Data office administrator jobs in Leicester
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Join a small global team where you'll organise and oversee our UK-based coaching and leadership programmes for education and non-profit leaders. From responding to new enquiries, launching programmes and setting up online learning journeys, to building trusted relationships with senior stakeholders, you'll need to be hands-on and able to prioritise across multiple workstreams. In return, you'll get genuine variety and ownership of your work, a friendly and supportive team, and opportunities to work with new digital tools and platforms and help us pioneer AI-powered ways of working from the ground up.
About BTS Spark
BTS Spark is the social impact and education practice of BTS, a global professional services firm which specialises in supporting organisations to develop their leaders and build the people capabilities to deliver effectively on their strategies. Our mission at BTS Spark is bring that expertise to help education and non-profit leaders do their best work, building stronger organisations and a better world.
We provide expert 1:1 leadership coaching, powerful group experiences and bespoke team and organisational development programmes, all designed to enable profound and highly impactful learning. To date we have worked primarily with schools, colleges and multi-academy trusts, but we are now actively seeking to grow our work within higher education and the non-profit sector. Whilst most of the work delivered by our UK hub is with UK-based organisations, we also deliver programmes elsewhere in Europe and manage several international programmes.
Our UK core team is small — just our Director and our Programme Manager — supported by wider BTS colleagues, our global BTS Spark team and a network of 30+ UK-based coaches and facilitators.
Job Description
Working closely with our UK Director, but with a significant degree of independence, you'll support almost every part of our UK operations:
- Plan and enable smooth programme delivery — allocating coaches and facilitators, scheduling group sessions, and managing logistics for face-to-face events
- Set up and launch coaching and leadership programmes on our digital platforms, and use Claude and other AI tools to speed up routine tasks like data entry, reporting and client updates
- Act as a trusted first point of contact for clients, managing relationships, delivering briefings and platform demos, and preparing data-led impact reports
- Handle new enquiries, follow through with quotations and information, and support business development and proposal writing with the Director
- Help grow our profile — co-ordinating social media content (particularly LinkedIn), updating our website, building landing pages, and supporting our alumni and marketing campaigns
- Forecast income, keep our financial systems up to date, and manage letters of engagement, purchase orders and invoicing requests.
- Provide occasional live support for virtual workshops, and executive assistant support to the Director
The balance of your week will shift through the year, with programme launches taking priority at times and more space for development work during school holidays. A key priority is to make full use of our AI capability (especially Claude) to speed up our processes and free up more time for the relationship-building and engagement work that matters most. This is something we’ll support you to build into your working practice from day one.
We're looking for candidates with the following attributes:
Essential:
- A strong, sustained track record in programme planning and project/operations management
- Confidence managing relationships with senior education and non-profit leaders, with excellent, professional customer service skills
- Excellent written communication and proof-reading skills, with sharp attention to detail
- Strong organisational skills and the ability to prioritise across multiple workstreams
- A proactive, can-do attitude and comfort working independently
- Strong financial literacy and experience with CRM/database systems (e.g. Salesforce, Hubspot)
- Enthusiasm for digital tools and AI assistants, and intermediate Microsoft Office skills
- Flexibility for occasional calls outside business hours with North America and Australia-based colleagues
Desirable:
- Experience working in or closely with the education sector
- University graduate-level education
Benefits
- 25 days' annual leave, plus bank holidays and a Christmas–New Year office closure
- 5% matched pension and life insurance
- Private medical insurance
- Free access to a wellness coach and healthcare app (video GP appointments, mental health and nutritional consultations)
- Cycle to work scheme
See attached job description for further details.
Application Process
Please apply with an up-to-date CV and a supporting statement (max. 2 sides) showing how you meet the knowledge, skills and experience above. Applications without a supporting statement will not be considered.
We review applications on a rolling basis, so please apply as soon as you can. The closing date for applications is 12 noon on Tuesday 1st September.
Initial interviews for shortlisted candidates will be held on a rolling basis until 4th September.
Final interviews will be held in London at the BTS Offices on 10th and 11th September.
Note that applications without a covering letter will not be considered.
Our mission is to help education, public sector and non-profit leaders do their best work, building stronger organisations and a better world.
The client requests no contact from agencies or media sales.
You will be one of the key points of contact for World Physiotherapy membership. The position is instrumental in assisting the smooth running of World Physiotherapy membership services and supporting the work of the membership manager, the regional executive committees, member organisations, and other staff across the full range of functions.
You will use your experience, initiative, confidence, project and organisational skills to provide business support across the organisation and its activities. These include the membership function requirements of the organisation, project support, operational logistics, member services and education activities. This will require liaising with staff, member organisations, board/committee members, and external stakeholders.
You will love working for a growing, values-driven organisation where you can use your skills to support the organisation’s business as usual activities as well as strategic projects working at all levels in the organisation and with key stakeholders.
You thrive in a dynamic, international team where you can implement systems and processes for effective and efficient operations, as well as bring your ideas to specific projects.
Duties and key responsibilities
Operational support
- Liaising with member organisations, regions, specialty groups and networks as required by the membership manager and other staff.
- Technical and logistical support across all operations for any meetings and webinars.
- Work with relevant staff to ensure that activities are set up on Teamwork® (project management software) and support their ongoing management.
- Ensure the CRM (Salesforce) is updated with relevant organisational and individual contacts and interactions.
- Management of membership queries
Administrative support to the membership manager, regional executive committees and specialty groups, and those representing World Physiotherapy on defined activities or events
- Scheduling of all regional executive committee meetings and supporting other meetings and webinars both via teleconference and face-to-face.
- Drafting forms and surveys using Microsoft Forms and SurveyMonkey
- Other project areas: work with the membership manager to carry out activity analysis
- Provide day-to-day administrative support for World Physiotherapy’s membership activities and services.
- Assess ways to improve project management and outcomes.
- Provide general project support and carry out any other tasks requested by the manager.
Person specification
The membership support officer must have experience in project support and organisational administration. They must be highly organised, self-motivated and able to demonstrate initiative in managing complex and competing demands from different sources.
It is expected that the individual will ideally have a good first degree, or relevant experience gained across a range of comparable settings, preferably with additional experience or qualifications in project management and/or business administration. Experience of working with senior staff and committees is essential.
The individual must have a legal right to work in the UK.
Attributes
Essential:
- advanced computer literacy skills and competency with Word, Excel, Outlook, PowerPoint, SharePoint, Surveymonkey, Salesforce, Teams, and Zoom.
- strong communication skills (in a cross cultural/professional environment)
- the ability to multi-task, prioritise and manage own workloads
- cultural awareness and sensitivity
- tact and discretion for dealing with confidential information
It is expected that the person appointed will have:
- a minimum of two years in a relevant work environment
- demonstrable ability to organise and prioritise own workload effectively
- experience of meeting planning including webinars
- experience gained working with teams and individuals across time zones internationally
- delivered a variety of business support and office services
- an efficient and well organised working style
Desirable:
- understanding of the physiotherapy profession
- ability to speak an additional language such as French, Spanish, Portuguese or Arabic
Candidates with relevant experience who meet the above attributes will be invited for an initial interview, which may be followed by a technical interview and skills test.
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
Contract: 8-month fixed term
Hours: 20 per week (flexible across the week)
Location: Remote or hybrid working at our head office in Aldgate, London (depending on preference)
Annual leave: 33 days (plus eight bank holidays)
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- life assurance cover at 3 x annual salary
- health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
Dementia UK’s Mass Participation team is growing! We are looking for a Challenge Events Assistant to join us for an 8-month fixed term contract to support the delivery of additional own place runners as a result of the 2027 Double TCS London Marathon.
Working closely with our Challenge Events Executives and Assistants, you will primarily support the day-to-day delivery of our London Marathon activity. You’ll be a key point of contact for supporters, communicating regularly by phone, email and SMS, providing excellent stewardship and helping with the administration and logistics of the 2027 Double TCS London Marathon. You’ll also support with activity across the wider Challenge Events program.
Whilst the Mass Participation team come to our head office in Aldgate, London twice a week, we have flexible working arrangements for this role, so you can choose to be remote or hybrid. Some flexibility will be needed to travel to the office nearer the time of the 2027 London Marathon and to attend the event to support event logistics.
We are looking for you to be organised, enthusiastic and detail-focused, and have strong administrative and customer service skills. You’ll be confident communicating by phone, email and SMS, comfortable working with databases and data, and able to prioritise a varied workload. Previous experience in an administrative or fundraising environment would be an advantage, but most importantly, you’ll bring a collaborative approach and willingness to learn.
If you would like to be part of a collaborative team delivering an exciting year of challenge events and have the opportunity to develop your fundraising and supporter stewardship experience, whilst helping our supporters make a difference for families affected by dementia, then apply now.
This role is subject to a Basic DBS check.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident employer. If you would like support to make an application or to tell us you are applying under the Disability Confident scheme.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
We expect this role to attract high interest and may close it before the advertised closing date. To avoid disappointment, we recommend submitting an application at your earliest opportunity.
The client requests no contact from agencies or media sales.
About This Job
Are you passionate about shaping modern digital platforms and delivering secure and reliable services at scale? As the M365 Support Engineer within Cadet Digital Services, you will play a role in designing, developing and improving the CadetNET Microsoft 365 environment that supports tens of thousands of cadets and volunteers across the United Kingdom.
You will work under the direction of the M365 Engineering Lead, the post holder implements and supports the platform configuration set by the Lead, carries out root-cause analysis, and helps maintain the ongoing health of the services that underpin CadetNET.
If you enjoy leading technical teams, solving complex challenges and delivering a robust cloud platform that enables real collaboration, this role offers an exciting opportunity to influence the future of digital services across the Cadet Forces.
Essential Skills
· Demonstrable third-line experience administering and supporting M365 (SharePoint, Teams, Exchange, OneDrive) in a production environment.
· Working knowledge of Microsoft Entra ID, MFA and Conditional Access, and the ability to diagnose sign-in issues.
· Hands-on experience of Mobile Device Management (MDM): device enrolment, compliance and configuration (e.g. Intune).
· Hands-on experience of PowerShell scripting and automation for M365 and Entra administration.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Discretionary additional privilege leave, usually making up the following:
- Maundy Thursday - 1 day
- Following the August bank holiday – 2 days
- Christmas closedown – 6 days
o An additional five days of paid volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Wednesday 2nd September 2026.
Interviews will be held in person during the week commencing 21st September 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are looking for a skilled and proactive Data Management Officer to join the charity’s Data and Insights Function. You will be joining the charity at a time of significant opportunity as we continue to strengthen our approach to data, insight and supporter engagement.
The Data Management Officer will mainly be responsible for managing and developing our Customer Relationship Management (CRM) system and supporter data. This is an exciting opportunity for an experienced CRM and data professional who enjoys hands-on responsibility for systems, process improvement and data management, and enabling colleagues to deliver exceptional fundraising, marketing and supporter engagement activity. Working closely with teams across the charity, you will ensure our CRM remains effective, compliant and fit for purpose while helping us better understand and engage our supporters. Your work will directly contribute to our ability to raise funds and support our life-saving mission.
This role can be offered on a fully remote basis, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
-
Proven experience managing CRM systems in a charity or fundraising context and being comfortable working with large datasets.
-
Experience with data segmentation, ETL processes, transformation and import / export processes.
-
Strong understanding of data protection legislation (e.g. GDPR).
-
Understanding of Gift Aid regulations and charity fundraising compliance.
-
Confident using query tools and an understanding of query-based data extraction.
-
Strong IT skills with competency using the MS Office suite and Excel in particular.
-
Strong interpersonal skills with the ability to work collaboratively across teams and support non-technical colleagues.
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Ability to analyse and translate data into clear findings for campaigns and reporting, including donor value analysis.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 4 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
Selection Process
Interviews will take place at our base at Perth Airport in Scone, or remotely, during the weeks commencing the 24th or 31st August 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 16th August 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Are you a curious and analytical individual, who has a great eye for detail? This role is a brilliant opportunity to learn how a charity operates. Wycliffe Bible Translators is one of the most exciting Christian charities to work for. We are a dynamic organisation with a big vision – a world where everyone can know Jesus through the Bible. You will join an operational team that provides essential support—delivering a real impact for our fundraising colleagues, our supporters, and our overall mission.
Salary: £26,000 - £29,000 + benefits
Location: Home based or the option of a desk at our Oxford office.
Terms of Appointment: Full-time (37.5 hours per week). Permanent.
Closing date: Thursday 27 August at 9am
Interview date: Interviews will be held in Oxford on Thursday 10 September
Benefits:
- 33 days’ annual leave, including bank holidays (pro-rata)
- Employer pension contributions up to 7.5%
- Fully employer-funded life assurance
- 24/7 employee assistance programme
- Tax-free home-working allowance
- Family-friendly employer
- Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
- Hot-desking facility at Oxford office
- Fully paid-for professional development opportunities
Key responsibilities:
- Producing data to ensure our mailings go to the right people on time
- Communicating data to inform decision making
- Data quality and database management
- Salesforce Development & support
It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.
To apply, visit our careers site and complete the short online application, attaching your CV and a covering letter (no more than two pages) summarising why you’re applying, how you meet the person specification, and telling us about your personal Christian journey and church involvement.
A world where everyone can know Jesus through the Bible
The client requests no contact from agencies or media sales.
Data Control Manager | Fully Remote | £35,000 pa | Immediate Start
Ready to take ownership of data, lead a team, and make a real impact from day one?
We're recruiting on behalf of a well-established national organisation for an experienced Data Control Manager to join their team on a 6 to 9 month fixed-term contract, with a strong possibility of becoming permanent for the right person.
This is a fully remote role with an immediate start, offering the chance to lead data administration, reporting, and process improvement across multiple contracts in a fast-paced, purpose-driven environment.
What's on offer?
- £35,000 per annum
- Fully remote working
- Immediate start
- 6 to 9 month FTC with genuine permanent potential
- Opportunity to lead an administration and data team
- Varied, autonomous role with real responsibility
The Role
You'll be responsible for ensuring data quality, managing reporting deadlines, overseeing administrative processes, and leading a team to deliver accurate, timely information to internal stakeholders and external commissioners.
You'll also play a key role in improving systems, auditing data, producing KPI reports, and ensuring compliance with information governance and quality standards.
We're looking for someone with:
- Strong experience managing large datasets and producing meaningful reports
- Previous experience leading or supervising administration or data teams
- Advanced Microsoft Excel skills and confidence with Microsoft Office
- Experience using CRM, case management or healthcare databases (experience with systems such as SystmOne, C-Nomis, Nebula, DET, DAMs or similar would be highly advantageous)
- Excellent attention to detail and organisational skills
- The ability to prioritise multiple deadlines while maintaining exceptional accuracy
- Strong communication skills and a proactive approach to problem solving
You'll stand out if you have:
- Experience with Power BI and DAX
- A background in healthcare, probation, public sector or commissioned services
- Experience implementing or improving administrative systems and processes
If you're an organised data professional who enjoys leading people, improving processes, and delivering high-quality reporting, we'd love to hear from you.
Apply online today for immediate consideration. Interviews will be arranged as suitable applications are received, and the successful candidate will be available to start as soon as possible.
Job Title: Administrator & Bookkeeper
Location: Home-based with travel and occasional overnight stays
Hours: 35 Hours per week (Typically Mon-Fri, 9am-5pm)
About Us:
Established in 1985, the Association of Dogs and Cats Homes (ADCH) is the leading representative charity for dog and cat rescue and rehoming organisations across the UK, Ireland, Isle of Man, and the Channel Islands. ADCH promotes the safeguarding of welfare standards for dogs and cats needing new homes and supports those working and volunteering in the sector
At the heart of ADCH is a strong collaborative ethos. With over 160 member organisations, all of which are registered charities, we unite organisations of all sizes – large and small; embracing over 50,000 staff and volunteers, all dedicated to working together for Dogs and Cats. A key part of this ethos is the peer network ADCH nurtures, where members connect, exchange ideas, share knowledge and resources, and offer mutual support. Through this network, organisations are able to address common challenges, collaborate on solutions, and strengthen their collective impact on animal welfare.
Who We Are Looking For:
We are looking for an organised and proactive Administrator & Bookkeeper to join our small, collaborative team. This is a varied role at the heart of the organisation, providing pragmatic administrative support across membership services, communications, finance, governance and events.
You'll be confident managing multiple priorities, maintaining accurate records and using a range of digital systems. From supporting our members and maintaining our CRM to producing communications, updating website content and assisting with day-to-day bookkeeping, you'll play an important role in helping ADCH deliver an efficient and professional service.
As part of a small team, you'll need to be adaptable, self-motivated and happy to take ownership of your work while supporting colleagues across a wide range of activities. You'll be equally comfortable working independently from home and collaborating with the team, with travel across the UK and occasional overnight stays required.
Person Specification
- Essential
- Experience providing administrative support within a busy team.
- Strong IT skills, including Microsoft Office, Microsoft Teams, Canva and database systems.
- Experience of bookkeeping and using accounting software (e.g. QuickBooks, Xero, Sage or similar).
- Experience of creating social media content for an organisation.
- Experience of updating website content using systems such as WordPress or Similar.
- Excellent organisational skills and attention to detail, with the ability to prioritise workload, work independently and use initiative.
- Excellent communication, customer service and interpersonal skills.
Desirable
It would also be great (but not essential) if you had:
- Experience of working in the charity sector and/or a membership organisation.
- Experience supporting or coordinating events
- Experience of supporting committees or governance meetings.
- Experience of working remotely.
How to apply
If you're an organised administrator with excellent attention to detail, strong IT skills and a positive, flexible approach, we'd love to hear from you. This is a 12-month fixed-term position, with the potential for extension subject to funding.
Closing Date: Sunday, 16th August 2026
Interviews: Monday, 24th August 2026 Online
As a small charity with limited resources, we regret that we are unable to respond to every application or provide individual feedback to unsuccessful candidates. If you do not hear from us within five working days of the closing date, please assume that your application has not been successful on this occasion.
Please note that we reserve the right to close this vacancy early if we receive a high volume of applications.
Further details about the role, including key responsibilities and criteria, can be found in the job description. Please ensure you review this carefully before beginning your application.
The client requests no contact from agencies or media sales.
Job Purpose
Sequence ME & Long Covid is one of the most ambitious whole-genome sequencing studies ever undertaken into ME and Long Covid, co-led by Action for ME. Building on the success of DecodeME, this proposed £20 million study will use large-scale, long-read whole-genome sequencing to analyse the entire genetic code of 9,000 people with ME and 9,000 people with Long Covid - making it the world's largest 'long-read' whole-genome sequencing study of any disease.
Current funding supports project mobilisation, partnership development, and the development of the Long Covid arm of the study, including agreeing case definitions and gathering expressions of interest from people with Long Covid. Phase 2 has recently been confirmed, backed by £4.75m from the UK government and a further £174,414 from the WE&ME Foundation, and will focus on sequencing 6,000 ME/CFS samples previously collected through DecodeME using Oxford Nanopore's long-read sequencing technology, running alongside Phase 1.
You will play a pivotal role supporting the Sequence ME & Long Covid project in several different ways. Working closely with the project's management team and other team members, you will help ensure the smooth day-to-day running of this landmark study, providing administrative support to the various people and partners involved in delivering it.
As a self-starter, you will manage a range of tasks including meeting scheduling, taking meeting minutes, preparing governance documents, event administration, and broader project support - no two days will be the same.
You will need to maintain a high level of confidentiality at all times, particularly when supporting governance meetings and handling sensitive project documentation.
As a team player, you will provide comprehensive, confidential and organised administrative support, developing a deep understanding of the project and building strong, effective working relationships with colleagues, researchers and external partners.
Remote working at home can be challenging for some and works incredibly well for others. You will need to be able to work independently, use your own initiative, and remain proactive in maintaining good levels of communication with colleagues.
Key Duties
- Help monitor inboxes and respond to routine project enquiries in a timely and sensitive manner, escalating more complex matters as appropriate
- Assist the project's management team and other team members with meeting scheduling and diary coordination
- Take accurate minutes at project, management and other project-related meetings, and follow up and track resulting actions to completion
- Prepare, format and proof-read governance documents and papers
- Maintain and update project databases including the Teams channel, ensuring documents are saved correctly, other management information/recording systems to ensure accurate and timely record-keeping. Help with the tracking of expressions of interest from potential study participants.
- Provide administrative support for project events - from planning and logistics through to on-the-day support
- Help prepare presentations, slide decks and briefing materials for internal meetings, funders, partners and participant-facing communications
- Support the drafting, formatting and coordination of project communications, such as updates for partners, funders or the wider ME and Long Covid community
- Support coordination between internal teams and external partners, including research and funding partners
- Maintain project files and documentation in line with agreed communication operating procedures with internal and external partners ensuring information is well organised, up to date and easy for the team to access
- Maintain confidentiality at all times and in line with relevant policies and procedures, ensuring compliance with GDPR and that all data consent processes have been followed in relation to data protection
- Positively promote the work of the Sequence ME & Long Covid project and Action for ME at all times
- Undertake any other reasonable activity in line with the responsibilities of the post, as requested by the CEO, Business Development & Partnerships Manager, Senior Research Manager or the project's Management Team
Person Specification
Essential skills and experience
- Organisational skills - Highly organised with the ability to manage multiple tasks across a fast-moving research project, with attention to detail and accuracy maintained under pressure
- Communication - Excellent verbal and written communication skills, with the ability to interact effectively with diverse audiences including researchers, funders and people affected by ME and Long Covid
- IT literacy - Proficient with common office software, including Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint), and able to quickly learn relevant project management, database or communications systems as needed
- Problem-solving - A creative and solution-focused mindset to address challenges and find innovative ways to improve processes
- Adaptability - Capable of managing changing priorities, working flexibly, and adapting to the needs of a fast-paced, ambitious research programme
- Initiative - A proactive approach, with the ability to work independently and take initiative, while also following clear instructions when given
- Teamwork - A collaborative team player with a proven ability to work effectively as part of a team, including a remote-working team spanning multiple partners and stakeholders
- Interest in the sector - A genuine interest in health research, the Third Sector, and a desire to take action to improve the lives of people with ME and Long Covid
- Experience - Demonstrable ability to be an effective administrator, ideally within a charity, research, or project environment. Experience supporting governance processes, events, or communications would be an advantage but is not essential
Desirable skills and experience
- Experience providing administrative support for scientific or research-related projects
- Experience writing and communicating with non-specialist or general audiences
Please note, the salary of £24,642.09 FTE per year pro rata is based on a 35-hour week.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Creu Cymru is seeking a highly organised and proactive Access Scheme Administrator to support the effective delivery and development of the access scheme (currently known as hynt). Hynt is a national access scheme that works with theatres and arts centres across Wales to improve access for Deaf, disabled, and neurodiverse people.
The Access Scheme Administrator plays a key role in supporting both the operational and communications aspects of the project. Working closely with the Access Scheme Project Manager, the post-holder will be responsible for liaising with member venues and cardholders, updating systems and platforms, and coordinating marketing and communications.
This is a people-focused and detail-oriented role, perfect for someone who is passionate about accessibility in the arts and skilled in communication and administration.
ABOUT HYNT
Hynt is an Arts Council of Wales initiative managed by Creu Cymru. It ensures a consistent, accessible ticketing offer for individuals with specific access requirements at theatres and arts centres across Wales. The scheme provides a membership card that entitles holders to a complimentary companion ticket.
In 2026, the scheme will transition into a UK and Ireland wide scheme.
ABOUT CREU CYMRU
Creu Cymru champions Wales’ vibrant sector of performing arts; connecting people, audiences and communities.
Our membership forms a collaborative network; with a strengthened and unified voice that we project and advocate on behalf of to public governing bodies, ensuring vital industry representation and influencing positive change.
Creu Cymru supports venues, companies and individuals in progressive growth strategies. Our Go&See opportunities, specialist training and toolkit resources develop the collective skills and experience of our creative workforces. This ensures that programming across the sector continues to evolve with a focus on equality, relevance and inclusion for new and diverse audiences.
Key Responsibilities
Member and Audience Support
- Act as the first point of contact for the access scheme enquiries, providing timely and accurate information to existing and potential applicants, venues, and partners.
- Provide responsive and empathetic support to subscribers and members.
- Manage and help resolve member queries, including customer service issues and complaints.
- Keep members informed about relevant updates, training opportunities, and developments
- Support the transition of members and subscribers to the UK and Ireland National Access Scheme.
- Work with the Project Manager on bilingual customer service training to be regularly implemented for subscriber personnel.
Marketing and Communications
- Manage social media accounts and schedule regular content updates, including an All In social media account for Wales with bilingual posts.
- Coordinate and maintain up-to-date content on the website.
- Assist with translation and data entry on the All In website and translation for all social media posts.
- Support member venues in uploading and updating "What’s On" listings. Assist with creating a process ensuring consistent bilingual content, translation and spot checking.
- Oversee the production and distribution of marketing materials.
- Support the All In central marketing team with scoping digital dual language capabilities and a separate mailing list for Wales.
- Be the Welsh language contact for the All In gateway in Wales to enable subscriber profiles and subscriber gateway queries to be answered in Wales, with support from the Project Manager.
Event Support
- Support the planning and delivery of the annual Symposium, including managing event ticketing and attendee communication.
- Assist the Project Manager in delivering other access scheme events or activities as needed.
Systems and Administration
- Update and maintain the CRM system with accurate records of subscribers, members, and activity.
- Provide administrative support to the Access Scheme Project Manager as required
- Liaise with project partners and stakeholders as part of project delivery.
Person Specification
Essential:
- Lived experience of disability is highly desirable, as well as a strong commitment to accessibility and inclusion.
- Strong administrative and organisational skills.
- Excellent communication skills.
- Experience with customer or member support, including handling enquiries and complaints.
- Ability to work independently and manage multiple tasks simultaneously.
- Empathy, patience, and a commitment to inclusive and accessible practices.
- Confident in using digital tools including social media and websites.
- Welsh language fluency.
Desirable:
- Experience in an arts, cultural or charity setting.
- Understanding of access and inclusion, particularly in the context of disability.
- Experience using CRM systems.
- Welsh language skills (desirable but not essential).
Personal Qualities
- Adaptability: Comfortable working in a dynamic and evolving role.
- Empathy and Inclusivity: Demonstrates an understanding of diverse perspectives and fosters an inclusive working environment.
- Resilience: Maintains focus and determination to drive change amidst challenges.
Welsh language
This role requires fluency in Welsh. We expect the post holder to communicate confidently in Welsh across a range of contexts – including subscriber events, phone conversations, emails, and creating Welsh-language content. For larger-scale communications, we use professional translation services.
If you’re passionate about the role but feel your Welsh language skills need development, we still encourage you to apply. We’re open to supporting the right candidate to build confidence and capability in this area.
Please include what you would need from us to help you to give your best work.
We encourage applications from people of colour, LGBTQ+ people (we are a trans-inclusive organisation), D/deaf, disabled and neurodivergent people, and people who have experienced other exclusion or marginalisation.
Additional supporting documents such as Easy Read, audio and BSL can be found on our website
The client requests no contact from agencies or media sales.
Job Title: Programmes & Funding Officer
Location(s): Home-based with attendance in the AUK’s London office or at meetings as required
London office: AdviceUK, 83 Victoria Street, London SW1
Status: Permanent
Reporting to: Programmes & Funding Manager
Responsible for: N/A
Pay scale: £30,000 to £32,000 dependant on experience, full time equivalent. £24,000 to £25,600 actual salary, depending on experience.
Working hours: 28 hours per week (35 hours full time equivalent) within normal operating hours. (Normal operating hours are 8.00am - 6.30pm, Monday – Friday.) Lunch & other breaks are unpaid.
Special conditions: Some evening work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required.
We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know.
CHARITY OVERVIEW
Since 1979, AdviceUK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice.
We are both a membership body and charity. We support our 700+ members to provide advice to around 2 million people every year.
We are working towards a world in which every individual, regardless of means, is able to access the advice they need to exercise their rights and deal with any legal and social welfare challenges they may face.
JOB PURPOSE
To assist the Programmes & Funding Manager in coordinating the day-to-day delivery of AdviceUK's funded programmes. The role will keep projects running smoothly, maintain accurate monitoring data, and be a reliable first point of contact for members and delivery partners. The Programmes & Funding Officer will also assist in maintaining stakeholder relationships and ensuring that AdviceUK members have the practical support needed to access and sustain advice services.
KEY TASKS AND RESPONSIBILITIES
1.Programme & Project Support
·Assist the Programmes & Funding Manager in the delivery of AdviceUK's funded programmes and contribute to their design and development where required.
·Coordinate the day-to-day delivery of funded projects, keeping track of timelines, milestones and actions in line with agreed project plans.
·Support the coordination of AdviceUK staff and external associates/trainers involved in programme delivery.
·Maintain project governance processes and practical workflows to ensure funder requirements are met.
2.Development & Funding Support
·Conduct research on potential funders and commissioners at local and national levels to identify new opportunities.
·Provide administrative support during the drafting of funding bids, tenders, and proposals.
3.Relationship Management
·Liaise with members, stakeholders and partners to maintain positive working relationships.
·Support the Manager in organising meetings and events with key stakeholders in the advice sector.
·Ensure AdviceUK’s vision and values are reflected in all external communications and interactions.
4.Monitoring, Data & Evidence
·Maintain and update CRMs and other reporting tools to ensure accurate programme progress tracking.
·Collate monitoring data and project evaluations to help demonstrate performance against KPIs.
·Assist in the preparation of financial and non-financial reports for funders and stakeholders.
·Help identify and share impact studies and good practice case studies from projects with the wider membership and sector.
5.General Responsibilities
·Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders.
·Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work
·Build and maintain positive relationships with key stakeholders including staff trustees; members, partners and suppliers
·With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training
·Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels and, where possible, attending member and other relevant events. With the agreement of you line manager, ensure you make time to speak to members and visit their services.
·Adhere at all times to AdviceUK’s policies and procedures
·Carry out any reasonable duties compatible with the post assigned by your line manager
To apply for the Programmes & Funding Officer role, please submit:
Your CV (maximum of two pages); and
A cover letter (maximum of two pages) outlining how your skills, knowledge, and experience meet the requirements of the job description and person specification.
We encourage you to provide clear examples that demonstrate your suitability for the role.
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Frazzled is a mental health and wellbeing charity founded by Ruby Wax OBE. We provide free, facilitated peer support meetings for people feeling overwhelmed by the stresses of modern life.
Our online and face-to-face meetings offer a safe, confidential and non-judgemental space where people can share openly, listen to others and feel heard. Everything we do is underpinned by high-quality volunteer facilitation, thoughtful training and a supportive community.
As we continue to grow, we're looking for an organised, compassionate and proactive Programme Coordinator to help deliver and develop our programme of peer support meetings, while ensuring our volunteers feel confident, supported and connected.
Purpose of the role
The Programme Coordinator is responsible for the day-to-day coordination of Frazzled's online and face-to-face peer support programme.
Working closely with the Head of Programmes, you'll oversee Frazzled’s meeting schedules, recruit and support volunteer facilitators, coordinate training and onboarding, carry out regular observations and contribute to the continuous improvement of our programme. You'll play a key role in ensuring our services are delivered safely, consistently and in line with the Frazzled model.
This is a varied hands-on role that combines excellent organisation with relationship building, volunteer development and continuous improvement. You'll be equally comfortable organising complex schedules, supporting volunteers through challenging situations and contributing ideas that help our programmes continue to grow while staying true to what makes Frazzled unique.
Frazzled runs meetings from early morning until late evening, seven days a week. As a core part of this role involves observing and supporting facilitators as issues arise, some evening and weekend work will therefore be required as well as regular travel to our face-to-face sites across England.
We ask that you do not use AI to assist you in writing your application, as this role involves lots of written and verbal communication with stakeholders and we want to hear your authentic voice, rather than the same response multiple times.
Key Responsibilities
Programme Coordination
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Coordinate the delivery of Frazzled's programme of online and face-to-face peer support meetings.
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Manage facilitator schedules, ensuring meetings are appropriately staffed and volunteers are well supported.
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Respond to day-to-day operational issues and work with colleagues to resolve them effectively.
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Coordinate new or one-off themed meetings and support the ongoing development of existing programmes.
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Maintain accurate programme records, schedules and systems.
Volunteer Recruitment and Support
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Coordinate the recruitment and selection of volunteer facilitators.
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Manage volunteer onboarding, including DBS checks, induction, training administration and access to systems.
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Build positive relationships with volunteers, providing regular communication, encouragement and practical support.
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Coordinate volunteer meetings, communications and other opportunities for connection and development.
Training, Coaching and Quality Assurance
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Design, coordinate and deliver engaging facilitator training, refresher sessions and development workshops that bring the Frazzled model to life through discussion, reflection and practical learning.
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Carry out regular facilitator observations, both online and in person, providing thoughtful and constructive feedback.
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Support volunteers to develop their confidence, skills and understanding of the Frazzled model.
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Identify and respond appropriately to safeguarding, wellbeing or performance concerns, escalating where necessary.
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Help maintain the quality, consistency and integrity of all Frazzled meetings.
Programme Development
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Contribute to the ongoing development of Frazzled's programme, systems and volunteer experience.
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Review feedback, observations and programme data to identify opportunities for improvement.
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Help develop resources, guidance and processes that support volunteers and improve programme delivery.
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Help promote Frazzled sessions, both face to face and online.
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Contribute ideas for new initiatives, projects and ways of working as Frazzled continues to grow.
Team Contribution
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Work collaboratively with colleagues across the organisation to deliver high-quality programmes.
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Manage the volunteer and public inbox
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Support organisational projects and events where appropriate.
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Contribute positively to a small, flexible team, taking ownership of work and supporting others when needed.
Person Specification
Essential
We're looking for someone who has:
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Experience coordinating programmes, projects or services.
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Experience recruiting, supporting or managing volunteers, staff or facilitators.
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Experience delivering or coordinating training, workshops or learning activities.
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Exceptional organisational skills, with the ability to manage multiple priorities and competing deadlines.
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Strong interpersonal skills and the ability to build trusting relationships with a wide range of people.
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Confidence giving kind, constructive feedback and having sensitive conversations when needed.
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Good judgement, emotional intelligence and the ability to handle confidential information appropriately.
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Experience improving systems, processes or ways of working.
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Confidence using digital systems including Zoom, Google Workspace and online scheduling tools.
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A commitment to Frazzled's values and an understanding of the importance of peer support, inclusion and psychological safety.
Desirable
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Experience working within the charity, mental health or wellbeing sector.
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Experience coordinating or supporting volunteers.
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Experience facilitating groups or delivering training.
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Knowledge of safeguarding in a community or volunteer setting.
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Experience using data and feedback to improve services.
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Understanding of coaching, learning and development or reflective practice.
Please submit a CV and answer the questions attached to this job listing - we would recommend answers of no more than 200-300 words.
We ask that you attend at least one Frazzled meeting so you can see how our model works - we would welcome you attending and participating, rather than just observing the session to protect the space for other attendees.
We ask that you do not use AI to assist you in writing your application, as this role involves lots of written and verbal communication with stakeholders and we want to hear your authentic voice, rather than the same response multiple times. We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
NCT is the national charity for pregnancy, birth, infant feeding and early parenthood.
Our vision is simple: a society where everyone who becomes a parent feels confident, connected and safe.
Through our For Every Parent strategy, we're working to make that vision a reality. We support parents with trusted information, practical help, local communities and a stronger voice in the issues that matter to families.
For 70 years, we've been by parents' sides through the excitement, uncertainty, wonder and challenges of becoming a parent. Today, our volunteers contribute more than 70,000 hours of community service each year, helping parents build friendships, find support and feel less alone.
We educate and empower parents with evidence-based information and support. We advocate and act by listening to parents' experiences, raising their voices and campaigning for change. No judgement. No exceptions.
About the role
- We are seeking an experienced People and Inclusion (P&I) professional to join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will work within a small P&I team, which is part of our overall Organisational Services Directorate. Key duties include:
- Deep and proactive partnering with our charity’s managers as a trusted advisor on People and Inclusion matters across the employee lifecycle. We rely on our talented staff team to deliver a range of important services for all parents so need our people to feel included, connected and supported to do their best work;
- Efficient management of People administration and the operational People function to deliver an excellent employee experience. This will include ensuring our HR System (IRIS Cascade) is optimised for our teams, delivering timely and accurate management data to inform decision-making and ensuring our People policies and practices operate at a minimum in line with employment legislation and aspire to be best practice throughout. You will manage our People and Inclusion Coordinator and will partner with the Payroll team;
- Leading the delivery and continuous development of employee equity, inclusion and wellbeing initiatives that support diversity and create belonging for all of our people. Ensuring that equity, diversity and inclusion (ED&I) is embedded across all of our work is one of our Charity’s key strategic aims;
- Taking a remote first approach as we have a home-based workforce and working in in partnership with the communications team to deliver motivational, supportive and informative updates alongside connection and engagement opportunities;
- Build focussed management development, learning and community-building opportunities for our People managers.
About you:
- You will relish the opportunity to work in a values-driven, collaborative and parent focussed organisation where our commitment to ED&I is central to all of our work;
- You thrive in a busy operational environment with multiple priorities, and you enjoy taking a pragmatic and strategically detailed approach to improving imperfect processes and systems. You also prioritise building positive relationships and collaborating with colleagues.
- You will have a CIPD Level 5 Qualification (or demonstrable equivalent) and will demonstrate an interest in continuing professional development, including ensuring you are up-to-date with the practical implementation of UK employment legislation and People best practice;
- You will have significant previous experience operating as a People Business Partner, People and Inclusion Manager or senior HR/People Advisor or similar across the full employee lifecycle. Your key experience will include: overseeing the efficient and effective deployment and development of an HR system; effective partnering with managers; analysing People data and trends; developing and embedding ED&I principles and practices; and supporting organisational change projects.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vital Strategies is a global public health organization. Our programs strengthen public health systems and address the world’s leading causes of illness, injury, and death. We currently work in more than 80 countries, supporting data-driven decision-making in government, advancing evidence-based public health policies, and mounting strategic communication campaigns. Vital Strategies’ priorities are driven by the greatest potential to improve and save lives. They include noncommunicable disease prevention, tobacco control, road safety, food policy, environmental health, and data for health. Our programs are concentrated in low- and middle-income countries and cities in Africa, Latin America, Asia and the Pacific. Please visit our website to find out more about our work.
We believe our programs are strengthened when they are developed and supported by people with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We welcome applications from people of all backgrounds and do not discriminate on the basis of race, color, religion or creed, gender, national origin, ancestry, actual or perceived age, physical or mental disability, veteran or military status, marital status, sexual orientation or any other basis protected by local, state, or federal laws. As such, our commitment is to promote equal employment opportunities (EEO) for those seeking employment.
Job Purpose:
Vital Strategies has experienced significant growth in both its programs and global footprint in recent years. As the organization continues to expand, it is essential that our people practices remain legally compliant, operationally effective, culturally responsive, and forward-thinking to support an increasingly diverse and distributed workforce.
We are seeking an experienced Global HR leader who will continue to build on our efforts to strengthen global HR operations and compliance. This is an exciting opportunity for a collaborative, culturally agile leader who is passionate about operational excellence, continuous improvement, and making a meaningful global impact.
The Director, Global HR Operations and Compliance is a critical leadership role within the Human Resources function, responsible for advancing HR operational excellence, strengthening global compliance, and supporting the continued evolution of our people practices. With seven global offices and Employer of Record (EOR) arrangements in thirteen countries, this position provides strategic leadership and oversight for Vital's global HR operations, compliance framework, and employee services, ensuring consistent, efficient, and legally compliant HR practices across all locations.
The Director will lead the development and implementation of inclusive policies, procedures, and best practices; provide guidance on global employment actions and employee relations matters; support workforce expansion into new countries; and oversee global compensation, benefits, and HR governance programs. This role is responsible for identifying and mitigating employment-related risks while ensuring a positive employee experience and operational consistency across diverse jurisdictions.
Reporting to the Vice President, Global HR, the Director partners closely with organizational leaders, HR colleagues, legal counsel, country offices, and external partners to strengthen HR infrastructure, optimize systems and processes, and enhance the organization's ability to manage a global workforce effectively. Success in this role requires deep global HR expertise, strong judgment, cultural sensitivity, and the ability to lead change while balancing organizational standards with local legal, cultural, and operational requirements.
This job opportunity may be based in the UK, Switzerland, or Kenya. Vital Strategies will offer a competitive salary based on local market benchmarking. Additional locations in Europe and Africa where Vital Strategies is operational may be considered. The applicable salary ranges for the hiring locations are:
- UK: £110,000- £120,000
- Switzerland: CHF 120,000 to 140,000
- Kenya: KES 14,000,000- 18,500,000 KES
Duties & Responsibilities:
Global HR Operations -
· Maintain a high-quality global HR operations function, including standardized policies where legally appropriate, standardized processes, technology, systems, tools, forms, and guidelines that are accessible, well understood, and consistently utilized across all offices.
· Balance global organizational standards and compliance requirements with the operational, cultural, and legal realities of individual country offices, ensuring an appropriate and practical approach across diverse environments.
· Build trusted relationships with global office leadership, HR and Country Directors, to encourage transparency, collaboration, and timely sharing of HR-related information necessary for effective operations, risk management, and compliance.
· Partner with, support, and advise global HR team members and Country Directors on HR operational matters; while supporting local HR partners in assuming HR functions locally as appropriate for each office.
· Lead global HR due diligence (terms and conditions of employment, infrastructure and documentation) and manage the maintenance of international office employee handbooks and guides for EOR-hired staff.
· Partner with leadership, programs, and operation teams in opening offices or establishing EORs; as well as closing offices or programs.
· Ensure compliance with regulatory reporting requirements, maintenance of required documentation, and timely responses to HR audits and coordinate with the risk management committee.
· In partnership with local HR teams, lead annual global employee benefits renewals, including plan design, vendor coordination, and budget management.
· Oversee global compensation programs, including salary benchmarking, pay review processes, compensation guidance, and manager training.
· Work with Talent Acquisition, Grants & Contracts and Global Finance to coordinate the annual and reforecast workforce budget.
· Oversee the establishment of EORs and the ongoing vendor/employee/manager relationships.
· Ensure the global HR team is trained in the core HR operational areas, as well as any Vital HR specific procedures and practices.
· Ensure that HR policies, procedures, and compliance documents are accessible to all staff via the organizational intranet “Vital Pulse”.
· Collaborate with HR team to implement, analyze, and maintain operational metrics and people data to inform decision-making and strengthen organizational effectiveness.
· Serve as a key HRIS company administrator and partner to global HR teams, leveraging technology to improve HR operations, reporting, compliance and data integrity.
· Partner with HR and operational leaders to ensure HRIS data accuracy globally, establish effective governance processes, and support local teams in maintaining timely and accurate employee records.
Compliance -
· In collaboration with Legal and VP HR, ensure that HR processes, policies, recordkeeping, and forms are in compliance with regulations, country and local labor laws, and donor guidelines.
· Oversee policy, process and procedure documentation to ensure consistency, accessibility, and compliance across the organization.
· Conduct spot checks to employee files to ensure audit readiness and compliance; and provide training to HR team members responsible for maintaining documentation.
· Ensure compliance with the Vital global data retention policy for employee data and HR documentation.
· Identify and proactively mitigate HR operational and compliance risks through strong controls, monitoring, documentation practices, and partnership with local offices.
Employee Services -
· Coordinate the development and maintenance of HR programs and tools, including policies and procedures, SOPs, manuals, management guidelines, and other HR infrastructure to support business units, proposals, and projects.
· Ensure all offices and employees hired through EOR arrangements have access to an HR Help Desk or equivalent support structure with timely communication, responsiveness, and follow-up.
· In consultation with the VP HR and General Counsel, and in coordination with HRBPs, manage complex employee relations matters in a balanced, fair, and objective manner using appropriate counseling, investigative, intervention, and mediation techniques.
· Serve as an internal consultant and facilitator to managers and employees in resolving employment and performance-related issues in collaboration with HR business partners as appropriate.
· In collaboration with the Director of Talent Management and HR Country Teams, ensure timely delivery of training to managers on HR operations, policies, systems, and practices; and support clear communication of Vital HR business practices to employees globally.
· Foster a service-oriented HR culture that emphasizes responsiveness, partnership, trust, consistency, and practical problem-solving across all global offices.
Qualifications:
Education -
· Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field required.
· Professional HR certification such as SHRM-SCP, SPHR, CIPD, or equivalent international HR certification preferred.
Skills & Abilities -
· Strong knowledge of global HR operations, employment practices, compliance requirements, and HR infrastructure across multiple countries and regions.
· Demonstrated ability to balance global organizational standards with local legal, cultural, and operational needs in diverse international environments.
· Strong relationship-building, influencing, and partnership skills, with the ability to establish trust and credibility across global offices and with leaders at all levels.
· High degree of diplomacy, cultural sensitivity, discretion, and sound judgment when managing complex and sensitive employee and organizational matters.
· Ability to proactively gather, assess, and synthesize information from multiple stakeholders and environments to identify operational or compliance risks and support informed decision-making.
· Strong project management and organizational skills, with the ability to manage multiple priorities and initiatives simultaneously in a fast-paced global environment.
· Excellent verbal, written communication, and active listening skills, including the ability to communicate complex HR concepts clearly and effectively to diverse audiences.
· Strong analytical and problem-solving skills with the ability to use people data and metrics to drive operational improvements and business decisions.
· Service-oriented leadership approach with a focus on collaboration, responsiveness, practical solutions, and continuous improvement.
· Strong facilitation, training, and coaching skills for managers, HR teams, and employees.
· High level of integrity and ability to manage confidential information with professionalism and discretion.
· Strong technology proficiency and ability to leverage HR systems and tools to improve operational effectiveness, reporting, workforce analytics, compliance, and employee experience.
· Fluency in English required.
· Knowledge of global HR operational best practices and employment lifecycle processes.
· Knowledge of compensation, benefits, employee relations, performance management, and policy administration practices.
· Understanding of change management principles and organizational effectiveness practices in global organizations.
Experience Required:
· Minimum of 15 years of progressive human resources experience, including significant experience in global HR operations, compliance, and employee services.
· Demonstrated experience supporting a complex, multi-country or global organization, preferably within the nonprofit, international development, public health, or mission-driven sector.
· Experience partnering with global offices and navigating varying labor laws, cultural norms, and operational practices across regions.
· Proven experience developing and implementing global HR policies, procedures, systems, and operational processes.
· Experience managing HR compliance, audits, employee documentation, and data governance in international environments.
· Experience overseeing compensation and benefits administration across multiple countries and/or employer-of-record (EOR) arrangements.
· Demonstrated experience managing complex employee relations matters and conducting or supporting investigations in collaboration with legal counsel and HR business partners.
· Experience leading or supporting HRIS optimization, system configuration, reporting, and data integrity initiatives; experience with UKG strongly preferred.
· Experience using HR metrics and workforce data to support operational planning and organizational decision-making.
Working Conditions and Physical Requirements:
· The position may involve up to 10% travel to various international locations, depending on organizational needs
· Ability/willingness to work across multiple time zones
The client requests no contact from agencies or media sales.
Job Title People Assistant (Inc. L&D)
Duration Permanent
Hours 36 hours per week – Monday to Friday
Salary £27,000 per annum, plus pension and benefits
Location Homebased
Overall job purpose
We are looking to appoint an enthusiastic and highly organised individual in a supporting role to the People team. The role will assist with day-to-day operational tasks, providing managers and staff with effective administrative support in all aspects of Human Resources.
You will provide People generalist support for the full employee lifecycle, as well as support with the end-to-end recruitment cycle in line with The Churches Conservation Trust’s policies and procedures, best practice and legal requirements.
To be successful in this role, you must be able to work as part of a small team, whilst also independently and proactively completing tasks. Excellent communication and IT skills, accuracy and attention to detail are essential requirements.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Friday 14th August 2026
Please note: We will be conducting online interviews throughout this period and we reserve the right to close the role earlier if someone is found before the closing date.
As part of our recruitment process, we undertake candidate psychometric testing. If your application is successful and you are invited to interview, you will receive an email asking you to complete a series of activities, these need to be completed at least 2 days before your interview.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
