Crm and data services senior officer jobs in South bank, greater london
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We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.
This is an exciting and stimulating opportunity for a talented self-starter to join a small, capable operations team who play a pivotal role in member engagement and retention. With a focus on delivering an excellent experience to members, you will be the first point of contact for RCR members, putting them at the heart of everything you do. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes, whilst ensuring that every interaction has a positive impact on our members. You will be efficient, responding promptly to all requests and deliver strong data integrity for membership with your exceptional attention to detail.
If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you. And if you aren’t currently in an administrative role, but think you have the right skills and experience to succeed, we’d encourage you to apply.
What you will do:
- Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
- Respond to member queries and complete key membership administration processes using our CRM throughout the membership lifecycle from recruitment to retention.
- Provide support to ensure relevant documentation on membership processes are current and user friendly.
- Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
- Support the Membership Events Coordinator to deliver outstanding membership engagement events.
What you need:
- Demonstrable experience of providing exceptional customer service.
- Experience of managing administration processes efficiently.
- Experience of using and maintaining a CRM database or equivalent to store and retrieve data.
- A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
- Ability to prioritise and anticipate competing demands.
- Good working knowledge of Microsoft packages.
If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
The Royal College of Radiologists is seeking a Service Desk Support Coordinator to join our high performing and well respected IT team. The team supports both day to day office users and the College’s expanding, business critical examinations operations, which represent a significant part of our income and reputation.
This role is central to the delivery of excellent IT services. You will provide 1st and 2nd line support to end users, contribute to the ongoing maintenance of our IT infrastructure, and work closely with a wide range of internal and external stakeholders. Your focus will always be on delivering outstanding customer service, meeting Service Level Agreements (SLAs), and ensuring a positive experience for every user.
As the Service Desk Support Coordinator, you’ll be the approachable and knowledgeable face of IT at the Royal College of Radiologists. Acting as the first point of contact, you’ll support staff, Officers, Examiners, and remote users with IT and Audio Visual systems. From resolving technical issues and managing service requests, to supporting high stakes examinations and ensuring meeting spaces run flawlessly, your work will have a visible and meaningful impact across the organisation.
If you’re passionate about technology, thrive in a service focused environment, and enjoy solving problems, this is an excellent opportunity to contribute to a respected and forward thinking professional body.
What you’ll do:
- Provide responsive, customer focused IT support via Freshdesk, Microsoft Teams, email, phone, and in person
- Log, manage, and resolve IT support tickets in line with agreed SLAs
- Support a wide range of technologies including Windows, macOS, Microsoft 365, Active Directory, and mobile devices
- Assist with user onboarding, training, and the creation and upkeep of technical documentation
- Deliver reliable Audio Visual and video conferencing support for meetings and events
- Provide IT support for examinations and events, occasionally outside standard working hours
- Work collaboratively with HR, Digital Products teams, and external technology partners
What you’ll need:
- ITIL Foundation certification or equivalent practical experience in IT Service Management
- Hands on experience with service desk ticketing systems and supporting Windows and macOS environments
- Working knowledge of Microsoft 365, Active Directory, and end user device support
- Strong troubleshooting skills across hardware, software, and basic networking
- Excellent communication skills with a customer first mindset
- A proactive, self motivated approach and a genuine enthusiasm for learning and development
- A commitment to data protection, information security, and sustainable working practices
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Job description
Role: Partnerships and Programme Development Manager
Directorate: External Affairs
Team: Corporate Partnerships
Manager: Senior Strategic Partnerships Manager
Direct reports: N/A
Role purpose
This role supports the development of WorldSkills UK’s income and partnership activity by turning programmes and ideas into clear, compelling funding opportunities. You will work across teams to develop proposals, manage partnerships, and support reporting and planning processes that contribute to long-term financial sustainability.
You will play a key role in strengthening how we plan, communicate and deliver partnership activity, helping to build strong relationships with funders and partners while improving internal systems and processes.
Key tasks and responsibilities
Partnership and project delivery
· Manage delivery of partnerships and events, ensuring they are well planned, on time and within budget
· Support management of key strategic partner relationships
· Coordinate teams and stakeholders to deliver partnership activities
· Ensure partnerships align with WorldSkills UK’s strategic priorities and equity, diversity and inclusion commitments
Income development and proposals
· Develop funding opportunities from programmes and organisational activities
· Produce high-quality proposals, presentations and funding applications
· Support applications to trusts, foundations and corporate partners
· Contribute to the development of partnership agreements and documentation
Reporting and planning
· Support delivery of income and fundraising plans through regular monitoring and reporting
· Track progress against agreed objectives and provide clear updates and analysis
· Contribute to income forecasting and financial tracking, working with colleagues in Finance and across the organisation
· Support the development and reporting of project plans (Project Initiation Documents) and associated performance measures
Systems, processes and knowledge management
· Use and help improve our CRM system (HubSpot) to manage relationships and track opportunities
· Maintain accurate records, documentation and reporting systems to support partnership activity
· Identify opportunities to improve ways of working and streamline processes across the team
Research and pipeline development
· Carry out research to identify potential partners, funding opportunities and sector trends
· Support the development of a strong and diverse pipeline of prospective partners
· Contribute to internal decision-making by providing relevant insights and analysis
General
In addition to the key tasks and responsibilities set out above, employees at this level are expected to:
· Produce specification requirements in line with procurement processes for outsourced activity
· Contribute to organisational risk and issues management processes.
· Support delivery of WorldSkills UK’s strategic priorities and annual business plan
· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively
· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting
· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture
· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion
· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
We are the leading kinship care charity supporting more than 15,000 kinship carers across England and Wales each year. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. They care for more than 141,000 children in England and Wales, double the number in foster care, but feel isolated and need help. By supporting, advising and informing kinship carers, and campaigning together for fairer services, we are changing lives and changing the system.
Kinship’s peer support and community work, supported by Department for Education funding, helps kinship carers feel connected, less isolated and better supported by building local, carer-led peer support groups and strengthening wider community networks.
Our delivery model prioritises proactive outreach and sustainable growth through a volunteer model.
The team works in communities to bring kinship carers together, support and train volunteer group leaders, and grow groups to a point where they are sustainable and independent (ideally within 6 months). Sustainable means able to thrive without direct staff involvement or attendance. A central ‘Hub’ team then provides ongoing remote support, training and connection.
This role provides the operational grip to plan, deliver and continuously improve this work, while evidencing impact through robust data monitoring, reporting and clear storytelling.
Key responsibilities include:
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Accountable for the set-up, growth and transition of peer support groups to independence supported by the Hub, using clear milestones and support plans.
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Responsible for ensuring volunteer group leaders have high-quality training, guidance and ongoing coaching to deliver safe, supportive peer spaces.
- Responsible for embedding strengths-based, trauma-informed approaches and clear boundaries across all peer support activity.
- Responsible for managing external delivery partners or commissioned provision to support growth in specific communities, ensuring quality and delivery to agreed standards.
- Accountable for the identification and nurture of new group leaders and volunteers, ensuring groups are welcoming, accessible and inclusive.
- Accountable for ensuring a proactive outreach approach that builds relationships with kinship carers and local partners, prioritising under-served areas and communities, ensuring that learning is captured and shared across the team to build further confidence and competence in supporting under-served communities (minoritised ethnic kinship carers).
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Essential requirements include:
- Experience leading peer support, community development, volunteering or relational support services at scale.
- Experience of project management.
- Experience of evaluating the impact of services and projects.
- Proven track record of growing and sustaining community-based groups or networks, including supporting leaders and volunteers to independence.
- Experience embedding strengths-based, trauma-informed approaches, with clear boundaries, risk management and inclusive practice.
Key dates:
- Application deadline: Monday 20 April 2026, 9am
- First interview: Wednesday 29 or Thursday 30 April 2026 (online)
How to apply:
Please apply for the role of Planning and Delivery Manager by sending a CV and cover letter (max 2 pages). The deadline is 9am on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Please tailor your CV to highlight how your experience aligns with the essential requirements for this role.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack.
• Keep your cover letter clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Job Title: Independent Living Capital Appeal Manager
Contract: Permanent
Salary: £47,377
Location: The Rowe, London
Closing Date: 21st April 2026
Interviews: w/c 27th April 2026
About Centrepoint
Centrepoint works with young people aged 16–25 who are experiencing or at risk of homelessness. We provide accommodation, health support, and life skills to help young people move into education, training, and employment so they can build independent, sustainable futures. Together with our partners, we support over 15,000 young people each year and aim to end youth homelessness by 2037.
About the Independent Living Programme
Centrepoint’s Independent Living Programme (ILP) is delivering 300 genuinely affordable homes across London and Greater Manchester for young people moving on from homelessness. With 50 homes already built and £23m secured, the Independent Living Capital Appeal is raising a further £27m to complete the programme.
The Role
The Independent Living Capital Appeal Manager will play a key role in delivering this ambitious programme. You will be responsible for helping to deliver the £27m appeal target by managing and growing a portfolio of high-value donors and grant-makers, securing five and six figure gifts, and developing a strong pipeline of new prospects.
Working closely with the Head of Independent Living Appeal, you will lead the cultivation and solicitation of high-value supporters while delivering an outstanding donor experience. You will also work closely with development and programme colleagues to align fundraising with live housing developments and future pipeline opportunities.
You will:
- Lead and grow a portfolio of donors and prospects, securing new and repeat five and six figure gifts
- Identify, qualify and cultivate new prospects to strengthen the appeal pipeline
- Develop and deliver tailored cultivation and solicitation strategies
- Write compelling proposals, reports and donor communications
- Deliver excellent stewardship, designing supporter journeys that connect donors to the impact of their support
- Support senior leaders and volunteers in donor cultivation and solicitations
- Collaborate across fundraising and programme teams to maximise opportunities for support
- Line-manage the Independent Living Appeal Officer, supporting their development and contribution to the appeal
This is an opportunity to play a central role in one of the UK’s most ambitious youth homelessness initiatives, helping unlock hundreds of new homes for young people leaving homelessness.
About You
We are looking for a motivated, relationship-focused fundraiser with a strong track record of securing significant philanthropic gifts. You will bring:
- Experience securing five and six figure gifts from individuals, trusts, foundations or corporate partners
- Proven ability to build and progress a pipeline of high-value prospects
- Strong experience managing and stewarding major donor relationships
- Excellent written and verbal communication skills, including developing persuasive proposals and reports
- Confidence engaging with senior stakeholders and donors
- Strong organisational and project management skills, with the ability to manage competing priorities and deliver targets
- Ability to work collaboratively across teams and functions
Desirable:
- Experience working on a capital appeal or major fundraising campaign
- Experience working with senior volunteers in fundraising
Benefits
- 25 days annual leave, rising to 27 days
- Healthcare cash plan (dental, optical, complementary therapies)
- Private medical insurance
- Income protection
- Employer pension contributions of 5%
- Cycle to Work and interest-free travel loan schemes
Equality, Diversity & Inclusion
Centrepoint is committed to fairness, equality, and inclusion. We welcome applications from all backgrounds, including those with lived experience of homelessness or youth services.
Apply now to play a key role in delivering Centrepoint’s Independent Living Capital Appeal and creating hundreds of new homes for young people moving on from homelessness
The client requests no contact from agencies or media sales.
THE ROLE
Job Title: Head of CRM
Reports To: Chief Executive
Location: Remote and hybrid working (occasional travel to SportsAid Head Office)
Salary: £60,000 per annum FTE; pro-rated to £36,000 per annum for 3 days/week
Contract: Permanent; part-time
Hours of work: Part-time position, approx. 21 working hours a week (3 days per week), some evening work may be required from time to time, reasonable flexible work options are available.
CONTEXT & PURPOSE OF ROLE
SportsAid is currently implementing Salesforce Nonprofit Cloud as our new organisation-wide CRM platform to strengthen engagement with athletes and their parents/care-givers, supporters and funders, partners, alumni, volunteers and other key stakeholders. The Head of CRM will provide strategic and operational leadership for the charity’s CRM function.
Initially the focus of the role will be to realise the value of the implementation, including adoption, embedding ways of working and processes across teams, improving data quality, refining reporting, ensuring good system governance and optimising organisation-wide usage.
Longer term, the role will develop and lead a CRM roadmap, identifying priorities and enhancements for future development and planning the strategic evolution of our new CRM ecosystem and long-term sustainability of our Salesforce Nonprofit Cloud platform.
You will lead organisational change, embed best practice CRM processes, ensure high-quality data governance and maximise the value of CRM insights to support fundraising, programme delivery, marketing, partnerships and impact reporting.
BACKGROUND
Founded in 1976, SportsAid is a national charity that provides recognition and financial help to emerging young talented sports people – the next generation of British sporting heroes and heroines – often at a crucial time in their personal and sporting development.
SportsAid’s Mission is to champion and support the next generation of athletes to fulfil their potential in sport and life.
We put athletes first. We champion fairness and inclusion. We work together. We are ambitious and accountable.
We bring together partners, supporters and alumni to provide financial help, trusted guidance and belief – particularly at the moments when staying in sport becomes hardest. For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars.
SportsAid manages and delivers several programmes of support including SportsAid Athlete Awards, the Talented Athlete Support Scheme (TASS), the Diploma in Sporting Excellence (DiSE) and Backing The Best.
KEY RESPONSIBILITIES
CRM Strategy & Leadership
- Champion CRM adoption across all function areas.
- Serve as the internal subject matter expert on CRM best practice.
- Lead continuous improvement and optimisation of the platform.
- Develop and deliver a multi-year CRM roadmap aligned to organisational strategy.
- Act as Product Owner for Salesforce Nonprofit Cloud.
Salesforce Nonprofit Cloud Implementation & Optimisation
- Lead final configuration, rollout and optimisation of:
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- Constituent management
- Fundraising and donation management
- Grants management
- Beneficiary engagement
- Programme and impact tracking
- Configure and manage:
-
- Custom objects, fields, page layouts, record types
- Validation rules and automation
- Reports and dashboards
- Permission sets and role hierarchy
- Oversee integrations (eg website forms, email marketing platforms, finance systems, payment gateways).
- Manage sandbox environments, release cycles and change control.
- Liaise with external Salesforce implementation partners where required.
Data Governance & Compliance
- Develop and enforce data governance policies and procedures.
- Ensure compliance with:
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- UK GDPR
- Fundraising Regulator guidance
- Charity Commission reporting requirements
- Maintain data integrity, security and role-based access controls.
- Implement duplicate management, data cleansing and quality assurance processes.
- Develop data retention and archival policies.
Reporting, Insight & Impact Measurement
- Develop organisation-wide reporting frameworks.
- Build dashboards to support:
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- Fundraising performance
- Beneficiary progression
- Partner engagement
- Impact reporting
- Ensure reliable KPI tracking aligned to Board reporting requirements.
- Support data-driven decision making at SMT and Board level.
User Adoption & Training
- Develop and deliver a CRM training strategy for all staff.
- Create user guides, process documentation and onboarding materials.
- Provide ongoing support and troubleshooting.
- Establish and support CRM ‘champions’ (super-users) across function teams.
- Monitor adoption metrics and address any resistance to change.
Supplier & Stakeholder Management
- Manage relationships with Salesforce partners and third-party vendors.
- Oversee licence management and budget control.
- Contribute to digital transformation projects across the charity.
ESSENTIAL SKILLS & EXPERIENCE
Experience
- Substantial experience of a similar role within a UK charity (essential).
- Experience with:
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- Marketing Cloud Account Engagement (Pardot)
- Experience Cloud
- Payment integrations (eg Stripe, FinDock)
- Grants management workflows
- Experience managing small CRM or data teams.
- Understanding of impact measurement frameworks in sport or social change.
Salesforce & Technical Expertise
- Significant experience administering Salesforce Nonprofit Cloud (or NPSP).
- Salesforce Administrator certification (ADM-201); ideally Salesforce Advanced Administrator certification.
- Strong understanding of:
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- Data model architecture
- Schema design and object relationships
- Flow automation (Salesforce Flow)
- Validation rules and approval processes
- Reports and dashboard development
- Familiarity with managing integrations using APIs, middleware or tools such as:
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- REST/SOAP APIs, Zapier or similar
- Marketing automation integrations
- Experience in implementing and managing Salesforce Applications.
- Experience managing CRM data migrations.
- Understanding of role hierarchy, profiles and permission sets.
CRM Leadership Experience (ideally involving Salesforce)
- Proven experience leading CRM implementation or major system transformation.
- Experience developing CRM strategies in a UK charity, membership or sport organisation.
- Experience driving organisational adoption and behavioural change.
- Demonstrable success improving CRM data quality and insight capability.
Data & Governance
- Strong understanding of:
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- UK GDPR and data protection principles
- Data governance frameworks
- Information security best practice
- Experience implementing data quality monitoring processes.
Project & Change Management
- Experience managing system rollouts and phased releases.
- Familiarity with Agile or iterative delivery approaches.
- Strong stakeholder engagement skills across technical and non-technical audiences.
- Ability to translate operational needs into technical CRM solutions.
Communication & Leadership
- Excellent written and verbal communication skills.
- Ability to influence senior leaders and Board members.
- Strong facilitation and training capability.
- Collaborative, solutions-focused and pragmatic approach.
Personal Attributes
- Strategic thinker with strong operational delivery capability.
- Highly organised with attention to detail.
- Comfortable working in a growing and evolving organisation; happy to be ‘hands on’.
- Passionate about the power of sport to change lives.
- Committed to inclusion, diversity and safeguarding principles.
WHAT WE OFFER
- The opportunity to lead SportsAid’s digital transformation to ensure the charity is enabled to make a lasting impact on the lives of young athletes and their families.
- A collaborative, supportive working environment where your ideas and contributions are valued.
- Professional development opportunities to enhance your skills and grow within the role.
- Flexible working: reasonable flexible, remote and hybrid working options are available.
- Salary: a FTE salary of £60,000 per annum; pro-rated to £36,000 for 3 days/week.
- Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.
- Healthcare: membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.
- Cycle to Work Scheme: available to all staff.
- Death in Service Benefit: inclusion in company scheme.
- Season ticket loan: an interest free loan is available to all staff.
- Holidays: 25 days per year, plus Bank Holidays, increasing by 1 day for each year of service, up to 30 days (pro-rated for part-time roles).
APPLICATION PROCESS
Please apply with your CV and a one page cover note on how you meet the essential criteria – the application deadline is by 5pm on Friday 17th April 2026.
On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete. Shortlisted applicants will be notified by Wednesday 22nd April 2026 to have a preliminary online conversation with the recruiting panel (including the Chief Executive and the database implementation consultant).
Interviews will be held in person on Thursday 30th April 2026 at the SportsAid office in London.
SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.
SportsAid therefore positively welcomes, and seeks to achieve, diversity in our workforce and that all job applicants, volunteers and employees receive equal and fair treatment. We positively encourage applications from all candidates regardless of age, race, ethnicity, gender, disability, marriage and civil partnership status, gender identity, background, religion, faith, sexual orientation, maternity status, pregnancy, belief or nationality.
NOTES:
The SportsAid office is in London, but this role can be based remotely.
As the role may involve indirect, online contact with young people, the appointee will be required to undergo an enhanced DBS check in relation to the post.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.
This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.
In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.
About you:
- Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video.
- Excellent verbal and written communication skills.
- Strong organisational skills and shows enthusiasm to all duties.
- Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution.
- Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment.
- High level of personal organisation with the ability to plan and prioritise own work.
- Has experience in Microsoft applications like Microsoft Dynamics CRM.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.
To be considered remove your name and other personal details from your C.V. before uploading.
This post will require a DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About the role
Our exciting three year strategy sets out our ambitious goals to drive impact at scale for victim-survivors. We are now looking for an exceptional candidate to lead some of our financial services relationships and consultancy work and support SEA in its mission to raise awareness of economic abuse and transform responses to it within the financial services sector.
Working closely with colleagues across SEA, you will foster and maintain relationships across the financial services sector, seeking opportunities to generate income for the charity and supporting our Head of Financial Services to deliver lasting change and impact.
Together we can transform frontline financial services, in practice, product and process, and save lives.
About you
At SEA we put the lived experience of victim-survivors at the heart of all that we do, including our work with financial services firms. You will be a subject matter expert on customer vulnerability and financial services firms’ regulatory requirements, as well as having a thorough understanding of industry rules and good practice. You will combine this with experience of working with vulnerable customers, including victim-survivors and bring expertise on economic abuse to ensure this is embedded within financial services’ firms’ responses.
About SEA
We are the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. We work to save lives and stop economic abuse forever.
Our vision is a world in which all women and girls achieve economic equality and can live their lives free of abuse and exploitation. Not only surviving but thriving.
Our mission is to raise awareness of economic abuse and transform responses to it.
To achieve this, we must ensure that the policies and practices of financial services firms, domestic abuse support services, public services and government reflect the needs of all victim-survivors of economic abuse.
We are committed to centring victim-survivors in all that we do and broadening our understanding of the needs of survivors, particularly those who are marginalised within society. We work alongside the Experts by Experience - a group of victim-survivors whose voices and experiences shape our work.
Our primary focus is on influencing the women’s, public and financial services sectors, to create a model for improved support for victim-survivors of economic abuse, calling on government to facilitate these changes and work with them to improve their systems and practice.
What we offer
- 25 days annual leave plus Statutory Bank Holidays
- Home working (UK based)
- Flexible working
- 5% Employer Pension Contribution
- 5 Wellbeing Days
- Reflective practice
- Employee Assistance Programme
- Enhanced sick pay, family leave and carer’s leave
- The chance to be part of our highly professional, supportive team
To apply
Please apply via our website
Applications open from 9 April and close at 11.59pm on 7 May 2026. Interviews will take place virtually, week beginning 1 June.
Direct applications only – no agencies please.
Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.
SEA is a Disability Confident Committed, and Kinship Friendly Employer.
The client requests no contact from agencies or media sales.
The Information & Advice Service is highly regarded within the London Borough of Merton and accredited with the Advice Quality Standard (AQS) and Age UK Quality Advice Standard (QAS). We have developed the service over the last five years to provide high quality advice for older people to enable them to live more healthily, happily and independently in later life.
In April 2025 – March 2026 the service worked with over 1,500 older adults across a range of issues including money and benefits, health, housing and care. During this time, we assisted older adults to generate over £820,535 of previously unclaimed benefits and make informed choices about their lives.
The role involves providing initial information and guidance, primarily over the phone, assessing need and urgency, and ensuring clients are directed to the most appropriate support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Data Manager
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary for Senior Data Manager
- A senior data leadership role sitting at the heart of the Data & IT function, reporting to the CFO and working in close partnership with the Senior IT Manager — with this role taking lead responsibility for all things data
- Own and lead the charity's data strategy, working collaboratively with senior leadership to shape a forward-looking, insight-driven organisation
- Take full ownership of CRM operations (Raiser's Edge NXT), driving adoption, optimisation and continuous improvement to ensure the charity is truly getting the most from the system — unlocking the data, trends and insight within it
- Hold overall responsibility for the Charity Automation Roadmap, driving systems integration and automation to reduce manual effort and improve data flows across the organisation
- Develop Power BI dashboards and reporting frameworks that bring data to life — putting actionable insight into the hands of teams across the organisation
- Build strong, collaborative relationships across fundraising, finance and operational teams — translating business needs into practical technology solutions
- Champion data quality, GDPR compliance and governance, embedding robust standards and processes organisation-wide
- Line manage and develop a small data team, with a coaching-focused approach to performance and growth
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
About the Role
We are seeking a charity professional with evaluation and impact experience, and skills to develop Lewisham Local’s business functions such as service delivery impact with a focus on impact measurements of infrastructure work, premises, and admin.
This is a newly built role to support the charity’s new ambitious three-year strategy.
Main Objectives
- Develop and deliver the charity’s Impact and Evaluation framework
- Ensure charity’s CRM Salesforce is used at every level of capturing data
Support, develop and manage Lewisham Local’s business functions such as Admin and Premises management
Main Duties and Responsibilities
Impact Measurement
- Working closely with the SMT and project leads to understand the depth of the work carried out by Lewisham Local and develop an impact and evaluation framework to measure the success of our work.
- Train and support colleagues to ensure the framework is embedded into our daily work measuring the change created as a result of the work carried out by Lewisham Local.
- Run a quarterly impact report for SMT and Board
- Introduce data capture protocols and training on using the charity's CRM Salesforce to ensure data is recorded and up to date
- Act as a champion for this across the team
Manage Admin function
- Manage the two (job share - 0.8 & 0.2 FTE) Admin officers who support the CEO, Board and take on the general office admin tasks
- Develop and improve Lewisham Local’s admin processes
Manage premises – support and training will be offered
- Manage a Premises Coordinator (0.6FTE) in safe running the Orchard Gardens Community Centre
- Support the CEO in developing premises strategy and future proposals
Together with SMT and the CEO manage Lewisham local’s fundraising function, reviewing and contributing to the grant applications.
Core Team Responsibilities
- Build and share knowledge and intelligence internally
- Build strong and effective local relationships across sectors
- Be a visible, active, positive and engaging presence within the community at local events, activities and meetings.
- Contribute and create regular communications content
- Champion the role of local giving, and the contribution of civil society in Lewisham
- Collect and process data, carry out monitoring and evaluation of our impact
- Help other team members at times of increased workload and/or specific events
- Contribute to office organisation and administration responsibilities to ensure the effective running of the organisation and staff presence at the office premises
- Manage volunteers to achieve the portfolio and charity’s aims and objectives
- Attend regular team meetings and supervision sessions as required
- Undertake training and development as required
- Contribute to writing grant applications for future projects and core work
This is not an exhaustive list of tasks, and you may be asked to undertake any other reasonable duties in connection with the role. Job descriptions are reviewed regularly and may be amended at any time in accordance with the needs of the organisation
Please see attached the full job description and person specification.
To apply, please send your CV and a supporting statement (maximum 2 side of A4 of each) outlining your relevant experience, motivation and suitability for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At OCD Action we have a big vision and we have decided to invest in our fundraising team to help us secure the income our organisation needs to drive our work forward.
OCD Action exists because it takes 7 years on average for people affected by OCD to get the treatment that they need. OCD is debilitating, isolating and destroys lives, but it is treatable. Sadly the wait for treatment, for too many is too long. We are working, with the OCD Community, for a time, when OCD is well understood and everyone gets the treatment and support they need when they need it. Until that day arrives, we are committed to ensuring everyone affected by OCD has access to high quality support, information and guidance.
As Senior Trust and Foundations Officer you will support the delivery of our vision by growing our portfolio of Trusts and Foundations, crafting exceptionally high quality and persuasive applications for three, four and five figure bids and managing all successful and existing grants.
We are a small but highly effective team at OCD Action, if you join us you will work closely with our service delivery team and have the opportunity to see the impact of your work. We are looking for someone who is passionate about improving outcomes for people affected by OCD and can channel this into ambitious, creative and persuasive grant applications. This role requires someone who enjoys working with people and is adept at building networks and maintaining effective relationships. This role may be particularly suited to someone who has supported with the development of Trust applications in a larger organisation and is looking to develop their skills or to work with increased flexibility.
We aim to make working for OCD Action, work for you. We have a range of benefits including: 25 days annual leave plus 8 statutory bank holidays (pro rata for part-time roles) ensuring fair entitlement for all working patterns. Flexible working and blended home / office working is welcome, you can agree your hours, office/home pattern with your manager as long as all commitments, responsibilities and meetings are covered. We are committed to equality, diversity, and inclusion, we are actively building a team that fully reflects and best supports the OCD community.
If you think this is the opportunity for you, please complete the application form attached. We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Our Operations Director will lead the development of the operational infrastructure required to scale Fruitful Work nationally and internationally. Working in close partnership with the Founder & CEO, this role takes ownership of the systems, processes, team and organisational rhythms that enable the charity to grow rapidly and sustainably. This is a senior, hands-on leadership role for someone who enjoys building from the ground up, turning vision into reliable execution, and creating the foundations that allow a small team to deliver outsized impact.
You will take responsibility for the day-to-day running of the organisation and lead the recruitment and management of a growing operations team as Fruitful Work expands.
Please see our attached candidate pack for the full role description
All-in Careers for Jesus | Equipping students and young adults for strategic careers that make disciples
The client requests no contact from agencies or media sales.
Location: Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office.
Salary: £47,925 per annum
Hours: 35 hours per week
Closing date: Tuesday 14 April 2026 at 10.00am
Interview date: w/c 20 April 2026
This is a permanent role.
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior IT Manager to help us build on this momentum.
Technology sits at the heart of how we deliver that mission—and we’re looking for a Senior IT Manager who can take us into our next chapter. You’ll have the autonomy to set direction, make decisions, and build an IT environment that’s robust, secure, and future‑ready.
A natural collaborator you’ll support cross organisational projects, taking the lead on all IT initiatives, alongside supporting staff to upskill across a range of IT packages.
This is the ideal role for someone who can see the big picture while happily keeping the day‑to‑day operations running smoothly.
Experience required
You’ll have previous experience of:
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Management of digital systems, in particular Microsoft 365
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Digital project management/rollout of digital systems
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Providing IT/digital support to multiple teams across an organisation
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Management and development of good relationships with external IT support services and suppliers
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Co-ordinating training for multiple teams, and mitigate against the risk of cyber attacks
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Involvement with management of digital systems (CRM, website)
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Cybersecurity systems and training
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Drafting IT policies/documentation
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
Senior Philanthropy Officer – Job Advert
Contract: Permanent
Salary: £37,221.19 to £41,740.90
Closing Date: 13th April
First interviews to be held: w/c 20th April
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Philanthropy Officer to join our Philanthropy team based in London or Manchester.
Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week to be worked in the office. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.
About Centrepoint
Centrepoint exists to help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. We provide homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037, and together with our partners we support over 16,000 young people each year.
High Value Giving is an area of income growth for Centrepoint, with the Philanthropy team forming part of the Relationship Fundraising Department. The Senior Philanthropy Officer role plays a crucial part within the Philanthropy team, as the team look to build upon their recent successes and income trajectory.
Developing donor relationships, producing important cultivation resources and contributing to the creation of a robust donor pipeline will form key responsibilities for this role. This is an amazing time to be joining the team, as we embark on delivering our new strategy and exploring new philanthropic trends.
About You
The Senior Philanthropy Officer will report into the Philanthropy Manager. This role will steward its own major donor portfolio, managing gifts between £5,000 and £100,000, and project manage an element of the team strategy to help achieve the Philanthropy income target.
The post holder with work closely with other teams, particularly the mid-value team, within fundraising and the organisation more widely, to maximise income for Centrepoint.
This role offers a fantastic opportunity to develop skills and experience in major donor fundraising, while being part of an energetic and passionate team. This role would suit an established relationship fundraiser seeking their next high value giving opportunity.
What you’ll be doing
As Senior Philanthropy Officer, you will play a key role in growing high-value income by developing relationships with major donors and building a strong pipeline of future supporters.
You will manage your own portfolio of major donors while also contributing to the wider philanthropy strategy.
Your responsibilities will include:
- Managing and stewarding a portfolio of major donors, developing tailored engagement and communication plans
- Growing income from existing donors and cultivating new major donor prospects
- Leading the Mid Value to Major Donor pathway, identifying and developing high-potential donors
- Project managing key elements of the philanthropy strategy to drive income growth
- Working with teams across the organisation to identify funding needs and develop compelling cases for support
- Producing major donor appeals, reports, newsletters and updates
- Maintaining accurate donor records and reporting on the CRM system
- Managing administrative and financial processes relating to donor income
- Representing the organisation at donor meetings, events and service visits
- Keeping up to date with philanthropy trends and sector developments
- Supporting wider fundraising events and activities
What we’d be looking for from you…
The ideal candidate will have:
- Proven experience in relationship fundraising, philanthropy, or relationship management
- Experience managing donor or client portfolios
- Strong project management and organisational skills
- The ability to write engaging communications for a high value audience
- Confidence building relationships with high-net-worth individuals
- Experience working collaboratively across teams
- A proactive, creative and results-focused approach to fundraising
- A strong commitment to the organisation’s values and mission.
Why join Centrepoint?
In return, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Covers the costs of a wide range of medical treatment including dental, optical, complementary and alternative therapies).
- Private medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as Senior Philanthropy Manager click ‘Apply’ now!