Content Assistant Jobs in Belfast

We have an exciting opportunity for an experienced Digital Community Fundraising Assistant to join our newly created Digital Community Fundraising team. You will join us on a permanent basis, working 35 hours per week and in return you will receive a competitive salary of up to £25,765.62 per annum plus excellent benefits.

This is a remote role but there will be frequent travel required. The ideal candidate will be based in the South-East/London area, but we will consider applicants from other areas of England.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

Our Digital Community Fundraising team sits within the wider Community and Events fundraising team which currently raises over £4 million to make life better for cats every year. Over the next 3 years we have ambitious plans to grow income and the number of supporters we reach. Making this role a very exciting opportunity for the right candidate to support the success of the team.

Our Digital Community team are a critical element of our planned growth, through engagement with digital-first communities, they empower gamers, streamers and content-creators to raise funds and awareness, support people raising funds across our social platforms, manage digital stewardship journeys for our DIY fundraisers, and deliver integrated digital campaigns to support our National network of Adoption Centres and Branches to raise funds within their local communities.

Responsibilities of our Digital Community Fundraising Assistant:

As Digital Community Fundraising Assistant you will be responsible for supporting the delivery of the agreed community fundraising products and campaigns from conception to delivery, ensuring campaigns are delivered on time, to the agreed audience and within budget to the highest quality. Our product portfolio includes: Meta and social fundraising, gaming and streaming for good, DIY fundraising and community appeals

What we’re looking for in our Digital Community Fundraising Assistant:

• Proven experience of digital fundraising in at least one of the following areas: Meta and social fundraising, gaming and streaming for good, DIY fundraising, community appeals/campaigns
• Proven administration experience
• Experience in a customer care/supporter stewardship
• An understanding of the principles of data protection and experience of managing data via CRM or database

What we can offer you:

• salary of up to £25,765.62 per annum plus excellent benefits 
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Unfortunately, we cannot accept applications or CVs that are emailed to us directly.

Closing date: 21st December 2023

Virtual interview date: w/c 8th January 2024 (subject to change)

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

JOB TITLE: Marketing Lead

ACCOUNTABLE TO:           Leadership Team

REPORTS TO: Director of Organisational Development.

LOCATION: Dorset with home working

CONTRACT: Permanent

SALARY: FTE £40,175 per annum (£24,430 pro-rata for working 22.5 hours per week)

HOURS: 22.5 hours per week

Job Context

Help & Care is passionate about making a difference and enabling people and communities to live the lives they choose.

We do this by delivering a number of high-profile services across South Central England and have been doing this for over 30 years.

We are particularly focused on providing support to people living with a long-term health condition, carers and those who are isolated or housebound. What makes us different is our person-centred approach. We understand that each individual has different needs, so we work closely with people to understand what really matters for them and to help them lead independent and fulfilling lives for as long as possible. 

We are eager to play a leading role in improving the delivery of health services for the community and we work closely with 3 individual Healthwatch organisations across South England. This partnership ensures that health services are held accountable and the views of the people who use and need these services most are given a platform to have their voices heard.

We support people by providing information, advice and support that enables them to take control of their lives, make decisions and find support that is right for them.

Help & Care have a strategic priority to improve their marketing and communications activity in order to raise our profile and support more people. As part of this we have created a senior role of Marketing Lead, responsible for creating and executing strategic marketing and communications activities and steadily increasing awareness and engagement with Help & Care across all channels.

We encourage applications from people who have most but not necessarily all of our essential criteria. We are committed to supporting and developing our staff.

Job Purpose

Help & Care have an excellent reputation as a service provider and therefore the purpose of this role is to help shape Help & Care’s identity and to further build reputation through branding, awareness and reach.

The Marketing Lead will work to drive cross-channel visibility for Help & Care, to demonstrably support the values of the organisation and to work in a self-driven, inter-departmental way at all levels from strategy to detailed execution of plans.

The postholder will take responsibility for reviewing our ambitious marketing strategy, completing and implementing this in order to significantly grow our impact, reach and brand awareness.

Job Description

Strategy & Oversight

1. To review our marketing strategy in conjunction with key internal stakeholders an ambitious and effective marketing strategy and to oversee the implementation of this plan.

2. Communications – crafting a consistent narrative across all of Help & Care’s external messaging.

Campaigns & Content

1. Planning and developing campaigns and content in order to raise awareness, understanding, interest, engagement, and growth amongst key audiences for Help & Care.

2. Working in a collaborative way to design and deliver campaigns and content across digital and traditional channels ensuring all communications are engaging, accessible and consistent.

Social Media

1. Develop and implement a multi-channel, year round digital marketing growth strategy that ensures Help & Care are consistently reaching more people for their service delivery, campaigning, profile raising and fundraising activities.

2. Design, implement and evaluate successful digital marketing campaigns on full range of channels – LinkedIn, Twitter, Facebook - ensuring they are engaging, accessible and consistent.

Website and E-Marketing

1. Refreshing content on website to greater support visitor journeys and enable collection of visitor data.

2. Improve and develop the user experience on the website, linking robustly to other channels.

3. Manage the delivery of e-marketing campaigns, ensuring Help & Care improve retention and outcomes.

Press and PR

1. Acting as Help & Care’s point of contact for all media inquiries, including preparing press releases, and cultivating Help & Care’s relationship with journalists.

2. Develop and nurture relationships with media, influencers and stakeholder partners.

Line Management

- Provide line management to Help & Care’s Marketing Assistant, ensuring high quality and encouraging support and guidance.

- Manage the workload of the Marketing Assistant, ensuring delegation of appropriate tasks. 

General:

1. Act as key point of contact and expert advisor in all things marketing and external communications.

2. To develop an effective process for managing Help & Care print and digital requirements and requests from all teams, maintaining excellent customer service and ensuring consistency of branding at all times.

3. To ensure a cross-organisational approach to marketing and communications.

4. To undertake research using appropriate tools, analytics and data sources to create reports and recommendations which drive continuous improvement

5. To develop a consistent narrative, language and brand consistency for Help & Care across all channels.

6. To ensure that legal notices, disclaimers and copyright information is used as appropriate and all Help & Care content is fully compliant.

7. To ensure that all data is held in a confidential way and personal information is processed securely and in compliance with GDPR and Help & Care’s privacy policy.

8. Events – developing and leading on events both on-line and in communities supporting the work and profile of the organisation

9. To undertake other work that may arise on a day-to-day basis to support the service

10. Working in tandem with the Internal Communications post holder, ensuring consistency in tone and message.

11. To work within the values, ethos and vision of Help & Care.

12. To work in accordance with the Policies and Procedures of Help & Care.

13. To work in accordance with all relevant legislation.

14. To undertake any other duties as required, appropriate to the post.

CONDITIONS

Carry out other such duties as may be required by the Leadership Team, Chief Executive and Trustee Management Board which are consistent with the duties and responsibilities of the post.

The working week shall be 22.5 hours during standard office hours over 3 days (to be agreed with line manager.) The postholder may be required to work occasional evenings or weekends to attend events and meetings, for which time off in lieu will be granted.

The nature of the job will require the ability to travel. If the post-holder’s own car is used for travel, expenses will be paid as set by the Trustee Management Board.

There will be an assessment of competence to practice during induction and 6-month probation period.

The other conditions of service and current procedural agreements will be enclosed with the post-holders Contract of Employment.

The post holder will be required to have broadband to be able to work from home.

*This role is based in East Dorset which includes BCP and Purbeck areas. The postholder can claim the full cost of business travel within this geographical area and/or to a place outside of the geographical area.

About Us
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.
We are now looking for an Administrative Support Officer to join our team on a full-time, permanent basis.

The Benefits

• Generous annual leave (25–30 days pa plus statutory days)
• Pension scheme (up to 13% contribution by the Foundation)
• Private medical insurance that includes dental, eye care and mental health (on completion of probation)
• Comprehensive training and development plan and dedicated budget
• Employee assistance programme
• Season ticket loan
• Cycle to work scheme
• Flexible working (part-time, home working, compressed hours, job share etc.)
• Volunteering opportunities (two days per year)

We’re committed to supporting every one of our team members to achieve their full potential as we understand that every single person working with us is vital to both our success and the success of the organisations we support. That’s why we prioritise your development as well as providing flexible working options and volunteering days. So, if you’re ready to engage with a variety of people and make a real difference, read on and apply today!

The Role
As an Administrative Support Officer, you will work with Lloyds Bank Foundation’s People and Communities team to coordinate, manage and monitor internal and external activities, working closely with the PA to the Director of Communities and support to the Communities Team.  The People and Communities team are working with six local areas to strengthen small community led organisations and find new ways of designing and resourcing services so that people facing complex issues get the support they need, when they need it and in ways that work best for them.

You’ll be an energetic and motivated member of the team, who is unphased by working to deadlines or under pressure and has a good eye for detail, enabling us to deliver our emerging programme of work with excellence.

You will act as a first point of contact for the team and will be proficient in handling enquiries and issues in a friendly, professional and efficient way. You will also have previous experience of organising and delivering multiple meetings/workshops simultaneously.

Additionally, you will:

• Provide administrative tasks to support the team
• Organise events, workshops and meetings
• Work with colleagues on communications such as newsletters and presentations

About You
To be considered as an Administrative Support Officer, you will need:

• Excellent written and verbal communication skills
• Strong organisational, administrative and prioritisation skills to work effectively on own initiative to resolve issues/enquiries and manage multiple tasks
• Excellent time management skills to plan and prioritise workload
• Impeccable attention to detail, organisational skills and ability to manage your own time and workload across a number of workstreams, delivering on deadline and on budget
• Commitment to equal opportunities and to tackling disadvantage and willingness to uphold the Foundation’s values in all areas of work

The Foundation is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making changes such as providing note takers during interviews, additional time given for assessments and allowing candidates to use specific accessibility software so that Disabled people or those with long term health conditions can fully participate. We have Disability Confident Employer Committed status which guarantees an interview to Disabled people who meet the essential recruitment criteria.

If you are not able to use our online application system and you would like to apply in a different way, such as having the application form in a Word format or if you would like to submit your application as a video, please contact our HR team to explore this further. Please refer to our website for more information.

About Emergency Nutrition Network (ENN)

Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.

Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible. 

We undertake knowledge management, research and advocacy to support national governments, civil society, UN agencies, donors and academic organisations, and communities of practitioners. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.

ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, bilateral donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website.

What we do

Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions.

ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their mothers (MAMI), as well as our highly regarded international publication, Field Exchange (FEX).

 Our People

ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development.

We are proud that in our 2022 Employee Engagement Survey over 95 percent of our staff said they enjoy their work and that ENN is a flexible employer.

Terms and Conditions

•  Hours of work: Full-time (37.5 hours per week)
• Type of contract: 12-month Fixed Term - this role is offered on a temporary basis to cover a maternity leave
• Location: Office or home-based (with potential for limited travel).
• Holidays: 25 days plus UK Public Holidays 
• Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%
• Salary: £40,118 - £50,676 dependent on experience and suitability for the role
•  Benefits: Dental cover, Life cover, Employee Assistance Programme, Wellbeing contribution

Key Responsibilities

The Senior Nutritionist (maternity cover) will work specifically on the below ENN projects

•  Global Nutrition Cluster: Technical Alliance (GNC-TA) – project lead
•  Field Exchange (FEX) - sub-editing of long articles, development of research and report summaries, support to authors, communications e.g., supporting podcasts
• En-net - moderation and technical inputs

In addition, they may provide inputs into work across other parts of ENN’s portfolio including.

•  Women’s Nutrition
•  Management of small and nutritionally at-risk infants under 6 months and their mothers (MAMI)
•  Infant Feeding in Emergencies (IFE
•  Wasting and Stunting (WaSt)
•  Adolescent Nutrition
•  Sector Leadership (LEAD)

A full list of our work areas and projects may be found on the ENN website.

Examples of the types of responsibilities the postholder will hold, depending on the specific project requirements and their experience, may include:

• Coordination and collaboration (internal/external, multi-agency, working groups and forums)
• Network development within and across communities of practice/specialities
• Meeting/working group facilitation
• Contribute to project strategies and plans
• Development and updates of technical resources, e.g., briefs, summaries, guidance materials
• Knowledge management
• Research, e.g., scoping reviews, systematic reviews
• Publications – support and development of content, editing, liaising with stakeholders and suppliers
• Project Reporting
• Project Indicator development and management
• Contribution to project proposals
• Development of case studies
• External Representation
• Communications
• Synthesising and disseminating information from technical meetings
• Events engagement
• Line/contract management of nutritionists and/or consultants
• Support the development of learning agenda
• Monitoring and Evaluation

Person Specification

Essential requirements

•  Bachelor’s Degree in Nutrition/Community Nutrition or Public Health or Medicine discipline (or equivalent)
•  Demonstrable field experience across several relevant aspects of nutrition programming in humanitarian and low- and middle- income contexts, e.g., Malnutrition prevention and management, Nutrition Information Systems, IYCF, Maternal Nutrition, Adolescent Nutrition.
•  Understanding of the humanitarian systems and architecture and of the Nutrition Cluster in particular.
•  Demonstratable experience of managing projects from start to finish, coordinating multiple outputs, managing budget, and supporting other members of the project team to deliver.
• Experience of in-depth knowledge management, and / or projects that focus on ‘learning’
• Strong knowledge of the current key topics and challenges in the humanitarian nutrition sector, including in the areas of malnutrition prevention and management, Nutrition Information Systems, IFE, maternal nutrition and beyond.
• Excellent communication, presentation, written and analytical skills
• Experience of establishing and maintaining good working relationships with a wide range of stakeholders at national and global level
• Excellent attention to detail and ability to synthesise and make sense of complex data and information, including experience of literature reviews, evidence synthesis and report-writing.
• Strong interpersonal skills, motivated, takes initiative, innovates and drives progress
• Strong influencing and stakeholder facilitation and management skills
• Good cross-cultural awareness
• Ability to independently manage a diverse and busy workload, prioritising effectively, and able to work both autonomously and as a member of a dispersed and diverse team
• Demonstrable experience of working on projects funded by government and international donors

Desirable requirements

• Post graduate level qualification (or equivalent extensive experience) in a relevant area would be a significant advantage
• Sub-editing experience / experience in producing high quality publications
• Experience of supporting health programmes/system strengthening in developing contexts
• Experience in research uptake or translating academic research into programme-relevant communications
• Nutrition/nutrition-related primary research experience
• Currently part of the ‘humanitarian community’ with own professional network of contacts
• French speaker or another relevant language to our portfolio would be an advantage
• Line management experience (staff or consultants) would be an advantage

Reporting Lines:

The Senior Nutritionist (maternity cover) will report to an ENN Senior Technical Associate. Working on multiple projects will also involve reporting into different project leads.

Eligibility to work:

Must have the right to work in the UK. A relocation package is not available for this position.

Application process:

Please apply by sending a one-page Cover Letter and your CV

Closing date for applications:

Friday 15th December 2023, although we do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

ENN are committed to equality and diversity throughout our organisation and further expects all employees to comply with its codes of conduct, safeguarding policies and high ethical and professional standards.