Purpose of Job

The Payroll, Pensions and HR System’s Officer will be responsible for providing an efficient, accurate, responsive and professional Payroll and Pensions Service to the charity, providing advice and support to internal stakeholders together with ensuring all relevant information is supplied accurately and in a timely manner to the outsourced Payroll and Pensions processing provider. The post holder will also be responsible for the accurate administration of the electronic HR system and employee records within a timely manner. The post holder will be required to provide support and assistance to the team and more widely throughout the charity, in order to drive forward successful implementation of the Strategic Objectives of the Charity.

Key Accountabilities and Responsibilities

1. Running and processing Payroll and Pensions – responsible for ensuring that all Payroll and Pensions related data entry is  processed accurately throughout the month and year to meet agreed deadlines for key milestones e.g. monthly pay runs and year-end accounts; aligned to People and finance processes. In addition to processing all regular and ad hoc salary payments accurately for salaried, hourly paid and sessional workers on a monthly basis. Responsible for accurately processing additional and ad hoc payments e.g. Shift-working overtime, and informing employees as necessary in writing.

1. Processing salary changes, leavers and starters – provision of an efficient and prompt administrative service to ensure the smooth running of the Payroll and Pensions deliverables; including filing, scanning, photocopying, data input, invoice processing, production and distribution of necessary publications, documents, reports, and statistics. Responsible for accurately processing all starters, leavers, other adjustments and relevant deductions for both the Payroll and Pensions schemes within a timely manner.

1. Pension’s auto-enrolment and administration – responsible for accurately managing auto-enrolment in a timely and accurate manner, whilst ensuring information is accurate and sharing relevant changes with the pension scheme providers as appropriate. Liaising with the Pensions regulator and re-declaring compliance when required. Managing all aspects of the pension scheme administration. Day to day administering of changes to the pension schemes including the NHS Pension scheme. Having detailed knowledge of the NHS pension scheme including joiner forms, leaver forms, end of year spreadsheets and full pay control and other charges, whilst liaising with NHS Pensions and contributors, keeping reconciliation spreadsheets and dealing with arising issues.

1. Supporting the year-end audit and liaising with statutory bodies – responsible for accurately processing relevant statutory deductions, HMRC RTI notifications, including attachment of earnings, court orders, etc. Assisting in the year-end external audit process. Contribute to the implementation of key changes identified from Payroll and Pensions audit reviews and recommendations.

1. HR Information Systems Administration and provision of Management Information (MI) – liaising with finance to produce monthly reports to agreed deadlines in order to inform and provide data to the Payroll bureau, Finance, HMRC, Pension reporting and managers to ensure accurate Payroll and Pensions management. Liaise with the management accountant to provide Payroll and Pensions information and explanations to budget holders for the monthly management accounts meetings. Responsible for preparing the monthly Payroll and Pensions journal for input to the financial accounting system and reconciling the QuickBooks Payroll and Pensions balance sheet control accounts on a monthly basis to an agreed deadline. Responsible for the accurate maintenance, updating and auditing of manual and electronic employee records to ensure accurate reporting of all aspects of people data including changes in headcount, absence, performance; turnover; etc. in order to effectively manage organisational design changes and organisational effectiveness against organisational design changes and provide key stakeholders with appropriate mi within a timely manner.

1. Benefits administration – the first point of contact for managers and employees when dealing with queries relating to employee benefits. Responsible for processing relevant additional benefits schemes and related processes including childcare vouchers, cycle to work schemes, season ticket and staff loans etc. Responsible for liaising with benefits providers in the event of any discrepancies prior to escalation. Working with the Head of Department to review current reward and benefits available to employees and identifying additional or alternative benefits in order to strengthen the Employee Value Proposition and develop more relevant benefits and rewards for our employees.

1. General HR and Systems Administration – responsible for adding employee information, processing changes including starters and leavers information to the HR system. Responsible for ensuring the ongoing accuracy of the HR and Payroll system by amending employee HR records as necessary. Working closely with finance, and other internal and external stakeholders to ensure ongoing accuracy of the HR system and employee records.  Responsible for setting up employee and manager self-service on the HR system together with first point of contact to manage password reset or allocation and other changes relating to the HR system; whilst liaising with the HR systems supplier in the event of any technical issues. Responsible for creating and maintaining a HR dashboard, together with providing regular reports and management information to ensure that management and the exec have appropriate information in order to ensure effective workforce planning etc.

1. Stakeholder engagement, communication and support – act as the first point of contact for employees in respect of any queries relating to Payroll and pension schemes currently in place within the charity. Responsible for ensuring that relevant communication on any changes to Payroll or the Pension schemes are provided to employees within Dementia UK; promptly and accurately with employee issues and concerns in order to facilitate a satisfactory resolution. Participating in regular meetings with key stakeholders in finance and People and OD.

1. Support the implementation of the People Strategy – provide support for the team when managing new projects to deliver the people strategy and facilitate implementation of strategic business objectives. Provide Payroll and Pensions information, in addition to other relevant management information in order to assist with developing operational plans to support delivery of the charity’s people strategy whilst supporting management to deliver appropriate KPI’s. Identify ways to continuously improve Payroll, Pensions, and HR systems administration processes to ensure efficient and effective delivery of a high quality, customer focused service and continued service improvement with appropriate checks and measures to ensure the accuracy of Payroll and Pensions services.

1. Additional general responsibility for all staff and in particular as a member of the People and OD team – actively promote the core values of DUK whilst working towards achieving the strategic objectives of the charity, with particular focus on the impact of HR operational plan and people strategy. Support the management team to ensure that Dementia UK fulfils its obligations for the health, safety and security all employees and relevant stakeholders. Work with the management team and the HR team to facilitate effective ways of working and people management and to develop high performing and effective teams. Represent Dementia UK in appropriate charity sector initiatives, and ensure that the charity is learning from them and sharing this information with internal and external stakeholders where relevant. Promote equality of opportunity, diversity and inclusiveness to ensure that the management and delivery of HR services and people management through all aspects of the charity is fair, transparent and consistent, and the application of policies and processes without prejudgement or discrimination to all stakeholders.

PAPYRUS Prevention of Young Suicide is the national UK charity dedicated to the prevention of young suicide. Our Trustees, the majority of whom have been touched personally by young suicide, are elected from our membership from across the UK.

• * Thank you for your interest in the role of Data Manager. Please take the time to read the JOB DESCRIPTION and PERSON SPECIFICATION then complete the APPLICATION FORM that you can find on our website. 

  ** This post has become vacant due to growth and internal promotion.

  Proactively manage and develop the use of the Raiser’s Edge database to play a key role in the efficient delivery, management and evaluation of supporter and customer
  experience.

  At PAPYRUS Raiser’s Edge is primarily used by the fundraising team to record donors, supports and donations. It has recently been rolled out to the regional teams to record those attending training and awareness raising sessions.

1. DESIGNATION Data Manager

2. HOURS 36 hours per week

3. SALARY NJC Scale 21 – 25 (£25,801 – £28,785) + 5% pension contribution

4. LOCATION Warrington

5. RESPONSIBLE TO Head of Fundraising & Community Fundraising Manager

6. PURPOSE OF POST
Proactively manage and develop the use of the Raiser’s Edge database to play a key role in the efficient delivery, management and evaluation of supporter and customer experience.
At PAPYRUS Raiser’s Edge is primarily used by the fundraising team to record donors, supports and donations. It has recently been rolled out to the regional teams to record those attending training and awareness raising sessions.

7. KEY RELATIONSHIPS
Fundraising Team, National Training Manager, Programme Development Manager, Regional teams & HQ Admin

8. MAIN DUTIES & RESPONSIBILITIES
8.1 Full management of the supporter database Raisers Edge including responsibility for technical management and maintenance.
8.2 To carry out complex data processes, queries, imports and exports and produce detailed reports for use in research and analysis.
8.3 Manage the import and export of data to and from third parties such as Just Giving, and the compilation of Gift Aid Reports for HMRC
8.3 To ensure all supporter / customer data is processed, stored and used in strict compliance with GDPR and relevant marketing and fundraising regulations.
8.4 Provide ongoing training to staff and to ensure the handling of data, and all data processes fully comply with GDPR, law and marketing and fundraising regulations, including any data breaches. 

8.5 Manage PAPYRUS’ relationship with Blackbaud
8.6 Manage the contact management structure to ensure it meets the business needs of PAPYRUS and make recommendations to further expand its use, enhancing its value.
8.7 Maintain the accuracy and integrity of data through routine data cleansing and hygiene tasks to ensure accuracy.
8.7 Prepare internal and external data to support national and regional campaigns and communications activity.

9. ADDITIONAL DUTIES
It is the nature of the work of PAPYRUS that tasks and responsibilities are in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises and when tasks not specifically covered in their job description have to be undertaken. These additional duties will normally be to cover unforeseen circumstances or changes in work and they will normally be compatible with the regular type of work. If the additional responsibility or task becomes a regular or frequent part of the member of staff’s job, it will be included in the job description in consultation with the member of staff.

10. CONFIDENTIALITY
It is expected that all PAPYRUS employees understand that our work is confidential and that neither details about those who use its services nor any other PAPYRUS business should be divulged to members of the public. A confidentiality agreement must be signed on taking up this post. Further details are outlined in the PAPYRUS Confidentiality Policy.

11. BASIC PRINCIPALS
The post holder is expected to be familiar with and have regard to the ethos and values of PAPYRUS and work within that framework. He/she must be prepared to operate without prejudice to all who approach PAPYRUS or work with the organisation at any level.

12. CONDITIONS OF SERVICE
Conditions of Service are broadly in line with those set out by the National Joint Council for Local Government Services. PAPYRUS has a probationary period of 6 months for all posts. Appointment to this post may be subject to satisfactory Enhanced CRB Disclosure and/or completion of Vetting and Barring Scheme checks.

13. QUALIFICATIONS   

See Person Specification

VSO is the world's leading development organisation that works through volunteers to fight poverty. We are unique in the way we bring people together to share their skills and experience, generate insights and ideas and, most of all, take action against poverty and exclusion. It's a highly effective approach that works, and today is helping millions of people in some of the world's poorest communities lift themselves out of poverty.

Role overview

The Head of Data and Insight will provide strategic leadership and will lead on the data and insight strategy. The role will play a pivotal function in VSO's global leadership team ensuring GDPR-compliant database management to enable data provision across VSO functions.

The role will be responsible for leading a high performing team who produce datasets for supporter communications and develop insight and analysis to inform critical business decisions and strategic focus

Skills, qualifications and experience

Ideal Applicant Summary

As the successful candidate, you will have substantial experience of database marketing processes and using reporting and analysis to influence senior colleagues and improve strategic business performance.

In addition you will have:

Skills/Knowledge
Excellent knowledge and practical experience of using database marketing techniques to deliver results.
People Management - ability to lead, develop, coach and support a high performing team.
Relationship Building - ability to build strong working relationships across the organisation.
A good understanding of data protection legislation and its application to direct marketing activity.
Proven project management skills, with significant experience of delivering projects on time and within quality and resource targets.
Knowledge of the practical application of a variety of models for managing data quality in a complex user environment.
Knowledge of complex campaign design and ability to create a learning culture.
Knowledge of statistical and analytical techniques to create enhanced supporter understanding and effective segmentation and targeting.
Confident to make recommendations and decisions within the remit of data insight expert.

Experience
Experience of working with a large-scale multi-product, multi-audience marketing database with multiple inputs.
Demonstrable experience of using analysis of customer data to improve performance and drive business strategy.
Experience of producing or commissioning analysis of campaign results, customer behaviour, trends and profiles.
Experience of working with Campaign Management and CRM Tools to manage supporter contact strategies

Desirable
Experience of working with BlueVenn and Raiser's Edge.

We also offer a range of additional benefits:

* A friendly and supportive office environment
* Opportunities for flexible working and working from home
* Generous annual leave of 37 days (inclusive of public holidays)
* Competitive pension with Scottish Widows (matched at 5%)
* Cycle to work scheme
* Free parking
* Lockers and shower facilities
* Fun free lunch time activities like boot camp
* Professional development
* Employee and Volunteer Assistance Programme offering free, confidential support and guidance on a wide range of topics from money matters to legal issues, as well as counselling and a helpline.

At VSO we believe progress is only possible by working together. Whether you want to join us as an employee, or as a volunteer working in your own country, overseas or online, our selection process includes an assessment based on these core competencies:
Ability to be open minded and respectful
Ability to be resilient and adaptive to new situations
Ability to facilitate positive change and build sustainable working relationships
Ability to seek and share knowledge

Equal Opportunities
VSO promotes equal opportunities and values a diverse workforce.

Unfortunately we are unable to provide sponsorship for this position, so please ensure you have the right to work in the UK before you apply.

VSO reserves the right to close this job early if we receive a sufficient number of applications.

Data Officer
London, NW1

About Us

We’re The Mix, a charity that provides free, confidential support for young people aged under 25. We believe all young people should be able to make informed choices about their physical and mental wellbeing so that they can live the lives they choose.

Life is tough, we know that. But support doesn’t have to be. That’s why we’re here to take on the embarrassing problems, weird questions and please-don’t-make-me-say-it-out-loud thoughts that people under 25 have.

We’re now looking for a Data Officer to join our team and give us insight into the positive impact of our projects.

The Benefits

- Salary of £24,000 per annum
- Pension (4% employee contribution secures a 4% employer contribution)
- Life assurance
- Flexible working
- 35 days’ holiday including Bank Holidays
- Eyecare vouchers
- Weekly staff socials, plus a summer and Christmas party
- Colleague of the month awards (with the reward of half a day’s extra annual leave)
- Great learning, development and training options

This is a fantastic opportunity to support the vital projects of an organisation that ensures young people have safe spaces where their voices can be heard and they feel supported.

In this vital role, you’ll ensure that our projects fulfil their purpose and meet the needs of vulnerable young people to empower them and drive our objectives.

So, if you want to join a friendly and supportive environment that will support you to grow and develop professionally, we want to hear from you.

The Role

As a Data Officer, you will oversee all aspects of gathering, analysing and reporting on data to inform our future strategies, including fundraising and service delivery.

Presenting accurate data across the charity, you will create efficient reports on KPIs and other key indicators for our organisation and the projects we are involved with.

Reporting to the Data, Evaluation and Insights Manager, you will:

- Work across the charity, collaboratively collecting data
- Report findings back to staff, volunteers, Trustees and external audiences
- Report on, and evaluate, funded projects
- Ensure that all data is compliant with GDPR guidelines

About You

To join us as a Data Officer, you will need:

- Proven experience and skills in data collection, analysis, reporting and visualisation
- Experience of working with Excel to manipulate data
- Proficiency using Microsoft Office suite
- Knowledge of Data Protection regulations and best working practices for data

Ideally, you will have experience of working with Salesforce or other CRM databases, but this is not essential. Experience working with Tableau would also be beneficial.

Other organisations may call this role Data Analyst, Data Analysis Officer, Data and Impact Officer, Data Insights Officer, or Research Data Officer.

This is a full-time role, working 35 hours per week, Monday – Friday. A four day week would be considered for the right candidate. Occasional evening and weekend work may be required.

Webrecruit and The Mix are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking to make a positive change as a Data Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

We are looking for a Head of Information and Support Services to lead on developing and delivering excellent support and information services which meet the needs of people affected by blood cancer.

The successful candidate will have experience of developing and managing a diverse range of information and support services. You’ll have exceptional interpersonal skills and be emotionally resilient, hardworking and understand the value your role brings to the blood cancer community.

This role will provide leadership to the team ensuring they are able to manage competing priorities and challenging deadlines. The postholder will be a strong advocate for patients, understand their needs and ensure that as an organisation our services continue to meet these needs. They will be able to identify and develop new opportunities, but also ensure we continue to meet the day to day demands of delivering our existing services. They will be required to develop relationships and a collaborative approach with other teams in the organisation, particularly our research and policy and fundraising teams.

If this role sounds like the role you are looking for and you feel you have the knowledge, skills and experience we need, please apply with a covering letter setting out how you match the requirements of the job specification along with a current CV by:

9am on Thursday 5 March 2020

Please note applications will be reviewed on receipt and if a suitable candidate is appointed we may bring forward the closing date of this role at our discretion.

Job Title: Data Manager
Location: Central London
Duration: 6 month contract
Salary: Up to £50,000
Type of Organisation: Medical
Interview Date: ASAP

Job Purpose:
The Data Manager reports directly to the Deputy CEO and has overall responsibility for developing, managing and leading on data strategy for all data across the charity. The role will be primarily responsible for the fundraising database and will also coordinate inputs from other operational data sources, with the exclusion of patient data. You will lead on all database planning and support and promote the use of the CRM system, developing it in accordance with the organisation's business needs.

You will manage a team of 3-4 and play a crucial role in working closely with teams across the Charity to continue to ensure data is collected, stored and managed with integrity. You will work closely with other team leaders to enhance organisational understanding of the data management, develop insight into behaviors, and how they can use data to benefit and improve performance and impact.

About you
You will have considerable experience working with CRM databases, delivering data solutions in accordance with organisational strategies, as well as being a good communicator who can liaise with colleagues at all levels. Ideally you will have worked in a fast-paced environment at a time of change, using project management skills to overcome challenges both technical and logistical.
Your approach to problem-solving will be logical and detailed. You will be able to influence decisions with an evidence-based approach, and be able to articulate business requirements in both technical and non-technical language.
You need to be confident in managing a small team, setting clear work plans, managing priorities and being flexible.

If you like the sound of our role and think you have what we are looking for, then we would very much like to hear from you.

A detailed job description is available for this role, please get in touch.

A referral scheme is in place for this role - if Charity People place someone you introduce us to, we will donate £250 to a charity of your choice. Please don't hesitate to get in touch with Neil on 020 7939 7441 or [email protected] for more information.

When you apply through Charity People you improve your chances of securing the role in various ways:
*We provide additional information about the role and the client.
*Where needed we can advise you on cover letters, applications and your CV.
*Interview coaching and tips for the crucial moment.

For similar roles to this, or to register your details with us, please go to our website or give one of our friendly consultants a call. The Charity People team all have backgrounds of working in the not-for-profit sector previously and are driven by wanting to see charities performing at their best because of the inspiring and committed people that they employ.

Due to the high number of applications we receive, only the most suitable candidates will be contacted. Before you decide whether or not to apply, please ensure you have read all of the information provided above and make sure that you have the relevant skills & experience for the role.

We shall ensure fairness and equal opportunities throughout our workforce and in service delivery. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, disability, sexuality, religion or age.

Job Title: Data Manager
Location: Hatfield, Hertfordshire (15 mins walk from train station)
Duration: 12 month maternity contract
Salary: Up to £40k DoE
Type of Organisation: Health
Interview Date: ASAP
Benefits:
- Strong tech infrastructure with opportunity to work from home 2 days per week
- If you like tech and want to learn about lots of new exciting tech then this is a dream job for you as they have plenty.
- Modern offices on a beautiful business park (American style) with small river running through
- Pool and table tennis available to play
- Family / community feel to the team
- Flexible working
- Gym facilities close by (with highly discounted rates at a university next door),

Description of Role:
To maintain and develop a market leading supporter database. The roles sits within a team of four, with two Database Officers responsible for the first line of support for users, and the Database Manager responsible for more complex system issues, system development and data selections. All of these roles report to the Operations Manager.

The office is informal, open plan and designed to create a vibrant and productive workspace for all our staff. Less than a 30-minute train ride from London King's Cross. Free car parking is available to all staff, along with cycle racks for the more energetic.

About You - Top 3 most important elements of the role:
- Data selections in fundraising
- You will have experience of an organisation wide CRM (aka an enterprise CRM)
- You will be a 'do-er', have a 'do-er' attitude, and drive results

If you like the sound of our role and think you have what we are looking for, then we would very much like to hear from you.

A detailed job description is available for this role, please get in touch.

A referral scheme is in place for this role - if Charity People place someone you introduce us to, we will donate £250 to a charity of your choice. Please don't hesitate to get in touch with Neil on 020 7939 7441 or [email protected] for more information.

When you apply through Charity People you improve your chances of securing the role in various ways:
*We provide additional information about the role and the client.
*Where needed we can advise you on cover letters, applications and your CV.
*Interview coaching and tips for the crucial moment.

For similar roles to this, or to register your details with us, please go to our website or give one of our friendly consultants a call. The Charity People team all have backgrounds of working in the not-for-profit sector previously and are driven by wanting to see charities performing at their best because of the inspiring and committed people that they employ.

Due to the high number of applications we receive, only the most suitable candidates will be contacted. Before you decide whether or not to apply, please ensure you have read all of the information provided above and make sure that you have the relevant skills & experience for the role.

We shall ensure fairness and equal opportunities throughout our workforce and in service delivery. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, disability, sexuality, religion or age.

We are Bloodwise (becoming Blood Cancer UK on 31 March), and we want to change the world for all blood cancer patients. Every year we stop more people dying of blood cancer and our researchers are even working to stop people developing blood cancer in the first place.

We are looking for a talented media relations professional with experience of working with celebrities to join us as our Senior Media & Celebrity Officer to help us achieve this.

Raising awareness of blood cancer will be vital in the effort to beat it, and as Senior Media and Celebrity Officer you will work with the Media Manager and the Media Officer to raise our public profile through proactive and reactive media relations.

You will also manage our relationship with our celebrity supporters. In particular, you will develop the number of celebrities we have relationships with, helping to maximise the opportunities for working with celebrities to support our work. Your media relations work will cover the breadth of our work, but with a particular emphasis on fundraising.

The successful candidate will deliver our celebrity liaison strategy, handle media relations for our profile raising and income-generating activity and enable our supporters to share their personal experiences of blood cancer in the national media.

The closing date for this exciting opportunity is:

9am on Monday 16 March 2020

Please note applications will be reviewed on receipt and if a suitable candidate is appointed, we may bring forward the closing date of this role at our discretion.

Fixed term to December 2020

Unicef ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

The Data Team is part of the Information function at Unicef UK and provides colleagues with the technology, services and capability to fulfil data-driven activity, primarily in support of fundraising and advocacy.

The Marketing Data Selections Officer is responsible for supplying high quality, timely data for marketing campaigns and provides subject matter expertise on database marketing and data selections to colleagues across Unicef UK.

Adept at SQL and data manipulation, the successful candidate will have experience of problem-solving and working with data in CRM systems.  They will be comfortable working with datasets to spot anomalies and draw conclusions on how the data they work with supports business outcomes, while ensuring it is managed in line with compliance.

To apply, please visit our website via the button below.

Closing date: 5pm, Tuesday 3 March 2020.

Interview date: Tuesday, 17 March 2020.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level at Unicef UK. We want to do this because we know greater diversity will lead to even greater results for children.

Unicef UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

SANE is looking for an entrepreneurial Senior Fundraising Officer with at least 2 years’ experience of developing and implementing trusts proposals and reports. In addition this role will write our two annual appeals and supporter report to individuals. 

This is a new role within in a professional team of 6 which manages the full spectrum of fundraising, marketing, website and social media activities. The successful candidate will join a hard working and fun department which generates on average £1m per year.

The successful candidate will:

• be creative and determind with a focus on trusts and individual appeals
• be self-motivated, flexible, diplomatic, assertive, with good relationship management skills
• have the ability to work well within a team and independently, undertaking his/her own administrative tasks as required;
• have excellent written, verbal and presentation skills

This is an office based role.

Job title: Senior Public Relations Officer

Region: London Haig House, SE1 1AA

Directorate: Remembrance and Marketing

Contract: Permanent, Full Time 35 hours per week

Salary: £40,533 per annum (£36,081 per annum plus £4,452 London weighting)

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• A desire to provide a great customer service and support

• Enjoy and thrive in working in teams and with others

• Passionate about supporting the Armed Forces community and honouring their contribution

• Come to work each day to be the best you can and to learn and develop

• An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role

An exciting opportunity for an experienced Senior Public Relations officer to join The Royal British Legion’s national media team has become available.

You will play a leading role in running PR operations for one of the UK’s largest charities, working on high profile campaigns and events. These include the upcoming commemorations for VE Day and VJ Day 75, the Invictus Games and the Poppy Appeal. Last year, for the 75th anniversary of D-Day the Legion’s PR team was at the heart of international events, hosting the UK’s leading media outlets on board a ship which took 250 veterans back to Normandy.

The work of the Legion’s PR team extends year-round and includes delivering creative campaigns to tell the stories of people we help, driving awareness of our political campaigning activity, developing stories and content for use across the organisation, working with high-profile ambassadors and engaging with national media during key events.

The successful candidate will have a relevant degree or equivalent work experience, and will have extensive experience of media relations, public relations or journalism within a high-profile national organisation. You will have experience in devising, leading and delivering PR plans and campaigns using a variety of tactics and techniques, and will have worked with journalists at the national and regional level in securing significant media coverage. Experience of managing staff is desirable but not essential.
 

You will be able to demonstrate the ability to engage and interest journalists, to draw up creative media plans, to communicate with a range of audiences and to apply a strategic approach to your work to deliver against wider organisational objectives. You will also be capable of working in a fast-paced environment, managing a heavy workload with flexibility and have a positive approach to problem solving.

In return we offer excellent career progression including in-house and industry training, the opportunity to create and manage PR campaigns from start to finish as well as coaching from senior members of the department.

The Legion is the nation’s largest Armed Forces charity providing services and support to all those currently serving in the British Armed Forces, veterans and their families. As the champion of Remembrance, the Legion also holds a lead role in the nation’s commemorative activity.

How to Apply

Please apply by clicking ‘Apply Online’

Closing date for this role is: Tuesday 25th February 2020

TPP are working with a professional membership body to recruit a Senior Database Membership officer.

This opportunity comes with excellent benefits:
Competitive salary
Employer contribution to pension scheme of up to 12.5% of salary
Annual leave of 29 days per annum, plus bank holidays
Interest-free season ticket loan
Discount purchasing scheme for goods and services Employee Assistance Programme - helpline and advice Occupational Health Assessment and Support
Free annual eye-test and £100 contribution towards glasses if required for work purposes
Cycle to Work Scheme
Central London location

You'll have fantastic administrative skills and be able to hit the ground running in delivering a busy programme of work. You'll be able to juggle a range of different activities and be good at collaborating with others and developing new ideas to improve the way we work. It is essential that you have the appropriate skills in MS Dynamics CRM, Access, Excel and document core pack. Ability to use a CMS will also be helpful.

Some of the key responsibilities are:

Working with the Deputy CEO, Finance Manager and other key staff to ensure processes are effectively mapped within the MS Dynamics CRM

Provide support to all members of staff in the use of MS Dynamics CRM

Manage membership data to ensure accuracy of data and adherence to GDPR guidelines

Develop the reporting capabilities of CRM including maintaining and updating dashboards

Develop the efficiency of our CRM system via workflows and document templates to automate processes where appropriate

Work closely with the external suppliers/helpdesk providers to ensure a swift and meaningful response to queries that cannot be resolved internally

Develop an understanding of the applications in use across the organisation namely, CPD, Revalidation, ePortfolio, how they are all interlinked with the CRM and how they are used by our members

Support the ongoing development of the FPH website in particular testing functionality, and integration between the website and internal CRM system

Monitor departmental mailbox, responding to adhoc enquires, disseminating to relevant staff members as appropriate and ensuring queries are responded to in a timely and efficient way

Be an active member of Corporate Services Team and promote effective team working across the organisation

Skills and experience needed to be successful in this role:

Ability to successfully manage multiple work streams, including organising time effectively, prioritising workload and meeting deadlines
Ability to collate and communicate complex information clearly and persuasively to a range of stakeholders
Ability to identify and solve problems or concerns constructively and creatively
Ability to identify opportunities for systems and processes to be improved to deliver solutions
Ability to develop processes and encourage others in their adoption
Skilled in data analysis and manipulation using tools such as Access, Excel, CRM
Ability to create and schedule workflows in CRM Dynamics
Ability to develop document templates using document core pack or similar product
Ability to use a range of software and manage website content
Ability to work as part of a team and support team objectives

Good degree qualification or equivalent
Experience of working in a membership organisation
Experience of running a membership annual renewal cycle
Experience of building and maintaining effective networks
Experience of the health or social care sector
Evidence of regular personal / professional development

If you would like to find out more about this opportunity please get in touch ASAP. The closing date for this vacancy is 2nd March.

Senior Database Officer
London, SE1

About Us

We are Pancreatic Cancer UK, the charity that is focused on supporting the research, diagnosis and treatment of pancreatic cancer.

It’s a tough challenge and a disease that has been sidelined for too long, but through our expert support and information services, our innovative research and our campaigns to improve care and treatment, we are tackling it head on.

We’re now looking for a Senior Database Officer to join our Data Team at our central London offices right on the bank of the Thames.

The Benefits

- Salary of £35,000 per annum
- 25 days’ plus Bank Holidays
- Contributed pension
- Travel loans for the purchase of an annual season ticket
- Death in service benefit
- Paid compassionate leave
- Employee assistance programme offering a free, confidential helpline on work and personal matters

If you have experience with CRM platforms, the charity sector and database architecture, this is a fantastic opportunity to join an organisation fighting an aggressive cancer and make a difference to patients and their families.

You will have the chance to use your expertise to inform the next steps of our expansion as an organisation and in turn, have a positive, life-changing impact.

So, if you want a rewarding career where you can develop both personally and professionally and join a dedicated and passionate team, we want to hear from you.

The Role

As a Senior Database Officer, you will manage all supporter data that is held on our database and design and implement reporting to ensure all relevant data is captured.

Working with the Database Manager, your role will involve:

- Accurately capturing and allocating financial data
- Ensuring all database design queries are dealt with
- Exporting segmentations of basic to intermediate complexity
- Recording all email-related captured data
- Overseeing and developing new data processes
- Monitoring and reviewing web forms to ensure best practice is followed

About You

To join us as a Senior Database Officer, you will need:

- Significant experience with CRM platforms and the charity sector
- Experience with database architecture and hierarchies and data management processes
- An understanding of the use of databases to support fundraising and manage supporter relationships
- Proficiency with a number of IT platforms, in particular Excel
- At a minimum, to have a degree level qualification

Other organisations may call this role Database Officer, Senior Data Officer, Senior Database Administration Officer, Senior CRM Administrator, or Senior CRM Database Admin.

Pancreatic Cancer UK may close this advert early if we receive a high volume of suitable applications.

Webrecruit and Pancreatic Cancer UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for a rewarding challenge as a Senior Database Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Working hours: 35 hours, 9am – 5pm, Monday - Friday

Senior Business Development Officer

(Ref: SUS2848)

£27,255 per annum

37.5 hours per week – based in either Leeds, Manchester or Newcastle

This is an exciting opportunity to join our England North team, helping to turn Sustrans’ vision for the region into a reality. In this role, you will help to create healthier and happier cities through identifying opportunities and securing funding to increase the impact of our charitable objectives. By managing our business development and developing strategic internal and external client relationships, you will be assisting Sustrans in its vision to allow people to travel in ways that benefit their health and wellbeing.

We are looking for an individual experienced in business development, someone with a passion for making more liveable cities, who is looking to build on their experience or interest in active travel, infrastructure delivery or the public realm. You will work closely with Sustrans’ England North regional team, specifically reporting to Head of Partnerships, England North Director, and the Senior Leadership Team. You will have the opportunity to develop strategies for income generation, coordinate proposals across Sustrans teams and develop our Business to Business (B2B) relationships with clients in the private and public sector that could lead to commissions. Sustrans supports professional development including toward APMP certifications for proposal management.

Closing date for the receipt of completed applications is 9am on Wednesday 11 March 2020. Interviews will take place in Leeds on Friday 20 March 2020.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applications from people with the appropriate skills from all parts of the community.