Data and supporter services officer jobs
Job Purpose
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Oversee the delivery of a high-quality programme of community activity and engagement across three London Boroughs.
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Develop and grow our community engagement offer to ensure the needs and preferences of older people are being met.
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Manage, lead and motivate a team of experienced community engagement officers, centre managers and lunch club coordinators.
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Ensure a well-evidenced, high-quality and responsive service is delivered to clients with professionalism.
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Ensure that all team members are equipped with the knowledge and resources necessary to deliver and continuously improve our offer.
Key Tasks
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Day-to-day management and leadership of the Community activities team comprising paid staff and volunteers, ensuring a strong team culture and their ongoing professional development.
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Support and develop your direct reports to include supervision, annual appraisal, planning of continued professional development opportunities and training needs.
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Support and develop your team including team meetings, consultation and feedback sessions and establishing a culture of continual improvement.
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Collaboration with managers across the organisation to ensure consistency of management practice and joined-up service delivery.
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Work with the AUKEL Communications team to plan and deliver accessible programme information to a range of audiences across multiple channels.
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Lead and oversee the monitoring, recording and reporting of all activity within the programme area; ensuring the service is meeting key performance indicators (KPIs), identifying and flagging any concerns and taking proactive action to address this; ensuring that internal and external stakeholders receive accurate and timely reports.
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Work collaboratively with other agencies providing aligned services, opportunity-spotting, cross referrals, maintaining excellent working relationships with all external stakeholders.
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Support the Head of Community to ensure that evidence of the wider impact of our offer is spotlighted and presented to a wide range of stakeholders.
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Manage the budget, sign-off expenses, and ensure projects are delivered to budget, liaising with the Finance Department as necessary.
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Support the Head of Community with generating funding e.g. being actively involved in consultation of possible projects, providing activity data, opportunity spotting, and/or supporting the production of tenders.
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Contribute to the organisational objectives contained with AUKEL’s 5-Year strategy and actively identify opportunities for development, fundraising and systems improvement.
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To undertake any other duties within the competence of the post hold as may be required from time to time for the smooth running of Age UK East London.
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To undertake all duties in line with Age UK East London policies and procedures (e.g. Health & Safety, Complaints, Confidentiality, Equal Opportunities).
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
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Of delivering high-quality community-based support/services.
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Of service recording and reporting.
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Of leading and motivating colleagues to deliver impactful services.
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Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
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Of effective collaboration with internal and external stakeholders.
Desirable
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Of providing services to older people.
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Of supporting and contributing to successful applications to funders.
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Working experience within East London
Knowledge & Understanding
Essential
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Understanding of, and expertise in, the care and support needs of older people.
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Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
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Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
Desirable
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Knowledge and understanding of specific approaches and programme addressing specific older people’s needs e.g. falls prevention; dementia.
Skills/Attributes
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Excellent spoken and written communication skills.
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Excellent IT skills
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Ability to give and receive feedback in a thoughtful, reflective and impactful way.
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Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
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Commitment to learning and development and reflective practise.
Desirable
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Fluency in one or more of our community languages.
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Strong connection with, and knowledge of, the London boroughs of Hackney, Tower Hamlets or Newham.
Additional Requirements
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This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
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Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.
Help shape a future where fewer people die by suicide
Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. As Assistant Director of Service Delivery (North), you’ll play a crucial leadership role in shaping our future direction, ensuring our services remain accessible, resilient, and able to make the biggest possible difference across the UK in our mission to reduce the number of lives lost to suicide.
In this pivotal new role, you’ll work alongside our incredible team of Samaritans to implement transformational change within our service delivery structure - starting with our Yorkshire and Humberside Pathfinder region. You’ll help design and embed a sustainable, inclusive, and high-quality service delivery model and structure that ensures everyone who needs Samaritans’ support can access it safely, whenever and wherever they need it, because tomorrow is too late.
We’re looking for someone who:
- Brings expertise in leading complex organisational change with empathy and purpose.
- Is a collaborative and emotionally intelligent leader who can inspire, empower, and harness the contribution of our teams.
- Has experience in service design, operational leadership, and using data and evidence to drive improvement.
- Understands the importance of safeguarding, inclusion, and working with volunteers in sensitive environments.
- Has a positive approach and values human connection and collaboration.
You’ll be a key driver of innovation and resilience within our service, helping ensure that Samaritans’ life-saving work continues to reach people in their moments of greatest need.
If you’re motivated by impact, connection, and the opportunity to shape the future of our life saving listening support in the UK - we’d love to hear from you.
Full outline of the role available in the Job description file attached.
The contract terms:
• Permanent contract
• £65,000 - £70,000 per annum with Benefits
• Our full time hours are 35 hours per week, but we are passionate about flexible working - talk to us about your preferences. Due to the nature of our work, occasional weekend working may be required with time off in lieu given.
• Hybrid working: Meeting in person and working collaboratively are things we value. This is a Home based Contract, linked to our Ewell (Surrey) office with a blend of home working and significant travel throughout the Region. The successful candidate should live within close proximity of the Region. Do get in touch with any queries about location prior to applying. Regional Map available.
About Samaritans:
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochurevo. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Criminal record check (DBS):
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
To Apply and help Samaritans make sure fewer people die by suicide, please complete the application questions and submit your CV with a brief supporting statement. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications will close Sunday 23rd November.
Interviews
All applicants will receive notification of the outcome of their application.
The selection process will be in two stages with virtual interviews taking place on the 4th and 5th December. Those taken through to the second stage, will be invited to attend an interview in person at our offices in Ewell on one of the 9th , 10th or 11th December 2025.
Unfortunately we may not be able to be as flexible as usual in offering an alternative date so please do hold these dates in your diary, if applying.
The client requests no contact from agencies or media sales.
Summary
Do you have experience within pensions? Could you be our Engagement Officer here at the National Church Institutions?
This is a unique opportunity to shape the future of member engagement in pensions. You'll design and deliver engagement plans that inform, support, and inspire members and employers-starting with our new pension scheme and expanding across our broader communications.
About the team
Serving more than 44,000 members across 700 Church organisations, the Church of England Pensions Board is both a regulated pension fund and registered charity. We steward £3.4bn in pension savings through ethical and responsible investment, supporting a just and sustainable world. Our work includes managing retirement housing for 2,500 retired clergy and delivering services that empower members to plan confidently for their financial future.
As we approach our centenary, we're embarking on bold initiatives-including the launch of a new Collective Defined Contribution pension scheme-and we're looking for an Engagement Officer to help bring these ideas to life.
Your Key Responsibilities
- Craft tailored, regulatory-compliant communications for members and employers
- Optimise content for clarity and simplicity across digital channels
- Lead and maintain our online pensions presence, including portal and website
- Present at pre-retirement seminars and stakeholder events
- Analyse member data and feedback to improve engagement strategy
- Collaborate on cross-functional campaigns, including housing and pension intersections
- Drive innovation in digital communications with a focus on inclusion and accessibility
- Support change projects, crafting narratives that inform and inspire
- This is a home-based role, with occasional travel when required.
- This is a permanent role.
You will need to be/have:
- Proven background in pension scheme administration and stakeholder engagement
- Deep understanding of UK occupational pension schemes, auto-enrolment, and State pensions
- Strong writing skills with the ability to translate technical detail into member-friendly content
- Excellent project management and communication strategy experience
- Organised, numerate, and confident in data analysis and presentation
- A market rate salary of £50,000 - £55,000 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are looking for an experienced, enthusiastic, and energetic supervisor or team leader to take up a full-time role within our organisation as a Project Supervisor to be part of our small and dedicated team. The role will be based in Southwark as well as potential for wider London working as you will be part several innovative housing projects in London supporting vulnerable households to sustain their tenancies. As well as a team line manager, you will be maintaining and developing partnership with the Council’s housing officers, solicitors, landlords, community services, social prescribers, and mental health support workers to ensure tailored support can be offered for each client. The objectives of these programmes are to avoid evictions, sustain tenancies, increase employment opportunities, improve wellbeing, and increase educational outcomes. You will be working in partnership with other stakeholders such as schools and local authorities to improve family health, build relationships and engage families and individuals and their networks of support.
About you
We are seeking an experienced and motivated professional to join our team. The ideal candidate will have a strong background in staff management and project leadership, knowledge of housing polices, and with proven experience working with individuals who have complex needs.
You will be responsible for managing and developing partnerships, supporting data collection for reports and monitoring, and contributing to quality assurance processes. In addition, you will hold a small caseload, providing direct, holistic support to individuals as part of your role.
We’re looking for someone who is enthusiastic, self-motivated, and highly organised. You should be confident working independently, with a genuine passion for driving positive change. Strong interpersonal skills are essential, along with the ability to provide holistic support and think creatively to find solutions.
You will have:
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Experience leading and supervising other support workers, or volunteers, including delegation, training, and mentoring.
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Ability to monitoring staff performance, and ensuring continuous professional development
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Demonstratable experience of building and maintaining partnerships with stakeholders, statutory and community organisations
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Understanding of housing law, direct experience of working in partnership housing associations, local authorities, homeless organisations and public sector stakeholders
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Good understanding of policy and procedures related to homelessness, benefits and housing market
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Experience of organising project delivery and development
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Experience of writing reports to showcase records and impact
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Ability to work sensitively and empathetically with people in vulnerable circumstances
About Kineara
Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.
About SPANA
SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.
About this role
SPANA’s Global Resources team supports SPANA’s mission to transform the welfare of working animals, including providing efficient and effective HR delivery across the organisation. This role will report to SPANA’s Global People & EDI Manager.
We are seeking a People Officer to support processes and systems across the employee lifecycle, with a particular focus on ensuring high quality and efficient recruitment. The People Officer will also play a key role in continuing the roll out of SPANA’s HR platform, Moorepay, which was introduced earlier this year.
Contract, location and salary
This is a full-time (34.5 hours per week), fixed-term, six-month contract role with the possibility of extension. This role is UK based, hybrid working with regular attendance (approximately 1-2 days per month, or more if preferred) in our London office. Candidates must have the right to work in the UK currently and for the duration of the contract.
The salary for this position is c.£34,000 per annum, subject to skills and experience. SPANA is pleased to offer a range of benefits including a generous company pension scheme with 10% employer contribution if the employee contributes a minimum 5%, and health care cash plan.
Further details and how to apply
Please see the job description for full details including a person specification and information on how to apply. The deadline for applications is 23:59 GMT on Thursday 27 November 2025.
Applicants must have the right to work in the UK currently and for the duration of the contract.
The Local Hub (Bloxwich West Ltd) is a not-for-profit organisation; our vision is to support and
empower residents. Local Hub will be the centre point for local people to come to when they need
advice and support. There will also be weekly activities, music concerts, monthly quizzes, etc. all part
of income generation to enable the hub to become sustainable.
The Community Officer plays a vital role in enhancing the well-being of the community through Local
Hub. This position involves meeting & greeting customers, taking room bookings, minute taking,
collaborating with local organisations to promote community engagement, overseeing activities,
serving customers, outreach work and collating information.
The client requests no contact from agencies or media sales.
Operations Officer
Contract: 12-Month Fixed Term Contract (with a view to extend)
Function/Team: Development
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: Finance/HR/Operations Manager
Salary: £28,200 per annum
STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our prevention programmes disrupt traffickers’ ability to recruit at-risk individuals by providing lifesaving information through our bespoke, geo-targeted social media campaigns.
The Operations Officer plays a vital role in keeping STOP THE TRAFFIK’s day-to-day operations running efficiently. Working closely with the Finance & HR Manager and Executive Team, this role supports organisational systems, finance processes, and internal communications — helping our global anti-trafficking work stay coordinated, compliant, and effective.
This position suits a highly organised, proactive individual who enjoys creating structure, improving processes, and supporting others to perform at their best. You’ll be at the heart of the organisation — connecting teams, managing key administrative systems, and ensuring smooth operations across all areas.
This role will be responsible for:
Team & Office Environment
· Monitor STOP THE TRAFFIK’s phone and general ‘info’ inbox, directing messages to the appropriate team members.
· Support the upkeep of the office environment, ensuring facilities are well maintained and team members take shared ownership of the space.
· Coordinate team days and team-building activities, in collaboration with the Team Building Champion.
· Lead onboarding for new staff alongside line managers to ensure a smooth induction experience.
Executive Support Functions
· Provide administrative support to members of the Executive Team.
· Take minutes and capture action points in Senior Leadership Team meetings.
· Prepare briefing notes for key meetings with the Senior Leadership Team.
Finance
· Support the Finance & HR Manager by reconciling transactions on Xero, producing invoices, processing payments, and assisting with monthly and quarterly reporting.
Operations
· Develop and maintain effective internal systems that improve organisational efficiency and automation.
· Maintain key organisational records (e.g. contracts, insurance, supplier information) and handle confidential information appropriately.
· Manage the policy dashboard, ensuring policies are up to date, and notify relevant staff when reviews or updates are required.
The ideal candidate will have:
· Some experience in administration, operations, or office support.
· Excellent organisational skills with great attention to detail.
· Comfortable handling basic finance tasks such as invoices, payments, and record keeping, with an acumen for numbers and data.
· Competence using Excel and data visualisation tools.
· Strong written and verbal communication skills.
· A proactive, friendly, and professional approach to work.
· The ability to multitask effectively and meet deadlines.
· A commitment to equality, diversity, and safeguarding vulnerable individuals.
Benefits:
· A friendly, supportive team environment.
· Opportunities to collaborate with global partners and experts.
· Autonomy to take initiative and propose process improvements.
· Access to a healthcare cash benefit scheme (including partner/children coverage).
· Corporate eye-care scheme.
· Life insurance.
· Non-contributory Group Personal Pension Scheme (7% employer contribution).
· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).
· Cycle to Work scheme.
· Season Ticket Loan.
· Option to switch 2 bank holidays to suit personal needs.
· Flexible working policy reflecting staff needs.
· In-house and external training opportunities.
Further details about STOP THE TRAFFIK can be found on website.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.
Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Sunday 23rd November. Interviews will be held week commencing 24th November 2026
We cannot sponsor applicants at this time.
Oasis supports Equal Opportunities. Registered Charity No. 1127321
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an enthusiastic, creative and organised Events & Fundraising Officer to join our small, dedicated team. Working closely with the rest of the Events & Fundraising team, you’ll help deliver and grow LLST’s fundraising events across London and the South East, including the London Legal Walk, Regional Legal Walks, Great Legal Bake, and Great Legal Quiz, as well as manage our third party challenge events. You will help to engage our supporters and large database in the legal community to generate fundraising.
You will play a vital role in the planning and organising of LLST’s flagship London Legal Walk, bringing together over 19,000 members of the legal community to walk 10km through central London and raise vital funds for over 100 free legal advice charities.
The role involves coordinating event logistics, managing supporter journeys and communications, maintaining our online presence, spreading the word about the importance of the work we do, and helping to develop our fundraising strategy. You’ll also line manage the Events & Fundraising Assistant and play a key role in maintaining LLST’s excellent reputation.
This is an exciting opportunity for someone passionate about social justice and events who’s ready to make a tangible impact while building their career in the charity sector. We offer a supportive, collaborative working environment with hybrid working and opportunities for professional development. Some evening and weekend work will also be required.
The client requests no contact from agencies or media sales.
We are seeking a highly experienced and strategic safeguarding specialist to be our Diocesan Safeguarding Officer (DSO) to lead safeguarding across the Diocese. Effectively as Head of Safeguarding, this is a senior leadership role with independent authority of the Diocesan Bishop, responsible for the professional oversight of safeguarding children, young people, and vulnerable adults.
The Head of Safeguarding provides expert guidance, manages safeguarding concerns and allegations, and ensures the implementation of national safeguarding standards. You will lead a dedicated team, collaborate with senior clergy and external agencies, and ensure that safeguarding is embedded in every aspect of diocesan life.
Some of the key responsibilities of the role include:
Culture, leadership, and Capacity
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Lead the development and implementation of the diocesan safeguarding strategy.
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Work closely with the Bishop of Guildford, Cathedral Dean, Diocesan Secretary, and senior clergy to promote a culture of safeguarding excellence.
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Support the Independent Chair of the Diocesan Safeguarding Advisory Panel (DSAP), ensuring effective governance and oversight.
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Oversee diocesan responses to audits, quality assurance, and Safeguarding Practice Reviews.
Prevention
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Implement the Church of England’s Safeguarding Code of Practice across the Diocese.
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Provide expert safeguarding advice to clergy, parishes, and the Cathedral.
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Ensure safer recruitment practices are followed across all diocesan bodies.
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Develop and oversee the diocesan safeguarding training plan in line with the Church of England’s Learning and Development Framework.
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Ensure training is high-quality, legally compliant, and regularly reviewed.
Recognise, Assess and Manage Risk
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Lead and coordinate all safeguarding casework within the Diocese, ensuring that work is completed as required by Church of England Managing Safeguarding Allegations Code of Practice, and statutory guidance and legal responsibilities.
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Participate in Case Management Groups, supporting the chair to ensure proper case management and ensure lessons learned are shared with DSAP.
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Collaborate with senior leaders to report Serious Safeguarding Incidents to the Charity Commission.
Victims & Survivors
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Coordinate responses to disclosures of abuse, ensuring timely and compassionate support.
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Implement the House of Bishops’ policy on responding well to victims and survivors.
Learning, Supervision and Support
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Work collaboratively with the National Safeguarding Team and other Church of England Safeguarding Officers, attending national safeguarding events and activities as required.
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Engage in continual professional development, including ensuring that the requirements of the National Safeguarding Learning and Development Framework for Diocesan Safeguarding Officers are met.
General
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Lead and develop the safeguarding team, fostering a culture of collaboration and reflective practice.
We are looking someone who has:
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Proven leadership and strategic planning skills.
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A professional qualification or equivalent experience (e.g., in social care or criminal justice), with current professional registration where applicable.
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In-depth knowledge of safeguarding legislation, policy, and best practice.
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Experience of leading/facilitating/influencing organisational culture change to develop good safeguarding practice and healthy safeguarding cultures.
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Experience in managing complex safeguarding casework and risk assessments.
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Experience working with victims, survivors, and perpetrators of abuse.
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Strong interpersonal and communication skills, with the ability to influence and challenge constructively.
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Familiarity with Church of England safeguarding frameworks and governance structures.
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Commitment to the values and mission of the Church of England.
Please refer to the attached Job Description for full details of the Head of Safeguarding
Benefits of the role include:
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Competitive salary within the Charity Sector
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A 10% non-contributory pension
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Life assurance provision of 3x annual salary
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25 days annual leave per year, plus bank holidays
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An employee assistance programme
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Learning and development opportunities
Ready to Apply?
Submit your CV along with a detailed supporting statement (cover letter), outlining how you meet the essential and desirable criteria in the person specification. The supporting statement is an essential part of the application process and thus a failure to provide this information will mean that the application will not be considered.
This role is subject to an Enhanced Disclosure and Barring Service (DBS) in accordance with our Safer Recruitment Guidelines.
The Diocese take our responsibility for the safeguarding of children and adults seriously. Our recruitment processes reflect this commitment.
We take your privacy seriously. To understand how your personal data will be processed during the recruitment process, please read our Candidate Privacy Notice before applying
We believe that diversity is a strength. We actively welcome and encourage applications from candidates of all backgrounds and identities, particularly those who identify as female, younger, of a UK Minority Ethnic/Global Majority Heritage, or disabled, as it is essential that we reflect the diversity of the communities we serve.
Please note that if you are shortlisted and are unable to attend on the interview date, it may not be possible to offer you an alternative date.
Our vision is of a diverse, growing, intergenerational church at the heart of each community, working alongside our chaplaincies and schools.



The client requests no contact from agencies or media sales.
ECI is looking for a Finance Manager
Exeter Community Initiatives is a dynamic charity working in Exeter and across Devon. Exeter Community Initiatives works to ensure that people are supported at an early stage to reduce the risk of crisis, promote empowerment and allow people to thrive in happy, strong and diverse families and communities.
We are looking for an experienced and conscientious Finance Manager to join us to deliver our day-to-day financial procedures. The overall role will be to take responsibility for the organisation’s financial management and the effective delivery of all finance functions. The postholder will oversee and facilitate the day-to-day financial operations of the company, supported by a Finance Officer and external payroll service. Accountability will be to the Chief Executive on a day-to-day basis and ultimately to the trustees of ECI (ECI Council). This post is part of the Senior Management Team, will involve considerable joint working with other colleagues and will have management responsibility for the Finance Team.
Major Tasks:
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Take responsibility for ECI’s sound financial planning, strategy and controls
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Facilitate the day-to-day financial operations within the company
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Provide financial monitoring and reporting
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Manage the Finance Team
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Be part of the ECI Management team and carry out other tasks appropriate to this level of responsibility
TERMS AND CONDITIONS
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22.5 hours per week
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Hybrid working location
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26 days holiday plus bank holidays with 1 extra day for each full year of service up to a maximum of 31 days (all pro rata for part-time staff)
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An Occupational Pension Scheme is available after three months of service with a 5% contribution from the employer, provided it is matched by a minimum contribution of 3% from the employee
A local charity working with people, families and communities to build connections, develop capacity, improve wellbeing and support each other.
The client requests no contact from agencies or media sales.
Main purpose of job:
To manage three key aspects of CARA’s service:
· New referrals into CARA
· Counselling waiting lists and allocation to a counsellor
· CARA’s client database
Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references).
Salary: £37,411 – £39,261 per annum, pro-rata.
Hours: 35 hours per week, with some flexibility possible.
Contract: This is a permanent contract.
Place of work: CARA premises in Colchester and some remote home working. Some travel to other locations in Essex may be necessary.
Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year.
To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.
Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications.
Application deadline: 9am on Wednesday 26th November 2025
Interviews: Tuesday 2nd December 2025
This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.
Job Description
This is an exciting and varied role, and we are looking for a proactive post holder who will manage three key aspects of CARA’s service provision:
- Manage new referrals into our service, overseeing the work of our team of First Contact Navigators and our Information and Referrals Co-ordinator.
- Manage our counselling waiting lists and the allocation of clients to a counsellor, overseeing the work of our Allocations Team.
- Act as the main lead and point of contact for managing CARA’s client database and resolving any data queries.
This role will lead a talented and committed team of six, supporting their work and assisting them to develop their key roles. As well as overseeing day-to-day operations of the team, the post holder will be part of CARA’s management team and will have the opportunity to play a key role in CARA’s wider development, working closely with CARA’s Senior Leadership Team and Team Managers.
The First Contact Navigator project is a shared project with our sister centres, SERICC and SOS Rape Crisis, so the post holder will liaise closely with colleagues in those centres.
Main Responsibilities
Line management and team support
· To line manage CARA’s Information and Referrals Co-ordinator, First Contact Navigators and Allocations Co-ordinators, providing day-to-day support, monitoring performance and identifying training and development needs. This will include keeping up to date notes of line management meetings and conducting and recording annual staff appraisals.
· To support CARA’s Information and Referrals Co-ordinator, First Contact Navigators and Allocations Co-ordinators, working alongside them where necessary, and covering these roles during annual leave and other absences.
· To work with CARA’s Head of Operations to recruit and train new staff and volunteers, as required.
· To liaise with CARA’s other teams and more widely with Synergy East teams, resolving problems and ensuring good communication and mutual understanding of respective roles and ways of operating.
· To be part of the CARA management team and attend regular management team meetings, contributing to CARA’s ongoing development.
Service development
· To work with CARA’s Information and Referrals Co-ordinator, First Contact Navigators, Allocations Co-ordinators, Head of Operations, CEO, and our four team Managers to refine and develop CARA’s referrals and allocations processes.
· To oversee and update CARA’s counselling waiting lists, working with the Allocations Co-ordinators, and leading regular meetings to review waiting times, pushing forwards actions to reduce these wherever possible.
· To oversee and update the CARA map of service delivery ensuring we have an accurate picture of client sessions across our therapy teams.
· To develop expertise in our purpose-designed client database, ensuring the team are fully trained in its use and working with the Senior Leadership Team and Synergy Partners to ensure client data is kept up to date.
· Working with the CEO, Head of Operations and Information and Referrals Co-ordinator to represent CARA at meetings, making presentations about our work.
General
· To work flexible hours, including some evening work and occasional weekends.
· To participate in CARA team meetings, supervision, training and development.
· To provide specialist advice to other workers and agencies, including participation in delivery of training sessions.
· To raise awareness of sexual violence and its impact in the community and within other agencies.
· To keep appropriate records in accordance with CARA policies and procedures.
· To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.
· To be administratively self-servicing.
· To report to the Senior Leadership Team and Trustees as required, including the production of regular written reports and verbal reports.
· To undertake any other related activities as required by the Senior Leadership Team or the Chair of the Board of Trustees.
· To undertake any other related activities as required by the Senior Leadership Team or the Chair of the Board of Trustees.
About CARA
CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.
CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services.
CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.
You can read more about CARA’s commitment to diversity and inclusion here. We encourage and welcome applications from candidates from diverse backgrounds.
About Synergy East
CARA is part of Synergy East. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
Join our dedicated Data & Technology department at Operation Smile UK and play a vital role in advancing our digital capabilities. Our website is central to reaching a broad audience with our vital work, and you'll be pivotal in ensuring our online presence is robust, accessible, and effective.
This full-stack role provides an excellent opportunity to lead and contribute across both front-end and back-end development activities. You'll collaborate closely with the Director of Data & Technology and Senior Database Manager to design and build systems that empower our Fundraising and Comms teams, delivering outstanding user experiences.
We aim to build greater in-house capacity for digital development, reducing reliance on external support for routine tasks and increasing automation on key platforms. If you are a hands-on technical lead with experience across various digital channels such as website CMS (e.g., WordPress), along with a solid understanding of front-end and back-end languages and technologies, you'll be a great fit. You will also play a leading role in ensuring the OSUK website user interface and user experience is fit for purpose.
As part of our small but ambitious team, you'll be an integral part of creating and implementing our Data and Digital strategy, directly helping us achieve our goal of supporting more children born with a cleft lip and cleft palate.
Key Responsibilities
- Lead in-house web development, initiating a cultural shift to minimise reliance on external agencies for website and platform creation.
- Play a pivotal role in shaping the organisation's data and digital strategy.
- Serve as the technical product owner for all of OSUK's websites, digital & email platforms.
- Take full ownership of the Gravity Forms to Donorfy Custom API integration.
- Flare for producing modern, stylish and accessible designs, to support campaigns, general website conversion performance and brand.
- Manage relationships with external website agencies and freelancers for key infrastructure and major projects.
- Possess a strong understanding of frontend and backend web technologies
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
About us
The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.
About the role and you
We are recruiting for a Policy Officer within the Advocacy and Communications Team. You will report to the Director of Advocacy and Communications and work closely with all others in the team.
The purpose of this role is to strengthen LFF’s policy and advocacy efforts. You will be crucial in helping to develop strategic engagement, influence change and strengthen LFF’s impact on public policy, and in doing so, make a significant contribution to the prevention of child sexual abuse.
Bringing together your knowledge and experience engaging with various stakeholders, you will effect change by identifying opportunities to influence decision-making, analyse data to develop policy positions for the organisation, contribute to consultation submissions and provide advice on various policy matters.
Advocacy is one of three guiding principles in our 2025-2030 organisational strategy. It underpins all of our work – we advocate for a greater focus on preventing abuse before it happens, not just within the halls of parliament but through all aspects of our work from frontline practice to influencing national policy.
This role sits within the wider Advocacy and Communications Team which supports the promotion of all areas of our work across various channels: websites, social media, press and PR, marketing and digital advertising. Working with the wider team, we are striving to better showcase our advocacy work both internally and externally.
Our ideal candidate will have a strong track record of policy development, an understanding of the UK legislative process and a commitment to our mission to prevent child sexual abuse and exploitation.
For a more detailed job description, please request a job pack.
What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of private healthcare with Benenden
How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.
To apply, please download the job pack and return your completed documents by Monday 24th November. Stage 1 interviews are scheduled to take place on Wednesday 3rd December and stage 2 interviews are scheduled to take place on Wednesday 10th December for shortlisted candidates.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
#policy #advocacy #communications #engagement
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Job Title: Independent Gender Violence Advocate (IGVA)
Location: The Gaia Centre, Lambeth
Salary: £28,857.12 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
The independent gender violence advocate will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children.
The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence). The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support. The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.
You will work within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, and practical options that might increase their safety.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 26 November 2025
Interview Date: 4 and 5 December 2025
The client requests no contact from agencies or media sales.
Chiltern Foodbank is a dynamic nonprofit organization dedicated to alleviating hunger within the Chiltern area. With a proud history of driving social change and a passionate team behind us, including over 80 volunteers, we’re now seeking a visionary Chief Executive Officer to lead us into our next phase of development.
The charity was founded fourteen years ago by local churches and community groups in Chesham. Over time, thanks to volunteers and partners, the Charity has extended its coverage and now has distribution centres in Chesham, Wendover, Prestwood and Chalfont St. Peter.
The Role
As CEO, you will be the driving force behind our strategic direction, operational excellence, and public profile. You’ll work closely with the Board of Trustees, to ensure that our mission is delivered with integrity, innovation, and measurable impact.
Key Responsibilities will include:
- Leading the development and execution of the charity’s strategic plan
- Ensuring high operational standards and compliance with the Trussell licence model.
- Building strong relationships with partners and the wider community
- Inspiring and empowering a talented team (including two part-time staff and a large team of volunteers) to achieve organisational goals
- Acting as a compelling ambassador for the charity’s work and values to the wider community
What We’re Looking For
We are looking for proven leadership experience at a senior level, ideally within the charity or nonprofit sector. The ideal applicant will have strong strategic thinking and financial acumen, exceptional communication and stakeholder engagement skills, a deep commitment to social impact within the local community as well as experience of working with Boards and navigating governance structures.
Why Join Us?
This role provides an opportunity to
· Make a tangible difference to people’s lives within the local community.
- Lead a passionate team of staff and volunteers
- Shape the future of a respected charity
- Enjoy a supportive, inclusive, and values-driven culture
The client requests no contact from agencies or media sales.


