Data quality officer jobs in belfast
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RISE is a collaborative effort with the goal of delivering a unified approach to women’s empowerment in global supply chains. Bringing together the world’s four largest women’s empowerment programs in the global supply chains - BSR’s HERproject, CARE International, Gap Inc.’s P.A.C.E. Program and ILO-IFC Better Work, RISE will leverage the combined experience in over 21 countries to achieve transformative change for the millions of women who work within supply chains globally.
RISE will focus on three interrelated pillars of action to tackle both immediate barriers and medium/long term structural improvements for women workers. These include increased agency, confidence, and communication, increased access to and control over financial products, services and resources, enhancement of the capabilities of unions and industry organizations, and implementation of policies at the workplace level, but also regional and national levels that promote gender equality.
Pillar 1: Capacity Strengthening: Working in factories in key countries, RISE will achieve impact with a network of local civil society partners and organizations working on gender equality to deliver worker capacity building programs. There are four options available (i) Foundation – a 13 month needs based worker training program (ii) Digital – an 8-month tablet-based learning on health, financial literacy and stress management, (iii) Respect - one year program on gender-based Violence prevention and remediation and (iv) Financial Health – a one-year program on financial capability, resilience and inclusion.
Pillar 2: Market Transformation: RISE will work with and encourage leadership from industry actors (brands, buyers, suppliers, and worker representatives) to improve operating practices at all levels in global value chains to support greater gender equality outcomes.
Pillar 3: Influencing: RISE will leverage the founding partners’ existing relationships and identify opportunities to work in partnership to influence employer/company/factory policies, programs, and budgets, as well as government policies that impact workers, in particular women workers.
PURPOSE OF THE CONTRACT
The consultant will lead the implementation of RISE’s MEL framework to ensure that data and insights inform the organization’s work and effectively demonstrate our impact.
The consultant will embed MEL systems across the organization, provide technical support and guide the teams. In addition, the consultant will lead on evaluation, develop data collection tools, analyze data and share reports and learning to improve program effectiveness.
The consultant will also demonstrate RISE’s impact to internal and external stakeholders.
Scope of Work
MEL Management and Implementation
- Implement MEL frameworks, including Theories of Change, Logical Frameworks, KPIs, and outcome indicators, ensuring they remain up-to-date and aligned with RISE values.
- Systematically integrate MEL across all programs and organizational processes to drive continuous improvement.
- Build teams’ MEL capacities and capabilities through direct technical support and guidance on MEL systems, data use, and strategic alignment.
- Foster a culture of learning through strategic reviews with the teams, gathering evidence and learning: key insights, impact narratives and lessons learnt.
- Lead quality assurance of MEL processes to improve rigor and integrity. Assess their strengths and weaknesses and recommend improvements.
- Provide strategic MEL input to support organizational planning, grant reporting, and decision-making, providing insights that support RISE’s aim of multistakeholder action.
Program Evaluation
- Design and implement robust evaluation methodologies. Refine measurement indicators and develop tools for data collection (quantitative and qualitative).
- Develop and oversee data collection tools such as surveys, focus group protocols, and interview guides.
- Lead baseline, midline, and endline evaluations, including analysis and reporting.
- Lead on impact assessments for RISE’s program areas
Data Management, Analysis & Reporting
- Manage data collection, cleaning, analysis, and visualization using appropriate software tools.
- Ensure data integrity, consistency and compliance with ethical standards and GDPR.
- Produce high-quality, accessible impact reports for internal and external audiences.
- Develop key learning products to improve internal and external communications.
- Proactively explore innovative ways to analyze data, including the use of A.I., to support more efficient analysis.
Communications
· Demonstrate RISE’s impact through a variety of channels like external publications, reports and insights, communicating value to stakeholders.
- Engage internal and external stakeholders by showcasing social impact stories and deliverables.
Note: This Scope of Work is not exhaustive but reflects a range of duties the consultant will perform. The job description will be reviewed regularly and may be changed based on experience and in consultation with the consultant.
Person specification
Essential criteria:
- Minimum8+ years of experience in MEL roles within sustainability, development, or impact-focused organizations.
- Proven experience designing and leading MEL strategies and frameworks, preferably across multi-country or cross-sectoral programs.
- Strong background in both qualitative and quantitative methods and tools.
- Knowledge of leading global best practice and emerging trends in the collection, measurement, management and reporting of social impact data.
- Excellent analytical and research skills, including the ability to process large amounts of information, distribute it appropriately and extract critical analysis from it.
- Advanced proficiency in data analysis tools and visualization platforms.
- Demonstrated experience translating complex data into strategic insights and engaging reports.
- Strong project management, research, reporting writing and presentation skills.
- Excellent communication skills – verbal and written.
· Excellent relationship management internally and externally.
· Able to manage multiple diverse projects and prioritize workload.
· Excellent team-working and cross-team collaboration and influencing skills.
· Ability to review proposals and contribute to the development of project designs, evaluation methods, logic models, performance indicators, and monitoring and evaluation frameworks.
Desirable criteria:
· Excellent understanding of measuring women's empowerment and social impact programs on a global scale, and in emerging markets.
· Excellent understanding of programs that focus on workers employed in global supply chains.
· Experience designing and implementing gender equality approaches to MEL.
· Experience in technical advisory roles or equivalent.
· Flexibility to undertake overseas travel.
Reporting and Location
The consultant will report to the RISE Program Director. This is a remote part-time (2-3 days) role, with preference for UK-based consultants. The initial contract will be for a period of six months, at which point it will be reviewed for extension.
To empower women workers, embed gender equality in business practice and catalyze systems change.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The For Baby’s Sake Trust is excited to announce that we are recruiting a Policy and Public Affairs Officer. This will be a crucial new role as we grow the Trust's reach and impact. You will be dedicated to developing our policy positions and driving external relationships with parliamentarians and change-makers to help break cycles of domestic abuse and give babies the best start in life.
If you share our passion for breaking cycles of domestic abuse and giving babies the best start in life, and you have at least 3+ years of working in policy and public affairs in a related field (ideally domestic abuse, children’s sector, or early years), this might be the perfect fit for you.
This position offers a wonderful chance to work with a friendly, dedicated team at an award-winning charity that significantly impacts families affected by domestic abuse. This is a part-time role (18 hours per week), reporting to the CEO, and comes with a permanent position and a salary of £17,304 per annum (£36,050 FTE). Plus, you'll enjoy the flexibility of working from home, with travel as required (usually to London).
To apply, please send your completed application form by 11.59 p.m. on Sunday 1st June. We're planning to hold interviews in a central location in London on Monday 16th June.
Once we receive your application, we'll provide you with the link to the equal opportunities monitoring form—this is confidential and voluntary and won't affect the selection process. If you have any questions about the role, feel free to email the recruitment team and a team member will get back to you as soon as possible.
For more information about The For Baby’s Sake Trust, please visit our website.
No agency contact please.
The For Baby’s Sake Trust is excited to announce that we're looking for a Digital Communications Officer (part-time) to join our team. This role is about helping us expand our digital reach, engage key audiences, and strengthen our online brand presence.
In this position, you'll have the opportunity to manage our social media content, oversee website administration, conduct email marketing, and execute paid and organic digital campaigns. You will also play a vital role in enhancing our digital content strategy, growing our audience, and ensuring brand consistency across all platforms.
If you share our passion for breaking cycles of domestic abuse and giving babies the best start in life, and you have at least 1+ years of experience coordinating social and digital channels for an organisation, this might just be the perfect fit for you. We seek someone who understands best practices and trends and enjoys finding creative solutions to support our growth and drive positive social change.
This position offers a wonderful chance to work with a friendly, dedicated team at an award-winning charity, making a significant, positive impact on families affected by domestic abuse. This is a part-time role (22.5 hours per week) reporting to the Communications Manager. It is a permanent position with a salary of £17,304 per annum (£28,800 per annum full-time equivalent plus 5% contributory pension). Plus, you'll enjoy the flexibility of working from home, with occasional travel.
To apply, please send your completed application form by 11.59 p.m. on Sunday 1st June. We're planning to hold online interviews on Monday 23rd June.
Once we receive your application, we'll provide you with the link to the equal opportunities monitoring form—this is confidential and voluntary and won't affect the selection process. If you have any questions about the role, feel free to email the recruitment team and a team member will get back to you as soon as possible.
For more information about The For Baby’s Sake Trust, please visit our website.
No agency contact please.
Do you have experience supporting Boards and senior leadership in a governance role, ensuring smooth operations and alignment? Join Shelter as a Governance Officer, where you will coordinate Board and Committee activities, manage Board papers, and facilitate effective communication across the organisation. You will support Directors, Assistant Directors and Executive Assistants with agendas and papers, track key decisions, maintain accurate records, and ensure compliance with governance standards.
About the role
The Governance Officer plays a crucial role in ensuring that Shelter's governance framework operates effectively and in line with legal requirements, and best practice.
The postholder will act as the administrative liaison between the Board, Committees, and Executive Leadership Team (ELT), ensuring that Board meetings remain strategically focused while operational matters are effectively delegated.
Role specifics
We are seeking a proactive individual to manage Board and Committee activities, acting as the primary point of contact for all Board-related matters. You will coordinate Board meetings, develop and track governance calendars, and ensure that agendas, minutes, and key decisions are communicated effectively to the Board, ELT, and the wider organisation. Additionally, you will work closely with Directors and Executive Assistants (EAs) to support the management of committee agendas and papers, ensuring a focus on strategic issues.
The role also involves overseeing the preparation, review, and quality control of Board papers, ensuring accuracy, clarity, and timeliness. You will streamline governance processes, provide logistical support for meetings, maintain records, and track actions to ensure compliance with governance standards. Moreover, you will facilitate Board engagement by developing feedback mechanisms and supporting Trustee development, ensuring alignment with Shelter's strategic goals.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Strategy Enablement Directorate brings together our core support functions of HR Delivery, Finance, Tech & Data, Governance, Planning and Property, and is led by the Director of Strategy Enablement and four Assistant Directors.
At Shelter, we do not see our support functions as merely transactional - we are both enablers and keepers of Shelter’s strategic objectives. Striving to be a centre of excellence, we work with colleagues to ensure organisational objectives are clear and strategically aligned, whilst supporting with the removal of any internal obstacles that emerge on the way.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Location: Homebased
Contract: Full time, fixed term 1 year contract.
Salary: Salary £34,000 per annum
Closing Date: 26 June 2025
If you have the creativity and skills to develop engaging and accessible elearning content that supports youth development, then joining Sea Cadets as a Senior Virtual Learning Officer could be a good move for you!
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for a Senior Virtual Learning Officer to join our learning development team.
This role will be involved in the development of training covering subjects such as:
- Safeguarding
- EDI topics such as Autism and Gender Diversity
- Health and Safety
- Onboarding new adult volunteers to Sea Cadets
If you enjoy eLearning development this could be the role for you.
Responsibilities
- Work with course designers to develop new, and maintain existing, elearning and media content.
- Translate storyboards into interactive learning content, creating activities, graphics, animations, audio and videos, using tools such as Articulate (Storyline and Rise), Canva, H5P, Murf and Adobe.
- Ensure learning meets development guidelines, and is accessible, functional and engaging.
- Integrate learning content to create courses on our learning management system (Moodle).
- Test learning content, including using screen readers and other accessibility software.
- Help to maintain the guidelines for course development.
- Support the day-to-day administration of the Sea Cadets learning management environment
- Cultivate strong working relationships across multiple teams (internal and external)
- Stay up to date with latest system upgrades and advise on their potential impact on existing or new courses
Requirements
- eLearning development experience ( e.g. tools such as Articulate Storyline and Rise, or similar)
- Experience in media creation for graphics, sound and video editing.
- Good MS Office skills
Desirable
- Experience using Teams and SharePoint
- Knowledge of Web Content Accessibility Guidelines (WCAG)
- LMS Administration experience (our platform is based on Moodle, Mahara and Alfresco but other LMS skills will be transferable)
- Subject matter knowledge in one of the following areas:
- Supporting Autistic young people
- Specialised educational needs
- Other Equity, Diversity and Inclusion subjects
- Safeguarding
- Onboarding new people
For further information, please download the Recruitment Pack.
Benefits
- Some hybrid working opportunities
- Cycle to work scheme and Season Ticket Loan
- 25 days annual leave plus bank holidays
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check, and successfully acquire MoD security clearance.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Insights Analyst - Charity - FULLY REMOTE
Understanding Recruitment NFP is delighted to be partnering with Animals Asia, a leading charity dedicated to creating positive change for animals across Asia, to find a talented Insight Analyst. This is a fantastic opportunity to join their dedicated Data, Technology and Insight team and play a key role in data-driven decision-making across the Supporter Engagement Department.
As an Insight Analyst at Animals Asia, you'll be instrumental in analysing complex datasets, identifying actionable insights, and delivering strategic recommendations that contribute directly to their impactful mission. You’ll collaborate closely with colleagues to build insightful dashboards (primarily using Tableau) and communicate key findings to stakeholders across the organisation. Your expertise in SQL and data visualisation will be crucial in driving Animals Asia's vital work.
Key Skills:
- Proficient in SQL for querying and manipulating data to extract meaningful information.
- Strong experience in working with data visualisation tools such as Power BI or Tableau to create clear and impactful reports and dashboards.
- Familiarity with the Google suite, Google Sheets, Google Meets, etc.
- Proven ability to work effectively with colleagues of all technical abilities, translating complex data into understandable insights and reports.
Contract Details:
- Position: Permanent (Fully Remote)
- Salary: £40,000 per annum
- Location: Home-based, ideally UK
This is an exciting opportunity to join a dynamic team within a truly impactful organisation.
To find out more about this opportunity and the recruitment schedule, please contact Harry Bullock at Understanding Recruitment NFP.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PRIMARY OUTPUTS
To contribute to raising funds through high-quality bid and application processes which includes supporting the development of funding applications, stakeholder engagement. Evaluation reports and research underpinned by excellent communication skills.
To raise awareness of DMWS services through print, web and social media activity.
All the work must ensure that DMWS’ mission, values and aims are clearly articulated in a professional manner and that our vision for sustainability and growth to support our beneficiaries is successful.
To apply please submit a CV and covering letter explaining why you would be a good fit for the role. Please remember to click on ‘upload’ otherwise we may not receive your attachments.Applicants must hold a full UK Driving Licence and have access to a vehicle which may occasionally be required for this role. Applications will be considered as they are submitted. DMWS reserve the right to close the application process early and feedback will only be provided to candidates who attend interviews.
Key Responsibilities
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Contribute to the writing of consistently high-quality funding applications and bid documents which are accurate, substantiated, and contain compelling content. Ensure these are submitted to deadline and in line with the funders criteria as well as DMWS aims.
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Write, edit and submit evaluation reports as required by the funder – working with the Grant Manager and operational colleagues for support.
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Develop, update, and maintain an electronic project bid library resource, including written templates and application responses.
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Maintain an up to date register of all grant and trust fund providers applied to for projects, submission deadlines, and other relevant information, including timeframes for re-applying.
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Research and assess potential opportunities to obtain funding from grant making trusts and foundations, organisations, in order to sustain and develop DMWS services against strategic aims.
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Contribute to the development and updating of DMWS Website
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Develop and promote content for DMWS Social Media channels and other communication mechanism including print and online.
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Identify and build strong internal and external relationships.
As and when required, attend at various meetings and events at headquarters or other locations.
Work with other head office and operational colleagues to share intelligence and contribute to the delivery of DMWS Strategy and organisational sustainability.
General Support Tasks
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Promote the vision, mission and values of DMWS
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Contribute creative thinking, ideas and support to colleagues to help facilitate the promotion of a positive organisational environment.
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Represent and promote DMWS and its services, working with and supporting other staff, maintaining a positive and professional approach with all contacts both internal and external.
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Engage in, and undertake with enthusiasm, all opportunities for training and professional development in order to achieve additional skills as the role and organisation develops.
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Adhere to the terms and conditions of employment working within the policies and procedures of DMWS.
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Be responsible for own safety and others affected by your activities and to ensure adherence to DMWS’ policies and procedures regarding Health & Safety, GDPR, Data Protection, and confidentiality.
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Develop and maintain effective communications within DMWS to optimise outcomes.
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To establish and maintain links to other organisations relevant to the post, and to ensure that those links are shared as appropriate.
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To be aware of, and work to, safeguarding principles, practice and procedures.
The list of duties in the job description should not be regarded as exclusive or exhaustive. There will be other duties and requirements associated with the role and, in addition, as a term of employment you may be required to undertake various other duties as may reasonably be required
Person Specification
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Demonstrable experience of securing or involvement in funding through bid writing and funding applications.
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Demonstrable ability to communicate compelling messages in written form.
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Experience of coordinating and updating a knowledgebase system.
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Experience in organising, prioritising, and managing your time effectively.
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Creative instinct and ability to think laterally about new business opportunities.
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Collaborative and adaptive working.
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Experience of raising funds within the third sector.
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Experience of research and data analysis.
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Experience of working within the health, social care, wellbeing, or military third sector is desirable but not essential.
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Experience of working within project delivery or project development is desirable but not essential.
Skills
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Strong interpersonal skills that enable you to communicate internally and externally, and the ability to engage clearly with people at all levels.
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Excellent written and verbal communication skills.
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Accuracy and management of deadlines.
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Team working skills and the ability to work independently with little direction to prioritise work areas.
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Excellent IT skills including use of Word, Excel and PowerPoint Packages.
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Confident, self- motivated, target driven, strong team player.
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Ability to work under pressure and to demanding deadlines, delivering objectives to agreed timescales.
Personal Qualities
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The ability to deal positively within deadlines and presenting information with accuracy
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A flexible approach to work.
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Willingness to travel to DMWS HQ and other locations as required, with some overnight stays, and occasional weekend work.
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Proactive, committed, and forward thinking.
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Engaging manner and personality with the ability to forge effective working relationships with a range of staff and other stakeholders.
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Personal sensitivity, empathy, and flexibility to operate within the distinctive ethos and structure of DMWS.
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Strong commitment to DMWS’ aims of providing medical welfare services to those in need.
BENEFITS
We offer employees the following benefits: -
• Annual Leave: We give employees 30 days a year annual leave plus Public Holidays (pro-rata'd for part-time employees).
• Pension: Auto enrolment onto DMWS workplace pension scheme – subject to eligibility. You will make a minimum contribution of 5% which DMWS will match. Contributions will be matched up to 6% by DMWS.
• Death in Service Scheme: Three times your annual salary to nominated beneficiaries - subject to eligibility.
• Flexible Working: All flexible working requests are considered - many of our staff work flexible hours and work wholly, or partly from home.
• Smart Health: Access to a 24/7 virtual GP service, with a counselling service and on-line help and support around health and well-being matters.
• Work-based Parking/Mileage: For those who pay to park at their work-base, fees are repaid through expenses. Mileage claims are reimbursed in line with HMRC guidelines.
• Enhanced Sick Pay: Enhanced sick pay scheme for all employees upon completion of their probationary period.
• Staff Recognition: Staff are regularly recognised for their work by the leadership team and their peers, via internal events, social media, and industry awards.
• Personal Development Programme: DMWS supports employee continuing professional development and training.
• Above all, being part of the DMWS team means that you are making a difference to the lives of those working on the frontline.
• Great training opportunities
• £25 contribution towards eye tests and a contribution of £50 towards glasses. (As long as they are only needed for DSE use and not otherwise needed on a standard prescription).
• Enhanced maternity / paternity / adoption family friendly benefits
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: CEO
Role type: permanent
Hours: 28 per week
Salary: £21,945.95 per annum (pro rata, based on a FTE salary of £29,000)
Job Description: Training and Events Officer
The Training and Events Officer will play a key role developing and delivering high quality professional development, training, events, workshops to SLA members and wider audiences. The postholder will develop inspirational, insightful and innovative routes to supporting SLA members to deliver on their school library provision remit, enabling children and young people to reach their full potential. This is an exciting opportunity for someone passionate about school libraries, education and training.
You will work with the CEO, SLA colleagues and key stakeholders to develop and deliver a comprehensive training offer, including leading on logistics planning and delivery of our flagship annual conference. In addition, you will develop and maintain a calendar of exciting events and opportunities to share knowledge and insight, working with colleagues to ensure the offer is timely and informative. A confident facilitator and coordinator, you will be comfortable leading on training delivery, or recruiting and working with external facilitators in order to achieve specific outcomes. Creative, with a flair for spotting opportunities for professional development, you will have a keen eye for detail and an ability to manage multiple workstreams and deadlines. Resource creation will be second-nature to you and you’ll be comfortable writing for adults and children, and young people.
Duties include:
- Logistics planning and delivery of the flagship event, SLA Annual Conference (currently called the Weekend Course) providing high quality professional development and networking opportunities to members
- With CEO and key stakeholders, supporting the development of a comprehensive, engaging and exciting conference programme and recruit 40 exhibitors, plus event speakers as needed
- Supporting development of the training strategy working with the CEO to define aims and objectives
- Developing and maintaining a calendar of training, workshops and events aligned with the training strategy, working with the CEO and SLA colleagues, in particular the Outreach Support Officer
- Creation of supporting resources, toolkits and lesson plans to increase training engagement and impact
- Delivering and facilitating inspirational and engaging training and events as required (online and in person)
- Developing relationships with partners to produce high quality webinars, training and online events – including SLA members, funders, external stakeholders
- Exploring and evaluating business and funded models for training and events to ensure an income stream
- Working with external facilitators, recruiting them as needed, to deliver training and workshops, ensuring delivery is aligned with SLA requirements and outcomes
- Managing all training and events administration, planning and logistics
- Working with the Marketing and Communications Officer and Sales and Membership Officer, to ensure effective communication and promotion of training and events, providing timely information and updates as needed
- Monitoring and evaluation of all training and events to ensure a high-quality offer, reach and impact that delivers on the SLA’s mission, applying learnings as needed
- Generating all event reports and updates as needed for internal and external use
- Contribute to relevant SLA communications including TSL, newsletters and promotional materials
All team members contribute to office admin, maintaining member data and general office support.
To be successful in this role you should ideally demonstrate:
· experience of working in school libraries, the education sector and a strong understanding of the education landscape
· experience developing and delivering inspirational training, to small and large groups, both online and in person
· understanding of what works (and what doesn’t) for different formats and types of training and using evaluation to establish impact
· experience creating training resources, toolkits and teaching and learning resources
· a clear understanding of the curriculum and teaching and learning outcomes
· confidence in developing relationships with a variety of stakeholders
· an ability to manage own workload, prioritise and meet competing deadlines
· creativity and innovation, with a solution-focused approach
· an ability to work flexibly around training and event delivery and travel across the UK as needed
An understanding of business models in relation to training will be an advantage, as will experience planning events. Building relationships with all stakeholders will be an important part of this role.
The salary for this position is £21,945.95 (FTE £29,000) for 28 hours per week, and comes with a 6% employer pension contribution.
We are open to discussing flexible working patterns, condensed hours or other arrangements we may not yet have thought of. This is a remote working role, with monthly all team meetings which you will be required to attend, in addition to training and events across the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.
Why work for the School Library Association?
We are in an exciting period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress and you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members and passionately believe in the power of school libraries to transform children and young people’s personal, social and educational outcomes.
Annual Leave is 25 days plus bank holidays. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.
About the School Library Association
The School Library Association (SLA) is an independent charity and membership organisation that believes every pupil is entitled to effective school library provision. The SLA supports all those working in school libraries. We have been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate networking opportunities for everybody working in and with school libraries.
How to apply
To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in relation to the job description, that you can bring to this role, and how your skills align with what we are looking for. Applications without a cover letter will not be considered. We truly appreciate all applications, but due to the volume we receive, we will not be able to provide individual feedback. No agencies please.
Deadline: Monday 2nd June, 9am. Please note we will be actively interviewing for this role; if you are interested apply as soon as possible as we may close recruitment early if the right candidate is found.
The client requests no contact from agencies or media sales.
Culham St Gabriel’s Trust is an endowed charitable foundation whose vision is for a broad-based, critically reflective religion and worldviews education contributing to a well-informed, respectful and open society. The Trust is committed to providing teachers of religion and worldviews and other professionals with the connections, challenges and professional development they need.
As our Digital Operations Manager you will be an experienced professional who is passionate about digital strategy and transformation. You will have knowledge of the charity, education or religion and worldviews sector. You will be a collaborative team player who thrives in an often-changing context, having an innovative and adaptable approach to your work.
You will join a small, friendly staff team. Our values lie at the heart of everything we do and are summed up in the principles of empowering others and collaborating purposefully. We are a remote working organisation, meeting regularly online for team meetings, and in-person at least once a month. Occasional travel to other in-person meetings on Trust business may be required as part of this role.
It is necessary that you have a right to work in the UK.
We encourage you to have a short informal conversation about this role before you decide whether to apply.
Reports to: Chief Executive
Key Benefits: 10% employer pension contribution, salary sacrifice scheme offered, optional private health insurance, employer supported volunteering scheme.
Holiday Entitlement: 25 days per annum, bank holidays and four discretionary days pro rata
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About VODG
The Voluntary Organisations Disability Group (VODG) represents over 130 organisations within the voluntary sector whose work is focused on enabling disabled people of all ages to live the lives they choose. VODG believes that an ambitious, reliable and vibrant voluntary sector that works together is critical to achieving this aim.
VODG’s mission is focused on two key areas – enabling our members to be the best they can and improving the environment in which our members operate.
VODG believes that our membership approach and operations should centre around the views of disabled people and be influenced by professional expertise.
Introduction to the role
The coordinator role is crucial in enhancing the productivity and efficiency of the leadership team within the organisation. Serving as a central point of contact, this position involves a diverse range of responsibilities, from managing executives' calendars and coordinating meetings to handling communications with professionalism and discretion. By implementing improvements to organisational processes and maintaining meticulous record-keeping, the coordinator role contributes significantly to the smooth operation of daily activities of the organisation.
Additionally, the role involves coordinating events, assisting with project administration, and supporting financial reporting, all while embodying the core values of the organisation.
This position not only demands strong organisational skills but also a proactive approach to achieving corporate objectives and fostering a collaborative work environment.
Purpose of role
The Operations Coordinator will:
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Act as a central point of contact, managing executive calendars, coordinating meetings, and facilitating effective communication while maintaining a high level of professionalism and discretion.
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Be responsible for improving organisational processes, ensuring meticulous record-keeping, and contributing to the seamless execution of daily activities.
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Coordinate events, project administration, and financial reporting, all aligned with the organisation's core values.
Specific responsibilities and duties
Administrative Support
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Assist with a variety of administrative tasks that enhance the productivity of the leadership team, such as scheduling and coordinating meetings, managing executives' calendars with attention to priorities, and organising files and documentation for easy access.
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Identify and implement improvements to existing organisational processes and procedures to boost efficiency, ensuring that the team can operate at maximum effectiveness.
Communications
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Act as a central point of contact for both internal team members and external stakeholders, handling communications with a professional demeanor.
Meetings
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Collaborate closely with the Business and Operations Manager to support the overall management of meetings, including preparing detailed agendas, taking comprehensive minutes during meetings, and circulating documents to all participants in a timely manner, ensuring that all follow-up actions are clearly outlined.
Event Coordination
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Coordinate a variety of events and meetings, supporting logistics such as venue selection, catering orders, accessability requirements and technical arrangements.
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Assist in the planning and scheduling of member events and meetings, ensuring all details are attended to, such as invitations, attendee confirmations, and venue preparations.
Project Administration
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Maintain comprehensive administrative records relevant to projects, ensuring that all documentation is current and easily accessible to project team members.
Record Keeping
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Establish and maintain accurate records, comprehensive databases, and organised documentation related to office operations and employee activities, including diligent management of the CRM system to ensure timely updates and accuracy of information.
Finance
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Assist with the preparation of financial statements and reports, maintaining accurate and organised accounting records, and supporting the reconciliation of accounts to ensure data integrity.
General
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Support the organisation to achieve its corporate objectives.
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Be a proactive and professional representative of VODG and its values at all times, including in relation to the prioritisation of your own responsibilities and professional development.
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Undertake such duties as may be deemed necessary by the CEO and/or the line manager that are commensurate with the level of this post.
Our vision is for an ambitious, trusted and vibrant voluntary sector that works together to enable disabled people to live the lives they choose.



The client requests no contact from agencies or media sales.
Individual Giving Officer (Committed Giving)
Closing Date: 21st May
Interviews: 4th June
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
We have two exciting opportunities to work within the growing and ambitious Individual Giving team at Alzheimer’s Society. These roles are both within the Committed Giving team and are pivotal in helping us to reach our ambitious goal of doubling our income by 2030.
One role will be responsible for the campaign management of our Big Win Weekly Lottery. The other role will be responsible for the campaign management of our Regular Giving programme. Both roles offer a fantastic opportunity to continue developing your project management and marketing skills on big-budget acquisition campaigns across multiple channels such as TV, face-to-face, print, and digital.
You will be encouraged to regularly review the performance of your campaigns, taking learnings and making suggestions to push your campaigns to greater heights. We are a team that loves to try new things, test, learn, and innovate, so you’ll regularly be part of ideation sessions.
You will have the opportunity to work with many talented and passionate colleagues. This includes building close relationships with our agency partners to maximise the effectiveness of creative and targeting; working with the data and insight teams to make the right ask to the right supporter, and the Stories team to tell powerful stories from people living with dementia within your campaigns.
This role is predominantly home-based, but the team meets in person (usually) monthly to build relationships and discuss our strategy. We are happy to discuss any preferences around flexible working before or during the application process.
About You
We welcome applications from individuals who are eager to learn and grow within the role. You’ll be joining a supportive team that values collaboration, shares knowledge, and is committed to delivering high-quality work.
We’re looking for someone who:
- Is organised and proactive, with the ability to juggle and prioritise multiple tasks effectively.
- Brings experience in fundraising and/or marketing that can be applied to the development and delivery of fundraising campaigns.
- Is highly motivated to exceed targets and driven to continuously improve, embracing new ideas and learning from both successes and setbacks.
- Thrives when working with people, celebrates shared achievements, and enjoys collaborating to overcome challenges.
- Communicates openly and honestly, building strong and positive relationships.
- Has experience reporting against KPIs and evaluating campaign performance.
- Has an interest in data analysis and can use insights to draw conclusions and suggest improvements.
The client requests no contact from agencies or media sales.
We have an opportunity for an Executive Officer to join our Innovation Unit for six months.
At The National Lottery Community Fund we believe that innovation is the key to addressing complex challenges and creating transformative change. To support the implementation of our new strategy we launched a dedicated Innovation Unit to become the driving force behind our commitment to Innovation, equity, diversity, and inclusion. This Unit is now nearly 18 months into a 2 year pilot and is delivering significant work on AI, environmental regeneration, crisis support, and equity across health, funding and participation.
This is an excellent opportunity to work in a small, high paced team that harnesses innovation to support change in one of the UK’s most significant funders. We deliver all our work through an equity lens, working for historically underserved communities using the curb cut effect. We are looking for someone to work across everything we deliver, supporting the team with a range of administrative, logistical and other project tasks whilst we embed our existing work in the organisation and look to the future of innovation at the Fund.
The role will provide critical support to the Innovation Unit throughout this transition period, with responsibilities including:
· Assisting in managing the adaptation, development, and implementation of innovation projects and activities.
· Supporting the process of embedding innovation pilots as business as usual across the Fund.
· Providing logistical support for sessions, events and at meetings including minute taking.
· Ensuring effective communication and collaboration within the team and with other departments.
Our ideal candidate will enjoy working in an ever changing and at times unclear environment, organising what can be complex spaces. They’ll be naturally curious, confident to challenge existing approaches, and driven by a passion to make change for historically underserved communities. They can be based anywhere in the UK, with the ability to travel to the occasional meeting or team away day.
Interview Date: June 11th and 12th
Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.
On application, please align your supporting statement to the criteria below
Essential criteria
1. Excellent planning and organising skills to deliver various administrative and project focused tasks, including high proficiency in using digital tools and platforms, and an ability to learn new digital systems at speed.
2. Ability to analyse and problem solve, proactively seeking solutions to issues and suggesting improvements.
3. Excellent time management and negotiation skills, and a proven ability to manage a complex workload to meet ever changing circumstances when working in an often unclear environment.
4. A commitment to equity, and championing this in all work.
5. Excellent team working and communication skills to engage with colleagues from all levels across the organisation.
6. Ability to collate information to produce reports and presentations to inform colleagues of specialised work.
Desirable criteria
1. Willingness to challenge, and courage to suggest alternatives to the status quo.
2. A desire for personal development and growth within this role.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
the3million is the largest grassroots organisation for EU citizens* in the UK, formed after the 2016 referendum to protect the rights of people who have made the UK their home.
Our work ranges from organising EU citizens’ communities and informing people about their rights, to holding the Government to account on the implementation of the Withdrawal Agreement and advocating for social justice.
We are now looking for a Research and Policy Manager to lead on evidence-based research and support in the analysis of government policy and legislation which impacts EU citizens in the UK.
We are looking for a creative problem solver who is detail orientated and approaches research through an investigative lens.
This work often intersects with the wider issues of social justice, migrant rights, race equality, and data rights.
You will work closely with the Head of Policy and Advocacy to direct strategic research initiatives, presenting recommendations to influence decision-makers and guide advocacy efforts, ensuring the3million’s campaigns are informed and led by robust evidence of EU citizens’ lived experience.
*the3million uses ‘EU citizens’ as shorthand for EU, EEA and Swiss citizens who were resident in the UK before 31 December 2020, and their family members (of any nationality) with derived rights.
Main duties and responsibilities:
1. Strategic research and issue analysis
You will lead on the3million’s research, working closely with the Head of Policy and Advocacy to ensure our work is shaped by lived experience, analysing issues experienced by EU citizens related to applying for immigration status, proving their rights and accessing services in the UK.
- Collect, analyse and categorise issues raised by EU citizens through the3million’s reporting channels, including highlighting correlations to equality characteristics such as race and ethnicity, age, gender etc (including our ReportIt! system, email, social media and listening campaigns).
- Interview EU citizens who report issues, sharing information about rights, signposting to relevant legal advice organisations.
- Identify trends in the challenges faced by EU citizens, documenting these in detail, analysing systemic issues.
- Provide strategic guidance on how research findings can inform the3million’s advocacy, campaigns and communications activities.
2. Policy development and advocacy
- Contribute to the production of high-quality policy briefings, reports and strategic recommendations that are clear, actionable and directly relevant to stakeholders including the Government.
- Support in the research and analysis of government policy developments, legislative changes and public consultations affecting EU citizens in the UK, specifically on areas related to immigration and welfare, assessing their potential impact.
3. Report writing and presentation
- Lead on the development of in-depth reports and support in the production of policy papers and position statements, presenting complex data into clear and accessible documents.
- Present research findings and policy recommendations at meetings and events, effectively communicating complex issues to audiences.
- Contribute to the production of advocacy materials, including media briefings, campaigns’ resources and informational content for the3million’s website, social media channels and for event distribution.
4. Stakeholder engagement
- Build and maintain relationships with key stakeholders, including civil society organisations and other advocacy groups.
- Collaborate with other team members within the organisation to ensure research and policy recommendations are effectively integrated into the3million’s community organising activities, campaigns and strategic communications.
5. Monitoring and evaluation
- Report on the progress and outcomes of research and policy activities regularly, within the organisation and to the3million’s funders.
6. General responsibilities
- Represent the views of the3million in the media, when appropriate.
- Provide assistance in other areas of the3million’s work as and when deemed necessary by the CEO.
Person specification
Knowledge and experience:
- Experience (2+ years) working within research or investigative settings
- Proven track record in producing research reports and presenting research findings
Skills:
- Expertise in investigative research and analysis, including the ability to summarise complex information and communicate it effectively to different audiences
- Excellent attention to detail
- Excellent writing skills, with the ability to produce high quality reports and other written materials
- Strong presentation skills
- Ability to build rapport with research participants through individual or group interviews
- Proficient in using spreadsheets for data analysis
- Awareness of research ethics and data protection
Personal attributes:
- A deep commitment to migrants’ rights and a passion for social justice
- Ability to manage multiple priorities, work independently and thrive in a fast-paced environment
- Strong interpersonal skills, with the ability to engage effectively with diverse stakeholders, external partners, and community groups
Desirable
- Experience working on immigration policy, human rights, or social justice
- Experience of obtaining information through Freedom of Information requests
- Experience of building research tools and developing creative methods and techniques of research
- Knowledge of the Citizens’ Rights Part Two of the Withdrawal Agreement, its current implementation in the UK, and the EU Settlement Scheme
Before you apply
One of the3million’s core values is equity - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people.
We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.
You may not have worked in an organisation whose focus is campaigning for migrants’ rights. Or you may have experience in a grassroots setting which is not formalised. Please still consider applying as many other settings offer transferable skills.
If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.
We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.
Working conditions
Position: Full time
Duration: Initial 12 months contract, with possibility of extension, subject to funding
Salary: £38,419 per year
Location: Remote, must be UK based. Travel may be required (all travel expenses covered)
Benefits: 28 days holiday + bank holidays, contributory pension scheme, flexible working patterns.
Reporting to: Head of Policy and Advocacy
Preferred start date: 7th July 2025
Interviews will be held on 28th, 29th and 30th May.
Please submit your CV and a cover letter not exceeding two pages telling us why you are applying for this job and why you think you are the best person for the role. Applications submitted without a cover letter will not be considered.
Please also fill in the equality and diversity monitoring form. We only use this information to understand the demographics of people we are reaching and to guide us in making the3million fairer. This process is separate and confidential; this information is not reviewed or taken into account in the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Engagement Officer is an essential role in fostering strong relationships with current and prospective members of the School Library Association community. The postholder will provide frontline support, drive online and in person engagement through outreach initiatives, and contribute to the growth and sustainability of the membership base. This is an exciting opportunity for someone passionate about school libraries, education, and community-building.
With a particular focus on coordinating and supporting our Branch network, you will collaborate on initiatives for development, delivery and new projects as they come online. You will be the first port of call for advice and expertise relating to school libraries and enabling our members to more effectively support their school communities. Supporting the delivery of online and in-person networking events and workshops for members, you will work with your SLA colleagues, in particular the Training and Events Officer, to deliver a high-quality member offer and to ensure member needs are reflected in all offerings. The ability to travel to training and events across the UK is essential. Duties include:
Branch network and member support
- Work with the CEO to develop the SLA Branch Network and accompanying strategies
- Identify opportunities for developing initiatives to grow and develop the Branch network community, that will deliver on the SLA mission
- Develop strong relationships with local, regional and national stakeholders to support network growth and enable members to take full advantage of all relevant opportunities available to them
- Provide advice for SLA members on all aspects of school libraries, ensuring they are supported and can be as effective as possible in their school communities
- Drive engagement and development of online communities as part of the branch network
Training and events
- Work with the Training and Events Coordinator to support and deliver a calendar of exciting, engaging and informative events
- Support the delivery of online and in-person networking events and workshops with a focus on the Branch network community
- Represent the association at relevant events and for programmes (e.g., conferences, webinars, book awards) to promote membership and services
- Support training and event delivery (online and in-person), engaging and inspiring audiences as needed
- Support development of training programmes, toolkits and resources using member insight to inform
Outreach and communications
- Coordinate the mentoring scheme and ensure it is promoted effectively, with necessary support and development available to mentees and training for mentors
- Use your sector insight to identify opportunities for development of research and other initiatives, maintaining links and horizon scanning
- Provide SLA consultancy aligned with strategic approaches, supporting schools with development of their libraries, reading and information literacy provision to help children and young people reach their full potential
- Contribute to SLA communications such as TSL, newsletters, updates, and promotional materials
- Oversee the book review process in support of TSL, our quarterly journal
- Supporting management of the SLA resource library, working with colleagues to ensure alignment
- Support outreach to new audiences
Building relationships and an ability to foster collaboration and community engagement will be an important part of this role. All team members contribute to office admin, maintaining member data and general office support.
To be successful in this role you should ideally be able to demonstrate:
· experience of working in school libraries, the education sector and a strong understanding of the education landscape
· clear understanding of the curriculum and teaching and learning outcomes
· knowledge of children and young people’s literature
· experience developing and delivering inspirational training, to small and large groups, both online and in person
· experience creating training resources, toolkits and teaching and learning resources
· ability to galvanise and inspire others with flair and creativity
· the ability to manage own workload, prioritise and meet competing deadlines
· the ability to work hours flexibly around event and training delivery
An expert communicator, you will be experienced in developing relationships with a variety of stakeholders at all levels. Experience of consultancy, schools’ engagement and outreach would be advantage.
The salary for this position is £19, 594.59 (FTE £29,000) for 25 hours per week, and comes with a 6% employer pension contribution.
We are open to discussing flexible working patterns, condensed hours or other arrangements we may not yet have thought of. This is a remote working role, with monthly all team meetings which you will be required to attend, in addition to training and events across the UK. Working patterns can be negotiated. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.
Why work for the School Library Association?
We are in an exciting period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress and you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members and passionately believe in the power of school libraries to transform children and young people’s personal, social and educational outcomes.
Annual Leave is 25 days plus bank holidays. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.
About the School Library Association
The School Library Association (SLA) is an independent charity and membership organisation that believes every pupil is entitled to effective school library provision. The SLA supports all those working in school libraries. We have been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate networking opportunities for everybody working in and with school libraries.
How to apply
To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in relation to the job description, that you can bring to this role, and how your skills align with what we are looking for. Applications without a cover letter will not be considered. We truly appreciate all applications, but due to the volume we receive, we will not be able to provide individual feedback. No agencies please
Deadline: Monday 2nd June, 9am. Please note we will be actively interviewing for this role; if you are interested apply as soon as possible as we may close recruitment early if the right candidate is found.
The client requests no contact from agencies or media sales.
Job purpose
This is an exciting time to join Action for ME. With developments in research and policy alongside delivering services which are in high demand, you will enjoy working in a fast-paced and continually changing environment. You will be responsible for overseeing operational programme design and delivery, reporting of progress, and measuring the impact of all Action for ME work to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow. You will also assist the Chief Executive in implementing the organisational strategy, and by adapting and evolving delivery models on the ground. As you will have operational management and oversight for our Healthcare Services and hold the Designated Safeguarding Lead role for the organisation, you will bring considerable services-related experience at a management and leadership level. The Chief Executive will focus predominately on external matters and therefore you must have experience of managing an organisation to achieve high quality programmes with evidenced impact and motivated teams. You will act for the Chief Executive on topics, as agreed, and deputise during their absence.
Key duties
1. Leadership
- Ensure that children and adults with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of our work.
- Deputise for the CEO and represent and promote the Charity at national meetings and events.
- Deputise for the CEO during periods of absence, and in relation to specific matters, issues or elements of operation as delegated from time to time by the CEO, ensuring a consistency of approach and decisions aligned with the organisation’s objectives.
- With the CEO and HR Business Partner, lead on implementing the People and Culture Strategy and ensuring our Equity, Diversity, Inclusion and Belonging plan is achieved.
- To provide support, leadership and coaching to the Management Team to ensure the smooth running of the organisation and development of the Charity.
- Contribute to the development of the overall strategy for Action for ME, ensuring that the best use is made of available resources within agreed priorities. Ensure that agreed strategy is delivered to target and in line with agreed budgets.
- Work closely with the Chief Executive and Trustees to ensure effective reporting to the Board and sub-committees.
2. Operations & management
- Manage the day-to-day operations of the Charity ensuring high quality service provision that meets all best practice, legal and regulatory frameworks and internal policies and procedures.
- Hold overall management responsibility for our Healthcare Services including the role of the CQC Nominated Individual, ensuring all regulatory requirements and compliance are met.
- Manage the staff and volunteer team, including holding regular meetings and ensure the efficient running of the office ensuring a culture that supports, inspires and motivates the team while ensuring required standards and quality are met at all times through effective performance management.
- Act as the organisational Designated Safeguarding Lead (children and vulnerable adults), working closely with the Designated Safeguarding Officers, colleagues and the Safeguarding Lead Trustee; facilitate the annual safeguarding audit (led by the Lead Trustee) and ensuring safeguarding standards across the organisation are maintained.
- Contribute to the learning and development of key personnel including coaching support (either directly or through the identification of external coaches) to enhance performance.
- Establish (where not already in place) and maintain a clear performance outcome-focused management system driving positive change and improvement across all teams.
- Ensure that policies and procedures are effectively implemented and kept up-to-date to enable the effective management of operations and support growth.
- Take the lead role for data protection, health and safety, compliance and risk management across the organisation and act as the Designated Safeguarding Lead.
3. Finance & income generation
- Hold financial leadership responsibility, working closely with the Finance Manager and the Fundraising Director to ensure sustainability for our work.
- Ensure effective financial management with procedures in place which are kept up-to-date and implemented accordingly.
- Provide support and engagement, where appropriate, to actively grow our income.
4. Working with others
- Lead, nurture and develop relationships with key stakeholder groups and partner organisations, both locally and nationally, supporting Action for M.’s place as the ‘go to’ organisation for people affected by ME
- Lead on new business ideas and pilot projects in line with the strategic objectives; with colleagues, develop the business case, identify and manage risks, lead implementation across teams, evaluate success and learning and make recommendations for future development.
5. Other key accountabilities
- Be proactive in keeping up to date with developments affecting operations and maintain and improve personal competence through continuous professional development.
- Take direction on projects and priorities from the CEO, which may vary from time to time.
- To ensure best value in all service delivery.
Person specification
Experience and Knowledge
- Proven experience in an operations, leadership, or senior management role, ideally within the charity service delivery or healthcare sector, with the ability to develop and implement strategic plans that drive organisational growth and reporting that demonstrates impact delivered. If you come from outside a support services background, you must demonstrate sound understanding of the regulatory and best practice requirements related to delivering support and/or healthcare services.
- An understanding of ME and associated/overlapping illnesses, the impact on people affected by it or a commitment and ability to understand the illness and lead services to meet the needs of children and adults with ME
- Experience managing multi-disciplinary teams, including remote workers, and fostering a supportive workplace culture where change is a constant.
- Safeguarding understanding at a management/decision-making level.
- Proven experience of building and nurturing strong relationships internally and externally at all levels.
- A sound understanding of outcome-focused, effective performance management, quality assurance and risk management.
- Strong financial acumen, including budgeting, financial planning, and resource management in the voluntary sector.
Skills and Behaviours
- Experience of governance, risk management, and compliance, including within regulated services, ideally within a charity and/or service delivery setting.
- Proven ability to think strategically, balance competing demands, use initiative to solve problems and actively seek innovative approaches to problem solving and delivering results.
- Strong interpersonal skills including motivational, negotiating influencing and networking skills which build strong internal and external relationships.
- An ability to understand, analyse and make effective use of data across all of our work.
- A proven ability to coach and motivate staff and to build and lead teams reflecting organisational culture and values, a respectful, constructive and energetic style.
- Proven, strong MS Office skills that supports writing, email, internet and database use.
- Demonstrable ability to work within our organisational values
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.