Customer service volunteer roles in central london, greater london

Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?

PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.

By becoming a charity shop volunteer with PDSA you will:

• Gain retail experience
• Develop new skills and boost your CV
• Meet new people
• Support your local community
• Donate your current skills and knowledge
• Have fun
• Be part of a friendly team

Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.

On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.

Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing

We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket. 

We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.

Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. 

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks. 

About Access Academia

Access Academia is the charitable umbrella which was created out of the creation of the student-led publication, the Journal of Intersectional Social Justice. When Journal of Intersectional Social Justice (JISJ) was created, there were not any expectations for the project to be any more than that: a student-led academic publication. However, as it rolled on, attention for the project widened and it began to cover other topics and get involved in other realms of knowledge sharing, activism, and content creation. The creation of the seminal Access Series on the Intersections blog springboarded the idea for the JISJ to turn into something much more than a simple academic publication. Now as we have restructured the JISJ into Access Academia, we are finalising our official registration as a charitable incorporated organisation (CIO) in the UK. 

Our core purpose is to Make Academia More Accessible. We plan to accomplish this by many different avenues, as obviously it is a very wide-ranging goal! The main ways we plan to do this are through encouraging Open Access academia and knowledge sharing through the Access Series, expanding the themes covered on Intersections with additions such as Mental Health Mondays and Colonialism in Subject, creating accessible content across our social media platforms which encourages truthful and accurate knowledge sharing and activism, running research events to encourage students to publish and interact with academia, covering inside stories of academia, running student engagement programmes to try and make academia less of an Ivory Tower, and much more!

What is a Volunteership?

A volunteership is a unique hybrid opportunity that combines elements of volunteering and interning. Participants commit to working with a charity or nonprofit organization for a specified period of time, fulfilling a set of responsibilities and expectations. In return, they gain valuable experience, receive a letter of recommendation, and are offered LinkedIn endorsements. Additionally, they may have the chance to continue working with the charity through future hiring cycles as long as they remain a student. This experience provides both personal fulfillment through giving back to the community and professional development for future career opportunities.

Volunteership: Outreach Coordinator
Duration: May to August 2025
Eligibility: Must be currently enrolled as a student

Requirements:

• Currently enrolled in an undergraduate or postgraduate program.

• Strong interest in community engagement and networking.

• Excellent written and verbal communication skills.

• Ability to craft compelling emails and messages tailored to different audiences.

• Organizational skills to track outreach efforts and meet targets.

• Comfortable using email outreach tools (e.g., Mailchimp, Google Sheets, etc.) or willingness to learn.

• Experience with or interest in nonprofit work is a plus.

• Ability to meet deadlines and manage multiple outreach tasks.

• Passion for contributing to social impact and building connections that support charitable initiatives.

Duties & Responsibilities:

• Email Outreach:

  • Meet a monthly email outreach quota, targeting potential partners and other key stakeholders.

  • Craft personalized and engaging outreach emails to build and maintain relationships with various groups.

  • Follow up with contacts to nurture relationships and drive engagement with the charity's initiatives.

• Community Engagement:

  • Assist in developing and implementing outreach strategies to expand the charity’s network and reach.

  • Help coordinate outreach efforts for specific campaigns, events, or initiatives.

  • Track responses and report on outreach success rates, identifying areas for improvement.

• Research & Networking:

  • Conduct research to identify new potential partners, supporters, or collaborators for the charity.

  • Assist with compiling contact lists and gathering relevant information for outreach purposes.

• Campaign Support:

  • Support the development of email campaigns, including drafting email copy and ensuring timely distribution.

  • Help maintain and update the charity's contact database, ensuring accuracy and compliance with privacy standards.

• Post-Event & Programme Reporting:

  • Help in post-event evaluations, collecting feedback from participants, and reporting on outcomes.

  • Assist in maintaining and updating event and programme documentation for future reference.

• Collaboration & Teamwork:

  • Collaborate with internal teams and volunteers to ensure Access Academia's message is shared correctly and consistently.

  • Contribute and attend all meetings for the Outreach & Marketing team and directions from the Director of Outreach & Marketing.

  • Meet all given deadlines on time and consistently.

What You’ll Gain:

• Hands-on experience in outreach, community engagement, and relationship management.

• Opportunities to develop communication skills, including email marketing and networking strategies.

• A letter of recommendation upon successful completion of the volunteership.

• Certification of participation at the end of the volunteership.

• LinkedIn endorsements and the chance to be considered for future hiring cycles with the charity.

This collections volunteer role involves managing all static collection tins within your local area including identifying opportunities to place a collection tin, emptying the tin and banking the money.

There is no minimum time commitment, but the role requires a level of regular commitment to ensure that tasks are completed.

Canine Partners is a registered charity that transforms the lives of people with physical disabilities by partnering them with assistance dogs. Our amazing dogs bring a greater independence and quality of life to their partners, offering support, security, companionship, and practical help with everyday household tasks.

By volunteering at Canine Partners, you contribute to something incredibly special - ‘transforming the lives of people with physical disabilities by partnering them with assistance dogs’

By volunteering you will:

• Be a valued member of our Charity
• Can work with dogs without lifelong commitment or costs associated with dog ownership
• Be able to meet like-minded people
• Gain practical experience in the field of canine care and welfare.

‘With out the continued hard work and support from our volunteers, we would not be able to provide our clients with our life changing dogs’

What we require from you

• Age 18 or over
• Access to your own transport with flexibility to visit different locations
• Polite, confident and personable manner
• Excellent customer service skills
• Excellent record keeping skills

Support and Training

• Public Liability Insurance
• Payment of expenditure such as mileage to and from a talk.
• Volunteer clothing and ID badge
• Dedicated point of contact in the fundraising team
• Guidance on cash handling
• Income monitoring sheet provided
• Access to our volunteer portal with many resources for your use.
• Invitation to join our Official Canine Partners Community Facebook Group

What is the Access Advisory Group?

We want to be able to share the Royal Air Force (RAF) story with everyone, including those living with all kinds of disability, visible or hidden. Our Access Advisory Group is a group of volunteers who meet to support and advise the RAF Museum to ensure access for all. Examples of previous areas of group input include new exhibitions to commemorate the centenary of the RAF and the access information available on our website.

What will I be doing?

• Attending meetings a few times a year, which you can opt to attend either online or on site,

• Giving the Museum your opinion and advice on matters relating to access,

• Contributing to tangible improvements and changes at RAF Museum London.

This role is perfect for you if you…

• Live/have lived with a disability or have an understanding of living with a disability, or live with dementia or are supporting/have supported someone living with dementia,

• Have an interest in museums and a commitment to making museums accessible,

• Have the ability and willingness to use your experience to help us improve access throughout the Museum,

• Are committed to attending three meetings per year either online or at the RAF Museum in Hendon.

How much time would I need to commit?

The group meets three times per year (on dates agreed in advance). You can opt to attend on site or online. Meetings last for approximately two hours and are usually held during Museum opening times (10am – 5pm). We may also send occasional emails asking for advice and opinions.

It is expected that the next meeting will take place in mid to late June 2024. Generally meetings are held every four months. Our address in London is Grahame Park Way, NW9 5LL.

 About the opportunity

This role involves supporting with events in your local area throughout the year.

There is no minimum commitment for the role. Times will vary depending on the requirements of the event. You will be provided with an event brief beforehand to ensure you are happy with the requirements for that activity.

By volunteering you will:

• Be a valued member of the Charity
• Can work with dogs without lifelong commitment or costs associated with dog ownership
• Be able to meet like-minded people
• Gain practical experience in the field of canine care and welfare.
• Have fun by joining a friendly, enthusiastic, and supportive team of volunteers.

‘With out the continued hard work and support from our volunteers, we would not be able to provide our clients with our life changing dogs’​

What is involved

• Raising awareness of Canine Partners and what we do by speaking to event attendees
• Promoting fundraising activities at the event (selling raffle tickets etc)
• Handing out leaflets, taking donations
• Set up and pack away on event day
• Passing on any leads to the Community Fundraising team

What we require from you

• Age 18 or over
• Access to your own transport with flexibility to visit various locations
• Polite, confident, and personable manner
• Excellent customer service skills
• Most opportunities require standing for the duration of the session and/or being in a busy environment. Please advise us if you have any concerns about this, and we will do our best to support you.

Support and Training

• Payment of expenditure such as mileage to and from an event.
• Dedicated point of contact in the fundraising team
• Pre-event briefings outlining the requirements of the event
• Volunteer clothing and ID badge
• Access to our volunteer portal with many resources for your use.
• Invitation to join our Official Canine Partners Community Facebook Group

Play a crucial role in shaping the future of Gateway Qualifications and support this award-winning awarding organisation in its mission to make a difference in the world of education.

Applications for this role close at 9 a.m. Wednesday 28th May 2025.

About Gateway Qualifications

Gateway Qualifications is an organisation on a mission to make a difference in the world of education. With a commitment to promoting high-quality education for all, we are a growing and passionate team that believes every individual deserves the opportunity of high-quality education. We have a strong national presence and are rapidly expanding in key areas across the UK.

We aim to bridge the gap between employers and education, especially in the context of skills and qualifications. Our organisation follows noble principles, striving for transformation and development while serving a charitable cause.

About the roles

Gateway Qualifications is a synonym of innovation and, as we approach the launch of our new 5-year strategic plan, we are seeking three new Trustees to bring their experience and knowledge to help us make it a reality.

The role of a Trustee is pivotal in ensuring we respond to any sector challenges such as post 16 funding and curriculum reviews, the new QAA Access to HE license process and policy reforms, whilst safeguarding our award-winning reputation for quality and customer service.

We also need to ensure that we remain compliant with our regulatory bodies, including the Charity Commission, Ofqual, QiW, the Quality Assurance Agency (QAA), and Companies House, while also spearheading innovative initiatives that empower learners and apprentices to attain qualifications, advance their career prospects, and transform their lives.

As a Trustee, you will collaborate closely with our executive team to further the organisation’s mission to support all learners to acquire the knowledge and skills they need to succeed in life.

Gateway does this by providing qualifications and assessment opportunities sought by employers and delivered by education and training providers.

Your wealth of skills and experience will play a crucial role in realising our strategic direction, with a heightened emphasis on product innovation, modernisation through technology and system improvements, and maintaining quality and customer focus through periods of policy and sector reforms.

This will allow us to lead national efforts in skill development and position Gateway Qualifications as a leading voice in education that works closely with providers and employers.

Who we are looking for

We are searching for individuals who are committed, passionate, and forward-thinking. While specific skills and experience are essential, what matters most is the dedication and enthusiasm to make a positive impact on the future of education.

Our goal is to ensure that students from all backgrounds are represented and provided with equitable opportunities. We are focusing on three key areas where our new Trustees can contribute their expertise most effectively. There are:

• Quality and standards
• Innovation and digital transformation
• Audit and risk

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Wednesday 28th May 2025.

Fundraising Volunteer

Thank you for your interest to become a Fundraising Volunteer at Cats Protection!

Our vision is a society where every cat has their best possible life because they are protected, cared for and understood by everyone.

We are a movement of people championing the welfare of cats. We lead society in a richer understanding of all cats and care for those that need our help.

Our Purpose is to to help people see the world through cats’ eyes

Our brand new Community Fundraising Hub is here to support you in this role, so there's never been a better time to get involved!

A bit about this role:

As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.

As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you!

What can you expect to be doing?

As a flexible role, you have the choice to be involved in the following:

• face-to-face fundraising – organising or helping with fundraising events, attending supermarket collections and monitoring collection boxes.
• online fundraising – assisting with online appeals, increasing social media engagement to maximise funds raised.
• bringing new ideas! We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life.
• engaging with your local branch and Fundraising Hub and feeling like an integral part of the team.

What are the benefits to you and the cats?

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser. You’ll also have the chance to meet new people and be part of a dedicated team of volunteers. Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.

We're looking for someone with:

• Sympathetic to cats and our values
• Happy to be part of a team of dedicated volunteers and employees.
• Flexible and adaptable to different events/activities
• Open to new ideas and ways of fundraising

Time expectation

This role is very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The well being of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

About Kith & Kids
We provide activities, opportunities, information and support for people with a learning disability or autism, their parents and siblings.
For all our projects and activities we are dependent on volunteers.

ELSP shop volunteers
Flexible timings, 4-hour time slots

We are currently looking for energetic and enthusiastic volunteers to join us in our boutique charity shop in Enfield, EN2.

Volunteers have a fantastic opportunity to help shape our members work experience placements within the shop.  You will support our members will all aspects of working in a charity shop, including using the till and customer service and spend time with them to review the skills they have learnt at the end of each shift.

What you'll do
At the shop you will be paired with one of our members with a learning disability or autism. You'll support and encourage them to complete the job/role they have been given for that specific day and encourage them to practice their social skills by interacting with the public in a polite and friendly manner.

You will also encourage them to work as part of a team and engage socially with staff and volunteers present in the shop.  You will build their confidence and encourage them to take on new challenges.

Requirements

What you need
You do not need experience. Full disability awareness training will be provided before you begin volunteering with us.
The only requirements we ask of you are enthusiasm, energy and to be open-minded.
Minimum age for volunteers is 20.

How much time?
There is no minimum commitment, however the more time you spend with our members the more you get to know them and can better support them.

What we can offer you
We can reimburse your travel expenses.
We'll also provide excellent training before you start and lots of helpful support.

By volunteering at our shop you will also:

• Use and develop your skills
• Learn something new!
• Increase your confidence
• Meet new people and make friends
• Gain experience for (other) work
• Give something back to the community
• Do something fun and satisfying in your spare time
• Challenge yourself
   

What about training?
Volunteers must attend training and complete a free DBS check before you begin volunteering.

This is a great opportunity to get to know everyone at Kith & Kids: your fellow volunteers, some of our members you will be working with, and gives the opportunity to develop some new skills and expand your knowledge in our workshops.

Topics we cover include:

• Communication
• Autism
• Supporting emotions
• Safeguarding
• Creativity & Participation
• Epilepsy
   

When do I need to come?

Volunteers must attend training and complete a free DBS check before taking part.

We'll be running face-to-face training in north London starting on the 24th May with lots of other dates to choose from.

In the meantime, we'll be meeting volunteers online from mid-April.

Training will take place in North London – once we have met you online for a chat, we will send you confirmation of our training venue details.

Are you a local resident in the City of London or can easily commute to central London?

If yes - please join our team of Gallery/Exhibitions Assistants at the Elitha's by NIAS Art Gallery. This is a valuable opportunity to improve or enhance your curation, networking and retail merchandising expertise.

Our ideal assistants are reliable, well presented, have a positive attitude and are always keen to learn, share and take on new ideas.​

Job Summary
Job Title: Gallery  Assistant
Salary: Voluntary
Working Hours: Tuesday – Saturday, 10am – 6pm (Flexible shifts)
Reporting to: Team Leader
Location: NIAS Creative Campus, Holborn, London

The NIAS Gallery is a part of the NIAS Creative Campus projects. The Gallery offers experienced local artists, upcoming artists and collectors opportunity to exhibit their works within prestigious city centre locations. NIAS Creative Campus  creates accessible community spaces by turning abandoned commercial properties to temporary useful purposes, for the benefit of creatives and young entrepreneurs. It also facilitates access to premium spaces for creative performers to hone their craft.

We are currently recruiting for two Gallery/Exhibitions Assistants to support our latest artists' led exhibition series in the City of London EC1.

Main responsibilities:

• Provide quick and accurate responses to enquiries by artists and visitors
• Providing assistance to the Coordinator and Artists, including; booking artists, courier companies and other logistic companies to facilitate the exhibition
• Promote the exhibition across all social media platforms
• Assisting with curation/creative decisions & creating promotional materials
• Ad-hoc duties at exhibition; managing guest list, showing guests to exhibition, help with setup and dismantling exhibits, photographing exhibits, etc
• Update marketing and listing information on websites, google, online auction sites, etc
• Any other relevant duties in support of the operations of the gallery

Requirements:

• Have an interest in pursuing a career in events, logistics and fine art
• Have excellent attention to detail and be organised
• Work well in a multi-tasking environment
• Excellent customer services skills
• Having a proficiency with wordpress and/or Adobe Suites
• Amateur photography & social media promotion skills
• Strong written and verbal communication skills (English language)

What we are offering:

• Travel Expenses
• Reasonable Lunch Expenses (after probation period)
• Industry links
• Opportunity for growth through our training and development programme
• Potential for career mentoring by experienced staff

• Day/Evening shift

Work Location: In person

Reference ID: ElithasByNIAS0325

Fundraisers wanted to support East London Waterworks Park in developing and implementing our fundraising strategy.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for fundraisers to contribute to our community-led fundraising strategy, to develop relationships with funders and to write funding applications. 

You would join our fundraising circle, which coordinates our fundraising efforts. It is currently exploring grant opportunities and developing relationships with businesses and other funders. We meet online on Google Meet and volunteers complete agreed tasks remotely. 

If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you. 

We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers. 

We would also love to hear from potential volunteers without experience but with transferable skills.

East London Waterworks Park is an exciting and ambitious project. Without funding we won’t be able to make it happen, so you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.

JOB TITLE: Volunteer Assistant Coordinator
REPORTS TO: Volunteer’s Coordinator or Program Manager

ABOUT SOLACE INTERNATIONAL

At Solace International, we are dedicated to empowering communities and driving meaningful change through impactful programs and initiatives. Our charity workers are the foundation of our mission, and the Assistant Coordinator plays a crucial role in supporting a committed team of volunteers who contribute to the success of our organization.

We are seeking a passionate, organized, and dynamic individual volunteer to assist with all aspects of volunteer management, including recruitment, training, scheduling, and ongoing support. This role ensures a positive and enriching volunteer experience while aligning with the organization’s mission and objectives.

JOB SUMMARY

The Volunteer Assistant Coordinator will support the Volunteer Coordinator in the recruitment, onboarding, management, and engagement of volunteers. This role involves building strong relationships with volunteers, coordinating their activities to support programs and events, and maintaining efficient administrative systems to enhance volunteer operations.

KEY RESPONSIBILITIES

• Assist in recruiting, onboarding, and training volunteers.
• Maintain volunteer schedules and ensure adequate coverage for programs and events.
• Act as a liaison between volunteers and staff, ensuring alignment with organizational goals.
• Support and oversee volunteer activities during programs and events.
• Maintain accurate volunteer records and assist in reporting on program impact.
• Help implement volunteer recognition programs and improve engagement.

WHAT WE’RE LOOKING FOR

Skills and Competencies:

• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Attention to detail and problem-solving skills.
• Ability to work independently and collaboratively as part of a team.
• Strong proficiency in spoken and written English.

Personal Attributes:

• Passion for volunteerism and community service.
• Friendly, approachable demeanor with a commitment to creating a positive volunteer experience.
• Flexibility to work evenings and weekends as needed.
• Previous experience in volunteer management, customer service, or administrative roles is a plus.

WORK ENVIRONMENT

• Primarily office-based, with on-site coordination during events and programs.
• Light physical activity may be required, such as setting up event spaces or carrying supplies.

LANGUAGE PROFICIENCY

• Fluency in English (spoken and written) is essential.

HOW TO APPLY

Interested candidates should submit:

• A letter of application explaining their interest in the role.
• A current resume.
• Contact details for at least two references.

Application Process:

• Applications will be reviewed, and shortlisted candidates will be invited for an initial online interview.
• Successful candidates will proceed to a face-to-face interview (or an alternative arrangement for overseas applicants).

Fundraising Volunteer

Thank you for your interest to become a Fundraising Volunteer at Cats Protection!

Our vision is a society where every cat has their best possible life because they are protected, cared for and understood by everyone.

We are a movement of people championing the welfare of cats. We lead society in a richer understanding of all cats and care for those that need our help.

Our Purpose is to to help people see the world through cats’ eyes

Our brand new Community Fundraising Hub is here to support you in this role, so there's never been a better time to get involved!

A bit about this role:

As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.

As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you!

What can you expect to be doing?

As a flexible role, you have the choice to be involved in the following:

• face-to-face fundraising – organising or helping with fundraising events, attending supermarket collections and monitoring collection boxes.
• online fundraising – assisting with online appeals, increasing social media engagement to maximise funds raised.
• bringing new ideas! We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life.
• engaging with your local branch and Fundraising Hub and feeling like an integral part of the team.

What are the benefits to you and the cats?

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser. You’ll also have the chance to meet new people and be part of a dedicated team of volunteers. Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.

We're looking for someone with:

• Sympathetic to cats and our values
• Happy to be part of a team of dedicated volunteers and employees.
• Flexible and adaptable to different events/activities
• Open to new ideas and ways of fundraising

Time expectation

This role is very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The well being of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

ENGINEERS/MAKERS

Across the UK, our 60+ local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Engineer/Maker volunteers are at the very heart of what our local branches do. They use their practical skills and creativity to help people with disabilities live fuller and more independent lives.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

• Designing and making pieces of equipment for individuals with specific needs

• Using your practical skills working with metal, wood, plastic, or electronics (or a combination of them)

• Attending a monthly meeting of the local branch.

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

Essential

• Practical experience in working with one of the above materials

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

Desirable

• Access to your own tools and workshop (or can access theses)

• Able to drive or have good transport links

You’ll also need to complete the induction checklist and some online training, as well as a DBS check.

Description

Would you like to volunteer in a customer facing role at RNIB's Products for Life Store in London? Could you be the welcoming face of RNIB? Do you have good communication skills and enjoy meeting and helping people? We need friendly, enthusiastic people like you to give visitors to our Products for Life Store the best possible experience when they come to us for information about our products and services or general enquiries. Products for Life Store consultations are a great way of customers finding out about the products that RNIB offers, and give customers the chance to try and view products.

The role involves welcoming customers and assisting customers to view and try products before they buy, recording purchases on the till (training will be provided) and some admin tasks such as using excel, checking stock lists and processing payments.

We are looking for volunteers with a welcoming and friendly nature, who enjoy interacting with customers and have some experience of Microsoft Office and Excel.

The Products for Life Store is a friendly and supportive team and ideally, you will have some flexibility to fit in with the needs of the Products for Life Store.

How often will I be needed?

• 1 Days per Week

Key requirements

• This role requires 1 reference.

Location

Region

• Greater London

Additional location information

• The Grimaldi Building, 154a Pentonville Road, London, N1 9JE. A five to ten minute walk from three nearby train stations: King’s Cross, Euston and St Pancras International.