Customer service volunteer volunteer roles

Volunteer Role: Charity Shop & Arts Space Assistant
Location: NICOLA Arts, Wandsworth Rd, Lambeth, London
Organisation: NICOLA Arts

About Us:

NICOLA Arts is an artist-led charity shop in the heart of Lambeth. We’re more than just a shop — we’re a creative hub where local artists can display, sell, and create their work. Through our in-store exhibitions and collaborative projects, we aim to build a supportive, accessible space for creatives and the wider community.

Role Overview:
We are looking for enthusiastic and reliable volunteers to help support the day-to-day running of our charity shop and creative space. This is a varied role that combines retail tasks with hands-on support for artists and exhibitions. It's a fantastic opportunity for anyone interested in the arts, community work, or gaining experience in a creative environment.

Key Responsibilities:

• Sort, price, and label donated clothes and items
• Assist customers with queries and purchases
• Operate the till and handle payments (training provided)
• Keep the shop tidy, welcoming, and well-organised
• Support artists working in the on-site studio
• Assist with setting up and manage in-store art exhibitions and events
• Post flyers locally for promoting our new shop

What We’re Looking For:

• Friendly, reliable, and proactive individuals
• An interest in the arts, creativity, or community engagement
• Good communication and customer service skills
• Willingness to learn and get stuck in
• Previous retail or creative experience is a bonus, but not required

What You’ll Gain:

• Experience working in a unique arts and retail environment
• Opportunities to connect with local artists and creative projects
• Training in retail and event support
• A chance to make a real difference in the Lambeth community
• References for future roles or education

Time Commitment:
Flexible shifts available – we’re happy to work around your schedule. Whether you can offer a few hours a week or more, your time and support will make a big difference.

How to Apply:
To express your interest, pop into the shop or apply online

Volunteer Role

Till Volunteer

Volunteer Manager

Shop Manager

Where you will be based

Shop: Oxfam Shop Thirsk

Why we want you.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a

difference in their community. No prior experience is needed, as we provide full.

training. If you’re open to learning, enjoy working with others, and have a

passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be.

looking for work experience, the opportunity to meet new people, or keep.

active.

By volunteering with us in one of our amazing retail spaces

you will be raising essential funds for Oxfam – all whilst.

learning new skills and meeting some incredible people.

What you will be doing

Undertaking shop related tasks agreed with the Manager, for example:

Chatting to customers, giving great service on the till.

Selecting, sorting, and pricing donated stock.

Visual merchandising: creating eye-catching window and in-store displays.

Accepting donations from members of the public, speaking to the donors

and asking them a few questions.

Following clear instructions to label donations in order to maximise

income.

This role may include occasionally lifting boxes. We prioritise a safe

working environment and provide comprehensive health and safety.

training to all volunteers.

The skills you need.

We ask that you are reliable and on time for your volunteering.

Full training and support are given for this role - no prior experience is

Required.

Happy to be part of a team and collaborate effectively with others.

Happy to speak with other people, and follow instructions to complete a

task.

What's in it for you.

Some lunch and travel costs paid (speak to the Manager first to

understand what is covered)

Access to training and development

Grow your confidence and meet new people.

Flexible volunteering schedules that fit your lifestyle

Free confidential support by the Retail Trust

Possible references for future employers

Disclaimer

Additional information:

We warmly welcome everyone to apply and are dedicated to creating an

inclusive and diverse environment. If you have any particular needs,

please talk to the Manager, and we can consider possible adjustments.

We conduct ID checks for all volunteers and require one reference upon

application. If you have any difficulties providing a reference, please.

speak to a manager for assistance.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
• Access to Sense discounts and advice, including cashback and discounts on hight street brands, as well as 10% off at Sense charity shops.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

About us

Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..

Address: 26 High Street, Ware

The role in a nutshell:

Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you!What will you be doing?

Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.

How would you be supported in this role?

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.

Why do we need volunteers in this role?

Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.

Additional information:

We offer a variety of flexible shifts for volunteers.

What skills, interests or experience might be helpful in this role?

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.

Volunteer Role Retail Volunteer
Volunteer Manager Shop Manager
Where you will be based Oxfam Boroughbridge Shop
Why we want you
Please note: This role is only suitable for applicants aged
18 and over.
We’re seeking friendly, reliable individuals aged 18 or over who want to make a
difference in their community. No prior experience is needed, as we provide full
training. If you’re open to learning, enjoy working with others, and have a
passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be
looking for work experience, the opportunity to meet new people, or keep
active.
By volunteering with us in one of our amazing retail spaces
you will be raising essential funds for Oxfam – all whilst
learning new skills and meeting some incredible people.
What you will be doing
Undertaking shop related tasks agreed with the Manager, for example:
Selecting, sorting, and pricing donated stock.
Chatting to customers, giving great service on the till.
Researching valuable and vintage stock.
Visual merchandising: creating eye-catching window and in-store displays.
Photographing and listing items for the online shop.
This role may include occasionally lifting boxes. We prioritise a safe
working environment and provide comprehensive health and safety
training to all volunteers.
The skills you need
We ask that you are reliable and on time for your volunteering
Full training and support is given for this role - no prior experience is
required
Happy to be part of a team and collaborate effectively with others
What's in it for you
Some lunch and travel costs paid (speak to the Manager first to
understand what is covered)
Access to training and development
Grow your confidence and meet new people
Flexible volunteering schedules that fit your lifestyle
Free confidential support by the Retail Trust
Possible references for future employers
Disclaimer
Additional information:
We warmly welcome everyone to apply and are dedicated to creating an
inclusive and diverse environment. If you have any particular needs,
please talk to the Manager, and we can consider possible adjustments.
We conduct ID checks for all volunteers and require one reference upon
application. If you have any difficulties providing a reference, please
speak to a manager for assistance.

Volunteer Role Retail Volunteer
Volunteer Manager Shop Manager
Where you will be based Helmsley Oxfam Shop
Why we want you
Please note: This role is only suitable for applicants aged
18 and over.
We’re seeking friendly, reliable individuals aged 18 or over who want to make a
difference in their community. No prior experience is needed, as we provide full
training. If you’re open to learning, enjoy working with others, and have a
passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be
looking for work experience, the opportunity to meet new people, or keep
active.
By volunteering with us in one of our amazing retail spaces
you will be raising essential funds for Oxfam – all whilst
learning new skills and meeting some incredible people.
What you will be doing
Undertaking shop related tasks agreed with the Manager, for example:
Selecting, sorting, and pricing donated stock.
Chatting to customers, giving great service on the till.
Researching valuable and vintage stock.
Visual merchandising: creating eye-catching window and in-store displays.
Photographing and listing items for the online shop.
This role may include occasionally lifting boxes. We prioritise a safe
working environment and provide comprehensive health and safety
training to all volunteers.
The skills you need
We ask that you are reliable and on time for your volunteering
Full training and support is given for this role - no prior experience is
required
Happy to be part of a team and collaborate effectively with others
What's in it for you
Some lunch and travel costs paid (speak to the Manager first to
understand what is covered)
Access to training and development
Grow your confidence and meet new people
Flexible volunteering schedules that fit your lifestyle
Free confidential support by the Retail Trust
Possible references for future employers
Disclaimer
Additional information:
We warmly welcome everyone to apply and are dedicated to creating an
inclusive and diverse environment. If you have any particular needs,
please talk to the Manager, and we can consider possible adjustments.
We conduct ID checks for all volunteers and require one reference upon
application. If you have any difficulties providing a reference, please
speak to a manager for assistance.

Volunteer Role

Till Volunteer

Volunteer Manager

Shop Manager

Where you will be based :

Shop: Wetherby Oxfam Shop

Why we want you.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a

difference in their community. No prior experience is needed, as we provide full.

training. If you’re open to learning, enjoy working with others, and have a

passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be.

looking for work experience, the opportunity to meet new people, or keep.

active.

By volunteering with us in one of our amazing retail spaces

you will be raising essential funds for Oxfam – all whilst.

learning new skills and meeting some incredible people.

What you will be doing

Undertaking shop related tasks agreed with the Manager, for example:

Chatting to customers, giving great service on the till.

Selecting, sorting, and pricing donated stock.

Visual merchandising: creating eye-catching window and in-store displays.

Accepting donations from members of the public, speaking to the donors

and asking them a few questions.

Following clear instructions to label donations in order to maximise

income.

This role may include occasionally lifting boxes. We prioritise a safe

working environment and provide comprehensive health and safety.

training to all volunteers.

The skills you need.

We ask that you are reliable and on time for your volunteering.

Full training and support are given for this role - no prior experience is

Required.

Happy to be part of a team and collaborate effectively with others.

Happy to speak with other people, and follow instructions to complete a

task.

What's in it for you.

Some lunch and travel costs paid (speak to the Manager first to

understand what is covered)

Access to training and development

Grow your confidence and meet new people.

Flexible volunteering schedules that fit your lifestyle

Free confidential support by the Retail Trust

Possible references for future employers

Disclaimer

Additional information:

We warmly welcome everyone to apply and are dedicated to creating an

inclusive and diverse environment. If you have any particular needs,

please talk to the Manager, and we can consider possible adjustments.

We conduct ID checks for all volunteers and require one reference upon

application. If you have any difficulties providing a reference, please.

speak to a manager for assistance.

Realixo

Creating a Zero Waste World — Circular Economy Solutions for People and Businesses.

In Brazil, less than 4% of solid waste is recycled, and organic waste (50% of the total) is rarely processed properly.

Our target audience (individuals) faces several challenges: they want to compost at home but often lack the space or time to do so. They also want assurance that their recyclable waste is indeed being recycled.

For our corporate clients (restaurants, offices, factories, schools, and stores), we offer a punctual, responsible, and cost-effective service for managing organic and recyclable waste.

On the other hand, event organizers don’t want to deal with cleaning staff hired exclusively for the event, with the risk of no-shows. Moreover, they aim to provide an eco-friendly destination for event waste, both for marketing and brand positioning purposes and to comply with regulations.

Urban gardens and waste pickers' cooperatives struggle with economic sustainability.

Urban gardens struggle to market the vegetables they produce.

We offer three types of services:

1. Selective collection of recyclable and organic waste for individuals living in houses or apartments. These customers aim to adopt sustainable practices, such as composting, but often face time and space constraints. For this reason, they subscribe to a monthly waste collection service.
2. Selective collection of recyclable and organic waste for businesses, covering a wide range of establishments such as restaurants, cafés, bakeries, offices, factories, schools, stores, among others.

3. Waste management and cleaning for events of various sizes. By paying for every kilogram of organic waste the urban gardens receive for composting, we increase their income while reducing their fertilizer costs. We sell the compost produced by our urban garden partners to our clients, creating a new revenue stream for them. Soon, we will also sell the vegetables grown by our urban garden partners, helping them market their products more effectively.
By donating recyclable packaging to waste pickers cooperatives, we help them boost their earnings.
Our clients are passionate about the positive change we create in their lives and the excellent experience we provide with our operations.

Blog Writer

Volunteer Role Description (remote, unpaid)

Create engaging blog posts on topics such as:

• Sustainability
• Climate change
• Innovation for sustainability
• Circular economy
• Eco-friendly lifestyle
• Green and conscious food, and more.

You are welcome (and encouraged!) to use AI tools like ChatGPT to write and/or review your content.

Posts must be published in Portuguese — if you prefer to write in English or another language, no problem: you can use ChatGPT to translate your content accurately and naturally.

SEO knowledge is a big plus, but if you're not familiar with it yet, don't worry — we're happy to help you learn.

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

1-2 months

Are you skilled at DIY? Do you get satisfaction from fixing and maintaining things? Are you able to keep outdoor spaces tidy and presentable? We’re on the look-out for Gardener and Site Maintenance volunteers who will play a key role in keeping Blue Cross sites clean, tidy and well presented. You will be adept at working under your own initiative, with support from the team when needed.

Why we want you

Sick, injured and homeless pets have relied on Blue Cross for help since 1897. Each year, thousands of dogs, cats, small pets and horses turn to the charity’s animal hospitals, clinical and rehoming services for treatment and support. Your skills will assist us in quickly addressing issues and maintaining excellent levels of safety.

We would love you to join us and help us help more pets in need.

What you will be doing

• Maintenance including basic repairs and DIY tasks
• Some painting and decorating
• Weeding and tidying the grounds
• Identifying and completing tasks required to maintain the site

The skills you need

• Experience and enjoyment of DIY
• Some gardening knowledge and skills
• Regular commitment and reliability
• Ability to work in a team or alone
• Willingness to learn and follow Blue Cross procedures

What's in it for you

• You’ll be able to choose from a wide variety of shifts
• You’ll gain a variety of experience for your CV
• You’ll learn new/enhanced skills such as customer service, communication and team working
• You’ll meet new people and get involved with your local community
• We’ll provide you with all the training you need, including our GUEST customer service training and access to Blue Horizons, our online learning platform
• You’ll be helping more pets in need.

Disclaimer

We ask that you can ideally commit to one shift per week and are able to volunteer at a Blue Cross site. You need to be 18 or over for this role. Blue Cross holds inclusion as a core organisational value. We positively encourage applications from eligible volunteers regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. We actively embrace our differences and know that it is our differences that make us unique. You are very welcome at Blue Cross, without the need to hide any part of who you are.

FareShare Greater Manchester is looking for safe, confident drivers to join our busy, friendly delivery team. 

We re-distribute tonnes of surplus food a month to charities and community initiatives across Greater Manchester. This is an achievement of which we’re proud, and want to expand and is why we need your driving and delivery skills to support our growing operation, especially in these current times of increased need.

Key responsibilities

Driving a van to deliver surplus food orders to the premises of the various Community Food Members we support. 
Loading and unloading the vehicle and carrying out a range of tasks, from basic vehicle checks to delivery administration.

As a Delivery Driver at FareShare, you will be driving a temperature-controlled 3.5 tonnes Mercedes Sprinter van; working closely with a Driver’s Assistant to re-distribute food orders to the premises of a wide variety of Community Food Members. You will be involved with loading the vehicle and carrying out a range of tasks, from basic vehicle checks to delivery administration.

The required skills and attributes are as follows. You must:

Be aged 25 or over, with a clean driver's licence (or a maximum of 3 points).
(Experience of driving a van is desirable though not essential).

Be reliable and be able to commit to pre-agreed volunteer shifts.

Be physically fit to take on moving and handling of food orders.

Possess the ability to follow procedures and instructions.

Have good verbal communication skills.

Have a high respect for Health & Safety standards and procedures.

Have an interest in the work of FareShare Greater Manchester and our values.

In return you will gain:

Career, CV advice and support

A reference for future employers

Reimbursement of travel and lunch expenses 

The opportunity to give practical help to fight food poverty and reduce food waste (and associated CO2 emissions)

The opportunity to meet like-minded people and make new friends

Our operating hours are Monday - Friday 8:30am to 4:30pm. 

Drivers' 4 hour shifts begin at 8:30am. 

We especially welcome volunteers who can commit to one day a week. 

The days and rota hours of volunteering are agreed around your availability.

​IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us. There are no exceptions to this rule. This is because we require volunteers to be able to reliably commit to regular shifts for some of our roles. We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

Volunteer Role

Till Volunteer

Volunteer Manager

Shop Manager

Where you will be based

Shop: Oxfam Boroughbridge Shop

Why we want you.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a

difference in their community. No prior experience is needed, as we provide full.

training. If you’re open to learning, enjoy working with others, and have a

passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be.

looking for work experience, the opportunity to meet new people, or keep.

active.

By volunteering with us in one of our amazing retail spaces

you will be raising essential funds for Oxfam – all whilst.

learning new skills and meeting some incredible people.

What you will be doing

Undertaking shop related tasks agreed with the Manager, for example:

Chatting to customers, giving great service on the till.

Selecting, sorting, and pricing donated stock.

Visual merchandising: creating eye-catching window and in-store displays.

Accepting donations from members of the public, speaking to the donors

and asking them a few questions.

Following clear instructions to label donations in order to maximise

income.

This role may include occasionally lifting boxes. We prioritise a safe

working environment and provide comprehensive health and safety.

training to all volunteers.

The skills you need.

We ask that you are reliable and on time for your volunteering.

Full training and support are given for this role - no prior experience is

Required.

Happy to be part of a team and collaborate effectively with others.

Happy to speak with other people, and follow instructions to complete a

task.

What's in it for you.

Some lunch and travel costs paid (speak to the Manager first to

understand what is covered)

Access to training and development

Grow your confidence and meet new people.

Flexible volunteering schedules that fit your lifestyle

Free confidential support by the Retail Trust

Possible references for future employers

Disclaimer

Additional information:

We warmly welcome everyone to apply and are dedicated to creating an

inclusive and diverse environment. If you have any particular needs,

please talk to the Manager, and we can consider possible adjustments.

We conduct ID checks for all volunteers and require one reference upon

application. If you have any difficulties providing a reference, please.

speak to a manager for assistance.

Go Dharmic is seeking a dedicated and detail-oriented volunteer to assist in managing and growing our online stores on Shopify and eBay. This role supports our fundraising efforts, with all proceeds going toward humanitarian aid, food relief, and environmental initiatives.

Key Responsibilities:

• Manage product listings on Shopify and eBay (descriptions, pricing, photos)

• Support inventory tracking and order fulfillment coordination

• Monitor customer queries and provide timely responses

• Assist with basic marketing tasks, such as promotions and social media integrations

• Analyze sales reports and suggest improvements to drive growth
   

Ideal Candidate:

• Experience with Shopify and/or eBay platforms

• Strong attention to detail and organizational skills

• Interest in social impact, charity, or nonprofit work

• Able to commit a few hours per week remotely

ENGINEERS/MAKERS

Across the UK, our 60+ local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Engineer/Maker volunteers are at the very heart of what our local branches do. They use their practical skills and creativity to help people with disabilities live fuller and more independent lives.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

• Designing and making pieces of equipment for individuals with specific needs

• Using your practical skills working with metal, wood, plastic, or electronics (or a combination of them)

• Attending a monthly meeting of the local branch.

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

Essential

• Practical experience in working with one of the above materials

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow REMAP policies and procedures and a commitment to our values

Desirable

• Access to your own tools and workshop (or can access these)

• Able to drive or have good transport links

You’ll also need to complete the induction checklist, as well as a DBS check and reference check.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

We have the opportunity for volunteers who have a passion for retail and animals to join the team at our brand new charity shop on George Street in the city centre. This is an exciting time for us and we are looking forward to growing a friendly team in this new retail hub for the charity. There are plenty of roles available to suit your interests and availability. 

The George Street shop is our retail hub as it is also home to our E-Commerce operation. The friendly team working at George Street are happy for potential volunteers to explore the areas that are of interest to them, so if you love researching books or obscure bands, possibly discovering that a donation could raise hundreds for us by being sold online, then perhaps you'd enjoy working within our E-Commerce team!

We are seeking more volunteers to join our bustling George Street team on Tuesdays, Fridays and Saturday afternoons and would love to hear from people who are happy to be serve customers on the till.

Role Profile

Our shop volunteers play an integral role in the day-to-day running of our charity shops and the maximising of sales to support Bath Cats & Dogs Home. Whether you prefer working behind the scenes or on the shop floor in a customer facing role there are plenty of tasks to get involved with.

Your activities could include:

• Assisting and serving customers on the till
• Providing excellent customer service on the shop floor
• Creating attractive displays and assisting with the visual merchandising of the shop
• Receiving donations from the public and promoting our Gift Aid scheme
• Assisting with the processing of donated stock, including sorting, steaming and hanging of items
• Other daily tasks including cleaning, tidying, dusting and hoovering 

About You 

You will be a motivated and enthusiastic individual with a love for animals. Good communication and customer care skills are key to a successful charity shop so the ability to work as part of a team and with the general public is desirable. There is a manual handling element to the role so this should be considered on application. The hours are flexible although we ask for a regular commitment of a few hours each week.

Full in person training will be provided for donation sorting and retail guidelines, as well as our waste management and recycling processes.