29 Data office administrator jobs in Cardiff

Advocacy is a powerful force for change. It allows individuals to have their voices heard and respected when decisions are being made about their health and social care. It raises awareness of people’s rights and entitlements and empowers people to advocate for themselves.

The Advocacy People is seeking a proactive, professional Finance Manager to join our Central Services team. You’ll play a key role in supporting our mission to put people at the heart of everything we do.

Why Join Us?

• Be part of a values-led, inclusive charity making a real difference to the people we work with.
• Flexible, home-based working with occasional travel and supportive colleagues.
• Opportunities for professional development and growth.
• A culture that values staff wellbeing, innovation, and amplifying voices.

About the Role

We are looking to recruit a permanent Finance Manager to join our busy finance team, working 30-37 hours per week, over a minimum of 4 days.

As Finance Manager, you will:-

• Provide day-to-day operational leadership of the finance team, including supervision, workload coordination, ongoing staff development and continuous improvement of processes and procedures.
• Act as the main link between the Finance Director and the Finance Team, translating strategic direction into clear, effective delivery.
• Lead month-end processes including the preparation of accurate and timely management accounts, maintaining strong balance sheet control and exercising sound judgement on complex financial issues.
• Oversee income, credit control, cashflow, short-term forecasting and the administration of the finance system, ensuring data integrity, high-quality management information and appropriate escalation of risks or pressures.
• Support audit preparation and liaise with external auditors as required.
• Work collaboratively with internal and external stakeholders to support financial understanding, compliance and the effective resolution of issues.
• Act as the first point of escalation for operational finance issues, escalating to the Finance Director as appropriate.

About You

We need you to bring:

• AAT Level 4 Qualification or significant equivalent finance experience in a similar role, with responsibility for management accounts, reconciliations and income monitoring.
• Experience coordinating month-end processes and working across multiple income streams, contracts or funding arrangements.
• A methodical, organised approach to prioritising work and managing competing deadlines.
• Strong analytical skills and sound professional judgement, with the ability to explain financial information clearly to non-finance colleagues, identify financial and organisational risk and escalate issues appropriately.
• Experience supervising, supporting and developing others within a finance setting, with a collaborative leadership style and a commitment to continuous improvement.
• Confidence using financial systems and Microsoft Excel at an intermediate to advanced level.
• A clear commitment to equality, diversity and inclusion and to the values of The Advocacy People.

The following attributes are also desirable:-

• Experience working in the voluntary or charitable sector, including knowledge of SORP accounting, year-end accounts and liaison with auditors.
• Experience working with local authority contracts or complex funding environments.
• Part-qualified or fully qualified accountant (CIMA, ACCA, ACA)

As this role is home based with occasional travel you will need to have access to use of public transport or own car. If using a car, you must have Class 1 or 2 Business Use on your car Insurance. Flexibility with working hours, a good mobile signal and broadband service are essential.

What happens next

If you’d like to know more, the full job description and information about how to apply can be found on our website.

Anyone joining our team is subject to The Advocacy People’s Safer Recruitment pre-appointment checks.  Applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK and new employee start dates will only be confirmed once other mandatory checks, including the appropriate DBS clearance and 2 satisfactory references, one of which will need to be from your most recent or current employer, have been received. 

Context and Background

The Public Engagement team is responsible for developing and delivering the strategy that will drive significant, long-term income growth by inspiring and engaging public audiences to support the work of the NSPCC.

This is achieved through integrated, audience-led, multi-channel marketing and fundraising activity, including individual giving, mass participation and public campaigns that generate sustainable funding aligned to the NSPCC's strategic priorities.

Alongside income generation, the team plays a vital role in increasing public understanding of abuse and neglect and building advocacy for children.

The team fosters a high-performing, results-driven culture that values collaboration, innovation and integration. By focusing on excellent supporter relationship management and purposeful engagement, it delivers long-term, sustainable impact to support the NSPCC's mission.

The Direct Fundraising team plays a critical role in acquiring and engaging supporters through face-to-face and telephone fundraising channels, ensuring activity is supporter-centred, compliant and aligned with best practice across the fundraising sector.

We are looking for an organised, proactive and collaborative individual to join the team and help deliver high-quality fundraising campaigns that generate sustainable income and positive supporter experiences.

Job purpose

Reporting to the Associate Head of Direct Fundraising, the Direct Fundraising Fundraiser will support the delivery, monitoring and optimisation of face-to-face and telephone fundraising activity that recruits and engages supporters across the UK.

The role will work closely with internal teams and external agency partners to ensure campaigns are delivered effectively, compliantly and in line with organisational objectives, while providing an excellent supporter experience and protecting the NSPCC's reputation.

Key responsibilities include:

• Support the planning, delivery and optimisation of face-to-face fundraising campaigns.
• Monitor campaign performance, income and expenditure, providing accurate reporting and insight to support decision making.
• Work closely with agency partners to ensure fundraising activity reflects NSPCC values, fundraising regulations and best practice.
• Support campaign compliance through activities such as mystery shopping, call listening and monitoring against agreed standards.
• Assist with supplier and campaign management processes, including campaign setup, purchase orders, invoices and budget tracking.
• Help develop and maintain effective processes, guidance and documentation to support campaign delivery and compliance.
• Work collaboratively with colleagues across Engagement and Fundraising, Supporter Experience, Finance, Compliance, Insight and other NSPCC teams to maximise supporter engagement and income.
• Maintain awareness of developments in the fundraising sector, including changes to legislation, regulation and best practice.
• Champion a supporter-centric approach in all aspects of campaign planning and delivery.

Key relationships – Internal

• Reporting to the Associate Head of Direct Fundraising.
• Member of the Direct Fundraising team within the Engagement Delivery, Public Engagement Directorate.
• Works closely with colleagues across Engagement and Fundraising, including Audience Strategy, Engagement Delivery, Supporter Experience, Insight and Digital Engagement teams.
• Collaborates with Finance and Compliance teams to support budget management, governance and regulatory compliance.
• Engages with colleagues across NSPCC services and functions to maximise opportunities for supporter engagement and income generation.

Key relationships – External

· Direct Fundraising agency partners delivering face-to-face and telephone fundraising programmes.

• External suppliers supporting campaign delivery, compliance monitoring and supporter engagement activity.
• Charity sector peers and professional networks to share learning and remain informed of sector developments and best practice.

Main duties and responsibilities

Campaign Delivery and Performance

• Support the planning and delivery of face-to-face fundraising campaigns in line with agreed objectives, budgets and timelines.
• Monitor campaign performance, income and key performance indicators, identifying trends, risks and opportunities.
• Produce accurate reporting and analysis to support campaign decision making and continuous improvement.
• Support campaign setup and implementation, working with internal teams and external partners to ensure successful delivery.

Compliance and Supporter Experience

• Help ensure fundraising activity complies with legislation, regulations, Codes of Fundraising Practice and NSPCC policies.
• Coordinate and undertake compliance monitoring activities, including mystery shopping, call listening and quality assurance reviews.
• Work with agency partners and internal stakeholders to identify and implement improvements arising from compliance reviews.
• Promote excellent supporter experiences across all fundraising activity and maintain a strong focus on safeguarding and ethical fundraising practices.

Supplier and Financial Management

• Build and maintain effective working relationships with agency partners and suppliers.
• Support financial administration processes, including purchase orders, invoice approvals and expenditure tracking.
• Assist with budget monitoring and reforecasting activity where required.
• Ensure accurate records and documentation are maintained.

Collaboration and Continuous Improvement

• Work collaboratively across teams to maximise fundraising performance, supporter engagement and organisational impact.
• Contribute to projects and initiatives that support wider Public Engagement objectives.
• Maintain knowledge of fundraising trends, innovations and sector developments, identifying opportunities to improve performance and supporter experience.
• Undertake other duties as required by the Associate Head of Direct Fundraising.

Responsibilities for all staff within the Engagement and Fundraising Directorate

• To actively participate in regular team and department meetings, contributing to discussions and decisions that support the NSPCC's strategic objectives.
• To behave at all times in a manner consistent with the NSPCC's values.
• To ensure data held within relevant systems is accurate, current and reliable.
• To maintain an awareness of own and others' Health and Safety and comply with NSPCC policies and procedures.
• To work in a manner that promotes equality, diversity, inclusion and belonging.
• To support a culture of continuous learning, collaboration and improvement.
• A commitment to safeguard and promote the welfare of children, young people and adults at risk.

Person Specification

1. Experience supporting the delivery of fundraising, marketing or supporter engagement campaigns, ideally within a charity or customer-focused environment.
2. Strong written and verbal communication skills, with the ability to present complex information clearly and appropriately for different audiences.
3. Ability to analyse and interpret data, identify trends and opportunities, and present findings in a clear and meaningful way.
4. Experience working with budgets, financial information and performance reporting, with strong numerical skills and attention to detail.
5. Highly organised with the ability to manage multiple priorities, meet deadlines and work effectively in a fast-paced environment.
6. Strong relationship management skills, with the ability to build productive working relationships with internal stakeholders, external suppliers and agency partners.
7. Experience using Microsoft Office applications, particularly Excel, alongside other business systems and databases.
8. Understanding of, or willingness to learn, fundraising regulations, compliance requirements and sector best practice.
9. Commitment to delivering excellent supporter experiences and protecting organisational reputation with a personal commitment to the NSPCC’s mission and values to do so.
10. Willingness to travel within the UK to support compliance monitoring activities, including mystery shopping and agency visits where required.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

The role

At Cruse, our strategy, sets out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement.

Working within the Fundraising Operations and Supporter Care Team and reporting to the Fundraising Operations and Supporter Care Manager, the Supporter Care and Data Officer will deliver excellent customer care to our supporters, responding to enquiries, and thanking supporters to help drive income and show them how valued they are to Cruse Bereavement Support. You’ll work with the fundraising CRM to ensure and maintain the quality of information available and support the Commercial Income Team (c25% of time) with administrative tasks.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if you application does not include both a CV and covering letter, your application may not be considered. 

The closing date for applications is 25 September 2026 with interviews taking place week commencing 5 October 2026. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that if you do not hear from us by 5 October 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:

Applicants in England and Wales: DBS Code of Practice

Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders’ Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

Shape the future of the UK’s dedicated Muslim Cancer Support Network by providing critical administrative support. Safeena was created to ensure no Muslim facing cancer feels alone.

As we grow from a volunteer‑led initiative into a professionally governed national organisation, we are recruiting an Administrator who will play a central role in supporting our Head of Transformation and strengthening the foundations of our charity.

Home‑based (UK) with occasional travel

This role is ideal for someone who is organised, proactive and passionate about health equity. You will be at the heart of Safeena’s transformation programme, helping build systems, processes and governance that enable our volunteers, community champions and befriending teams to support Muslims affected by cancer with dignity, compassion and culturally sensitive care.

Why this role matters

Safeena is delivering a major two‑year transformation programme focused on building organisational capacity, strengthening governance, developing a skilled volunteer workforce and expanding cancer awareness activity across mosques and Muslim communities. Your administrative leadership will help ensure Safeena becomes a credible, compliant and high‑performing national charity capable of reaching thousands.

About Safeena

Safeena provides faith‑informed emotional support, peer befriending, bereavement support, cancer literacy education, and culturally sensitive volunteer services. Our work is rooted in sincerity (ikhlas), accountability, service (khidma) and compassion, ensuring every individual receives care that respects their faith, culture and dignity.

Key Responsibilities

Inbox & Communication Management

• Manage and triage the Head of Transformation and Hello inboxes

• Draft responses, prioritise actions and maintain professional communication with partners and volunteers

Meetings & Coordination

• Organise meetings, workshops and community sessions

• Prepare agendas, papers and pre‑reads

• Take accurate minutes and maintain action logs

Documentation & Governance

• Format and proofread reports, papers and presentations

• Maintain project documentation and support governance processes

• Assist with board and steering group preparation

Project Administration

• Maintain project documentation

• Support reporting, monitoring and data collection

• Assist with onboarding and close‑down of project activities

General Administrative Duties

• Diary coordination, travel arrangements and basic financial admin

• Maintain confidentiality and uphold Safeena’s safeguarding standards

Person Specification

Essential

• Strong organisational and communication skills

• Experience managing inboxes, documentation and meeting coordination

• Proficiency in Microsoft Office

• Ability to work independently and handle sensitive information

Desirable

• Experience in healthcare, charity or transformation settings

• Understanding of culturally competent or faith‑informed support environments

Could you be the person who helps make brilliant fundraising happen behind the scenes?

Natasha’s Foundation, the food allergy charity, is looking for an experienced, highly organised and personable Fundraising & Supporter Care Coordinator to join our small and ambitious fundraising team.

We’re a passionate, energetic and friendly team, united by a determination to make a real difference. We work hard, move quickly and have big ambitions for a small charity – but we also really value the way we work together. Everyone brings something different, ideas are welcomed, people support one another and there’s a genuine sense of excitement about what we can achieve.

This is a varied role for someone who loves working with people, takes real pride in getting the detail right and is equally comfortable supporting a donor, working with data or helping a busy fundraising team stay one step ahead.

You’ll be at the heart of our fundraising operation: providing warm and thoughtful supporter care, supporting individual giving, helping us make the best use of our Beacon CRM, producing accurate fundraising and income information, and supporting proposals, reports, communications and fundraising resources.

We’re looking for someone who is warm, organised, numerate and confident with data, with excellent attention to detail and practical experience of using Beacon CRM. Just as importantly, we’re looking for someone who will enjoy being part of our team – someone positive, proactive and willing to get stuck in.

You’ll be joining Natasha’s Foundation at an exciting point in our journey. We are working to improve the lives of people with food allergy through education, campaigning and pioneering medical research, with one hugely ambitious goal: a future without food allergy.

If you enjoy making things work brilliantly, care about giving supporters a great experience and want to bring your skills and energy to a charity where your contribution will genuinely be noticed and valued, we’d love to hear from you.

20 hours per week | Home-based | £32,000–£34,000 FTE

At The National Lottery Community Fund (The Fund), we are driven by our strategy ‘It starts with community’ and its four community-led missions, as well as our commitment to tackling poverty, discrimination and disadvantage through an equity-based approach. 

This is an exciting opportunity to join the UK Portfolio at an ambitious moment of shaping the next phase of our strategy. We are looking for four Funding Officers (2x 12 month FTC, 1 x FTC until March 2027 and 1x FTC until July 2027) to join us and form part of a team of around 40 in total. 

The UK Portfolio supports the ambitions and potential of communities across the UK.  We focus on scaling projects with a UK-wide benefit, through significant investments and partnerships, which enable systems-level change for communities. Our funding is intended to complement the work of other country portfolios: England, Northern Ireland, Scotland and Wales. 

Our Funding Officers are at the core of what we do in the UK Portfolio as we continue to develop in response to our strategy. Our team is spread across the UK, and we're looking for people from a variety of locations within the UK. 

Our current work includes: 

• TheUK Fund: offers long term funding to support organisations to scale proven work and approaches against two main themes: connected communities and youth voice. Funded projects consistently focus on systems change, community power and voice. 

• Climate Action Fund: supports UK-wide ambitious, partnership-led approaches to climate and environmental challenges, bringing together organisations to deliver long-term change at scale.

• Working in partnership with others: Examples include Communities for Children, focused on tackling child poverty, Together for Families, supporting early intervention for children and families. We are also developing new areas of work that explore the opportunities and implications of emerging technologies including artificial intelligence. 

Role Expectations 

Funding officers help amazing things to happen in communities. They play a vital role in ensuring we provide excellent service to communities all over the UK.

You will support organisations through the grant making process and use your knowledge and experience to make evidence informed judgements. You’ll manage key relationships with grant holders, responding to their needs, providing advice and considered feedback and be willing to have challenging but constructive conversations. 

You’ll be a great team player and play an active role in ensuring the effective running of team meetings. 

As a Funding Officer you will:  

• Support enquirers, applicants and grant holders through our funding processes, assessing and managing a caseload of applications and grants of varying value and complexity. 
• Build and maintain relationships with stakeholders at different levels, including project visits and external events. 
• Produce and present clear reports which reflect sound judgement, sector knowledge and understanding of the Fund’s strategy, missions and policies 
• Identify, and manage risk, supporting organisations to deliver their projects and measure their impact. 
• Ensure our data is maintained, accurate and of high quality 
• Ensure  grant management and assessment contribute meaningfully to the Fund’s learning and impact.
• Demonstrate a commitment to, and ability to build understanding of the Fund’s ambition as an environmentally regenerative funder. 
• Contribute to projects including programme development, our equity based approach to funding, impact, continuous improvement and Fund wide initiatives. 

Skills & Requirements

You will use your critical thinking skills, curiosity, interest and understanding of our community-led missions to support and inform your approach to assessment and grant management. 

You’ll be joining a dynamic and welcoming geographically dispersed team, working with impactful and fascinating projects that are responding to and addressing a wide range of topics across the Fund’s four community-led missions.

We are looking for talented and proactive team players from a wide range of backgrounds, cultures and experiences who share our values and are passionate about making a difference through our funding.  

Whatever your background, the role would suit people who:  

• are passionate about achieving social change and have a strong commitment to equity, diversity and inclusion.
• have skills and experience in presentation and report writing and basic accounting and budget management.
• can apply their research, data gathering, insight and critical analysis skills to learn quickly about a range of themes and issues. 
• can absorb a wide range of information and evidence and present it to others in a clear and concise manner. 
• can work flexibly at pace and to tight deadlines, using their initiative to manage their time working comfortably with competing priorities and deadlines. 
• are adept at building and maintaining relationships with people from a range of backgrounds and experiences.
• are strong team players committed to sharing learning with their colleagues and the wider Fund to improve our processes and practices. 
• are comfortable working with an online and geographically dispersed team.
• are comfortable learning and working with different systems and data.

You’ll report to one of our Portfolio Managers and work with other Funding Officers across different areas of the team.

The role requires occasional (once a month) travel across the UK to observe and critically analyse the work of applicants and grant holders.  

Interview details:

• Date:  W/C 12/10/2026 

• Format: Online – MS Teams 

• Location: UK-Wide 

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester and Newcastle. 

For an informal discussion about the role, please contact us.

To ask any questions, please email us.

How to apply: 

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application. 

Essential Criteria: 

• Sector insight: Knowledge and understanding of the voluntary sector and communities across the UK and a well-developed appreciation of how they can respond to our strategy and missions.   

• Communication skills: Strong listening, written and verbal communication skills including report writing and with the ability to communicate complex ideas in an engaging and clear manner, tailored to different audiences.  

• Analytical skills: Ability to absorb a wide range of information and evidence to reach judgement-based recommendations with confidence, offering appropriate challenge and managing risk throughout the grant making lifecycle.  

• Organisational skills: Ability to plan and manage a caseload of assessments and grant management, balancing competing priorities and deadlines and demonstrating strong organisation and prioritisation skills.

• Relational skills: Ability to build and maintain effective, collaborative relationships with colleagues, customers and stakeholders.   

• Equity, Diversity and Inclusion: A strong understanding of our vision, our commitmentand our funding products - and the ability to apply this throughout the grant making lifecycle.  

Desirable Criteria: 

• Continuous improvement: A learning mindset and curiosity about our work with the ability to identify opportunities for learning and improvement across the team and wider directorate through proactive problem-solving and continuous improvement.  

• Data and finance: Ability to understand and assess data and financial information including business plans and accounts, and present this in an accessible way.  

Equity, Diversity and Inclusion 

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

The Voluntary Organisations Disability Group (VODG) is the leading membership body for voluntary sector organisations that support disabled people. Representing over 145 organisations across England and Wales, we bring together leaders, experts and partners to influence change, share learning and strengthen the sector. 

We're looking for an experienced and enthusiastic Events and Engagement Manager to lead the delivery of our growing programme of conferences, professional networks, member events, learning opportunities and stakeholder engagement activities. 

This is a varied and rewarding role at the heart of the organisation. You'll be responsible for creating exceptional experiences for members and delegates, coordinating high-profile events, supporting external engagement activity, managing key relationships and identifying new opportunities to increase member participation and value. You'll also use data, feedback and insight to continually improve our offer and help shape future engagement activity. 

We're looking for someone with strong event and project management experience, excellent organisational and communication skills, and the ability to build productive relationships with a wide range of stakeholders. You'll be equally comfortable managing the detail of event delivery and contributing to wider organisational objectives.

In return, you'll join a small, ambitious and supportive team committed to improving the lives of disabled people by supporting a strong and vibrant voluntary sector.

If you're passionate about bringing people together, creating engaging experiences and making a meaningful difference, we'd love to hear from you. 

We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible. If you require any reasonable adjustments to participate in the recruitment process, please contact us.

We are seeking a dynamic and highly motivated individual with excellent communication skills who will be a first point of contact with our membership network. 

You will proactively increase member engagement whilst nurturing existing relationships and demonstrating commitment to promoting the value of helplines. 

This role is supporting the Partnership and Engagement manager to deliver a sustainable membership and partnership model that keepspace in a constantly moving and diverse climate. 

You will be central in supporting HLP’s sustainability and will helpto progress continued growth and attract new and diverse collaborations. 

You will be regularly front facing with members and the wider public, so should be confident presenting on video as well as in person, and comfortable engaging a diverse range of stakeholders. 

The role is predominantly home-based with regular travel to meetings and events. 

We offer attractive staff benefits including 25 days’ annual leave rising with length of service, a company pension scheme, free life assurance and an employee assistance programme. HLP is committed to equality of opportunity. 

The role

The Project Officer will be responsible for the day-to-day delivery of our Council funded Adult Bereavement Service in Cornwall and the Isles of Scilly.This service aims to provide accessible, empathetic and effective support for adults affected by bereavement, particularly sudden or drug/alcohol-related deaths. The Project Officer will work collaboratively as part of the local and regional volunteer and staff team.

Remote in the UK (homebased) with travel within Cornwall. In practice, this means that there will be regular travel to community venues across Cornwall for service delivery and outreach events. The remaining work will be remote from home. We need to manage travel costs and working time within the project budget, so cannot recruit anyone living outside of Cornwall or West Devon

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.

The closing date for applications is the 18 September 2026 with interviews taking place week commencing 28 September 2026 via Teams.

Please be advised that if you do not hear from us by 28 September 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:

• Applicants in England and Wales: DBS Code of Practice

• Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email. 

We comply with all relevant data protection legislation and process your data fairly.

Your role

We are seeking a Finance & Operations Leader to lead Design for Good’s finance, operations and organisational effectiveness, combining strategic thinking with hands-on delivery.

Reporting directly to the Managing Director (MD), you will lead the organisation’s core finance, operational and enabling functions, ensuring we have the financial and operational infrastructure, people systems and governance frameworks needed to deliver our mission.

This is a hands-on senior leadership role, suited to someone who is both strategically minded and operationally confident — a collaborative leader who can lead suppliers, strengthen systems and financial processes, and take ownership of day-to-day operational delivery in a growing global charity.

Key Responsibilities

Financial leadership, planning and sustainability

● Support the MD in developing the annual organisational budget and take overall responsibility for financial performance, controls and processes.

● Work closely with the external accountants to ensure timely and accurate management accounts, annual accounts, financial reports, forecasts reporting for the MD, Board and Finance Committee.

● Take ownership of cash-flow forecasting, reserves management, financial planning and financial controls to support the organisation’s long-term financial sustainability.

● Ensure compliance with Charity Commission requirements, Companies House requirements (for any trading subsidiary) and charity SORP accounting standards.

● Lead the annual independent examination process and manage relationships with external auditors/examiners and other financial advisers.

● Oversee payroll, pensions, VAT returns and day-to-day financial administration, working closely with the external accounts team.

● Oversee restricted fund accounting, ensuring accurate tracking of grant expenditure, compliance with funder requirements and timely financial reporting.

Operations, systems and organisational effectiveness

● Lead and strengthen the organisation’s operational infrastructure, ensuring systems, processes and ways of working are effective, efficient and fit for purpose.

● Maintain an overall organisational plan, coordinating priorities, timelines and dependencies across the organisation.

● Identify and implement opportunities to improve organisational systems, operational processes and internal coordination to strengthen effectiveness and support sustainable growth.

● Oversee the day-to-day running of the organisation, including office management, IT systems, supplier contracts and operational compliance.

● Ensure the organisation’s IT and digital systems effectively support current and future organisational needs, including identifying and implementing opportunities for AI to improve efficiency and support organisational goals.

● Lead procurement and contract management, ensuring value for money, appropriate controls and effective supplier relationships.

● Lead financial and operational planning for key organisational activities, including the logistics and delivery of major events.

● Oversee joiner and leaver processes, ensuring a consistent, compliant and effective experience and that all required processes are correctly followed.

Governance, risk & compliance

● Lead the management, monitoring and reporting of the organisational risk register, ensuring key risks are actively managed and appropriately reported to the Board and relevant sub-committees.

● Ensure compliance with relevant legislation and regulatory requirements, including employment law, GDPR, health and safety and charity law.

● Act as the organisational lead for data protection, ensuring effective and compliant data protection practices across the organisation.

● Provide the Company Secretary function, including preparing Board papers and minutes, supporting the administration of the Finance and Risk Committees, and maintaining statutory registers and records.

● Work closely with the Chairs of the Finance and Risk Committees to support effective Board oversight of financial, operational and organisational risks.

● Ensure organisational policies are kept up to date, appropriately reviewed and approved by the Trustees.

Key Requirements

● Demonstrable experience in a senior finance and operations leadership role within a charity, not-for-profit, public or values-led organisation.

● Strong experience leading organisational operations and enabling functions, including finance, governance, compliance, IT and organisational infrastructure.

● Strong financial management experience, including budgeting, forecasting, management accounting, financial controls, audit processes and financial planning.

● Experience contributing to organisational strategy, operational planning and decision-making as part of a senior leadership team.

● Good understanding of governance, organisational risk management and regulatory compliance within a charity or not-for-profit environment.

● Experience working in a fast-paced environment, managing competing priorities, complexity and operational risk while maintaining a high standard of delivery.

Preferred Skills and qualifications

● At least 5 years’ experience in a managerial finance and/or operations role.

● Ability to operate confidently at both strategic and operational levels, balancing long-term organisational planning with hands-on delivery and problem-solving.

● Strong financial and analytical skills, with the ability to interpret, present and communicate financial information clearly to non-finance audiences, including Boards and senior leadership teams.

● Ability to influence, advise and support decision-making at senior leadership and Board level.

● Strong organisational and problem-solving skills, with the ability to strengthen systems, improve operational processes and enhance organisational effectiveness.

● Excellent interpersonal and relationship-building skills, with the ability to build trust and collaborate effectively across teams and with external stakeholders.

● Strong IT and digital systems skills, including experience with finance systems, CRM platforms and organisational technology tools.

● Ability to navigate complexity, manage organisational risk, exercise sound judgement and make sound decisions in a values-led environment.

● Excellent time-management and prioritisation skills, with the ability to manage multiple competing demands and deliver to deadlines.

Knowledge & Understanding

● Good understanding of charity finance, governance and regulatory compliance, including charity SORP and restricted and unrestricted fund management.

● Good understanding of people administration, employment legislation, organisational risk and operational compliance, including safeguarding responsibilities.

● Understanding of how financial management, operational infrastructure and people practices contribute to organisational effectiveness and the delivery of mission and impact.

The Institute of Physics (IOP) exists to help our lives, our society and our planet through promoting physics applications and supporting the people behind it.

Working alongside our members and leaders from across the physics community and beyond, we’ve identified three priorities that will shape our work over the next five years: Skills, Science and Society. These priorities sit at the heart of everything we do.

We’re proud of our ambitious and forward looking 2024 – 2029 strategy. You can find out more about our priorities and principles by clicking here.

We're currently looking for Nations Support Coordinators x 3 for Ireland / Northern Ireland, Scotland & Wales, offered on a permanent basis, to help us deliver our mission. Applicants will be need to be Ireland or Northern Ireland based. 

These are part positions based on 0.6 FTE (21 hours per week).

What’s it like working at the IOP?

The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

The Role

What will I be doing?

As Nations Support Coordinator, you will provide operational, governance and administrative support to help deliver the IOP's activities and priorities within your nation.

You will act as a key point of contact for volunteers, committee members, staff and external stakeholders, ensuring programmes and activities are delivered effectively and in line with organisational objectives and team and/or project plans. You'll specifically be responsible for a range of activities, including:

• Supporting the governance and effective operation of nation boards, committees and volunteer groups.
• Building and maintaining positive relationships with volunteers, committee officers and external stakeholders.
• Coordinating meetings, events, engagement activities and nation programmes.
• Providing financial administration support, including expense processing, monitoring expenditure and ensuring compliance with IOP procedures.
• Maintaining accurate records, reporting information and CRM data.
• Identifying and resolving operational issues, risks and challenges, escalating only where appropriate.
• Supporting continuous improvement of systems, processes and ways of working.
• Representing national priorities in relevant operational forums and contributing to cross-organisational initiatives.

Projects you may work on include:

• Delivery of volunteer-led engagement, education and outreach activities.
• Organisation and support of nation meetings, conferences and events.
• Governance reviews and committee effectiveness initiatives.
• Process improvement projects to enhance volunteer and stakeholder experience.
• Cross-organisational programmes supporting the delivery of IOP strategic priorities.

Who will I work with?

You’ll work closely with a range of colleagues and stakeholders, including:

• Nation and regional volunteers.
• Nation Board and committee members.
• Internal colleagues across Membership, Education, Policy and Engagement teams.
• Senior volunteer leaders and committee officers.
• External partners, stakeholders and suppliers.
• Members of the Membership Operational Impact Board and associated operational groups.

Ideally, we hope you’ll apply if you bring:

Essential:

• Significant experience supporting volunteers, committees and stakeholders within a membership body, learned society, charity or similar organisation.
• Strong organisational and project coordination skills with the ability to manage multiple priorities independently.
• Experience providing governance and administrative support to boards, committees or working groups.
• Excellent communication and relationship management skills, with the ability to influence and build trust with a wide range of stakeholders.
• Experience supporting events, engagement programmes or volunteer-led activities.
• Confidence using CRM systems, databases and Microsoft Office applications.
• Experience of financial administration, expense processing and maintaining accurate records.
• Strong problem-solving skills and the ability to exercise sound judgement with limited supervision.
• Commitment to inclusive working practices and collaborative team working.

Nice to have:

• Experience working within a scientific, educational or professional membership organisation.
• Knowledge of volunteer management good practice.
• Understanding of charity governance and compliance requirements.
• Experience contributing to process improvement or organisational change initiatives.
• Knowledge of the UK and Scotland science, education or professional body landscape.

At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

How will I be working?

We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be working remotely, with periodic in-person meetings around the island of Ireland, and occasional travel to London/elsewhere in the UK.

Days of working will be agreed in advance, but some flexibility will be required to suit events and colleagues’ schedules.

You will engage in regular in person collaboration with your team (as operationally appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.

As an organisation we meet in person once a quarter at our Head Office in Kings Cross, London. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. There’s never been a better time to join us, watch our film to find out more about the difference we make.

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role

Contract:Full-time, permanent (we are open to conversations about flexibility so please ask)

Location:Remote, with significant travel across all corners the UK and monthly visits to our London office

This is an exciting new opportunity in the Strategic Communications Team at the Foundation.

You’ll play a key role setting up and organising a varied programme of visits, to engage more people in our mission and ultimately help more people in England and Wales to say “I’m in a good place,” “My home is a good place to live,” and “My community is a good place to belong”.

Bringing strong organisational, relationship-building abilities and creativity, you’ll arrange visits for senior stakeholders – MPs, philanthropists, trustees, partners, and executives from Lloyds Banking Group, to community-led groups we’re funding and local areas driving systems change.

Through thoughtful engagement, you'll build lasting relationships and raise awareness of social issues, to ensure visits generate meaningful impact.

You will support colleagues and partners to maximise opportunities, follow up actions, and effectively generate and use content, stories, videos and images to tell powerful stories.

Importantly, you’ll ensure community-led organisations experience these visits as supportive and beneficial, and that their voices are centred in all that occurs and follows, aligning with our mission to foster community-led change.

About You

You are highly organised, with experience coordinating events, or visits involving

multiple stakeholders. 

Alongside strong communication skills, with an understanding of how to apply

organisational narratives to local activity, you’ll have the ability to balance competing priorities.

You will bring experience partnering across teams and directorates along with excellent

relational skills to build trust and rapport with internal and external stakeholders.

How to Apply 

Please click ‘Apply for this job’ to be redirected to the application form. 

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Monday 21 September 2026, 12 noon

First Interviews:  Tuesday 29 September 2026 (online)

Second Interviews:  Tuesday 6 October 2026 (in person – London Office)

#Visits And Communications Officer #Visits Officer #Communications Officer #Visits Coordinator #Communications Coordinator #Visits And Communications

The role is to provide support to the Operations Manager and wider organisation, ensuring the delivery of IRCM’s strategy, mission and values. This is a varied hands-on primarily home-based role working across all aspects of the organisation's activities. 

The Operations Co-ordinator will support the smooth day to day running of the organisation ensuring key tasks such as applications to the register and concerns raised are dealt with in a timely manner. The role will also support improvements to policies, procedures and processes in line with the Professional Standards Authority’sAccredited Register Scheme to which IRCM will be applying.  

Main duties

·Working within agreed structures carrying out tasks delegated by the Operations Manager in accordance with the organisation’s policies and under their direction.

·Monitoring and responding to emails in the general mailbox.

·Ensuring applications and renewals are processed in a timely manner and at a minimum in line with the organisation’s policies; completing administrative checks and responding to queries on the portal.

·Providing administrative support for fitness to practise and professional conduct processes.

·Supporting the Board, Committees, Panels and other groups, preparing draft agendas, arranging meetings, coordinating and preparing papers, producing minutes and monitoring and chasing actions.

·Assisting with the preparation of marketing and promotional material, coordinating promotional materials and deliveries for in person events and supporting its representation at relevant sector events (this role requires occasional attendance at events - circa 6 per year).

·Preparing updates and sending to IRCM’s mailing lists (MailerLite), uploading on its website (Wordpress) and social media (LinkedIn and X). 

·Preparing internal communications for representatives.

·Maintaining the document library and monitoring review dates. Ensuring the organisation’s policies, procedures and processes and supporting documents are up to date, fit for purpose and meet the requirements of the Professional Standards Authority seeking appropriate sign off for any amendments in line with IRCM processes.

·Supporting organisational record keeping, including administration of invoices and expense claims.

·Administrative updates to Microsoft 365 and SharePoint sites.

·Providing administrative support for other organisational activities.

The postholder is expected to be flexible and reasonable in carrying out additional commensurate duties, as required from time to time.

Anticipated workload

This a part-time UK home-based flexible role equivalent to 3 days per week (22.5 hours). Equipment will be provided. The working pattern is flexible around meetings which are typically held between 10am and 3pm but it requires most of the work to be carried out between 9am and 5.30pm Monday to Friday. The post holder may work flexibly but this will need to be spread over a minimum of 4 days between Monday and Friday. 

The role is primarily remote with most meetings taking place online.However, the postholder will need to attend some in person events or meetings around the UK and this may involve occasional overnight travel. This is unlikely to exceed 6 per year and advance notice will be provided of these.

Knowledge, skills and experience

Essential

·Strong administrative and organisational skills, with the ability to manage multiple tasks and competing priorities.

·Excellent written and verbal communication skills, including drafting correspondence, agendas, minutes, and updates for a range of audiences.

·Ability to organise and support meetings, including agenda preparation, paper coordination, minute taking, and action tracking.

·High level of accuracy and attention to detail when processing applications, records, and documentation.

·Proficiency in Microsoft 365 applications, including Outlook, Word, Excel, Teams, and SharePoint.

·Experience of managing shared inboxes and responding professionally to enquiries.

·Experience of working in a practical hands-on role in a small team with a broad remit.

·A proven track record of sound judgement and effective decision-making working in ways which ensure accountability and transparency. 

·A strong and active commitment to equality, diversity and inclusion. 

·Understanding of data protection, confidentiality, and information governance principles.

·Ability to build positive working relationships with colleagues, Board members, Committee and Panel members, and external stakeholders.

·Strong time management skills and the ability to work independently within agreed procedures and deadlines.

Desirable

·Experience as an Operations Coordinator or equivalent supporting an operations, project or business team.

·Experience working within a professional membership body, regulator, case management, health or social care organisation, charity and/or not-for-profit organisation.

·Experience of maintaining databases and records, ensuring data quality and confidentiality.

·Experience supporting governance functions, including Boards, Committees, Panels, or disciplinary/professional conduct processes.

·Experience creating and scheduling content for social media platforms such as LinkedIn and X (Twitter).

·Experience of maintaining policies, procedures, and document control systems.

·Experience of designing promotional material.

·Experience coordinating logistics and materials for events, conferences, or exhibitions.

·Familiarity with registration, accreditation, membership, or application-processing systems.

·An understanding of fitness to practise, professional standards, or regulatory frameworks.

·Knowledge of MailerLite and Wordpress.

The role

Lead the growth and delivery of Cruse's External Training & Consultancy programme, combining business development, customer relationship management, and delivery oversight to make Cruse the leading provider of bereavement training in England, Wales and Northern Ireland.

You will be responsible for managing our external training programme. The programme has been delivering high-quality grief and bereavement training to over 370 external organisations and thousands of individuals for the past ten years. This role will be responsible for sourcing, planning and managing customer engagements, and ensuring Cruse is the leading training provider for loss and bereavement in England, Wales and Northern Ireland.

You will be responsible for developing a sales and marketing strategy, targeting relevant organisations and selling our training products. You will be overseeing the organisation of training sessions and then handing over to one of our trainers to deliver the sessions, providing support where needed, monitoring and acting on feedback, and always ensuring a consistently high standard of customer service.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.  Please note that if your application does not include both a CV and covering letter, it may not be considered.

The closing date for applications is 16 September 2026 with interview taking place week commencing the 28th September 2026. We reserve the right to close the advert early as suitable candidates apply.

Please be advised that if you do not hear from us by 28 September 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.