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The General Assembly of Unitarian and Free Christian Churches (GA) is the central charity that supports its member congregations, ministers and societies in England, Scotland and Wales. Its purpose is to promote free and inquiring religion, through inclusive, free-thinking communities that draw on wisdom from all sources, without doctrine or dogma. Our congregations are autonomous and locally led; the GA is not a hierarchical leadership body, but one that supports and leads alongside our members.
As Britain’s religious culture and context has changed, so have Unitarian communities, and the GA is in a process of adapting to best meet these changing needs.
The purpose of this role
This is a new role, being the operational engine to strengthen the organisation at a time of change. Shifts in the wider Unitarian movement with patterns of innovation, rebuilding, and growth alongside congregational vulnerabilities and closures mean that the GA’s operational function must adapt.
This role would suit someone who is excited to manage governance, systems, and data as strategic enablers in a values-driven organisation, who can drive change while delivering operational excellence.
This is a role with real scope to shape how an organisation that is approaching its centenary works in the years ahead - including how good data, digital systems, and emerging tools can support a small team to make best use of its resources and build capacity for relational work.
The Operations Director will work closely with the Chief Officer, and will be a collaborative and proactive enabler to lead a transition to a future-fit organisation that can better serve its members and have a greater impact.
You don't need to be Unitarian or a person of faith to apply. We welcome candidates from all backgrounds and beliefs who are drawn to work within a values-led organisation.
What you’ll be doing
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Strategy & organisational development — Partner closely with the Chief Officer to shape strategy, translate priorities into action, and build the systems that make us resilient.
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Governance, legal & compliance — Serve as Company Secretary, stewarding our transition to CIO and ensuring we meet our legal and regulatory obligations with confidence.
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Financial oversight — Ensure financial management arrangements (including outsourced providers) deliver accurate, timely information and sound controls; work with the Honorary Treasurer and external accountants on budgeting, fund oversight and audit support, escalating risks and holding providers to account.
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Systems, data & digital — Lead our information infrastructure, oversee our CRM migration, and champion a culture of good data practice — including thoughtful use of AI where beneficial.
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People & HR — Line manage two team members and keep our HR and supplier relationships running smoothly, with care and clarity.
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Unitarian relationships — Nurture collaborative relationships with key Unitarian bodies from an operational perspective, including governance support for affiliated organisations.
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Events & communications — Take operational ownership of the Annual Meeting and ensure the infrastructure behind our communications is solid and reliable.
See the attached job description for more details.
What core skills and experience you’ll have
Essential:
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Senior operations leadership experience in a purpose-led or membership organisation, with a track record of building capacity through periods of organisational change.
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Experience leading complex organisational change and systems transformation, including the people dimensions of change.
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Experience managing contracted delivery of services by third parties
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Financial literacy sufficient to own management accounts, lead a budgeting process, and act as a critical friend to trustees on financial governance.
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Must be comfortable interrogating financial information and holding external providers to account; accountancy qualification not required
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Experience of leading the implementation or significant improvement of CRM, financial management, or other organisational systems — including managing migration risk
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Experience of people management, and good HR / employment practice
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Substantial experience of charity governance and compliance
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Solid working knowledge of UK charity law and Charity Commission requirements, including the ability to advise senior colleagues and trustees with confidence
Desirable:
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Experience of property or building management, including leases, tenancy relationships, and facilities oversight
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Experience of a CIO conversion or similar legal restructuring of a charity
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Familiarity with Salesforce or similar CRM platforms
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Experience of working in a faith, membership, or congregational context
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Company secretarial experience
Please note: We've listed essentials and desirables in good faith, but we know no one is the finished article. If you bring the right values, approach, and most of the experience, we would love to hear from you.
About the role
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JOB TITLE: Operations Director
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LOCATION: Central London (Essex Hall, WC2) and home-based hybrid. Minimum 2 days per week in the office.
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WORKING HOURS: Full-time 35 hours a week. Part-time applications (min. 4 days a week) considered.
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SALARY: £55,000 per annum
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START DATE: ASAP
Our benefits package includes
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30 days holiday, plus English bank holidays
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Workplace pension scheme (7% Employer contribution)
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Staff support budget for personal development and wellbeing
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Membership of financial wellbeing programme (Maji)
Apply for the position of Operations Director
Please submit a cover letter and CV via the link below to make an application.
In your cover letter, we would like to understand what it is that has drawn you to this role, what it is about the General Assembly’s work that resonates with you and what experience you have of implementing organisational change.
Please note: Applicants must have the right to work in the UK. We are unable to sponsor visa applications.
The deadline for applications is Wednesday 15th July 2026, 23:59 BST.
Our initial first stage interviews will take place on Wednesday 22nd July 2026. These interviews will be in person at our Head Office, Essex Hall, in Central London and we will reimburse travel expenses (standard class public transport).
Shortlisted candidates will then be invited to a final video interview taking place week commencing 27th July 2026.
Please keep these dates free and be aware that there will be a short notice period before each interview.
The interview process will include a prepared task, and you'll be given plenty of time in advance to work on it - we want to see your thinking, not test you under pressure.
If you need any reasonable adjustments to support you through the interview process, please just let us know - we're happy to help.
The client requests no contact from agencies or media sales.
Are you an enthusiastic fundraiser who is looking for a rewarding role where you interact with generous supporters?
We're looking for a Community Fundraising Officer, based at our rehoming centre in Harefield, West London, to promote the work of Dogs Trust to key audience groups and deliver excellent customer care for all Dogs Trust supporters, but particularly potential and existing legacy pledgers.
What does this role do?
As Community Fundraising Officer, you’ll:
- link the rehoming centre with supporters in the local community, developing relationships with local individuals, businesses, community groups and clubs,
- feed into various income streams through these relationships, identifying prospects in the community and develop a pipeline of future donors and legacy donations,
- steward existing and potential donors, always providing them with a seamless supporter journey, ensuring they have a clear understanding of the work we do and feel motivated to support our meaningful local work,
- organise supporter events, talks and tours both onsite and externally.
- completing all administration related to donations to the centre, including thanking and banking.
Could this be you?
To be successful in this role, you’ll need some community fundraising experience, with the ability to build connections and connect with the local community. To do this, you’ll need excellent communication skills and be able to confidently approach and interact with supporters. While you’ll be a key part of the rehoming centre team, you’ll be regularly be working independently, so strong organisational skills and a proactive approach is essential.
This role is based at the rehoming centre, and the post holder will spend lots of time in the community meeting supporters. The working pattern is typically Monday and Tuesdays, but flexibility is required and is likely to involve some evening and weekend work, depending on the nature of the work.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
The role of Digital Officer plays a key role in supporting the delivery and continuous improvement of The Children’s Trust’s digital communications. Working closely with the Digital Manager and wider Marketing and Communications team, the postholder will help ensure our website, email marketing and other digital activity are engaging, accessible, user-focused and aligned with organisational priorities and brand guidelines.
The role will support the day-to-day management of the charity’s websites maintaining high-quality, up-to-date content with a strong user experience, alongside contributing to integrated marketing and communications activity through digital channels, including email and paid digital support. Using analytics and insight, the Digital Officer will help monitor performance, identify opportunities for optimisation and support data-driven decision making to enhance reach, engagement and user journeys.
This role requires a highly organised and detail-oriented individual with a strong understanding of digital best practice, who can work collaboratively across teams and manage multiple priorities effectively while contributing to the ongoing development of The Children’s Trust’s digital presence.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
Website management
- Support the day-to-day running of the charity’s websites, managing updates from across the organisation and ensuring continuous improvement and development of content, layout and structure.
- Support the Digital Manager to work with teams across the charity to ensure all website content is fresh, up-to-date and in line with our key messages, style and tone of voice.
- Support Digital Manager with ensuring websites are compliant, secure, accessible, user-friendly and aligned to brand, communications and organisational objectives.
- Produce content that complies with Web Content Accessibility Guidelines (WCAG 2.1 – Level AA) and help promote web accessibility throughout the Organisation.
- Build and maintain online forms, e.g. donations, event entries and data capture.
Campaigns and email marketing
- Assist the Digital Manager and Senior Marketing Manager with paid digital activity on small scale campaigns, covering areas such as paid social and Google ads or search campaigns and boosted posts.
- Contribute to marketing and communications plans for campaigns and projects.
- Support with review and delivery of email communications produced across the organisation to ensure they meet brand and best practice guidelines.
- Support with the creation and management of email communications using DotDigital.
- Optimise performance through A/B testing, segmentation and analytics.
- Collaborate with the Digital Manager to support and ensure effective targeting, segmentation and retargeting in our email marketing and paid campaigns.
- Support Digital Manager with the day-to-day running and long-term development of our Google Grants account and campaigns.
- Identify opportunities to improve reach, engagement and supporter retention.
Wednesday 29th July and Thursday 30th July
PLEASE READ CAREFULLY – ‘How to Apply’
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Link to Change is an award-winning charity dedicated to protecting children and young people from exploitation, abuse and harm. We work alongside children, families, professionals and communities to create safer futures and stronger outcomes.
Now entering an exciting new phase of growth across Bedfordshire and surrounding areas, we are seeking an exceptional Chief Executive Officer to lead the organisation into its next chapter.
Link to Change has a strong reputation as a trusted specialist in tackling child sexual exploitation, criminal exploitation, online harms and abuse affecting children and young people. Our work has influenced policy and practice, supported thousands of children and families, and amplified the voices of young people with lived experience.
We are ambitious about the future. We want to reach more children, strengthen our influence, grow our services, and continue driving meaningful change within safeguarding systems and communities.
As Chief Executive Officer, you will provide strategic and operational leadership to the charity, ensuring we remain financially sustainable, well governed and focused on achieving the greatest possible impact for children and young people. Working closely with our Board of Trustees, staff team and partners, you will lead organisational development, strengthen relationships across sectors, champion safeguarding excellence and help shape the future direction of the organisation.
This is a unique opportunity to lead a respected, award-winning charity with a passionate team, a strong reputation and a clear sense of purpose.
We are looking for a values-driven leader who can inspire others, build strong partnerships, navigate complexity and lead with confidence and compassion. You will share our commitment to safeguarding, trauma-informed practice and ensuring that the voices of children and young people remain at the heart of everything we do.
If you are passionate about improving outcomes for vulnerable children and young people and want to lead an organisation that is making a genuine difference every day, we would love to hear from you.
Join Link to Change and help create a future where every child and young person is safe, heard and free from exploitation.
Please ensure to follow the guidance within the application pack on how to apply.
To make an application, please submit:
1. Up to date CV (no more than 3 pages).
2. A supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria. Please also state any dates that you would be unavailable for interview if shortlisted.
3. Please advise us of any dates in August and September when you would be unable to attend an interview, if successfully shortlisted.
Everyone deserves a life free from Exploitation.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Officer – 4‑day week, hybrid, high‑impact charity based in Oxford
If you want a fundraising role where you can see the direct impact of every partnership, pitch and campaign this could be the right move.
About the role:
We’re looking for a Fundraising Officer to join Aspire’s small, agile and supportive Fundraising & Communications team. You’ll be an all‑round fundraiser, working across corporate partnerships, trusts and foundations, and community, events and individual giving. You’ll help grow and diversify our voluntary income so that more people across Oxfordshire and the Thames Valley can move out of homelessness, poverty and long‑term unemployment into secure work and housing.
This is a hands‑on role with real variety: one week you might be crafting a pitch for a new corporate partner, the next you could be pulling together a trust report, planning a community fundraising event or writing supporter communications. You’ll have room to shape the role around your strengths while learning from experienced colleagues.
About Aspire:
Aspire is a multi‑award‑winning employment charity and social enterprise. We support people who have faced serious barriers – including homelessness, offending histories, substance misuse, mental ill health and long‑term unemployment – to build confidence, skills and ultimately secure housing and work. In the last year alone, we supported over 1,800 people experiencing disadvantage to move closer to employment and housing and achieve lasting change.
We are guided by our values: Ambitious, Supportive, Participatory, Inspiring, Reliable and Enterprising. You will see these lived out day to day – in how we work with participants, partners and each other.
What you’ll be doing:
- Helping to grow and steward corporate partnerships across Oxfordshire and the Thames Valley, from prospect research and pitches to volunteering and sponsorship.
- Supporting a strong pipeline of trust and foundation applications and reports, telling Aspire’s story with clarity and evidence.
- Leading on community fundraising and events, building relationships with local groups, schools, faith communities, businesses and individual fundraisers.
- Maintaining and developing individual giving through engaging, well‑timed communications.
- Using our CRM (Salesforce) to keep supporter data, pipelines and reporting accurate and up to date.
- Playing a full part in a collaborative team where ideas are welcomed and everyone pitches in at busy times.
About you:
You don’t need to tick every box, but you will bring:
- Experience in at least one of: corporate fundraising, trusts and foundations, community/events or individual giving, plus enthusiasm to grow across all three.
- Strong written and verbal communication skills, with the ability to adapt your tone for different audiences.
- Confidence building and managing relationships with supporters, customers or partners.
- Good organisational skills and comfort working to deadlines and targets.
- A genuine commitment to tackling homelessness, poverty and disadvantage, and alignment with Aspire’s values.
Experience with Salesforce or AI tools would be helpful, but we’re more interested in your mindset: curious, proactive, organised and keen to learn.
What we offer:
- A 4‑day working week (0.8 FTE).
- Salary: £29,234 - £35,305 per annum (FTE), depending on experience (0.8 = £23,387 - £28,244) .
- Hybrid / remote‑first working, with at least two in‑person team days per month in Oxford and occasional events and meetings.
- The chance to shape and grow a varied fundraising role in a small, supportive team.
- A values‑driven culture and the opportunity to see the tangible impact of your work.
How to apply:
To apply, please send your CV and a covering letter directly to by noon on Friday 17th July 2026. In your covering letter, please ensure you tell us how you meet the Person Specification and share examples of relevant achievements.
We are interviewing on a rolling basis and may close the advert early if we appoint, so we encourage early applications.
Aspire Oxfordshire empowers people to realise their potential and create positive, independent futures.
The GAMH Research, Policy and Advocacy Officer is a new post that will play a central role in advancing GAMH’s global policy and advocacy agenda, helping to strengthen and elevate the focus on the health and wellbeing of men within national, regional and global policy environments. The postholder will design and deliver policy advocacy initiatives, generate high-quality research, write reports and publications, support project coordination, engage stakeholders and partners, and support communications to influence decision-makers aimed at improving health and wellbeing outcomes for men and boys within a gender equality framework. The position will work across all GAMH workstreams, with a particular focus on men’s health in Europe, prostate cancer and human papillomavirus (HPV) vaccination programmes.
This exciting new role will is being created at a time of organisational expansion and growing interest in men’s health worldwide. It will require attendance at meetings in London and the South East of England and occasional European/international travel will also be required.
Key Responsibilities
1. Policy Advocacy and Campaign Development
- Develop and contribute to GAMH’s policy positions and advocacy on key men’s health issues, with a particular focus on men’s health in Europe, prostate cancer and HPV.
- Monitor and analyse key policy developments relevant to men’s health and the work of GAMH across prevention, early diagnosis, screening, treatment, and support.
- Support the design and delivery of advocacy strategies and campaigns targeting policymakers, professional societies, international non-governmental organisations and other international bodies.
- Support coalition and network building by GAMH to strengthen policy responses on men’s health.
- Prepare policy briefings and advocacy materials.
2. Research, Analysis and Writing
- Conduct and synthesise research on men’s health issues, including policy analysis, epidemiology, and literature reviews.
- Write high-quality accessible reports, evidence summaries, position papers and publications to support GAMH’s work.
- Identify relevant gaps in policy data and evidence relating to men’s health.
3. Project Coordination and support
- Manage the development of a European Men’s Health report.
- Play a leading role in, and support, the development of GAMH’s Global Prostate Cancer Initiative and wider work on prostate cancer policy.
- Assist in the planning and delivery of other GAMH projects, as necessary.
- Contribute to funding proposals and reporting to donors.
4. Stakeholder Engagement and Partnerships
- Support the strengthening of GAMH engagement with national men’s health networks and its members, particularly in Europe.
- Build and maintain relationships with key stakeholders across each of the relevant GAMH workstreams, including policymakers, non-governmental organisations, UN agencies, academics and researchers, patient organisations, professional bodies, advocates and industry.
- Represent GAMH at meetings, conferences, and events (as required).
- Attend and report to the GAMH Board of Trustees (as required)
5. Communications, Dissemination and Impact
- Support the dissemination of GAMH reports, campaigns, and advocacy outputs.
- Support launch event/s of GAMH and initiatives and reports.
- Contribute to GAMH’s website, newsletters, and social media channels.
- Support monitoring and evaluation of GAMH advocacy and research activities.
Person Specification
Essential
- Degree (or equivalent experience) in health policy, public health, or a related field.
- Demonstrable experience in policy advocacy, campaigns and research.
- Experience of research, analysing and synthesising complex information into clear evidence-based written outputs.
- Excellent written and verbal communication skills (in English), with ability to adapt content for different audiences.
- Strong organisational skills and attention to detail.
- Confidence working with senior stakeholders and external partners.
- Ability to work independently and manage multiple priorities.
- Strong interest in gender and global health issues, particularly men’s health.
- Commitment to GAMH’s mission and values.
Desirable
- Experience working on policy and research related to one or more GAMH focus areas, particularly cancer, mental health, primacy care, self-care and sexual and reproductive health.
- Experience and understanding of working on gender and health issues, particularly men’s health.
- Knowledge of European and global health policy institutions and processes.
- Experience working at an international level in an NGO, government, professional body, university or other context.
- Experience in stakeholder engagement and partnership development.
- Additional European language(s).
Skills and attributes
- Highly organised and reliable.
- Ability to work independently and remotely (home-based).
- Ability to work across multiple topics and deadlines simultaneously.
- Collaborative and proactive.
- Adaptable.
- Takes initiative.
- Communication and influencing ability.
What We Offer
- Competitive salary and benefits.
- Annual leave, statutory sick pay and parental leave, pension contribution scheme.
- Opportunity to contribute to a growing global movement on men’s health.
- A flexible and supportive working environment.
- Exposure and engagement with national and international partners, policymakers, funders and senior leaders.
- An exciting mission-driven and collaborative working environment.
Applicants should submit:
• A CV.
• A statement demonstrating relevant skills and experience.
• A covering letter to include your interest in GAMH’s work.
Applications must be received by 9am on 20 July 2026 (UK time).
Interviews will take place (online) in w/b 17 August 2026.
Shortlisted candidates may be asked to complete a short written exercise.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about customer service and experience?
Can you provide the ‘wow factor’ that makes supporters feel valued, inspired and heard?
Are you looking for a flexible role?
We’re looking for a highly organised, proactive and enthusiastic Supporter Care Assistant with a passion for people, nature and planet. If that sounds like you, we’d love to hear from you.
The charity
Population Matters is a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision reality as quickly as possible.
The role
As Supporter Care Assistant, you will play a key role in delivering an outstanding experience for Population Matters’ supporters, ensuring that every interaction is timely, professional and engaging. You will help create positive and meaningful relationships that inspire supporters, increase satisfaction and deepen engagement, ultimately strengthening long-term support for our mission.
Acting as a first point of contact for supporters, you will:
- provide a high standard of customer service across a range of channels
- respond to enquiries, feedback and complaints with empathy and efficiency
- commit to delivering a consistently excellent experience
- seek opportunities to provide the ‘wow factor’ that makes supporters feel valued and appreciated
- help to build trust and donor retention.
Alongside supporter stewardship, you will be responsible for accurately processing donations, maintaining high-quality supporter records and providing effective administrative support to the Fundraising Team. With scrupulous attention to detail, strong organisational skills and a supporter-centric approach, you will contribute to the smooth running of fundraising operations and to the growth and retention of our supporter community.
The application process
Please submit your CV (no more than two pages). As part of the application, you will also be asked to answer some screening questions. A cover letter is not required.
Closing date: Friday 10 July by 8am
Please submit your CV (no more than two pages). A cover letter is not required.
The client requests no contact from agencies or media sales.
Head of Data and Insight
Location: London (currently Old Street, moving to King's Cross in 2027). Minimum 2 days based in the office.
Salary: £70,902 - £82,719 per annum depending on experience
Contract: Permanent, full-time (37.5 hours per week)
Pioneer a new role and build a brand-new Data and Insight function at Moorfields Eye Charity, transforming how this world-class health organisation uses evidence, insight and innovation to maximise impact at a pivotal moment of growth.
About Moorfields Eye Charity
Moorfields Eye Charity is dedicated to advancing eye health and transforming lives through world-class research, innovation and patient care. Working in partnership with Moorfields Eye Hospital NHS Foundation Trust and the UCL Institute of Ophthalmology, the charity funds pioneering research, supports life-changing services and helps shape the future of eye health.
As the charity continues to grow, it is investing significantly in its data and insight capability to become a truly evidence-led organisation. This newly created role offers an exciting opportunity to lead that transformation and ensure data drives decision-making, performance and impact across the charity.
The role
Reporting to the Deputy Chief Executive and being an active member of the Management Group, the Head of Data and Insight will provide strategic leadership for data, insight and performance across the organisation.
You will develop and deliver the charity's data strategy, improve reporting and system integration, and build a culture where data informs decision-making across fundraising, grant-making, finance and wider organisational activity. Leading a small but influential team, you will work closely with colleagues across the charity to improve data quality, governance and reporting, while exploring opportunities to utilise AI and emerging technologies.
Key responsibilities
• Develop and deliver the charity's data and insight strategy.
• Lead and develop the Data and Insight function.
• Oversee data governance, quality, security and GDPR compliance.
• Optimise and integrate key systems including ThankQ, Flexigrant, finance systems and Mailchimp.
• Develop reporting frameworks, dashboards and performance measures.
• Lead on data integration, automation and process improvement.
• Provide expert insight and advice to senior leaders and Board committees.
About you
You are an experienced data leader with strong technical expertise and a track record of using data and insight to improve organisational performance, combined with confidence in communicating, engaging and influencing the wider organisation’s team and key stakeholders on the importance of data and insight.
You will have:
• Experience leading data, insight or business intelligence functions.
• A track record of developing data strategies and embedding a data-led culture.
• Strong knowledge of data governance, GDPR and reporting best practice.
• Experience of CRM and business systems integration.
• Excellent analytical, communication and stakeholder management skills.
• The ability to translate complex data into clear, actionable insight.
How to apply - For a full candidate pack and details, contact Faye Marshall at Harris Hill via the apply button.
Closing date: 9am, Monday 13 July 2026
Harris Hill is a certified B Corp™ and a leading charity recruitment agency. We welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.
Supporter Services Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
About the Role
We're looking for a passionate and organised Supporter Services Officer to join our Fundraising and Marketing team! This is a full time, permanent role based in Birmingham on a hybrid basis.
This is a varied and rewarding role where you'll be the first point of contact for many of our supporters, helping to ensure they feel valued, informed and connected to our work. You'll handle supporter enquiries, process donations, maintain accurate records, and work closely with colleagues across the organisation to deliver an outstanding supporter experience.
Key Responsibilities
Delivering Excellent Supporter Care
- Act as the first point of contact for supporter and customer enquiries via phone, email and post.
- Deliver a friendly, professional and responsive service to supporters and prospective supporters.
- Record supporter interactions accurately and ensure enquiries are resolved within agreed timescales.
- Support colleagues to maintain consistently high standards of supporter care.
Gift Processing and Database Management
- Process donations, direct debits, legacy income, cash and cheque payments accurately and efficiently.
- Maintain supporter records using Microsoft Dynamics CRM.
- Support Gift Aid processing and ensure data quality standards are maintained.
- Work closely with colleagues to ensure fundraising data is recorded accurately.
Building Relationships Across Sense
- Develop strong relationships with colleagues across Fundraising and Marketing and the wider organisation.
- Share supporter feedback to help improve campaigns, communications and supporter journeys.
- Support the development and improvement of processes, procedures and reporting.
- Assist with projects and initiatives that enhance supporter engagement and service delivery.
About You
We're looking for someone who is passionate about delivering excellent customer service and enjoys building positive relationships.
You'll have:
- Experience working in a busy customer service, supporter care or fundraising environment.
- Experience handling sensitive or complex enquiries professionally and confidently.
- Experience using a CRM database such as Microsoft Dynamics.
- Strong administrative and organisational skills with excellent attention to detail.
- Excellent written and verbal communication skills.
- Strong IT skills, including Microsoft Word, Excel and Outlook.
- A proactive and collaborative approach to work.
- A commitment to inclusion, diversity and the values of Sense.
Experience within a charity fundraising environment would be advantageous.
Why Join Sense?
At Sense, you'll be part of a supportive and collaborative team that is passionate about making a difference. We offer opportunities for learning and development, flexible working arrangements, and the chance to contribute to life-changing work that supports disabled people with complex needs across the UK.
If you're passionate about delivering outstanding supporter experiences and want to play a vital role in helping Sense achieve its mission, we'd love to hear from you.
Our values
Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers.
- We're creating change
- We're always learning
- We're better together
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
Sense is here to break down barriers alongside disabled people with complex needs. That's why we're committed to increasing the number of disabled people working across our organisation and creating an environment where everyone can thrive.
We actively encourage disabled people to apply for our vacancies and believe that a diverse range of perspectives, experiences and talents makes us stronger.
We know there's always more we can do to become a truly inclusive employer, and we're working together to achieve that. Join us and help create the change thousands of disabled people with complex needs and families told us they want to see: a world without limits.
If you need us to adjust our recruitment process to help you access our vacancies, then please get in touch with a member of the talent acquisition team. We are a Disability Confident Leader and commit to interviewing disabled people who meet the minimum criteria for a role. More information on this can be found here Our commitment as an employer | Sense Careers
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Lead the operations, governance and compliance that enable Solving Kids' Cancer UK to deliver its mission and impact for children and families affected by neuroblastoma. Reporting to the Chief Executive, you will play a critical role in ensuring the charity operates effectively, compliantly and sustainably.
This broad and varied leadership role spans governance, risk, HR, IT, data protection and organisational operations, supporting delivery of the charity's strategy through robust systems, policies and processes. Acting as Company Secretary, you will work closely with the CEO and Board of Trustees, providing advice on governance, regulatory requirements and best practice. As a member of the Leadership Team, you will oversee key operational functions, lead cross-organisational projects and deputise for the CEO where required.
Who are we looking for?
We are looking for a strategic, highly organised and values-driven leader with strong experience in charity operations, governance and compliance. You will have a track record of ensuring organisations are well run, compliant and effectively managed, with the ability to oversee multiple operational areas and support strong governance and decision-making at Board level.
You will be comfortable working across a broad remit, including governance, risk, HR, IT and data protection, and confident providing clear, practical advice to senior leaders and trustees.
Person specification
Key requirements include:
- Significant senior-level experience in operations, governance or compliance within a charity or similar environment.
- Strong understanding of charity governance and regulation, with experience supporting boards and senior leadership.
- Experience overseeing organisational functions such as HR, IT, data protection or risk.
- Proven ability to manage multiple priorities and lead cross-organisational work effectively.
- Strong judgement, integrity and the ability to handle sensitive matters with discretion.
See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK.
This is an opportunity to make a significant contribution at the heart of a small, ambitious charity where strong operations are a vital enabler of impact for children and families.
Location: Home-based, within easy reach of London, with regular travel to the London office and occasional UK-wide travel.
First-stage interview: Thursday 6 August
Second-stage interview: Thursday 13 August
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
Purpose of the role
Are you passionate about how digital communications can be leveraged to help even more people understand the role and importance of churches and to encourage and support those who are caring for these historic buildings? We are looking for a part-time Communications Officer to join our small Communications Team at the National Churches Trust. You will help plan, write, build and send our regular newsletters, manage our photo library and permissions, and support us in making sure our website is up-to-date, accurate and accessible.
If you are a good communicator and writer, you understand the importance of UX design and supporter journeys, and you want to use your skills to help keep churches open and in use, then this could be the role for you.
Hours of Work: Part-time, 21 hours per week split over three days, working Tuesday, Wednesday and Friday.
Introduction to the National Churches Trust
We want to keep the UK’s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations. Our vision is to see open churches thriving at the heart of their communities.
Our mission:
• We Speak Up: churches are valued and supported
• We Build Up: churches are well maintained, adaptable and in good repair
• We Open Up: churches are sustainable, open and welcoming
Our values:
• Being straightforward in responding to others’ needs
• Providing support that makes a difference
• Joining forces to achieve greater impact
• Driving change that brings our vision closer
Please note, we are not looking for any freelancers to fulfil this role.
For more information, download the job description supporting document. To apply, visit our careers page via the Apply button.
Closing date: Midnight on Sunday, 12 July 2026.
Interviews: Thursday 23 or Friday 24 July 2026 in Westminster, London.
Thank you for your interest in the National Churches Trust and our mission to see open churches thriving at the heart of their communities. We look forward to hearing from you.
Events Fundraising Officer (Maternity cover)
Up to 12-month fixed term contract
Full Time. Hybrid working (minimum 2 days in the office per week)
Location - This role can be based in any of our UK offices; Cardiff, Edinburgh, London, Warrington
Salary: £40,013 for Cardiff, Edinburgh, Warrington per year. £44,945 for London per year (including London allowance)
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the National Events Manager, the Events Fundraising Officer will recruit and engage supporters, building trust and collaboration to strengthen Christian Aid’s event and DIY fundraising activity and maximise participation in challenge events. Supporting the planning and delivery of impactful fundraising and stewardship initiatives, while working flexibly to contribute to wider team priorities and key fundraising moments.
The post-holder will develop meaningful communications with Christian Aid’s supporters, churches, and volunteers to maximise engagement and create consistent, high-quality experiences.
Some of the main areas of responsibility for the Events Fundraising Officer include:
- Manage and develop the challenge events portfolio, including key events such as the London Marathon and Great North Run, ensuring delivery within agreed timelines and budgets and effective collaboration with stakeholders.
- Support the National Events Manager in planning and delivering Christian Aid’s owned event portfolio, contributing to successful delivery against agreed timelines and budgets.
- Develop and deliver tailored plans for event volunteer recruitment, recognition, and retention, fostering meaningful engagement and a positive volunteer experience.
- Take lead in growing DIY church fundraising, contributing to the acquisition of new supporters, deeper engagement with churches, and increased impact.
- Respond to enquiries relating to challenge events, DIY fundraising, and event volunteering, providing clear, timely, and solution-focused advice to stakeholders.
- Contribute to the growth of Christian Aid’s movement-building presence within church communities, supporting stronger connections and increased supporter engagement.
- Work in a collaborative, adaptable, and solutions-focused way, with a commitment to continuous improvement, high-quality delivery, and the flexibility to respond to evolving team priorities.
- Work flexibly and collaboratively across the Community Fundraising & Volunteering team, supporting the acquisition of new supporters, maximising income, and delivering campaign activity through effective fundraising appeals, resources, and stewardship.
About you
Who we are looking for
Essential:
- Demonstrable experience of delivering challenge events and/or other community fundraising events.
- Demonstrable experience of using supporter or customer databases and other data sources to drive decision making.
- Developed understanding of working with volunteers, including sector best practice.
- The ability to work within a project management structure and manage complex projects and workplans.
- Ability to work collaboratively with external suppliers and a wide range of internal stakeholders.
- Ability to write persuasive materials for religious and secular audiences, and ability to assess creative work and edit copy.
Desirable:
- Demonstrable experience of working with church audiences.
- Knowledge of global development issues and Christian Aid’s work.
- Experience creating supporter and volunteer digital and/or print resources.
- Relevant experience of direct and digital marketing in the voluntary or commercial sector.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
About the Shrine
For centuries, the Shrine of Our Lady of Walsingham in Norfolk has welcomed pilgrims, visitors and communities seeking reflection, connection and renewal.
It remains one of the UK’s most significant centres of pilgrimage. Each year, we receive around 10,000 residential pilgrims and over 100,000 visitors. Our work also includes education programmes, school visits and resources to support the teaching of Christianity in schools and parishes. We are committed to being a place of welcome for all, with particular care for those who come seeking hope, support and a sense of belonging.
Fundraising at the Shrine
The Shrine is supported by donations, membership, legacies and grants, and receives no statutory funding.
We are now establishing a more structured and professional approach to fundraising and this role will play an important part in supporting the delivery of that activity and helping to build a sustainable income base for the future.
Why this role now?
As the Shrine develops a more proactive approach to fundraising, we are looking for someone who can help ensure that activity is well-organised, consistent and effective.
This is an opportunity to join at an early stage and help build the systems, processes and supporter relationships that will underpin long-term growth.
Job description and terms and conditions
Job Description: Fundraising Officer
Line Manager:Director of Engagement and Education
Salary:£40,000-£45,000 per annum (pro rata if part time)
Normal place of work:The Shrine of Our Lady of Walsingham, Norfolk, with some flexibility for hybrid working (1-2 days per week remote)
Hours:40 hours per week (may include weekends and Bank Holidays as required)
Holiday Terms:25 days plus 8 Bank Holidays (those worked can be taken off in lieu)
Terms: An initial 6 months. The appointment to be confirmed, if satisfactory, after that period. Notice period - 8 weeks
Pension: The company operates a contributory pension scheme, the post holder contributing one third of the premium up to a maximum of five percent of salary.
Meals: During the Pilgrimage Season (1 February to 8 December) meals will be free of charge from the pilgrim refectory menu on the days the post holder is on shift.
Equal Opportunities: We are committed to achieving equal opportunities in the way we deliver services to the community and in our employment arrangements. We expect all employees to understand and promote this policy in their work.
Health and Safety: All employees have a responsibility for their own health and safety and that of others when carrying out their duties and must help us to apply our general statement of health and safety policy.
Safeguarding: WCTA Ltd is committed to safeguarding and protecting the welfare of children and young people and expects all staff and volunteers to share this commitment. A satisfactory DBS check will need to be returned prior to commencement of employment.
Purpose of the role
To support the delivery of fundraising activity, ensuring that campaigns, communications and supporter relationships are well managed and professionally delivered.
The role combines project coordination, communications and relationship support, and would suit someone who is organised, proactive and comfortable managing multiple workstreams.
Key responsibilities
Supporter and Membership Engagement
Support the day-to-day running of the Shrine’s membership programme. Maintain accurate records and ensure timely communications
Help build stronger relationships with supporters
Campaign and Project Delivery
Support the delivery of fundraising campaigns and appeals Coordinate communications across print and digital channels Track responses and help monitor performance
Trusts and Grants
Research potential funders
Draft applications to smaller trusts (typically up to £5,000) Manage deadlines and reporting requirements
Communications and Content
Support the creation of newsletters and supporter updates. Assist with writing and editing fundraising communications
Donor Research and Support
Carry out research to identify potential supporters Prepare briefing materials for meetings and events
Events and Stewardship
Support the organisation of fundraising events Help manage invitations, guest lists and follow-up Ensure donors are thanked and kept informed
Systems and Administration
Maintain accurate supporter data
Support the development and use of fundraising systems
Compliance
Ensure activity complies with fundraising regulations and data protection requirements
Person Specification
We are open to candidates from a range of backgrounds. You may have worked in fundraising, events, communications, administration or another relevant field.
We are particularly interested in candidates who can demonstrate:
- Strong organisational skills and attention to detail
- Ability to manage multiple tasks and deadlines
- Clear and confident written communication
- Good interpersonal skills and a collaborative approach
- Confidence in working with data and systems
Personal Qualities
- Proactive and willing to take initiative
- Professional and reliable
- Able to work both independently and as part of a team
- An interest in the Shrine’s work and purpose
Closing Date: Friday 24th July 2026
The client requests no contact from agencies or media sales.
Data Protection Manager
Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its people, encourages development, and rewards staff for their hard work.
If the answer is yes, then this is the place for you!
We are looking for an experienced and highly motivated data protection expert to join the Secretariat Team. You will embrace the challenge that such a varied role brings.
Position: Data Protection Manager
Location: Oxford/Hybrid
Hours: Part-time, 15 hours a week
Salary: £41,241.86 pro rata (actual £16,719.67)
Contract: Permanent
Closing Date: Midnight, Sunday 5 July 2026
Interviews: Tuesday 21 July 2026, Oxford
The Role
A highly valued role in the Secretariat Team of the Oxford Diocesan Board of Finance (ODBF) has become available due to the portfolio growth of the existing postholder.
This is an important role which combines high quality General Data Protection Regulation (GDPR) advice and collegiate support, policy and practice development and hands-on case management, such as undertaking Subject Access Requests (SARs).
You will directly support ODBF staff, including training and response to queries and proactive advice and support to area teams (bishops, archdeacons and their teams) and parishes. The role provides an excellent opportunity for varied work, especially for someone who enjoys the full breadth and depth of data protection work.
Although there is no direct line management responsibility, the role requires working well in a team, supporting others with confidence in your personal decision-making. Whilst the role involves managing autonomously the full portfolio of data protection issues on a part-time basis, it sits within a friendly, high-functioning and highly motivated team, supported by the Director of Secretariat.
About You
You will embrace the challenge that such a varied role brings. With proven knowledge and experience in offering timely, high-quality advice and guidance on GDPR issues and a ‘can-do’ approach to case work, you will deliver excellent, meaningful support to the ODBF, area teams and parishes.
You will be flexible in your working style and collegiate in spirit, with confident communication skills and excellent attention to detail. You will be comfortable prioritising competing demands and in dealing with information of a sensitive and sometimes emotive nature.
In return, there will be many opportunities for you to enhance your skill set and gain new experiences, whilst performing a highly valued role, in an organisation striving to make a positive difference.
This role can be fulfilled on a hybrid basis, with some requirement for a physical presence in the office (Church House Oxford, Kidlington, Oxford, OX5 1GF).
You do not need to be a practising Christian or have a faith to work with us - around 50% of our staff are not practising Christians but are comfortable with the Christian ethos that underpins our work. However, all our staff do have a shared desire to make a difference.
The successful candidate must have the right to live and work in the United Kingdom.
Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.
We are particularly keen to receive applications from UK Minority Ethnic / Global Majority heritage and disabled candidates, who are currently underrepresented.
Our client is committed to the safeguarding, care, and nurture of everyone within the church community. They follow and are committed to their Safeguarding Policies and the relevant statutory legislation and guidance, "Working together" to ensure the welfare of children and young people is paramount.
You may have experience in other areas such as Data, Data Protection, Data Manager, Data Protection Manger, Data Officer, Data Protection Officer, GDPR Manager, GDPR Officer.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Job Purpose
The weekend Hospital to Home Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.
The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Hospital to Home Outreach Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users. The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes.
You will also be required to undertake community-based outreach as part of service delivery, including visiting service users in their homes both pre-and post-discharge. This includes conducting access visits, welfare checks, and providing practical support such as shopping assistance to ensure a safe and sustainable transition from hospital to home. Over the weekend you be based in the hospital, with lone working visits to client’s properties for support.
Key Tasks
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Act as the first point of contact for all referrals over the weekend across both hospitals.
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Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.
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Enter referrals on to AUKEL’s case management system Salesforce in accordance with GDPR guidelines.
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Allocate referrals to Hospital to Home Outreach Workers using tech available Field Service App, training will be available.
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Collect feedback from service users and upload to case management system.
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Deputise for the manager at discharge planning and other meetings as required.
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Monitor the case loads of each of the Hospital to Home Outreach Worker (HHOW) to ensure they are evenly and fairly balanced.
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Work collaboratively with other agencies providing support services.
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to prevent unnecessary readmission to hospital.
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Plan and develop person centred interventions to provide short term support for people after hospital discharge.
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Deliver the front-line support services over the weekend such as:
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Undertake home visits to service users pre- and post- discharge to support safe and timely hospital discharge.
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Provide welfare checks to monitor service users’ wellbeing during post-discharge period.
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Deliver practical, person-centred support during visits, including shopping assistance and other essential tasks to aid independent living.
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Identify and respond to risks within the home environment, escalating concerns where appropriate
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Provide occasional cover for the A/L of other Project Officers
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
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Supervise, support and develop HHOWs and volunteers in your service.
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Liaise with the handyperson service about referrals and jobs for service users.
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Ensure HHOW are resourced to sign post service users to other services when the home and settle service intervention ends.
Administration
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Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
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Allocate referrals to HHOW using tech available Salesforce ‘Field Service’ App.
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Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
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Ensure service user feedback questionnaires are sent at the end of each intervention and record returns.
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Ensure admin tasks relating to service users, HHOW or general admin is carried out in a timely and efficient manner.
Quality
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Be familiar with and to implement AUKEL policies and procedures in line with our Values.
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Ensure the service is delivered in accordance line with Care Quality Commission principals.
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Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.
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Respond to safeguarding or other concerns and make appropriate reports and management action
Liaison
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Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
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Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
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Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.
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Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
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Liaise with contractors to arrange deliveries and works to service user’s homes.
General
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Meet regularly with your line manager for support, supervision, and appraisal.
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Attend team and staff meetings, and other meetings as required.
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Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
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Complete any training which is required to fulfil the role.
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Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc.
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Work within AUKEL’s expectations of professional boundaries and confidentiality
Functional Links
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The Hospital to Home Project Officer is supervised directly by the Hospital to Home Manager.
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Close working with NHS health & social care professionals.
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Close working with AUKEL internal departments e.g. Finance Team, Information and Advice, Befriending services, Community services, and our Handyperson services.
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Close working with external partner agencies e.g. Food Banks, Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest.



