Customer relations assistant jobs in Belfast
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Role: Fundraising Manager
Location:Home-based within the UK, with regular attendance (approx monthly) of meetings, mostly held in London, and to support fundraising events.
Salary:£35,000 (FTE equivalent)
Type: Flexible to full or part-time. Minimum 3 days per week.
Responsible to: Director of Fundraising & Communications
Responsible for: Fundraising Assistant
Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme
We are seeking a dynamic, creative and results-driven Fundraising Manager to join our team. This role is ideal for someone with a passion for fundraising, relationship-building and supporting the growth of a small charity. As our Fundraising Manager, you will implement our fundraising strategy across multiple channels. You will work closely with senior leadership, colleagues and volunteers, to build and sustain our donor base while helping to diversify our funding sources.
Key responsibilities:
1. Fundraising planning and execution:
· Develop and implement fundraising plans to achieve annual income targets from diverse funding sources.
· Manage a range of fundraising activities, with a specific focus on individual giving, legacies, corporates and other philanthropic activities.
· Create compelling cases for support, donor communications, and fundraising materials.
· Explore new fundraising opportunities, particularly in the digital environment, and make recommendations for implementation.
2. Donor relationship management:
· Build and maintain relationships with current and prospective donors and fundraisers.
· Implement stewardship plans for donors at all levels to enhance donor retention and loyalty.
· Manage donor database and track donations, ensuring accurate records of giving and engagement.
3. Event management:
· Plan, promote, and execute fundraising events, including supporting third party events, virtual campaigns and donor engagement activities.
· Offer high quality stewardship to supporters.
· Coordinate logistics, suppliers and volunteers for events.
· Manage event budgets and track event-related income and expenses.
4. Collaboration and team support:
· Work closely with the communications and marketing teams to create fundraising campaigns and materials.
· Collaborate with senior leadership to develop fundraising priorities and strategies.
· Provide support and guidance to volunteers involved in fundraising activities.
5. Reporting and analysis:
· Monitor, evaluate, and report on fundraising performance, providing regular updates to leadership and stakeholders.
· Analyse trends in donor giving and provide insights for future fundraising efforts.
PERSON SPECIFICATION
Essential attributes:
· Proven experience in fundraising, donor relations, or a related field (ideally in a small charity setting).
· Excellent written and verbal communication skills, with the ability to create compelling fundraising materials and reports.
· Strong organisational and project management skills, with the ability to manage multiple tasks and deadlines.
· Ability to work independently, remotely, and as part of a small team.
· A passion for the mission and values of Overcoming MS and a genuine desire to make a positive impact.
· Willingness to work closely and effectively with donors to design/curate compelling fundraising initiatives.
· A ‘digital-first’ mindset: confident with integrating digital platforms and channels across all fundraising activities
Desirable attributes:
· Creative thinker with the ability to develop new and innovative fundraising strategies.
· Enthusiastic, with a positive, can-do attitude and the ability to inspire others.
· A strategic approach to relationship-building and donor stewardship.
· Ability to build effective relationships with third party suppliers, platform providers etc.
· Experience with customer relationship management systems (we currently use Dynamics 365).
· Excellent eye for detail, works to deliver high-quality work.
· A proactive approach to their work and able to identify opportunities and solutions.
Registered Charity
11 - 20
We're here for everyone with MS who wants to take control of their health and wellbeing.
The client requests no contact from agencies or media sales.
Thank you!
About Edward’s Trust
Edward’s Trust is a local West Midlands charity providing support for bereaved children, young people, and parents. We have 36 years of experience and operate at the highest level, providing qualified counselling and holistic support for complex or prolonged grief. We do not set time limits and the service is completely free. We do not get Government funding; therefore, we rely on donations to keep this vital service going.
Our Values
RESPECT
We will act with integrity in all that we do, being mindful and considerate to all. We respect and remember those who have died. Respect is a constant that embraces diversity and uniqueness of experience.
HOPE
A feeling of trust in tomorrow. We embody, instill and empower a feeling of trust in tomorrow. Hope is the hand to hold. We have a vision that one day there will be a universal understanding of life-changing grief.
HOLISTIC
Complete and all encompassing. We acknowledge and respond to the needs of the whole person: mentally, physically, emotionally, and spiritually. We recognise the total experience of grief, promoting a holistic approach to bereavement care.
SUPPORT
Enabling with compassion and care. We provide responsive support that is appropriate, relevant, and meaningful to each individual. Together in safety and strength. Encouraging society to respond appropriately to people facing loss and surviving bereavement.
EXCELLENCE
Embracing professional integrity and creative innovation. We are passionate about providing exceptional services and maintaining the highest standards in all that we do. Excellence is valuing people. We are committed to driving innovation and change.
Role summary
Here at Edward’s Trust, we are excited and committed to growing our service offer and fundraising whilst working with a small but mighty team. We have strong and realistic foundations in the trusts and grants income stream and a secure base of income from long-term committed funders. These funders enable us to reach children and adults through our specialist counselling services and projects alike, but with a huge amount of new work in development, securing new income from trusts and foundations is a high priority for us.
This is an exciting role at Edward’s Trust that will challenge and provide excellent career development opportunities for the successful candidate. This role will deliver essential stewardship to our growing portfolio of warm trust supporters, engaging with them to provide inspirational impact reporting to secure continued funding. Our new colleague will gain exciting CV enhancing experience through working and securing new grants for some of the larger funders which is where we wish this post to focus on.
You will support Edward’s Trust to develop its presence in the trust and foundations world, by working to agreed new business targets and contributing to the creation of a high-quality pipeline of new trust and foundation opportunities.
Key Accountabilities:
- Become an expert in Edward’s Trust current activities and future plans
- Manage a portfolio of trust supporters, providing outstanding stewardship, and ensuring relationships deliver against agreed objectives to enhance the long-term relationship.
- Prepare and deliver engaging bids and reports to share impact and inspire future support.
- Work cross-organisationally to support projects and reporting and to help shape and develop appropriate projects for funding (alongside the Head of Fundraising and Service Delivery Manager).
- Build good working relations with key staff and Trustees of established trust supporters.
- Thank supporters promptly and ensure that progress reports and updates are received by supporters as and when required.
We are open to Flexible Working Requests which can be discussed during interviews.
Registered Charity
11 - 20
Supporting bereaved families with care, compassion and hope across the West Midlands
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser - London
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within London.
Key Responsibilities:
- Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects
- Steward supporters to help drive the charity’s fundraising activities and growth
- Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders
- Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research
Requirements:
- At least one year of fundraising experience, with a proven track record in income generation
- Strong experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters and partners alike
- Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
For this role, the successful candidate must live in the London area.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
Closing Date: 04th January 2026
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
Registered Charity
51 - 100
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.