Customer service assistant and receptionist jobs
Team: Centre
Location: Evesham
Work pattern: 21 hours per week, working 3 days, 9am-5pm to include weekends, bank holidays and the Christmas period
Salary: Up to £13,800 per year
Contract: Permanent
We’re re-opening applications for this exciting role to ensure we reach the widest possible pool of talent. If you missed the chance to apply last time, we’d love to hear from you!
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Receptionist:
- provide information and assistance to the general public, volunteers and other stakeholders over the telephone, through face to face communication and via email, as well as providing administrative support to the Centre.
About the team name team:
- our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home.
- our team is made up of a Centre Manager, Deputy Centre Manager and Rehoming and Welfare Assistants
What we’re looking for in our Receptionist:
- previous administration or customer service experience
- a confident communicator with excellent organisational skills.
- a strong, flexible team player
- ability to work on own initiative accurately and under pressure
- experience using Microsoft Office, including Outlook, Word and Excel
- a valid manual or automatic driving licence as some driving of centre vans is required
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 3rd November 2025
Interview date: 12th & 13th November 2025
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- anonymised application form
- in-person interview at the centre
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Registered Charity
501 - 1000
Making a better life for cats, because life is better with cats
Thank you!
The Events Officer will support the Events Operation Manager in delivering the smooth running and operation of the Aga Khan Centre facilities and events. In this context, he/she will manage the daily set up, servicing, cleaning and management of meeting rooms and Board Rooms for a range of events. Duties include preparation and setting out of all refreshments for meetings and events.
The role requires the ability to work flexibly in terms of working hours including late hours and Saturdays and Sundays if required to support and accommodate events.
Meetings & Events
• Support the team with setting up meeting rooms for internal and external users, including organising tea/coffee trolleys and serving meeting room lunches
• Liaison with clients/bookers/stakeholders via email, by phone and face to face
• Creation of event agendas/function sheets/transferring all information from the organiser to capture event requirements
• Liaison with event suppliers (Catering, AV, Entertainment, Florist Etc.) on behalf of the organiser
• Using function sheets to manage and set up rooms and areas, ensuring any food and beverage requirements are met in a timely manner and utilising the appropriate suppliers
• Ensuring rooms are set up according to bookings
• Meet and greet organisers for each event allocated
• Offer and conduct site visits with event organisers
• Administration: responsible for all administration duties relating to meetings and events
• Oversee each event allocated and stay onsite throughout, as, and when required as directed by the Events Operations Manager
• Liaise with the relevant teams to ensure the AV in meeting/event rooms is set to the standard required for each meeting/event
• Assisting Events Operations Manager with creating regular and ad-hoc reports on meetings and events for the Property Committee and other senior staff
• Manage the clearing, turn around and set up of meeting and seminar rooms as required
Customer Care
• Providing excellent customerservice to guests and stakeholders
• Liaise with all events clients (internal organisations and external), being the main point of contact to plan and organise from start to end their events, researching the most adequate spaces, negotiate prices, quotes for large meetings, VIP events or large events, adapting to any budget. On the day of the event, being the main point of contact and responsible for putting all the teams together (building maintenance, IT) for a smooth event delivery on the day
• Liaise and maintain a relationship with the volunteer core of the ismaili community and coordinate requirements for specific meetings/large events
• Maintain and extend upon relationships with the 3 different organisations based in AKC
• Oversee and coordinate derigging for all meetings and VIP events invoicing and ensuring all the payments are made
• Liaising with clients for feedback
• Supervise and manage different contractors such as cleaners, catering, hospitality agency staff, AV, reception, or volunteers
• Day to day manage and train Events Assistants to ensure maximum utilisation of the resource
• Maintaining and updating regularly the trackers about extra cleaning, external staff, events allocations and volunteers’ requests
General
• Support the Building Manager and Events Operations Manager to ensure the day-to-day cleanliness and tidiness is maintained to a high standard
• Ensure the cleaning contractors maintain clean board rooms and meeting rooms as well as kitchens and equipment
• Carry out cleanliness checks and walk rounds, ensuring the areas of responsibility are clean and stocks are replenished as necessary
• Manage the clearing, turn around and set up of meeting and seminar rooms as required
• Send a tracker of events every fortnight reflecting meetings and events updates to key events people in the building institutions
• Work with the Events Operations Manager to monitor health and safety, sanitation, and food hygiene standards
• Assist Events Operations Manager with the monthly Service Data report for the Property Committee
• Work closely with the Events Operations Manager, Reception, Security, buildings management team and users to provide a seamless and positive experience
• Work closely with the volunteer service team who provide hospitality support for events at the Aga Khan Centre
• Oversee the cleaning team to ensure the inventory for the kitchens and pantries is stocked and managed daily
• Support the Events Operations Manager in all their duties as required
• Carry out any other reasonable duties as assigned by the Events Operations Manager & Buildings Manager
• Deputise for the Events Operations Manager in his/her absence
Knowledge and Qualifications
• Experience of working in a similar role within a meetings and events environment.
Skills
• Excellent customer service and interpersonal skills
• Organised and capable of multi-tasking with excellent attention to detail
• Knowledge of Microsoft applications including Word and Excel
• Ability to problem solve
Personal Attributes
• Friendly and professional manner
• Ability to work flexibly in terms of working hours including late hours and Saturdays and Sundays if required to support and accommodate events
• Demonstrate integrity with high personal and organizational ethical standards; is fair, honest, and trustworthy with respect for confidentiality; inspires and builds trust
• Respectful of diversity; sensitive towards others; open and understanding towards other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to other with respect to their background, religion, gender, and age
• Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.
• Due to the high profile of some of the events attendees at times, a smart-casual attire must be observed when conducting themselves during an event
Application Details:
• Must have right to work in the UK.
• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
The client requests no contact from agencies or media sales.
Thank you!
Alumni Engagement Assistant (2 posts)
Goldsmiths, University of London is recruiting two posts:
- Full-time Alumni Engagement Assistant (35 hours/week)
- Part-time Alumni Engagement Assistant (14 hours/week)
What makes Goldsmiths unique?
Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.
About the Department
The Development and Alumni Office is a small, dynamic team responsible for building a culture of support for Goldsmiths, whether that is through philanthropy, volunteering or advocacy. Our fundraising activities support highly impactful projects that change lives and even save lives, and that reflect Goldsmiths' values of civic engagement, social inclusion and educational excellence. The Alumni Engagement and Alumni Giving programmes aim to build relationships that inspire alumni, colleagues and friends to support Goldsmiths through volunteering, donations and gifts in Wills.
About the Role
Goldsmiths has an alumni community of 93,500 former students and staff in 160 countries around the world, who offer a unique set of skills and experience. This vital role at Goldsmiths will assist the Alumni Engagement and Alumni Giving team with building and maintaining relationships with alumni through impactful communications, volunteering, events and giving initiatives, which seek the engagement and support of our alumni community.
About the Candidate
We are looking to recruit two exceptional candidates to the role of Alumni Engagement Assistant. This vital role will be the first point of contact for alumni, as well as having responsibility for alumni communications, engaging alumni with volunteering, and assisting with events.
The role would suit a highly creative individual with the ability to write compelling copy for external audiences, build strong relationships with a diverse range of individuals internal and external to the organisation, and with good initiative and problem-solving skills. You will bring relevant work experience or volunteering experience, which may be from the Higher Education or Not for Profit sector, or from a communications or customer service role.
The role offers an attractive range of responsibilities and learning and career development opportunities for an individual who is looking to develop their career in a successful team.
Registered Charity
More than 1000
We offer a space for self-discovery, delivering world-leading research and progressive teaching from our single-site campus in the heart of South East
The client requests no contact from agencies or media sales.
Thank you!
We are recruiting for an immediate Reception/office support cover , the role is 4 days a week a International Faith based charity who help to transform communities worldwide. You need to have strong reception , processing donation, office administration and systems skills.
Full time in the office , Shift 4 days a week, Tues- Fri, 30 hours per week, 7.5 hrs per day
The Role
Be the first point of contact for all donor, retail, and membership enquiries by phone, letter or email and responding to these in a timely manner.
To process online and phone donations
To process online and phone retail orders
Ensure high levels of customer service are always maintained.
To record on excel and acknowledge all fundraising income received from various sources (cheques, cash, online giving).
To brief internal stakeholders on upcoming activity to ensure consistency of call handling and messaging.
Update contact records on the organisations database
To undertake simple social media and website updates
Ensure a high levels of customer service is always maintained.
To ensure reception area is well-maintained, tidy and presentable at all times.
Call handling and redirection.
Greeting visitors; providing face to face information and signposting.
Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location.
To update the meeting rooms presentation notices and door signs as necessary.
To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries.
To receive visitors of tenants and informing the relevant tenant of visitors arrival.
The Candidate
Experience of working within an office or customer service environment is essential.
Experience of using databases
Experience of working with Excel is essential.
Experience of Word, including the use of mail merge
Experience of Microsoft teams
Pleasant and efficient telephone manner. Ability to interact in a friendly and personable manner with external clients, tenants and staff.
Experience of working at a reception will be an advantage.
Excellent computer skills and of MS Office software, MS Outlook, Teams and Zoom.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Development Assistant
Salary: £23,400 - £26,500
Contract Type: Permanent
The Edinburgh International Festival is seeking a motivated and curious team-player to join us as Development Assistant. The Development Assistant underpins the important work of the Development Department which raises crucial funds to help the Festival present an unparalleled celebration of the performing arts, which brings some of the most exciting and creative artists working today to audiences from around the world.
EIF is an equal opportunity employer, we value diversity and applications from candidates of all communities and backgrounds. Inclusive culture is the foundation for a successful workplace, this is a key focus for us across our staff, our artists, and our audiences.
To increase the diversity of our staff, our recruitment includes the Rooney Rule - regarding ethnicity – and Disability Confident Scheme for interviews. For more information go to our website.
The Role
The Development Assistant underpins the important work of the Development Department to raise funds from private funders, including individuals, trusts & foundations, corporate partners, and international funders. The Development Assistant directly supports the Director of Development and works across the Development department, providing strong and proactive organisational and administrative support. This includes close working relationships across the Festival, particularly with colleagues in Finance and Box Office, to help Festival supporters, donors and partners have an exceptional experience.
With supervision from the Director of Development and support from the Heads of Philanthropy, Partnerships, and Events, you will have a hand in everything the department does—organising and hosting events, maintaining accurate financial and data records, providing extraordinary donor stewardship, and contributing to strategic aims and objectives. The ideal candidate will:
- Be curious, creative, and collaborative
- Have extraordinary organisational and time-management skills
- Be a confident communicator
- Have a passion for the arts and eagerness to develop a career in fundraising
Closing date for applications: 09.00 on Monday 27th October
Interviews will be 29 and 31 October at The Hub in Edinburgh.
Due to the high volume of applications received for this role, it is possible the job opening will close before the application closing date. We advise you to submit your application as soon as possible.
Funded by The City of Edinburgh Council and Creative Scotland. Registered charity number SC004694.
The client requests no contact from agencies or media sales.
Thank you!
We are seeking a Finance Assistant with excellent numerical skills and attention to detail, and good inter-personal skills to join our friendly Finance Team of Yeldall Manor. This is a fantastic opportunity for someone with a passion for helping others to join a Christian organisation dedicated to supporting men in their recovery journey.
As the Finance Assistant, you will assist with accounts payable/receivable and bank/cash reconciliations, and assist the Finance Team with administrative tasks using Excel (and accounts software). You will support our residents in the management of their money and benefits and accompany them to relevant appointments.
Yeldall Manor is a Christian organisation, and this role requires a committed Christian faith to meet the occupational requirements (in accordance with Schedule 9 of the Equality Act 2010). We ask all staff to engage with and support our residents in their recovery journey, offering encouragement in both practical and spiritual matters.
This is a part-time, permanent position (16 hours per week). You will work as part of a small, friendly team within the Finance & Fund-Raising office, located in a beautiful rural setting. Lunch is provided daily with staff and residents.
If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a cover letter explaining your suitability for the role as outlined in the job description. For an informal discussion regarding the role, please contact Noelene Bradley at Yeldall Manor.
Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, so the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.
We look forward to hearing from you!
Please use your covering letter to demonstrate how you suit the role as outlined in the attached job description.
Registered Charity
21 - 50
Yeldall wants all those affected by addiction to heal, transform and thrive.
.jpg){kind=logo}
The client requests no contact from agencies or media sales.
Thank you!
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Croydon (12 Surrey Street Croydon, CR0 1RG). Homeworking can be considered for one day a week in line with Crisis’ Hybrid Working Policy
Contract: Fixed term contract until 14 August 2026
About the role
The Administration and Facilities Assistant role at Crisis Skylight Croydon is varied and fulfilling. As the Administration and Facilities Assistant, you will assist with the day-to-day administrative tasks, health and safety and facilities management of a busy Skylight centre ensuring the smooth and efficient running of the office and member areas. You will assist with purchasing, stock control and deliveries as well as liaising with contractors. You will use internal systems to record client information. You will also help promote the Skylight internally and externally by collaborating with others and producing impactful designs.
About you
- In this role you will need excellent written and verbal communication skills and be competent using Microsoft applications including Excel.
- You will have experience of supporting a team in an administrative role with proven organisational skills.
- You will have excellent interpersonal skills, possessing the ability to develop and maintain excellent working relationships within the team.
- You will be confident in financial matters such as administering petty cash and raising purchase orders.
- You will have an interest in facilities management and health and safety.
- You will have the ability to undertake manual handling tasks and to support with processing and storing deliveries.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 2 November 2025 (at 23:59)
Interview process: Competency-based interview
Interview date and location: In person, on Friday 14 November 2025 at Crisis Skylight Croydon, 12 Surrey Street Croydon, CR0 1RG
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.