Data manager jobs
We’re looking for an Individual Giving Manager to lead the way in delivering our individual giving and community group strategy. In this pivotal role, you’ll be responsible for growing the volume and value of support from individual donors and community groups. You’ll design and implement creative acquisition campaigns to attract new supporters and develop retention strategies that keep them engaged for the long term.
Working across multiple channels - digital, events, and community initiatives - you’ll craft compelling donor journeys, analyse performance, and identify opportunities to maximise impact.
Your work will directly contribute to sustaining and expanding our mission, making this an exciting and rewarding opportunity for someone who thrives on results and innovation. If you’re a strategic thinker with a passion for fundraising and relationship-building, we’d love to hear from you!
Apply today and help us make a difference.
Key Tasks and Responsibilities:
Strategy & Planning
- Develop and implement an annual tactical plan for individual giving, aligned with organisational fundraising goals.
- Set and monitor KPIs to evaluate campaign performance and donor engagement.
- Contribute to the planning and execution of appeal campaigns.
Fundraising & Donor Engagement & Stewardship
- Lead on individual giving activities, including:
- Regular giving
- Appeals (digital and direct mail)
- Payroll giving
- Community fundraising groups
- Design and deliver compelling donor journeys to improve retention and lifetime value.
- Investigate new acquisition and retention channels informed by audience insights and current sector trends.
- Maximise Gift Aid opportunities.
- Boost donor lifetime value through strong donor journeys and stewardship practices.
- Collaborate with the communications team to create engaging content and materials.
Data & Reporting
- Maintain precise records, segment data, and produce income and KPI reports using the charity (Raiser’s Edge) database to support the successful management of all individual giving activities.
- Produce regular reports and insights to inform strategy and decision-making.
- Ensure compliance with fundraising regulations and data protection laws.
Collaboration & Representation
- Work closely with the wider fundraising team and the communications, operations, and finance departments.
- Act as an ambassador for Kids Operating Room, building awareness and fostering strong relationships with supporters.
Person Specification:
Knowledge and Skills
- Proven experience in individual giving or direct/email marketing within a charity setting.
- Strong understanding of donor acquisition and retention strategies.
- Excellent communication and storytelling skills.
- Expertise in CRM systems (preferably Raiser’s Edge).
- An analytical mindset with the ability to interpret data and trends.
- Knowledge of digital fundraising tools and platforms.
Personal Qualities
- Relationship Builder
- Strategic Thinker
- Organised
- Creative
- Innovative
- Results-Oriented
- Motivated
- Excellent Communicator
- Persuasive
- Analytical and Data-Driven
- Collaborative Team Player
- Resilient and Adaptable
- Passionate About the Cause
- Genuine commitment to the organisation’s mission and values.
Putting life-saving tools in life-changing hands


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across SE London, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures initiative —helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
- Passionate about education, social mobility, and giving every young person a chance to shine
- A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
- Organised and able to juggle multiple projects (with a great sense of humour!)
- Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation
- Deliver and support the rollout of YE programmes in schools and other settings
- Recruit, train and support volunteers—making sure they feel valued and inspired
- Work with your regional team to meet shared goals and celebrate local impact
- Help secure local funding by supporting fundraising efforts and managing project deliverables
- Support the planning of events, trade fairs and celebrations for young people
- Keep accurate records, track impact, and make sure safeguarding is front and centre
A few practical things:
- This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times – with time off in lieu (TOIL) available and travel expenses all covered
- Expect to be on your feet during some events or sessions—it’s all part of the fun!
Safeguarding Young People
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.
How to Apply
If you’re ready to help shape the futures of young people across SE London, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 25 December 2025. Please note that applications without a cover letter will not be considered.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing and Communications Manager
Location:
Hybrid: Primarily based at Cosmic HQ near St Mary’s Hospital, Paddington, with opportunities for home working
Reports To:
Chief Executive Officer (CEO)
Salary:
£36,000 per annum pro rata, £21,600 actual for 0.6FTE
Hours:
3 days per week/0.6FTE
Job Type:
Permanent
Annual Leave:
27 days plus bank holidays, plus office shuts between Christmas & New Year, pro rata for 0.6FTE
About Cosmic
Cosmic is a small but mighty children’s charity, dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, pioneering research, and family support services - helping to make a real difference for children and families when they need it most.
We’re looking for a passionate and creative Marketing and Communications Manager to help us tell Cosmic’s story, engage our incredible supporters, and grow our reach and impact. If you love storytelling, enjoy building strong relationships, and want to be part of a small, supportive team that’s making a real difference, this could be the perfect role for you. You’ll play a key part in raising Cosmic’s profile, supporting fundraising campaigns, and keeping our community connected through engaging and impactful communications.
Key Responsibilities
External Communications
- Collaborate with the team to develop a communications plan to support Cosmic’s calendar of events, income generation and volunteering, taking ownership of its implementation.
- Manage supporter communications through platforms like Mailchimp, including scheduling updates and mail merges.
- Produce and manage the production and distribution of the charity’s supporter newsletter, corporate newsletter, and other direct marketing materials.
- Develop a GDPR compliant method to gather data from families who benefit from Cosmic Service Delivery, to support conversion to fundraising via a Cosmic communication plan and supporter journey
- Create and execute engaging campaigns for Cosmic, based on our service delivery, to generate income.
- Liaise with celebrity partners to coordinate media campaigns.
- Develop and maintain a bank of photographs and ensure media consent forms are obtained and recorded appropriately.
- Assist fundraising teams in sourcing free advertising opportunities for events, such as community group emails and online platforms.
- Working with internal and external stakeholders to deliver and maximise media opportunities and campaigns that help raise awareness of the Cosmic’s services
- Writing press releases for local, regional and national press covering Cosmic service delivery, events and fundraising campaigns.
- Plan and execute events designed for stewardship and engagement alongside the Cosmic Events Team.
- Support in the development and delivery of the Cosmic ambassador strategy
Internal Communications
- Work closely with supporters, NHS staff, and the NHS Imperial Trust to gather compelling patient, family, unit, and staff stories for promotional purposes.
- Be a visible presence on the wards, building relationships to develop case studies, improve communication, and identify opportunities for collaboration.
- Keep charity notice boards updated with promotional material.
- Contribute to the quarterly Trustee report.
- Ensure that all communication is clearly logged on the Cosmic CRM solution, Donorfy.
Digital
- Manage Cosmic’s social media channels, developing and implementing a consistent and engaging social media plan to promote the charity’s work, events, and fundraising initiatives effectively.
- Digital transformation of the Cosmic website and other digital channels with a consistent and clear brand, ensuring optimal user experience.
- Create engaging and consistent digital designs for all marketing materials on Canva.
Branding and Merchandising
- Design and create a new range of fundraising merchandise and marketing materials to promote the Cosmic brand.
- Support the fundraising team by developing high-quality materials for proposals, events, and activities, and assist in promoting these initiatives.
- Develop and formalise a clear Cosmic Tone of Voice and charity branding, establishing guidelines for how Cosmic presents itself both internally and externally to ensure consistency and alignment with its mission and values.
- Build a Cosmic library of “curated content” with aligned descriptions of who we are and what we do, tailored for different audiences.
- Ensure all internal templates (letterheads, email signatures etc) use the correct colour palette, format and logo.
Administration
- Build a process to balance and prioritise the requirements and request for digital, marketing and communication support from the Cosmic Team
- Respond effectively to incoming telephone calls and emails, ensuring all inquiries are handled professionally.
- Maintain and update the charity’s database of contacts and supporters, taking the lead in implementing changes to improve data recording and analysis.
- Provide support to charity volunteers during activities.
- Develop engaging and relevant supporter journeys using Cosmic audience personas.
- Regular development and gathering of Cosmic case study materials.
- Evaluate the success of campaigns, setting and tracking key metrics, feeding learnings back into future work in a cycle of continuous improvement.
- Prepare and deliver regular, meaningful reporting on communications, to assist and drive strategic communications and marketing decision making.
General
- Build relationships across Cosmic, NHS units, and key stakeholders to identify opportunities for collaboration.
- Stay informed about fundraising sector trends and identify ways to apply them to Cosmic’s work.
- Undertake any other tasks commensurate with the role, adhering to the charity’s time-in-lieu policy.
- Support PICU/NICU with day-to-day needs, including celebrating milestones, organising activities, or assisting families with specific requirements.
Who We’re Looking For
Essential Skills and Experience:
- Previous experience in a marketing or communications role, ideally working within the charity sector.
- Proven success designing and delivering communications plans and campaigns.
- Experience of successfully pitching stories or collaborations to media, journalists and influencers.
- Understanding of how to create engaging content – both written and visual.
- Understanding of how to develop opportunities for coverage and know how to make them happen, and of media and communication trends, with the ability to stay ahead of the curve.
- Strong written and verbal communication skills, with the ability to craft engaging content for diverse audiences.
- Strong digital storytelling skills.
- Experience in creating marketing materials in Canva and managing communications campaigns.
- Experience of managing social media channels, creating content that drive results
- Experience of using WordPress, Mailchimp and CRM solutions.
- Confidence in liaising with stakeholders, including NHS staff, supporters, and celebrity partners.
- Excellent organisational skills with the ability to manage multiple tasks and meet deadlines.
- Creative thinking and problem-solving abilities.
- Knowledge of GDPR and data protection best practices.
- A genuine passion for Cosmic’s mission and values.
Desirable Skills and Experience:
- Experience in developing case studies
- Previous experience in a charity or fundraising environment.
Why You’ll Love Working with Us
At Cosmic, we’re a small team with a big heart. Every day, we get to make a real impact on the lives of children and families facing the toughest times. You’ll have the chance to use your creativity, develop new ideas, and see the difference your work makes - whether it’s helping to fund vital equipment, supporting a fundraising event, or simply putting a smile on a child’s face.
· 27 days holiday plus Bank Holidays (pro rata for part time roles)
· £200 professional development budget annually
· Hybrid working opportunities
· Employee Assistance Programme
· Flexible hours. Core office hours 10am – 4pm
To be considered for this role, please answer the screening questions in full.
How to Apply
To apply, please submit your CV and responses to the screening questions. You are welcome to include a covering letter if you wish, but this is optional.
Cosmic is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
November 2025
The client requests no contact from agencies or media sales.
As an Individual Giving Manager, your role will have overall responsibility for the operational delivery of the Individual Giving strategy. You will use proven fundraising techniques across print and digital to grow and diversify our programme, engaging with both new and existing audiences to support our work with children with brain injury and neurodisability.
You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme, producing and developing campaigns and stewardship plans aimed specifically for this audience.
The Individual Giving team are a small and ambitious team who sit within Public Fundraising and form part of a wider Fundraising and Communications directorate. The team is responsible for generating around £1m in income a year, through recruiting new donors and building relationships with existing donors, including legacies and mid value supporters. We have ambitious plans for growth and, as part of a supporter marketing remit, are developing more holistic relationships with our supporter base.
Reporting to the Senior Individual Giving Manager, you will take overall responsibility for planning, managing and delivering innovative and impactful supporter campaigns across a range of channels. With the ability to resolve everyday challenges and obstacles independently, you will be expected to deliver a range of Direct Marketing fundraising campaigns through the full creative process, from briefing to concept, through to final delivery, as well as reviewing results and making recommendations. You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme and producing and developing campaigns and stewardship plans aimed specifically for this audience.
Interview Date: 17 December 2025
Duties and Responsibilities:
Campaign project management:
- Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels, including donor development, supporter acquisition and prize led fundraising activities.
- Support the Senior Individual Giving Manager in the setting of budgets and achieve income targets outlined in annual plans.
- Produce, take ownership of and implement medium to long-term product strategies for elements of the development and/or acquisition programmes – delivering all associated campaign activities, assessing the performance of each product against response and income targets, and managing these on an ongoing basis in order to meet or exceed targets.
- Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
- Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
- Work closely with the Data Manager, as well as Supporter Care, Communications, Events and Partnerships Fundraising to successfully deliver campaigns and evaluations.
- Continually test and learn across campaigns to improve performance, consistently looking to improve ROI and lifetime value across the programme.
- Manage contract and campaign agreements with external agencies, ensuring activities are delivered in a compliant way, adhering to GDPR and fundraising regulation including the Code of Fundraising Practice.
Management of supporter journeys:
- Develop effective welcome and supporter journeys, to help minimise attrition and increase the average lifetime value of donors.
- Ensure that new supporters are thanked and welcomed appropriately, with an emphasis on testing early-stage engagement.
- Support the creation and testing of an integrated supporter journey programme that is segment and channel based, in collaboration with colleagues across the wider Fundraising department.
Reporting and analysis:
- Closely monitor campaign results and provide updates on performance.
- Produce post-campaign analysis reports.
- Work with the Data Manager to develop and update existing reporting mechanisms.
- Make recommendations to improve the performance of future campaigns based on evidence and data.
Legacy marketing and administration:
- Develop and implement legacy marketing plans utilising channels including direct marketing, digital and events.
- Liaise with the wider Public Fundraising team to brief speakers and identify new speakers or ‘Legacy Ambassadors’ to help promote legacy fundraising at key events.
- Build one to one relationships with potential legacy donors, including taking them on tours of The Children’s Trust to showcase our service provision.
- Management of legacy administration including liaison with solicitors, executors, other charities (who are benefitting from the same estate) and family members.
Mid value programme:
- Work with Senior Individual Giving Manager to develop and implement the mid value donor fundraising strategy.
- Build and steward relationships with our mid value donors, developing relationships which inspire donors and supports them towards making significant gifts to The Children’s Trust and encourages long-term support.
- Identify and develop mid value prospects, as well as potential major donor prospects from within the mid value cohort for stewardship by the Philanthropy team.
- Collaborate with colleagues to build appropriate supporter journeys for mid value prospects and donors.
- Consider innovative ways of engaging mid value donors and prospects, such as targeted communications and events.
Developing insight, product development, competitor analysis and industry perspective:
- Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
- Identify, research and develop new products, creative ideas and fundraising initiatives.
- Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Every day, Black men face stark inequalities in prostate cancer care - 1 in 4 will be diagnosed, and they’re more likely to be diagnosed at a later stage. At Prostate Cancer UK, we’re determined to change that. Our new Black Health Equity Strategy 2025–2030 is bold, ambitious, and shaped by Black men for Black men. As Programme Manager, you’ll play a pivotal role in turning this vision into reality, leading projects that save lives and transform experiences.
What the job involves
As Black Health Equity Programme Manager, you’ll be at the heart of delivering our bold new Black Health Equity Strategy 2025–2030, designed by Black men, for Black men. This is a hands-on role where you’ll turn strategy into action, ensuring that every milestone is met and every programme makes a real difference.
You’ll:
- Lead delivery of projects tackling health inequalities, from early diagnosis initiatives to culturally informed support programmes.
- Coordinate cross-functional teams across Health Services, Fundraising, Communications, and Finance to keep everything on track.
- Manage impact reporting, ensuring we measure what matters and share results with senior stakeholders.
- Line manage a Senior Impact Officer, coaching and developing talent.
- Represent the charity at key meetings and events, acting as a trusted ambassador for Black health equity.
Expect to work on projects that eradicate treatment disparities, improve quality of life through personalised support, and ensure Black men are diagnosed early. This is your chance to make a tangible impact on health equity.
What we want from you
We’re looking for someone who is:
- Passionate about health equity and motivated to champion change for Black men.
- Experienced in programme management, with the ability to lead complex projects and manage multiple stakeholders.
- Skilled in communication, able to translate technical detail into clear, compelling messages.
- Knowledgeable in public health or health equity, with relevant qualifications or experience.
- A natural leader who is solutions-focused, calm under pressure, and committed to continuous improvement.
- Tech-savvy with working knowledge of Microsoft Office tools.
- An advocate for equity, diversity, and inclusion, bringing an open mind and collaborative spirit.
If you’re ambitious, driven, and ready to help us deliver life-changing outcomes, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 7 December 2025. Applications must be submitted by 23:45 UK time.
Interviews: will be held in person on Monday 15 December 2025 or later that week.
Based at our Head Office in Leatherhead, Surrey, KT22 0BX
Status: Permanent
Salary: Band 6, £38,164 - £46,104, per annum, dependent on experience, plus 5% Outer London Fringe Allowance
Hours: Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.
________________________________________________________________________________
About Us:
Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.
About the role:
The Creative Content Manager works with senior colleagues including Directors and the CEO across the organisation to manage the development and delivery of engaging content to raise awareness about the work of Combat Stress and the impact of our treatment on the lives of veterans for external and internal audiences.
This post holder will write and shape content for all formats, contributing ideas on innovative ways of presenting the charity’s key messages across all communications channels. The Creative Content Manager will ensure a clear tone of voice and house style is used across all content channels.
The Creative Content Manager works closely with other members of the Communications Team to ensure an integrated approach and consistent messaging to communications activity including online and offline, internally and externally.
The post holder deputises for the Senior Head of Communications when required, attending meeting on their behalf and acting as the departments representative as required.
This role is subject to a DBS check.
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
Benefits:
• 27 days annual leave, with an increase to 30 days annual leave upon 5 years of continuous service, plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.
• Competitive stakeholder pension scheme - contributions matched up to 11% of salary
• Discount shopping vouchers
• Access to the Employee Assistance Programme
• Flexible working
• Access to Blue Light Card scheme
• Death in Service Scheme
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is a newly created role offering the chance to build S&G Mind’s data function from the ground up and shape how information drives real impact for people using our mental health services. We are seeking someone who can combine strong technical skill with a commitment to improving systems, insight, and organisational learning.
As our Data & Insights Officer, you will play a central role in ensuring that our data is accurate, secure, and effectively used to guide decision-making. You will lead on the development of high-quality reporting, performance insight, and data visualisation, helping teams understand what our information tells us and how it can support improvement.
The role sits at the heart of our quality and assurance work. You will strengthen our governance practices, support colleagues with data protection responsibilities, and ensure our systems meet national expectations, including the Mental Health Services Data Set (MHSDS). Working across S&G Mind, you will help embed consistent processes, improve data literacy, and promote a culture of accountability and good stewardship.
This position is well suited to someone methodical, proactive, and confident working across multiple platforms and datasets. You will thrive if you enjoy improving systems, streamlining workflows, and turning complex information into clear, meaningful insight.
Joining S&G Mind means becoming part of an organisation committed to supporting people experiencing mental health difficulties across Swindon and Gloucestershire. You will have access to flexible working arrangements, generous leave, ongoing training, and the opportunity to make a tangible difference within a respected local charity.
If you have the technical expertise and the motivation to build something genuinely impactful, we would welcome your application.
Please submit your CV and a supporting statement outlining how you meet the essential criteria for this role. Ensure your supporting statement addresses your relevant experience with data systems, information governance, and insight reporting.
Shortlisted candidates will be invited to interview, which may include a short practical task.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.



The client requests no contact from agencies or media sales.
Are you looking for a better work-life balance? Would you like to work in a vibrant city and make a real difference to people's lives using the problem solving, technical and data skills you've developed in your career so far?
Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the Northeast to overcome immediate barriers, integrate with the community, and build skills for the future. We're looking for a motivated Data and IT Support Officer to support the work we do.
Why Join Us
You will be joining an inclusive and supportive team who welcome people from all backgrounds. What's important isn't your level of education or the opportunities which you have had, it's about you and how you seize the opportunities ahead of you.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. We also offer the following benefits:
- 28 paid holidays + 8 bank holidays (pro-rata for part-time)
- 6% pension contribution from Action Foundation
- Employee assistance programme
- Real living wage
- 2 paid medical appointment leave days/year
- Training and development opportunities
About the Role
You'll be part of Central Service Team which helps keep essential "back-office" support functions going smoothly (e.g., HR, IT, H&S, Finance, administration) that allow frontline departments to focus on their core duties. Every day, you'll play an important role in keeping systems reliable and data secure. As the go-to person for tech support and data management, you'll ensure everything is accurate, accessible, and safe.
Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.
Application deadline is 12:00 noon on Monday 1st December 2025
Interviews are planned to be held on w/c 8th December at Action Foundation, Melbourne Street Newcastle, NE1 2JQ (subject to change)
Please go to Action Foundation website for a link to the Job Description, Application Form and contact details if you would like an informal chat about the role, or if you would like any support in the application process,
Note: We reserve the right to close this vacancy early should we receive sufficient applications.
The client requests no contact from agencies or media sales.
About the Role:
This is an exciting opportunity to join the Refugee and Migrant Centre, a well-established and award-winning charity dedicated to supporting refugees, asylum seekers, and vulnerable migrants. Our mission is to break down barriers to integration and empower individuals to achieve equal citizenship through holistic support services.
As a Data Analyst you will play a key role in strengthening our evidence base and improving service delivery through robust data analysis and reporting. Your insights will directly inform strategic decisions, support funding bids, and help shape services that improve lives. You will work closely with operational teams to collect, cleanse, and interpret data that enhances our understanding of beneficiary needs and outcomes. This role is a chance to use your skills to make a lasting social impact.
Main Tasks and Responsibilities:
Data Management and Analysis
· Collect, cleanse, and validate data from multiple sources, conducting regular checks to identify and resolve gaps or inconsistencies
· Maintain and improve internal databases to ensure data accuracy and consistency
· Analyse quantitative and qualitative data to identify trends, patterns, and areas for improvement
· Contribute to the design and implementation of data collection processes for new projects
· Identify inefficiencies and compare service delivery against targets to support continuous improvement
· Supplement internal data with external sources for deeper insights
· Drive innovation by exploring new tools and automating reporting systems that improve efficiency and transparency
Reporting and Insight
· Prepare regular funder and management reports, including mixed-methods analysis
· Translate data into accessible insights for non-technical audiences.
· Support the Impact and Evaluation Manager in preparing for strategic planning
· Explore and assist with building a bespoke, automated social value tool
· Produce regular reports and automated dashboards for internal and external stakeholders
· Support the development of outcome frameworks and impact measurement tools
Collaboration and Support
· Work closely with caseworkers and project leads to ensure accurate and timely data entry
· Collaborate with external partners on joint data initiatives and shared reporting
· Establish monitoring for social policy data and provide insights to support partnership work and influence policy
· Promote a culture of data driven, evidence-based practice
· Provide training and guidance to staff on data collection and reporting requirements and build capacity across teams by supporting data literacy and embedding data into everyday decision-making
Systems and Tools
· Use Microsoft Excel and other relevant tools to manage and visualise data
· Explore, source and support the integration of new digital tools and platforms to improve data workflows
· Ensure compliance with data protection regulations and internal policies
Training
· Participate in relevant training and professional development opportunities to stay informed about sector trends and enhance personal skills
· Stay up to date with legal and policy changes relevant to the sector
· Keep accurate records of training attended and share learning with colleagues
· There is scope to further develop expertise in impact measurement, evaluation methodologies, and other monitoring skills as desired
Person Specification
Essential:
· Experience working with large datasets and producing analytical reports
· Strong proficiency in Microsoft Excel and data visualisation tools (e.g. Power BI)
· Understanding of data protection and confidentiality principles
· Excellent attention to detail, organisation, and time management
· Strong written and verbal communication skills, with the ability to explain technical information clearly to non-specialist audiences
· Proven ability to manage multiple deadlines and competing priorities within a multi-disciplinary team
· Experience in data research and using insights from a variety of external sources, such as government data, to support analysis
· Awareness of the opportunities and risks of using AI and data-driven technologies in the charity sector
· Commitment to RMC’s values of empowerment, inclusion, quality, and collaboration
Desirable:
· Experience in the charity or public sector, particularly with refugee and migrant communities
· Familiarity with case management systems and platforms
· Knowledge of impact measurement frameworks and evaluation methodologies
· Experience supporting training or capacity-building in data literacy
· Ability to work with qualitative data and contribute to mixed-methods research
· Understanding of social value and how it applies to service delivery and evaluation
· Awareness of the challenges and barriers faced by refugees and migrants in the UK
Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. This could include data, administrative and/or project support to other cross-organisational departments. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
HR Data and Reporting Manager (HRMI Analyst)
Location: London (Hybrid)
Closing Date: Apply ASAP - quick turnaround
The opportunity
We are seeking an experienced HR Data (HRMI) and Reporting Manager to join a university in London. This pivotal role involves managing HR data and reporting processes, ensuring robust systems and delivering high-quality insights to support decision-making across the institution.
You will line manage one HR Data Analyst, oversee HR systems, and produce statutory and operational reports (e.g., HESA, Gender Pay, Equal Pay). The role requires strong collaboration with HR and IT colleagues to integrate management information and develop key performance metrics.
Key responsibilities
- Lead and support the HR Data Analyst, ensuring effective delivery of reporting and analytics.
- Manage HR systems and ensure data integrity, security, and compliance.
- Deliver accurate analytics for workforce planning and organisational projects.
- Prepare statutory reports and dashboards using tools like Power BI.
- Drive system improvements and upgrades, ensuring clear communication and documentation.
About you
- Significant experience managing HR data and reporting, ideally within higher education or a comparable public services sector / large complex organisation.
- Strong data and analytical skills and proficiency in Excel, Power BI and SQL, to extract, analyse, and interpret data for complex reports and briefings.
- Experience of managing and developing Unit4 Business World or equivalent HR/Payroll system.
- Strong project management skills, including experience implementing new system functionality and engaging with diverse stakeholders.
- Previous line management or coaching experience, with an enthusiasm to lead a small team.
- Commitment to equality, diversity, and inclusion.
What you'll get in return
This is a permanent role, 35 hours per week, with hybrid working. On-site presence is expected one day per week (ideally Wednesdays), with occasional additional on-site requirements to support projects or team activities. Salary: up to 49,500 per annum, depending on experience.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Please note: This role has a quick turnaround, so early applications are strongly encouraged. The advert may close early depending on the volume of applications received.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief launched the Specialist Training and Employment Programme (STEP) in 2016. Today, we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.
STEP aims to support refugees and others who have experienced forced migration to overcome the complex barriers they face in preparing for and finding work. We work with individuals regardless of their background or proximity to the labour market, helping them develop the skills and access the opportunities needed to secure sustainable and meaningful employment.
We deliver STEP through both online and in-person programmes across the UK. Our work includes targeted support for women refugees, Afghan nationals, Ukrainians, and people who have come through the asylum system.
Our flagship in-person programme is delivered in partnership with a network of expert local delivery partners, including local authorities and NGOs, to ensure high-quality, community-based support.
We now have an exciting opportunity for a maternity cover Programme Manager to lead the effective delivery of the STEP In-Person Programme, ensuring participants receive high-quality, accessible employment support within their communities. You will work closely with our network of delivery partners to ensure consistency, quality assurance, and participant-centred approaches across multiple regions.
You will be responsible for a wide range of programme and partnership management tasks, including grant and contract oversight, finance, data and impact reporting, capacity building for delivery partners, and troubleshooting challenges in delivery. You will also provide line management to the STEP Programme Officer and other programme staff as required.
Alongside this, you will also be involved in UK-wide programme development work. This may include helping refine our CRM systems, contributing to MEL frameworks and analysis, developing curriculum and resources, supporting staff training and inductions, and ensuring safeguarding practices are upheld.
This is a dynamic and strategic role, ideal for someone who is highly organised, confident managing multiple priorities, and passionate about supporting people who have experienced forced displacement to rebuild their futures. You will work closely with senior colleagues to uphold the programme’s excellence during the maternity cover period and inform its continued development into 2026 and beyond.
About you
We are looking for candidates who have:
· Experience managing programmes, ideally within employment, education or refugee support sectors
· Experience managing external partnerships, contracts, or delivery organisations
· Experience supervising or line managing staff or volunteers
· Experience developing or improving programme resources, tools, systems, or processes
· Experience leading in Monitoring, Evaluation & Learning (MEL), including analysing data and applying findings
· Experience managing programme finance (e.g., budgets, forecasting, payments, financial reporting)
· Experience working with people from refugee or migrant backgrounds is desirable but not essential
· Strong programme management skills, including planning, risk management and prioritisation
· Excellent relationship-building and partnership-management skills
· Strong data handling and analysis skills (Excel, dashboards, reporting)
· Clear and professional written and verbal communication skills
· Ability to provide constructive support, guidance and supervision to staff
· A strong understanding of safeguarding, including risk mitigation, partner capacity building, and contribution to safeguarding strategy and culture.
Benefits
We offer a range of benefits including:
· 23 days holiday pro rata plus bank holidays and Jewish holidays.
· Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
· Life Insurance – up to 3 times salary to nominated beneficiaries.
· Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
· Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
· Season ticket / travel to work loan.
· Cycle to Work Scheme.
· On Friday the office closes at 3pm.
· We encourage flexible working and offer a range of flexible working options
Equality, Diversity and Inclusion
World Jewish Relief values equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of all ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
We are striving to build a team reflective of the communities we work with. People with experience of forced migration are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
To apply
Please upload your CV and a cover letter which outlines why this role appeals to you and how you meet the criteria in the person specification.
· Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
· We encourage applicants to clearly demonstrate how they meet the essential criteria marked for CV and Cover Letter assessment.
· Other criteria will be explored in more depth through a pre-interview task and at interview.
Written tasks expected to take place on 10th & 11th December 2025
Interviews to be held the week commencing 15th December 2025.
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Job Title: Director of Operations - Maternity Cover
Salary: £55,000 - 65,000
Hours: Full-time (40 hours/week) or Part-time (min 24 hours/week)
Location: Central London / Hybrid (1-2 days in office per week)
Annual Leave: 25 days paid annual leave, increasing by 1 day per year of service (up to 28 days), plus an additional day for your birthday or key LGBTQI event and time off over the Christmas week.
Benefits:
- 5% employer pension contributions
- £600 per year mental wellbeing support
- Enhanced parental leave (4 months full pay + 2 months at 50%)
- Annual allowance for professional development and training
About Us
GiveOut is an award-winning international LGBTQI community foundation bringing together our community and allies to support LGBTQI activism worldwide.
Across the world, courageous activists are working tirelessly to protect LGBTQI communities and advance equality. But they lack resources and funding is fragile, especially in the Global South. LGBTQI groups receive a tiny fraction of international development aid.
GiveOut exists to bridge this gap. We provide a platform for individuals, businesses and others to give tax efficiently in one place, ensuring sustained funding for LGBTQI human rights activism worldwide. By pooling donations, we provide grants to pioneering organisations, empowering them to defend our communities, tackle inequality and campaign for lasting change.
In just seven years, we have provided over £3 million in new funding, supporting nearly 60 LGBTQI organisations globally. Our grant partners report back on their achievements, and we share their impact with our supporters, demonstrating the tangible difference their generosity makes.
Together, we are strengthening the global LGBTQI movement, ensuring activists have the resources they need to build a more just and equal world.
About the Role
The Director of Operations is a member of GiveOut’s leadership team, partnering closely with the Executive Director, they will lead on all operational matters, ensuring GiveOut is an efficient, compliant, and resilient institution capable of delivering lasting impact.
The Director of Operations oversees the charity’s financial and administrative systems, human resources, compliance and risk management, and internal communications. They will support the Executive Director in strategic planning, budget management, governance, stakeholder reporting, and cross-organisational projects, deputising for the Executive Director when required.
This is an exciting opportunity for a strategic and hands-on leader with strong operational, financial, and people management experience who is passionate about advancing LGBTQI rights globally.
Key Responsibilities
Governance and Compliance
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Support the Executive Director in servicing the Board of Trustees; preparing papers, coordinating meetings, and onboarding new trustees.
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Ensure organisational compliance with statutory, legal, and data protection requirements.
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Lead on risk management, maintaining robust policies, risk registers and assessments, and mitigation strategies.
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Coordinate the annual audit and reporting to the Charity Commission.
Strategy and Planning
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Partner with the Executive Director on strategic planning, helping to strengthen GiveOut’s sustainability and impact.
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Support the Executive Director in exploring new markets, operating models, and partnerships.
Financial Oversight
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Lead on financial management, including budgeting, cashflow forecasting, management accounts and financial reporting.
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Ensure compliance with financial policies, charity regulations, and audit requirements.
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Monitor and analyse financial performance, identifying risks and opportunities to strengthen financial resilience.
Operational Management
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Lead the smooth and efficient running of daily operations, ensuring systems and processes support the team’s effectiveness.
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Identify and implement process improvements across functions to drive efficiency, accountability, and collaboration.
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Oversee internal communications and office management, fostering a positive, inclusive, and collaborative working culture.
Management and Human Resources
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Provide effective line management and leadership to team members in the Operations Grant-Making and Communications teams.
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Oversee recruitment, onboarding, training, and performance review processes.
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Maintain and update HR policies, ensuring legal compliance and alignment with GiveOut’s values.
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Cultivate a learning culture and support staff wellbeing and professional development.
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Oversee payroll, pensions and benefits administration, ensuring accuracy and compliance.
Essential Skills and Experience
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Proven leadership and management experience, ideally within a charity or non-profit setting.
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Strong financial literacy and experience with budgeting, reporting, and audit coordination.
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Knowledge of charity governance, compliance, and risk management.
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Demonstrated ability to lead teams, manage performance, and foster a positive organisational culture.
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Excellent organisational, problem-solving, and communication skills.
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Strategic thinker with a hands-on approach and a commitment to continuous improvement.
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Commitment to GiveOut’s vision, mission, and values, and understanding of issues facing LGBTQI communities globally.
Desirable Skills and Experience
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Experience working with Boards of Trustees.
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Familiarity with UK charity law and the regulatory environment.
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Understanding of international development or human rights sectors.
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Experience implementing GDPR and data management frameworks, with knowledge of best practice in data protection and security.
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Understanding of cyber security principles and practical approaches for small charities.
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Proficiency with accounting and CRM systems (e.g., Xero, Blackbaud/Salesforce, Google Workspace).
Why Join Us?
At GiveOut, we pride ourselves on fostering a dynamic and supportive work environment where you can make a tangible impact on global LGBTQI rights. You will have the opportunity to shape the future of LGBTQI philanthropy while working with a passionate and dedicated team.
We pool the donations we receive to provide grants to LGBTQI organisations around the world, ensuring that they have more of the resources they need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OPERATIONS MANAGER
We are seeking an enthusiastic, compassionate person, with good attention to detail and a track record of supporting and motivating staff and a desire to make a difference to the homeless and vulnerably housed.
About The Bridge Homelessness To Hope
We began in 2008 with a mission to help people who are homeless in Leicester by providing them with hot food, drinks and most importantly, companionship and we have evolved from there to the service we provide today.
Our staff team and volunteers derive from many backgrounds and religions, all with one common goal: to help those who are on the street move from despair to hope.
We are an outreach to the homeless and to those who just have nowhere to go and no-one to turn to. Through our Hub we support those who are hardest to reach by seeking to:
· Overcome the barriers to engagement encountered with more traditional service models.
· Be a place where guests (never service users or clients) can feel secure, trustful and not feel judged.
· Run services that are supplied by people who understand their challenges and are empathetic to them.
Our services are designed to support our guests in making long-term, sustainable improvements to their lives.
Our vision is for everyone to have a place they can call home and hope for the future, with an aim to support the most isolated and marginalised people that often have no one else to turn to.
We do this by offering a safe place to support people in crisis, helping people make long-term, sustainable improvements to their lives, and by developing accessible mental health services.
Hours: Full-time - 37.5 hours per week - Monday to Friday (occasional Saturdays where operational needs dictate).
Purpose of the Role
Reporting directly to the CEO, the Operations Manager ensures the effective day-to-day running of The Bridge Homelessness To Hope’s services — including Drop-In Hub and supported accommodation — maintaining safe, high-quality delivery and ensuring that staff and volunteers are supported to provide compassionate and effective support for people experiencing homelessness.
Key Responsibilities
1. Leadership and Management
· Work with the CEO to ensure The Bridge Homelessness To Hope’s mission and values are lived out in practice.
· Translate strategic plans into operational work plans with clear targets and outcomes.
· Provide visible leadership within the Hub and accommodation projects, modelling best practice.
· Deputise for the CEO as required.
· Ensure systems and culture of effective internal communications, including team meetings, and day-to-day communications protocols.
2. Housing and Hub Operations
· Oversee housing operations, including maintenance, furnishing, and equipment.
· Ensure compliance with housing regulations, leases, and health and safety
· Manage contractors and cleaners for accommodation and Hub facilities.
· Oversee resident induction, behaviour issues, crises, and breaches of licence.
· Oversee housing records and inspection reports.
· Ensure accurate and timely housing benefit claims, payments, and record keeping.
· Liaise with property owners and coordinate day-to-day housing management tasks.
· Oversee Hub operations, ensuring high standards of delivery and effective support for guests.
3. People Management
· Line manage staff team, ensuring clear supervision and accountability.
· Recruit new staff, including advertising, short-listing, interviewing.
· Conduct regular one-to-ones and appraisals with all staff.
· Oversee staff induction, development, and wellbeing.
· Ensure appropriate training for regulatory and practice updates.
· Manage performance issues, grievances, and disciplinaries in line with policy.
4. Service Delivery and Impact
· Ensure safe, effective, and compassionate service delivery across all operational areas.
· Maintain systems for effective data capture, monitoring, and reporting.
· Support evaluation, reporting, and improvement processes.
· Contribute to safeguarding oversight and incident management.
· Lead on-site crisis response and staff support during incidents.
5. Financial and Administrative Responsibilities
· Oversee day-to-day housing income and expenditure.
· Ensure operational efficiency through effective systems and processes.
· Support administrative and compliance processes across the charity.
6. Risk Management and Compliance
· Maintain and regularly review the organisational risk register.
· Manage operational risks, including safeguarding, health & safety, and reputational issues.
· Ensure all incidents and concerns are recorded and followed up appropriately.
7. External Relations
· Liaise with local authorities, housing benefit officers, and partner agencies.
· Represent The Bridge Homelessness to Hope at relevant operational meetings and networks.
· Ensure accurate signposting and referrals for service users.
Other
· Other trouble-shooting, providing cover, general advice etc.
What You Need
Essential:
- Proven experience in operations or office management.
- Strong organisational skills.
- Excellent written, verbal, and interpersonal communication skills.
- IT literacy including Microsoft 365 and database systems.
- Ability to handle confidential information with discretion.
Desirable:
- Experience in the charity sector.
- Understanding/awareness of trauma-informed working.
- Knowledge of charity governance and compliance.
- Understanding of CRM systems and data protection.
- Full UK Driving Licence
Benefits
Succession Plan
Flexible working hours (where possible)
25 days annual leave + 8 statutory Bank Holidays
Contributory Pension Scheme
Free parking
Free lunch and snacks
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Data Engineering Lead
Hybrid – 1–2 days per week in Old Street, London | £60,000–£70,000 per annum | 18-month FTC (potential to go permanent)
We’re working with Better Society Capital, the UK’s leading impact investor, to help them find their first-ever Data Engineering Lead. This is a rare opportunity to build something from the ground up, shaping how data is managed, integrated, and used to drive meaningful social change.
In this hands-on, strategic role, you’ll design and develop modern data pipelines using SQL, Python, and Azure/Fabric, while also guiding the wider organisation through their data transformation journey. You’ll be the link between technology and the business, understanding needs, building solutions, and championing data-driven decision-making across teams.
They’re looking for a self-starter who can bring both technical expertise and strong stakeholder skills, someone who’s confident leading conversations, defining standards, and making data accessible to everyone. You’ll play a central role in embedding a culture of data excellence within a purpose-led organisation.
Key skills
- Strong experience with SQL for data engineering and transformation
- Proficiency in Python for automating and optimising data processes
- Solid understanding of the Microsoft data stack (Azure / Fabric / Power BI)
- Excellent stakeholder engagement and business analysis capability
Contract: 18-month fixed-term contract (potential to become permanent)
Salary: £60,000 – £70,000 per annum
Location: Hybrid – 1–2 days per week in Old Street, London
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
The Role
‘There for You’ is the union’s own charity providing help and support to members who are facing financial hardship or other difficulties in their personal lives.
We wish to appoint an enthusiastic and organised Support Worker to join our team on a temporary basis to support the delivery and administration of welfare services to UNISON members across a range of activities.
This role will include responding to incoming queries by email or phone, signposting to and delivering relevant information to UNISON members seeking help and advice. In most instances, you will be the first point of contact so you must have good telephone and communication skills and be able to respond to queries in a sensitive and positive manner.
You will also need to be able to work in a team environment and provide administrative support to the wider team when required. Your role will include data input as well as assisting with specific initiatives including our small grants programme supporting UNISON members who are in financial difficulties and more.
Able to work to deadlines and under pressure, you will have a high standard of accuracy and be confident in using your own initiative.
You will enjoy being part of a small team where the focus is on ensuring UNISON members receive the highest possible standards of service and support and in accordance with our policies and the legal requirements on confidentiality.
How to apply
An application form can be obtained by visiting the website.To apply for this opportunity please download and complete the General application form (under “Documents”). See job description and person specification (under “Documents”)
Please note that only the General application form will be accepted.
Completed application forms must be received by no later than 5pm on Monday 8 December 2025
Interviews will take place on Monday 14 January 2026.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual, and transgender people to work with us.





