Witness Service North - South Yorkshire
Department: Witness Service - National
Location: Barnsley Magistrates court
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
About us
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.
Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under- represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary Candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.
The Role
As the Deputy Team Leader (Court Services), working alongside Team Leaders you will be responsible for the delivery of the Witness Service within your court/s.
You will share responsibility for the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.
You willbe responsible for general service administrative tasks within the courts, as well as inputting service data.
Who we are looking for
Do you have experience of working as or alongside volunteers?
Are you looking to develop your management skills or for a new challenge?
We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes.
We are looking for someone with excellent communication skills, who can adapt to and manage change. Someone who has administrative skills and is computer literate to a high standard.
We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.
This post is subject to enhanced vetting and barring check.
The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Please note, in the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.
Healthy Minds seeks a suitably experienced Business Development Manager to put strategy into action as we recover from the impact of the pandemic and shape our future.
Healthy Minds is a well-established, mature organisation with a strong presence in Calderdale’s mental health system. As part of the community mental health transformation programme, we are in a period of change and growth, bringing new opportunities and challenges.
The Business Development Manager is a new post in Healthy Minds to increase capacity at this important stage in the organisation’s journey.
The right person for this role will have a thorough understanding of the voluntary sector and a solid track record of service development. They will have extensive experience of shaping successful funding bids and maintaining relationships with funders and commissioners.
A strategic and creative mindset is essential, looking ahead and adapting to local, regional and national developments that bear on Healthy Minds’ work. This role is about strengthening our role as a key provider in the mental health system now and securing its position into the future, anchored to the core values that make Healthy Minds what it is.
This will be a broad and varied role encompassing organisational management, strategic development and public-facing community engagement. The successful candidate will lead on such actions as revitalising Healthy Minds membership, improving inclusion and diversity, and income diversification; they will work closely with colleagues, including volunteers and the management committee, and with local communities, to ensure that we continue to deliver on our mission to improve the emotional health and wellbeing of Calderdale.
Healthy Minds (Calderdale Wellbeing) works across the Calderdale area with the aims of:
The preservation, protection and enhancement ... Read more
The client requests no contact from agencies or media sales.
Job Title IT Support Technician
Responsible to IT Senior Engineer
Hours of work 35
Place of work/Base Martin House and in the Community. Hybrid working arrangements will be considered, where possible.
Type of contract Permanent, Full Time
Overall purpose of the role
- To provide ICT support for both current and future ICT systems.
- To maintain our existing Hardware and Software to agreed standards.
- To develop and deliver ICT training for all staff to digitally upskill our workforce
Tasks and duties
ICT – Support, Maintenance, Training & Security
- Provision of technical and user support to staff having ICT issues.
- Assist in the implementation of various ICT projects.
- Deploy end user devices and associated peripherals including new installations, upgrades and the redeployment of existing equipment, including maintenance of ICT stock.
- Provide and maintain updates to the IT infrastructure and end user devices.
- Install and configure operating systems and software to agreed standards.
- Ensure the relevant security is implemented and all associated security protocols are followed and maintained.
- Maintain accurate manual and digital records relating to all work carried out and produce relevant documentation where appropriate.
- Assist with monitoring and review of system performance and the production of relevant report and statistics.
- Assist in the management of the internal telephone system.
- Undertake display screen equipment assessments for staff as required.
- To assist with the development of the website.
- To assist in the management and use of core applications, such as Finance, HR, Care and CRM systems to design and develop reports, user training and provision of support.
- Support of the Media systems, such as Smart TV, Xbox, PlayStation and associated Media systems
- To attend ICT meetings and keep abreast of ICT developments.
- Assist with IG Governance policies and procedures and to ensure compliance as directed.
- Provide support, and cover for the Head of IT/Digital.
Other
- Any other reasonable duties as may reasonably be required by the Head of IT/Digital or other Senior Manager.
- Martin House has a multi-professional; multi-skilled team seeking to reach out to each family in a way that most helps them. You may therefore be asked to help in other areas as required
Health & Safety
- To be aware of the safety needs of the children, siblings, parents and colleagues and adopt a preventative safety approach to all times.
- To report all accidents incidents and untoward incidents to a Deputy Head of Care and Clinical Services.
- To be aware of your health and safety responsibilities as an employee and adhere to these.
Personal development
- To adopt a positive and reflective approach to personal and professional development.
- To participate constructively in a yearly annual appraisal.
- To undertake core competencies for clinical skills and specific training and to remain updated.
- To work in conjunction with the education co-ordinators to develop your practice and care for the children.
- To work contracted hours including unsocial hours as required weekends evenings and nights.
This job description reflects the present requirements of the post and will form the basis of performance appraisal. As duties and responsibilities change and develop the job description will be reviewed and necessary changes made with consultation.
Employees may be required to drive a Martin House pool car. These cars are insured by Martin House and it is a requirement of the insurers that we have checked that any staff who drive the cars have a current driving licence.
Martin House has a multi-professional, multi-skilled team seeking to reach out to each family in a way that most helps them. Because of this team members may be expected to accept a different or unusual task or role.
Equality statement
Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation
Safeguarding Children, Young People and Vulnerable Adults
Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake an (INSERT LEVEL OF DBS AND BARRING) via the Disclosure and Barring Service (DBS).
All Martin House employees are expected to
- Uphold the values of Martin House and behave in a professional manner at all times.
- Value equality and diversity and comply with relevant equality legislation.
- Attend 1:1s with line manager, team meetings and annual appraisals.
- Take part in all relevant mandatory training and any other education and training considered necessary to carry out the role.
- Take responsibility for one’s own personal development.
- Cooperate with colleagues, encourage and support positive working relationships (both internally and externally) and foster a culture of respect and consideration at work.
- Establish and maintain effective communication with relevant individuals and groups, both internally and externally.
- Take responsibility for one’s own health and safety and the health and safety of others whilst at work, and comply with Health and Safety legislation.
- Comply with information governance requirements and maintain confidentiality at all times, as required.
- Work within all Martin House policies and procedures.
- Communicate a positive image of Martin House and protect its reputation
Staff who support Martin House volunteers are expected to
- Carry out effective inductions for new volunteers in your department
- Lead and guide volunteers, providing the support needed to maintain morale and enable them to work effectively
- Supervise your volunteers appropriately in their day to day work and actively work to recognise the work that they do
- Ensure your volunteers have access to some personal time with you on a regular basis
- Ensure that your volunteers have an annual opportunity to reflect on their volunteering role with you
- Support appropriate volunteer learning and development within your team
- Communicate effectively with your volunteer team, and in line with the Martin House Staff Charter
- Play a role in the recruitment of new volunteers within your area, once appropriate training has been given
- Support the Manage performance issues with volunteers fairly and sensitively, taking advice from the HR department where appropriate
Martin House provides family-led care for children and young people with life-limiting conditions. We support families from across West, North ... Read more
TLG is one of the fastest growing Christian charities out there. We are continually on the lookout for great people to join us to achieve our ambitious vision of reaching 10,000 children a year by 2025. We are recognised nationally as an exceptional place to work. In 2019, we were named by the prestigious Sunday Times as the best charity to work for in the UK.
An exciting new opportunity has arisen for a Recruitment Relationship Manager to join TLG. This role sits within the People & Culture team. It is a great opportunity to find exceptional people to join TLG - people bursting with passion and energy to help struggling children across the UK. This pivotal role will help TLG to focus on recruiting diverse and outstanding talent for all TLG vacancies, accelerating our position in the market as one of the most exciting national charities to work for.
We are looking for someone who is passionate about building relationships, persistent in key recruitment approaches to attract great and diverse people to work for TLG and strategic in finding ways to meet the long term needs of TLG through our recruitment efforts.
Ideally, the person would have a strong recruitment background but open to recruiting a candidate without recruitment experience but with strong sales experience. The individual would have a combination of investigative skills, relational influence and insightful judgment to succeed in the role.
TLG is a Christian charity hence, we are looking for individuals with a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.
We welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
The deadline for applications is 5pm, Monday 25th October 2021. Final interviews will take place on Tuesday 2nd November 2021.
By working at TLG, you’ll be part of an organisation that has been recognised nationally as an exceptional place to work. In 2019... Read more