling Services leading the Finance Team. This team is highly competent, reliable, and experienced in what they do. A Senior Leadership role supporting the Chief Executive and Directors to lead, plan and implement the College’s agreed strategic priorities, ensuring products are fit for purpose and have the greatest overall benefit for end-users in policing.
The key responsibilities of the Head of Finance and Procurement will be:
- Engage, build and influence relationships with internal and external stakeholders providing strategic vision, leadership and accountability. Evaluate the impact of College policy, products and services to understand stakeholder impact and contribution to the College’s agreed strategic priorities Champion the efficient use of College resources and budgets
- Develop transformational strategy, policy and proposals to deliver the organisation’s agreed strategic priorities, utilising research and best evidence to apply rigour and challenge.
- Lead financial and procurement strategies and planning for the organisation, making appropriate and timely recommendations to the Executive and College Board
- Lead the overall management of day-to-day internal financial controls and assets including the detection and monitoring of fraud, and financial risk management
- Identify, analyse and manage strategic risks proactively, reporting, escalating and putting in place mitigation as appropriate and ensuring all risk assessment is timely, proportionate and balanced with the operational realities and requirements of policing
- Develop, lead and performance manage individuals through line management and/or matrix management arrangements as required, ensuring adequate resourcing is planned to meet objectives and that project and programme management disciplines support the delivery of key initiatives
The successful Head of Finance and Procurement will have:
- You must be ACCA, CIMA or ACA fully qualified finance professional
- Strong ability to build effective working relationships with internal and external stakeholders at all levels and work collaboratively to achieve objectives
- You will have led a team or teams during your career
- Strong ability to effectively challenge and influence others, including more senior colleagues and stakeholders, to ensure the right outcome is achieved
- You will have experience of managing budgets and forecasts, dealing with external stakeholders (such as internal and external audit), and have been involved in risk management and performance management
- Able to communicate with, engage and inspire others at all levels
Robertson Bell is exclusively partnering with the College of Policing to recruit a new Head of Finance & Procurement with the role based remotely or from one of the offices. The benefits package is generous including up to 31 days of personal annual leave and around 28% Employer contribution to pension.
Young Healthwatch supports young people aged 8-18 and up to 25 for vulnerable groups, to influence services in the Wakefield District through Young Lives, Healthwatch, and partners.
You will have at least 2 years of experience working directly with children and young people, with a proven ability to involve young people from diverse backgrounds in decision-making.
You will play a key role as Young Healthwatch Coordinator in a job share capacity to undertake the co-ordination of Young Healthwatch activities.
You will be responsible for the development of Young Healthwatch Engagement and Activity Programme for children and young people (8–25-year-old), ensuring they are supported to carry out their roles within Healthwatch.
We are looking for a flexible and creative hands on professional, who is versatile, well organised, positive and motivated. You will have experience of participation activities appropriate to children of different age groups, including children with Special Education Needs and disabilities, be values driven and committed to supporting children and young people.
Young Lives Consortium is a membership organisation supporting Voluntary, Community, Faith and Social Enterprise organisations and groups who work with children, young people and families across the Wakefield District. By working together, we achieve more, progress faster and deliver better services. Our current services include consultancy, training, support, project management, information, guidance and best practice support, our vision is to ensure those working with Children, Young People and Families achieve their goals through incorporating best practice.
In return we offer, a role for you to grow and develop, opportunity for training and development within the role, a competitive salary, an amazing environment to work in, within a fun, committed and hard-working team. With people who enjoy going to work every day!!
To improve the advancement in life of Children, Young People and families in need, by promoting the effectiveness and efficiency of VCSE organisations
The client requests no contact from agencies or media sales.
English for Action
Operations Lead
Salary: £23,595 (£39325 pro-rated) (likely increase from August 1st to keep up with inflation)
Hours: 22.5 (3 days) per week
Location: Work from home, with occasional meetings in London required (travel at employee’s expense).
Duration of contract: permanent
Closing date for Easy Apply applications: Tuesday May 7th, end of day
Closing date for further applications: Wednesday May 15th, end of day
Interviews to be held on: Friday May 17th in the afternoon
Reporting to: The trustee HR subgroup and a line manager on the Executive Team
The role at a glance: Leading on EFA’s operations, with particularly emphasis on financial management and HR support for our small team of (currently) 8 employees. You’ll develop and administer our People policies, practices and culture to support EFA as a happy, equitable place to work and an effective mission-focused organisation. Scope for both day-to-day care for our systems and creative improvement of how we do things. In addition, to oversee EFA finances; payments received and paid, budgeting, monitoring any financial risks and advising with records/reports to the board of trustees and staff team on a monthly basis. Read more about the role.
You at a glance: You’re passionate about the community organising and education work we do with migrants in London and the radical participatory ethos of EFA London. You bring strong experience of ‘People work’ and governance of groups or organisations (whether paid or unpaid), with an interest in how to bring the best of conventional operations practisce into a team interested in a more equal distribution of power. You’re a ‘people person’, combining strong communication skills with a strategic eye on moving towards solutions. You’re committed to anti-oppression and promoting healthy workplaces for staff. You have a fastidious approach to the administration which underpins all of this.
About EFA
English for Action provides free, participatory, and empowering English language classes (ESOL) for migrants in London. Our classes are spaces to build community and support students to organise collectively around issues like employment and housing rights. Our work currently supports around 500 adult migrants across London. We’ve become a national centre of good practice for a radical participatory approach to ESOL, informed by the work of Paulo Freire, and we share this approach through trainings, research and partnerships.
Organisation: We are a staff team of 8 people supported by a larger team of volunteers and 9 trustees. EFA promotes shared leadership and collaboration and we aim for our organisational structure to reflect this. In the last 4 years we’ve transitioned away from having a CEO to an executive team to oversee operations and decision-making - which you could be elected to join following your probation period. We’re still in transition and there is scope to make a real contribution to developing innovative practice within our workplace. As a charity, ultimate responsibility for, and control of, the organisation lies with the Board of Trustees.
EFA employee benefits include:
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Pension scheme with employer matched contribution, currently at 6%.
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Pay rises in line with inflation wherever possible (we have a flat pay structure)
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Tech and cycle scheme
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Flexible working possible based on your needs
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Continuous Personal Development actively encouraged and training opportunities explored.
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Enhanced annual leave: starts with 24 days per annum pro rata, rising to 32 days per annum pro rata plus Bank Holidays (pro-rata for part-time hours) after probation, with some restrictions on when holidays must be taken.
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Full entitlement to days off for sickness (including mental ill-health), compassionate leave, bereavement leave, and parental leave
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Enhanced maternity/paternity/adoption/shared parental leave pay
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Enhanced sick pay
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Collaborative decision making on organisational strategy and practice
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Working within an organisation that makes a huge difference in communities across London and the UK.
Recruitment process / how to apply
We know applying to jobs can be time consuming! And often candidates with lots of relevant experience can be put off if they don’t fit every part of the job description.
So, we’re using an ‘Easy Apply’ form, where you can attach a CV and fill out three questions to express interest in this role. Even if you are not sure you quite fit all the specifications - give it a go. It may take as little as 10 minutes.
We’ll then encourage you to apply at Stage 2 if we feel you have relevant skills and
experience. You’ll then have another week to complete a few further questions.
Get in touch if you’d like to chat informally about any aspect of this job description or the role:
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for two key individuals to join the team at Basis Yorkshire as a Sexual Exploitation Specialist (16+). You will be providing bespoke trauma informed 1-1 and group work for women who have experienced, or who are experiencing sexual exploitation.
Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women and young people who are involved in sex work or being sexually exploited. For more information about what Basis Yorkshire does and its values, please visit our website.
Our energy for and commitment to our work makes us a vibrant and resilient organisation with a strong and compassionate workforce. We are looking for someone who is passionate about making a difference to the lives of young people who have experienced or are experiencing child sexual exploitation, can embrace our core values of respect and trust and will support us in providing a unique service through their creative approach.
Basis is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from Black, Asian backgrounds, those who experience racism and those from the LGBTQ+ community as they are currently under-represented within our staff team. Equally we encourage applications from experts by experience. All appointments will be are made on merit, based on the criteria identified in the job description. You will be based in Leeds and may need to work some unsocial hours. There is some free parking but parking near the office will also be reimbursed.
Basis is committed to safeguarding and promoting the welfare of children and adults at risk. This post will be subject to enhanced DBS check.
In addition to being part of a fun, dynamic and vibrant workforce, we offer a benefits package including flexible working, contributory pension (4%), childcare vouchers, funded external supervision and an Employee Assistance package, 35 hour full time week.
The client requests no contact from agencies or media sales.