Are you passionate about supporting young people to achieve their potential? Do you want to work in a challenging, team-focused and rewarding environment? Do you have the skills to lead a diverse team to perform to the best of their abilities?
Centrepoint is the UK’s leading charity for homeless young people. We provide a range of accommodation based and floating support services to vulnerable young people across London, Manchester, Yorkshire and the North East. Our vision is to end youth homelessness but until then we will continue to provide young people with a place to call home, tailored support and the opportunity to build the skills needed to sustain independent living.
This is an exciting Service Manager role based in Greenwich and includes responsibilities for supported accommodation services and a visiting support service. The Service Manager is responsible for overall service delivery and performance management, providing effective leadership to achieve high quality outcomes for young people and working in partnership with Social Services teams. At Centrepoint, we work in a Psychologically Informed Environment. All staff are required to implement this approach when working with young people.
We are looking for an experienced manager with exceptional skills in establishing and maintaining positive relationships both internally and externally.
A key part of the role will be to promote a vibrant culture with an uncompromising commitment to excellence and a fully integrated support service, reflecting the needs of those accessing the service.
In return for your efforts you will receive a competitive salary, excellent training and development and a host of staff benefits such as interest free travel loan, stakeholder pension scheme entitlement.
We seek to challenge discrimination and are committed to fairness and equality. We especially welcome applications from anyone with direct experience of being homeless or using young people’s service.
Location: Greenwich
Closing Date: Sunday 26 July, 12 midnight
Centrepoint is the UK’s leading charity for homeless young people.
Supporting over 10,900 16-25 year olds ... Read more
The client requests no contact from agencies or media sales.
Frontline is continuing to grow and expand its work. As we embark on this new stage in the organisation’s development we have made a substantial commitment to harnessing technology to help us have more impact, more quickly than ever.
In order to effectively improve Frontline’s business processes, we have defined projects in the CRM Team Road map. A challenge for any improvement project is translating the requirements – which often only the teams involved fully understand – into an improvement design. This is where the Salesforce Business Administrator would be transformational.
This exciting new role will play a major part in changing the way Frontline uses and is informed by data. Using their experience, the successful candidate will lead on discovery sessions with key stakeholders to determine the way forward for Salesforce improvement projects. They will champion the use of Salesforce and excite others to be interested in what is possible.
This is a 12 month fixed term contract.
At least half a million children in England don’t have a safe or stable home. These children and their families face some of the worst li... Read more
There’s an opportunity to join our ever-growing Handyfix service team as a Mission controller. You will bring structure to workflows, a rationale to tasks, and urgency to timelines.
Our Handyfix service in Lambeth is open to anyone in need. All work is guaranteed and completed to a high standard by our trained professionals. You will form an integral part of a close-knit, and high performing group of people, helping to support our Handyfix team to manage the completion of tasks across Lambeth.
Age UK Lambeth staff are given the room to grow and develop their skills. This role will be a great chance to do so as you contribute to helping the most vulnerable and isolated clients in our community.
How to Apply
To apply click on apply for this vacancy and follow the instructions. You will be required to upload your curriculum vitae and a letter of application setting out how your experience, skills and abilities meet the selection criteria set out in the job description and person specification.
Closing Date: 21st July 2020
Interview Process
Interviews will be held virtually. If you are selected for an interview we will write to you as soon as possible to let you know what the interview process will entail.
Age UK Lambeth is an independent local charity. We've been working in the local community to help older people for over 70 years. We have 3... Read more
The client requests no contact from agencies or media sales.
Main duties:
Provide first line HR advice and guidance and will manage and resolve customer enquiries and requests for service support in line with the relevant policies and procedures
Provide line managers and other customers with information and guidance on core HR policy and process to include signposting to internet-based HR policies, processes and guidance
Provide a responsive transaction processing facility for all HR transactional activity, working flexibly across systems and specialisms
Maintain accurate administrative systems to support the delivery of the principles underpinning the new HR service delivery model
Delivery of HR transactional processes in one of several fields (Payroll, recruitment, training administration, employee administration) in order to progress transactional activity across these areas accurately and within required timescales
Provide advice and information on processing transactions to customers and other stakeholders including colleagues in HR
Maintain up to date knowledge of changes to policy and procedures and legislative changes to ensure that information and advice provided to customers reflects up to date position.
Produce a range of letters, correspondence and other documentation to support changes across a range of areas (Payroll, recruitment, training administration, employee administration) to quality and time in line with SLAs and KPIs.
Provide advice and guidance to customers of the service in line with HR policy and procedures framework, HR best practice and legislative requirements
Ensure excellence in customer handling, providing first point of contact for all HR queries.
Provide a responsive onboarding administration service
Ensures offers of employment issued in line with policy, agreed SLA and KPI requirements
Understands approach to safe recruitment in respect of employment vetting checks to include DBS checks and uses this to progress required checks.
Ensures appropriate and comprehensive information and documentation sent to Recruiting Managers and candidates at all stages in the process and that changes to employment arrangements are progressed
Understanding of the link between data captured within Oracle HR System and the ability to extract data and produce reports
If you are immediately available and have the above skills and experience, please apply online today!
Harris Hill have an exceptional and extensive record of providing the charity and not-for-profit sector with high quality recruitment solu... Read more
Recruiting 2 x Registered Domicillary Care Assistants to join our Domicillary Care team in London!
GBP 8,944 per annum, 16 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
Job Overview:
To provide a range of personal care services to meet the needs of our customers within Look Ahead services. You are required to encourage customers to contribute to activities and help customers to develop their own skills and confidence and maintain their independence.
While carrying out activities, you should maintain a professional manner, reporting to Look Ahead staff and management any observations relating to customers' welfare and well-being.
You may be working with customers from all of Look Ahead Client Groups including Mental Health, Learning Disabilities, Homelessness and Young People. When appropriate you will be required to complete regulated activities which includes personal care and medication assistance.
Key Responsibilities:
- Support customers to undertake tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Enable customers to make full use of community facilities by providing support as directed
- Support customers to attend GP and health appointments and religious services as directed
- Support customers to integrate into the community, for example accompanying the customer to enquire at colleges about possible courses, to visit various public amenities etc.
- Support customers to go shopping for food, clothes etc.
- Maintain records as required under the direction of Look Ahead staff and management
- Deliver all aspects of personal and physical care as appropriate to meet the individual needs of the customer. E.g. help with dressing, grooming & make-up, bathing, support going to the toilet etc.
- Support customers to undertake domestic tasks in the home wherever possible, including practical assistance in developing skills to ensure customers enjoy a high quality of accommodation. E.g. cleaning, vacuuming, washing, ironing, simple home decorating, sewing, light gardening
- Support customers with medication administration
- Assistance with meals, meal preparation, eating and drinking
- Support to attend medical appointment, shopping and social activities
- Report any observations to Look Ahead staff and management relating to customers' welfare
- Providing customers with companionship. E.g. accompanying customers to visit relatives, attend special interest clubs, go out walking, to the park, dinner or the pub, play board games and cards
- Planning day trips and outings e.g. to the seaside, art galleries/museums, and encourage more independent living
- Assist customers in budgeting and money management, paying bills etc.
- Encourage customers to take interest in and undertake basic sports, creative and arts activities in or outside the home. E.g. Swimming, jogging, attend gym, health clubs, go dancing, play music, make (draw/paint) pictures, take simple photographs, attend theatre/amateur dramatics etc.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Person Specification:
- Approachable and open behaviour
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is customer-focused
Skills, Knowledge and Experience:
Essential:
Applicants may have some previous relevant work experience. This may be experience gained from care of a vulnerable person or work in similar organisations. Prior experience is not a pre-requisite for the role as key behaviours and core competencies will also be taken into account.
on with people at all levels within the organisation
Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
About us
Our vision is for nature and people to thrive in a world inspired by ecology. The British Ecological Society is the oldest of its kind in the world, with over 6000 members worldwide, we publish six successful journals, an ecological book series and a quarterly membership magazine, the Niche.
We actively value the diversity and wide range of perspectives that people from different backgrounds bring to their work, to ecology and to our Society.
About you
We are seeking an enthusiastic and self-motivated individual to provide office and finance administrative support to the Society and to the CEO.
This is an excellent opportunity with lots of scope for development. You will have some previous experience in customer service or administration. It will be beneficial if you have some finance experience or a degree level qualification, however these are not essential.
About the role
Core duties will include but not be limited to:
- Meet and greet visitors for business meetings and prepare meeting rooms where necessary
- Taking minutes during the staff meetings and Committee’s
- Manage orders of stationery and other office supplies
- Working with the Society’s external accountant, administer day-to-day financial processes
- Administer fortnightly payment batches and organise a batch approval timetable
- Assist with audit queries in the lead up to, during and following the annual accounts audit work based in the Society office
- Assist with travel and diary management for the Chief Executive
- Providing administrative support to other BES teams as and when required
For more information on the role, a full job description and how to apply, follow the link in the yellow box.
Depaul currently have a fantastic opportunity for a Fundraising Database Assistant to join the team on a part time contract (22.5 hours per week) until August 2020. In return you’ll receive a competitive salary of £22,610 per annum + pension & other benefits
Depaul UK delivers a range of support and housing services around the UK for young people and adults at risk of homelessness. We provide services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training & volunteering. We're dedicated to putting our values into action to achieve a society where everyone has a place to call home and a stake in their community.
In return as our Fundraising Database Assistant, we can offer you:
- A friendly, flexible and values-led organisation
- Competitive salary
- 26 days of annual holiday plus bank holidays pro rata
- Contributory pension scheme
- Life assurance
The Fundraising Database Assistant role:
The Fundraising Database Assistant is responsible for recording donations and accurately importing data and income onto Raiser’s Edge in a timely and accurate manner. They will ensure data across the department is kept up to date and will also act as the first point of contact for day-to-day data-related queries.
What makes this role exciting?
- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’
- Training in the Depaul Endeavour model
- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner
- Access to a total rewards package including a health plan and generous pension contributions
What will ideally support your success in the Fundraising Database Assistant role?
- High computer literacy with comprehensive knowledge of Microsoft Office especially Excel
- Excellent attention to detail
- Experience of working with financial, supporter and/or customer data
- Excellent problem solving skills
- Understanding of the implications of data protection legislation
So, if this sounds like the perfect opportunity for you and you’d like to become our Fundraising Database Assistant then please click ‘apply’ today – don’t miss out, we’d love to hear from you!
Closing date – Wednesday 15th July 23:59
An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.
We kindly request no contact from Recruitment or Media Agencies.
Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.badenochandclark.com/en-gb/candidate-privacy
Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.badenochandclark.com/en-gb/candidate-privacy
Who we are looking for
We are looking for a motivated and talented Participant Support Manager to join our Participant Support team. The role will lead a multi-tiered team providing the interface between the organisation and our teachers and leaders on a range of our programmes and provide varied support to these participants. The expectation is that the Manager will also act as Business Partner across a number of programmes acting as the point of escalation for the programme externally ensuring we deliver a timely and high quality experience. This role will act as the point of escalation for the programme externally with our Partners ensuring we deliver a timely and high quality experience.
Internally, the Participant Support Manager will work collaboratively with the Programme Leader, providing advice and strategic support in regards to participants and partners and work in a matrix structure with other programme operations departments. The Manager will be responsible for overseeing the quality of engagement with their participants/partners and maintaining an excellent participant experience. They will lead on the development of participant/partner engagement and communication plans and ensure all programmes under their leadership are accurately tracking participant engagement.
Based in one of our London, Manchester or Birmingham offices, and reporting to the Participant Support Associate Director, you will be an individual with experience of delivering excellent customer service. We are looking for someone who has previously managed multiple stakeholders, including the ability to deal with difficult conversations. The successful candidate will have excellent written and oral communication skills, good budgeting skills, and will be able to take a strategic approach to the end to end programme journey.
Who are Ambition Institute?
Ambition Institute has one purpose: to help educators serving children from disadvantaged backgrounds to keep getting better. With our new organisation, and more than ten years of collective experience in working with educators at all levels, we believe that exciting opportunities lie ahead. We are a graduate school for educators, and we apply academic rigour to our learning design, drawing on frontline insights from schools into what works in practice. Our programmes leverage the latest evidence from international experts, which means we think carefully about what is taught, how, and in what sequence. We work collaboratively to enable school improvement for the benefit of pupils, particularly those from disadvantaged backgrounds.
Our offer
We are happy to announce that we will be able to offer you:
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Flexibility on how you work – agreed between you and your line manager
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A competitive annual leave entitlement of 25 days, plus bank holidays
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2 additional annual leave days for 1 day booked during December over the festive period
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A generous employer pension contribution of 11% (10% pension plus 1% NI rebate)
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Competitive salary rates
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Access to an interest free season ticket and bike loans, as well as eyecare vouchers
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An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters.
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A robust learning and development offer that ensures your continuous professional development
How to apply
All applications must be received by the closing date, 09:00am on 20th July 2020
The expected timeline for interviews is as follows:
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Interviews: w/c 27th July 2020
To apply for this role, or any of our other vacancies or for any questions or queries please visit our website.
Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.
We’re a new, bold organisation formed from the merger of two education charities, Ambition School Leadership and the Institute for Teachi... Read more
The main purpose of the role is to provide high-level PA and administrative support to External Affairs including the Director, the Devolved Nations team, the policy, media and press and public affairs teams, ensuring that a positive and efficient image is maintained at all times.
Key responsibilities include:
Manage the Director of External Affair's diary, act as gatekeeper and central point of contact for both internal and external communication to the Director, ensuring all corporate deadlines are met Monitor email inbox as a seconder and prioritise emails
Provide administrative support including making travel arrangements, processing expenses, reprographics, record keeping and general organising, preparing documents, letters and presentations to publication standards, providing IT support when required
Meetings support: take minutes for meetings as required, ensure smooth running of Directorate-wide meetings including booking rooms/venues, compiling agendas, liaising with contributors and attendees, collating papers, supplying documents and capturing and circulating actions
Ensure record keeping systems are maintained effectively
Assist Heads with processing invoices and expenses, occasional travel arrangements and recruitment administration, support Director and Heads in annual business and budget planning
Provide holiday cover for the other Executive Assistants as and when
Skills:
Excellent administrative and organisational skills: able to anticipate, to plan and to prioritise, good time management skills, comfortable working quickly and juggling different priorities
Excellent verbal and written communication skills, skilled in writing for a variety of audiences
Good interpersonal and negotiation skills, able to build great working relationships with staff and stakeholders, effective team-working skills and naturally collaborative in approach, able to actively listen, understand and accommodate the views of others
IT literacy: Microsoft Office suite
Methodical and accurate, with good attention to detail
Flexible and adaptable, able to respond to change positively and effectively
Experience
Experience of providing PA support in Media, Policy, External affairs or similar background
Experience of working in the Health sector and experience of the NHS
Demonstrated practical daily experience of using Microsoft Office suite
Experience of working in a customer-facing role with significant interactions with external stakeholders
If you have are immediately available and have a minimum of 2 years' experience providing relevant PA and administrative support in Media, Policy, External affairs or a similar background, please apply online today!
Harris Hill have an exceptional and extensive record of providing the charity and not-for-profit sector with high quality recruitment solu... Read more
Training Administrator
35 hours per week, full-time
As Training Administrator, you will assist with the administration of the RCEM ePortfolio for all users, by providing helpdesk support via email and telephone.
The Training Administrator is a key role within the Training Department, in which you will process and administer the registration and enrolment of trainees through to the Certificate of Completion of Training (CCT) dates, whilst creating assessment forms using the ePortfolio where necessary.
Reporting to the Training Manager, you will advise trainees, non-trainees and trainers on relevant rules and guidance as required, keeping abreast of training developments and changes to GMC regulations and guidance.
You will also contribute to the continued development of the College’s Training department and participate in project boards as required.
With a good standard of education, you will have excellent general administrative skills, with a background in minute taking to support committees.
With experience of using a membership database system, preferably an ePortfolio, you will have an understanding of membership organisations and professional training associations.
You should be a committed team player with a demonstrable background of collaborative working, whilst having excellent communication and relationship management skills.
With the current COVID19 pandemic all staff are currently remote working.
The Royal College of Emergency Medicine was established to advance education and research in Emergency Medicine. The College is responsible for setting standards of training and administering examinations in Emergency Medicine for the award of Fellowship and Membership of the College as well as recommending trainees for CCT in Emergency Medicine. The College works to ensure high quality care by setting and monitoring standards of care and providing expert guidance and advice on policy to relevant bodies on matters relating to Emergency Medicine.
For further information and to apply, please send your CV and covering letter, ensuring you cover details outlined in the Person Specification, via the application link.
Interviews: 6th August 2020
Job title: Case Officer x2
Region: London, SE1 1AA
Directorate: Operations
Contract: Permanent, Full Time, 35 hours Per Week
Salary: £29,268 per annum (£24,816 plus London Weighting £4452)
About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.
Our Values and Behaviours
Does the following describe you?
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A desire to provide a great customer service and support
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Enjoy and thrive in working in teams and with others
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Passionate about supporting the Armed Forces community and honouring their contribution
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Come to work each day to be the best you can and to learn and develop
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An encourager, eager to share your knowledge and experience to help others
If so then we would like to hear from you ….
The Role
An opportunity has arisen to join the London Area Team as a Case Officer in a permanent role, 35 hours per week. As a Case Officer, you will work with individuals eligible for Legion assistance to help them to access the right support in a timely and seamless way in areas such as finance, employment, health or housing advice or overcoming temporary crisis. You will also support the work of our volunteer caseworkers. A self-starter, confident at working independently, you will be responsible for forging successful relationships with statutory bodies and other agencies to maximise our reach and impact.
An experienced and customer focused case manager, assured in advocating on behalf of clients, you will have a good understanding of the UK benefits system and be used to working across multiple agencies. You will also need to be a strong team player, with excellent communication, planning and organisational skills.
This role would likely begin remotely and then follow government and organisational guidelines on returning to the office, with opportunities to continue to work from home on a regular basis going forward.
How to Apply
Please apply by clicking ‘Apply Online’
Closing date for this role is: Sunday, 19th July 2020
Virtual interviews will be held on Thursday, 30 July 2020
We help members of the Royal Navy, British Army, Royal Air Force, veterans and their families all year round. We also campaign to improve their... Read more
Recruiting a Night Support Worker to join our Young Peoples Service in Ealing!
GBP 22,360 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
Minster House is a specialist semi-independent living (SIL) service for young people in and leaving care aged 16-21 providing a high level of support to young people with a variety of complex needs. The service supports six young people who can be referred from any local authority. The service is staffed 24/7 by a team of Support Workers and Night Support Workers.
Job Overview:
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
Key Responsibilities:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Ensuring the safety of the service including carrying out night patrols
- Reporting to the police and Local Authorities if there are any missing people
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
About the role
This is an exciting fixed term position in our ambitious and award-winning fundraising team, committed to finding innovative ways to build Crisis’ profile and support across the UK.
In this role, you will be responsible for contributing to income growth across the UK, and you will be involved in the development of networks and activity to generate funds from communities, individuals and volunteer fundraising groups, whilst ensuring an excellent supporter experience.
About you
To be successful in this role you will have previous experience of using your excellent communication skills to build a wide range of successful relationships and deliver first-rate supporter or customer care, ideally including having worked with volunteers.
You will be comfortable working within community and events fundraising and will need to demonstrate your ability to use your own initiative to research and identify opportunities and deliver projects or events.
You’ll be highly motivated to help achieve the change needed to end homelessness altogether.
Benefits
As a member of the team you will have access to a wide range of employee benefits including:
- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your on-going development to build your skills, experience and career.
How to apply
If this sound likes the opportunity for you, please visit our website to apply online. Please address points 1-5 & 7 only from the Person Specification in your supporting statement. The job description is available on our website by clicking on the 'Vacancy Details' button.
If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.
Closing date: Sunday 26 July 2020 (23:59)
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
For more information about our work and to see our work in action, please visit our website.
Registered Charity Numbers: E&W1082947, SC040094
Crisis is the national charity for homeless people.
We are committed to ending homelessness. Every day we see the devastating impact ... Read more
The client requests no contact from agencies or media sales.