Customer relations assistant jobs in Belfast
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking to take the next step in your HR career? Do you want hands-on experience in employee relations and the opportunity to grow within a supportive, highly skilled HR team? If so, this could be the perfect role for you.
Employee Relations Assistant
Reference: FEB20264403
Location: This role can be worked primarily from home, Flexible in UK
Contract: Fixed until 31st December 2027
Hours: Full Time, 37.5 hours per week
Salary: £30,075.00 - £32,108.00 Per Annum
Benefits: Holidays, Pension and Life Assurance
The Employee Relations Team is a vital part of our HR department, supporting managers across the organisation with matters including conduct, capability, absence, redundancy and a wide range of other employee relations topics. We are now looking for an Employee Relations Assistant to support our Advisers while also developing your own skills and responsibilities.
This is an ideal role for someone currently working in HR administration or HR support, who is working towards (or already has) a professional HR qualification-ideally CIPD Level 5-and is keen to gain deeper ER experience.
What you’ll be doing
In this position you will work closely with our experienced team of eight Employee Relations Advisers. You’ll gain exposure to a wide range of ER activities, take part in case discussions, and gradually take ownership of less complex matters.
Your responsibilities will include:
Employee Relations Support
- Acting as the first point of contact for employee relations, policy and contractual queries.
- Supporting and coaching managers through first stage queries and HR processes.
- Attending ER meetings alongside advisers and contributing to case discussions.
- Applying HR policies and procedures with accuracy and confidence.
HR Operations
- Assisting advisers with case preparation and documentation.
- Maintaining and updating employee records.
- Providing advice on terms and conditions of employment.
Project Work
- Contributing to HR and operational projects as required, including policy development and process improvement.
What you’ll bring
We’re looking for someone who is eager to learn, confident in supporting others, and keen to build a solid foundation in employee relations.
Essential skills & experience:
- Experience in an HR Administrator, HR Assistant or HR Coordinator role.
- Confidence in advising managers on HR procedures and basic ER issues.
- Strong organisation and attention to detail.
- Excellent interpersonal and communication skills.
- Competent user of MS Office and HR systems.
- CIPD Level 3 (or equivalent) and ideally working towards Level 5.
- A basic understanding of employment law principles and developments.
What we offer
- Clear progression pathways and ongoing professional development.
- Regular check-ins, shadowing opportunities and hands-on ER learning.
- Exposure to a wide range of HR activities, projects and policy work.
- A collaborative, supportive HR team where your growth is a priority
Additional Information:
This is a Contract until 31/12/27, Full Time role for 37.5 hours per week.
Closing date: 23:59, Tuesday, 31st March 2026
We are looking to conduct interviews for this position as soon as we see good applications, so please don't delay.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
If you wish to provide a cover letter with your application, please include this at the end of your CV document upload.
Contact us to discuss any additional support you may need to complete your application.
No agencies please.
Registered Charity
More than 1000
The RSPB brings people together – people like you – to protect the things that matter to us all.
Thank you!
We are a flexible and inclusive team and welcome applications from candidates from diverse backgrounds, including unpaid Carers and ex-Carers.
About Us: Established in 2014, Forward Carers is an award-winning not for profit social enterprise on a mission to create Carer Friendly Communities across the UK, places that understand and support unpaid Carers. We achieve this by developing partnerships with not-for-profit organisations who deliver our services. We also work directly with services, businesses, and employers to empower them to support the unpaid Carers in their communities.
Our current contracted services are Birmingham Carers Hub & Young Carers Service, Sandwell Carers Hub, Dudley Adult Welling being & Young Carers Service Walsall Carers Hub, Carer Friendly Wiltshire and delivering the Carer Friendly ID scheme in Dorset. We also seek charitable funding from organisations such as the Big Lottery.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!
This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser, to be based in the East Anglia region.
As the Community Fundraiser covering East Anglia you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Do you live in Cambridgeshire, Norfolk or Suffolk?
- Do you have at least one years' experience of working in a professional Community Fundraising position?
Have you answered Yes to these questions?
Does this sound like the opportunity to really get 2026 off to an amazing start?
If you are excited to learn more about this position, please take a read through our recruitment pack which is attached in this advert.
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
Registered Charity
51 - 100
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.