Customer service volunteer roles in england

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Fancy being a fundraising ninja without ever asking for donations?

We’re on the lookout for Collection Box Coordinators across the UK to help us drop off and pick up Marie Curie donation tins. You just drop them off, pick them up, and make sure every penny gets to where it matters.

What you'd be doing:

• Place collection tins in shops, cafés, pubs, gyms etc.
• Swing by to collect and bank the donations often
• Keep tabs on each box’s location and earnings like a fundraising detective.
• Build friendly relationships with venue staff.
• Spot new locations where a tin could could thrive.
• Spread the word about upcoming events and campaigns.

Why you'd be a great fit:

• Polite and organised
• 2-4 hours a month spare
• Self-motivated
• Familiar with your local area

What you gain:

• Quick training and ongoing support
• Travel expenses covered
• Access to discounts on shopping, travel and more
• Marie Curie Shop Loyalty Card

Drop it off, pick it up, change lives of those in your community

Purpose of role 

We're on a mission to grant magical wishes and create lasting memories for seriously ill children and their families. Join us in the office to help us manage our admin and provide the best support for our donors. This role requires you to be in the office either Monday or Thursday. 

Main Tasks: 

• Assisting with day-to-day customer care of fundraising activities as required by the team, e.g., managing incoming emails and telephone calls, helping with post, counting money etc.
• Helping to write letters and handwritten thank you cards to supporters.
• Helping to manage event guest lists and other admin tasks related to our special events
• Sending out fundraising materials as requested by supporters.
• Managing deliveries of items as they arrive in the office.
• Sorting fundraising materials in our storage space
• Updating and maintaining the CRM database where needed (training provided and open to people who would prefer not to use a database
• Creating materials using Word, PowerPoint or other software
• Any other admin tasks that will help the team manage workload

What skills do I need to have?

Experience of delivering good customer service and/or administration in a voluntary or paid capacity – or the desire to learn new skills

• Experience of using Microsoft Office, including Word and Excel, email, and the Internet for research purposes.
• Ability to communicate effectively, both verbally and in writing.
• Managing data.
• Organised with good attention to detail.

Why volunteer with us?

• Make a real difference: Witness the impact of your support firsthand as you spread joy and raise awareness. 
• Join a supportive community: Be part of a friendly and passionate team, connecting with people who are driven to make more wishes happen. 
• Gain experience and a great way to get involved in the charity sector. 
• Enjoy flexible opportunities: volunteer at times that fit your schedule and interests, volunteering as much or as little as you like. 
• Meet new people from different backgrounds.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

FareShare Merseyside redistributes quality surplus food to over 232 community-based organisations who are working with vulnerable people across the region and parts of North Wales. We are keen to expand our reach, actively looking to recruit charity members who want to help us in our Warehouse, Vans, and Kitchen.

Volunteering with FareShare Merseyside

Our volunteers are at the heart of our service, with an amazing team of almost 100 volunteers, who ensure quality surplus food reaches those most in need in all communities in our region.  As a thank you for their support, we hold regular wellbeing social events and offer pathways onto our employability program.

Why we need you:

This role is vital to the work of FareShare, ensuring that food is safely delivered to our Community Food Members or collected from our food suppliers.  A standard driving licence is all you need to deliver our food once or twice a week to children’s clubs, homeless hostels and refuges in your area.

What will I be doing?

• Safely driving vans to deliver and collect food 
• Representing FareShare in a courteous and professional manner at all times  
• Completing all relevant paperwork  
• Planning routes, sorting food, picking orders, loading and unloading.  
• Carrying out routine checks on the vans, taking responsibility for the vans throughout the day and reporting accidents or damage to the van or other vehicles 
• Assist in the maintenance of the vans including cleaning

What we need you to be:

• Minimum of 18 years old and hold a full, clean driving licence
• Confident to drive a medium-sized van (experience is preferable) 
• Good at map reading and/or able to use a Sat Nav system 
• Positive, friendly and personable, able to interact well with different people
• Enthusiastic about tackling food waste and/or food poverty 
• Able to perform physical tasks including lifting and loading 
• Good with numbers, identifying different foods, writing clearly 
• Able to work effectively and use your initiative in a fast-paced environment
• Able to work well in a team and on your own  
• Able to follow FareShare’s policies & procedures 
• Flexible – there may be times when we ask you to help on other projects/tasks 

What will I get out of it?

• An active and sociable role
• Development of skills such as route planning, organising and communication skills
• Support and supervision from the Regional Volunteer Manager  
• An induction and training for the role  
• Reasonable travel expenses and a free lunch 
• A fun and friendly place to work 
• The opportunity to take on new challenges  
• A work reference for those who have satisfactorily committed to at least 3 months 
• The opportunity to support a great cause and give something back to your community 

Yorkshire Cat Rescue - Charity Shop Volunteer

Why Join? Combine cat rescue support with community interaction in our vibrant charity shops!

Aims & Expectations:

Raise funds through retail, create friendly shopper experiences.

Tasks & Responsibilities:

Sorting donations, pricing, serving customers, housekeeping, restocking.

Role Boundaries:

No pricing beyond guidelines; no handling cash totals alone. No pressure to carry out all aspects of shop keeping - you choose what tasks you are happy and comfortable doing (i.e. manning the till, sorting and preparing donations for the shop floor, replenishing stock on the shop floor, helping design the window displays to enhance our customers’ experience).

Key Policies: Retail health & safety, cash handling, customer service principles.

Role Support: Report to the Shop Manager, induction and training provided.

There are always friendly and approachable staff members on site that will assist volunteers in everything they do.

Expenses: Pre-approved travel reimbursed with receipts.

Success Measures:

Neat store, sales targets met, smiley customers.

Location & Hours:

We have shops in Skipton, Brighouse, and Halifax.

Flexible shifts to suit individuals.

Behaviour & Adherence to code of conduct. Smart casual clothes, volunteer badge

Dress: comfortable shoes.

Skills & Specs: Essential - friendly, reliable, willingness to follow instructions.

Desirable - retail experience.

Mission Fit: The Yorkshire Cat Rescue shops exist to support the charity, with all profits going directly to cat care and welfare. By helping in one of our shops, you are helping cats in need.

We’re committed to giving you:

● Inclusivity – All welcome, regardless of background.

● Flexibility – Fitting volunteering around your life.

● Impact – Seeing cats thrive.

● Connection – With cats, staff, and other volunteers.

● Balance – No overcommitment - just what suits you.

● Fun – Builds positive memories and relationships.

● Voluntary Choice – You choose your level of involvement.

● Meaning – Aligned with your values and passions.

Other Opportunities

In addition to the role above, Yorkshire Cat Rescue has a range of volunteer opportunities available. It’s also possible to combine some volunteer roles. Ask a member of staff for further information about other areas of the charity you can get involved in.

Ready to Join Us?

If you are wanting to volunteer in a specific shop, please feel free to pop in for a chat.o

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Why We Want You

People consistently tell us that meeting others living with Parkinson's is the most important support they want locally. Volunteers run Parkinson's Cafes to provide an informal way of doing just that for a couple of hours each week. As a Cafe Volunteer, you'll support the Cafe Coordinator to help the monthly cafe run smoothly.

What You Will Be Doing

You will meet and greet attendees, keeping an up-to-date list of names. With other volunteers, you'll think of creative ways to add interest and value to the café sessions, such as arranging visits from relevant local health professionals. You'll arrive early, helping to get the venue ready, and packing down as needed once people have left. You will also help to serve refreshments or show attendees where they can purchase theirs.

The Skills Yo Need

You'll need to be warm and friendly, a good communicator, and open to working and interacting with a range of people. Being patient and empathetic is crucial in order to deal with sensitive issues and topics. Additionally, you should be motivated and reliable to ensure the coffee sessions run smoothly.

What's In It For You

You'll meet new people, forging friendships and connections in your area. You'll be supporting your community, knowing that thanks to you, people affected by Parkinson's have vital support. We'll support you to learn more about Parkinson's, and you'll be able to develop your organizational and communication skills.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

 What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

East London Waterworks Park is looking for volunteers to lead social media and content creation for communications and campaigning for our community-owned park.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for social media and content creator leads to participate in our community-led working group who are promoting public awareness and support of the project. 

There is opportunity to lead on projects across communications, content creation, social media, PR, newsletters, film, podcasts or any other channels of interest, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You will be at the forefront of our digital strategy to create a huge new biodiverse park and natural swimming ponds. We’re looking for creative and strategic thinkers who can craft compelling narratives and visually stunning content. You should have a deep understanding of social media platforms and analytics tools to measure and optimize our campaigns. Your ability to build and engage with online communities is crucial, as is your skill in managing media relations. We value individuals who are passionate about our mission and can bring fresh perspectives and innovative ideas to the role. You will be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your strategic content creation will be instrumental in fostering a strong connection between our community, the park, and its biodiversity. Your input will help us craft compelling narratives that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability.

London City Mission (LCM) shares the gospel alongside the local church of London, equipping everyday Christians to lovingly bring a message of hope in Christ to those least likely to hear it.

Webber Street is LCM’S Day Centre for people who are homeless - based just around the corner from Waterloo station. We welcome up to 70 guests a day - we seek to give them not only relief from life on the streets, but also help in taking the first step out of homelessness.

We also seek to meet the emotional and spiritual needs of guests, as well as the physical ones, to help restore some of the dignity that life on the streets has taken from them and to share the life-transforming news of Jesus!

Role Description:

Morning Volunteer (Mondays to Thursdays 8:00-12:30)

This role involves serving our guests breakfast at our morning sessions when we usually have around 60-80 guests each session. Our volunteers come from many walks of life, backgrounds and church traditions, we want to make the best use of your gifts to connect with all of our guests and provide relevant support to them.

No. of volunteers required:  3 each morning

Afternoon Volunteer (Mondays to Thursdays 13:00-16:00)

You can also join us in helping at our weekly afternoon sessions when we have a smaller number of guests. Perhaps you have a gift of listening and coming alongside others; maybe you have artistic gifts where you can come up with new ideas for art and crafts activities and taking the lead in making these happen; maybe you have the skills to help the men with their CVs; maybe you like to show hospitality in welcoming our guests or have a heart serve drinks and refreshments; you can also join or be the lead of our weekly Bible Group.

Our weekly afternoon schedule are as follows:

Mondays- Arts group

Wednesdays- Bible group

Thursdays- Drop in (fortnightly)

No. of volunteers required:  2 each afternoon

Women only space (Fridays 9:00-12:30)

This is a designated safe space for women guests which operates once per week at our centre.  You can join our team if you would like to support our women guests.

Note: This is for female volunteers only

Centre Team

This role involves supporting the centre practically by working in our clothes store, assisting in the kitchen, and doing other practical jobs around the building such as maintenance. It's a hands-on type of role but a vital part of the ongoing ministry of Webber Street.

General Tasks

The role of volunteers at Webber Street Day Centre is to welcome and care for our guests from homeless communities. You will help to ensure smooth operation of the Day Centre by preparing the space and leaving, to help with respective activities based on its weekly programme. Specific duties will include some of the following:

Morning sessions:

o Meeting and welcoming the people who come to Webber Street Day Centre

o Assisting our staff and other volunteers in preparing the room for our guests and leaving it clean and tidy at the end of the session

o Socialising and chatting with those who attend

o Having gospel conversations with our guests

o Praying with guests at their request

o Signposting guests to where they can get help and advice

Afternoon sessions:

o Similar to the tasks in morning session, while volunteer may lead or help with art and craft activities, lead or help with bible group, welcoming guests and help with refreshments.

About You

We are looking for Christians have a compassionate heart to care for those on the margins of society and want to put their faith into action by serving.

We want to make the best use of your gifts and experience, as well as finding a time that fits with your schedule, so we’ll work with you to define how we can serve best. We have volunteers commit to come weekly, fortnightly or monthly etc.

You should be comfortable sharing your faith with guests at natural opportunities.