Data and supporter care officer jobs

About The Role

Join Our Award-Winning Team at Care South!

Role: Company Secretary & Data Protection Officer

Pay: £65,000 per annum plus car allowance and mileage

Hours: Full-time, 37 hours per week

Working Pattern: General working hours are 9:00 am to 5:00 pm, Monday to Friday. Occasional working from home with CEO approval

Location: Office based role, based at Care South’s head office in Poole

About the Role

Care South is seeking an exceptional Company Secretary & Data Protection Officer (DPO) to join our senior team at our Head Office in Poole.

Reporting directly to the Chief Executive Officer and the Board of Directors, this critical senior hybrid position places you at the very heart of our strategic operations.

You will hold the keys to our corporate governance while simultaneously serving as our legally designated expert and strategic lead on all aspects of UK GDPR and information privacy.

This is not a standard administrative role; it is a high-visibility position for a resilient, diplomatic professional who thrives on variety and complexity. One day you will be advising the Board and ensuring compliance with Company and Charity law, and the next you will be championing "privacy by design" across the organisation, managing corporate risk frameworks, and navigating complex regulatory landscapes.

If you possess a flawless eye for detail, an executive presence, and a deep passion for both corporate compliance and data privacy, we want to hear from you.

You will be joining a leading not-for-profit charity providing high-quality Residential Care, Care at Home and Assisted Living services. Care South is one of the Top 20 care companies, as rated on carehome co uk, based on published reviews from residents and their family and friends, endorsing our strong reputation in providing high quality care.

About You

Qualifications & Experience

• Proven experience as a Company Secretary or Board Secretary within a corporate or charitable environment.

• Qualified Chartered Governance Institute UK & Ireland professional qualification or a legal qualification.

• A professional Data Protection/Privacy qualification (e.g., CIPP/E Practitioner Certificate in Data Protection) or equivalent deep experience.

• Strong knowledge of the Companies Act, Charities Act and UK GDPR frameworks.

Skills & Attributes

• Pragmatic, pro-active and “can do” attitude”.

• Executive presence - exceptional communication and interpersonal skills, with the diplomacy and tact required to advise Board members and Senior Executives.

• Strong organisational skills.

• Meticulous accuracy -utmost attention to detail regarding minutes, legal registers, and regulatory compliance timelines

• Resilience & pace - ability to handle complex workloads, maintain absolute confidentiality and discretion, and work under pressure using your own initiative.

• Tech Savvy - advanced proficiency in MS Office suite with a solid understanding of modern IT security frameworks.

• Understanding of and adherence to Care South’s HEART values of Honesty, Excellence, Approach, Respect and Teamwork.

Your Rewards and Benefits

At Care South, we really value all our staff, whatever the role. We offer a stimulating and incredibly rewarding career, and we celebrate our colleagues every year through the Care South Stars Awards.

As a not-for-profit charity and registered company limited by guarantee, our focus isn't on owners or shareholders - it's firmly on those in our care and those who care for them. We are continually looking for ways to enhance the reward and recognition of our amazing Care South team.

Our current benefits package includes:

• Competitive salary
• Car allowance
• 28 days annual leave plus bank holidays
• Private medical insurance
• Permanent ill-health insurance
• Contributory pension scheme
• Life Assurance
• Employee Assistance Programme and wellbeing support
• Allocated car parking space at head office
• Paid induction and ongoing training
• Career development and progression opportunities
• Blue Light Card and online retail discounts
• Free Enhanced DBS check
• Staff Association
• Annual Care South Stars Awards

What You Need to Know

• You must be aged 18 or over
• This role is subject to an Enhanced DBS check
• We are unable to offer visa sponsorship for this position
• A full UK driving licence 
• Own car with business insurance and regular travel across the Care South portfolio as and when required

Apply today and become part of something truly special!

Deadline for applications: Friday 4 September 2026
Interviews planned for week commencing: Monday 14 September 2026

Acting as the named Data Protection Officer (DPO), the successful candidate will ensure compliance with UK GDPR and related legislation while supporting the safe and effective use of information throughout the Hospice.

Reporting to the Director of Finance and Resources, this role will lead on data protection policies, manage information governance risks, coordinate data in relation to subject access requests and GDPR breaches, oversee the annual Data Security and Protection Toolkit submission, and deliver training and advice to colleagues at all levels.

We are looking for a knowledgeable and proactive professional with significant information governance and data protection experience.

The best candidate will have excellent stakeholder management skills, and the ability to embed a culture of compliance and accountability.

This is an opportunity to make a meaningful impact in an organisation dedicated to providing exceptional care and support across Leicestershire.

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role

We are looking for a skilled and proactive Data Management Officer to join the charity’s Data and Insights Function. You will be joining the charity at a time of significant opportunity as we continue to strengthen our approach to data, insight and supporter engagement.

The Data Management Officer will mainly be responsible for managing and developing our Customer Relationship Management (CRM) system and supporter data. This is an exciting opportunity for an experienced CRM and data professional who enjoys hands-on responsibility for systems, process improvement and data management, and enabling colleagues to deliver exceptional fundraising, marketing and supporter engagement activity. Working closely with teams across the charity, you will ensure our CRM remains effective, compliant and fit for purpose while helping us better understand and engage our supporters. Your work will directly contribute to our ability to raise funds and support our life-saving mission.

This role can be offered on a fully remote basis, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.

About You

Essential

• Proven experience managing CRM systems in a charity or fundraising context and being comfortable working with large datasets.

• Experience with data segmentation, ETL processes, transformation and import / export processes.

• Strong understanding of data protection legislation (e.g. GDPR).

• Understanding of Gift Aid regulations and charity fundraising compliance.

• Confident using query tools and an understanding of query-based data extraction.

• Strong IT skills with competency using the MS Office suite and Excel in particular.

• Strong interpersonal skills with the ability to work collaboratively across teams and support non-technical colleagues.

• Ability to analyse and translate data into clear findings for campaigns and reporting, including donor value analysis.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 4 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities

Selection Process

Interviews will take place at our base at Perth Airport in Scone, or remotely, during the weeks commencing the 24th or 31st August 2026.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Sunday 16th August 2026. 

Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Digital & Data Transformation Manager to provider leadership for our digital systems, data automation, cybersecurity protocols and AI adoption.

The role

As Digital & Data Transformation Manager you will have an ability to influence in digitisation, data and IT and work cross-organisationally with Care/Housing operations, Finance, HR, suppliers, Trustees and Executive leadership. Our need is to co-create the digital strategy, influence ways of working and problem solve at a practical level. This role will lead and add momentum to the digitisation of Keychange. The process has begun and this role will coordinate and add cultural sensitive impetus to the change.  We want to multiply the gains already made to continue the transformation of the organisation. 

The focus of the role includes:

• Digital and data transformation, including identifying emerging digital technologies that can support or enhance our operations and the development of a digital organisational dashboard
• Digital and data management, including data protection governance, data security and data management
• Operational delivery, including oversight of our outsourced IT contractor and technical management of our intranet development

This is a management role with real impact – both within Keychange and ultimately in the lives of people we support.

 About you

We are looking for a values-led manager who brings:

• Experience in leading the development of digital systems, information governance, cyber-security improvement or digital transformation in a charity, care, housing, education or public sector environment
• Strong supplier-management skills
• Working understanding of cyber-security governance
• Ability to explain technical and governance issues clearly to non-technical and non-IT colleagues
• Ability to work at both management and practical implementation levels

You will be someone who combines strategic digital and data management with high standards of support, and who leads with integrity, humility and purpose.

What we offer

• Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
• Employee assistance programme (EAP) and life insurance
• Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
• Enhanced sick pay for up to four weeks, in accordance with our sickness procedure

Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity. This job advert will close on 6 September 2026. In-person interviews will take place on 17 September 2026.

All applicants need to be able to evidence the right to work in the UK. At this time we are not able to offer sponsorship for this position.

CDI is implementing a new cloud-based case management system, and the Data and Insight Manager will lead its rollout across the organisation. This is a unique opportunity for someone who enjoys combining data, people and storytelling. You will own the CRM, build reporting and dashboards, develop meaningful organisational insight, and build the relationships that help colleagues use data with confidence. Through your work, you’ll help CDI tell the story of its impact on children, young people and families while supporting better decisions across the organisation. The post holder will also act as Deputy Data Protection Officer.

Help us turn data into life-changing impact for animals around the world.

We're looking for an experienced, enthusiastic CRM & Insights Officer to join Worldwide Veterinary Service (WVS). If you enjoy transforming data into meaningful insights, improving supporter experiences, and helping charities grow their impact, we'd love to hear from you.

At WVS, every decision we make helps more animals receive life-saving veterinary care. Last year alone, we helped an animal every 14 seconds, trained more than 4,800 veterinary professionals, delivered over 1,700 shipments of veterinary supplies to charities in 71 countries, and continued our Mission Rabies programme, which has vaccinated more than seven million dogs and educated over 13 million children.

As our CRM & Insights Officer, you'll play a pivotal role in helping us understand and engage our supporters more effectively. You'll take ownership of our CRM database (Donorfy), ensuring our data is accurate, secure and well managed, while producing the insights that shape fundraising and marketing decisions. Your work will directly support supporter acquisition, retention and engagement, helping us raise more funds to improve animal welfare across the globe.

Working within our Marketing Team and reporting to the Individual Giving Manager, you'll collaborate closely with colleagues across fundraising, finance and technology to develop reporting, build audience segments, analyse campaign performance and continuously improve how we use data throughout the organisation.

Main Duties & Responsibilities

CRM Oversight

• Lead on and administer Donorfy, ensuring accurate and up-to-date supporter records.
• Maintain excellent data quality, integrity and compliance
• Support the implementation of CRM best practice across the organisation.
• Ensure data is managed in accordance with GDPR and internal policies.
• Act as the first point of contact for day-to-day CRM queries from colleagues.

Reporting & Insights

• Produce regular fundraising and marketing reports, dashboards and KPI tracking.
• Analyse supporter and donor data to identify trends, opportunities and risks.
• Provide actionable insights to support donor acquisition, retention and reactivation activity.
• Monitor campaign performance and produce post-campaign analysis.
• Support the wider team in evaluating fundraising and marketing performance and supporter journeys.

Segmentation & Campaign Support

• Build audience selections and supporter segments for fundraising and marketing campaigns.
• Work with colleagues to ensure campaigns are accurately targeted and evaluated.
• Support the development of data-driven supporter journeys and stewardship programmes.
• Assist with testing and measuring campaign effectiveness.

Collaboration & Development

· Work collaboratively with Technology and Finance teams to reconcile supporter and income data, maintain CRM data integrity, and represent fundraising priorities, constructively influencing system developments where needed.

• Support colleagues in making effective use of supporter data.
• Contribute to continuous improvements in data processes and reporting.
• Keep up to date with developments in CRM systems, fundraising data and supporter engagement best practice.
• Occasionally support events and activities outside normal working hours where required.

Essential Skills & Experience

• Two years+ experience working with CRM databases and supporter/customer data. (Donorfy is our current CRM but relevant experience across any CRM system is valuable)
• Strong Excel and data analysis skills.
• Experience producing reports and communicating insights to non-technical audiences.
• Understanding of audience segmentation and campaign targeting.
• Strong attention to detail and commitment to data accuracy.
• Knowledge of GDPR and data protection principles.
• Excellent organisational and communication skills.
• A passion for animal welfare.
• Ability to work collaboratively within a team.
• Right to work in the UK.

Desirable Skills & Experience

• Experience using Donorfy.
• Experience within a charity or not-for-profit organisation.
• Familiarity with fundraising and marketing principles, supporter engagement or individual giving.
• Experience creating dashboards using Power BI, Looker Studio or similar tools.
• Experience working with email marketing platforms and campaign reporting.
• Full UK driving licence.

Success Measures

Within the first 12 months, the postholder will:

• Improve the quality and consistency of supporter data within Donorfy.
• Deliver regular reporting and insights that support decision-making.
• Increase the use of supporter segmentation across fundraising campaigns.
• Help identify opportunities to improve donor retention and supporter engagement.
• Establish clear reporting processes and dashboards for key fundraising KPIs.

Location: Horley, Surrey (This role is based at the National Greyhound Centre, Horley, Surrey, RH6 9SX, with a minimum of three days in the office and the option to work two days from home.)

Hours: Full-time (part-time considered)

Reports to: Head of Income Generation and Engagement

Salary: £30,000-£34,000

Job role:

Each year, thousands of greyhounds across the UK rely on the generosity of supporters of the Greyhound Trust to find safe, loving homes. With an annual income of around £4.5 million, individual giving and gifts in Wills is central to our income generation strategy and this role will help to grow and nurture it.

This role is perfect for an ambitious fundraiser looking to take your next step in the animal welfare sector. From leading on donor communications and appeals through to managing our legacy pipeline, you will support the Head of Income Generation and Engagement to shape the income generation strategy.

You will take the lead in developing, testing, learning and growing the direct marketing programme and developing supporter journeys both online and offline. You’ll develop our email marketing and online supporter journeys for now and the future.

This is a broad, varied role, and we don’t expect you to arrive as an expert in everything. Whether your background is in individual giving, community fundraising, legacies, digital or data, if you are a confident communicator and comfortable managing relationships with compassion and determination, this is the role for you.

Key responsibilities:

1. Work with the Head of Income Generation and Engagement to develop the individual giving strategy and contribute to annual planning, budgeting and KPIs.
2. Create a sustainable individual giving programme, increasing the supporter base across all channels and developing strategies to engage and motivate supporters.
3. Plan and deliver engaging multi-channel fundraising campaigns and appeals.
4. Provide advice and support to branches for one-off lottery or other individual giving initiatives; ensuring compliance with our gambling commission licence nationally and through branches.
5. Review and develop the charity’s programme of appeals, regular giving and sponsorship products, lottery and donor development programmes.
6. Maximise digital fundraising opportunities whilst recognising the contribution of non-digital approaches for certain audiences and product types.
7. Develop our email marketing and online supporter journeys.
8. Review and develop opportunities for legacy giving and in-memory fundraising.
9. Analyse income and expenditure monthly, using a set of KPIs to report on progress and forecast future results.
10. Design and implement a stewardship programme with particular attention to supporter journeys for new and existing supporters that increase average values and long-term support.
11. Ensure compliance of the individual giving programme, escalating risks to the Head of Income Generation and Engagement.
12. Ensure data collection, management, use, storage and destruction comply with data protection law and best practice.
13. Engage with staff and volunteers on the importance of fundraising from individuals and how their individual roles can enhance fundraising opportunities.
14. Work closely with other members of staff to ensure individual giving products and initiatives are integrated with other areas of the charity, such as brand and marketing programmes, retail development and homing campaigns.

Essential skills and experience:

• Experience of working in an individual giving, direct marketing, community, or general fundraising role.
• Experience of delivering income growth and establishing new programmes of activity.
• Ability to manage and monitor external suppliers and agencies (copywriters, designers, mailing houses, platform developers, etc.) to maximise outcomes.
• Demonstrable experience of donor development, journeys and stewardship.
• Proficient written and verbal communicator with the ability to adapt tone to engage and inspire different audiences and write compelling fundraising copy.
• Excellent stewardship skills with the ability to communicate with supporters via letter, email, telephone and face to face with care and compassion.
• Able to plan and prioritise independently across several income streams.
• Track record of writing clear, engaging supporter communications (appeals, newsletters, thank you journeys).
• Confident using data to select, segment, or report on supporter groups.
• Experience managing ongoing relationships with individuals (donors, supporters or clients).
• Understanding of legacy marketing.
• Proficiency in using a CRM to manage donor relationships and supporter journeys.
• Working knowledge of charity law, GDPR and the Fundraising Code of Practice.
• A collaborative approach and willingness to learn new areas of fundraising.

Desirable experience and qualifications:

• Relevant fundraising or marketing qualification (e.g. Institute of Fundraising / CIOF certificate, CIM), or evidence of ongoing professional development.
• Experience of legacy marketing, legacy administration, or legacy pipeline management.
• Experience of writing legacy-specific communications (in-memory, will-writing campaigns, pledger updates).
• Experience of developing and evaluating acquisition or retention campaigns and activity across a variety of offline and digital channels.
• Experience of building or improving email marketing programmes or automated supporter journeys.
• Experience of working with fundraising databases (e.g. Raiser's Edge, Donorfy, Beacon) and GDPR-compliant data handling.
• Experience of liaising with solicitors, executors, or handling sensitive/bereavement-related conversations.
• Experience of managing a pipeline or CRM-tracked process from enquiry through to completion.
• Have empathy and enthusiasm for the mission of the Greyhound Trust.

You don't need to have all of this – if you have strong individual giving or communications experience and are excited to grow into legacies and digital, we'd love to hear from you.

You will be required to work or provide support outside of standard working hours for events and operational needs, so flexibility is key. This post and its role requirement will develop with the needs of the charity.

Are you an insight-driven leader with experience of service design and development, CRM systems and data management? Do you enjoy turning evidence into action, building effective processes, and helping organisations maximise their impact? Then join Sported as our Network Services and Data Manager and play a key role in developing and evolving the services, activities, and support we provide to grassroots groups across the UK.

About Us

Sported is a charity that delivers funding, resources, and expert volunteer support to grassroots groups that use sport and physical activity to make a positive difference to people and communities.

Our network of 5000 groups reached over one million people across the UK in 2025–26. Through free support, resources and funding, we help trusted local leaders lower the barriers participation, building stronger, fairer communities and improving health and wellbeing, and opportunities for all.

We are now looking for a Network Services and Data Manager to join us on a full-time, permanent basis, working 37.5 hours per week.

Why Join us? 

· A supportive, friendly, engaged team, with a great people first culture

· A salary of £39,393 – £45,020 (dependent on experience)

· 25 days’ holiday per annum plus Bank Holidays

· Two additional wellbeing days per year

· Two paid volunteer days each year

· Up to five days’ paid study leave for self-funded training

· Flexible working arrangements

· A confidential counselling service

· Pension scheme

· Cycle to Work scheme

This role is a fantastic opportunity for a strategic and insight-driven professional with expertise in service design, CRM systems, and data management to join Sported's mission of supporting grassroots groups to create lasting change in their communities.

Here you will have the opportunity to provide leadership to a function with significant potential for growth and development. You'll be instrumental in embedding best practice across service design, establishing robust processes, enhancing data capability, and creating a culture of evidence-based decision-making.

The successful candidate will drive continuous improvement, helping to establish a high-performing, strategically focused function that maximises impact across the organisation.

The Opportunity 

This is more than a data role 

You'll lead the development of Sported's services, CRM systems, and data strategy, ensuring our decisions, processes, and offer to grassroots groups are driven by insight and evidence.

Working closely with colleagues across the organisation, you'll champion innovation, improve how we use data, and help create exceptional experiences for the grassroots groups we serve.

If you're excited by the opportunity to shape strategy, lead change and maximise social impact, we'd love to hear from you.

About You

• An excellent communicator, able to build positive working relationships with the wider team.

• An effective influencer, able to drive change and embed new ways of working across the organisation.

• A self-starter, able to work independently and under your own initiative.

• A curious mind, able to ask questions and pursue answers.

• A critical thinker, able to assess existing approaches and imagine new ways of working.

• A passion for making a difference to marginalised communities and people. 

Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience.

The closing date for this role is Midnight on 20th August

Sported is an equal opportunities employer, and we warmly welcome applications from people of all backgrounds. We particularly encourage applications from ethnically diverse, LGBTQ+ and disabled communities, as well as people with lived experience of tackling inequalities, because we value the insight and strength that diverse voices bring to creating meaningful change.

We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know. 

We want every candidate to have the best opportunity to showcase their skills. That's why we use a anonymous recruitment process and provide interview questions in advance, supporting a fair, transparent and inclusive selection process.

This is a fantastic opportunity to join The Christie Charity in a brand-new role that will play a key part in shaping the future of our fundraising events programme.

As Fundraising Officer, you'll help deliver an exciting portfolio of charity-owned and third-party events that inspire supporters, create unforgettable experiences and generate vital income to support world-leading cancer care, research and treatment. Every event you help deliver will make a real difference to the lives of patients and their families.

This is a varied and rewarding role that sits across both our Events and Corporate Partnerships teams, giving you the opportunity to develop a broad range of fundraising skills. Alongside delivering exceptional events, you'll support the growth of our corporate fundraising programme by helping to build strong business partnerships, increase employee engagement and identify new opportunities to maximise fundraising income.

If you're passionate about creating memorable supporter experiences, thrive in a fast-paced environment and want to be part of an ambitious team making a tangible impact, we'd love to hear from you.

CRM & Data Insight Lead

This is an exciting time to be joining the team in this new role!

We’re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children’s hospital, your work will help transform the future of patient care.

Position: CRM & Data Insight Lead

Location: Cambridge, Biomedical Campus/Hybrid (onsite 4 days per week)

Salary: £35,000 to £40,000 per annum (dependant on skills and experience)

Hours: 37.5 hours per week. Part-time of 30 hours per week will be considered

Contract: Permanent 

Closing Date: Sunday, 16th August 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.

About the Role

As the CRM & Data Insight Lead, you will be responsible for managing one of the organisations most valuable assets, the CRM database (Donorfy), and work to help maximise its value to the strategy and fundraising goals. The direction of travel is set on transforming the charity, in particular, cancer and children’s services. With two capital build projects on the horizon, there is a real opportunity for you to work with the team to use all the CRM and rich data insight to help make evidence-based decisions and bring an elevated level of strategic focus to help transform healthcare across the region and beyond.

You’ll work closely with colleagues across all of the teams, from helping Income Generation and Communications colleagues to use the CRM and data insight to inform strategy and tactics, to helping colleagues in Finance to implement better reporting and more efficient solutions. You will also work closely with the Income Generation and Communications Teams to support their goal of growing the number of supporters and their value to the charity through data-led fundraising and marketing activities.

About You

We are looking for someone who has relevant experience or is educated to degree level with excellent communication and problem solving skills.

You will have experience of:

• CRM systems and their management
• Using data visualization tools such as PowerBI
• Producing business insights, data analytics, and reports, and using these to make recommendations to key stakeholders
• Managing multiple projects in a busy, target orientated environment

We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity.

In Return

This is an amazing place to work!

You will receive a fantastic benefits package including:

• Pension Scheme with 7% Employer Contribution
• 25 days Annual Leave + Bank Holidays + Your Birthday off
• Group Life Assurance (4x salary)
• Enhanced Maternity and Paternity Pay
• Annual Eye Tests + £65 towards computer-use glasses
• On-site Leisure Centre
• NHS Discount Schemes
• Health Cash Plan
• Employee Assistance Programmes
• Cycle to Work Scheme

Other roles you may have experience in include CRM, Systems, Data, Data Insight, CRM Lead, Systems Lead, Data Lead, Data Insight Lead, CRM Officer, Systems Officer, Data Officer, Data Insight Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Could you help transform the way our charity engages with unpaid carers? As the leading Essex charity supporting carers it is vital that what we do is rooted in their voice and lived experience.

We have an exciting opportunity for a Carer Engagement Lead to join our team, in a new role working directly with the CEO to ensure that carers lived experience is heard and understood and that carers, including young carers across Essex, have opportunities to participate and contribute. This is a rewarding and varied role, combining direct engagement with carers alongside analysing data and communicating evidence of need to help effect real and positive change.

You will be an engaging communicator with active listening skills and the ability to interpret and apply lived experience to strategic and policy decisions and planning.  You will ideally have personal experience of unpaid caring responsibilities and may have previously facilitated service user involvement. You'll be passionate about harnessing the voice of local carers to secure improved outcomes for carers of all ages across Essex.

Action for Family Carers is a thriving charity which for over 35 years has been providing support for Adult Carers and Young Carers – people with unpaid caring responsibilities for others. We are a Carers Trust Network Partner and hold the Excellence for Carers quality mark. We provide support including information, coaching, counselling, peer support, respite care, and Young Carer clubs across Essex, working within schools, GP practices and a variety of community settings.

Your responsibilities will include:

       Coordinating participation opportunities that enable adult and young carers to influence local, regional and national policy decisions and help achieve positive change

       Harnessing and amplifying local carer voice and experience and engaging carers in service planning, delivery and review

       Identifying themes and trends and ensuring these are communicated to key stakeholders

       Monitoring and reporting on outcomes.

       You will need to be:

       An excellent communicator with empathy and active listening skills.

       Proactive, highly organised and equally at home analysing data or producing reports as in engaging with carers and senior local decision makers

       Confident in the use of IT including Microsoft 365 and CRMs (databases).

       Passionate about improving outcomes for local carers.

       A driver with access to a vehicle and a willingness to travel across Essex.

We offer:

       Full induction and relevant training

       Contributory pension scheme

       24-hour Confidential Staff Helpline

       An opportunity to help vulnerable families in the local community

    A chance to be part of a supportive and friendly team

Church Engagement & Fundraising Officer

12-month Fixed Term Contract. Full Time, Home-based (with weekly travel)

Location: London and the Northern Home Counties 

Salary: £44,945 per annum

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. This is a homeworking role and you are expected to be in the London office once a month

About the role

Reporting in to the Church Engagement & Fundraising Advisor, the Church Engagement & Fundraising Officer is a proactive fundraising and church engagement role.

You will be out in churches and communities across London and the home counties, building new relationships, strengthening existing high-value support, and inspiring churches to give, act and pray with Christian Aid.

You will identify and approach prospective churches, pick up the phone to book meetings, speak confidently in church services and local gatherings, and make compelling asks that lead to increased giving and deeper engagement.

This is a remote team to facilitate post holders to be proactively present in local church communities. Much of your impact will come from being out and about: visiting churches, meeting clergy and volunteers, attending local events, speaking at services, and building relationships face to face. You should expect regular travel across London and the home counties, including some evenings and weekends.

We are looking for someone who is energised by being out in the community, not someone looking for a primarily desk-based role.

In this role, success will mean:

• building a strong pipeline of churches and groups with the potential to support Christian Aid;
• securing meetings, speaking opportunities and invitations into church spaces;
• inspiring churches to increase their giving, particularly around appeals and key fundraising moments;
• strengthening relationships with current high-value church supporters so they feel known, thanked and encouraged;
• equipping volunteers and local champions to extend Christian Aid’s reach;
• using insight, data and local knowledge to prioritise the relationships with greatest potential.

A significant part of this role will be proactive new relationship-building. You will not only respond to churches already connected with Christian Aid; you will identify new opportunities, approach churches and leaders, and work creatively to open doors for giving, fundraising, campaigning and prayer.

About you

Who we are looking for:

Essential:

• Demonstrable experience driving fundraising and relationship building.
• Knowledge of church audiences across all denominations.
• Experience of mentoring volunteers to add capacity, skills and aptitude to empower and support them.
• Detailed knowledge of the principles of good donor management or customer care, and understanding of the principles of relationship building.
• Developed communication skills to inspire others to take action and use their skills and resources to fundraise and donate.
• Developed communication skills to communicate complex messages creatively and effectively to diverse audiences.
• An ability to analyse and interpret information and data to prioritise work and achieve results.
• Organisational skills to work under pressure and manage competing priorities to deliver multiple concurrent activities.
• The ability to travel frequently to locations, including some evenings and weekends.

Desirable:

• Knowledge of current fundraising legislation and good practice.
• Knowledge of relevant church networks and denominational structures.
• Ability to effectively portray development messages in a theological context.
• Knowledge of global development issues and Christian Aid’s work.
• Good knowledge of the London and South East geographical region.

This role would suit you if you are a confident relationship-builder who enjoys getting out into communities, opening doors and inspiring people to act. You might come from community fundraising, church engagement, major donor engagement, sales, business development, volunteer mobilisation or a church-facing role with clear fundraising experience.

You will need to be confident talking with churches, meeting ambitious targets, comfortable making asks for financial support, and motivated by helping local communities turn faith, generosity and concern for global justice into practical action.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Research Manager

Location: Flexible, London Head Office (minimum 2 days per week in the office) or Home Based
Contract: Permanent
Hours: Full-time, 35 hours per week
Salary: £44,598 (London, Hybrid) or £40,320 (home-based)
Closing Date: 9.00am, Monday 17 August 2026
Interview Dates: Thursday 3 September and Friday 4 September 2026 (expected)

Join Homeless Link

Homeless Link is the national membership charity for frontline homeless agencies in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.  

As part of the Social Change directorate the Policy and Research team lead Homeless Link’s evidence, policy influencing and thought leadership activities. The research team generates robust evidence and practical insight to improve outcomes for people experiencing homelessness. We exist to contribute to the national evidence base needed to shape policy, challenge narratives, and advocate for system-level change. We deliver applied mixed-methods social research that helps organisations, commissioners, and communities understand needs, experiences, and what works to strengthen responses to homelessness.

About the Role

We’re looking to recruit a Research Manager to support the delivery of our strategic research portfolio. This role will involve managing and delivering research design, data collection, analysis and reporting, while working collaboratively with colleagues across Homeless Link, member organisations, academics, government officials, partners and people with lived experience.

The successful candidate will be an excellent project manager with strong quantitative research skills. They will have communication and relationship building skills, understanding of interpreting research findings in wider policy contexts, and of making strategic recommendations for national and local policy and decision makers.  For full details of the role please download our Recruitment Pack.

About You

We're looking for an experienced researcher with strong project management skills and expertise in both quantitative and qualitative research methods. You'll be comfortable working with data, producing high-quality analysis and communicating findings to a wide range of audiences.

You will bring:

• Experience managing research or evaluation projects from inception to completion.
• Strong quantitative and analytical skills.
• Experience analysing and interpreting data from multiple sources.
• Excellent written and verbal communication skills.
• The ability to manage competing priorities and work collaboratively with stakeholders.
• Experience using research and data analysis software such as SPSS, R, NVivo or Power BI.

Location and Working Arrangements

This role can be based at our London Head Office or b can be home-based, with flexibility to work remotely. The successful candidate must be willing to travel across the UK when required, including occasional overnight stays.

Employee Benefits

Homeless Link is proud to offers a wide range of generous benefits including:

• 30 days annual leave plus bank holidays (pro rata for part-time employees)
• Enhanced Maternity, Parental, Adoption and Sick Pay schemes
• Enhanced employer pension contributions and Salary Exchange Scheme
• Employee Assistance Programme (EAP)
• Cycle to Work scheme
• Season Ticket Loan scheme
• Access to the Blue Light Card scheme
• Group Life Assurance scheme (4x Scheme Salary benefit)
• Flexible working arrangements
• Commitment to continuous learning and professional development

Equity, Diversity and Inclusion

Homeless Link is committed to building a diverse and inclusive workforce and actively welcomes applications from people with lived experience of homelessness, people from Black and minority ethnic communities, disabled people and other underrepresented groups. We are committed to providing reasonable adjustments throughout the recruitment process and creating an environment where everyone can thrive.

How to Apply

Please submit your CV and a covering letter explaining how you meet the requirements of the role to recruitment email. Applicants that do not submit a covering letter, will not be considered. If you have any questions regarding this vacancy, please contact the recruitment team on the above email address.

Please note: All successful applicants will be required to provide proof of your eligibility to work in the UK and complete or provide a basic DBS certificate.  

We are seeking an enthusiastic and highly motivated Chief Executive to assume overall responsibility for the management of HMC. The purpose of this senior leadership role is to lead the organisation in fulfilling its purpose of supporting migrants in Hackney and the wider London community, ensuring they can access their rights and overcome injustices in the immigration and social welfare system.