Customer service and programme assistant jobs

Kineara has a new vacancy for an experienced Housing support worker to join our small and dedicated team for our new School Housing Advice project.

About the project 

The School Housing Advice Support Project builds on the success of a pilot program and aims to provide tailored housing advice and support to families, particularly those living in temporary accommodation (TA). The project started in January 2025 and is currently being delivered at three primary schools in the borough of Southwark.

The initiative offers practical housing advice, casework, workshops, and legal support through a collaborative partnership between Kineara and Southwark Law Centre. It also addresses challenges such as poor housing conditions, legal proceedings, and impacts on families' health and wellbeing.

About the role 

We are looking for an experienced, motivated and compassionate support worker to deliver housing advice and practical support to parents from four Primary Schools in Southwark. This role involves conducting housing surgeries, providing follow-up casework, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work closely with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. The role will be based mostly in Southwark, and you will be working in partnership with schools, community organisations and the council to coordinate tailored support for each client to avoid eviction and sustain tenancies, address suitability of the property, mediating with landlords where necessary and providing advice for onward housing when needed. The objectives of these programmes are to avoid evictions, sustain tenancies or move to a better suited property, improve wellbeing and awareness of tenancy rights and housing polices.

About you 

• You will have experience of working with families and individuals with complex needs, as well as some experience of providing housing support.
• You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change.
• You will have excellent interpersonal skills. 
• Have good knowledge of housing policies and tenants' rights, experience of delivering holistic support.
• You will be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity, and inclusion in all aspects of work.
• Be able to work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.

About Kineara 

Kineara is a unique community interest company and Charity that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.

£31,316 pa (working a minimum of 40% across each month at our London Headquarters)

London, SE5 8FJ – agile working

• Are you looking for your first role in fundraising or marketing? 

• Do you want to be part of a dynamic team helping to raise £40 million a year? 

• Would you like to work for a top 10 charity fighting against social inequality and transforming lives across the UK?

We are looking for a motivated and enthusiastic candidate to join our dynamic and successful Supporter Retention and Experience Unit, working across a range of offline and online media channels. You will play a key role in supporting the team to deliver cash, regular giving, and loyalty communications to existing supporters, helping to raise £18 million a year.

The successful applicant will enjoy working as part of a team and have strong organisational and communication skills, excellent attention to detail and the ability to work across multiple projects simultaneously.

This is a fantastic opportunity for someone who is self-motivated, keen to learn and looking to build a career in fundraising or direct marketing. 

Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan and an employee assistance programme.

Closing date: Monday 20th October 2025 at 23.59pm.

In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. 

Appointment subject to satisfactory references and proof of right to work in the UK. 

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

 About us  

The Barbican is an arts, learning, and conference centre in the heart of the City of London.   
  
We’re passionate about showcasing the most exciting art from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year we present thousands of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.  

We’re rooted firmly in our neighbourhood, collaborating with local communities to create joyful celebrations of the stories and places they care about, while putting the City of London on the map as a destination for everybody. Central to our purpose is supporting emerging talent, shaping opportunities that will accelerate the next generation of creatives.  

As a purpose-driven organisation, our values inform our work as well as our everyday decisions. We want to ensure that creativity, inclusion, community, and enterprise are an essential part of the Barbican. By underpinning everything we do with our organisational values, by being inclusive, connected, sustainable, and daring, and by approaching our work in a joyful way, we hope that being part of the Barbican community will become a positive, life-enhancing experience for everyone.  

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We’re looking for someone with a passion for fundraising and the systems and processes that make it thrive.

As the Barbican enters an exciting new era under new leadership, there couldn’t be a better time to join us. We’re focused on the future: opening up access to the arts, transforming our building through the Barbican Renewal programme, and reimagining what an arts centre can be through our Artistic Vision for 2025–2030.

The Development Officer, Operations will play a key role in supporting this transformation. Working at the heart of our Development team, you’ll help ensure the systems, processes and data that underpin our fundraising are efficient and robust, enabling the Barbican to deliver its ambitious artistic, learning and community programmes.

This is an excellent opportunity for someone looking to build on their fundraising experience and contribute to the work of an exciting multi-arts venue at a pivotal moment. The successful candidate will be a strong analytical thinker who can work with multiple systems and manage projects simultaneously. You’ll be supported to gain experience across the full spectrum of fundraising activity while helping to shape the systems and processes that underpin the department’s success.

The Development Officer, Operations supports our fundraising goals in these key areas:

• Supporter CRM database (Spektrix) 
   
• Gift administration 
   
• Audience giving fundraising 
   
• Reporting and insight 
   
• Data governance and compliance 
   

This operational support underpins the success of the Development department and plays a crucial role in the growth and effectiveness of an ambitious fundraising team.

Working closely with the Development Manager (Operations), you’ll help ensure the department’s fundraising systems, processes and data are managed effectively. You’ll also contribute to the delivery of Audience and Appeal fundraising strategies, supporting initiatives that engage our audiences and inspire giving.

This role offers the opportunity to join a growing team within a dynamic cultural institution, with scope to create, shape and implement new processes that help the team achieve financial growth in support of the Barbican’s ambitious and exciting future.

If you’re inspired to help shape the future of the Barbican by strengthening the systems and insights that power our fundraising, we’d love to hear from you.

The Barbican offers an excellent range of staff benefits. 

To apply click on the 'Apply Online' button below.

Deadline for applications is 9:00 am, Friday 31st October 2025.  Please note that we are unable to accept late applications. 

We regret that we are unable to provide feedback on your application.

The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme ensure that our pay and reward practices are competitive and equitable across the whole organisation – and is committed to regularly benchmarking and reviewing pay against external sectors.

As part of our commitment to increasing the diversity of staff within the Barbican we are particularly keen to encourage applications from people from groups that are currently underrepresented, including people from the Global Majority* and D/deaf and disabled people. We want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. Please contact us if you require reasonable adjustments as part of the application process.

*Global Majority is a collective term that refers to people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or, have been racialised as 'ethnic minorities'.

Store Manager

Salary£24,375.00 per annum

LocationPeterborough

Weekly Hours37.5

The Vacancy

Job Title: Store Manager

Location: Peterborough

Salary: £24,375.00 per annum

Weekly Hours: 37.5

Reference: YMC1126765

Are you an experienced retailer?

Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Peterborough store.

Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.

You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.

Why join YMCA England & Wales?

We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.  

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.

 At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

For further information on YMCA, visit oput website 

Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.

You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.

Core Purpose: 
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK,   responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
 
This includes   strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as   operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
 
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
 
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing   segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.

Essential Criteria:

• Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
• Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
• Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
• Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
• Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
• Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
• Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
• Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
• Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
• Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
• Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
• Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.

Skills, knowledge and behaviours required for this role:

• Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
• Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
• Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
• Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
• Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
• Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
• Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
• Strong understanding of digital marketing tools and supporter engagement across online channels.
• Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
• Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
• Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.

Strategy and Planning

• Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
• Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
• Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
• Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
• Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
• Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
• Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
• Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
• Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
• Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
• Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.

Operational Delivery

• Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
• Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
• Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
• Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
• Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
• Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
• Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
• Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.

Financial Management

• Hold responsibility for multi-million pound income and expenditure budgets across the department.
• Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
• Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
• Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
• Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
• Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.

People Leadership and Culture

• Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
• Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
• Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
• Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
• Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
• Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
• Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.

Stakeholder and Supplier Management

• Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
• Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
• Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
• Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
• Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.

Data, Insight and Innovation

• Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
• Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
• Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
• Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
• Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.

We are recruiting for a People Business Partner to join our team in People and Culture 

Job Title: People Business Partner

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £40,080 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement including London weighting allowance) 

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

We’re looking for a dynamic People Business Partner to join our People & Culture team. This is a pivotal role in delivering responsive, inclusive and customer focused people services that empower our colleagues and support Refuge’s strategic objectives. 

As a People Business Partner, you’ll work closely with designated teams across Refuge, providing expert HR advice and support on employee relations, recruitment, and organisational change. You’ll lead and develop the HR Coordinator, ensuring high-quality service delivery and compliance with policies and legislation. You will analyse and interpret data and information to inform decision making. Your work will help shape a positive employee experience and contribute to making Refuge a great place to work. 

You’ll be an experienced HR professional with a strong track record in employee relations and recruitment. You’ll bring a proactive, solutions focused approach and be confident in coaching managers and making change. You’ll be passionate about creating inclusive workplaces and have a good understanding of employment law and HR best practice. 

Closing Date: 09:00 am 23 October 2025

Interview Date: 30 and 31 October 2025

Registered Care Manager
Are you an experienced leader in residential care? 

Do you thrive in a compassionate, faith-driven environment? 

Ready to lead a dedicated team towards excellent care? Join us at Bethany House!

Bethany House is a modern, purpose-built 26-bed home just outside Preston, Lancashire, where older people receive compassionate, person-centred care. We’re now looking for a dedicated and proactive Registered Care Manager to lead our caring and committed team.

This role is more than just a job – it’s a calling. We seek a manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents. 

As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.

What You’ll Do: 

• Ensure high-quality care in line with our policies and Christian values;
• Lead and manage the care and hospitality teams ensuring they are well-trained and motivated;
• Oversee the development and implementation of care plans
• Responsible for the home’s budget, in conjunction with the Head Office Finance Team. This includes local purchasing etc within budget limits;
• Manage complaints from residents, relatives and staff in accordance with Society policy;
• Engage with local church and community groups to maximise voluntary help and spiritual support available;
• Uphold the Christian ethos of the home through leadership and example. 

What You’ll Bring: 

• Management experience in a residential care home or similar setting; 
• Qualification in Health & Social Care (Level 3 or above); 
• Strong leadership and people management skills; 
• A passion for person-centred care and working with older people;
• Excellent organisational and communication abilities; 
• IT proficiency (Microsoft Word, Excel, and Outlook);
• Ability to manage workload and remain calm under pressure.

Hours:
Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.

Why Join Us? 
Salary: £47,000 to £50,000 per annum 
5 Weeks' paid holiday per year as well as bank and public holidays
Training & development
Ongoing support from management
Perkbox – including an Employee assistance programme
Care Friends referral 
Long-standing service rewards
Birthday rewards
Life assurance scheme
Pension scheme

Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment. Bethany House is waiting for you! 

Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are under-represented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs (MAAD) to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.

We have an exciting new opportunity to join this innovative charity that is a world-leader in its specialist field.

JOB TITLE: Assistance Dog Trainer (Puppy & Advanced)

LOCATION: Based out of our Training Centre in Great Horwood, near Milton Keynes with responsibility for puppies placed with socialisers in Buckinghamshire, Oxfordshire, and Northamptonshire (with possible travel outside these areas from time to time)

SALARY BAND: £23,800 to £27,000

JOB TYPE: Full-time permanent, with occasional evenings and weekends required

REPORTS TO: Assistance Dog Training Manager

The Job

We are looking for someone with the skills, experience and passion to join our team of trainers responsible for organising and monitoring the progress of our puppies and young dogs, when required into advanced training to ensure they receive the highest standard of socialisation and training, thereby maximising their chances of becoming a Medical Detection Dog.

We have an exciting new opportunity to join this small innovative charity that is a world leader in its specialist field.

Responsibilities

Training and Development of Puppies:

• Take responsibility for a group of puppies (approximately 10) allocated to socialisers living in your geographical area
• Provide training that adheres to ADUK regulations and MDD quality standards in accordance with timescales and targets
• To deliver effective training by holding puppy classes, 121’s and home visits with socialisers in your geographical area
• Conduct regular training sessions with assistance dogs in training in various environments to ensure they are confident and responsive in real-world settings
• To prepare the puppy to be a Medical Alert Assistance Dog, using positive reinforcement techniques to teach desired behaviours and modify unwanted behaviours
• Regularly monitor progress of the puppies in your area and provide detailed, evidenced feedback to the senior team within Dog Supply and Training
• Support and assist when required with the potential matches for a particular assistance dog partnership.
• To successfully prepare the puppy to pass the relevant Assistance Dog assessments
• Where necessary, highlight to your line manager, any dogs that are not progressing sufficiently through the training programme

Socialiser Support

• Be the first point of contact for the socialisers in your area, which will include guidance, support and instruction to socialisers on effective work and training with their assistance dogs
• Provide general health care advice within your core working hours

Socialiser Recruitment

• When required, assist in the recruitment of new volunteer socialisers
• When required, to assess prospective new volunteer socialisers, including home, workplace, pet dog and children assessments

Advanced Assistant Dog Trainer

• When required, take dogs home during the advance training period to ensure continuous development and reinforcement of training routines
• To arrange the training plan for each dog in advance training that’s under your supervision, including day to day arrangements for training, collection, pick up and holiday cover
• To ensure all dogs receive the appropriate training required, to pass their final assessment
• To work closely with the Medical Alert Assistance Dog (MAAD) team and to support the final stages of the dogs matching process, including agreeing any client specific queries before carrying out the client and dog meet onsite
• To carry out any client specific training on the advanced dogs
• When required, to support the dog and client home stay
• To work closely with the Health & Welfare team regarding any dogs under their supervision
• Complete the appropriate paperwork for training records, assessments and recruitment of volunteers
• Report any concerns, communicate feedback and request guidance where appropriate.
• To successfully complete the handover of the Assistance dog to the MAAD Instructor, within the timelines agreed
• To carry out appropriate feedback to the Dog Supply team on how dogs are progressing under their supervision
• To support with the Temporary Fosterer application process and provide support to the Temporary Fosterer’s who may look after advanced dogs in training
• Where necessary, highlight to your line manager, any dogs that are not progressing sufficiently through the advanced training programme

Other

• Update the Harlequin CRM database in a timely fashion to ensure accurate and up to date training, veterinary and health records
• Support the charity’s fundraising, communications and volunteering teams as required, specifically in relation to your area
• Share best practice with colleagues across the charity
• Other tasks or ad hoc duties agreed with your line manager required to ensure the successful running of the charity

Knowledge & Experience

• Experience in training Assistance Dogs
• Minimum of 1-2 years of experience in dog training
• Basic theory of practical dog training
• Law in relation to dogs
• Knowledge of medical conditions relevant to puppies between 8 weeks and 2 years of age
• Dog and human psychology
• Health and safety implications of dog and socialiser handling
• Experience and understanding of ADUK, ADI regulations and MDD's internal quality standards

Skills and Abilities

Ability to demonstrate high quality judgement and a proven track record in relation to the following:

• Dog training matters including the analysis of temperaments, appropriate training methods and requirements necessary to maintain public perception in assistance dogs
• Solutions to training and behavioural problems
• Socialiser training including the ability to assess each person’s preferred learning style and adapt as appropriate your training approach, the specific programmes to be followed
• Strong and clear teaching and instructing skills
• Ability to plan work, be organised and ensure that time is utilised effectively for yourself, colleagues and socialisers
• Ability to communicate effectively and appropriately with a wide range of people internally and externally. This will include clients and their families, fosterers, other professional service providers, members of the public, the media, managers and other colleagues
• High level of IT literacy and report writing skills including experience of using Microsoft based programs such as Outlook, Word, Excel, Internet Explorer and Power Point

Personal Attributes

• You should be supportive of the charitable aims of Medical Detection Dogs and capable of working as part of a team, as well as able to motivate yourself.
• You should be adaptable and positively embrace change by not only being flexible towards the ideas of others but also putting forward ideas to colleagues. This will involve creativity in problem solving and making appropriate responses to new ideas and unexpected situations.

Values & Behaviours

There are a few key values that we believe are important in the workplace:

· Respect

· Cooperation

· Honesty

· Fairness

Based on the values listed above, we encourage the behaviours below in the charity:

· Respectful communication

· Cooperating with others

· Honesty in all interactions

· Fairness in decision making

Benefits

• Sick Pay
• Health Cover
• 26 days holiday, increasing with service
• 5% Employer Pension Contribution
• Life Assurance
• Free On-site parking

Finally, the successful candidate will also be expected to:

• Hold a full UK Driving Licence
• Provide proof of identity and eligibility to work in the UK.
• Undertake a Disclosure and Barring Service (DBS) check
• Work some evenings and weekends

JOB TITLE: Director of Fundraising, Marketing & Communications

LOCATION: Flexible, with regular travel to London

RESPONSIBLE TO: Chief Executive

DIRECT REPORTS: Senior Trusts & Grants Manager, Marketing Manager, Fundraising Manager

HOURS OF WORK: Full time, 35 hours per week

DURATION: SALARY / GRADE: £65,000 to £75,000 (dependent on experience) plus benefits

TEAM SIZE: 6 FTE (with growth plans of up to 12 fte by 2030)

JOB PROFILE

ABOUT ADOPTION UK

Adoption UK is the leading national voice for adoptive families. We exist to ensure that every child and young person who cannot grow up with their birth parents gets the right support at the right time – from childhood into adulthood.

Every year, thousands of children in the UK are adopted – most having experienced trauma, loss, or neglect. Adoption transforms their futures, but it is rarely the end of the story. Adoptive families face unique challenges: children struggling to trust, thrive in school, or feel safe; parents battling to secure the right support; young people navigating identity and belonging. Without the right help, too many families reach breaking point. Adoption UK is there to change this. We are a lifeline for families – offering community, advice, advocacy, and practical support. We champion their voices with government and professionals, driving changes in policy and practice so that no adoptive family feels they are facing the journey alone.

With over 6,000 members, strong credibility with policymakers, and a powerful lived experience community, we are uniquely placed to influence change. Our mission is urgent and nationally significant: to ensure that every adoptive family can thrive, and every adopted child has the chance to fulfil their potential.

DIRECTORATE PURPOSE

The Fundraising, Marketing and Communications directorate is responsible for:

• Income generation across trusts and foundations, corporates, major donors, community fundraising, public donations, and legacies, alongside relationships with commissioners and public sector funders.

• Partnership development, engaging businesses, philanthropists, trusts, and volunteers.

• Marketing of services and membership to families, adoptees, commissioners, and professionals in health, education, and social care.

• Awareness raising and thought leadership, ensuring adoption and permanence issues have a strong voice nationally.

Currently a team of six, the directorate has strong ambitions to grow in size and scope, with scope to re-imagine its structure to meet future needs.

THE ROLE

This is a career-defining opportunity to shape the future of fundraising, marketing and communications at a charity of national importance.

As Director of Fundraising, Marketing & Communications you will:

• Build unrestricted income in a competitive funding environment

• Lead the transformation of Adoption UK’s income model, scaling from £500k to £2m+ contribution (by 2030) to organisational income growth from a £4.2m baseline.

• Develop and deliver a bold, integrated fundraising, marketing, and communications strategy.

• Build Adoption UK’s brand and profile with families, adoptees, commissioners, policymakers, funders, and the wider public.

• Inspire, coach, and grow a talented team, embedding a culture of confidence, creativity, and innovation.

• Personally cultivate and steward high-value donor, corporate, and foundation relationships, working with the CEO, Board of Trustees, and ambassadors.

KEY RESPONSIBILITIES

Strategic Leadership

• Lead the design and delivery of a multi-year fundraising, marketing, and communications strategy aligned to organisational priorities.

• Act as a cultural change leader, shifting from risk-averse to confident, outward-facing engagement.

• Contribute fully to the Senior Leadership Team, influencing strategy, governance, and financial planning.

Income Growth & Diversification

• Oversee all voluntary income streams – trusts, major donors, corporates, community/public fundraising, legacies – while also strengthening public sector and commissioning relationships.

• Oversee marketing and growth of membership as a core element of income and impact.

• Deliver long-term growth targets.

• Use and promote data-driven decision-making, supporter journeys, and digital fundraising/marketing effectively.

• Design and deliver a signature annual Showcase event, alongside new products such as a Giving Circle and Corporate Club, ensuring clear ROI and upgrade potential.

• Personally lead cultivation of transformational donor and partner relationships, supported by trustees, ambassadors, and patrons.

• Identify and test new funding streams and partnerships to diversify income and reduce risk.

Marketing & Communications

• Oversee a comprehensive marketing and communications strategy covering fundraising, membership, services, training, campaigns, and advocacy.

• Ensure a compelling and consistent case for support and brand identity across all channels.

• Raise Adoption UK’s national profile with media, commissioners, professionals, and the public.

• Lead digital transformation: CRM upgrade, supporter journeys, analytics, social media, and digital marketing.

• Manage media relations and reputation, including crisis communications alongside the CEO.

Team Leadership & Culture

• Lead, inspire, and grow a team of talented and motivated individuals.

• Model authentic, adaptive, and inclusive leadership – balancing ambition with staff wellbeing.

• Act as a coach and mentor, supporting professional growth and building the next generation of leaders.

• Champion Equity, Diversity and Inclusion and embed values-led behaviours across the team and all external engagement.

• Foster cross-organisational collaboration so fundraising and marketing are understood and supported across Adoption UK.

Financial & Governance

• Lead financial planning, budgeting, and ROI analysis for the directorate.

• Report regularly to CEO and Board of Trustees on progress, opportunities, and risks.

• Lead fundraising due-diligence and reputational risk processes, with regular reporting to Trustee-led committees (e.g. Finance & Risk).

• Ensure compliance with the Fundraising Code, GDPR, charity law, and safeguarding standards.

• Embed robust CRM, data, and analytics to support continuous improvement.

External Engagement

• Act as a visible ambassador for Adoption UK with donors, corporates, trusts and foundations, policymakers, and media.

• In collaboration with the CEO and Chair, direct ambassadors and patrons to open doors, advocate, and steward transformational relationships.

• Represent Adoption UK externally at events, forums, and national platforms.

PERSON SPECIFICATION

Essential

• Significant experience leading multi-stream fundraising, with success in at least two of: trusts, corporates, major donors, public fundraising.

• Experience developing marketing and communications strategies beyond fundraising – including brand, service promotion, membership, campaigns, and digital engagement.

• Track record of delivering growth, innovation, or transformation in income and/or organisational profile.

• Strong people leadership skills: ability to coach, inspire, and develop staff, including senior managers.

• Exceptional relationship-builder – credible with philanthropists, corporates, trustees, commissioners, and media.

• Strategic thinker with financial acumen (budgets, ROI, investment planning).

• Authentic communicator with excellent storytelling ability.

• Commitment to Adoption UK’s mission and values, with an inclusive and collaborative leadership style.

• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.

• Contributes to an open and honest culture

• Supports, encourages, and motivates colleagues.

• Encourages challenge, creativity and innovation.

• Leads by example.

• Values transparency and consistency.

• Understands the role of individual and collective accountability.

• Actively contributes to Adoption UK’s mission.

• Has a clear understanding of other colleagues’ roles and responsibilities

• Shares skills and knowledge.

• Promotes Cross Functional team working.

• Offers outstanding service to members.

• Takes pride in Adoption UK and promotes its values in all interactions with external stakeholders.

• Identifies and uses the most appropriate form of communication.

• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.

• Treats colleagues and other stakeholders with respect, honesty, fairness and courtesy

• Is responsive to colleagues, third party professionals and service users.

• Takes pride in own development.

PERSON SPECIFICATION

• Enthusiastic and committed to achieving high standards and meeting agreed objectives.

• Takes an active interest in recognising professional and personal development needs and priorities within Adoption UK.

Desirable

• Experience in child welfare, family support, education, or adoption.

• Evidence of leading digital transformation in fundraising, marketing, or CRM.

• Existing networks in philanthropy, corporate CSR/ESG, or foundations relevant to Adoption UK’s mission.

This role profile is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. The role profile will be reviewed with the post-holder at significant points for the Organisation.

Postholder is expected to abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.

The Opportunity

This is more than a fundraising role — it is an opportunity to lead transformational change for a cause of national importance. You will:

• Shape and lead a directorate spanning fundraising, marketing, and communications.

• Deliver transformational income growth and secure Adoption UK’s sustainability.

• Build Adoption UK’s brand and reputation as the national champion for adoptive families.

• Market services, membership, and campaigns so more families and professionals engage with our work.

• Lead cultural change, inspiring a confident, outward-facing, and innovative fundraising and marketing function.

Few roles offer such scope to combine fundraising growth, brand leadership, and culture change in a mission of such national importance. This is your chance to make a lasting impact – on Adoption UK, on your career, and on thousands of children and families across the UK.

Timetable:

The closing date for this role is 20th October 2025. However, Adoption UK reserves the right to end the application period sooner so we would recommend you complete the application form as soon as possible.

Shortlisting will be carried out on 22 to 24 October 2025 and you should be notified of an outcome within fifteen working days of the closing date.

The panel will shortlist based on those applicants who best meet the criteria for the role.

The date(s) scheduled for first interviews will be 3rd November 2025. These dates may be subject to change and applications will be advised in advance should this happen.

Registered Nurse Manager

Are you an experienced leader in residential care? 

Do you thrive in a compassionate, faith-driven environment? 

Ready to lead a dedicated team towards excellent care? Join us at Bridgemead!

We’re searching for a proactive and dedicated Registered Nurse Manager to lead our committed care team at Bridgemead Care Home. Bridgemead is a 32-bed residential care home by the river in central Bath. The home cares for those who live with dementia and respite care in Bath.

This role is more than just a job – it’s a calling. We seek a manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents.

As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.

What You’ll Do: 

• Ensure high-quality care in line with our policies and Christian values;
• Lead and manage the care and hospitality teams ensuring they are well-trained and motivated;
• Oversee the development and implementation of care plans
• Responsible for the home’s budget, in conjunction with the Head Office Finance Team. This includes local purchasing etc within budget limits;
• Manage complaints from residents, relatives and staff in accordance with Society policy;
• Engage with local church and community groups to maximise voluntary help and spiritual support available;
• Uphold the Christian ethos of the home through leadership and example. 

What You’ll Bring: 

• Management experience in a residential care home or similar setting; 
• Qualification in Health & Social Care (Level 3 or above); 
• Strong leadership and people management skills; 
• A passion for person-centred care and working with older people;
• Excellent organisational and communication abilities; 
• IT proficiency (Microsoft Word, Excel, and Outlook);
• Ability to manage workload and remain calm under pressure.

Hours:

Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.

Why Join Us? 

• Salary: £47,000 to £50,000 per annum 
• 5 Weeks' paid holiday per year as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox – including an Employee assistance programme
• Care Friends referral 
• Long-standing service rewards
• Birthday rewards
• Life assurance scheme
• Pension scheme

Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment. Bridgemead is waiting for you! 

Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are under-represented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Contract Type: Permanent
Full time: 37.5 hours per week
Salary: £35,000 - £39,000 depending on experience
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Thursday 23 October 2025 at 12 noon

Telephone interviews will be held week commencing 27 October 2025. In-person interviews will be held in Peterborough week commencing 3 November 2025

No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

Kidney disease already affects ten per cent of the UK population – and it’s growing.
Now more than ever, it’s vital that we’re able to drive awareness and understanding of the condition and move forward in our mission to end kidney disease.

With a newly refreshed strategy and ambitious plans for the future, we are now looking for an internal communications manager to join the charity at this exciting time of growth.

To help us grow and achieve our goals, we need our teams to be fully engaged, aligned with our plans and empowered with the information they need to thrive in their roles.

This is a new role and comes at a time of exciting growth for Kidney Research UK.

The internal communications manager will be responsible for designing and delivering a clear and compelling internal communications strategy that supports our goals, builds on our strong internal culture and champions our values.

This role will be key to ensuring staff across the organisation feel informed, involved and inspired, especially in our hybrid working environment.

If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may also have experience in the following: Communications Officer, Internal Communications, CRM, Marketing Assistant, Marketing Executive, Marketing Officer, Communications Executive, Communications Assistant, Engagement Officer, Engagement Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-224 266

Job Summary:

The Care Quality Improvement Lead will further model and develop our Relationship Centred Care (RCC) practice based within the context of individually tailored care in a homely environment, and seeks to provide the highest quality of evidenced based care with the involvement of all Multidisciplinary Team (MDT) members working to support the goals, wishes and independence of each resident.

This role is vital in providing leadership to support the registered managers in both homes, the household Managers/Leads and other Nursing departments, supporting the vision of Nightingale Hammerson (NGH) to become a centre of excellence and a Care Home Education Centre (CHEC).

 To ensure that all Fundamental standards from CQC and other Local Authority bodies are implemented and evidenced in practice.

To support the Director of Care and registered managers in overall strategic, operational, clinical and management responsibilities within the 5 year operational plan for NGH.

To be a source of specialist nursing, palliative and dementia care advice to colleagues and staff across all services. To create a culture of innovation, creativity and learning in delivering therapies services across the organisation.

To lead in evidence based practice in rehabilitation, goal attainment, dementia and end of life care whilst providing/facilitating education, coaching and training to staff in NGH.

To liaise, integrate and co-ordinate internal care services with other professionals in relation to admissions, discharges between services and developing care plans to support residents with their wellbeing.

To support and facilitate research projects in partnership with selected universities and care organisations.

To support the implementation NGH’s organisation’s 5 year strategic goals. This will include the Care Home Education Centre, workforce management & development and succession planning.

To promote NGH values whilst contributing to the vision and mission of the organisation.

To fully participate in the implementation and development of the Quality Assurance Framework for the organisation.

Key competences and responsibilities:

1. Principle Responsibilities

To undertake all the required duties, responsibilities and accountabilities in Regulation 6 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and ensure that the Essential Standards of Quality and Safety 2010 and Care Act 2014 are embedded, adhered to and enhanced wherever achievable in every aspect of the delivery of NGH care services.

To work in direct partnership with the Director of Care Services and registered managers to ensure both homes are covered by senior clinical leads at all times. This may mean covering the Director of Care or registered managers when absent.

To take overall leadership and responsibility, for the assessment, planning and delivery of safe and effective clinical and social care for all residents and their families on the households.

Lead and manage the team of Household Managers.

Lead and support the knowledge and skills development related to caring for those with signs of emerging and diagnosed with dementia.

Ensure that the NGH Care Quality Improvement Board (CQIB) framework is embedded and understood at appropriate levels and all care practises are delivered within this framework

Champion a robust care/clinical supervision programmes and participate as appropriate as both a supervisor and supervisee.

Ensure, in liaison with the HR team and Education & Development Lead, Household Managers, Senior Lead nurses, that a fit for purpose education & development programme is in place, managed and delivered for all care team members.

Ensure that there are appropriately skilled and supported designated NGH care leads for the following:

Ø Safe medicines management

Ø Safeguarding

Ø Infection Control

Ø Deprivation of Liberty

Ø Nutrition, Hydration & Tissue Viability

Ø Falls Prevention

Ø Gold Standards Framework for Palliative Care

Ø Research and development

 To act at all times as an ambassador for Nightingale Hammerson and its services.​

2. Leadership and Management

a. Effectively lead, and be accountable for the assessment, planning and delivery of safe and effective clinical and social care for all residents and their families.

b. Be accountable through your team for the selection, induction and continuous performance assessment of all care team members, supporting and developing NGH performance procedures. Ensure the NMC Code of Conduct is upheld by all.

c. Take the lead responsibility for ensuring the monitoring of planned performance management is maintained through the supervision process, and where appropriate support or lead the management of poor performance, capability and competence concerns.

d. Take responsibility for the annual proposal of the staffing establishment and skill mix, and the operational escalation and de-escalation staffing policy. Ensure the staffing Key Performance Indicators (KPIs) are met and reported accurately and on time.

e. Ensure that appropriate mechanisms exist for active and effective communication within and across NGH and monitored for effectiveness.

f. Lead by example, proactive liaison with all associated external agencies and stakeholders in relation to the services offered by NGH. Attend external forums as appropriate. Develop and support external forum and professional clinical meeting participation by your senior nursing team.

g. Ensure that the Jewish culture is understood, respected and is observed by all, particularly regarding the Sabbath and other Festivals, food rules and care at the time of a resident’s death.

h. To be responsible for the compilation, review and management of trends analysis of accidents, incidents and complaints.

i. To take the lead role in developing and applying the NGH Quality Assurance Framework, ensuring that the audit cycle is fulfilled and the whole team are encouraged, trained and supported to undertake audit programmes as appropriate. Ensure the evaluation of all audits is effectively and objectively undertaken and change of practise is implemented.

j. Ensure through your senior team that the systematic KPI requirements are measured, reported, analysed and actioned appropriately;

k. To be accountable through your team for the maintenance of a safe and homely environment for all residents, staff and visitors, ensuring all NGH Health and safety policies and procedures are adhered to and compliance monitored. 

l. To take responsibility for delegated care service budget within NGH ensuring month by month accountability, supporting quarterly forecast and supporting annual budget planning.

m. To take a lead role in the on-going development of the care service development: lead the scoping of new initiatives and practise development, drafting business plans as required, implementing pilot projects/monitor/audit and introduce into mainstream service delivery as agreed with Senior Leadership Team, CQIB and the Board of Trustees. Participate in the strategic planning of NGH care service.

n. To deputise for the Director of Care Services or registered managers during any planned or unplanned absence.

o.To ensure via your team that specialist nursing assessment, advice and support is always accessible to colleagues and staff across all services 24 hours a day with regards to residents care and nursing needs.

3. Clinical Accountabilities

a. To ensure that your immediate senior nursing care team (household managers) maintain an appropriate balance between administrative and managerial responsibilities and clinical practise. Ensuring that opportunities are taken by the senior care team to observe, assess and mentor all elements of care practise within the team including care at night.

b. To be accountable for the timely and clinically satisfactory management of all primary assessments for all new residents, and on-going reviews for all residents.

c. To ensure that your senior team are maintaining their responsibility for the supervision and assessment of all resident’s day to day care needs, and the quality of all care plans, ensuring they are up to date, person centred, accurate and implemented appropriately.

d.To be accountable for the safe admission, transfer and discharge planning for residents for planned, emergency and short stay situations; ensuring that the development implementation and monitoring all documentation and procedures to support this is managed by your senior care team.

e. To be accountable for the standards of record keeping and the management of health records in accordance with NGH policy, NMC guidelines, Relationship Centred Care (RCC) principles, and CQC requirements. Ensure the education of all care staff in relation to care record keeping is maintained.

f. To be accountable for the safe custody and administration of all nursing medications in accordance with NGH policy and procedure, RCC principles, NMC code of conduct and CQC regulations.

g. Ensure that the training and practise of all RNs and trained carers in the safe administration and custody of all medications is maintained and monitored regularly and within the care governance framework.

h. To be accountable for ensuring that all care practises adhere without exception to the NGH Safeguarding Adults policy, procedures and guidelines, in line with that of the Local Adult Safeguarding Board.

i. To be responsible for the overview of the contracts provided to nursing by the contracted medical teams. Ensure a positive and proactive operational relationship is maintained with the contracted GPs and ANPs by your senior care teams and the RN’s

j. To work directly with the Head of Activities/Therapies to ensure that effective relationships are maintained with the Therapy, Activities, Volunteers and Care Teams in order to maximise the life opportunities of all residents, and developing of all care staff in the delivery of the activities programme.

k. Be accountable for the development of the multidisciplinary team in promoting effective communication for the continuous delivery of high quality person centred care.

l. To foster through your senior team and leading by example, supportive, open and honest communication with all residents and relatives enabling them to be involved in decision making wherever possible, and adapting communication methods as required. Mentor your team to be competent at first line communication with residents and relatives.

m. Be responsible for ensuring all requirements and regulations, training and support relating to the assessment of mental capacity of residents is adhered to.

4. Education, Learning & Research

a.To ensure the role of Senior Lead Nurses, Education & Development is supported. To ensure that planned and regular reviews with the HR Department are maintained in order to identify areas for practise development and the adherence to mandatory training is monitored and maintained.

b. Ensure through your senior nursing team is compliant with all mandatory education is achieved and appropriate resource planning is fostered to achieve this. Act as education facilitator as appropriate.

c. Ensure that the development of a mentorship programme at NGH is implemented to facilitate student placements. This includes liaison with the universities or third parties, planning placement dates, contracts and evaluation.

d. Lead by example and ensure the practise of giving and receiving clinical supervision, specifically for Assistant Practitioners and RN’s, and regular supervision with all care staff according to NGH policy is achieved.

e. To take responsibility for your own personal and professional development to maintain your registration with NMC and the CQC and to ensure the care service at NGH remains current, of a high quality and adheres to the principles of RCC.

f. To proactively develop a professional and supportive network within and outside NGH, to continue to develop leadership skills and maintain your knowledge through current research and evidence relating to our field of care, and in particular to the developments in caring for people with dementia and palliative care.

5. Professional

a. To always lead by example, behaving in a manner that is professional, positive and meets this senior position, ensuring confidentiality is paramount and professional boundaries always assessed and applied.

b. To always act in accordance with the NMC Code of Professional Conduct with particular reference to ensuring the limitations of competence, conduct and personal accountability are fostered throughout the care service.

c. To be accountable for ensuring the adherence to NGH policies, procedures and guidelines produced by NGH in relation to care practise and more general issues.

d. To ensure that the Director of Care Services for NGH is kept fully informed of any areas of concern in care practise and service across NGH.

e. To ensure at all times the confidentiality of all information, paper, electronic and verbal relating to all residents, their families and the business and employees of NGH is safeguarded.

f. To ensure and lead by example the non-discriminatory practises and behaviour of all and to all residents, their families, employees and visitors to NGH. Discrimination relates to ages, religion, race, sexual orientation and disability.

6. Strategic

a. To take the lead in practice and strategic development projects to ensure our services are delivered to the very best standards. Applying this to the mental health and disability service as well as ensuring good care practice which delivers to current best practice.

b. To lead discussion and negotiations with CQC and other health and social care stakeholder organisations to ensure NGH continues to be both innovative and delivering best practice in all its services.

c.To contribute to the development of departmental and organisational strategy and to the development, review and improvement of policies and procedures to ensure organisational needs are met.

d. To strive to be innovative in developing ways to deliver organisational strategy and objectives. This includes the implementation of the Care Home Education Centre.

e.To work closely with other organisations to maximise health and wellbeing outcomes for service users.

7. General

a. Good IT knowledge and skills in order to be able to lead on the use of the electronic medical records, email and other IT equipment.

b. Act in a professional manner and in accordance with the NMC and Nightingale Hammerson policies.

c. Such other duties, within the competence of the post-holder, which m

Sponsorship 

Please note that this role doesn't provide sponsorship. If you now or in the future require a visa sponsor, please do not apply.

ay be required from time to time.

1 Personal Wellbeing FTE Coach - Fixed Term until 28/02/2027

1 Personal Wellbeing FTE Coach - Maternity Cover - 6 months but possible extension

Location: South Wales - Cardiff and Newport 

Ref PEW 251

Closing date: Monday, 10th November 2025 at 9.00am

Are you a proactive, organised and compassionate individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons?  Do you have experience of engaging successfully with challenging people such as people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused?

If so, St Giles Trust is looking for a Personal Wellbeing Coach to join us and help to oversee the delivery of Personal Wellbeing services to referrals made by Wales Probation Service.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment.

The Wise Group is a leading social enterprise working to lift people out of poverty.  St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency.  As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).

About this exciting opportunity

Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison.  You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes.

We will also count on you to develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users, ensuring you work towards contractual targets and outcomes within agreed timescales.  Using agreed CRM databases and recording all activity relating to caseload and providing updates and reports are also key duties.

What we are looking for

• Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
• L3 in Advice and Guidance or equivalent
• The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
• An ability to work sensitively with clients applying trauma-informed strategies
• Impressive IT, relationship-building and communication skills, both verbal and written

Please note this role requires an Enhanced Adult DBS check.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: Monday, 10th November 2025 at 9.00am

A ydych chi'n unigolyn rhagweithiol, trefnus a thrugarog, gyda hanes profedig o weithio gydag oedolion gwrywaidd yn y system cyfiawnder troseddol boed yn y gymuned neu mewn carchardai?  A oes gennych chi brofiad o ymgysylltu'n llwyddiannus gyda phobl heriol, er enghraifft pobl sydd ag anghenion cymhleth, pobl sy'n amharod i drafod eu hanghenion, a phobl sy'n ddig ac yn ddryslyd?

Os felly, mae Ymddiriedolaeth St Giles yn chwilio am Hyfforddwr Lles Personol i ymuno â ni a helpu i oruchwylio'r gwaith o ddarparu gwasanaethau Lles Personol i atgyfeiriadau a wneir gan Wasanaeth Prawf Cymru.

Ynghylch Ymddiriedolaeth St Giles

Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol neu fod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill. 

Mae St Giles bellach yn gyflogwr Kickstart, felly rydym yn rhan o'r cynllun hwn sy'n darparu cyfleoedd gwaith i bobl ifanc 16-24 oed sydd ar Gredyd Cynhwysol ar hyn o bryd ac sydd mewn perygl o ddiweithdra hirdymor.

Mae’r The Wise Group yn fenter gymdeithasol flaenllaw sy'n ceisio codi pobl allan o dlodi.  Daeth St Giles a The Wise Group at ei gilydd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad byw a chymhwysedd diwylliannol.  O ganlyniad, dyfarnwyd cytundebau i ni i ddarparu Gwasanaethau Lles Personol ar gyfer Gogledd a De Cymru. Bydd y gwasanaethau hyn yn cynnwys amrywiaeth o gymorth i droseddwyr cymunedol a'r rhai sy'n gadael carchardai gan gynnwys teuluoedd, lles emosiynol, ffordd o fyw a chysylltiadau cyswllt a chynhwysiant cymdeithasol (gan gynnwys cwrdd wrth y gatiau).

Ynghylch y cyfle cyffrous hwn

Gan weithio fel rhan o dîm aml-asiantaeth, byddwch yn darparu cymorth sydd wedi’i ganolbwyntio ar yr unigolyn i lwyth achosion o ddefnyddwyr gwasanaeth a fydd naill ai'n cyflawni dedfrydau cymunedol neu'n cael eu rhyddhau o'r carchar.  Byddwch yn ymgymryd â chynllunio asesu a gweithredu gyda defnyddwyr gwasanaethau unigol, yn creu amgylchedd diogel ac ymddiriedus, gan ddefnyddio ymarfer trawma-gwybodus i hwyluso perthynas gefnogol ac adeiladol gyda defnyddwyr gwasanaeth, ynghyd â darparu ystod o ymyriadau i ddefnyddwyr gwasanaethau sy'n cyfrannu tuag at gyflawni canlyniadau rhagnodedig.

Byddwch hefyd yn datblygu a chynnal perthnasoedd gweithio cadarnhaol gydag asiantaethau allanol, gan gynnwys y gwasanaeth prawf, carchardai, partneriaid, ac eraill a fydd yn cynorthwyo i sicrhau canlyniadau rhagnodedig i ddefnyddwyr gwasanaethau, gan sicrhau eich bod yn gweithio tuag at dargedau a chanlyniadau cytundebol o fewn amserlenni y cytunwyd arnynt.  Mae defnyddio cronfeydd data CRM y cytunwyd arnynt a chofnodi'r holl weithgaredd sy'n ymwneud â llwyth gwaith a darparu diweddariadau ac adroddiadau hefyd yn ddyletswyddau allweddol.

Yr hyn rydym yn chwilio amdano

• Profiad o weithio gydag asiantaethau partner naill ai fel rhan o dîm aml-asiantaeth sy'n gweithio tuag at amcanion cyffredin neu o negydu gyda’r nod o sefydlu cysylltiadau i hyrwyddo nodau prosiect
• L3 mewn Cyngor ac Arweiniad neu gyfatebol
• Y gallu i asesu anghenion cleientiaid a darparu cymorth wedi'i deilwra a arweinir gan gleientiaid drwy gynllunio gweithredu ac ymyriadau sy'n cynnwys cyngor, arweiniad, eiriolaeth a hyfforddi
• Y gallu i weithio mewn dull sensitif gyda chleientiaid gan ddefnyddio strategaethau sail-trawma
• Sgiliau TG, meithrin-perthynas a chyfathrebu nodedig, ar lafar ac yn ysgrifenedig

Sylwch fod y rôl hon yn gofyn am wiriadau DBS Oedolion Uwch a fetio HMPPS.

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy.

Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag.

Rydym yn gyflogwr hyderus ecwiti a chynhwysiant. Rydym yn croesawu pob cais ac rydym yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.

Location: Interventions will be delivered across various locations in South Wales, ideally in Swansea.

PEW-253

Are you a proactive, organised and compassionate individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons?  Do you have experience of engaging successfully with challenging people such as people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused?

If so, St Giles Trust is looking for a Personal Wellbeing Coach to join us and help to oversee the delivery of Personal Wellbeing services to referrals made by Wales Probation Service.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment.

The Wise Group is a leading social enterprise working to lift people out of poverty.  St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency.  As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).

About this exciting opportunity

Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison.  You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes.

We will also count on you to develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users, ensuring you work towards contractual targets and outcomes within agreed timescales.  Using agreed CRM databases and recording all activity relating to caseload and providing updates and reports are also key duties.

What we are looking for

• Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
• L3 in Advice and Guidance or equivalent
• The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
• An ability to work sensitively with clients applying trauma-informed strategies
• Impressive IT, relationship-building and communication skills, both verbal and written

Please note this role requires Enhanced Adult DBS checks

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 9 a.m. on 27 October 2025  

Interview date: 3 November 2025.

Hyfforddwr Lles Personol

£12,000 yn gymesur (FTE o £24,000 y flwyddyn + buddion rhagorol)

Rhan-amser, 17.5 awr yr wythnos (oriau hyblyg)

Cyfnod Penodedig tan 28/02/2027

Lleoliad: Bydd ymyriadau yn cael eu cyflwyno ar draws lleoliadau amrywiol yng Nghymru'r De, yn ddelfrydol yn Abertawe.

PEW -253

A ydych chi'n unigolyn rhagweithiol, trefnus a thrugarog, gyda hanes profedig o weithio gydag oedolion gwrywaidd yn y system cyfiawnder troseddol boed yn y gymuned neu mewn carchardai?  A oes gennych chi brofiad o ymgysylltu'n llwyddiannus gyda phobl heriol, er enghraifft pobl sydd ag anghenion cymhleth, pobl sy'n amharod i drafod eu hanghenion, a phobl sy'n ddig ac yn ddryslyd?

Os felly, mae Ymddiriedolaeth St Giles yn chwilio am Hyfforddwr Lles Personol i ymuno â ni a helpu i oruchwylio'r gwaith o ddarparu gwasanaethau Lles Personol i atgyfeiriadau a wneir gan Wasanaeth Prawf Cymru.

Ynghylch Ymddiriedolaeth St Giles

Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol neu fod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill. 

Mae St Giles bellach yn gyflogwr Kickstart, felly rydym yn rhan o'r cynllun hwn sy'n darparu cyfleoedd gwaith i bobl ifanc 16-24 oed sydd ar Gredyd Cynhwysol ar hyn o bryd ac sydd mewn perygl o ddiweithdra hirdymor.

Mae’r The Wise Group yn fenter gymdeithasol flaenllaw sy'n ceisio codi pobl allan o dlodi.  Daeth St Giles a The Wise Group at ei gilydd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad byw a chymhwysedd diwylliannol.  O ganlyniad, dyfarnwyd cytundebau i ni i ddarparu Gwasanaethau Lles Personol ar gyfer Gogledd a De Cymru. Bydd y gwasanaethau hyn yn cynnwys amrywiaeth o gymorth i droseddwyr cymunedol a'r rhai sy'n gadael carchardai gan gynnwys teuluoedd, lles emosiynol, ffordd o fyw a chysylltiadau cyswllt a chynhwysiant cymdeithasol (gan gynnwys cwrdd wrth y gatiau).

Ynghylch y cyfle cyffrous hwn

Gan weithio fel rhan o dîm aml-asiantaeth, byddwch yn darparu cymorth sydd wedi’i ganolbwyntio ar yr unigolyn i lwyth achosion o ddefnyddwyr gwasanaeth a fydd naill ai'n cyflawni dedfrydau cymunedol neu'n cael eu rhyddhau o'r carchar.  Byddwch yn ymgymryd â chynllunio asesu a gweithredu gyda defnyddwyr gwasanaethau unigol, yn creu amgylchedd diogel ac ymddiriedus, gan ddefnyddio ymarfer trawma-gwybodus i hwyluso perthynas gefnogol ac adeiladol gyda defnyddwyr gwasanaeth, ynghyd â darparu ystod o ymyriadau i ddefnyddwyr gwasanaethau sy'n cyfrannu tuag at gyflawni canlyniadau rhagnodedig.

Byddwch hefyd yn datblygu a chynnal perthnasoedd gweithio cadarnhaol gydag asiantaethau allanol, gan gynnwys y gwasanaeth prawf, carchardai, partneriaid, ac eraill a fydd yn cynorthwyo i sicrhau canlyniadau rhagnodedig i ddefnyddwyr gwasanaethau, gan sicrhau eich bod yn gweithio tuag at dargedau a chanlyniadau cytundebol o fewn amserlenni y cytunwyd arnynt.  Mae defnyddio cronfeydd data CRM y cytunwyd arnynt a chofnodi'r holl weithgaredd sy'n ymwneud â llwyth gwaith a darparu diweddariadau ac adroddiadau hefyd yn ddyletswyddau allweddol.

Yr hyn rydym yn chwilio amdano

•  Profiad o weithio gydag asiantaethau partner naill ai fel rhan o dîm aml-asiantaeth sy'n gweithio tuag at amcanion cyffredin neu o negydu gyda’r nod o sefydlu cysylltiadau i hyrwyddo nodau prosiect
• L3 mewn Cyngor ac Arweiniad neu gyfatebol
• Y gallu i asesu anghenion cleientiaid a darparu cymorth wedi'i deilwra a arweinir gan gleientiaid drwy gynllunio gweithredu ac ymyriadau sy'n cynnwys cyngor, arweiniad, eiriolaeth a hyfforddi
• Y gallu i weithio mewn dull sensitif gyda chleientiaid gan ddefnyddio strategaethau sail-trawma
• Sgiliau TG, meithrin-perthynas a chyfathrebu nodedig, ar lafar ac yn ysgrifenedig

Sylwch fod y rôl hon yn gofyn am wiriadau DBS Oedolion Uwch a fetio HMPPS.

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy.

Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag.

Rydym yn gyflogwr hyderus ecwiti a chynhwysiant. Rydym yn croesawu pob cais ac rydym yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.

Dyddiad cau: 9 y.b. ar 27 Hydref 2025 

Dyddiad cyfweliad: 3 Tachwedd 2025.