Customer service jobs in Birmingham
Are you a skilled relationship-builder with corporate fundraising experience? Do you love spending time in the outdoors and want to help young people from Somerset? Join the Youth Adventure Trust's small but mighty team and use your skills to help transform the lives of vulnerable young people.
The Role
Having launched our Youth Adventure Programmes in Somerset in 2024, we are now looking for somebody who wants to take the next step in their fundraising career to build on the foundations of the last two years and significantly increase our presence in the county.
As our Regional Corporate Fundraiser, you'll be the driving force behind our local business partnerships, working with both large companies operating in the region and smaller local businesses looking to support their communities.
Your role will encompass:
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Relationship building: Identifying and securing new corporate partnerships while providing high-quality stewardship to our existing Somerset-based supporters.
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Community Engagement: Championing our work in Somerset by giving engaging talks to community groups and networking with local businesses.
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Event delivery: Playing a key role in delivering local fundraising challenge events, the bi-annual Somerset Adventure Dinner and developing new opportunities to unite the Somerset business community behind our mission.
You'll work closely with the Corporate Partnership Manager and the Director of Fundraising and Communications to ensure each proposal is bespoke and every corporate partner understands the impact of their support on local young people. You must live in Somerset, have a good local awareness and be willing to travel around the county and beyond to nurture long-lasting, strategic relationships.
About You
We are looking for a people-person, who is self-motivated and highly organised. You are as comfortable in the board room engaging business leaders as you are standing on a mountain side in your waterproofs! You will be:
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Experienced: A proven track record in building successful corporate partnerships and achieving income targets;
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A relationship fundraiser: building long-lasting meaningful relationships should be at the heart of every single corporate partnership;
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An inspiring communicator: You will be telling our story in a variety of different ways to inspire support and grow our networks;
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Self-motivated: You are comfortable working from home but eager to be ‘out and about’ in the business community;
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Pro-active and creative: No corporate partnership is the same, so you will be proactive in understanding a corporate partner’s motivation and coming up with creative ideas to build successful relationships;
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Local: You must live in or near Somerset to maximise local networking opportunities, attend regular in-person meetings and events and confidently talk about local issues facing both businesses and the young people we support through our programmes;
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Outdoorsy: A genuine love for the outdoors, comfortable in wellies and waterproofs with an understanding of 'the power of the outdoors'.
The Charity
At the Youth Adventure Trust, we use outdoor adventure to empower vulnerable young people from Swindon, Wiltshire and Somerset to fulfil their potential and lead positive lives in the future. We work with them to build resilience, develop confidence and learn skills that will last a lifetime, helping them to face the challenges in their lives. Dedicated support, guidance and mentoring from our staff and volunteers ensures young people receive the maximum benefit from our long-term intervention. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.
We’re proud to offer our programmes completely free of charge to participants which means the fundraising team is crucial. With ambitious plans to help more young people from Somerset over the coming years, our Regional Corporate Fundraiser role is an exciting opportunity to make a real difference for local young people. Whilst you will have the flexibility of a 21-hours-per-week role, this could increase as more corporate partnerships are secured. You’ll be part of a small fundraising team with a big heart, with plenty of opportunities to visit our programmes and see the tangible impact of your work.
We use outdoor adventure and one-to-one support to empower young people to fulfil their potential and lead positive lives in the future.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Children & Young Persons Domestic Abuse Independent Victim Advocate to join the Children & Young People team in Warwickshire , working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
As a Children & Young Persons Independent Victim Advocate:
- Provide one to one support to children and young people (mostly face to face)
- Proactively promote the service, raise awareness of services & work collaboratively with professionals to improve the access to and quality of services for children & young people.
- Play a vital role in ensuring we provide high quality, end-to-end support to children & young people to help them to recover from the effects of crime.
- Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures.
- To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
You will need:
- Experience of working with children and young people.
- Excellent communication skills
- A good understanding of the impact of Domestic Abuse
This role involves extensive travel throughout Warwickshire travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Reporting to: Director of Development
Salary: £53,000 - £57,500
Hours: Full Time (35 hours per week)
Key Relationships: Director of Development, CEO, COO, Trustees, External Partners
Location: Hybrid
Overall Purpose
The Fundraising Lead will both raise money to support the sustainability of NHS Charities Together and contribute to supporting NHS Charities to increase their income.
The role oversees the day to day operations of both our fundraising activity and our practical support to members.
Overall Objectives
- Lead the strategic development of a simplified individual giving programme focused on donor retention, stewardship, and legacy conversion.
- Oversee the creation and rollout of scalable, white-label fundraising products or campaigns that enable member charities to increase income and deepen supporter engagement.
- Oversee and support the development and stewardship of corporate relationships to deliver partnerships in support of our mission.
- Guide and empower a skilled team to deliver donor-centric fundraising with excellence and empathy.
- Ensure all fundraising activity is compliant, data-informed, and aligned with NHS Charities Together’s values and strategic priorities, ensuring it complements and doesn’t compete with our members.
- Support a culture of innovation, collaboration, and strategic philanthropy across NHS Charities Together and its member network.
Key Responsibilities
The main duties and responsibilities of the role holder are as outlined below:
NHS Charities Together Fundraising Strategy
- Oversee the shaping of and support the Stewardship Manager on the delivery of a simplified, effective individual giving programme aligned with NHS Charities Together’s strategic priorities, with a focus on the retention and upgrade of existing donors and avoiding competing with our members.
- Ensure individual donors are regularly engaged and asked for appropriate cash gifts through a light-touch programme.
- Ensure that legacy messaging is prominent in the donor engagement cycle, to inspire existing donors to consider long-term support, aligned with their gratitude to the NHS, with appropriate pathways offered.
- Oversee prompt, accurate, and heartfelt thanking processes for all donations.
- Manage the welcome journey for unsolicited donations, and oversee the cost-effective management of existing commitments for community or events-based activity to ensure a return
- Lead stewardship for donors giving up to £25,000.
- Oversee and support the Partnerships & Philanthropy Manager to manage the relationships with selected key corporate relationships, identifying opportunities for partnerships and liaising closely with NHS Charities Together colleagues to support the development of fundable propositions which benefit our sector and our own organisation.
Sector Fundraising Support
- Champion sector-wide change by equipping member charities with scalable, plug-and-play fundraising products and strategic guidance that enhances their income generation capacity through individual giving, working closely with the engagement team.
- Oversee the development of support the Products Manager on the rollout of replicable or white-label fundraising products, starting with the roll-out of a lottery and legacy product, and on the development of campaigns (e.g. focused on grateful patients).
- Oversee and drive the thinking on future fundraising products that will appeal to and benefit our diverse group of member charities.
- Work closely with the engagement team and other NHS Charites together staff to tailor activity in line with segmentation and engagement strategies.
- Build trusted relationships with member charities, positioning yourself as a knowledgeable and empathetic fundraising expert.
- Contribute to supporting NHS Charities to raise their income, providing advice and guidance 1:1 and through supporting the delivery of member events. Where required support the delivery of paid for consulting support to NHS charities on fundraising.
Team Leadership & Compliance
- Lead and motivate the team, providing effective direction in their activities to ensure individual and team objectives are achieved.
- Deliver the new NHS Charities Together fundraising programme on budget and on target, and ensure appropriate reporting is delivered to support our governance.
- Directly line manage the Stewardship Manager, Products Manager and Philanthropy & Partnerships Manager
- Ensure excellent use of the CRM for donor engagement, reporting, and data management, and ensure the development of efficient systems and process that maximise donor income and satisfaction.
- Ensure all fundraising activity complies with relevant legislation, including GDPR and the Data Protection Act.
- Contribute to a culture of strategic philanthropy across the organisation.
Other duties
- Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
- Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
- Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
- Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
Competencies
Teamwork – ‘One charity’, working within and across teams
- Collaborates across teams, ensuring our approach is aligned with our support of members and the segmentation strategies we are pursuing.
- Builds strong relationships internally, and models a ‘one charity’ approach.
- Identifies and creates opportunities to support members, and works with colleagues to identify how to best to deliver support
Building trust and respect – listen, feedback and learn
- Provides clear leadership, fostering a strong team and supporting individuals to perform.
- Models our values through their work, seeking to support colleagues and understand their perspectives.
- Proactive and adaptable to support the wider work of the organisation as required
Responsibility – owning your part in our success
- Takes responsibility for maximising our fundraising return, keeping costs to a minimum.
- Proactively adjusts our approach to deliver maximum success, and keeps the organisation updated on likely returns.
Professionalism – creating an environment to achieve success
- Maintains virtual and face to face presence across NHSCT and with key supporters and third-party agencies.
- Takes a learning approach to ensure we continually improve our fundraising
- Upholds the highest standards of integrity, ethics, and transparency, ensuring we always work within the Fundraising Code
Stakeholder focus – understanding the needs of our key stakeholders and audiences
- Passionate about supporting NHS charities and helping them to increase their income.
- Seeks to understand the needs of NHS charities, shaping our support to maximise our impact in supporting them to raise income
- Ensures our stewardship and fundraising work does not compete with members.
Acumen – Sound decision-making
- Adapts and shapes appeals and campaigns based on learning to deliver success.
- Identifies and shapes member support around what is most effective.
PERSON SPECIFICATION
Qualifications/Education:
Desirable
- Fundraising Qualification, Chartered Institute of Fundraising, or equivalent
Knowledge, Skills and Experience:
Essential
- Demonstrable success in developing and delivering fundraising strategies across a range of disciplines/mediums (e.g. individual giving, legacy, products, corporates) to meet or exceed financial targets.
- Ability to identify and act on opportunities for innovation in donor engagement and fundraising product development.
- Entrepreneurial with a high level of motivation and initiative, and a demonstrable desire to succeed and achieve results.
- A passion for thoughtful, accurate and timely donor stewardship
- Experience in building credibility with senior external stakeholders and managing relationships with diplomacy
- Experience managing external relationships with suppliers
- Strong interpersonal and communication skills.
- Experience of leading and managing successful teams, providing clear direction and creating a values-based culture
Desirable
- Experience in individual giving or retention programmes
- Experience in developing corporate partnerships.
- Experience working within an NHS charity or large health-related fundraising environment.
- Consulting or advisory experience, or of providing specialist advice
Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under 18 28 days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway – discount platforms
REF-226 887
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help shape the future of income generation at Alopecia UK. This newly created role offers a rare opportunity to build and lead fundraising at a small but ambitious national charity.
We are looking for a strategic and hands-on Senior Fundraising Manager to lead our next phase of income growth. As our first dedicated fundraising leadership role, you will develop and deliver a multi-year income strategy, strengthen existing income streams, and identify new opportunities to diversify and grow our fundraising.
Working closely with the CEO and colleagues across the organisation, you will play a central role in helping Alopecia UK reach more people affected by alopecia and ensure the charity’s long-term sustainability. This role offers the chance to combine strategy with delivery, innovation with implementation, and to see the direct impact of your work.
If you enjoy building, testing and growing income in a collaborative and mission-driven environment, we would love to hear from you.
Why this role matters
This is more than a fundraising leadership role. It is about shaping the financial sustainability of Alopecia UK, embedding a confident and ambitious income culture, and ensuring our impact is communicated with clarity, integrity and inspiration.
The successful candidate will help ensure that more people can access support, that our voice grows stronger, and that our mission is sustained for the long term.
Role description: Senior Fundraising Manager (Full recruitment pack and application process is attached below.)
- Salary: £45,000 per annum, pro rata.
- Hours: Part-time (22.5 hours per week, flexible, during normal UK working hours we would consider a contract with fewer hours for the right candidate. All of our team work Monday mornings to ensure connectivity.)
- Contract type: Permanent
- Report to: Chief Executive
- Home-based: This role will include occasional national travel for team meetings.
Strategic leadership
- Lead the development and implementation of a multi-year income generation strategy aligned to Alopecia UK priorities.
- Work across the organisation to ensure fundraising activity is fully integrated with operational delivery, partnering closely with the finance, communications and delivery managers to align plans, resources and messaging, and to ensure shared initiatives are realistic, coordinated and achievable.
- Translate insight from your experience and our recent fundraising strategy review into clear, achievable plans.
- Set and monitor ambitious yet realistic income targets across income streams.
- Responsibility for achieving the fundraising targets and other fundraising-related performance indicators.
- Embed a positive fundraising culture across the organisation.
- Manage and review all fundraising income and expenditure budgets.
Income growth & diversification
As a part-time role within a small charity, the postholder will need to carefully prioritise income-generating opportunities alongside stewardship and relationship management. In year one, a key focus will be establishing effective donor pathways through the rollout of our new CRM, ensuring supporters experience clear and meaningful journeys with the charity. Alongside this, the Senior Fundraising Manager will assess and determine which early opportunities for growth should be prioritised. While areas such as community fundraising, digital campaigns and regular giving are likely to offer early potential, the postholder will lead decisions on where to focus effort and investment to generate the strongest returns.
- Leverage and optimise existing community and public fundraising activity to increase income and supporter numbers.
- Develop and grow new revenue streams, to potentially include digital fundraising campaigns, regular giving, trusts and grants, and legacy giving.
- Lead creatively and intellectually on compelling campaigning initiatives that drive engagement and income.
- Provide excellent stewardship to ensure funders and partners feel valued, engaged and motivated to continue their support.
- Widen our existing corporate partnerships programme by building mutually beneficial partnerships to deliver income, awareness, and engagement opportunities.
CRM
- Support the design and rollout of our first CRM system, working closely with the Finance & Operations Manager to design fit-for-purpose donor journeys and pathways, establish meaningful reporting frameworks and ensure data supports excellent stewardship and strategic decision-making.
- Use CRM data and financial information to track performance, analyse trends and adjust strategy as required.
Data & impact
- Ensure compliance with all relevant regulations, including ICO guidance, GDPR and the Code of Fundraising Practice.
- Work closely with the Finance & Operations Manager to ensure our data meaningfully represents organisational outcomes.
- Translate impact data into powerful, succinct and persuasive communications or compelling cases for support.
To provide support, community, and education to improve the lives of those affected by alopecia.



The client requests no contact from agencies or media sales.
Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women’s organisation rooted in the community it serves.
Over the next 5 years, Kairos will strengthen our new Women’s Hub as a safe, accessible, trauma-informed women’s centre delivering best practice responses, expand our services to meet women’s needs, strengthen partnerships, and influence systems so that no woman is left behind.
To do this we are seeking an organised, empathetic, and proficient individual to ensure the smooth operation of our hub.
This part-time role provides essential front-of-house support—greeting and assisting women arriving at the hub with sensitivity and professionalism —while also handling a broad range of administrative duties. From digital communications to accurate data entry & record keeping, ordering supplies and liaising with key partners and contractors you’ll help ensure our hub is kept safe, clean and ready for us to welcome visitors and women attending our groups and services.
If you have proven experience in office administration, strong IT skills (including Microsoft Office and familiarity with graphic design tools like Canva), and a commitment to our values and ethos, we want to hear from you.
Post Salary: £25,878 per annum, pro rata hours worked
Working hours: 22.5 hours per week, worked over Monday to Friday
Location: Kairos Women’s Hub, Old Grammar School, 31 Silver Street, Coventry, CV1 1HP.
This post is restricted to female applicants only under Section 9 of the Equality Act 2010. An enhanced DBS disclosure will be required.
Overview of Post
The Operations & Administration Support role is a vital part-time position responsible for the seamless operational flow of Kairos. Key duties encompass a broad range of administrative functions, from managing the main email inbox and creating visual content to accurate data entry and essential record-keeping. The role provides front-of-house support, welcoming women and visitors attending our Women’s Hub and ensuring its smooth running through monitoring and ordering essential supplies and liaising with CV Life regarding building maintenance and cleaning services. The role requires an organised, empathetic, and proficient administrator capable of supporting front line staff and the Senior Leadership Team.
Main Responsibilities
Digital & Communications
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Manage the admin email inbox, responding to all queries promptly and forwarding communications to relevant staff members as appropriate
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Open, scan, and distribute post to appropriate recipients
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Use online graphic design tools to create visual content such as posters, signs and information sheets for use in the Women’s Hub and on social media.
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Assist the Senior Leadership Team in website updates and social media content.
Reception
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Welcome women arriving at the Women’s Hub with empathy and professionalism, responding with particular sensitivity to any who may be distressed
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Use knowledge of local services, advocacy, and rights to direct women to appropriate support, so ensuring no one leaves without assistance or alternative referral options
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Welcome visitors and external partners attending meetings, assisting in preparation of refreshments as required
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Assist the Support & Services Lead in ordering bus passes
Compliance & Governance
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Assist the Support & Services Lead in maintaining safeguarding records and procedures, entering and updating concerns on the log.
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Assist colleagues in maintaining an accurate record of women attending groups and services, entering individual service user details onto the database.
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Maintain and circulate a quarterly policy review schedule to the Senior Leadership Team.
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Coordinate policy update processes and distribution
Financial & Procurement Management
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Administer procurement processes for office supplies and equipment
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Assist the Finance & Impact Lead during contract reviews and negotiations, e.g. by researching best value and actively requesting charity discounts from suppliers
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Assist Finance & Impact Lead in reviewing service contracts for energy, phone, internet, and insurance
Facilities & Building Management
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Assist the team in ensuring the Women’s Hub and courtyard is clean, tidy and free of rubbish, ready to welcome women and visitors.
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Manage and monitor waste collection schedules (general waste, recycling, food waste) and coordinate sanitary bin and confidential waste collections
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Maintain stock levels of essential supplies (e.g. toilet rolls, paper towels, soap, health and safety products)
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Liaise with CV Life regarding building maintenance and repairs, and with cleaning services
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Arrange annual PAT testing of all electrical equipment
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Assist the designated Health & Safety Officer in
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conducting periodic checks of the security alarm systems and access procedures
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identifying and resolving health and safety issues, maintaining accurate incident logs
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Relationship Management
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Maintain positive relationships with key service providers
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Support SLT, front line team and volunteers with operational queries, liaising with contractors as required.
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Keep stakeholders informed of relevant developments and maintain regular communication
HR Administration Support
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Conduct annual driving license checks for staff who drive for work
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Verify MOT and tax status for vehicles used for work purposes
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Provide administrative support to the Volunteering & Community Engagement Lead and Support & Services Lead during recruitment.
Health and Safety
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Assist the designated Health and Safety Officer in conducting and recording risk assessments and monitoring their implementation
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Record workplace accidents
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Maintain supplies of condoms and pregnancy tests, liaising with Public Health
IT & Equipment Management
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Manage inventory of laptops and mobile phones, and assist the Support & Services Lead by logging and monitoring SIM cards.
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Liaise with IT service provider for equipment procurement and technical support
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Coordinate laptop setup and configuration for new staff
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Assist Finance & Impact Lead in procuring replacement devices as needed, seeking best value options
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Manage and review mobile phone contracts
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Maintain accurate records of equipment allocation and contract expiry date
Person Specification
Experience
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Previous experience in office administration
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Proficiency in IT: Strong skills in Microsoft Office (Word, Excel) and experience using databases or CRM software
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Familiarity with online graphic design tools e.g. Canva
Knowledge & Skills
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Organisation & attention to detail: Excellent time management and accuracy in data entry
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Communication: Strong written and verbal communication skills
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Client facing skills including empathy and sensitivity
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Efficiency: Ability to manage multiple tasks simultaneously
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Understanding of GDPR regulations
Values & Behaviours
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Self motivated and a strong problem solver.
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Collaborative team player
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High integrity and a continuous improvement mindset.
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Commitment to Kairos’s values and ethos.
Other
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Willingness to work flexibly.
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Unrestricted right to work in the UK
If you would prefer, you are welcome to complete our application form as an alternative to sending us a CV with covering letter.
A movement of women working together to create the moments when change becomes possible.
The client requests no contact from agencies or media sales.
Supporter Care and Engagement Fundraiser
We are seeking a motivated and organised Supporter Care and Engagement Fundraiser to help deliver an outstanding supporter journey for a national children’s charity.
Position: Supporter Care and Engagement Fundraiser
Salary: £27,285 per annum
Location: Remote, with options to work from offices in Cornwall, Derbyshire or London
Hours: Full time, flexible options may be available
Contract: Permanent
Closing Date: 17:00 on 20 March 2026
Early applications are encouraged as the organisation reserves the right to close the advert early should a suitable candidate be identified.
About the Role
This is a key frontline role within a driven and collaborative Fundraising and Communications team. You will play an essential part in delivering excellent supporter care, managing fundraising systems and strengthening engagement across the charity’s growing supporter base.
Working closely with the Supporter Engagement and Fundraising Manager, you will help deliver an ambitious fundraising strategy, ensuring supporters receive a positive, consistent and engaging experience at every touchpoint.
Key responsibilities include:
- Acting as the first point of contact for supporter enquiries via phone, email and post
- Managing the fundraising inbox and responding to requests from individuals and organisations
- Processing and recording donations accurately, including Gift Aid compliance
- Supporting personalised acknowledgement and stewardship of donors
- Maintaining and updating the CRM system, including The Raiser’s Edge
- Producing reports and supporting fundraising appeals through data segmentation and analysis
- Supporting individual fundraisers and challenge events participants
- Assisting with fundraising campaigns, appeals and donor events
- Contributing to the production of fundraising and marketing materials
- Identifying opportunities to improve systems and automate processes
You will also support the wider day to day operations of the Fundraising and Communications function, ensuring efficiency and sustainability.
About You
You will be confident working with data and CRM systems and motivated by delivering excellent supporter experiences.
You will bring:
- Excellent written and verbal communication skills
- Experience in fundraising, events, business development or supporter care
- Experience of working with a donor database, ideally The Raiser’s Edge
- Strong organisational skills and the ability to manage multiple priorities
- Good IT skills including Microsoft Office
- A proactive and positive approach
- The ability to work collaboratively within a small team
You will be highly motivated, compassionate and committed to providing a high quality service. A willingness to travel and work occasional evenings or weekends will be required.
About the Organisation
You will be joining a small but ambitious national children’s charity that supports young people facing significant challenges. The organisation provides life changing opportunities that allow children to step away from daily pressures and build confidence for a brighter future.
The team is friendly, collaborative and values driven, with a strong commitment to safeguarding, equality and reducing environmental impact.
You may also have experience in areas such as; Fundraising Officer, Supporter Care Officer, Individual Giving Officer, Donor Care Executive, Fundraising Administrator, CRM Executive, Events Fundraiser, Challenge Events Officer, Development Officer, or Supporter Engagement Officer.
If you feel you would be a strong fit for this role and share the organisation’s values, we would welcome your application.
Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Partnership Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Acorns Children's Hospice are looking for a Partnership Engagement Officer to support the management of our corporate and wider business supporters. You'll also focus on stock generation and volunteering opportunities across retail and the wider hospice areas.
About the Role
At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. As the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported, and annual expenditure on our care work- we need to raise more than £14 million each year to run and support our care services.
As Partnership Engagement Officer, you will:
- Act as the first point of contact for corporate supporters and local businesses.
- Account manage a small number of partners
- Manage the general corporate and community fundraising inbox
- Plan and execute stock donation drives
- Oversee the recruitment, induction and training needs of Corporate Fundraising volunteers
- Frequently attend volunteering days to meet teams, host the "welcome talk," and ensure the corporate employees have a memorable, positive experience
About You
- Experience in a customer-facing, administrative, or fundraising/sales role
- Experience of working to targets and deadlines.
- Experience organising events, logistics, and scheduling groups.
- Experience of project management and the ability to simultaneously manage a wide range of projects
- Experience of report writing and deploying different styles of writing and communications for different audiences, including social media post writing
- Ability to travel independently throughout the organisation and region
What We Offer
- £30,500 per annum
- 37.5 hours per week
- Hybrid role - based in nearest Acorns hospice (Walsall, Worcester or Birmingham), home working and travel to across the West Midlands
- Employee discounts from leading retailers – including the Blue Light Card
- Discounts on refurbished tech
- Health cash plan
- Gym membership and equipment discount scheme
- Bike2Work scheme - save up to 42% on bikes and equipment
- Wellbeing, legal and financial support
- Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.
- Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
- NHS pension scheme life assurance or Acorns group life assurance scheme
- Annual leave entitlement increases with length of service
Interviews are scheduled to be held on 30 March and 2 April
You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.
As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.
Find out about our culture, career development, benefits and more here: Why Work for Acorns?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Events Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Acorns Children's Hospice are looking for an Events Officer to help deliver fundraising events that bring in vital income and create a great experience for supporters
About the Role
At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. As the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported, and annual expenditure on our care work- we need to raise more than £14 million each year to run and support our care services.
As Events Officer, you will:
- Support planning and delivery of Acorns-run events and challenge events
- Lead end-to-end administration for the third-party fundraising events program - from sign-up through post-event follow-up
- Recruit, onboard, and support participants to meet participation and income targets (including timely, helpful communications)
- Track fundraising milestones and deadlines; send reminders and provide practical support to help participants stay on track
- Coordinate with colleagues to recruit, brief, and support event volunteers where needed
View our Events Calendar to see what you'll be involved in.
About You
- Experience of coordinating fundraising events or public events (planning, participant support, and / or delivery)
- Experience of providing high quality customer care and an understanding of the supporter journey
- Experience of and resilience to meeting targets and KPIs
- Strong administrative and organisational skills; high attention to detail and accurate record-keeping
- Willing to work outside standard hours when the event calendar requires it (with time off in lieu)
- Ability to travel independently throughout the organisation and region
What We Offer
- £30,500 per annum
- 37.5 hours per week
- Hybrid role - based in nearest Acorns hospice (Walsall, Worcester or Birmingham), home working and travel to across the West Midlands
- Employee discounts from leading retailers – including the Blue Light Card
- Discounts on refurbished tech
- Health cash plan
- Gym membership and equipment discount scheme
- Bike2Work scheme - save up to 42% on bikes and equipment
- Wellbeing, legal and financial support
- Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.
- Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
- NHS pension scheme life assurance or Acorns group life assurance scheme
- Annual leave entitlement increases with length of service
Interviews are scheduled to be held on 30 March and 2 April
You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.
As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.
Find out about our culture, career development, benefits and more here: Why Work for Acorns?
Introduction to Action Duchenne:
Action Duchenne supports, empower and equip every Duchenne Muscular Dystrophy community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne, and has a number of staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
- Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
- Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
- Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
- Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
- Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
Main Purpose of the Role:
To ensure the charity operates within a robust governance framework and maintains high standards of compliance, risk management, and operational efficiency. This role will lead on policy development, governance reporting, administration progression and process improvement to support strategic objectives and regulatory requirements.
Key Responsibilities
- Governance and Compliance
- Maintain and update governance policies and registers, and development of Standard Operating Procedures.
- Act as the primary liaison for Board governance matters, including preparing Board papers, ensuring timely reporting and minuting.
- Monitor compliance with charity law, GDPR, and other regulatory requirements.
- Coordinate annual policy reviews and ensure staff adherence.
- Risk and Audit
- Maintain and update the organisational risk register for quarterly Board review.
- Support internal audits and external compliance checks.
- Develop and implement risk mitigation strategies.
- Operational Efficiency
- Review and streamline operational processes to improve efficiency, including IT and telephony, authorisations, filing and recruitment.
- Support budget monitoring and reporting in collaboration with Finance.
- Oversee contract management and supplier compliance.
- Reporting and Data
- Prepare governance and operational reports for the CEO and Board.
- Ensure accurate documentation and record-keeping for governance purposes.
- Be the organisation’s Data Protection Officer.
- Minute team meetings.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find the job description below. You can apply on our website, and the deadline for applications is 9am on Monday 16th March 2026.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
THINK Recruitment are working with AMR Action UK to recruit an experienced Trusts & Grants Fundraiser to help secure vital funding that will support life-changing services and research. AMR Action UK is the leading UK patient charity for Antimicrobial Resistance provides research, education and support for people affected by the condition.
This role is an exciting opportunity for a relationship-driven fundraiser to manage and grow a portfolio of charitable trusts and foundations. Working remotely as part of a smalland collaborative fundraising team, you will play a key role in developing compelling funding proposals and building long-term partnerships with funders.
The Role
The Trusts & Grants Fundraiser will be responsible for developing and delivering a trusts and foundations income stream, identifying new funding opportunities and nurturing relationships with existing supporters.
You will research prospective funders, craft persuasive applications and proposals, and manage reporting requirements to ensure strong stewardship of grant funders.
Key Responsibilities
- Research and identify new grant-making trusts and foundations aligned with the charity’s mission
- Develop and submit high-quality funding applications and proposals
- Manage and grow a portfolio of existing trust and foundation supporters
- Build and maintain strong relationships with funders
- Prepare compelling impact reports and funding updates
- Work collaboratively with internal teams to gather project information and outcomes
- Maintain accurate records of applications, income and reporting deadlines
About You
You will be a confident communicator with strong written skills and a proven track record of securing income from trusts and foundations.
You will bring:
- Experience securing income from charitable trusts and foundations
- Excellent proposal and report writing skills
- Strong research and prospecting abilities
- The ability to manage multiple applications and deadlines
- A proactive and organised approach to relationship management
- A passion for improving health outcomes and supporting charitable work
What’s on Offer
- Permanent, full-time position
- Remote working (UK-based)
- Opportunity to make a meaningful impact within a health-focused charity
- Supportive and collaborative fundraising team
We are seeking a talented and experienced Marketing Officer to join our Innovation and Insight Team within the Giving Directorate. In this role, you will be responsible for managing, developing, and implementing a comprehensive communications strategy to support the directorate's work, ensuring effective promotion of giving and fundraising initiatives. As part of this you will be tasked with creating campaigns and reports, working with external design firms, or developing resources internally to ensure wide ranging impact.
You will also provide marketing and communications consultancy for Dioceses, Giving Advisors, and Churches, predominantly within the context of the Parish Share Project.
You will work collaboratively across the whole Giving Directorate, collating resources, case studies, and potential messaging opportunities to weave into wider strategic communication, either through our own channels or in partnership with the Communications and Digital Communications teams.
This is a remote fixed-term role till 31 December 2028 with a possibility of extension funding dependent.
Responsibilities
- Lead the development and execution of a strategic communications plan for the Giving Directorate.
- Deliver comprehensive communication to key stakeholders including Giving Advisors, Dioceses, and Churches, through, but not limited to, the management of Directorate websites and digital platforms.
- Create and manage marketing campaigns to promote giving and fundraising across the Church of England (e.g. Generosity Week)
- Develop and share a bank of case studies and examples of local impact, sharing the stories of what's happening on the ground.
- Act as a marketing consultant for the Parish Share Project, assisting dioceses in their communication with churches.
- Collaborate with the Communications and Digital Communications departments particularly, as well as other NCI departments, to align directorate efforts with the wider organizational strategy and to utilize national communication channels for Giving marketing campaigns.
- Alongside directorate members, partner with external agencies on joint campaigns (e.g. Farewill)
- Partner with the Senior Data Analyst, to conduct market research and analyse data to inform marketing and communication strategies.
- Build and maintain strong relationships with key stakeholders, including Giving Advisors, Churches, Cathedrals, and Dioceses. This will also incorporate the development of a new customer service portal.
- Stay updated on industry trends and best practices in marketing and communication.
- Oversee the production of marketing materials, ensuring brand consistency and high-quality output, including the maintenance and creation of directorate brands and sub-brands and associated resources (e.g. powerpoint templates, promotional flyers)
- Provide regular reports and insights on campaign performance and make data-driven recommendations for improvement.
- As part of the wider Directorate output, provide presentations where necessary to key-stakeholders including General Synod, Diocesan Consultation Forum, and the Giving Advisor Network.
- Offer support and training to members of the directorate and the wider giving network in how to adapt and utilise national resources.
- Support the Giving Directorate in achieving its goals and objectives through effective communication and marketing.
Your job description is intended to reflect your main tasks and areas of work, but is not exhaustive. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your banding and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.
About You
As part of the Innovation and Insight Team you will be energised by trying new things, having assumptions questioned, and being open to approaches that stretch you. You will enjoy hearing and engaging others, particularly those working on the ground in Churches. You will have a love for story-telling, for sharing good news with the world, and will want to have an impact on the culture you speak into.
Essential
Knowledge/Experience
- Minimum of 5 years of experience in a marketing or communications role, preferably in a non-profit or faith-based organization.
- Proven track record of developing and implementing successful marketing campaigns.
- Experience of website and digital platform management
- Ability to influence through communication and stakeholder management
- Proficiency in using marketing automation tools and analytics software.
- Experience in brand management and ensuring brand consistency across various platforms.
- Engagement with AI technologies and openness to the growing opportunities in this field
Skills & Abilities:
- Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences.
- Strong project management skills and the ability to work independently and as part of a team.
- Proficiency in digital design and communication software
- Ability to work collaboratively and build positive relationships with internal and external stakeholders.
- An adept story teller, able to share more than just the facts, delivering the heart of a story to the listener.
Qualifications & Training:
- Bachelor's degree in Marketing, Communications, or a related field, or alternative relevant experience.
Desirable
- Knowledge of fundraising principles and best practices
- A passion for the mission and values of the Church of England.
- Comprehensive understanding of Adobe Creative Cloud software
- Experience of utilising AI technology in the workplace
Success in the role demands good understanding of the devolved nature of the Church of England, and the ability to work effectively across it. The post-holder will be expected to develop material and presentations that are consistent with Christian principles and theology, and as such, should be a member of the Church of England, or in sympathy with the mission and ethos of the Church.
The role may require travel throughout the UK and may also require occasional work on weekends. The role is based within a remote team and weekly travel can be expected during high delivery periods. The role is not based at Church House, but you will need to attend some meetings and training at Church House, and so must be willing to travel to London 1-2 times per month.
Closing date for applications is 9 March at 23:55.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Dataro are looking for a Partnerships & Marketing UK Manager to help grow their presence across the UK charity sector. This is a varied role that combines partnership development with hands-on marketing and events delivery, making it ideal for someone who enjoys building relationships, spotting opportunities, and turning ideas into action.
Around 70% of the role will focus on partnerships and new business growth; identifying and developing collaborations that build pipeline and raise Dataro’s profile across the UK. The remaining 30% will focus on delivering marketing activity and events on the ground, from conferences and webinars to partner activations and community engagement.
You’ll work closely with Dataro’s global marketing and partnerships team, with access to the tools, systems and support needed to make things happen. While the role sits within a global team, this position will play a key part in shaping and delivering activity specifically for the UK charity market.
This role could suit people from a range of backgrounds. You might currently be working in corporate partnerships, marketing, partnerships, data, or events within a UK charity, or in a technology or service provider that works with the nonprofit sector. What matters most is that you understand how strong relationships translate into income and impact, and that you’re comfortable taking ideas from concept through to delivery.
Importantly, you don’t need to meet every single element on the person specification to apply. If you have experience building partnerships, running sector-facing marketing activity, or working closely with charities - and you’re someone who enjoys spotting opportunities and making things happen - we’d love to hear from you.
This is a great opportunity to join a growing organisation that still retains the energy and ownership of a startup environment, while working with charities across the UK to help them strengthen their fundraising and supporter engagement.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment via the contact info in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
If you need assistance with downloading the pack, please scontact THINK Recruitment and our team will support you.
Timeframes
Closing date for applications: Midnight 24th March
Virtual interviews – Tuesday 1st or Wednesday 2nd April
We are currently seeking a dynamic and experienced Director of Housing to lead our supported housing services nationally and help shape the next stage of our growth.
As Director of Housing, you will provide strategic and operational leadership across all of Life’s supported housing services. This is a key role within the Senior Leadership Team, responsible for ensuring our housing provision is high‑quality, compliant, safe and truly centred around the needs of our clients.
You will lead our national Housing Strategy, drive service improvement, ensure regulatory compliance, support organisational growth, and champion a culture of compassion, accountability and high performance.
Key Responsibilities:
Strategic Leadership & Growth
- Develop and deliver a national Housing Strategy aligned to Life’s vision and mission.
- Identify housing development and expansion opportunities, including partnerships with local authorities and commissioners.
- Support organisational business planning and future growth.
Regulatory Compliance & Governance
- Ensure full compliance with housing legislation and regulatory requirements including the Social Housing (Regulation) Act, HHSRS, safeguarding and Health & Safety.
- Lead regulatory audits, inspections and risk management.
- Provide assurance on compliance and viability to the CEO and Trustees.
Service Quality & Client Experience
- Embed a client-centred, compassionate approach aligned with Housing Ombudsman principles.
- Oversee effective complaints management, learning reviews and client feedback systems.
- Ensure properties and services meet high standards of safety, warmth and comfort.
Operational Leadership
- Lead housing management, income recovery, voids, repairs and maintenance, compliance and tenancy sustainment.
- Ensure effective escalation of tenancy breaches and safeguarding practices.
- Work closely with Life’s Helpline services around referral and allocations.
Financial & Asset Management
- Oversee rental income, arrears, void control and financial performance.
- Manage contracts, grants and local authority funding.
- Ensure major works, planned maintenance and statutory compliance are delivered effectively.
Leadership & People Management
- Lead and support Housing Managers, support teams and frontline workers.
- Foster a positive culture of accountability, inclusion and high standards.
- Support staff development and performance.
Partnership Management
- Build strong relationships with local authorities, property professionals, contractors, funders and other key partners.
- Represent Life at external forums and sector networks.
About you:
Essential
- CIH Level 5 (or equivalent) qualification
- Senior leadership experience in supported housing, social housing, or homelessness services
- Strong knowledge of housing law, tenancy management and regulatory compliance
- Understanding of Housing Ombudsman standards and consumer regulations
- Experience in strategic planning, service development and organisational growth
- Budget management and financial performance experience
- Experience with property maintenance, asset management and compliance
- Strong safeguarding knowledge
- Excellent leadership, communication and stakeholder management skills
- UK driving licence and access to a car
Desirable
- Experience supporting vulnerable women or family services
- Charity/third sector leadership experience
- Experience securing funding or development partnerships
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values :
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £45,750 per annum
Hours: 32 hours per week
Location: Home based with extensive travel across the South of England
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
- Are you motivated by hitting income targets and building lasting partnerships?
- Do you enjoy turning conversations into opportunities and ideas into income?
- Are you ready to play a direct role in driving revenue growth in the education sector?
Then this could be the role for you.
We are looking for a Business Development Officer to drive revenue growth at Learning on Screen—the UK’s leading charity for moving image in post 16 education. This is a revenue focused role for someone who thrives on relationship building, enjoys closing deals, and is motivated by delivering clear income targets. You will play a key role in growing and diversifying our income through sales, partnerships, and sponsorships, contributing directly to our strategic ambitions.
Role overview
- Job title: Business Development Officer
- Salary: £28,000 (£35,000 FTE)
- Hours: 28.8 hours/week (4 days, 0.8 FTE)
- Contract: Permanent
- Location: Remote
- Reports to: Chief Revenue Generation Officer
What you will be doing
- Selling our products and services (including memberships, subscriptions, and courses) to meet income targets
- Researching, identifying, and converting new leads across the education sector
- Supporting the development of sponsorship and partnership opportunities with external collaborators
- Building and maintaining strong stakeholder relationships to maximise value, engagement, and income performance
- Creating compelling proposals and resources to support income-generating initiatives
What we are looking for
- Experience in B2B sales, partnership development, or commercial (ideally in the non-profit or education sectors)
- A confident communicator with excellent writing and presentation skills
- Someone who is proactive, target-driven, and able to manage multiple priorities
- A collaborative mindset and the ability to engage with a wide range of stakeholders
- Strong data awareness, able to monitor performance and spot opportunities
This is a great opportunity to grow your career in a supportive, ambitious, and flexible environment while contributing to our mission of transforming education through the power of moving image and sound.
About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.
How to Apply:
Interested candidates are invited to submit the following documents via the 'apply' button below:
- Your CV
- Cover letter outlining your relevant experience and qualifications
- Completed equality and diversity monitoring form
Application Deadline: Tuesday 10th March 2026 by 12pm.
Interviews: W/C 16th March 2026.
Please note that this is a part-time, permanent position. The job description is subject to occasional amendments and not considered part of the employment contract. Flexibility is required within the broad scope of the role.
Learning on Screen is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive and diverse workplace.
Unfortunately, we are unable to consider any applications received after the deadline.
We are on a mission to empower post-16 education worldwide.


The client requests no contact from agencies or media sales.
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. They are now seeking a senior corporate partnerships specialist to lead Acorns’ newly formed Partnerships Team, which combines corporate new business, account management and community income streams.
A member of the Fundraising Leadership Team, the role will be responsible for securing and managing high-value strategic partnerships with businesses while simultaneously driving engagement with local community groups, education partners, and faith groups, ensuring clear tiering, structured pipeline progression and robust income performance.
The role will also act as Partnerships lead for the upcoming £5m fundraising appeal, co-canvassing alongside the Head of Philanthropy and executive leadership, and mobilising corporate and community networks around key campaign moments.
As Head of Partnerships, you will:
- Report to the Associate Director of Fundraising and line manage a team of four (Senior Business Development Manager (Corporate), Senior Corporate Partnerships Manager Senior Community Partnerships Manager, Partnership Engagement Officer)
- Form part of the Fundraising Leadership Team, with shared accountability for strategic decision making, compliance and cross-directorate working
- Lead and integrate Corporate and Community fundraising into a cohesive partnerships strategy aligned to the wider Fundraising Strategy
- Design and implement a three-year corporate and community income plan, with full budget and forecasting responsibility
- Conduct an audit of current partnerships activity, pipeline and resource allocation to ensure effort aligns to regional and national potential
- Lead corporate new business acquisition, securing multi-year strategic partnerships, Charity of the Year agreements, cause-related marketing, sponsorship and stock generation partnership
Essential skills and experience:
- Strong corporate fundraising background within a charity setting
- Proven track record of securing six-figure corporate gifts
- Experience managing and motivating teams to deliver robust income targets
- Experience designing strategies, annual plans and budgets and adapting them as required
- Strong knowledge of the corporate landscape, regionally and ideally nationally
- Confidence leading high-value pitches, negotiations and senior stakeholder engagement
- Experience of forecasting, reporting and managing income performance
- Strong working knowledge of CRM systems and fundraising compliance
Desirable:
- Experience across both local AND national corporate partnerships
- Exposure to community fundraising or engagement programmes
- Experience working on appeal boards or high-value campaign activity
Employee benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Hybrid working with 2dpw at preferred location (Birmingham, Worcester or Walsall).
When applying via CharityJob, please ensure that your CV reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Apply by Thursday 12th March.
Round 1 interviews – Tuesday 24 March & Wednesday 25 March
Round 2 interviews – Tuesday 31 March and Wednesday 1 April


