Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We’re looking to recruit an excellent data administrator to join the Continuous Improvement function. It’s an opportunity to use your skills on a range of fascinating and important issues seen by our clients within the Help to Claim programme.

You’ll have experience of undertaking data analysis, collating and interpreting data, and report writing. 

Just as importantly, you’ll have a passion for using data to solve problems and in providing insight to a wide variety of stakeholders which informs the way we deliver our service. 

This is a great role if you want to have a direct impact in forming the way we deliver and help those who depend on us. 

Our roles are open to discussion about flexible working, which may include arrangements such as part-time working, formalised flexitime, fixed (non-standard) working hours, working from home and job-sharing.

We welcome applications from Local Citizens Advice staff and are open to arranging secondments.

​​​​The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all

successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

This vacancy closes at 23.59 on the closing date. 

Closing date: 19/09/2021

Interview date: 27/09/2021 - 28/09/2021

Administrator

We have an opportunity for an experienced administrator to provide support for the delivery team

Position: Administrator

Location: Bradley, Huddersfield (with some flexibility for home working)

Hours: Part Time, 30 hours per week

Salary: Circa £19,000 (pro rata)

Duration: This is a temporary position until December 2022

Benefits: Include 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

The Role

The Administrator will support the delivery team in the administration of product delivery within the department as part of a team.

Responsibilities include:

• Appropriately handle, record and report on enquiries, including complaints and complements, providing information and directing callers to the appropriate department or source of further information where necessary
• Process purchases for product and service sales to customers
• Stock control of products and reporting shortages/discrepancies
• Administrative support for the assessment process of projects
• Organise travel and overnight accommodation for staff or consultant trainers
• Collate data and maintain data systems
• Process invoices and purchase services within budget constraints
• Support the department in conducting evaluation and assessing impact of delivery, reporting feedback to line managers
• Events and project support as required

About You

As an Administrator, you will have experience of working in an office administration role providing a proactive, customer focussed approach to service delivery. You will be able to work as part of a small tem and use a range of IT applications including Microsoft Office.

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries working in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may have experience in areas such as Admin, Administrator, Administration, Admin Support, Administration Support, Admin Assistant, Administration Assistant, Admin Coordinator, Administration Coordinator, Project Manager, Programme Administrator, Programme Coordinator, Project Administrator, Sales Administrator, Customer Service Administrator, General Administrator, Office Administrator, Process Administrator, Finance Administrator, Financial Administrator.

Part-time (17.5 hours p/w) – Fixed Term Contract until 31st March 2022 (with possibility of extension)

Leeds Media Centre

Ref code: QAA-212

Are you a highly efficient, motivated and personable individual with a professional, can-do attitude to your work? If so, join St Giles Trust as a Quality Assurance / Administrator and play an integral role in our employability and social inclusion programme in the Yorkshire and Humberside Region.

About St Giles Trust and HMPPS CFO3

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

Funded via HMPPS and led by APM, with St Giles Trust as a key delivery partner, HMPPS CFO 3 is central to our future plans and aims to improve the prospects of work for offenders and ex-offenders, especially those who are furthest from mainstream activity. 

About this exciting opportunity

This key role will see you focus on ensuring the team delivers a high quality of service and compliance with systems and procedure and standards and performance targets. To achieve this, you will input and collate data capture and narrative forms, plus make sure the team maintains accurate records of all client interventions and provides evidence of achievements, each of which you will assess for conformity with programme requirements.

In addition to advising case managers of any additional actions needed and providing support to the Yorkshire Manager and Team Leader in contract monitoring and reporting, you will also develop and maintain good partnership working with individuals, including APM administrative support, NOMS and CFO Helpdesk.

What we are looking for:

• Excellent IT and database skills, including proven Word, Excel and Outlook experience
• The ability to quickly learn new database systems and to input accurately and in the required timescale
• Strong attention to detail and the ability to develop and maintain filing, database and recording systems
• Professional, calm and highly approachable, you will be an outstanding communicator, verbal and written
• Impressive time-management and prioritisation skills, and the ability to work on your own initiative
• Sympathy with the aims and ethos of St Giles as an organisation

In return, you can expect a competitive salary and generous leave allowance, staff pension scheme, flexible working, a mentoring programme, an advice and counselling service, season ticket loan, access to clinical supervisions and much more besides.

Closing date: 11pm, 22nd September 2021. Interviews: 28th September.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Finance Officer
Harrogate, North Yorkshire

Full time, 37 hours with some flexibility to work from home

£27,500 - £31,000 per annum depending on experience

About Us

Yorkshire Cancer Research is the largest independent cancer charity in England. With an ambitious goal of saving 2000 lives a year, it is an exciting time to be joining the charity. Every week in Yorkshire almost 600 people are told they have cancer, by working for Yorkshire Cancer Research you are helping to protect and save these lives.

Yorkshire is big, beautiful and diverse and, as an inclusive employer, our aim is that our workforce reflects the rich diversity of our region. We believe a diverse workforce is central to us achieving our strategic goal of saving more lives in our region. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

Yorkshire Cancer Research is entering an exciting period in its development. As part of this we are expanding our team at our Head Office and a number of new roles are being created. As such, we are now looking for a Finance Officer to support our Finance & Corporate Services team.

The Benefits

We offer all our employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Harrogate train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Finance Officer, you will strive for excellence in everything you do, have integrity, champion expertise through improvement and innovation and be a great team player. To find out more about our values and how important they are to us, please visit our website.

The Role

As a Finance Officer, you will support the Finance team in providing excellent quality and timely management information and statutory reporting, ensuring all financial activities are planned, implemented, monitored and reviewed and all charity projects are supported from a financial perspective, to meet both regulatory requirements and best practice in the sector.

Supporting the Finance Manager, you will play a key role in the timely and accurate accounting of restricted and unrestricted income and expenditure. Regularly reconciling bank transactions, balance sheet transactions and creditor / debtor reports. You will assist in the preparation of financial performance reports including monthly management accounts and variance analysis as well as assisting with financial planning; the implementation of systems and controls; supporting with the annual audit; and working with the team to ensure transactions are processed in a timely and accurate manner.

Specifically, you will:

• Ensure robust Financial Performance Reporting including assisting with preparation of month end management accounts, analysing income and expenditure by fundraising appeal/campaign, Restricted fund reporting and preparation of year-end financial statements, supporting schedules and information for auditors.
• Work closely with the Research and Relationship teams to implement and maintain financial procedures for all the charity’s activities.
• Undertake daily monitoring of bank balances ensuring income is in line with the charity’s restricted funds agreement. Organise transfers to notice, deposit and treasury accounts. Ensure monthly cash flow statements and forecasts are completed. 
• Ensure efficient transaction processing by working closely with Finance team who process the charity’s receipts, supplier invoices and payments in a timely and accurate manner.
• Track, monitor and report KPI and financial performance against budget, highlighting variances to Finance Manager.
• Support the Leadership Team in planning effectively and consistently within the charity’s overall budgeting and approvals processes, for the charity’s trading activities and any new activities.

About You

To be considered for this role, you will need:

• To be AAT Level 4 and / or Part Qualified / Newly Qualified Accountant (ACA, ACCA or CIMA) or have proven experience in a similar role at a similar level.
• Previous experience of working in a finance function including payments, banking arrangements, accounts preparation and audit and other accounting transactions, adhering to proper controls and processes.
• Experience of liaising with external auditors and a knowledge of business operations processes, preferably in a charity environment.
• Strong networking and interpersonal skills with the ability to exercise diplomacy and build partnerships and consensus, within teams and among other stakeholders.
• To be able to report and present complex financial information in an accessible and people friendly way to board members and others who do not have expertise in strategic management and accounts.
• To be highly self-motivated and able to work autonomously, take initiative and make decisions

Before applying, please visit our website to view the full role profile and visit our Careers Page to find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and covering letter outlining your suitability for the role to Claire Wooldridge, People Partner before 19th September. Please read our privacy notice before applying.

The charity is a responsible and flexible employer.  We welcome any discussion for flexible working at interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us.

Karma Nirvana is seeking a passionate candidate to join the National Honour Based Abuse helpline. You will be part of a team that is driven to support the victim and survivors that access our national helpline. We are seeking someone with experience in the domestic abuse sector and management skills to assist in support the wider helpline team. If you are interested in applying, please complete the job applications by the 28th September. 

ACORN is looking for a Field Organiser to build power to fight for social and economic change in Leeds, to start work on 15th November 2021.

ACORN is a mass membership organisation and a direct action community union. By taking action on issues that affect us, we win real changes to our lives and build power in our communities. 

About the job

As an Organiser with ACORN, you will be responsible for recruiting, developing and supporting members to take action on issues affecting them and the communities they come from. 

You will be a Field Organiser for ACORN in Leeds. Your daily work will involve: 

• Recruiting individual ACORN Members through door-knocking, social media and other means (door-knocking takes up around 50% of our organisers’ time),

• Building and maintaining existing ACORN Local Groups and teams,

• Identifying, and taking action on, issues that affect our members and their communities,

• Identifying, developing and supporting potential leaders,

• Supporting elected leaders to enable them to carry out their roles. 

ACORN is an equal opportunity employer and values diversity. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

As the role has a specific focus on organising with women across Leeds it is a requirement of the position that applicants are women. 

Qualifications

No formal qualifications are necessary. We’re primarily looking for someone with a strong work ethic, good listening skills and the ability to motivate others. 

For more specific information on the role and its requirements, please refer to the job description and selection criteria linked on our website

ACORN is committed to investing in the continued professional development of our organising staff. Please refer to the Job Description and Selection Criteria on our website (linked below) for information on the training and support you will receive as an ACORN staff member.

To Apply

To apply, follow this link to the relevant page: Make a copy and complete the full Application Form, referring to the Job Description, Person Specification & Selection Criteria and send the completed form to workforacorn @ acorntheunion. org .uk

Orchestras Live is looking to appoint a Communications Assistant (part-time, 15 hours/week) to join our creative, entrepreneurial team and provide communications support across a range of areas including brand management, email marketing, press, social media content creation and monitoring, and website management.

We’re looking for an excellent communicator, who can find the best ways to convey the impact of our work to our many stakeholders. You’ll need to be adept at crafting communications for our sector-leading insight and events, as well as sharing the stories of the audiences and communities we work with across our programme of innovative and inclusive activities.  

Orchestras Live has been evolving for more than 50 years. We believe that orchestras are for everyone and that live orchestral music has the power to inspire people for a lifetime. We are committed to engaging people of all ages and backgrounds, creating work that harnesses the transformative power of orchestral music to inspire, bring joy and support wellbeing.

We will be hosting an informal Zoom session for anyone considering this role who would like to find out more about the role and what it is like to work for Orchestras Live, on Friday 17 September. To join, please send your name and email address with subject line ‘COMMUNICATIONS ASSISTANT ZOOM INFO SESSION’ to private-at-orchestraslive-dot-org-dot-uk by 5pm on Monday 13 September.

The deadline for applications is Monday 4 October 2021.

ACORN is looking for a Field Organiser to build power to fight for social and economic change in Bradford, to start work on 15th November 2021.

ACORN is a mass membership organisation and a direct action community union. By taking action on issues that affect us, we win real changes to our lives and build power in our communities. For more information, read our 'About ACORN' page here and the ACORN Platform here.

About the job

As an Organiser with ACORN, you will be responsible for recruiting, developing and supporting members to take action on issues affecting them and the communities they come from. 

You will be a Field Organiser for ACORN in Bradford. Your daily work will involve: 

• Recruiting individual ACORN Members through door-knocking, social media and other means (door-knocking takes up around 50% of our organisers’ time),
• Building and maintaining existing ACORN Local Groups and teams,
• Identifying, and taking action on, issues that affect our members and their communities,
• Identifying, developing and supporting potential leaders,
• Supporting elected leaders to enable them to carry out their roles. 

ACORN is an equal opportunity employer and values diversity. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
 

As the role has a specific focus on organising with women across Bradford it is a requirement of the position that applicants are women. 
 

Qualifications

The successful applicant for the role will have:
At least CEFR B2-level (professional) proficiency standard (or equivalent) in Urdu, so as to be able to communicate verbally and in writing with the communities we serve (no formal qualification required).

No formal qualifications are necessary. We’re primarily looking for someone with a strong work ethic, good listening skills and the ability to motivate others. 

For more specific information on the role and its requirements, please refer to the job description and selection criteria linked below.

ACORN is committed to investing in the continued professional development of our organising staff. Please refer to the Job Description and Selection Criteria for information on the training and support you will receive as an ACORN staff member.

To Apply

To apply, please follow the link to our website and make a copy and complete the full Application Form, referring to the Job Description, Person Specification & Selection Criteria and send the completed form to workforacorn @ acorntheunion. org .uk

Admin and Finance Officer

What we do

The UKMT exists to advance the education of children and young people in mathematics.  We do this by working with hundreds of volunteers across the UK to organise Challenges promoting problem solving and teamwork and other mathematical enrichment activities. 

Our values

We believe:

• That all young people can benefit from the experience of mathematical problem solving and therefore wish to inspire a love of mathematical problem solving in the widest possible group of young people;

• That there should be no barriers to young people’s engagement in our activities and seek to widen participation and to increase inclusion and diversity;

• In the independence of our organisation and seek to uphold its reputation whilst raising its profile inside and outside the UK;

• In being a considerate employer, caring for and developing staff and volunteers.

About your role

You will be a key part of the delivery of the UKMT’s activities. Every year these engage thousands of students and schools across the UK and overseas. You will work directly on specific activities and support the team by working closely with our incredible volunteers and supporters, providing excellent stewardship and communications, as well as being the first port of call for general and financial enquiries from our supporters. You will need to communicate effectively with people at all levels and have strong interpersonal skills.

You will need to be flexible and responsive to changing demands of the UKMT and developments in our strategy and activities to meet stakeholder expectations.

Main Duties and Responsibilities

• Supporting the Teams & Enrichment Senior Coordinator in delivering administrative tasks and communications across multiple channels for all related activities, including mentoring, summer schools and Team Challenges.

• Ensuring great supporter care is delivered at all times by handling enquiries via phone, email, social media and our website.

• Importing income data on the UKMT website, and entering sales invoice payments on the website including under/overpayments and duplicates

• Downloading bank statements, solving problems with unidentified payments and unpaid invoices, and ensuring outgoing payments are made in a timely manner, with copies of invoices and receipts imported to the accounting software.

• Liaising with our accountants, auditors and other relevant parties on a regular basis to ensure our financial records are up to date and they have everything they need from us in a timely manner.

• Calculating and processing royalty payments on an annual basis for authors of UKMT publications.

• Ensuring accurate, orderly and timely filing in accordance with UKMT policies and procedures.

• Delivering excellent stewardship and support for volunteers.

• Attending conferences, events and executive committee meetings, which will include weekends and evenings as appropriate.

• Ensure policies are adhered to at all times when carrying out your work, in particular but not limited to Child Protection policy, Data Protection policy and Health and Safety policy.

These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the post.

Person Specification

Essential

• Effective organisational and time management skills, with the ability to manage your own workload independently on a day to day basis and to meet tight deadlines.

• Effective interpersonal and customer service skills with the ability to solve problems and communicate with people across all levels of the organisation and general public

• A high level of accuracy and attention to detail

• Excellent numeracy skills

• The ability to deliver marketing and communications using multiple platforms and channels.

• The ability to analyse working processes and seek to drive improvement, including increasing the use of technology to increase efficiency

• The ability to gain knowledge in a new role quickly and show dedication to the work that you are doing.

• A passion and enthusiasm for the Trust’s aims with the ability to lead others in their pursuit.

• An understanding of key policies which are important to the Trust, such as Safeguarding and GDPR.

Desirable

• An interest in education and/or Mathematics

• Experience of using Xero, Sage or other accounting software

Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975

This post requires an enhanced and barred list criminal record check from the Disclosure and Barring Service (DBS), and any equivalent overseas authorities where relevant. The successful candidate will be required to give consent for the UKMT to check their criminal record status. All applicants are required to make a self-declaration where applicable.

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We are looking for two outstanding people to recruit for the position of Policy Research Assistant in the Energy Retail Markets team and Policy Research Assistant in the Consumer & Public Services team at Citizens Advice.  

The roles 

As a member of our policy research teams, you will work across different policy areas, using a wide range of research methods and creating outputs including blogs, reports, presentations and events. Our strong brand will give you unique opportunities to engage with those who have the power to make change. You will feed into our work influencing policy makers such as parliamentarians, the civil service, regulators and industry and you will work closely with our world-class news, campaigns, public affairs and data teams.

Energy retail markets team 

In energy, our vision is for an energy market that treats everyone fairly, now and in the future. For the energy retail markets team this means tackling the root cause of the issues causing energy consumers harm today, whether it be insufficient support for people in energy debt, poor customer service, reducing the harm of supplier failures, or more help for people in vulnerable circumstances. 

In the longer term, it also means shaping the reforms that will be needed to help meet the UK’s net zero energy goals, by enabling more innovation and rewarding low carbon choices, while ensuring the market is inclusive and people get the right support and consumer protections to confidently participate. 

In recent years we have achieved significant protections for people on low incomes or in debt and stricter rules for suppliers to ensure they’re able to provide good levels of service. We’ve also helped secure changes which help small businesses engage in the market more readily, and better regulate intermediaries like auto-switchers. 

Consumer and Public Services team

Working in the Consumer and Public Services team provides an exciting opportunity to work on the big issues facing people across the UK today.  In recent years, we’ve helped challenge the “loyalty penalty” paid by loyal and vulnerable customers in essential markets, reducing bills by £260m, lobbied for the introduction of a ban on letting fees, which has saved renters £13million a month, and used our unique data to secure additional support for people during the pandemic. ​​​​​​​

Current work includes influencing policy affecting non-UK nationals with No Recourse to Public Funds; looking at accelerating digitisation in markets to ensure new technologies and sophisticated product design are working for people, not against them; and understanding the impact of the pandemic on debt and household finances. 

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

Closing date: 20/09/2021

Interview date: Late September

This vacancy closes at 23.59 on the closing date. 

Job type- Full time/Permanent
Salary- £20,010 per annum
Hours- 35 + (5 hours paid lunch) Monday - Friday
One week 8.00am -16.00pm
Second week 10.00am-18.00pm
Location- Leeds

Nacro Bail Accommodation Support Service (BASS) is a national contract commissioned by the Ministry of Justice. BASS provides accommodation for those individuals who are being released from custody on their home detention curfew (HDC), from court on bail or offenders who are currently in the community but there has been a break down in the address and they are unable to continue to reside there.

Who we are looking for?

The role sits within the Referral Hub at our Leeds office. The Referral Hub is the initial point of contact for all BASS related enquiries. They are responsible for processing the referrals which are received from stakeholders, such as prison, probation and court and making a decision regarding an individuals suitability and placement for service. They work cross departmental with operational staff to deliver an end to end service from point of referral to induction. This role is working with referrers of prison HDC and Prison and Court Bailees to access eligibility and suitability for BASS accommodation through a robust risk assessment process.

Reports directly to National Referral Hub Manager but will have a Senior Referral Officer for day to day support

Duties and responsibilities include but are not limited to:-

-To take referral and general enquires and provide accurate information and advice

-To take referrals from referrers over the phone, via email and fax, or within referral institutes or other locations as directed by the management team: assess the suitability of the application within Nacro " approach to risk management" framework; use informed and defensible judgement on acceptance, declines and incomplete applications. Liaise appropriately with the Service Manager/Regional Manager on complex or high risk/support declines.

- To make timely decisions regarding the placement of service users in services working in conjunction with support colleagues and managers and in line with contractual polices

- To maintain accurate records at all times relating to enquires, referral applications, assessment, outcome and placement of every service users

Essential skills:

* Good IT Experience, ability to gather, verify and act upon information
* High accuracy in data input
* Interest in Criminal justice system, mental health, self harm drug use.
* A non judgemental approach to service users is crucial to the role
* Good Team player

Experience in working with offenders desirable but not essential.

.A DBS check will be required for this role

Please apply online

Touchstone (registered charity No. 1012053) is a leading voluntary sector agency providing high quality services to improve the health and wellbeing of local people.

Safeguarding Co-ordinator
Salary: starting at £30,451 pa, NJC Scale Points 26 – 28
Hours: 22.5 hours per week
Based: Leeds, and other bases as required
This role is fixed for up to 12 months, with the possibility of extension

Touchstone is a multi-award winning mental health and wellbeing charity operating in communities across Yorkshire. Our passion is people and we aim to deliver our vision of inspiring communities, transforming lives through the excellent teams of people we recruit and nurture. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, developed to their potential and trusted to lead.

Touchstone is seeking an experienced and motivated Safeguarding Co-ordinator, to support the Safeguarding Lead and operational teams. The key skills needed are:

• To provide leadership to teams about safeguarding matters, working with the safeguarding and domestic abuse leads; taking appropriate action to ensure teams follow policies and procedures and adopt safe working practice.
• The ability to interpret and analyse data and trends, to complete reports to improve practice and service user outcomes.
• Experience and understanding of managing risk for individuals, families and communities.
• Excellent communication and relationship building skills with an ability to prioritise workloads and engage with multiple stakeholders.
• Knowledge and experience of co-production and service-user involvement to promote learning and improve quality.
• Possess a relevant qualification, for example Social Work, Nursing.

Closing date: 19th September 2021
Interviews will be held on: 30th September 2021

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the button to be directed to our website where you can download the application pack.

Touchstone is an equal opportunities organisation and applications are welcome from all sections of the community, particularly LGBT communities and/or people with disabilities who are under-represented within Touchstone.

Touchstone is a Stonewall Diversity Champion, a Mindful Employer, has been granted the Positive about Disabled People mark and Investors in People Platinum.

Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.

No agencies please.

Family Action has been a leading provider of services to disadvantaged and socially isolated families since its foundation in 1869. We work with over 45,000 children and families a year by providing practical, emotional and financial support through over 100 services based in communities across England. 

A further 150,000 people benefit from our educational grants and information service. We tackle some of the most complex and difficult issues facing families today – including domestic abuse, mental health problems, learning disabilities and severe financial hardship.

The Facilities department manages all Assets and Estates that Family Action own or lease across the whole organisation overseeing all the 165 services across England, addressing all issues with hardware, networks and buildings. 

Reporting to the Head of Facilities, the successful post holder will be responsible for the management of Facilities Assets and be responsible for the implementation of Health and Safety and environmental management in Family Action’s North region (approx. 40 sites). You will also support with corporate services across the whole of the charity, including supervising some external contractors. You will be a confident communicator who is able to work under pressure, achieve targets and meet deadlines, and be comfortable working remotely in a small team environment where priorities can change at short notice. 

Our Values: People focus, Mutual Respect, Excellence-in-all-we do and a Can-Do attitude.

If you can relate to these and have the necessary skills and attitude we can offer you:

• A competitive salary, leave entitlement and pension scheme
• Career development opportunities
• A full induction and on going quality training
• The opportunity to become part of Family Action initiatives
• Flexible working hours
• Managed work loads with regular supportive and reflective supervision

Family Action offers good working conditions, a comprehensive training programme and a Group Personal Pension Scheme (GPPS). We welcome applications from all sections of the community.

The Supporter Development team is passionate about developing the UK-wide reach and support of TLG. We exist because of the partnership with our incredible supporters and volunteers throughout the UK. This exciting, growing team is dedicated to further inspiring and building relationships with supporters so that together we can have a greater impact on struggling children and their families.

This role involves phoning existing and potential supporters to inspire them about the life transforming work of TLG. With excellent communication skills, the post holder will be responsible for connecting with supporters about a range of opportunities for them to engage with, and increase, their support of the charity. This team also has a strong focus on updating supporter contact information, so a keen eye for detail is necessary.

The post holder will be warm, friendly, driven, passionate, have great IT skills, be a strong communicator and must share a strong desire to see the lives of more children and families impacted by the local church throughout the UK!

We are looking for individuals who have a strong and vibrant Christian faith, and we would welcome applications from candidates from diverse backgrounds to enable TLG to better reflect the needs of the communities we are serving.

There are limited spaces available on the team and applications are reviewed at regular intervals, rather than at the closing date. To be considered for the role, please register your interest ASAP.