Position: Business Intelligence Lead – Engagement and Income
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £45,226 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession/Technical
You will start at our entry point salary of £45,226 per annum, increasing to £48,053 after 6 months service and satisfactory performance and to £50,879 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it is this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research, and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you will be able to make a difference.
About this job
We are in a pivotal moment in how we use data at the MS Society. Following investment in a new CRM and data infrastructure, we are building our strategic analytics capability, one that shapes how we engage, communicate with, and support the MS community and our supporters.
We are looking for a Business Intelligence Lead for Engagement who is, first and foremost, a strong analyst. Someone who's built propensity models, next best action logic, or lifetime value analysis, and who understands how to turn that thinking into segmentation, selections, and audience strategies that improve engagement and fundraising outcomes. You will lead a team and shape how we understand our audiences, turning that understanding into action.
What you will be doing
- Applying advanced analytical techniques e.g. propensity modelling and next best action, to understand audience behaviour and inform engagement and fundraising strategy
- Overseeing selections and segmentation for income and engagement activities and journeys, ensuring they are accurate, timely, and grounded in real analytical insight
- Leading a team of analysts, developing their skills in advanced analysis as well as delivery
- Partnering with fundraising, marketing, communications, and digital teams to embed data-driven decision-making
- Building dashboards and reporting that go beyond tracking KPIs to actively changing how decisions get made
- Contributing to our wider data maturity journey as we build out the Data and BI function
What we are looking for
- Significant, hands-on experience designing, building, and applying advanced predictive analytical techniques that directly inform engagement and income decisions
- Strong hands-on experience with CRM systems, FastStats, and Power BI, together with proficiency in SQL
- Experience developing and managing a team, providing data and advisory services across an organisation
- Excellent analytical, problem-solving, and communication skills — able to make complex information accessible to a range of stakeholders
- Experience in a data-driven marketing, engagement, or fundraising role
If you are excited by the idea of building an analytics function from a strong foundation, and shaping how it grows from here, we would love to hear from you.
Closing date for applications: 5pm on Friday 4th September 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Guts UK are looking for a new Fundraising Assistant to join the team. The fundraising assistant is the first point of contact for many of our supporters and donors. They record all of our donations in our fundraising database; they make sure all of our donor data is up to date; and they are often part of the early stewardship journey for our supporters.
The role holder is responsible for the accuracy and completeness of all donor information in our fundraising database including consent and marketing preferences. They are also responsible for capturing all fundraising donations in that database with the appropriate coding to help us understand where the donation came from. The role works closely with the finance team to make sure physical donations are treated properly but also to make sure the fundraising systems and finance systems always match.
The role holder will be the first point of contact for many of our supporters and the role is critical in ensuring those supporters have a smooth, professional and friendly experience. This role holder will make sure all donors get the recognition and thanks they deserve by delivering exemplary stewardship.
We have big ambitions to increase our fundraising income and this role is critical in making sure that as we grow, we have the foundations in place to keep everything running smoothly.
So, if you have a keen eye for detail and process, care about people, and are looking to start or build your career in fundraising – this could be the role for you.
Who are Guts UK Charity?
Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.
We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.
Our mission is simple: to improve the lives of millions of people affected by digestive conditions
Please see the attached detail job pack for further information and how to apply.
Registered Charity
21 - 50
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need
The client requests no contact from agencies or media sales.
Thank you!
This is an exciting opportunity to join Home-Start Kirklees at a time of growth and development. You’ll play a key role in shaping services that support local families, leading a passionate team and helping ensure children have the best possible start in life. This lead role is fundamental to overseeing all operational delivery of services, managing projects, developing the workforce and partnership engagement.
Home-Start is a voluntary organisation committed to promoting the welfare of families through recruiting and training volunteers to provide family support. Our vision is that families will be safe, healthy and resilient and that children will have the best start in life.
We are currently recruiting for an Operations Lead
Location: Huddersfield Town Centre Office. Partnership work across Kirklees required. Hybrid and flexible working pattern available.
Salary: NJC Scale SCP 29-32 (£39,862 - £42,839 pro rata). Starting salary SCP 29, increasing to SCP 30 after a successful probationary period.
Hours: 37 hours per week (negotiable part-time hours available).
Benefits: Generous annual leave allowance including Birthday leave with one week extra annual leave after 5 years’ service. Well-being support (Employee Assistance Programme). Professional development and travel expenses paid. Free parking at town centre office location.
Family friendly policies.
This is an exciting opportunity to join Home-Start Kirklees at a time of growth and development.
You’ll play a key role in shaping services that support local families, leading a passionate team and helping ensure children have the best possible start in life. This lead role is fundamental to overseeing all operational delivery of services, managing projects, developing the workforce and partnership engagement.
Essential requirements include:
- Good interpersonal, motivational and communication skills
- A passion for working in the voluntary sector and making a difference to families
- Excellent leadership and project management skills
- Experience of developing effective working partnerships with stakeholders
Please contact us for an application pack
The closing date for applications is 12 noon on Monday 14th September 2026
Interviews for this post will be held on Thursday 24th September 2026
Please do not send CVs.
Any offer of employment will be subject to a satisfactory DBS check at enhanced level and barring service check and the receipt of appropriate references.
Home-Start Kirklees is committed to a policy of equality and diversity which respects the identity, rights and value of all individuals. We are also committed to safeguarding and promoting the welfare of children and young people and all staff working with these groups are expected to share a commitment to this. You will be expected to report any concerns relating to the safeguarding of children and/or young people in accordance with agreed procedures. If your own conduct in relation to the safeguarding of children or young people gives cause for concern, Home-Start Kirklees child protection procedures will be followed, alongside implementation of the charity’s disciplinary procedure.
The client requests no contact from agencies or media sales.