Customer service jobs in Birmingham

Financial Wellbeing Coach

Part-Time

Home-based

The Financial Wellbeing Coach is a new post that will play a key role in strengthening the financial resilience of nursing and midwifery professionals. Working directly with individuals, the post holder will help Nurses, Midwives, Nursing Associates, Healthcare Assistants and Maternity Support Workers to build financial literacy, develop budgeting skills, set realistic financial goals, and improve money management. The role combines one-to-one coaching with group workshops and digital support, helping people to gain confidence in managing day-to-day finances and planning for their future. The post holder will work collaboratively with the Head of Services and Impact and the wider Cavell team to ensure our financial wellbeing support is impactful, accessible and evidence based.

This is a 2-year fixed term post, 15 – 18 hours per week. It can be home based or hybrid, although we would expect visits to our Redditch office at least once a month.

Main Responsibilities

Financial Coaching and Support:

• Deliver one-to-one financial wellbeing coaching to eligible beneficiaries.
• Support individuals to improve financial literacy, budgeting and goal setting.
• Help beneficiaries to develop practical money management strategies.
• Provide non-judgmental advice, education and encouragement to build financial confidence.
• Work with individuals experiencing financial hardship, vulnerability or stress with sensitivity and professionalism.

Workshops and Resources:

• Design and deliver group workshops / webinars on financial wellbeing topics.
• Contribute to the development of tools, guides and digital content to support financial education.
• Tailor materials to the needs of Nurses, Midwives and healthcare support staff across different career stages.

Service Delivery and Impact:

• Maintain accurate records of coaching sessions and outcomes using Salesforce.
• Contribute to monitoring, evaluation and reporting to demonstrate impact.
• Work closely with the Head of Services and Impact to refine the service based on insight and data.
• Ensure all support is delivered in line with Cavell policies, safeguarding procedures and best practice.

Partnership and Collaboration:

• Signpost individuals to specialist external services where appropriate (e.g. debt advice, benefits advice).
• Build positive working relationships with internal colleagues and external partners.
• Represent Cavell in relevant forums, networks or events as required.

Person Specification

Essential Skills and Experience:

• Experience of providing financial wellbeing, money guidance, coaching or advice.
• Strong knowledge of personal finance topics (budgeting, debt, savings, benefits, cost-of-living management).
• Excellent communication and interpersonal skills.
• Ability to engage empathetically with individuals facing financial difficulty.
• Experience of delivering one-to-one support.
• Strong organisational skills with ability to manage workload independently on a part-time basis.
• Ability to maintain confidentiality and professional boundaries.
• Comfortable using digital tools and platforms for remote delivery and record- keeping.

Desirable Skills and Experience:

• Relevant qualification in financial coaching, advice, money guidance or similar.
• Experience working within a charity, health, or social care setting.
• Understanding of the challenges faced by Nurses, Midwives and Healthcare Support Workers.
• Experience in monitoring and evaluating service outcomes.
• Experience of using Salesforce (CRM).

Personal Attributes:

• Empathetic, patient and non-judgmental.
• Commitment to equality, diversity and inclusion.
• Motivated by making a positive social impact.
• Collaborative and team oriented.
• Strong ethical values and integrity.

Benefits:

• A flexible, supportive working culture.
• 30 days of annual leave (including bank holidays).
• Up to an 8% employer pension contribution.
• Access to an employer assistance program.
• Enhanced sick pay (after probation).
• Enhanced family leave policies.

More details are available on the attached job description.

Please click on the 'Apply' button to download the full job pack.

Submit your CV of no more than two pages and maximum two page covering letter outlining your suitability for the role by 9am on Friday, 15th of May.

Pay: £33,000.00 per year

Job description:

Position: Volunteer Team Leader

Location: Remote in South West

Full-time Salary: £33,000 + car

Job Title- Volunteer Team Leader

Department- Regional Hub

Reports to- Head of Change

Grade- Team Leader

Job Purpose

To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.

Key accountabilities

• To support volunteers to deliver a regional and local programme that: o Aligns to the CSSC strategy, mission, vision and values o Adheres to operating processes, framework and legislation o Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
• To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
• To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
• To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
• To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.

Dimensions

No. of direct reports

0

Total staff overseen

0

Internal contacts

Volunteer Team, Events Team, Sports Development Team, Communications Team

External contacts

Regional and Area Officers, Communications Officers, Event volunteers

1

Person Specification

Personal

effectiveness

Essential

Desirable

Ability to manage and organise time and workload effectively.

Resilient and flexible with the ability to work under pressure

Ability to build and manage strong working relationships.

Able to work independently and as part of a team.

Personal drive and enthusiasm with a positive attitude and a desire to succeed.

.

Committed to continuous improvement

Skills,

experience & qualifications

Essential

Desirable

• Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevent qualification.
• Intermediate to advanced level of MS work and Excel
• Ability to communicate both through written and verbal
• Full UK driving license as travel will be required for this role
• A relevant degree or professional qualification in volunteer management

is not essential but may be advantageous.

• A working knoweldge of CRM and digital Event Management Systems
• Experience with building and working with high performing teams

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company car
• Company pension
• Cycle to work scheme

Experience:

• Volunteer Management: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: Remote

Job Purpose

Coordinate delivery of the BELIEVE programme, managing interns and supporting school-based climate action projects. Ensure effective communication across partners, assist with monitoring and evaluation, and maintain strong operational systems. Play a central role in day-to-day coordination, enabling high-quality delivery of youth-led and community-focused climate initiatives.

• Salary:

-£31,495 (C1) - £33,089 (C3) depending on experience, including London weighting

-£28,952 (C1) - £30,417 (C3) depending on experience, elsewhere in the UK

• Contract: 4.2 years (this is a fixed term contract, linked to the BELIEVE project, ending in September 2030)
• Location: Remote/ hybrid (we will be prioritising applications from those based in the West Midlands/ North of England, however this role is primarily hybrid/ remote, with regular travel across England)
• Hours: Full-time, 37.5 hours per week (Monday to Friday)
• Managed by: Programme Manager, Youth & Universities
• Start date: 3rd August 2026

About the role

We are seeking an experienced Project Coordinator, to support the delivery of Believe in Climate Action (BELIEVE), an ambitious national initiative at the intersection of climate action, youth leadership and community engagement.

This is a unique opportunity to join a complex, high-impact programme that connects schools, communities, young people, researchers and policymakers, shaping a more inclusive and effective model of climate action across England. You would be joining a team that has been running impactful projects for 19 years, which centres the voices, needs and potential of young people to bring about change.

The BELIEVE project

Believe in Climate Action (BELIEVE) is an ambitious and innovative national programme led by the Faith & Belief Forum in partnership with the Cambridge Interfaith Programme. Together, we are building a bold new model for climate action, one that connects grassroots communities, young leaders, researchers and policymakers through collaboration, co-learning and shared purpose.

At its core, BELIEVE recognises that climate change is not only a scientific or political challenge, but a deeply human one. By bringing faith and belief perspectives into climate conversations, the programme challenges narratives of fatalism and opens up new, values-led pathways for action, rooted in care, responsibility and collective agency.

This is a rare opportunity to be part of a pioneering, cross-sector initiative that is reshaping how climate action happens in England. BELIEVE connects local and national efforts, linking schools, communities and decision-makers in a dynamic network designed to create lasting environmental and social change.

Through the programme, you will contribute to:

· Developing schools as community hubs for climate action, embedding sustainability into everyday life and learning

· Empowering young people as climate leaders, particularly those from underrepresented backgrounds, to design and lead meaningful local projects

· Building a national knowledge-exchange network, connecting grassroots initiatives with regional and national policy and practice

Working on BELIEVE means joining a collaborative environment that values innovation, inclusion and real-world impact. You will engage directly with communities, partner organisations and policymakers, helping to co-create solutions that reflect local needs while influencing wider systems change.

About the Faith & Belief Forum

For nearly 30 years, the Faith & Belief Forum has worked to build connected communities, a society that celebrates diversity, and to tackle faith and belief based hate, discrimination, division and polarisation.

We are a dynamic organisation, who puts the voices of our beneficiaries at the forefront. We work in schools to build connection, understanding and empathy, in universities to build confidence, skills and connection in the next generation of interfaith leaders, and in communities to celebrate the role that faith plays in society, and pilot new, innovative approaches to tackling hate and division at the local level.

Our team is diverse, talented, sensitive, and creative. We value building meaningful connection amongst ourselves, and with our partners and stakeholders.  We believe that a central solution to tackling division, polarisation and hate is expertly facilitated, and heartfelt, connection. In our projects this takes place through education, dialogue, social action projects, mentoring, training and development, public engagement events, and community led responses to local issues.

Key responsibilities

· Coordinate the day-to-day delivery of the BELIEVE programme across multiple regions

· Line manage and support youth interns, including onboarding, supervision and ongoing development

· Coordinate school-based climate action projects, ensuring strong communication between schools, interns and partner organisations

· Maintain effective systems for planning, tracking and reporting programme activity

· Support the delivery of workshops, events and knowledge-exchange activities

· Assist with monitoring, evaluation and learning processes, including data collection and reporting

· Act as a key point of contact for stakeholders, ensuring clear and consistent communication

· Support programme logistics, including scheduling, administration, documentation and resource management

Person Specification

Essential

· Experience in a coordination or programme support role, ideally within a multi-partner project

· Experience working with young people, education settings or community-based programmes

· Strong organisational and time management skills, with the ability to manage multiple priorities and deadlines, as well as being detail oriented.

· Excellent communication and relationship management skills

· Ability to work collaboratively across teams and with diverse stakeholders

· Strong administrative and coordination skills, with attention to detail

· Interest in or understanding of faith, belief and/or intercultural work

Desirable

· Experience supporting monitoring and evaluation processes

· Understanding of climate action, sustainability or environmental education

· Familiarity with youth leadership or social action programmes

How to Apply

Please submit:

· Your CV (Max 2 pages)

· A cover letter detailing what motivated you to apply for the role, and how you meet the person specification.

Application deadline:

6th May 2026 at 9:00 AM

Benefits include:

· Opportunity to work mainly remotely from home, with occasional travel to London and other locations across England required for schools, events, and activities.

· Generous annual leave from 25 days (pro rata) plus UK bank holidays, increasing with length of service and including a birthday day off after three years.

· 2 days paid volunteer leave (pro rata)

· Generous pension scheme to help you save for the future.

· Interfaith and intercultural learning opportunities

· Access to internal learning sessions on topics relevant to our sector

· Team events / away days / annual retreat

· Supportive and inclusive work environment with a focus on staff wellbeing

Who we encourage to apply

We value sensitivity to the issues at the heart of our work and a strong commitment to The Faith & Belief Forum’s goals. We welcome applications from people of all backgrounds and lived experiences. We particularly encourage applications from Black, Asian and other minority ethnic communities, as well as from faith or belief communities currently underrepresented in our organisation, including Sikh, Muslim, Hindu, Buddhist, Jain and Zoroastrian communities. We warmly welcome applicants of all ages and experiences who share our vision and values, and are committed to creating an inclusive workplace, regardless of protected or unprotected characteristics, including but not limited to gender, disability, sexual orientation, and religion or belief.

We recognise that valuable experience can be gained through work, study, volunteering, or community involvement.

Unfortunately, we can only consider applications from individuals who have the unrestricted right to work in the UK, as we are unable to offer visa sponsorship. Applicants must also already be resident and based in the UK at the time of application.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in Crisis Skylight Birmingham or Newcastle, with home working in line with Crisis Hybrid Working Policy

Contract: Full time

Salary: £45,379 per annum

About the role

Up for a challenge? Excited about Corporate new business and experienced at building impactful philanthropy networks? Join us at Crisis as our Fundraising Manager (England) where we're looking for an experienced high-value fundraiser who specialises in winning and delivering regional corporate partnerships and philanthropy.  

We are at the start of an exciting new journey to grow high value income in our nations and regions. You will have a great role within a motivated team and have the opportunity to build your fundraising strategy: You will have the autonomy to develop your own high value network, prospects and income pipeline: You will collaborate with our wonderful Skylight teams across England to develop and deliver compelling and bold cases for support.

If you have a great track record in identifying and securing regional corporate high value partnerships and donors and aren’t afraid of a challenge we would love to hear from you.

About you

· Dynamic, experienced, high-value fundraiser

· Specialist in identifying, delivering and winning regional corporate partnerships and philanthropy

· Experienced at identifying, pitching and successfully securing 5 and 6 figure partnerships

· Enjoy creating and delivering compelling Cases for Support

· Results-driven – we have ambitious plans as a charity and as a team

· Enjoy travel; you will be based at either Crisis Skylight Birmingham or Newcastle with regular travel as required. NB we have Skylight Centres in Birmingham, Newcastle, Merseyside, Oxford and London

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 17 May at 23:59

Interview process: Competency-based interview

Interview date and location: Thursday 28 or Friday 29 May, Online Interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

For more information about our work please our website

Registered Charity Numbers: E&W1082947, SC040094 

Senior Social Media and Content Officer

£34,702 per annum

Remote / Hybrid (occasional travel to Birmingham)

Full-Time

Permanent

Full-time, 35 hours per week

Closing Date: Thursday 14th May 2026

About the role 

Our client is looking for a creative and strategic Senior Social Media and Content Officer to lead and evolve their social media and content across their well-known charitable services (National Debtline and Business Debtline) and their training and consultancy arm. 

Reporting into the Senior Marketing Manager in the Brand and Marketing team, you’ll balance purpose‑driven storytelling with performance‑focused marketing, shaping content that raises awareness, drives engagement, supports service uptake and promotes our B2B training and consultancy services. 

If you’re ready to move beyond execution and play a key role in setting direction and strategy, this role is for you. 

About our client:

They are a UK charity providing free, impartial debt advice to individuals and small businesses. Their mission is to help prevent financial difficulty and remove problem debt from people’s lives. 

Alongside their advice services, they deliver training and consultancy to help organisations better support customers in vulnerable circumstances. 

What you’ll do 

• Develop and deliver a comprehensive social media and content strategy aligned to organisational goals 
• Plan, create and publish engaging, accessible and empathetic content across social media, web, email and campaigns 
• Manage content calendars across platforms including LinkedIn, Facebook, Instagram, X and YouTube 
• Translate complex debt advice and financial information into clear, audience‑focused content 
• Lead social content for B2C advice services and B2B training and consultancy 
• Plan and manage paid social campaigns, including budget oversight and optimisation 

About you 

You’ll be an experienced social media and content professional who combines strategic thinking with hands‑on delivery. You’re confident leading activity, comfortable using data to inform decisions and motivated by the opportunity to make a social impact. 

You’ll bring: 

• Experience in a social media or content marketing role 
• A strong understanding of multi‑channel content planning and delivery 
• Experience running paid social campaigns and managing budgets 
• The ability to communicate complex or sensitive information clearly and compassionately 
• Strong analytical skills and confidence using insight, metrics and reporting 
• Excellent collaboration and stakeholder‑management skills 

Don’t worry if you don’t meet every requirement, if you’re excited about the role, our client would still love to hear from you 

What they Offer:

• Opportunity to make a meaningful social impact
• A supportive, inclusive and values-driven culture 
• Opportunities for learning and professional development 
• Flexible working arrangement  
• 29 days annual leave plus bank holidays  
• A contributory pension scheme  
• Generous Life Insurance  
• Wellbeing days to support your mental health  
• A healthcare cashback scheme  
• Access to an Employee Assistance Programme 
• Working outside the UK (up to 30 days in a 12-month period) 
• Free on-site gym
• Enhanced maternity pay  

How to Apply 

They would love to learn more about you! Please click apply now to upload your CV and answer a couple of questions.

They value authentic applications, so please refrain from using AI-generated content. They are interested in hearing your own words, experiences, and motivations, this helps them understand your genuine interest in the role and what makes you unique. 

If you need any adjustments to help you perform at your best during the recruitment process, please contact them and they will be happy to discuss them. 

Important Information 

They may close this role early if they receive a high number of applications, so please apply as soon as possible. 

They will only use the data you supply to them for recruitment purposes, and it will be held for twelve months. For further details, please see their Privacy Notice for Job Applicants on their vacancies page. 

Their Commitment to Inclusion 

They take diversity seriously and are committed to creating a workplace that reflects the communities they serve. Their values: ‘They put people first, They support each other, They solve problems’ underpin their vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work. 

They use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. They warmly welcome applications from all backgrounds. 

Community fundraiser - 8 month FTC

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

We’re looking for a Community Fundraiser to join Sense on an 8-month fixed term contract. This is a fantastic opportunity to help grow our community fundraising income while building meaningful relationships with supporters across the UK.

About the role

As Community Fundraiser, you will play a key role in developing and growing our community fundraising activity, helping to build a strong, engaged supporter base and generate vital income to support disabled people with complex needs.

You will lead on key income streams such as “Do Your Own Fundraising” and In Memory giving, while supporting campaigns, events and regional opportunities to maximise engagement and impact.

Key Responsibilities

• Recruit, steward and grow community fundraising supporters.
• Drive participation in key events and challenges.
• Deliver excellent supporter care and build lasting relationships.
• Develop engaging supporter journeys to increase retention and income.
• Work with internal teams to share inspiring stories and increase awareness.
• Identify and support regional fundraising opportunities and grants.
• Track performance, analyse data and optimise fundraising activity.
• Represent Sense at events and within local communities.

What we’re looking for

• Strong experience in supporter, customer or stakeholder engagement.
• Excellent communication and relationship-building skills.
• Highly organised, with the ability to manage multiple priorities.
• A proactive, creative approach to fundraising and problem-solving.
• A collaborative team player who is motivated to make an impact

This is a home-based role with regular travel across the UK, as well as occasional travel to London and Birmingham. Some evening and weekend work will be required, with time off in lieu provided.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we will be screening candidates as we receive applications and reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

About Police Care UK
Police Care UK is the national, independent charity supporting serving and veteran members of the police community, and their families, when they’ve been physically or psychologically harmed through policing.
Demand for our services has grown by more than 400% in the last decade. This reflects the increasing impact of trauma in modern policing – from major incidents and serious violence to cumulative and vicarious trauma. We understand that harm doesn’t end with a shift, and that families are often affected too. We’ve evolved from a traditional benevolent fund into a sector-leading organisation delivering evidence-informed support, trauma-focused recovery services and practical prevention programmes across UK policing. Our work is grounded in compassion, clarity and evidence, and we’re fiercely independent so we can focus on what people really need. 

Our vision is simple: a future where every member of the police community has access to the care and support they need, and nobody faces the impact of harm alone. Based in Woking and working nationally, we’re committed to strengthening the people behind the force – and we’re looking for those who want to be a part of that work.

About the role
As our Engagement Officer, you’ll play a key role in raising awareness of Police Care UK, strengthening relationships across policing and local communities, and supporting events and initiatives that increase engagement, partnerships, and income generation. You’ll be the friendly, confident presence representing the Charity at policing events, community activities, conferences, and fundraising opportunities - ensuring Police Care UK is always represented with professionalism, warmth, and impact. This is a varied, outward-facing role that will suit someone who enjoys meeting people, building relationships, and bringing our mission to life.

What you’ll do

• Grow awareness and engagement with Police Care UK across community groups, partner organisations, supporters, and potential beneficiaries, increasing visibility within key audiences.
• Act as a central point of contact for event, engagement, and speaking enquiries from community organisations, charities, corporate partners, event organisers, and other external stakeholders.
• Coordinate the Charity’s attendance at community events, fundraising activities, and conferences, including planning logistics, preparing materials, supporting volunteers, and gathering post-event insights.
• Support the Executive Leadership Team to ensure appropriate representation at higher-profile events, preparing briefing materials and ensuring consistent messaging
• Collaborate with the Volunteer Manager to identify and support volunteer involvement at events, community activities, and awareness opportunities.
• Support the Fundraising team by promoting community fundraising, challenge events, payroll giving, and corporate partnership opportunities to a wide range of audiences.
• Develop insight into our audiences, helping the organisation better understand supporter motivations, community needs, and engagement opportunities.
• Serve as a brand ambassador for Police Care UK and to represent the Charity values in all that you do. 
• Work within agreed KPIs to measure the success of engagement activities and ensure alignment with the Charity’s strategic objectives.
• Assess and prioritise event and engagement opportunities, ensuring each activity has clear objectives, outcomes, and value for the Charity.

What you’ll bring
Essential

• Excellent written and verbal communication skills with strong attention to detail.
• Strong time-management skills and the ability to stay organised in a busy environment.
• Confidence presenting and delivering key messages in an engaging, accessible way.
• Experience motivating and supporting people in a friendly, professional manner.
• Ability to work collaboratively and adaptively in a dynamic environment.
• Strong IT skills, including Microsoft Office.
• Experience engaging with people from diverse backgrounds.
• Experience using CRM systems to log and track engagement data.
• Experience managing projects or new initiatives.
• Experience organising events and preparing supporting materials.
• Understanding of, and empathy for, the mental-health challenges faced by those in high-pressure roles, including policing.

Desirable

• Evidence of CPD in communications, engagement, or related fields.
• Strong analytical skills and experience working with data.
• Interest in public service, community engagement, or the charity sector.
• Experience working within a policing environment.
• Experience working with volunteers.
• Experience supporting fundraising or income-generation activities.
• Experience handling sensitive conversations or supporting individuals in challenging circumstances.
• Broad understanding of UK policing.

Why work with us
You’ll be joining a forward-thinking, committed and values driven team making a real difference to the people who keep our communities safe. We offer:

• Enhanced wellbeing support
• Pension scheme with up to 8% employer contributions
• Development opportunities
• A 35-hour working week
• A supportive, collaborative culture
• The chance to make a meaningful impact on the lives of police, staff, volunteers, and their families

Contract: 12 month , fixed-term
How to Apply:  Please submit your CV and a detailed cover letter explaining why you’re the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able. 

Limitations: This job description is neither exclusive nor exhaustive. The duties and responsibilities may vary from time to time in the light of changing circumstances in consultation with the jobholder. The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Chief Executive, who has the discretion to delegate authority to the jobholder and to withdraw it.

Equal Opportunities Policy: The Charity is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. The Charity is committed to providing equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the Charity, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins) religion or belief, sex or sexual orientation. 

REF-228 175

Welsh Language Coordinator

We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills.  

Position: Welsh Language Coordinator

Location: Home Based, Travel will be required to undertake this role.

Hours: Part-time, 22.5 hours per week

Salary: £27,500 - £29,000 pro rata (dependent upon experience)

Contract: Fixed term until 31st March 2027, extension possible subject to funding

Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

The Role

As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity’s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language.

Main duties include supporting the wider organisation and our UK and international customers through:

• To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project
• Identify settings and recruitment of practitioners for the delivery of training courses
• Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training
• Provide support to practitioners to ensure learning from the training is implemented in the workplace
• Development of resources to ensure training influences practice
• Delivery of live interaction sessions with practitioners and other partners
• Collection of data, monitoring and tracking the progress of participants
• Provide regular written reports identifying progress against targets
• Systematically gather and record sector intelligence and research
• Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status.

About You

To be successful in the role you will need the following skills and experience:

• Effective communication skills - fluent in both English and Welsh
• Knowledge of the benefits and value of the Welsh language in the early years sector
• Experience of using a range of IT applications including Microsoft Office/ Excel
• Excellent administrative skills with attention to detail
• Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to
• Enthusiasm for quality early years, childcare and play work opportunities
• Ability to meet deadlines and prioritise a busy workload
• An enthusiastic, self motivated, organised, team worker and networker
• Ability to work independently and use their own initiative
• Ability to organise and prioritise work with a minimum of supervision

In order to fulfil this role you must have the use of your own transport and the ability to travel as needed.

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.

Remote (UK-based) | Full-time - £64,946 + benefits (including 4.5-day week and 11% employer pension)

Do your best work, for the right reasons.

We’re looking for a strategic and collaborative leader to drive the adoption of Oak across schools and education organisations. In this role, you’ll design and deliver our go-to-market strategy - guiding schools from awareness through to adoption, sustained use, and advocacy, and develop the B2B partnerships strategy.

Working closely with Product, Marketing and Education teams, you’ll build relationships with schools, MATs and EdTech organisations, develop Oak’s school network and advocacy strategy, and oversee priority partnerships that accelerate adoption. You’ll also shape how we track and grow our adoption pipeline, including developing our CRM approach and expanding usage of Oak’s open API.

You’ll directly manage a Partnerships Manager, set clear priorities for growth, and act as a sector expert on B2B opportunities in education.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

• Investors in People Gold - through external accreditation and colleague feedback

In this role, you'll:

• Lead the development and execution of Oak’s B2B go-to-market strategy, working closely with Oak’s ‘adopt squad’.

• Build and scale the delivery of strategic partnerships to drive adoption of Oak’s curriculum and products across schools, multi-academy trusts (MATs) and EdTech organisations.

• Lead the development of strong relationships with EdTech organisations, enabling them to integrate and make effective use of Oak’s curriculum data and APIs in their products and services.

• Maintain specialist expertise in product adoption enablement within schools, and be an authority across Oak.

• Develop and manage a high-performing team of partnership managers.

• Work in cross-functional and product-oriented squads with colleagues from across the organisation.

• As a member of the Oak Team, contribute to the planning and culture of the organisation.

• Deputise for the Head of School Support and take on other general responsibilities as required.

We’re looking for

• 5+ years of experience defining and delivering B2B sales and marketing/adoption strategies, including segmentation, targeting and success metrics.

• Strong understanding of the Education sector, and how to shape propositions for MATs, decision makers and EdTech partners.

• Ability to align Product, Marketing and Education teams around a shared adoption growth plan.

• Strategic Team Leadership experience: setting direction, prioritising resources and developing high-performing teams.

The successful candidate will have a desire to contribute across all areas to ensure Oak is successful. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required), and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution, which can be varied as you choose). Please note this is a workplace pension rather than the Teachers’ Pension Scheme.

• A 36-hour working week (not tied to term-time patterns or school-day hours), with half-days on Fridays or every other Friday off.

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person whole Oak offsites to collaborate, connect, and have fun (with other occasional team events in person)

• A culture that genuinely supports flexibility, autonomy, and trust

Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process.

Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You’ll answer some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).

If you are shortlisted, we’ll invite you to the next stage, which will consist of a remote interview conducted over Zoom.

We love giving feedback, so at the end of the application process, we'll share how well you performed.

We aim to begin interviews in May 2026.

We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, please get your application in early to avoid missing out.

We are an equal opportunities employer.

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Bid Coordinator

Contracted Days: [5 days per week]

About Offploy:

Offploy is a social enterprise and charity committed to creating a fairer society by helping individuals with convictions, or at risk of offending, lead crime-free lives. Founded in 2016 by an ex-prisoner, we have supported over 5,000 people with tailored services that build skills, confidence, and opportunity. With team members who have lived experience in the justice system, we’re uniquely positioned to deliver impactful, life-changing services that make communities safer.

Role Purpose

To support the Development Function by managing opportunity research, bid compliance, and submission processes, ensuring a high-quality, organised and proactive pipeline of commissioned, grant and framework opportunities.

The Bid Coordinator will play a critical role in maintaining bid governance, strengthening pre-tender intelligence, and ensuring timely, compliant submissions, while providing light-touch writing support where required.

Key Responsibilities

1. Opportunity Monitoring & Market Intelligence

• Monitor procurement portals (e.g. Contracts Finder, Find a Tender, DPS platforms, local authority portals) independently to identify relevant opportunities not yet captured in Stotles
• Use Stotles to its full capability for pre-bid market intelligence, including commissioner profiling, spend analysis, contract expiry tracking, award pattern analysis, and commissioning trend identification
• Flag potential opportunities to the Senior Bid Manager for qualification, supporting the maintenance of a 12-month forward pipeline
• Track live frameworks, grants and pipeline intelligence aligned to strategic priorities
• Maintain Bids, Grants and Awards in Salesforce (ensuring accurate stage progression
• Conduct early-stage opportunity research including:
  • Contract history and incumbent analysis
  • Buyer behaviour and award trends
  • Estimated contract value benchmarking
  • Local delivery landscape and competitor mapping
• Prepare opportunity summaries to inform bid/no-bid discussions

2. Pre-Bid & Qualification Support

• Support bid/no-bid qualification processes
• Draft opportunity summaries for internal review
• Identify key risks (financial, delivery, TUPE, geographic, partnership requirements)
• Coordinate clarification questions where required

3. Bid Compliance & Submission Management

• Lead on completion of Selection Questionnaires (SQ), PQQs and standard compliance sections
• Maintain and update core compliance responses (policies, certifications, insurance, accounts, etc.)
• Ensure all attachments are current and correctly formatted
• Manage portal uploads and submission checks
• Conduct final compliance reviews before submission
• Maintain submission records and audit trail

4. Bid Toolkit & Content Library Management

• Maintain and update the Bid Toolkit (case studies, CVs, policies, impact data, boilerplate responses)
• Ensure evidence packs (e.g. wellbeing, confidence, lived-experience delivery) remain current
• Coordinate with Operations to gather up-to-date impact data and testimonials
• Version control all key documents
• Ensure alignment between toolkit content and organisational messaging

5. Writing & Development Support

• Provide light-touch drafting support for lower-risk questions
• Adapt standard responses to specific tenders
• Support editing, formatting and proofreading of submissions
• Assist in formatting submissions for clarity and consistency
• Support post-award review documentation and lessons learned logs

6. Reporting & Continuous Improvement

• Support quarterly pipeline reporting
• Track win rates and conversion trends
• Log feedback from unsuccessful bids and support thematic analysis

7. Repeatable Tasks by Cadence

Daily

• Check procurement portals and Stotles alerts for new or updated opportunities
• Monitor active submission deadlines and flag any risks to the Senior Bid Manager
• Update Salesforce with any status changes or new intelligence

Weekly

• Conduct a structured Stotles review: run commissioner and keyword searches, review expiring contracts, and log any new intelligence relevant to the pipeline
• Prepare and circulate a pipeline update summary ahead of any scheduled development team check-ins
• Review and progress any live clarification questions or portal correspondence
• Check and update bid toolkit items flagged as requiring refresh (policies, CVs, compliance documents)

Monthly

• Conduct a full pipeline review with the Senior Bid Manager, including stage progression, upcoming decision gates, and opportunities requiring early research
• Review compliance document expiry dates and initiate renewals where required (insurance certificates, policies, accounts)
• Gather updated impact data and outcomes from Operations/Salesforce for use in live bids and store in Bid Toolkit
• Update Salesforce with any new bid outcomes (awards, losses, withdrawals)

Quarterly

• Conduct a full audit of the bid toolkit: identify gaps, flag outdated content, and coordinate updates with the relevant teams
• Review Stotles usage and market intelligence gathered over the quarter; identify any commissioning patterns or emerging opportunities to inform the development strategy

Person Specification

Essential

• Strong organisational and deadline management skills
• Experience working with procurement portals
• High attention to detail, particularly in compliance documentation
• Ability to analyse information and summarise key points clearly
• Strong written communication skills

Desirable

• Experience in bid coordination, tender administration or similar role
• Experience within employability, social justice, or public sector contracts
• Familiarity with Salesforce or CRM systems
• Experience supporting SQ/PQQ completion
• Understanding of public procurement processes in the UK

Development Manager 
Location: Cambridge, UK OR Remote, UK, with regular travel to Cambridge 
Salary: £44,000-£48,000 p.a. full-time equivalent, dependent on experience
Basis: Fixed-term contract (12 months). Full-time, part-time or flexible.
Eligibility: You must be eligible to work in the UK

The role

We are looking for a Development Manager to join our fundraising team to support our ambitious, global mission to democratise computing and AI education for all young people. . You’ll build and manage a global portfolio of strategic, high-value funding partners that share and advance our mission. Through effective relationship building and account management, you’ll engage donors with the aim of growing their long-term support for our work.

The ideal candidate will have experience of successful corporate/institutional partnership development and/or stewardship at a national or international scale. You may also have experience working with trusts and foundations or securing sponsorship for events.

We strive to make the Foundation a place where talented people who care about our mission can do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you’re the right person for the job, we’ll make it work for you, and you can be confident that you’ll be working with an exceptional team of people who care about our mission and each other

We work hard to make sure that the Foundation is a place where everyone is supported to do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you're the right person for the job, we’ll make it work for you, and you can be confident that you’ll be joining an exceptional team of people who care about our mission and each other.

Responsibilities

• Proactively develop a pipeline of funding opportunities, establishing relationships that will lead to new partnerships or donations
• Manage a portfolio of existing partners, developing and implementing engagement strategies to strengthen these relationships
• Match funders’ objectives with the Foundation's programmes and goals
• Prepare funding applications, proposals, presentations, and pitches, working collaboratively across the Foundation to support the development of these documents
• Evaluate and report on partner activities to ensure goals are achieved and the impact of their support is shared
• Develop and implement engaging and bespoke stewardship plans
• Accurately capture information using our CRM (Salesforce) pipeline process
• Support colleagues as they develop new donor relationships to secure grants and donations
• Develop and maintain updated knowledge of the Foundation’s programmes and associated funding opportunities

Experience and personal attributes

We recognise that everyone has the potential for growth. We welcome applications from candidates who can demonstrate that they have some, but not necessarily all, of the experience and personal attributes listed here. 

You should have:

• Experience in securing and developing long-term corporate partnerships and/or high value income (£50K+)
• Competence in using a CRM or equivalent system
• Effectiveness in working with multiple stakeholders across organisations to achieve solutions and deliver results
• Evidence of highly adaptable interactions with a wide range of people, with experience in advocacy, networking, and negotiation
• Practical knowledge of preparing and presenting a compelling case for support in various forms, including in person and through written communication
• Experience of monitoring, reporting, and forecasting against plans and budgets
• Strong organisational and administrative skills
• Excellent relationship building skills
• A commitment to the mission and values of the Raspberry Pi Foundation

Ideally, you’ll also have:

• Experience in prioritising a pipeline of multiple opportunities
• A high level of IT literacy, particularly knowledge of using the Microsoft Office suite or Google apps (Gmail, Calendar, Docs, and Forms)
• Experience in fundraising in markets outside of the UK

About us

The Raspberry Pi Foundation is an independent charity with a global mission to enable all young people to realise their full potential through the power of computing and digital technologies. 

We empower schools to teach computer science and AI literacy through free curricula, classroom resources, purpose built software tools, and professional development for teachers. We inspire young people to become tech creators through the world's largest networks of coding clubs. We undertake original research that informs our work and which we use to advance the field of computer science education more broadly.

All of our resources and learning experiences are available for anyone to use at no cost. We are particularly focused on creating opportunities for young people who experience educational disadvantage and those who come from backgrounds traditionally underrepresented in technology industries. 

Over the past decade, we have supported hundreds of thousands of educators and tens of millions of students. We have teams in six countries (India, Ireland, Kenya, South Africa, the UK and US) and partnerships with mission-aligned non-profit organisations in over 60 countries. 

We are at the forefront of the global educational movement to expand access to computer science education and AI literacy. You can learn more about our work in our latest Annual Report.

Benefits

In addition to competitive salaries, we offer a wide range of benefits for all of our colleagues. 

• Paid time off. In addition to public holidays, full-time employees in the UK receive 25 days of paid annual leave initially, rising to 30 days after five years service, plus 3 additional days of paid leave for the company-wide closure at the end of each year. 
• Pension. We provide an 8% employer contribution on top of your minimum 4% employee contribution. 
• Private healthcare. We provide comprehensive private healthcare for all employees through Vitality Plus. 
• Flexible working. We have clear policies to provide flexibility over when and where you work, helping you balance work responsibilities with the rest of your life.
• Support for parents and carers. We provide generous family leave and flexibility for parents and carers. 
• Life assurance and income protection. We provide life assurance and income protection schemes to provide peace of mind for you and your family. 
• Investing in learning and development. We invest in your growth and development, including through access to learning resources and training, with dedicated time for all employees. 
• Travel to work. Through our Cycle-to-Work and Season Ticket Loan schemes we support cost effective and sustainable travel to work. 

Timetable for applications

Closing date: 8 May 2026, 9:00am
Phone screen: Week commencing 11 May 2026
First interview: Week commencing 25 May 2026
Second interview: Week commencing 1 June 2026]

Our recruitment process

All of our workplaces are inclusive spaces where we want people to feel respected, valued, and able to do their best work. We are committed to building teams that bring together people with a broad range of backgrounds, skills, and perspectives. That starts with our recruitment process. 

Here's what you can expect: 

• As part of your application, you will be asked to respond to a small number of questions that we will use to screen your eligibility for the role. You will also be asked to provide your cv and a short cover letter. 
• Eligible applications will be reviewed by our recruitment team and the hiring manager. 
• A small number of candidates will be invited to a phone call with the hiring manager. 
• The purpose of this call is to check our understanding of your application and to answer any questions you have. 
• We normally have two interviews, which may take place in-person. Interviews will be with the hiring manager and at least one other colleague. 
• You will usually be asked to undertake a work-based assessment in advance of your interviews. This will be an opportunity for you to show how you would perform some part of the role. You will be given advance notice and clear instructions. 
• If you have any questions about or feel that you need any adjustments to the recruitment process, including adjustments for neurodiversity, please contact our People and Culture team.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. Everyone appointed to a role at the Foundation will be required to undergo a background check to confirm that you are a suitable person to work with children. Further background checks will be made at regular intervals thereafter.

About the role

We’re looking for an experienced and strategic Individual Giving & Legacy Manager to lead and grow our Individual Giving, Legacy and In Memory fundraising programmes.

This is a pivotal role where you’ll drive sustainable income growth through innovative, data-led, multi-channel fundraising. You’ll shape supporter journeys, deepen engagement, and maximise long-term donor value across a range of channels including digital, direct mail, telemarketing, lotteries, face-to-face and press.

You’ll also line manage and support a team member, while working collaboratively with colleagues across fundraising, communications and service delivery to deliver compelling, supporter-focused campaigns.

What you’ll be doing

Strategic leadership

• Develop and deliver strategies to grow Individual Giving, Legacy and In Memory income
• Lead integrated, multi-channel campaign planning and delivery
• Drive innovation, testing and continuous improvement across supporter journeys
• Stay informed on sector and digital trends to keep our fundraising fresh and effective

Campaign delivery

• Oversee end-to-end campaign management across acquisition and retention
• Approve campaign briefs, messaging, segmentation and supporter journeys
• Ensure campaigns are insight-led, delivered on time and within budget
• Support the creation of high-quality content and storytelling

Product development & innovation

• Develop and optimise Individual Giving and Legacy products
• Identify and launch new fundraising propositions and digital initiatives
• Enhance journeys for key audiences including regular givers, legacy prospects and in-memory supporters

Data, insight & performance

• Champion a data-driven approach to fundraising
• Work closely with data teams on segmentation, targeting and personalisation
• Monitor KPIs, ROI, retention and lifetime value
• Use insight to inform strategy and support income forecasting

Leadership & collaboration

• Line manage and develop the Individual Giving & Legacy Officer
• Build strong relationships with internal teams and external partners
• Engage stakeholders including leadership, trustees and service teams
• Work with agencies and suppliers to deliver campaigns

Compliance & governance

• Ensure compliance with GDPR and fundraising regulations
• Maintain high standards in supporter care and ethical fundraising
• Manage budgets, monitor performance and take corrective action where needed

About you

We’re looking for someone who combines strategic thinking with a hands-on approach.

Essential

• Experience in Individual Giving, Legacy or Direct Marketing fundraising
• Proven track record of delivering successful multi-channel campaigns
• Strong understanding of supporter journeys, acquisition and retention
• Experience managing budgets and delivering against income targets
• Skilled in data analysis, performance tracking and forecasting
• Excellent communication and stakeholder management skills
• Experience managing and developing staff
• Highly organised, detail-oriented and confident working with data (including Excel)

Desirable

• Fundraising or marketing qualification
• Event management experience
• Experience using fundraising CRM systems
• Experience of working within a social care or disability charity would be advantageous, but isn’t essential. 

Why join us?

At Hft, we’re a values-led organisation where people genuinely look out for one another. Our teams are collaborative, supportive and focused on making a real difference.

In this role, you’ll have the opportunity to shape and improve how we deliver fundraising, while contributing to meaningful outcomes for the people we support.

• Home-based with flexibility and regular team connection
• Occasional travel to Bristol
• A collaborative, values-driven culture
• The opportunity to shape and improve our fundraising approach
• A role where you can make a tangible difference in a purpose-led organisation

Selection process

We review applications on an ongoing basis. If shortlisted, you’ll be invited to a pre-screening interview with a member of the hiring team.

Successful candidates will then take part in a final stage, including a competency-based interview and the opportunity to meet the team.

Apply now or get in touch to find out more — we’d love to hear from you.

We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team.

Salary: £20,500–£23,000 pro rata (£41,000–£46,000 FTE equivalent), plus £2,000 London Weighting (pro-rated) where applicable

Contract type: Permanent; part-time (2.5 days per week, spread across 3–5 days)

Location: London, Birmingham or Bristol

Hybrid: Envision operates a hybrid working policy with one day per month in a regional office, plus an expectation to travel in and across regions for donor meetings, events and team training. 

Role: This is an exciting opportunity to lead the development and stewardship of Envision's major donor programme, playing a central role in securing and nurturing the significant philanthropic investment we need to fulfil our mission. 

As Philanthropy Manager, you will identify, cultivate and steward high-net-worth individuals (HNWIs), building a well-researched prospect pipeline and securing five- and six-figure gifts through compelling proposals, presentations and face-to-face asks. You will maintain high-integrity, personalised stewardship for existing and lapsed donors, producing bespoke communications and impact reports that keep supporters connected to our work. 

You will join a supportive and collaborative Philanthropy and Partnerships team that has grown income year on year, diversified its funding base and built lasting partnerships with a growing community of donors and supporters. You will champion the transformative impact of Essential Skills on young people from under-represented backgrounds, translating that impact into inspiring asks that motivate donors to give generously and sustainably. 

Key Responsibilities: 

• Identify and qualify new major donor prospects and manage a healthy, well-researched pipeline 

• Secure significant philanthropic gifts working towards an annual financial target 

• Deliver personalised stewardship and high-quality communications for existing and lapsed donors 

• Coordinate donor engagement opportunities including events and programme visits 

• Contribute to income planning, reporting and Salesforce records management 

Essential Experience, Knowledge and Competencies: 

• Proven track record of securing five- and six-figure gifts from HNWIs at all stages of the donor journey 

• Demonstrable success in building and maintaining relationships with significant donors and prospects 

• Experience cultivating new relationships through networking, events and research 

• Ability to write high-quality, compelling donor-facing materials including proposals and impact reports 

• Strong project management and organisational skills with the ability to manage multiple priorities 

• Commitment to Envision's vision, mission and values 

Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We actively encourage applications from candidates from Black and Minority Ethnic backgrounds and from socio-economically less-advantaged backgrounds, as they are currently under-represented in our organisation. Envision graduates will be guaranteed a first-round interview. 

To apply, please submit your application via Charity Job. For an informal chat about the role, contact our Director of Philanthropy and Partnerships, Robyn, whose contact details can be found in the application pack.

Deadline — Midnight, Sunday 17th May 

Please note: 

• Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time. 

• We will only be contacting candidates who have been shortlisted for interview. If you do not hear from us, please assume your application has been unsuccessful. 

• Successful candidates will be subject to a full Enhanced DBS check and reference checks. 

- We will be interviewing as we go along, so early applicants are encouraged.  

- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.

Community Employment Consultant

We are seeking a Community Employment Consultant to support people with convictions into employment by working with prisons, employers and community partners.

Position: Community Employment Consultant

Location: Midlands, Hybrid – travel around the area is required so a full driving license and access to a car is essential

Salary: £30 - £35k per annum

Contract: Permanent, full time 37.5 hours per week

Closing Date: Thursday 7th May

About the organisation:

This is an Employment Consultancy role with a difference; you will be working for a unique, award-winning organisation that helps people that have served a prison sentence to re-enter the workplace by:

• Training serving prisoners as Peer Recruiters, who then provide a Candidate pipeline and work closely alongside the Community Team.
• Take employers into prison to interview Candidates. Some job offers are made there and then.
• Provide caseworker support to Candidates in the community with the primary aim of removing their barriers to work and supporting them into meaningful, sustainable employment.

About the role:

As a Community Employment Consultant, you will support the senior team and work alongside the prison peer-led team, helping Peer Recruiters in custody to identify and support Candidates.

Key responsibilities include:

• Build strong relationships with the relevant prison staff. (The prison you cover may well be in the East Midlands)
• Support the Head of West Midlands programme to engage employers and plan monthly interview days.
• Develop relationships with local and national employers and to promote the service and create employment opportunities for participants.
• Work with the team to develop and implement a strategy to identify and target local and national employers.
• Build relationships with local Probation offices and staff, DWP and Local Authority initiatives and Police & Crime Commissioner/Violence Reduction Unit and other relevant statutory and voluntary sector organisations.
• Maintain accurate and up to date records to monitor the effectiveness of the programme using our in-house portal (CRM system). Provide effective case management for participants, ensuring tailored and consistent support.

About you:

To be successful in the role of, you will need the following skills and experience:

• A full driving license and access to a car on (at least) a weekly basis.
• Be able and willing to work in Prisons and Youth Offender Institutions, this includes a vetting process which you will need to pass in order to be successful in the role.
• An empathetic and understanding approach when working with Candidates.
• A good understanding of the barriers faced by people with convictions in accessing employment.
• An interest in employment, the local labour market and Industry trends.
• Ability to communicate effectively with people at all levels, including the ability to motivate and inspire others.
• Strong administration skills with IT (MS Office) and well organised.
• You will have strong writing skills and will be able to write good CV’s and Disclosure Letters.

Although not essential, experience of Recruitment or Case Management would be desirable.

In return:

As well as a great job with competitive pay and benefits, you will have the opportunity to be part of something that has potential to become ground-breaking.

The team comes from a diverse range of experiences and backgrounds. As well as employing serving prisoners within the team as Peer Recruiters, we also work with Community Consultants who have served a sentence. Where possible, the charity are keen to prioritise those with lived experience of the criminal justice system.

Recruitment Process:

Step one: If you are interested in the role, please send over a basic CV & one page cover letter. In the letter, please include details of why you think you are a fit for the role. You should also include details of why you are interested in working with the prison population.

Step two: An informal Q&A before putting more time into applying for the role. This will be an online, 15 minute meeting with one of the team.

Step Three: Formal interview. This is possible online or in person. You will be set a short task prior to the interview.

Step Four: As a final part of the process, you’ll be invited into the office for coffee with the team in Birmingham.

Other roles you may have experience of could include: Employment Advisor, Employment Consultant, Employability Advisor, Resettlement Worker, Case Worker, Job Coach, Recruitment Consultant, Prison Resettlement Advisor, Community Support Worker, Work and Skills Advisor.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.