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Salary: £30,000 per annum
Hours: Full-time, 37.5 hours per week, Monday to Friday 9:30am – 5:30pm
Contract Type: Permanent
Location: Liverpool (Hybrid, 2/3 days working from home)
Reports to: People Manager
THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London, Newcastle and Birmingham.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.
THE OPPORTUNITY
We are excited to offer a new opportunity to join a growing charity as a People Coordinator in our expanding Finance and Resources Directorate. As a People Coordinator, you will work closely with the People Manager and wider team to place our people, culture and values at the core of James’ Place, acting as a trusted and compassionate first point of contact for staff and managers.
You will provide advice and administrative support that enables fair, consistent and legally compliant HR practices, whilst ensuring every interaction is handled with sensitivity, professionalism and respect. From maintaining accurate records and supporting employee relations to coordinating recruitment, onboarding and training, your work will help create a seamless and supportive employee experience grounded in integrity, collaboration and care.
Beyond process, this role is central to fostering an inclusive, people-first culture where wellbeing, engagement and development are prioritised. You will contribute to meaningful charity-wide diversity, equity, inclusion and belonging (DEIB) initiatives, support managers to build capability, and help ensure colleagues feel valued and empowered to deliver life-changing outcomes for men in suicidal crisis.
KEY RESPONSIBILITIES
HR Advice and Administration
- Act as a first point of contact for managers and staff, providing general HR advice and guidance
- Manage a central HR email inbox, responding to both internal and external queries in a timely, professional and sensitive manner, always maintaining privacy and confidentiality
- Preparation of letters, contracts, job offers, and other HR administration, with oversight from the People Manager
- Collaborate with the Finance Team to ensure variations in contracts and payroll changes are communicated effectively
- Maintain accurate employee records and HR documentation using our HR portal, monitoring staff professional registrations, certifications, and training requirements
- Ensure compliance with employment legislation, regulations and statutory requirements, promoting fair and ethical workplace practices
- Monitor general HR trends, identify patterns and produce reports as required
Employee Relations (ER)
- Provide ER support, advice and guidance to managers
- Escalate unresolved or complex ER queries to the People Manager as appropriate
- Monitor ER trends, identify patterns and produce reports for the People Manager and senior leaders as required
- Conduct ER case administration including meeting coordination, minute-taking, and producing reports
Employee Lifecycle
- Coordinate recruitment and onboarding processes, including pre-employment checks, including references, DBS checks, right-to-work verification, and professional registrations
- Act as a superuser for our Applicant Tracking System (ATS) to coordinate recruitment and selection processes
- Coordinate the leavers process including issuing acknowledgements and letters, arranging exit interviews and other exiting administration duties
Learning, Development and Training
- Maintain training records, tracking completion, certification, and expirations
- Ensure mandatory training is assigned during the onboarding process, completed and recorded, extracting regular reports for managers
- Support managers in training coordination including scheduling, managing attendance, supporting evaluation and reporting on impact
People, Culture and Values
- Contribute to an inclusive, people-first culture, strengthening diversity, equity, inclusion and belonging (DEIB) initiatives, development pathways and wellbeing so that our people can deliver the best outcomes for men in suicidal crisis
- Support employee engagement, wellbeing initiatives and other HR projects, in collaboration with the People Manager, and report on their results
- Demonstrate commitment to the James' Place values of Focus, Bravery, Compassion, Professionalism, Collaboration, Respect and Hope through all aspects of work.
PERSON SPECIFICATION
This role is ideal for an individual with generalist HR experience, an understanding of HR policies, procedures, and employment law, and a genuine passion for supporting others. You will have excellent communication, organisation and conflict-resolution skills with the ability to manage competing priorities and work both independently and collaboratively.
You will demonstrate a genuine commitment to creating a positive, inclusive employee experience, embody the James’ Place values in all that you do, and actively promote diversity, equity, inclusion and belonging.
The ideal candidate will be detail-oriented, confident in handling sensitive information, and capable of extracting and reporting on data to support informed decision-making, with strong IT proficiency across workplace systems.
Essential
Qualifications and Memberships
- CIPD Level 3 / Foundation Qualification or equivalent
Knowledge, Skills and Experience
- Experience of working in a generalist HR (or related) role
- Knowledge of HR policies, procedures, and employment legislation
- Excellent interpersonal, communication and conflict-resolution skills
- Excellent organisational, administrative and attention to details skills
- Ability to covey information clearly and effectively, both verbally and in writing
- Ability to manage time effectively, prioritise workload and meet deadlines
- Ability to record, capture and interpret data to inform evidence-based decision making
- Ability to maintain confidentiality and handle sensitive information with discretion
- Strong IT skills with the ability to learn new systems quickly and efficiently
- Competency with current office technology including MS Teams, Microsoft 365 applications, and emails and calendars
- Ability to work independently and as part of a team
Values
- Genuine passion for creating a positive, supportive and inclusive employee experience
- Ability to engage and act in accordance with organisational values and professional behaviours
- Ability to promote diversity, equity, inclusion and belonging
- Ability to work collaboratively with others
- Ability to be transparent, honest and show discretion when needed
Desirable
- Experience of working in the third sector, therapeutic environments or health-based settings
- Understanding of, and interest in, mental health and suicide prevention
WE OFFER
- A 7% employer contributory pension scheme
- Family friendly policies
- Death in service insurance scheme
- 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period
APPLICATION PROCESS
How to Apply
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the three competency-based questions. We recommend for you to use the STAR (Situation, Task, Action, Result) method as a way of clearly and concisely outlining your skills, knowledge and experience.
Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity.
Key Dates
Closing date for applications: Friday 28th August, 9am
Interviews are expected to be held Tuesday 8th September.
Next Steps
If your application is shortlisted, we will contact you by email following the closing date to invite you to an in-person interview with up to three members of the James’ Place team. You will be able to choose a convenient interview slot using our self-service scheduling system.
The interview will be competency-based, giving you the opportunity to demonstrate your skills, knowledge, and experience in relation to the role requirements outlined in the person specification.
If your application is not shortlisted, we will contact you by email within two weeks of the closing date to let you know the outcome of your application. We encourage you to register for future job alerts here, so we can keep you informed about other opportunities at James’ Place that may be of interest to you.
Support
If you have any queries or experience challenges with the application process, please email [email protected].
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
REF-230164
Thank you!
We are looking for a Communications and Digital Campaigns Coordinator/Lead to work with Feeding Liverpool’s Food Alliance partners and staff team to increase the reach and collective impact of our work through communications, digital campaigns and storytelling.
The role will enable the food alliance in Liverpool to embrace and promote the voices and perspectives of Liverpool’s communities and partners - an essential step in creating a more equitable food system for everybody in the city.
We are open to hearing from candidates with diverse experiences about their ideas detailing how they would take this work forward.
This is an exciting time to join our organisation. We have a creative and dynamic staff team, a strong trustee board and a fantastically committed group of partners and member organisations. Furthermore, Liverpool’s Food Alliance is about to launch phase two of the city’s Good Food Plan, setting out our vision for the future of the partnership and the city. Liverpool is full of inspirational people who are active in building a city where everybody has access to good food.
Our work is led by their voices; therefore it is essential that the successful candidate is able to work collaboratively within our city-wide partnership. It is equally important that the post-holder is able to develop relationships within national networks, seeking inspiration and guidance from other parts of the country, to support Feeding Liverpool’s role in leading the Good Food Plan, and to act as a conduit for resources and inform work in Liverpool.
We have developed a detailed job description and person specification, which outlines the character and competencies needed for the role. We would refer potential candidates to our website for stories, reports and strategies that outline our approach.
The Communications and Digital Campaigns Coordinator/Lead will need to be hands-on and active within our communities. Feeding Liverpool aims to work flexibly with employees, and there will be the opportunity to work from home. However, given the nature of the role it is important that you will be able to commute to the office in Liverpool City Centre, and meetings across the city, on a regular basis.
Main Purpose of the Role
● To increase the reach, visibility and influence of Feeding Liverpool and the Good Food Plan, through strategic communications and integrated digital campaigns that engage key audiences and stakeholders.
● To ensure values-led storytelling across all channels, translating activity and impact into clear narratives that strengthen understanding, support and action.
● To drive engagement and demonstrate impact, using data, insights and partner collaboration to mobilise communities and evidence progress against shared goals.
Key Responsibilities
General Responsibilities
● Lead and deliver Feeding Liverpool’s communications and digital engagement to amplify the Good Food Plan, demonstrate impact, share resources, and strengthen collaboration.
● Work with partners across the Liverpool Food Alliance to amplify their activity, messaging and contributions to achieving shared goals.
● Develop and deliver communications strategies and campaign plans that are aligned with the Good Food Plan.
● Manage and develop Feeding Liverpool's digital presence through the effective use of content management systems, search engine optimisation (SEO) and digital communications best practice.
● Support the promotion of Feeding Liverpool’s programme of events, including pre- and post-event communications and engagement.
● To support the fundraising efforts of the organisation.
Copywriting and Content Creation
● Lead the creation of clear, engaging and accessible written content for a range of audiences and platforms.
● Create digital assets and marketing materials for social media, websites, reports, presentations and campaigns.
● Produce content including (but not limited to): case studies, reports, newsletters, website content, social media content, quotes, speeches, and campaign materials.
● Lead the creation of high-quality visual content, including photography, videography and short-form video content, to support Feeding Liverpool's communications, campaigns and events.
● Plan, film, edit and publish engaging multimedia content across digital channels, ensuring content is accessible, inclusive and aligned with organisational brand guidelines.
Media and PR
● Develop and maintain positive relationships with local, regional and sector media
● Identify opportunities to generate media coverage and proactively place stories
● Produce press releases, media briefings and other content for external publication
● Support the management of effective and timely communications
● Ensure consistent messaging across media and public-facing communications
Website
● Lead the development, maintenance and ongoing improvement of Feeding Liverpool’s website and the Good Food Plan digital presence
● Create and curate website content, working with team members and partners as required
● Regularly update key resources, including online maps, directories and information pages
Digital Campaigns
● Create and deliver digital campaigns that build narrative around key issues, initiatives and policy interventions to support the development of a fairer, healthier local food system.
● Utilise Feeding Liverpool’s digital platforms to build and maintain momentum on campaign issues through supporter mobilisation.
● Gather stories and insights from communities and partners across the network to inform communications.
● Identify and respond to political, social and media developments through timely, engaging communications and campaigns.
Monitoring and Analysis
● Monitor, analyse and report on website and social media performance, using insights to inform content planning and audience engagement strategies.
● Gather and analyse data that contributes to the monitoring of specific projects, initiatives and commissioned work.
● Lead the development of Feeding Liverpool’s annual impact report and individual project reports that demonstrate progress against the Good Food Plan.
Registered Charity
1 - 5
Feeding Liverpool is the city of Liverpool’s food alliance, connecting and equipping people and organisations to work towards good food for all.
The client requests no contact from agencies or media sales.
Thank you!
Part-time Operations Coordinator
Job Description and Person Specification
Summary
Role: Part-time Operations Coordinator (freelance – 22.5 hours per week/approximately 3 days per week)
Contract period: 12 months (with the possibility of extension)
Location: Home-based and Oxfordshire
Pay: £27,850 per annum pro rata
Reports to: CEO
Background
Sundial Centre for Education on Harmful Practices (“Sundial” previously called Oxford Against Cutting) delivers high quality education and training on harmful practices, such as female genital mutilation (FGM), ‘honour’-based abuse (HBA) and online harms. We offer safeguarding training for teams of professionals such as teachers, police and social workers. We also deliver lessons in schools, as well as workshops for community groups. We ensure people from FGM- and HBA- affected communities and young people are at the forefront of our work and our workshops are often delivered with facilitators with lived experience.
We are currently seeking an Operations Coordinator to provide professional and efficient and specialist administrative support.
Job description
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To contact with schools and relevant institutions to promote Sundial’s training and workshops
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To liaise with schools/organisations and facilitators to coordinate bookings of Sundial’s training and workshops, including logistics and timetables
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To organise team meetings
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To draft invoices and maintain records
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To assist with keeping contact databases and records up to date
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To draft, type and dispatch charity office correspondence
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Maintain the bookings calendar
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Maintain DBS, safeguarding and training records
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To assist in scheduling social media posts
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To support the CEO and Research & Operations Manager where appropriate
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To attend regular meetings as required
Personal specification
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Self-starting, hardworking and committed to tackling harmful practices
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Methodical, detail-oriented, with genuine passion for administration work
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Excellent writing skills and good telephone manner
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Good written and verbal communication skills
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Time management and organisational skills to be able to deal with multiple tasks and a range of priorities
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IT skills – competent in Microsoft Office applications of Word, Powerpoint and Excel and able to use Mailchimp, Canva and Word Press
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Previous experience dealing with finance processes (desirable)
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Previous experience working in the charity sector (desirable)
How to apply:
Please send your CV and a covering letter explaining your interest in the issues that the charity addresses and your relevant experience. Please also ensure your CV includes details of two referees. We will not contact your referees prior to interview.
We strongly encourage applications from people from minoritised communities and people from FGM- and HBA-affected communities.
Applicants called to interview will be invited to complete a written task.
The appointment is subject to an enhanced DBS check and references.
Please submit your application by midday, Friday 11th September.
Interviews will take place on 24th & 25th September.
Registered Charity
11 - 20
Sundial is a rights-based charity dedicated to ending harmful practices and abuse issues suffered by girls and women.