Recruiting for a Head of HR Shared Services (10-12 Month FTC - Maternity Cover) to join our HR Team in Westminster!

Circa £55,000 per annum, 35 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

To be responsible for and lead HR Shared Services - including Recruitment, On-boarding, HR Support, HR Admin, Payroll, contractual changes, HR Compliance and HR iTrent System. To be the key lead for successfully managing senior internal and external stakeholders in relation to HR Shared Services.

Key Responsibilities:

- To ensure the provision of excellent customer service by the HR Shared Service team to all stakeholders to maximise customer satisfaction
- To lead, develop and coach the HR Shared Service team to ensure all business objectives are met and key service standards achieved
- To lead, support and work as part of the HR Shared Service team to carry out the full range of HR Admin processes including those relating to recruitment and selection, appointments and terminations, contractual variations, sickness absence, annual pay awards and benefit schemes
- Lead on building effective working relationships with Senior Managers and Managers to ensure that the service delivered is to a high standard and any issues are addressed promptly
- Lead on ensuring the recruitment service provided ensures high quality candidates, from the widest pool of diverse talent to be recruited safely in the shortest time to hire and on boarded in an engaging and effective way
- HR lead on iTrent ensuring the system functions effectively and overcome any day to issues by engaging with the relevant internal and external stakeholders
- Be the HR lead for iTrent development projects
- Ensure all communication internally and externally from the HR Shared Service team embodies the Feel at Home branding
- Ensure compliance with all Audits relevant to HR Shared Services
- Ensure Safer Recruitment practices are adhered to
- Oversee all aspects of resourcing including managing Bank Support Workers and managing the Agency PSL
- Ensure agencies are audited at least twice yearly for compliance with our processes
- To build effective working relationships across the People Team to ensure a seamless provision of People services and to ensure high levels of customer satisfaction
- Accurately check and sign off the payroll changes made by HR Shared Services within the timescales required each month
- Review HR shared Service relevant Policies and keep up to date and in line with best practice
- Lead on and work with People leads on relevant training for managers relating to Recruitment, iTrent and HR Induction
- To ensure data accuracy on all HR Shared Service related systems and documents
- Lead on strategic HR Shared Services related projects within the People Strategy
- Lead on effectively managing external relationships with key outsourced aspects of recruitment and selection and the HR System
- Effective management of the annual Recruitment budget
- Be the key point of escalation within the HR Shared Service Team
- Ensure compliance with all relevant Policies and Procedures and to ensure the Team also understand and comply with them
- Required to work 7 day on call senior management rota at least twice a year
- Any other duties as reasonably required within the role
- This role requires a Enhanced DBS

Person Specification:

- Must be able to build excellent working relationships with internal and external stakeholders
- Driven by delivering excellent customer service
- Excellent people management skills
- Self driven
- Able to work in a challenging environment
- Able to effectively manage a team remotely
- Attention to detail
- Positive and solution focused
- Flexible
- Inclusive

Skills, Knowledge and Experience:

Essential:

- Experience of managing an HR team
- Experience of managing, motivating and developing an HR team
- Experience of leading on HR Systems
- Experience in leading Recruitment team or function
- Experience of improving recruitment services/recruitment projects
- Experience of working in multi location organisation

For more information or to apply please visit our website.

Have you been successful in establishing B2B partnerships and are looking for a new challenge in the charity sector?  We are a growing cause that is looking for someone who has the skills to identify, negotiate and secure high value corporate partnerships.  You will have established track record in sales or have already worked in corporate fundraising with another cause.

You will be working as part of a supportive team at Bipolar UK. 

Bipolar is a severe mental illness characterised by extreme highs and depressive lows. Having the condition increases the risk of suicide by 20 times. Bipolar UK is the national charity for people affected by the condition. Our mission is to empower everyone affected by bipolar to live well and achieve their potential. This includes close friends and family.

We already have momentum with the corporate sector, so this won’t be a standing start.  You will be given sufficient lead in time to grow the programme. The post is a two-year fix term contract, but it is expected to become permanent should income targets be met.

Please review the recruitment pack and then send an email covering letter to the CEO, Simon Kitchen, with your CV and we can set up a discussion about the role.

The closing date is:  5th October 2020

OVERALL PURPOSE

The Chief Executive provides strong leadership for the organisation and is responsible for delivering its services, administration, and financial management to appropriate standards. Working closely with the trustees, the Chief Executive develops long term strategy, budgets and business plans and ensures EHCVS complies with relevant law and regulations. The Chief Executive acts as an ambassador for EHCVS, playing a key role in developing effective relationships with internal and external stakeholders.

ACCOUNTABILITY

The Chief Executive is accountable to the Board of Trustees via the Chair of the Board  

VALUES AND ATTITUDE

You will need to sign up to the values of EHCVS and be a passionate advocate for the voluntary and community sector within Ealing and Hounslow. Working in a small organisation necessitates the Chief Executive to be both strategic and hands on at various times. You will need to be able to inspire, develop and encourage our staff team whilst ensuring that performance is managed, targets are met, and that they work effectively and efficiently as a team. You will need to be a self-starter with a strong work ethic.

LEADERSHIP, STRATEGY AND SUSTAINABILITY

The Chief Executive is responsible for maintaining an effective working relationship with the trustees and for corporate leadership and management including:

• Work with the trustees to develop long term strategies, policies and plans.
• Ensure that the operation of the organisation is consistent with the principles and objectives set by the board, advise the board on associated risks and managing those risks.
• Direct the operational activity of the organisation in cooperation with colleagues to ensure the achievement of business plans and objectives.
• Take overall responsibility for financial management and for delivering activities within agreed budgets.
• Annually review and update the EHCVS strategic plan.
• Oversee the implementation of the organisation’s marketing and communications plans.
• Develop and sustain appropriate quality frameworks.
• Identify and respond to external events that affect EHCVS and manage business and operational risks.
• Ensure systems are in place for monitoring, measuring and reporting on operational performance to trustees and funders.
• Develop and maintain the organisation’s reputation, culture and values with staff, beneficiaries, funders, partners and other bodies.
• Lead EHCVS’s operational management and ensure compliance with legislation, regulation and internal policies.
•  Advising and supporting the EHCVS Board of Trustees to fulfil its responsibilities for the proper governance of the organisation and act as the Company Secretary.
• Ensure the smooth running of the board including organising meetings, preparing Trustee briefings, keeping minutes/records, ensure action on Board decisions, responding to Trustee enquiries.

EXTERNAL RELATIONSHIPS AND PARTNERSHIPS

The Chief Executive is responsible for ensuring ongoing positive strategic partnerships and for ensuring that EHCVS meets the needs of its current and future beneficiaries, including:  

• Develop productive relationships with funders in order to secure funding for EHCVS’s services to support front-line third sector organisations.
• Enhance and develop existing and new stakeholder relationships including relationships between the VCS and relevant local government and NHS bodies in Ealing and Hounslow and surrounding areas, and also with the private sector to maximise support for the voluntary and community sector.
• Promote and build greater awareness of the value of the VCS and of EHCVS, particularly with local statutory agencies, media and elected representatives in the boroughs we serve.
• Develop and maintain communication within the VCS and between the VCS and statutory partners
• Represent EHCVS at meetings, conferences and events, giving presentations and promoting a positive image of the borough, EHCVS and the VCS, and their achievements.
• Seek to build VCS consortia with multiple capabilities to bid for funding, thereby strengthening alliances within the sector and obtaining income for VCS partners.
• To ensure EHCVS representation on local and regional committees, working groups etc as appropriate within the constraints of available resources.
• Provide advice, assistance and influence on policy, strategy and practice including the implications of new legislation, changing service needs and demands, and emerging community issues to the VCS, Council, CCG and Borough Partnerships.
• Innovate, develop, challenge and evaluate existing policy and practice towards the VCS across the Council, CCG, LSP, private sector and other partners. 
• Work with local VCS organisations and statutory agencies to promote equality, inclusion, cohesion and community leadership.
• Maintain an up-to-date knowledge of current and emerging issues and good practice to inform the voluntary and community sector’s activity, development and engagement.
• Facilitate the voice, representation and influence of the VCS through the development of the relevant VCS networks.
• Ensure the development and delivery to the highest standard of appropriate services to meet the needs of VCS organisations in Ealing and Hounslow. Ensure the delivering of high-quality training, advice and support.

GOVERNANCE, FINANCIAL AND LEGAL MANAGEMENT

The Chief Executive assists the trustees with the stewardship of resources to ensure that EHCVS continues to be well financed and to:

• Support the Board of Trustees to fulfil their legal and financial responsibilities.
• Ensure adequate financial and human resources are available to carry out activity as agreed with the Board of Trustees, including income generation from a variety of sources.
•  Manage and work within agreed budgets.
•  Ensure the relevant management reporting of financial information, including preparation of annual budgets and reviews throughout the year.
• Ensure compliance with the requirements of all funding bodies and all appropriate legislation.
•  Take overall responsibility for day-to-day financial management.
•  Responsibility for organising the annual general meeting and producing the annual report.

GENERAL

Attend personal supervision and appraisal meetings with the chair of Trustees or agreed substitute.

Be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.

Comply at all times with the policies and procedures of EHCVS.

Ensure that EHCVS Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.

Act as a representative of the values, beliefs and principles of EHCVS at all times.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation.

Please complete the application form below plus equal opportunities monitoring form.

Closing date for applications is Friday 2nd October, 5.00pm

Interviews will be held week-commencing Monday 19th October 2020

We look forward to receiving your completed application. However, if you have not heard from us by Friday 16th October, unfortunately this means that you have not been shortlisted. We will not be able to give feedback to candidates who have not been shortlisted.

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,500 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

This is a fantastic opportunity for a motivated individual who prides themselves on their accuracy, attention to detail and knack for being able to oversee the day to day management of a CRM system or database. We need a team player who can support a wide variety of projects, liaising with different team members throughout the working day. The post will join the passionate and dynamic fundraising team at Refuge, and support the goal of creating a world where violence against women and girls (VAWG) is not tolerated.

As Senior Fundraising Database Executive, you will be responsible for providing day-to-day support to the fundraising team with database processes, training and development. Working closely with the entire fundraising team you will play a pivotal role in recommending enhancements for how data is stored and implementing new processes and systems. In this role you will also support fundraisers to fully understand their objectives and requirements with their data requirements for appeals, communications with supporters or events. You will play a key part in unlocking opportunities across our fundraising portfolio.

You will be driven and self-motivated, comfortable making decisions within agreed delegation levels. You will be able to work as part of the wider fundraising team and have the ability to work under pressure. This is an exciting opportunity for the right individual, being part of a new strategy and with personal development built in.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession. 

Please visit Refuge’s website for further details and other opportunities.

Closing Date: 27 September 2020

Interview Date: 06 October 2020

A Basic Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. 

No agencies please - as a charity we work hard to keep our costs down.

Senior Family Support Coordinator, Full-time, £30,433 per annum (including London weighting), Ealing- Fixed term to end of December 2021

We are seeking to recruit a Senior Family Support Coordinator with strong project management and family support skills to support the development and monitoring of a ‘whole family approach’ project in Ealing.  The project will provide support to families who have at least one child aged 5-10 years old. Families from low socio-economic groups will be supported to cope with the challenges of family life with the ultimate aim of becoming more physically active together.

The successful candidate will be responsible for the recruitment, training, management and ongoing supervision of volunteer befrienders who visit families and offer emotional support. Recruitment of families is a key part of this role, linked to developing relationships with key agencies that support families and identify relevant families to benefit from the project. Data collection is also a key part of this role.

Experience of effective project management including experience of meeting targets and deadlines are essential. The ability to listen with empathy as well as having a high standard of written and verbal communication, report writing and presentation skills are essential.  Commitment to safeguarding vulnerable adults and children, as well as commitment to equal opportunities principles and practice are also required.

The post involves working in the community in Ealing with some work from home so a suitable home working environment is essential. Regular travel around the Ealing area will be required.

Please note that due to Covid-19 tasks on this role may be carried out remotely from the employee's home via MS Teams while it is not safe to deliver face to face services or work in one of our local offices.

Please visit our website via the apply button to obtain the job description, full person specification, application form and guidance. Please note that we only accept application forms. CVs will not be accepted

Closing date:  Sunday, 27th September 2020

Interview date: TBC (via MS team)

Contract: 2 Years Fixed Term (extension subject to funding)

Location: Cardiff or London (currently remote)

Are you a skilled communicator with a passion for crafting digital content that sparks conversation? Are you someone who can plan, deliver and evaluate a range of communications projects?

We are looking to recruit a Digital and Creative Communications Officer with significant experience across all aspects of digital communications, with a keen eye for storytelling. 

This post requires an individual looking for a challenging new role, who is ready to take on this exciting and varied opportunity supporting a busy and ambitious team. In this role you will create, curate and disseminate digital content across a wide range of online channels including social media, website, newsletters, publications and others. You will monitor, record and evaluate the performance and reach of our content across all digital channels and work with the Communications Team to develop new and creative ideas to enhance the impact of our work in humanitarian research and innovation. You will support on digital development projects and be a digital advocate for the charity sharing best practice through workshops and training.

The successful candidate will have a minimum of three years’ experience working in a digital communications role with considerable experience in implementing digital strategies and tactics that can effectively grow brand awareness, drive traffic to the website and increase stakeholder engagement, ideally within the third/charity sector.  

You will be given a high degree of autonomy in your work and it is essential that you feel confident working both independently and within a team. Being able to build successful relationships across the organisation will also be vital, along with strong communications skills and the ability to manage competing priorities and deadlines.

We’re a global charity, working to find solutions to complex humanitarian problems through research and innovation. We fund and support work that goes on to shape the way in which people across the world are supported during a crisis.

We are based in the UK, but our roles have a global reach; as an established and respected part of the humanitarian community, we work closely and meaningfully with our fellow networks and actors to make change happen.

If you are passionate about using your digital and communications skills to support the humanitarian community and those affected by crises, and you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we’ll give you every opportunity to succeed.  

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We are committed to the safeguarding and protection of children and vulnerable people in our work. We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure. 

We recognise the positive value of diversity and promote equality and are committed to improving employment opportunities for minority groups. We welcome and encourage applications from people of all backgrounds, particularly from Black, Asian and Minority Ethnic (BAME) and disabled candidates, as BAME and people with disabilities are currently under-represented throughout our work. We also welcome applications from LGB and Trans, and non-binary candidates.

Please note: Due to COVID-19 we are all currently working remotely, so this role will initially be home-based. When deemed safe and appropriate to do so, there will be some UK travel involved in this role, mainly to Cardiff or London. There is the potential for international travel to support key events and activities.

Closing date: Sunday, 11 October 2020   Interview dates: 20 & 21 October 2020

If you have a strong understanding of the impact of the violence, racial inequity and systemic injustice on marginalised communities and are passionate about empowering those most affected to create a change, then we can’t wait to hear from you!

ABOUT US

The 4Front Project is a member-led youth organisation empowering young people and communities to fight for justice, peace and freedom. The organisation was established in 2012 to provide a platform for those who have been impacted by violence to create change. We support members with experiences of violence and the criminal justice system to create change in their own lives, communities and society.

Over the last eight years, we have pioneered an approach that empowers those most directly harmed by violence and the criminal justice system to be at the forefront of a grassroots movement for change. Our holistic model has been designed specifically to support young people aged 13 - 25 with complex needs as a result of multiple systemic disadvantages and disproportionate exposure to serious violence. By advocating for a holistic approach to build peace, we are transforming the way in which society understands how to support young people who have been affected by violence and shaping the agenda around how to tackle the systemic causes of it. 

We acknowledge the impact of racism and discrimination on our members and actively work to dismantle these systems, whilst supporting members to recognise their strengths and identify systemic barriers to their progress. In this way, we support 4Front members to make changes in their own lives, whilst exploring the inequity they’ve experienced and amplifying their voices to create systemic change. Becoming a member means joining a powerful youth-led movement for change that is transforming the way peace and justice are understood by centring healing, rather than punishment. 

ABOUT THE ROLE

We are looking for an ambitious and experienced Head of Operations to drive our vision forward. This new, varied and exciting role combines strategic planning with operational management, including responsibility for organisational strategy, partnerships, fundraising, HR and communications. This role deputises for the Executive Director and is integral in supporting the continuous improvement of the organisational infrastructure, ensuring robust governance, risk management, compliance and long-term financial planning. You will work as part of a small, driven and committed team and be the logistical 'go-to' person. You will be responsible for ensuring that the core functions of the organisation meet our strategic objectives and values. You will sustain funding so that young people and our entire community can grow with the support of healing, imaginative, and liberating relationships. You will be a visionary leader, seeing your work at The 4Front Project as a crucial part of your identity and purpose in life. You will be committed to upholding our vision, mission, principles and values at all times. You will be bold, actively contributing to a workplace culture that centres justice, healing, change and hope. This role demands a high level of flexibility, initiative and dedication. You will play a fundamental role in shaping The 4Front Project into the future.

KEY RESPONSIBILITIES

LEADERSHIP, PARTNERSHIP & STRATEGIC VISION

• Collaborate with our members, staff, the board and other key stakeholders to co-design an ambitious strategy which fulfils our long term vision

• Develop logistical plans to enable the seamless delivery of our strategic goals

• Build a new communications strategy which effectively captures and promotes all aspects of our complex and transformative work

• Develop and nurture national and international partnerships that center racial equity and social justice, and effect systems-level change

• Build effective relationships and collaborate with a broad group of stakeholders ranging from lawyers, therapeutic practitioners, educators and campaigners to support the implementation of our strategic goals

• Elevate and amplify our reputation, influence, and leadership by building new networks, alliances and collaborative partnerships

• Develop our impact monitoring and evaluation processes 

GOVERNANCE, RISK MANAGEMENT & ORGANISATIONAL EFFECTIVENESS

• Support staff, volunteers and the board in carrying out the essential administrative tasks needed for the good governance and smooth running of the organisation

• Ensure all company records are clear and up-to-date to enable smooth filing of annual reports

• Ensure that staff and volunteers understand and implement our policies

• Ensure that the organisation is compliant with all relevant legislation by conducting risk assessments, monitoring performance, reviewing procedures and supporting the maintenance of the risk register

• Fulfil the duties of the Data Protection Officer and support staff and volunteers to maintain the security and confidentiality of our members

• Ensure the correct organisational insurance policies are in place at all times

• Increase the effectiveness and efficiency of our operations through reviewing and developing initiatives to improve our central functions, including HR, IT, administration, finance, fundraising and communications

FINANCE, DEVELOPMENT & SUSTAINABILITY

• Develop and implement an ambitious and effective fundraising strategy with a particular focus on diversifying our funding streams and building our donor base

• Prepare high-quality, detailed bids for capital and revenue funds by listening to and sharing the stories emerging from our work as well as collaborating with our members to vision for the future

• Coordinate the receipt of grant payments and collaborate with the team to prepare comprehensive reports to all funders in line with reporting requirements

• Build effective strategic networks and relationships to support income growth

• Maintain and upkeep the database in line with GDPR and data protection procedures

• Communicate with relevant grant managers to keep them up to date with organisational developments, events, and activities

• Coordinate the annual budgeting, financial planning, and fundraising processes

• Oversee monthly and quarterly assessments and forecasts of our financial performance against budget and operational goals.

HR, PEOPLE MANAGEMENT & DEVELOPMENT

• Guide and support the Campaigns and Communications Coordinator and Media and Communications Assistant to enable them to deliver the central communications function of the organisation

• Oversee and develop all stages of the employee and volunteer cycle process, from job design and recruitment to performance management, development and leaving processes

• Develop and regularly review HR-related policies and procedures, ensuring ongoing organisational compliance with all relevant employment law

• Ensure that all staffing policies, processes and decisions are in line with our organisational values, and nurture a supportive, fair, developmental and happy workplace for the entire team

• Support the team to understand and effectively implement organisational policies and procedures

• Monitor and make recommendations regarding staffing and recruitment needs, and develop strategies for ensuring the immediate and long-term staffing needs of the organisation are met

• Provide ongoing HR expertise for the team and proactively, consistently and skilfully address any staffing issues

• Maintain up-to-date and comprehensive staff records, in line with best practice and GDPR requirements

• Draft and manage all staff and consultant contracts, ensuring the documents are accurate, tailored to the specific context and legally compliant

• Review job descriptions regularly to ensure they are up to date, consistent and fit for purpose

• Conduct salary reviews and make recommendations to the remuneration policy

• Manage and further develop the staff benefits packages, including overseeing relevant internal processes and liaising with external benefits providers

• Develop and coordinate a holistic training offer for the team by curating external training opportunities and developing internal opportunities for learning, growth and development

• Develop a comprehensive wellbeing strategy and appropriate support processes

• Coordinate regular individual and group clinical supervision sessions for the team

• Ensure that individual staff members experiencing personal or professional challenges have access to appropriate support

• Gather staff feedback for continuous organisational learning and development

You will also provide cover on occasion and undertake any other duties that may reasonably be requested of you outside of this role description.

PERSON SPECIFICATION

ESSENTIAL

• An understanding of social justice issues, systemic inequality and injustice, including the impact of the criminal justice system on marginalised communities
• Strong and proven strategic leadership experience including developing strategic direction and planning and implementing successful growth plans
• Strong management experience including developing staff, developing culture and overseeing organisational development.
• Proven experience in managing complex and sensitive staff and organisational issues with empathy, fairness, consistency and appropriate confidentiality
• Proven experience in an operations and/or HR role including designing and/or maintaining processes, systems and policies in line with best practice
• Proven experience of setting and working to targets, budgets, and deadlines
• Experience managing work involving legal compliance and working with complex processes and documents
• Knowledge of GDPR issues and how they relate to HR processes
• Experience of working robustly within challenging and unpredictable environments as well as effectively managing change
• Excellent teamwork skills and experience of supporting and motivating others

DESIRABLE

• First-hand experiences of the issues we address through our work
• Experience of working in an organisation which promotes the rights of vulnerable communities with multiple disadvantages
• A thorough understanding of safeguarding and child protection frameworks
• Demonstrable track record of individually building successful income generating relationships and securing significant income (corporate, public sector, individual philanthropy or trusts and foundations)
• Qualification or advanced training in a relevant area such as human resources (including CIPD), organisational management or law
• Understanding of social impact reporting and experience of monitoring and evaluation systems to measure service impact
• Experience building and maintaining excellent relationships with community organisations and partners
• Experience of producing reports of organisational outcomes, outputs, and financial activity
• Experience of effective communications, digital marketing and social media
• Experience of using CRM effectively

HOW TO APPLY

THE CLOSING DATE FOR APPLICATIONS IS THURSDAY 8TH OCTOBER 2020 AT 12.00PM

We would like this position to start as soon as possible. Interviews will be conducted on a rolling basis, so we encourage early applications. 

To apply for this position, please send:

1. A comprehensive and relevant CV

2. A supporting statement addressing the person specification 

3. And either:

• An essay answering the questions below (no longer than 750 words for each question). 

• A video of you addressing the questions below (no longer than 8 minutes in total).

1) What do the words ‘justice’, ‘peace’ and ‘freedom’ mean to you and how have these concepts impacted your view of the world? 

2) What are your top three priorities for building equity in our society and how would you go about it?

3) What does empowerment mean to you and how do you feel it can be incorporated as a principle in your work?

This will be reviewed by 4Front Members, Staff and Trustees.

There is a 3-stage selection process:

1.  An initial video interview (30 mins)

2. An interactive in person interview with 4Front Members and Staff (including a preparation task)

3. A final round interview with the Board of Trustees.

We are an equal opportunities employer and do not discriminate against candidates who may have previous convictions. We will also make reasonable adjustments for employees that may have access requirements.

Please ensure you quote the job reference number in the subject line of your email.

Age UK Sutton is seeking a Home From Hospital officer on a 12 month fixed term maternity cover contract, to join its highly effective commissioned service, assisting older people at the point of discharge from hospital.

Age UK Sutton’s (AUKS) pioneering Home From Hospital Service provides practical support on discharge from hospital.  HFH is a service funded by the NHS through the South West London Clinical Commissioning Group. The service supports older people (65+) in Sutton in order to:

•  Reduce number of readmissions to hospital

•  Aid discharge

•  Increase motivation, confidence and social integration after a hospital stay

•  Reduce unnecessary hospital admissions

The recruited post holder must have the skills to work across the service and quickly establish credibility with health and social care practitioners, patients, and their families. The right candidate will have a background in health, social care or voluntary sector provision, excellent communication skills, personal resilience combined with a passion for working with people in later life to enable them to set and reach meaningful personal goals.

Our Home from Hospital Service is delivered by a team of staff and skilled volunteers, led by the Head of Health and Care and working closely with our specialist Health and Social Care team, Home support social enterprise and wider staff and volunteer team.

Age UK Sutton works closely with partners including GPs, Pharmacists, Hospital Staff and Sutton Health and Care to ensure that we work collaboratively to deliver patient centred services.

We are seeking a Psychological Support Lead to work closely with the Cancer Information and Support Services Manager.  We are looking for an individual who leads the development of the Mulberry Centre’s psychological services and has a pivotal role in managing the provision of counselling services to patients, carers and the bereaved and line managing two part-time Cancer Information and Support Services Assistants who provide a comprehensive holistic cancer information and support service.

You will need to be compassionate and empathetic individual striving to make a difference to people affected by cancer.  You will be an cccredited member of the BACP and hold a Masters/Postgraduate Diploma in Counselling with post qualifying experience of 5 years.

To apply, please refer to the Information Pack and email a comprehensive CV and a covering letter showing evidence of how you meet the personal specification of the role.  We will not be accepting CV's only.

**Any CV's sent without an accompanying Cover Letter will be automatically sifted out of the recruitment process**

UKCISA (the UK Council for International Student Affairs) is recruiting a Head of Finance and Resources to oversee the finance and resources function, and participate in the strategic development of the organisation.

About us

UKCISA provides membership services – including advice, training and policy guidance – to nearly 500 members and direct support services to thousands of international students each year. Our diverse membership includes every public university in the UK, many private universities and further education colleges, independent schools and students' unions.

The role

Effective financial management is central to our strategy and operating model. The Head of Finance and Resources will be crucial to managing our finances and resources whilst embedding a culture of financial efficiency and effective controls.

Reporting directly to the CEO, and working with the Finance and General Purposes Committee, the Head of Finance and Resources will lead on financial and resourcing matters and will be expected to provide critical financial information, insightful analysis, and timely reporting to facilitate the development of the organisation.

The role oversees a close-knit team of three part-time members of staff. The postholder will therefore have a degree of autonomy, but will be expected to ensure operational tasks are completed whilst contributing to the wider development of the organisation. 

The role’s main functions are to:

• Ensure the efficient and effective financial planning and management of UKCISA’s resources

• Support the effective functioning of the Finance & General Purposes Committee and Board of Trustees

• Contribute to the development and implementation of UKCISA policy and strategy

The successful candidate will be a qualified accountant who has had wide exposure to financial reporting and processes. The ability to influence and communicate with a range of stakeholders will be crucial to the role as the postholder will be reporting to the Finance and General Purposes Committee as well as the Board. The role would therefore suit a dynamic and progressive individual who can thrive in a supporting and collaborative environment.

Our office is very close to Angel underground station, but our staff are currently working remotely. When conditions allow, we would expect working from the office to resume. However, we can be flexible about home working. Our preferred working pattern is four days per week, but there is flexibility around this and the role can be adapted for other working patterns for the right candidate. Working patterns and home working can be discussed at interview stage.

How to apply

To apply, please submit an up-to-date CV and covering letter (two pages max). In the covering letter please explain how your experience is relevant to this role and how you meet the person specification.

We will be reviewing applications as they come in and interviewing on a rolling basis.  We will therefore close the recruitment before the deadline if a suitable candidate is found, so you are advised to apply early.

We are hoping for a November start date, but are flexible for the right candidate.

The Charity

Our partner is a leading national charity who provide life changing short breaks and holidays to families facing incredibly challenging circumstances. Their breaks are a chance for families to connect, revitalise and discover.

Covid-19, and the challenges of lockdown, mean that even more families are facing very difficult circumstances, and the need for the services that the charity provides is growing.

Since the charity was set up 45 years ago, they have enabled 52,000 families to take time out from their daily life – and just enjoy what many of us take for granted: fresh air, playing on the beach, eating ice cream.

Last year alone, 4,800 families took a vital break – some for the first time together as a family.

The Role

The charity is seeking an Income and Engagement Director who can really make a difference and enable us to sustain our mission to give families time away together.

The successful candidate will be responsible for establishing and nurturing long term relationships with supporters at all levels and will take a prominent role in leading the organisation.  

You will be responsible for growing the charity’s income, donated goods and services You will also develop and lead the strategy for future success in these areas. You will take the lead in ensuring our brand and public profile effectively communicate our vision, so that the charity attracts and retains long term supporters.

The Person

The successful candidate will be an experienced communicator and manager who balances commercial acumen with strong values. We are looking for a proven track record in growing and inspiring unrestricted income from both individual and corporate donors.

Demonstrable experience of managing supporter data with a thorough of understanding of the legislation for fundraising and communications and experience in managing and maximising CRM databases are also required.

To apply :Please submit your CV which should be accompanied by a covering letter, clearly demonstrating how you meet the requirements of the role (see attached job description).

The Charity

Our partner is a leading national charity who provide life changing short breaks and holidays to families facing incredibly challenging circumstances. Their breaks are a chance for families to connect, revitalise and discover.

Covid-19, and the challenges of lockdown, mean that even more families are facing very difficult circumstances, and the need for the services that the charity provides is growing.

Since the charity was set up 45 years ago, they have enabled 52,000 families to take time out from their daily life – and just enjoy what many of us take for granted: fresh air, playing on the beach, eating ice cream.

Last year alone, 4,800 families took a vital break – some for the first time together as a family.

The Role

The charity is seeking an Experiences & Impact Director who can really make a difference and play an integral role in leading the charity and developing the experiences it provides to help families most in need.

The successful candidate will be responsible for leading a small team to deliver high impact, exceptional end to end experiences for families. They will work to understand and deliver the experiences families want and to ensure they mirror closely those experienced by families with the means to access them independently.

They will be responsible for defining and delivering all breaks offered, ensuring customers have an excellent, joined up experience through from first contact, to booking and reviewing the success of the break once it is completed.

In addition to managing the customer experiences, the postholder will be empowered to develop a framework that will enable effective performance analysis of the charities breaks and holidays.

The Person

To be successful, you will be a proven leader and have successful experience within a relevant sector which could include not-for-profit, travel and project management.

You will combine a desire to make a difference to families, with strong values and a demonstrable track record in designing and delivering projects in a co-ordinated and engaging manner, leading them to be completed and reported against on time, and to budget. 

To apply : Please submit your CV which should be accompanied by a covering letter, clearly demonstrating how you meet the requirements of the role (see attached job description).

Finance & Administration Manager

Hours: 3 days/week (24 hours) ideally spread over 4 or 5 days
Contract: 1 year with the possibility of extension
Annual Leave: 4 weeks pro rata + statutory holidays
Location: Stonebridge, London Borough of Brent

Sufra NW London is a Community Food and Advice Hub that provides a lifeline to people in crisis – including families living in extreme poverty and people who are vulnerable, homeless or socially isolated. We provide them with the food and support they need to survive, empower them to learn new skills and improve their wellbeing, and help them to find work and become financially stable.

Role Description

We are recruiting a Finance and Administration Manager to help scale-up the charity’s financial and administrative infrastructure in line with the growth and development we have experienced in recent years. The postholder will work closely with the Director and the Senior Finance Advisor to prepare and manage budgets, monitor income/spending and prepare management accounts for the Board of Trustees. Among other responsibilities, they will line manage the Administrative Officer and oversee the charity’s digital infrastructure and HR systems.  

We are seeking someone with at least 3 years’ charity finance experience who can take responsibility for ensuring financial procedures are maintained in line with the charity’s policies and can identify/make improvements to systems and processes, as necessary. This is a hands-on role in a grassroots charity where you will be working closely with the existing part-time Senior Finance Advisor (who works remotely) and members of the Management Team to re-shape how we manage all aspects of our financial administration.

The candidate will be a confident communicator and an organised self-starter. You will have experience managing staff and be capable of prioritising urgent tasks and working under pressure. The ideal candidate would be interested in taking on additional finance responsibilities as the charity continues to grow in the years ahead. 

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has an adaptable and flexible attitude. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and help the charity transform the lives of beneficiaries.

Flexible working hours/days are available to fit around childcare or other needs, including some home working.

Department: Fundraising and Communications

Location: Central London (Home based for now)

Brooke over the next six months will work to implement a key operational and data transformation in the way in which it securely and compliantly receives, validates and imports our supporters’ personal financial and non-financial data into the charity’s supporter database (CARE NG); whilst ensuring the business processes which consume that supporter data continue to function effectively for business as usual.

This transformation will entail the migration of the charity’s third party suppliers (fufillment, thanking and banking) from the current (as-is) inhouse, bespoke, directly keyed system (BODS), to a future (to-be) where suppliers’ import files, of supporters’ personal financial and non-financial details, will be securely provided to Brooke; for the charity to then validate and import into its supporter database (CARE NG).

The project will also include ensuring that the charity’s business as usual processes, which consume this imported supporter data, will continue to function and, where necessary, change/update/create new business processes for improved efficiency and productivity.

The role will report to the CRM Programme Lead, liaise with senior stakeholders and manage a matrix project team comprised of colleagues within the CRM (project manager, data and business analysts), Information Services and Fundraising and Communications teams.

This is a vital role for Brooke and its CRM programme with the opportunity to work with a dedicated and friendly team. If you are an experienced project manager with a successful track record in change and transformation, working with third party suppliers of high volume transactions into CRM systems, software development and upgrades, we want you to apply.

You will be a Prince 2/PMP certified, self-starter, project manager with experience of the successful project management and delivery of change/transformation, working with third party suppliers of high volume transactions, software development and upgrades, allied with excellent stakeholder, communication and collaboration skills.

Experience of working within a medium to large charity is also desirable.

Interviews to be held on: w/c Monday, 12-Oct-20